2020 Toyota Tundra
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2020 Toyota Tundra. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2020 Toyota Tundra. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain JTEKT power steering gear assembly service parts for 2007-2021 Tundra and 2008-2022 Sequoia, part numbers 44250-0C160, 44250-0C131, 44250-0C170, and 11250-0C121. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
Risk and remedy
Risk
An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the power steering gear assembly, free of charge. Owner notification letters were mailed on February 17, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TH01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
Risk and remedy
Risk
An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Tundra vehicles. The headlight electrical circuits may power the high and low beams simultaneously, which could overheat the electrical connector.
Risk and remedy
Risk
An overheated electrical connector can increase the risk of a fire.
Remedy
Dealers will modify the engine wire harness assembly and replace any damaged bulb, bulb connector, and/or headlight assembly as necessary, free of charge. Owner notification letters were mailed April 25, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB06 and 21TA06.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus…
Risk and remedy
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2020 Toyota Tundra vehicles equipped with LED headlight assemblies. Due to a wiring error, the front turn signals may not flash brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps…
Risk and remedy
Risk
If the turn signals or hazard lamps do not flash brightly enough, other drivers may fail to see that the turn signal or hazard lamp functions have been activated, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will modify the wire harness connected to the front turn signal bulbs free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-800-270-9371. Toyota's number for this recall is 20TB12/20TA12.
Owner complaints
47 complaints4 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Steering
Safety Complaint for 2020 Toyota Tundra The power steering intermittently becomes difficult to operate, as if power steering assistance is lost. The steering wheel does not consistently return to the center position after making a turn. The issue began approximately one and a half month ago and…
Safety Complaint for 2020 Toyota Tundra The power steering intermittently becomes difficult to operate, as if power steering assistance is lost. The steering wheel does not consistently return to the center position after making a turn. The issue began approximately one and a half month ago and continues to present a serious safety concern. No warning lights or messages appear on the dashboard when the problem occurs. This intermittent steering malfunction may compromise vehicle control and the driver's ability to respond appropriately to changing road conditions, increasing the risk of an accident. I am requesting that NHTSA investigate this issue to determine whether a safety defect or recall is warranted.
- Electrical system · Engine · Power train
When driving on the freeway at 70mph speeds during rush hour, I lost all power to the vehicle causing me to have to immediately pull to the side of the freeway with minimal control of the vehicle. I had to come to a complete stop on the freeway putting myself and others at high risk for a high…
When driving on the freeway at 70mph speeds during rush hour, I lost all power to the vehicle causing me to have to immediately pull to the side of the freeway with minimal control of the vehicle. I had to come to a complete stop on the freeway putting myself and others at high risk for a high speed crash. There were no warning lamps just a full system failure. There are recalls on certain VIN numbers for the Denso Low Pressure Fuel Pump and a class action lawsuit settlement that resulted in Customer Support Program 23TE05 but when I called Toyota they said my VIN did not qualify.
- Forward collision avoidance › Automatic emergency braking
Between the hours of 11:00 a.m. and 1:00 p.m. while heading west with cruise control on and I passed a truck that was fully in the left turn lane my vehicle has done a collision avoidance complete stop three time in the same day. I wasn’t tailgating and I was doing the speed limit of 55 mph. The…
Between the hours of 11:00 a.m. and 1:00 p.m. while heading west with cruise control on and I passed a truck that was fully in the left turn lane my vehicle has done a collision avoidance complete stop three time in the same day. I wasn’t tailgating and I was doing the speed limit of 55 mph. The road was very straight. It did this twice before about a year ago. I reported it to the dealer and they could find nothing wrong with my vehicle.
- Steering
Steering is intermittently difficult, almost as if no power steering. Steering wheel does not return to center after a turn. There were no warning lamps or messages displayed on the vehicle. This is a safety issue in that it could an accident by not responding properly to driver input. Took…
Steering is intermittently difficult, almost as if no power steering. Steering wheel does not return to center after a turn. There were no warning lamps or messages displayed on the vehicle. This is a safety issue in that it could an accident by not responding properly to driver input. Took vehicle to Toyota dealer who diagnosed problem as "Intermediate Steering Shaft Binding." Toyota dealer replaced steering intermediate shaft. Dealer kept old steering shaft.
- Unknown or other
In a 2020 Toyota Tundra, 1794 Edition (60k miles), traveling at normal highway speed, the moonroof glass panel spontaneously exploded. There was no previous damage or modification to the moonroof panel. Panel explosion was extremely loud and surprising. Large pieces of glass were blown back onto…
In a 2020 Toyota Tundra, 1794 Edition (60k miles), traveling at normal highway speed, the moonroof glass panel spontaneously exploded. There was no previous damage or modification to the moonroof panel. Panel explosion was extremely loud and surprising. Large pieces of glass were blown back onto the highway. If the shade was not drawn at this time, large amounts of glass would have also rained down onto the driver and passenger of the vehicle. Clear dash camera footage shows speed under the speed limit, and no impact from any sort of debris.
- Seats › Front assembly › Seat heater/cooler
The contact owns a 2020 Toyota Tundra. The contact stated that while the vehicle was parked, the contact discovered that there was smoke inside the vehicle. The contact opened the front passenger side door and discovered that the front passenger seat was burned and had melted. The contact stated…
The contact owns a 2020 Toyota Tundra. The contact stated that while the vehicle was parked, the contact discovered that there was smoke inside the vehicle. The contact opened the front passenger side door and discovered that the front passenger seat was burned and had melted. The contact stated that the front passenger seat had caught on fire and extinguished itself prior to the contact discovering the smoke. The origin of the fire was from the front passenger’s heated seat function. No warning lights were illuminated. The vehicle was unoccupied during the fire. Neither a Fire nor a Police Report was filed. The vehicle remained at the residence. The dealer was contacted, and the contact was informed that the front passenger’s seat heater needed to be replaced. The vehicle was not repaired. The contact also mentioned that the insurance company declined coverage since they deemed it to be a manufacturer's defect. The manufacturer was notified of the failure. The failure mileage was unknown.
- Structure › Body
In back ceiling leaking worse now...
- Visibility › Sun/moon roof assembly
The contact owns a 2020 Toyota Tundra. The contact stated that while opening the sunroof, the sunroof made an abnormal chainsaw sound. The message "Window Open" was displayed. The contact stated that the sunroof was opening and closing independently. The vehicle was taken to the local dealer, where…
The contact owns a 2020 Toyota Tundra. The contact stated that while opening the sunroof, the sunroof made an abnormal chainsaw sound. The message "Window Open" was displayed. The contact stated that the sunroof was opening and closing independently. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the cables had seized, and the sunroof glass was stressed. The dealer linked the failure to Technical Service Bulletin: 004220. The contact stated that the window failed to close. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage or Goodwill assistance for the repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,000. The VIN was not available.
- Structure › Body
Body top celing IS leaking.. toyota try to cost me over one thousand I cant afford.. I see lot of common recall from old tundra have same problem. I think toyota IS responbile to fix...
- Unknown or other
It happend today .. I notice while I Cleaned .....back seat ceiling leaking . it seem come from third brake light it no recall on list..
- Forward collision avoidance
The contact owns a 2020 Toyota Tundra. The contact stated that on several occasions while driving at various speeds, the "Pre-Collision System Failure” warning light and icon were illuminated. Additionally, the message "See Dealer" was displayed. The contact also stated that the rear passenger’s…
The contact owns a 2020 Toyota Tundra. The contact stated that on several occasions while driving at various speeds, the "Pre-Collision System Failure” warning light and icon were illuminated. Additionally, the message "See Dealer" was displayed. The contact also stated that the rear passenger’s side wheel locked up intermittently. The check engine warning light was illuminated. The vehicle was taken to the residence where the contact disconnected the battery, cleaned the cameras, and allowed the ECU to reset; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 2,550.
- Unknown or other
Spontaneous explosion of sunroof, under normal driving status, pictures were taken, the toyota deealer has replaced and repaired at my cost, I have filed an insurance claim with USAA and uploaded bill and pictures, The shattered glass could have entered the cab but did not. No warning lights or other symptoms appeared before the incident.
- Structure › Body
The sunroof shattered while driving down the freeway. No vehicles near or overpasses near. The shade was closed so the glass fell on it not on my head or passengers that could have been present. Sounded like a loud pop. Then I heard wind noise. The glass is blown upward, not downward. I am 40 year…
The sunroof shattered while driving down the freeway. No vehicles near or overpasses near. The shade was closed so the glass fell on it not on my head or passengers that could have been present. Sounded like a loud pop. Then I heard wind noise. The glass is blown upward, not downward. I am 40 year auto technician and own my own shop. Its my personal truck I bought new. Has never had any issues at all. This is a defect of some sort. My thought is, since I never use it. The seals aroung the glass bound in the roof opening, thus binding it where it finally flexed and shattered.
- Fuel system, gasoline
The contact owns a 2020 Toyota Tundra. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine and traction control warning lights were…
The contact owns a 2020 Toyota Tundra. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine and traction control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 34,000.
- Unknown or other
Driving on the highway and the sunroof spontaneously exploded — portions of glass traveling up and out of the vehicle, with some falling into the sunshade. Skies were clear with temperatures around 25 degrees Fahrenheit. There were no overpasses or other structure from which debris could have fallen, nor could it have come from another vehicle.
- Service brakes
I was driving in a 25 MPH zone approaching a red light preparing to stop. I had increased the pressure on my brake pedal and then my foot slipped of the pedal just seconds before I ran into a truck that was stopped at the red light. After further investigation I found out that the brake pedal pad…
I was driving in a 25 MPH zone approaching a red light preparing to stop. I had increased the pressure on my brake pedal and then my foot slipped of the pedal just seconds before I ran into a truck that was stopped at the red light. After further investigation I found out that the brake pedal pad has been substituted by Toyota Manufacturing. My 2020 Tundra was purchased new and has 8,800 miles on it. The petal pad is made from a PVC plastic material as stated on the bottom of the pad. There are no part #s on the pad which is suspicious that this is not a Toyota pad. The PVC material is very slippery, especially if the surface was wet. Come to find out that my 2023 RX 350 has the same brake pad. Both of these pedal pads will be replaced immediately from Toyota. Please Note. I could not upload any of the documents that you had requested. Something is corrupted with the web page that asks for upload files??????
- Fuel/propulsion system
Can not fuel truck normally. Gas stops pumping after 2secs and have confirmed the issues with multiple gas stations.
- Electrical system · Unknown or other
NOTE: Toyota has confirmed this issue, but is unable to resolve this. When the SOS button is pressed, the DCM module is supposed to send the proper VIN number and location to the call center. The call center does not receive the proper VIN number and pulls up the wrong person / location. In my…
NOTE: Toyota has confirmed this issue, but is unable to resolve this. When the SOS button is pressed, the DCM module is supposed to send the proper VIN number and location to the call center. The call center does not receive the proper VIN number and pulls up the wrong person / location. In my case, if an emergency occurred, they would send emergency assistance to a vehicle located in another state entirely. This is not because the wrong owner is assigned to their system. They can find my vehicle VIN with the proper owner information in their system. The issue is that the DCM module (or other system) is actually sending the wrong VIN to their system. The Toyota SOS call center says to see the dealer and the dealer says they are unable to fix this. If this is not isolated to just my vehicle, this could cause a loss of life if emergency assistance never arrives at the proper vehicle location.
- Seats
The headrests on the seats slip out of place very easily. It is available for inspection on request. In case of accident, the headrests may fly off the seat very easily, with failure to prevent whiplash injury. The problem has not been confirmed by a dealer or service center. The vehicle has…
The headrests on the seats slip out of place very easily. It is available for inspection on request. In case of accident, the headrests may fly off the seat very easily, with failure to prevent whiplash injury. The problem has not been confirmed by a dealer or service center. The vehicle has not been inspected by anyone but me, the owner. There are no warning lamps, messages, or other symptoms of the problem. The problem was there when I bought the vehicle in 2022.
- Air bags · Forward collision avoidance › Automatic emergency braking
was struck in front right corner of truck and air bags did not deploy or the automatic braking system did not respond causing me to be thrown in to rearview mirror and breaking the windshiled and causing body harm to my head and spine
- Forward collision avoidance › Warnings
This has happened twice now. 1st occurs on the DC beltway in VA HOV lanes, outer loop just past Tysons Corner while going 70+ MPH in the lane with no vehicles around the collision warning system and break automatically alerted , sensor indicated and dash board flashed BREAK. It resolved on its…
This has happened twice now. 1st occurs on the DC beltway in VA HOV lanes, outer loop just past Tysons Corner while going 70+ MPH in the lane with no vehicles around the collision warning system and break automatically alerted , sensor indicated and dash board flashed BREAK. It resolved on its own. This was in august on a hot sunny day, no rain, no fog. The second occurrence just happened two weeks ago. It was sunny, 55-65 degrees, 35-49 PMH approx 3 vehicles back while turning south from rote 27 in mount airy maryland onto Penn shop road, the vehicle did the same thing. Indicated I was going to crash, applied the breaks automatically and almost caused an accident with a vehicle traveling behind me. First time I thought was a fluke- second time- no. Will be sending to dealer. Vehicle has less than 25k. 2020, Calvary blue, 4x4, shortened, crew max.
- Tires › Pressure monitoring and regulating systems · Wheels
The contact owns a 2020 Toyota Tundra. The contact stated while driving approximately 65 MPH, the TPMS warning light illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the tire pressure sensors had been mismatched on the vehicle due to the…
The contact owns a 2020 Toyota Tundra. The contact stated while driving approximately 65 MPH, the TPMS warning light illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the tire pressure sensors had been mismatched on the vehicle due to the wheels being replaced. The contact had been advised that the dealer would not replace the sensors with the correct parts. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 14,900. The consumer stated Bell Ford Toyota agreed to refund $750 and replace and reset all four tire sensors.
- Engine
Air conditioning compressor partially seizes if air conditioning is turned on while driving and when air conditioning knob is on at time engine is started. Makes very loud noise. When driving, and it occurs, truck will slow suddenly as if the brakes were applied until compressor engages. Dealer…
Air conditioning compressor partially seizes if air conditioning is turned on while driving and when air conditioning knob is on at time engine is started. Makes very loud noise. When driving, and it occurs, truck will slow suddenly as if the brakes were applied until compressor engages. Dealer mechanic says it sounds like the compressor clutch engaging. Said nothing wrong. Have left truck with dealer several times and they say they cannot replicate the issue. I’ve recorded the sound several times and have played that to them. They hear it but say that they have to prove that is what is happening. They refuse to replace the compressor. Vehicle is not safe to drive when this happens. This has occurred since truck was purchased brand new.
- Visibility/wiper
Sun roof glass shattered
- Fuel/propulsion system
Vehicle stalled and lost power at approximately 45 mph. Warning lights activated and "Not ready to drive" message was displayed. Vehicle has had 3 other similar episodes all resulting in the vehicle losing power at high speed. Vehicle was towed to local Toyota service dept. where they said it…
Vehicle stalled and lost power at approximately 45 mph. Warning lights activated and "Not ready to drive" message was displayed. Vehicle has had 3 other similar episodes all resulting in the vehicle losing power at high speed. Vehicle was towed to local Toyota service dept. where they said it generated a code for rough idling - low fuel. They did no repairs and offered no explanation. Three miles from the dealership the Tundra died in traffic. The safety of my family was certainly at stake and had my wife been driving the vehicle she likely couldn't have steered the vehicle to safety. These are not low speed failures, but rather high speeds.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10252259TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
- 10247828TSB: All 2020 ? 2023 model year 4Runner, 2018 ? 2022 model year Sequoia, 2018 ? 2023 model year Tacoma, and 2018 ? 2021 model year Tundra vehicles are equipped with Pre-collision System (PCS) and Dynamic Radar Cruise Control (DRCC) as part of the Toyota Safety Sense (TSS) package. The PCS and DRCC systems are designed to help mitigate a potential collision and maintain a pre-determined traveling distance. It is recommended to disable the PCS and DRCC systems on vehicles that have been modified (ride height, oversized wheels/tires, brush bars, etc.) in a way that potentially disrupts the functionality of these systems. Vehicle owner?s written consent is required before performing the calibration to permanently disable the PCS and DRCC systems. Follow the Repair Procedure in this bulletin to disable the PCS and DRCC systems.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10244111TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10235217DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- 10235216TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- 10230376TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
- 10230360TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10224155TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Difficult Hand Free operation. ?Abnormal Electronic Owner?s Manual operation. ?Music does not automatically resume when using Android Auto?. ?Cover art is not displayed. ?Vehicle position is not sent to Destination Assist server. ?System inoperative after using the return button when using voice recognition.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220214TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10220154TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
- 10214347TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
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