2014 Ford F-150
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2014 Ford F-150. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2014 Ford F-150. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles previously repaired incorrectly under recall number 24V444. A loss of signal between the transmission output shaft speed sensor and the powertrain control module (PCM) can cause the transmission to unexpectedly downshift into first gear.
Risk and remedy
Risk
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will update the PCM software, free of charge. Owner notification letters were mailed July 8, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S45. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.
Risk and remedy
Risk
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Risk and remedy
Risk
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Risk and remedy
Risk
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.
Risk and remedy
Risk
Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the brake master cylinder and, if necessary, the brake booster, free of charge. The recall began on October 28, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S24.
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and…
Risk and remedy
Risk
Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Remedy
Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Remedy
Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.
Risk and remedy
Risk
A loss of steering control while driving increases the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will replace the EPAS steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S09.
Owner complaints
1,539 complaints39 involved a crash16 involved a fire37 injuries1 deaths
What owners report most
Latest complaints
- Electrical system
I am submitting this complaint on behalf of my stepfather regarding a safety incident involving a 2014 Ford F-150. After coming to a complete stop at a red traffic light while on a curve, the truck shut off completely and would not restart. The hazard lights continued to function. The truck was…
I am submitting this complaint on behalf of my stepfather regarding a safety incident involving a 2014 Ford F-150. After coming to a complete stop at a red traffic light while on a curve, the truck shut off completely and would not restart. The hazard lights continued to function. The truck was towed to our home and has remained there because it is not drivable. We discovered Ford Safety Recall 24S37, NHTSA campaign number 24V444, which concerns a potential failure of the transmission output speed sensor (OSS). This failure may cause an unintended downshift into first gear, potentially resulting in rear-tire sliding and loss of vehicle control. The recall remedy involves updating the powertrain control module (PCM) software and checking for diagnostic trouble codes. We do not believe this recall repair has been completed, but this has not yet been confirmed. Although the shutdown does not exactly match the condition described in the recall, we are concerned about a potential safety-related defect and request that this incident be documented and investigated to determine whether it may be related to the recalled condition or another vehicle defect. A repair invoice dated March 13 also documents work that appears to involve cutting and programming a vehicle key. We request that this repair history be considered when investigating the cause of the shutdown. We request that the vehicle's recall status and repair history be verified and that the cause of the shutdown be investigated. We also intend to contact Ford to request assistance with towing the inoperable vehicle to an authorized dealership and a complimentary diagnostic inspection, if possible.
- Engine · Power train · Steering
In the last month this has happened twice. While driving down the freeway my vehicle just downshifted on its own, speedometer dropped to 0, and I lost steering power but vehicle was still running. The wrench for service came on and the battery light also. As I was trying to get to a safe location…
In the last month this has happened twice. While driving down the freeway my vehicle just downshifted on its own, speedometer dropped to 0, and I lost steering power but vehicle was still running. The wrench for service came on and the battery light also. As I was trying to get to a safe location the infotainment system went off first followed by my dash lighting. On the first time it happened after letting the vehicle sit for about an hour upon restart everything reset and was ok, but the engine light is still on after second incident and I'm afraid to drive it now.
- Power train · Vehicle speed control
I own a 2014 Ford F-150 equipped with the 6R80 six-speed automatic transmission (VIN: [XXX]), currently at approximately 133,000 miles. On XXX, while driving at ~70 mph on [XXX], my truck experienced an abrupt, unintended downshift — the precise failure mode described in Recall 24S37. The software…
I own a 2014 Ford F-150 equipped with the 6R80 six-speed automatic transmission (VIN: [XXX]), currently at approximately 133,000 miles. On XXX, while driving at ~70 mph on [XXX], my truck experienced an abrupt, unintended downshift — the precise failure mode described in Recall 24S37. The software patch prevented it from making it worse and a orange wrench came across the dashboard, but still it required some evasive maneuvering. I proceeded directly to the dealer to investigate; however, they were booked for the day. Not understanding the full impact I left to come back in the morning. The vehicle eventually became unsafe to operate, would not start, and had to be towed to Gullo Ford. The dealer then pulled diagnostic trouble codes, confirmed the transmission lead frame had failed, and replaced the lead frame at my expense of $1,977.04 (2127.04 with a coupon of 10% off) (invoice and repairs completed enclosed). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
My truck has had repeated transmission issues, and has been "addressed" by two separate recalls (24S37 and 26S45). However, I am still having issues. I believe that "24S37 Supplement #1" specifically covers the issues I am having, yet Ford still continues to disregard my request. Tis is a major safety issue. It is my son's truck, and I am driving it now since I don't want anything to happen to him.
- Service brakes
During a panic stop the brakes failed and the pedal went to the floor resulting in a rear end collision. The vehicle is currently with the mechanic but he believes it a failed brake booster. When I checked for related problems it seems the same brake booster (EL3Z-2140-E) in my 2014 F150 V8 5.0L was used in the same year 3.5L but yet the recalls (16S24 and 20S31) didn't include my vehicle
- Service brakes
Brake master cylinder failed, leaking all Brake fluid into the Brake booster. I find recalls for this year model, but not my truck.
- Electrical system · Power train
I was driving up the Interstate I565 heading towards Decatur Al from Huntsville Al. I was cruising at about 80 mph. All of a sudden my trucks transmission downshifted into first gear causing my back end to fish tail and the RPM's maxed out in the red and the engine lost all power. After that it…
I was driving up the Interstate I565 heading towards Decatur Al from Huntsville Al. I was cruising at about 80 mph. All of a sudden my trucks transmission downshifted into first gear causing my back end to fish tail and the RPM's maxed out in the red and the engine lost all power. After that it would not start and I had it towed to the Ford Dealership. They did nothing and they charged me. They went ahead and took care of the recall then: because an intermittent loss of signal from the output shaft speed (OSS) sensor / internal lead frame can cause an unexpected downshift to first gear regardless of vehicle speed. Recall DetailsPrimary/Initial Recall: Campaign 24S37 (NHTSA 24V444) in June/July 2024, covering over 550,000 U.S. vehicles (approx. 668,000 globally).Follow-up / Re-repair Recall: Campaign 26S45 (NHTSA 26V378) issued mid-2026 for roughly 44,963 vehicles where the prior PCM software fix was improperly applied or missed.Affected Vehicles: Select 2014 Ford F-150 trucks built at Dearborn and Kansas City plants (built mid-2013 through late 2014) What Happens & Safety RiskSymptom: Sudden, unintended drop to first gear, potentially causing rear-wheel lock-up, skidding, or a sudden reduction in vehicle speed.
- Power train
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, a failure occurred after the recall repair. The contact stated that while driving 40 MPH, the transmission unexpectedly downshifted into…
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, a failure occurred after the recall repair. The contact stated that while driving 40 MPH, the transmission unexpectedly downshifted into first gear. The transmission warning light was illuminated. The contact stopped, turned off, and restarted the vehicle. The vehicle resumed normal operation. The vehicle was taken to O'Reilly Auto Parts, and DTC: P0722 (Output Speed Sensor Circuit No Signal) was retrieved. The vehicle was then taken to the dealer, and the molded leadframe was replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 145,500.
- Power train
Keeps going into limp mode, codes are pointing to lead frame, a lot of sensor A codes. Rough shifting from 1st to 2nd as well as sudden down shiffting.
- Power train
Ford did recall on transmission, it failed on my way home. I took it back and they refuse to fix trying to separate event to warranty issue. 3weeks later I have no truck and being stalled by ford. Even Elena Ford has it on her desk(computer) 4 days no response. They quickly processed the recall so they can imply it never had one. Lead module(connector) is reason and part of recall.
- Steering · Unknown or other
Suddenly lost power steering dash lights for traction control and power steering assist it takes a lot of strength to steer it no prior warning and I recently had spinal surgery
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2014 Ford F-150. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 154,279. The contact stated that the mileage listed on the paperwork was 153,945.
- Power train
The contact owns a 2014 Ford F-150. The contact stated that while driving, the transmission became stuck in fifth gear. The “WRENCH” warning light was illuminated at start-up. The contact stated that while shifting from neutral(N) to reverse(R), the vehicle made a clunking sound and lurched…
The contact owns a 2014 Ford F-150. The contact stated that while driving, the transmission became stuck in fifth gear. The “WRENCH” warning light was illuminated at start-up. The contact stated that while shifting from neutral(N) to reverse(R), the vehicle made a clunking sound and lurched backward. The failure became progressively worse. While driving at various speeds, the transmission unexpectedly downshifted to first gear. A dealer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 171,000.
- Service brakes, hydraulic
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard but failed to respond as intended. The contact…
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard but failed to respond as intended. The contact enabled the parking brake to stop the vehicle. The vehicle had experienced catastrophic brake failure. The vehicle was taken to the dealer, where it was diagnosed with a leak in the brake master cylinder. The contact was informed that the brake master cylinder, brake booster, and brake vacuum sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 106,000.
- Unknown or other
While accelerating to pass another vehicle, on numerous occasions, and at speeds of 45-65 MPH, transmission suddenly downshifts to first gear, and engine over revs, followed by a very loud slam in the drivetrain. This has happened about twenty times, once with my wife along. There is a recall on…
While accelerating to pass another vehicle, on numerous occasions, and at speeds of 45-65 MPH, transmission suddenly downshifts to first gear, and engine over revs, followed by a very loud slam in the drivetrain. This has happened about twenty times, once with my wife along. There is a recall on 2014, F-150’s, but my VIN was not included. The dealership is refusing to investigate because they haven’t been able to reproduce this intermittent problem. I, essentially, have been told to pick up the vehicle that I’m afraid to drive. Must I wait until I have an accident because the rear wheels lock up?
- Engine · Power train
We purchased this 2014 Ford F-150 SuperCrew (3.5L EcoBoost) used on Dec 31, 2022. Just two days after taking it home, the vehicle began experiencing sudden, violent, uncommanded downshifts from 6th to 1st gear at highway speeds. This occurred throughout our ownership. Because this was our family's…
We purchased this 2014 Ford F-150 SuperCrew (3.5L EcoBoost) used on Dec 31, 2022. Just two days after taking it home, the vehicle began experiencing sudden, violent, uncommanded downshifts from 6th to 1st gear at highway speeds. This occurred throughout our ownership. Because this was our family's only form of transportation, we had no choice but to continue driving it under these terrifying conditions, repeatedly navigating a lethal safety hazard with our three children in the vehicle until the powertrain suffered a catastrophic failure. This matches the exact defect investigated under NHTSA Campaign 24V444 / Recall 24S37 and expanded under Recall 26S45. On Dec 23, 2023, a final highway downshift forced the powertrain into 1st gear, creating immense kinetic stress and engine-braking that instantly shattered internal components and caused a severe engine knock. Less than a mile later, while trying to get our family home in life-threatening -40 degree Fairbanks winter weather with our three children inside, the engine completely blew, leaving us stranded. The Fairbanks Ford dealership initially stated that Ford would be liable for the consequential damages. However, it later backtracked, claiming that a local customer satisfaction program had "timed out" at the 150,000-mile threshold. A diagnostic certification from a local Nissan dealership has documented the failure. I was an original reporter aiding the push to reopen this failed software recall investigation, and Ford's corporate delays allowed this defect to destroy my engine before a real fix was issued. Due to this defect, our family has suffered extreme financial hardship: we spent $6,513.68 out of pocket for a 5-month Turo rental starting Christmas Day 2023; I was forced to leave my job due to a lack of transportation in a sub-zero climate; and I had to liquidate my retirement early. We have paid on time for 3 straight years on a broken vehicle and currently owe $19,633.44 on a financial ghost. Ford Motor Co
- Service brakes, hydraulic
The contact's mother owns a 2014 Ford F-150. The contact stated that while his wife was driving 65 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle failed to stop. The contact's wife engaged the parking brake, and the vehicle was…
The contact's mother owns a 2014 Ford F-150. The contact stated that while his wife was driving 65 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle failed to stop. The contact's wife engaged the parking brake, and the vehicle was able to slow down, and the vehicle was pulled over and parked in a parking lot. The manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic), and that the warranty had expired. The failure mileage was approximately 119,000.
- Steering
I have a 2014 F150 manufactured in 5/2026 and recently had my electronic power assist steering fail. Ford issued recall 14S09 / NHTSA 14V-316. The recall was for F150's made between 5/26/2014 and 6/19/2026 that covered a steering gear motor position sensor magnet that was installed incorrectly. The…
I have a 2014 F150 manufactured in 5/2026 and recently had my electronic power assist steering fail. Ford issued recall 14S09 / NHTSA 14V-316. The recall was for F150's made between 5/26/2014 and 6/19/2026 that covered a steering gear motor position sensor magnet that was installed incorrectly. The result of this problem was a failure of the electronic power assist steering. Ford just diagnosed my F150 with an internal binding/failure of the steering gear, but when I searched for the recall using my VIN it wasn't included in the recall. I find this more than coincidental that my truck was manufactured in May of 2014 and just had the same failure stated in the recall.
- Power train
The contact owns a 2014 Ford F-150. The contact stated that while driving 50 MPH, the RPM increased with the transmission stuck in second gear. There was an abnormal sound coming from the transmission. The vehicle was pulled over, the ignition was turned off, and the vehicle was restarted, and the…
The contact owns a 2014 Ford F-150. The contact stated that while driving 50 MPH, the RPM increased with the transmission stuck in second gear. There was an abnormal sound coming from the transmission. The vehicle was pulled over, the ignition was turned off, and the vehicle was restarted, and the vehicle operated as intended. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and the contact was provided an estimate for the diagnostic test. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the output shaft speed sensor and the valve body needed to be replaced. The vehicle was not repaired. The vehicle was serviced under the NHTSA Campaign Number: 24V444000 (POWER TRAIN) by the owner of the vehicle, but the remedy failed to prevent the failure. The contact stated that the failure had occurred after receiving the recall repair. The manufacturer was notified of the failure and informed the contact that, since the recall was already performed, the additional repair would be an out-of-pocket expense. The failure mileage was 160,000.
- Power train
After transmission had programming update it never shifted properly. Took it to the dealer for diagnostic and they said nothing wrong. Transmission failed at only 82000 miles.
- Power train · Unknown or other · Vehicle speed control
My 2014 Ford F-150 was previously included in Ford Safety Recall 24S37 regarding unintended transmission downshifts caused by an intermittent Output Shaft Speed (OSS) sensor issue. The vehicle was inspected by a Ford mobile technician on January 20, 2026. No qualifying codes were found at that…
My 2014 Ford F-150 was previously included in Ford Safety Recall 24S37 regarding unintended transmission downshifts caused by an intermittent Output Shaft Speed (OSS) sensor issue. The vehicle was inspected by a Ford mobile technician on January 20, 2026. No qualifying codes were found at that time, and the recall was closed under my VIN. The recall involved the risk of an unintended downshift into first gear that could result in loss of vehicle control. On August 20, 2026, while my husband was driving approximately 40-50 mph, the truck suddenly downshifted and rapidly lost speed. The vehicle would not accelerate beyond approximately 10-15 mph and had to be moved into a parking lot to avoid remaining in traffic. After parking, the truck would no longer move under its own power. The wrench warning light illuminated and the vehicle became undrivable. The symptoms experienced appear substantially similar to those described in Recall 24S37. The dealership has indicated that the current failure may involve the transmission lead frame and speed sensor system, but I am concerned that this event may be related to the same transmission downshift condition addressed by the recall. I am requesting that NHTSA document and review this incident.
- Power train
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the wrench warning light illuminated, and the transmission unexpectedly downshifted to third gear. Additionally, the vehicle immediately went into LIMP Mode and failed to accelerate as needed. The…
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the wrench warning light illuminated, and the transmission unexpectedly downshifted to third gear. Additionally, the vehicle immediately went into LIMP Mode and failed to accelerate as needed. The contact associated the failure with NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included. The dealer was contacted and diagnosed the vehicle with molded leadframe failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Service brakes
On July 30, 2026, while operating my 2014 F-150 under normal driving conditions, the dash cluster information screen displayed a "Brake Fluid Level Low" warning. Moments later, the brake system experienced a sudden/catastrophic loss of front braking performance. The brake pedal became severely…
On July 30, 2026, while operating my 2014 F-150 under normal driving conditions, the dash cluster information screen displayed a "Brake Fluid Level Low" warning. Moments later, the brake system experienced a sudden/catastrophic loss of front braking performance. The brake pedal became severely spongy and traveled completely to the floorboard, requiring drastically increased distance to bring the vehicle to a stop. Due to ineffective braking, I missed the driveway of the parking lot I chose to inspect/determine what the issue was and subsequently could not stop the truck within the confines of the parking space. This brake failure put me, my family as well as oncoming traffic and pedestrians in jeopardy of injury or death due to collision. A mechanical inspection of the vehicle revealed the rear cup seal inside the brake master cylinder had failed. This internal seal failure allowed hydraulic brake fluid to bypass the cylinder and leak directly into the vacuum brake booster, completely contaminating the booster assembly. Without effective braking, the truck was deemed too dangerous to drive so it was parked and unused until replacement parts could be installed. This specific component failure, internal seal degradation, and resultant fluid contamination of the booster is identical to the safety defect detailed in NHTSA Campaign #16V345000 (Ford Recall #16S24). However, this specific vehicle was excluded from that safety campaign solely because it is equipped with the 6.2L V8 engine, rather than the recalled 3.5L engine, this despite using the identical Hitachi master cylinder. The Ford Corporate Consumer Relations was unwilling to assist with the purchase of replacement of the master cylinder, booster but did offer to record my complaint and issue a case number for engineering review. The defective master cylinder and contaminated booster assembly have been retained for inspection if required or requested.
- Power train
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V378000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the transmission…
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V378000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where a diagnostic trouble code for the transmission was retrieved. The vehicle then failed to restart and was towed to the dealer. The dealer determined that the molded lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
- Power train
While driving, the malfunction indicator light (yellow wrench) will illuminate, followed by a complete loss of communication between the instrument cluster and the transmission. The speedometer immediately drops to zero even though the truck is still moving, and other information, such as the fuel…
While driving, the malfunction indicator light (yellow wrench) will illuminate, followed by a complete loss of communication between the instrument cluster and the transmission. The speedometer immediately drops to zero even though the truck is still moving, and other information, such as the fuel range, goes blank. The truck will also struggle to accelerate from a stop, almost as if it is starting in second gear. If I shut the truck off and restart it, everything returns to normal. Before the malfunction light comes on, the transmission will often make a very hard downshift or remain stuck in first gear and refuse to shift as speed increases. After a few seconds, the warning light appears, communication is lost, and the transmission shifts again, often very harshly. This seems to happen more often at lower speeds. This creates a serious safety risk because I lose all knowledge of my speed while driving, and the transmission may not respond properly when pulling into traffic or trying to reach a safe place to pull over. The dealer is aware of the problem. Recall 24S37 was supposed to correct it, but it did not. Recall 26S45 acknowledges that the original repair was not effective for all vehicles, but my VIN is not included even though I am experiencing the same failure. I have reported the issue to the dealer multiple times by phone and through their online service system. A dealership representative told me I am not the only customer experiencing this problem, but the dealer has not inspected the truck since completing Recall 24S37 and has not taken action or returned my calls. The malfunction indicator light consistently appears about four seconds after the transmission begins acting abnormally and immediately before the instrument cluster loses communication with the transmission. I am now nervous to drive the truck, especially from a stop or at lower speeds, because I never know when the problem will occur.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unintended Transmission Downshift
In September 2016, Ford Motor Company (Ford) issued safety recall 16V-248 which included certain model year (MY) 2011-2012 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions. This recall was in response to allegations of unintended, unexpected vehicle transmission downshifting to a lower gear…
In September 2016, Ford Motor Company (Ford) issued safety recall 16V-248 which included certain model year (MY) 2011-2012 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions. This recall was in response to allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, increasing the risk of a crash and/or injury, and included approximately 153,581 vehicles. Ford identified the root cause of the unintended, unexpected vehicle transmission downshifting to a lower gear to be intermittent signal loss from the transmission’s Output Shaft Speed (OSS) sensor due to solder joint cracks on the OSS circuit board as a result of manufacturing process issues. The OSS sensor is mounted onto the molded lead frame and transmits changes in transmission shaft speed to the Powertrain Control Module (PCM). The remedy program described in safety recall 16V-248 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In December 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-010) to assess the scope and remedy effectiveness of safety recall 16V-248. As a result of this ODI investigation, Ford issued safety recall 19V-075 to expand the scope of 16V-248 to include MY 2011-2013 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions and included approximately 1,263,051 vehicles. The remedy program described in safety recall 19V-075 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In June 2019, Ford issued safety recall 19V-433 as the remedy program used to service MY 2013 Ford F-150 5.0L and 6.2L vehicles in accordance with safety recall 19V-075 did not contain the necessary updates to prevent unintended vehicle transmission downshifting from occurring and included approximately 107,857 vehicles. On March 27, 2024, ODI opened this Recall Query (RQ24-005) to investigate the scope of the above-described safety recalls. At the time that this investigation was opened, ODI had received 86 Vehicle Owner Questionnaires (VOQs) reporting allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, in MY 2014 Ford F-150 vehicles. As a result of this Recall Query, Ford filled safety recall 24V-444 on June 14, 2024, to include MY 2014 Ford F-150 vehicles and expand the scope of safety recalls 16V-248, 19V-075 and 19V-433. The remedy program described in safety recall 24V-444 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring and included approximately 552,188 vehicles. In its May 2024 response to ODI’s information request, Ford concluded that a predominant root cause for the intermittent OSS signal loss has not been identified outside of the original safety recall (16V-248). Ford’s investigation also concluded that the primary causes of the defect in MY 2014 F-150 vehicles were related to the molded lead frame and the control assembly transmission main. In the May 2024 response, Ford identified 2,184 total reports that described unintended vehicle transmission downshifting and rear wheel lock-up events; 1,441 warranty claims and 743 reports from consumer complaints, field reports, consumer surveys, and lawsuits/legal claims. Note that the values presented here and in the table above represent the total number of reports which can include a single consumer with multiple reports of the same event as well as a consumer with reports of multiple distinct events. Of the 1,441 warranty claims, 551 warranty claims involved repair of the molded lead frame (38%) and 509 warranty claims involved repair of the control assembly transmission main (35%). Ford has also stated that the PCM programming used to prevent unintended vehicle transmission downshifting was implemented starting with MY 2015 vehicle #1 production and onward. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24-005). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Master Cylinder External Leak
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the…
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10214831Some 2013-2014 F-150 vehicles equipped with a 3.5L EcoBoost engine may require service to the brake vacuum pump. The brake vacuum pump removal and installation procedure in Workshop Manual (WSM), Section 206-07, has been updated to include RTV sealing surface cleaning and preparation.
- 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10204989Online automotive service information system for April 2016-AM/FM/CD or sync with a 4.2 inch screen may exhibit a blank screen and no a;udio after a crank event.
- 10191525Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPMs. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted.
- 10189784Some 2013-2018 F-150 vehicles equipped with electronic shift on-the-fly (ESOF) 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. ESOF can be identified as it does not have a 4WD AUTO (4A) position on the mode selector switch (MSS). This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10189002This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
- 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
- 10183567For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z-6K254-A and secondary timing chain guide part number ML3Z-6K297-A.
- 10181917Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
- 10181915Some 2013-2018 F-150 vehicles equipped with Electronic Shift On-The-Fly (ESOF) 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
- 10176835This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10172972SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
- 10172885This SKU is an Oil Dipstick. The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.
- 10172884This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
- 10171859Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10170914Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10164596Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10164426Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with four wheel drive (4WD) may exhibit an intermittent grinding noise while driving in two wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to replace the worn vacuum and/or IWE components.
- 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10160880Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10156888Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.
- 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155576Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.
- 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Every Ford F-150 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.