2011 Ford F-150
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 Ford F-150. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2011 Ford F-150. Newest first.
Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission. The transmission may unexpectedly downshift into first gear, regardless of vehicle speed.
Risk and remedy
Risk
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began March 4, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S07.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Risk and remedy
Risk
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
Ford IS recalling certain model year 2011-2012 ford F-150, 2012 expedition and lincoln navigator, and 2012-2013 mustang vehicles, for failing to comply with the requirements of federal motor vehicle safety standard nos. 102, "transmission shift lever sequence, starter interlock, and transmission braking effect" and 108 lamps, reflective devices and…
Risk and remedy
Risk
If this condition exists, the transmission may not go into reverse or when the driver pushes the shift lever in the reverse r position and the vehicles transmission does go in reverse, the r may not illuminate on the dashboard of the F-150, expedition, or navigator models and/or the backup lamp on the rear of the F-150, expedition, navigator, or mustang vehicles may not illuminate. these conditions increase the risk of a crash or a pedestrian being struck due to the vehicles not signaling it IS in reverse.
Remedy
Ford will notify owners, and dealers will inspect and replace the trs as necessary, free of charge. the safety recall began on june 11, 2012. owners may contact ford motor company customer relationship center at 1-866-436-7332.
Ford IS recalling certain model year 2011 F-150 vehicles manufactured from september 9, 2011, through september 22, 2011, and model year 2012 F-250, F-350, F-450 and F-550 heavy duty vehicles manufactured from september 12, 2011, through september 22, 2011. these vehicles fail to comply with the requirements of federal motor vehicle safety standard number…
Risk and remedy
Risk
This will allow the operator to inadvertently shift the vehicle into gear without the brake pedal being depressed, increasing the risk of a crash or injury to a nearby pedestrian.
Remedy
Ford will notify owners, and dealers will inspect the brake shift interlock switch function and replace the switch if necessary, free of charge. the safety recall began on december 22, 2011. owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Ford IS recalling certain model year 2011 ford F-150, F-250, F-350, F-450, F-550, edge, and lincoln MKX trucks manufactured from october 25, 2010, through november 20, 2010. these vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the…
Risk and remedy
Risk
If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
Remedy
Dealer will inspect the body control module and if necessary replace it free of charge. the safety recall began on march 7, 2011. owners may contact ford motor company customer relationship center at 1-866-436-7332.
Ford IS recalling certain model year 2011 F-150, F-250, F-350, F-450, F-550, edge and lincoln MKX vehicles. during a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.
Risk and remedy
Risk
If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.
Remedy
Dealer will replace the body control module if necessary free of charge. the safety recall began on january 11, 2011. owners may contact ford at 1-866-436-7332.
Owner complaints
2,194 complaints46 involved a crash19 involved a fire35 injuries
What owners report most
Latest complaints
- Power train
Ford issued a recall for the Lead frame. Recall ID 19so7 & 16s19. My truck has experienced the issues associated with this recall. Last night it was more severe. The truck shifted from 5th to 1st gear unexpectedly. I have already tried to remedy this with ford. I made the appointment on their…
Ford issued a recall for the Lead frame. Recall ID 19so7 & 16s19. My truck has experienced the issues associated with this recall. Last night it was more severe. The truck shifted from 5th to 1st gear unexpectedly. I have already tried to remedy this with ford. I made the appointment on their website to have this fixed in the beginning of spring this year. I was told when i brought it in that it wasnt covered anymore because its over 10 years old and over 150,000 miles. This should not matter when we are talking about a serious safety issue. The truck is in good shape and this is the only issue I've had. Now, im afraid to drive it at all. It never downshifted like thos before. The most it did was, all of a sudden, the "wrench symbol" would appear and my speedometer would stop working and it wouldnt shift properly. I'd pull over and it wouldnt go into first. If I restarted the truck it would reset and work again. But this would happen from time to time. Then yesterday it did exactly what the recall states it would do. Ford denied it was a recall to me and said it was a "customer satisfaction program" instead. But clearly its a recall and a huge safety issue.
- Power train
The contact owns a 2011 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle experienced a slight loss of motive power, and the transmission failed to shift in synchronization with the engine. The check engine warning light and the service vehicle soon warning light illuminated.…
The contact owns a 2011 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle experienced a slight loss of motive power, and the transmission failed to shift in synchronization with the engine. The check engine warning light and the service vehicle soon warning light illuminated. A diagnostic scanner retrieved transmission code 6R80. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 19V075000 (Power Train). The failure mileage was 225,000.
- Power train › Automatic transmission
The contact owns a 2011 Ford F-150. The contact stated that while driving at approximately 55 MPH, the transmission erroneously downshifted, causing the vehicle to abruptly reduce speed. The contact indicated during the incident that the transmission shifter switched from Drive (D) to the first…
The contact owns a 2011 Ford F-150. The contact stated that while driving at approximately 55 MPH, the transmission erroneously downshifted, causing the vehicle to abruptly reduce speed. The contact indicated during the incident that the transmission shifter switched from Drive (D) to the first gear independently. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V075000 (Power Train), which the contact associated with the failure. The failure mileage was 165,000.
- Power train
My truck will just abruptly downshift no matter how fast im going and it's quite concerning
- Electrical system
I was parking the vehicle and turned off the engine when the speakers gave out a loud noise. I turned the truck on to see if it would continue but there was no music and smoke began coming out around the radio. I moved the truck away from building and retrieved the fire extinguisher from the back…
I was parking the vehicle and turned off the engine when the speakers gave out a loud noise. I turned the truck on to see if it would continue but there was no music and smoke began coming out around the radio. I moved the truck away from building and retrieved the fire extinguisher from the back seat. I noticed the "door ajar" warning was on even when the doors were closed. The smoke subsided and I did some quick research online. I was able to find a lot of information about the wire harness between the driver's side rear door and door frame being damaged, producing these symptoms. I disconnected the battery and removed the sheath from the wiring harness. Three wires were severed and several were frayed. (see attached photos) I contacted the local Ford dealership and they explained how it could be replaced at the wire connector in the door frame. Most trucks have a connector in the door frame, this truck does not so the Ford tech offered to solder the wires together. I am experienced in wiring and auto mechanics so I completed the repairs myself as he described.
- Electrical system · Power train · Vehicle speed control
I bought this truck used about one year ago. Since then I have not had much time to use it. In the last three months I have had some time to drive it. Three times in those months this issue has occurred. Luckily they all occurred on my property and no damage happened except to the truck. First time…
I bought this truck used about one year ago. Since then I have not had much time to use it. In the last three months I have had some time to drive it. Three times in those months this issue has occurred. Luckily they all occurred on my property and no damage happened except to the truck. First time it happened an exterior mirror was knocked off, a running board was bent, scratches and dings to the to the paint, and a tailight was damaged. This all happened in reverse due to a gate opening I was going through. The motor all of a sudden had a massive spike in RPMs and a violent lunge and slide of the vehicle. I learned later that it was due to a flawed part in the transmission called a molded lead frame. Transmission is Fords 6R80 6-speed automatic. Last time it happened was on 09/16/2026. It has not been inspected by any entity because apparenty I live too far in the "boonies" for anyone to come this far but the vehicle is available for inspection upon request.
- Power train
The contact owns a 2011 Ford F-150. The contact stated that while driving 60 MPH, the transmission independently downshifted from sixth gear into second gear. In addition, several warning lights illuminated. The contact turned off and restarted the vehicle. The dealer was notified of the failure…
The contact owns a 2011 Ford F-150. The contact stated that while driving 60 MPH, the transmission independently downshifted from sixth gear into second gear. In addition, several warning lights illuminated. The contact turned off and restarted the vehicle. The dealer was notified of the failure; however, no assistance was provided. The contact referenced an unknown recall; however, the VIN was not included in a recall associated with the failure. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 351,072.
- Power train
The contact owns a 2011 Ford F-150. The contact stated that while driving approximately 50–60 MPH, the transmission unexpectedly downshifted to third gear. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle failed to…
The contact owns a 2011 Ford F-150. The contact stated that while driving approximately 50–60 MPH, the transmission unexpectedly downshifted to third gear. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle failed to exceed 30 MPH while accelerating. The vehicle was taken to an independent mechanic where it was diagnosed with leadframe sensor failure. The contact was informed that the leadframe sensor needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 110,000.
- Power train
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear. The contact stated that there was smoke coming from the exhaust pipe. The contact stated that smoke was covering the roadway. The vehicle was…
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear. The contact stated that there was smoke coming from the exhaust pipe. The contact stated that smoke was covering the roadway. The vehicle was driven to the shoulder of the road. The contact stated that while inspecting the vehicle, there was oil leaking around the manifold. The vehicle was towed to the residence. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had occurred while driving to the dealer for a scheduled recall repair. The contact received notification of NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 218,000.
- Power train
The contact owns a 2011 Ford F-150. The contact stated that while driving at speeds above 50 MPH, the transmission unexpectedly downshifted, causing the vehicle to suddenly decelerate. During the failure, the WRENCH icon was displayed, and the check engine warning light was illuminated. The vehicle…
The contact owns a 2011 Ford F-150. The contact stated that while driving at speeds above 50 MPH, the transmission unexpectedly downshifted, causing the vehicle to suddenly decelerate. During the failure, the WRENCH icon was displayed, and the check engine warning light was illuminated. The vehicle was turned off and restarted, and the failure was self-corrected, but the failure persisted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer and manufacturer were not notified of the failure. The failure mileage was 150,000.
- Engine · Power train
The contact owns a 2011 Ford F-150. While driving 50 MPH, the transmission unexpectedly downshifted into first gear and the rear wheels locked up. The contact stated that while in third gear, the vehicle shifted to fourth gear unexpectedly. The transmission failed to shift above fifth gear. The…
The contact owns a 2011 Ford F-150. While driving 50 MPH, the transmission unexpectedly downshifted into first gear and the rear wheels locked up. The contact stated that while in third gear, the vehicle shifted to fourth gear unexpectedly. The transmission failed to shift above fifth gear. The contact stated that the transmission failed to shift out of first gear. After turning off the vehicle, the vehicle resumed normal operation. The check engine warning light was illuminated, and the wrench symbol was displayed. The vehicle was taken to an independent mechanic, and the failure was associated with the sensor. The transmission sensor was replaced; however, the failure reoccurred. The failure persisted over time. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed that the vehicle was previously repaired in 2017 under NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer declined to provide any additional assistance. The failure mileage was approximately 159,599.
- Electrical system · Power train › Automatic transmission › Internal › Shaft › Output
The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle or while driving at various speeds, the instrument panel intermittently went blank. The contact used an OBD machine to retrieve a fault code related to the Output Shaft Speed (OSS) sensor. The contact was informed…
The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle or while driving at various speeds, the instrument panel intermittently went blank. The contact used an OBD machine to retrieve a fault code related to the Output Shaft Speed (OSS) sensor. The contact was informed that the OSS sensor needed to be replaced. The dealer was notified of the failure but provided no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Power train
Transmission software safety recall was identified due and performed by Phil Long Ford Pro team. Following the software update they vehicle 2011 F150 Raptor [XXX] developed shifting issues 4th-5th gear and 5th-6th gear shifting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
The contact owns a 2011 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted into low gear, and the rear wheels locked up. There was no warning light illuminated. The vehicle lost traction and slid uncontrollably before coming to a stop on the side of…
The contact owns a 2011 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted into low gear, and the rear wheels locked up. There was no warning light illuminated. The vehicle lost traction and slid uncontrollably before coming to a stop on the side of the road. The vehicle was towed to a dealer, where it was diagnosed and determined that the rear differential needed to be replaced. The VIN was included in NHTSA Campaign Number: 19V075000 (Power Train); however, the vehicle was not repaired because the manufacturer required that the owner pay out-of-pocket for the rear differential replacement, even though the rear differential failure was directly associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 300,000.
- Air bags · Electrical system · Power train
The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The…
The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The contact stated that the vehicle crashed through a yard, into a road sign, before crashing into the rear of a parked vehicle, where the vehicle came to a stop. The contact stated that the air bags failed to deploy upon impact. The driver sustained whiplash and soreness in various parts of the body but had not sought medical attention. A Police report was filed. The road sign was damaged. The driver coasted the vehicle back to the residence before the vehicle was towed to an independent mechanic. A diagnostic test was performed on the vehicle; however, the mechanic was unable to determine the cause of the failure or duplicate the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.
- Vehicle speed control
While driving at highway speed my f150 justdown shited to third gear after stoopping it wouldn't take off.Ihad to shut engine off to get back to first gear .
- Engine · Service brakes · Vehicle speed control
Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.
- Electrical system · Power train · Vehicle speed control
I am having a lead frame issue. At various speeds, the vehicle will just down shift, locking the tires and causing a hazard for other drivers which could be a very dangerous situation. I was impacted from the rear due to this occurrence. It causes extreme jerkiness when doing this which is also injurious to my back and neck and shoulders.
- Electrical system · Power train
What component or system failed or malfunctioned, and is it available for inspection upon request? “We lost power while driving, along with a weird downshift today, 5/16/2026. This is happen one other time, however not as bad.” How was your safety or the safety of others put at risk? “It could…
What component or system failed or malfunctioned, and is it available for inspection upon request? “We lost power while driving, along with a weird downshift today, 5/16/2026. This is happen one other time, however not as bad.” How was your safety or the safety of others put at risk? “It could have been way worse, lucky there was a left turn lane that avoided us being rear ended by the vehicle behind us.” Has the problem been reproduced or confirmed by a dealer or independent service center? “Not for this time, but it will be going in first thing Monday. We did have it looked at back in April when it did a weird downshift while driving, but they couldn’t find an issue then.” Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? “No, but it will be after this incident.” Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? “No warning lights, just loss of power and an intense downshift. The first time the downshift thing happened was back in April, but nothing more. We had a mechanic look at it, but nothing happened for him then.”
- Engine · Fuel/propulsion system · Power train
I've sent earlier not sure if it went through transmission dropingvout of gear at any time putting my. Life in danger, and family, hope I don't end up needing a lawyer if a major fatality happens
- Electrical system · Power train · Vehicle speed control
My vehicle has abrupt unintended downshifts straight down to first gear at fast speeds, which is causing rear-wheel lockage near heart attack and near-loss of control spinout. The sudden downshifting causes a loud violent high extreme RPM engine over rev. sounding as if it is about to blow up or an…
My vehicle has abrupt unintended downshifts straight down to first gear at fast speeds, which is causing rear-wheel lockage near heart attack and near-loss of control spinout. The sudden downshifting causes a loud violent high extreme RPM engine over rev. sounding as if it is about to blow up or an internal explosion. This is occurring at highway speeds up to 70 mph. At these speeds, is an immediate risk to me and others! Causing a fatal high-speed rollover or a multi-vehicle collision due to this malfunction! This was a recall 19S07 for my year of truck but my Vin was somehow was not on the list which I guess makes me not qualified unless I get into a crash and then have a lawsuit.
- Fuel/propulsion system · Power train · Vehicle speed control
I contacted ford about my molded lead frame because my truck has a issue with the transmission and they denied my coverage to repair the problem and it’s is expired so the won’t fix the issue.
- Power train
When taking off the vehicle will shift into 5th gear trying to take off then hard shift down to 1st then up to 3rd and violently jerk forward. When pressing the brake pedal at a stop light it will jerk forward. When going uphill the vehicle will struggle in 5th gear and then downshift to 4th and…
When taking off the vehicle will shift into 5th gear trying to take off then hard shift down to 1st then up to 3rd and violently jerk forward. When pressing the brake pedal at a stop light it will jerk forward. When going uphill the vehicle will struggle in 5th gear and then downshift to 4th and loose power and gain power and doesn’t move unless at high rpm’s ( 3000-4000). When on the interstate it will start to move and then loose power then gain power over and over. It will be moving fine then but when taking off it will be stuck in 1st gear and refusing to shift which will then cause dangerous situations with going through intersections
- Power train
I am writing to formally report a dangerous safety failure on my Ford F-150 that persists after having the recommended recall service (19S07) performed. While traveling at highway speeds, my vehicle experienced an uncommanded downshift from 6th gear to 1st gear. This caused an immediate and violent…
I am writing to formally report a dangerous safety failure on my Ford F-150 that persists after having the recommended recall service (19S07) performed. While traveling at highway speeds, my vehicle experienced an uncommanded downshift from 6th gear to 1st gear. This caused an immediate and violent deceleration, nearly resulting in a high-speed rear-end collision. This exact failure is the core safety issue addressed by Ford's powertrain control module (PCM) recall, yet the "fix" provided has failed to protect the vehicle from this life-threatening defect. I took the truck to Bolivar Ford in Tennessee for resolution. However, the dealership refused to perform any further repairs under the recall. They stated that because of my current mileage, the recall coverage has "expired." Furthermore, they diagnosed the issue as a faulty lead frame sensor—the very component linked to these downshift events—and quoted me $2,500 just to begin the repair process. A safety recall is intended to permanently rectify a defect that poses a risk to life and limb. The fact that the vehicle is still performing this dangerous maneuver after the recall was "accomplished" suggests the initial remedy was insufficient or the underlying hardware remains defective. I am requesting that Ford Motor Company intervene to ensure this vehicle is repaired at no cost to me. Given the severity of the safety risk, I do not believe mileage should disqualify a customer from having a documented, lethal defect corrected—especially when the first repair attempt failed. I look forward to your immediate response regarding how Ford intends to resolve this safety matter.
- Power train · Unknown or other
I was driving 70mph and my truck went from sixth gear down to first gear. I almost wrecked. The odometer went to zero and a little wrench showed up on the dash. I had to pull over and turn off the vehicle.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unexpected Transmission Downshift
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged…
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
- Brake Vacuum Pump Failure
On February 15, 2016, Ford Motor Company initiated Customer Satisfaction Program 15N05 to extend warranty coverage for the electric vacuum pump in certain model year (MY) 2011 through 2012 Ford F-150 pickup trucks equipped with 3.5L GTDI engines.The program extends coverage for up to 10 years of service or 150,000…
On February 15, 2016, Ford Motor Company initiated Customer Satisfaction Program 15N05 to extend warranty coverage for the electric vacuum pump in certain model year (MY) 2011 through 2012 Ford F-150 pickup trucks equipped with 3.5L GTDI engines.The program extends coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through July 30, 2016 regardless of mileage.Ford's program covers all repairs related to electric vacuum pump (EVP) malfunctions including excessive noise, vibration, or change in brake pedal feel while applying the brakes at cold start. Ford states that the engine intake manifold is the primary source of vacuum for the brake booster and is fully compliant to motor vehicle safety standards without the supplemental vacuum supplied by the EVP.The company also contends that failure modes related to the EVP are progressive and provide warning to operators by way of noise and vibration before an operator to experience any temporary change in brake pedal feel.ODI's analysis of warranty data found that the majority of claims involved consumer concerns with EVP noise or vibration from the left front fender area when the vehicle is first started. Continued operation in this mode with pump motor noise will eventually result in the EVP seizing or becoming non-functional.Component failure analysis indicated that Ford and its supplier, Continental, identified a pump crank drive corrosion condition due to moisture entry through the vacuum intake.Corrosion damage to EVP internal components may eventually result in a blown fuse in the power distribution box and total loss of EVP function.Analysis of consumer complaints, field reports, and warranty data related to EVP failures found thatincidents predominantly occurred in driveways and parking lots in the periods immediately after cold engine starts.Many consumers operated their vehicle for some period of time with a blown EVP fuse without realizing that the pump had failed or that the vehicle had a brake system malfunction.Consumers who did experience braking performance issues reporteda temporary hard brake pedal condition at start-up followed by more consistent normal pedal feel after few seconds.On June 22, 2015, Ford developed a remedy procedure and issued TSB 15-0105 instructing dealers to replace the vacuum pump and install a new vacuum pump harness kit. In addition to reviewing test data submitted by Ford, ODI assessed safety risks associated with the alleged defect under various operating conditions, including: 1) baseline system performance with full engine and EVP vacuum available using exemplar parts, 2) disabled EVP and booster vacuum regulated to simulate worst case conditions for engine intake manifold vacuum supply to the brake booster (approximately 300 mbar); and 3) all source vacuum to the brake booster removed and Optimized Hydraulic Braking (OHB) mode active to represent complete loss of brake booster function (note: this condition is a more severe brake boost system failure mode than the alleged defect).ODI also analyzed all complaints and warranty claims to identify incidents alleging brake system performance concerns related to EVP failures.These analyses identified no brake performance issues or resulting changes in stopping distances either on highway or city traffic conditions.Two complaints alleging EVP malfunctions caused or contributed to rear-end collisions during attempted decelerations from road speeds are not believed to be related to the alleged defect.The EVP provides supplemental vacuum during initial start-up and idle
- Brake Vacuum Pump Failure
On June 22, 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-026 to investigate incidents of increased brake pedal effort at cold start and extended stopping distance while driving in traffic, resulting from failures of the electric brake vacuum assist pump in model year (MY)…
On June 22, 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-026 to investigate incidents of increased brake pedal effort at cold start and extended stopping distance while driving in traffic, resulting from failures of the electric brake vacuum assist pump in model year (MY) 2011-2012 Ford F-150 pickup trucks equipped with 3.5L GTDI engines. In response to ODI's Information Request (IR) for PE15-026, Ford provided ODI with 396 complaints and field reports relating to incidents of increased brake pedal effort or malfunctions in the electric vacuum pump (EVP). ODI's analysis of the data provided by Ford identified 7 crashes and 1,851 warranty claims related to either a hard brake pedal condition or reduced brake effectiveness. Additionally, ODI identified one report in its database alleging an injury to an occupant of a vehicle struck in the rear by a subject F-150 vehicle with a failed EVP as documented in the police accident report referencing a dealer assessment of the pump.According to Ford, the subject vehicles utilize a traditional brake vacuum booster to provide power assist for braking and the EVP is intended to operate to maintain consistent brake pedal feel. The engine intake manifold is the primary source of vacuum for the booster and is fully compliant to motor vehicle safety standards without the EVP. Ford described the conditions related to a change in brake pedal feel as limited and temporary and provided component failure analysis showing evidence of water entry into the EVP which caused internal pump corrosion. Ford indicated that the EVP failure mode is progressive and provides warning to operators by way of noise and vibration before an operator is likely to experience any temporary change in brake pedal feel. Damage to the EVP motor bearing may eventually result in a blown EVP fuse and total loss of EVP function. Ford provided test data showing the brake pedal forces and pedal travel curves over time for 0.3g decelerations to a stop from 80kph (50mph) for: 1) normal system (full engine and EVP vacuum available); 2) Ford's approximation of worst case booster performance with EVP failure (EVP disabled and booster vacuum regulated to 300mbar to simulate cold start, all accessory loads on, and starting at 0 vacuum); and 3) with all source vacuum to the brake booster removed and Hydraulic Boost Compensation (HBC) active to represent complete loss of brake booster function. The Ford tests showed that the brake pedal forces required for achieving the 0.3g decelerations were relatively low for the normal condition, 35-40 N (8-9 lbf), increased by approximately 2-3 times normal when the EVP is disabled, 75-115 N (17-26 lbf), and increased by about 5-6 times normal for the complete brake booster failure condition, 205-215 N (46-48 lbf). This Preliminary Evaluation has been upgraded to Engineering Analysis (EA15-006) to test for EVP malfunctions under other vehicle operating conditions (e.g., low-speed driveway braking after cold-start with failed EVP), potential human factors contributions and to further assess the scope, frequency, and safety-related consequences of the alleged defect.The VOQs associated with the opening of this investigation are:10565994, 10575987, 10598351, 10604687, 10605701, 10607811, 10610491, 10615536, 10617828, 10619545, 10643075, 10650578, 10662151, 10664415, 10666988, 10668069, 10678844, 10695537, 10700874, 10706217, 10706271, 10712465, 10723033, 10723792, 10726960, 10730549, 10730721, 10730735, 10730837, 10730909, 10731008, 10731135, 10731157, 10731165, 10731395, 10731758, 10732609, 10732878, 10733375, 10733804, 10734558, 10734613, 10743859, 10744214, 10
- Reduced power during hard acceleration
On May 22, 2013, the Office of Defects Investigation (ODI) opened PE13-018 to investigate 95 complaints alleging incidents of reduced engine power during hard accelerations in model year (MY) 2011 through 2013 Ford F-150 trucks.ODI was aware of three technical service bulletins (TSBs) issued by Ford for a condition…
On May 22, 2013, the Office of Defects Investigation (ODI) opened PE13-018 to investigate 95 complaints alleging incidents of reduced engine power during hard accelerations in model year (MY) 2011 through 2013 Ford F-150 trucks.ODI was aware of three technical service bulletins (TSBs) issued by Ford for a condition that was related to moisture accumulation in the Charge Air Cooler (CAC) for the turbochargers.A Preliminary Evaluation was opened to gather information to assess whether the subject vehicles contain a safety related defect.The subject vehicles are powered by Ford?s 3.5L EcoBoost engine which uses twin turbochargers to obtain a balance of fuel economy and engine power based on the driver?s demand.When the driver requests more power from the engine, as in accelerating to pass, merge, ascend hills or haul a load the two turbochargers will spin up compressing the air which is then used to increase the power created by the combustion in the engine.The compressed air, which gains heat by the compression process, is passed through a Charge Air Cooler (CAC) which is designed to lower the temperature of the air in order to make the combustion process even more efficient (Figures 1 and 2).In response to ODI?s Information Request letter, Ford indicated that a misfire condition could occur after steady-speed operation under significantly humid and rainy conditions.Ford?s analysis found that under those conditions, condensation could form and accumulate on the inside of the CAC tubes which could then be ingested into the engine during particularly hard acceleration near wide-open throttle.An engine misfire of up to three cylinders could occur if the amount of condensed water released from the CAC exceeded the engine?s operating threshold for water ingestion.Ford noted that due to regulations set by the EPA, the powertrain software would disable up to two of the misfiring cylinders for no more than 30 seconds and until the driver tips out the throttle in order to protect the catalytic converter from damage. Ford?s testing of this condition on the subject vehicles showed that a vehicle experiencing such a condition would continue to maintain its speed as well as accelerate, albeit at a lower rate than expected by the driver.Similar results were obtained in testing done by NHTSA?s Vehicle Research and Testing Center in East Liberty, Ohio (Figure 6).In an ongoing process to address the problem Ford issued a series of TSBs where a deflector shield was installed onto the CAC (Figures 3, 4 and 5).In January 2014 Ford indicated that its data shows that the TSBs have been effective in resolving the problem, that for the MY 2013 vehicles their remedy is 100% effective and the latest TSBs for MY 2011 ? 2012 are 95% effective.The 525 complaints to ODI and the total 4,120 unique VIN complaints listed in the Failure Report are incidents of alleged reduced power or driveability symptoms and not all are necessarily related to the condition created by water ingestion.Reduced power conditions can occur for a variety of reasons including faults with ignition coils, spark plugs, a catalytic converter, the throttle body, turbocharger, fuel pump/filter, powertrain control module (hardware or software) or transmission shifting problems.Ford also noted that in a large number of warranty claims on the subject vehicles, the CAC was replaced or a TSB procedure was performed when the symptoms exhibited were inconsistent with a CAC water ingestion related issue.Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed.The closing of
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10204989Online automotive service information system for April 2016-AM/FM/CD or sync with a 4.2 inch screen may exhibit a blank screen and no a;udio after a crank event.
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10201087This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.
- 10201086This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.
- 10191525Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPMs. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted.
- 10189007This SKU is a Turbocharger. The customer communication requested return of unsold inventory to inspect the sealing plugs. If the plug isn't sealing properly it may lead to a oil leak. If the oil leak persists it can lead to the oil check light coming on.
- 10189006This SKU is a Turbocharger. The customer communication requested return of unsold inventory to inspect the sealing plugs. If the plug isn't sealing properly it may lead to a oil leak. If the oil leak persists it can lead to the oil check light coming on.
- 10189002This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
- 10183669Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped with A 6R80 Transmission Transmission Molded Leadframe Extended Coverage In some of the affected vehicles, an output shaft speed (OSS) sensor failure may result in an illuminated malfunction indicator light (MIL) and/or wrench light in the instrument cluster with diagnostic trouble codes (DTCs) P0720, P0722, P0731 and/or P1500 stored in the powertrain control module (PCM).
- 10183567For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z-6K254-A and secondary timing chain guide part number ML3Z-6K297-A.
- 10181917Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
- 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
- 10172885This SKU is an Oil Dipstick. The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.
- 10172884This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
- 10162411Customer Satisfaction Program 19N01: Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Transmission Molded Leadframe Extended Coverage
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10159510Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Transmission Molded Leadframe Extended Coverage
- 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10156888Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.
- 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155576Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.
- 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10148706Some 2011-2015 F-150 vehicles equipped with a 3.5L EcoBoost engine and built on or before 29-May-2015 may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine upon initial start-up that may last for 2-5 seconds after a cold soak of 6 hours or more. Follow the Service Procedure steps to correct the condition.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.
Every Ford F-150 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.