2020 Ford F-150
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Ford › F-150 › 2020
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2020 Ford F-150. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
11 recalls name the 2020 Ford F-150. Newest first.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the…
Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A…
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208…
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with…
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Electrical arcing can increase the risk of a fire.
Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected…
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As…
DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator…
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Passenger side and passenger side rear door sensors say the door is a jar even though it’s not. Opened and closed doors numerous times to make the warning message go away. Seems water or something gets in the sensors, causing the faulty sensors to go off doors will not lock and makes the alarm system go off randomly.
Transmission has hard/harsh shifts and delayed gear engagement that began around 56,000 miles and have become much worse at 68,000 miles. The delay in engagement when accelerating from a stop, pulling into traffic or merging is a safety concern. A Ford dealer performed a transmission adaptive relearn and software update, but the symptoms continued. The dealer did not verify hydraulic leakage or perform the full diagnostic described in Ford TSB 25-2126 (MC-11016931-0001, harsh/delayed shifts on 2017-2020 F-150), and the only recommendation was to replace the entire transmission at roughly $5,000 after the powertrain warranty expired at 60,000 miles. The incident date entered is today because the symptoms are ongoing and progressive: they developed gradually since about 56,000 miles and are heading toward ultimate transmission failure. Safety concerns: hesitation and delayed engagement when pulling into or merging with traffic, the truck possibly rolling back when engaged on hills, and loss of reliable power on hills.
On XXX, while the vehicle was parked and not in use, the passenger-side front coil spring abruptly fractured, causing the front passenger side of the vehicle to drop onto the tire. The failure also damaged additional components. The vehicle and failed component are currently located at Hines Park Ford in [XXX], and are available for inspection upon request. This failure presented a serious safety concern. Had the spring fractured while the vehicle was traveling at highway speeds, the sudden drop in the vehicle’s front end, contact with the tire, and damage to additional components could have resulted in a sudden loss of vehicle control, potentially causing a serious crash, significant injuries, or fatalities. I am unaware whether the failure has been independently reproduced. However, the dealership inspected the vehicle and confirmed that the coil spring had broken and that additional components were damaged as a result. There were no warning signs, unusual noises, dashboard warning lights, or other noticeable symptoms before the failure. The spring fractured abruptly and without warning while the vehicle was parked. The sudden failure of a critical suspension component on a vehicle that was not in motion raises serious concerns about the component’s reliability and the potential consequences if the same failure occurs while driving. Video of event - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
while driving on the highway, my 2020 Ford F-150 equipped with the 10R80 transmission experienced a sudden and catastrophic loss of power. The transmission failed to shift slipped gears, and left the vehicle completely neutralized in traffic. This sudden loss of propulsion created an extremely hazardous situation on the road, nearly causing a severe collision before I could safely pull over.
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed with children inside the vehicle, the transmission shifted erratically and began shuddering. The vehicle decelerated unexpectedly. The contact stated that the check engine warning light was intermittently illuminated. The manufacturer and the dealer were notified of the failure. The failure mileage was 90,000.
The Transmission has failed. Hard shifting, random gear switching while driving at any speed. i put it in reverse and it went forward while in reverse. it slows itself down while on the highway. it acts like it wants to turn off while running, its a matter of time before I'm driving down the road and it decides to stop suddenly and cause an accident. I got it diagnosed by truck works garage and they confirmed that the shifting was all over the place with random high rpms. The dealership quoted me $2500 just to diagnose the problem so i had it diagnosed at truck works garage for $160 to confirm the issues matched the tsb's and recalls that they wont acknowledge my VIN for. The failure 1st appeared 5 years ago when i was under warranty, i took it in (and have the work order still dated 10/22/202) for hard shifting and they brushed me off and sent me away with false information about the cause. 5 years ago (25 days before i brought it in for the hard shifting) there was a tsb 21-2315 published for the exact issue on my truck, They ignored it and sent me away without fixing anything or addressing the issues.
I put my truck in reverse to get out of a driveway and it kept going and accelerating...the brakes did not work. I ended up goign through a fence at the end of the street and into a shed and my truck finally stopped. I have significant damage to my truck as well as to the homeowners property...the Police classified it as equipment failure and I did not receive a ticket.
The contact owns a 2020 Ford F-150. The contact stated that after the check engine warning light illuminated on two occasions, the vehicle was taken to the dealer, where the catalytic converters were replaced under warranty. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was taken back to the dealer, where it was determined that one of the catalytic converters needed to be replaced. The contact was informed that the manufacturer would provide partial financial assistance for the repair. Additionally, the contact stated that the fuel efficiency had decreased after the failure started. The manufacturer was notified of the failure by phone. The failure mileage was approximately 30,000.
I am writing to formally report a severe and dangerous safety defect regarding the 10R80 10-speed automatic transmission in my 2020 Ford F-150. While driving, the vehicle routinely experiences a complete "neutral-out" or severe shift flare when attempting to transition out of 1st gear. Instead of engaging 2nd or 3rd gear, the transmission completely drops out of gear into a false neutral. During this failure, the vehicle experiences an immediate and total loss of forward propulsion for several seconds while the engine revs freely. After a dangerous delay, the transmission violently slams back into gear. This is an acute safety hazard. Losing all forward acceleration unexpectedly—specifically when pulling out from a complete stop, navigating intersections, or merging into fast-moving traffic—leaves the vehicle stranded and completely defenseless against oncoming traffic. It creates an immediate risk of a severe rear-end or broadside collision, as trailing drivers do not expect a vehicle to suddenly lose all power. Ford is fully aware of this mechanical defect, as documented in their internal Technical Service Bulletin TSB 25-2126 (and its predecessors). The bulletin notes that an internal CDF clutch drum bushing physically slips out of place, blocking hydraulic fluid passages and starving the transmission of pressure. Because this is a known factory engineering defect that causes an unpredictable loss of propulsion in active traffic, it should be treated as a critical safety hazard rather than a standard wear-and-tear component. I urge the NHTSA to investigate this systemic 10R80 CDF drum failure to protect consumers from catastrophic accidents.
I have noticed that my turn signal lights work sometimes, and sometimes they give me the rapid-fire warning light indicating that one of them is out (front or back). The outage may or may not last the entire duration of when the turn signal is deployed - sometimes it fixes itself, and other times it remains out. Sometimes, it even fixes itself and goes back out in the same signal instance. Additionally, I have noticed that one or both of the headlights will sometimes fail. I have learned to turn on the fog lights in order to ensure some sort of light remains working to illuminate my path forward. I've not yet experienced the fog lights going out as they seem to be unaffected by the intermittent outages. If it wasn't for this, I would have stopped driving at night altogether. I have already begun limiting my time on the road after dark, and attempting to handle anything that requires transportation earlier in the day. Please feel free to reach out with any additional questions, as I'd like to ensure this gets resolved for myself and any others ASAP!
It had been raining hard for a few days. Husband was taking truck down hwy 98 to a drs appointment an hour away. Driving 50 when the steering wheel starting going in and out, the seat started moving forward and back, running boards going in and out, lights flashing on and off and horn blaring and the 2020 F150 sputtered, almost stopped in the middle of the road; to name a few things. Frightened he was able to pull into a gas station, wait a bit then try another time when same happened. He eventually made it to his appointment. Came out and truck doing same. Was towed to Group 1 Ford dealership in in Pensacola. They had it a week and their mechanics could only say it was the BCM, Body Control Module that was wet and malfunctioned. Recommended an $8,000 dollar replacement but as they could not find the problem suggested we wait till we found it. After 10 days at the dealership, they couldn't. I, a 67 year old woman did. The upper windshield was leaking over the A and B pillar and the drops were landing on the BCM. I have pictures. l If they had taken the side panels of dash off by door they would have found it also. Husband could have died
My [XXX] son was at a stop light and when the light turned green he started to turn left. As he was turning left, the steering wheel started to pull left to the point that he couldn't steer it back, almost as if it was stuck and kept pulling left. He fought with it and tried to press the break. This caused him to hit the center median of the street ([XXX]) and the truck flipped and landed on driver side. My son took off his seatbelt and climbed out of passenger window. Another person that helped him told him that they saw him struggle with the steering wheel. However, since my son is [XXX], he didn't know to gather witness information. A police report was completed and I'm waiting to receive it. However, he was not cited as he was not speeding and had only simply turned left at the signal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission shifting very harshly. Especially in gears 3-4-5. Transmission will stop with no control, then abruptly slam into gear. 80,000 miles. Issues since new. Dealership says vehicle needs new transmission. Will factory assist at $3,700, my share $5,600. Ford has history with this transmission. Why didn’t they replace when in warranty?
Brought my 2020 Ford F150 2.7L EcoBoost in for mandatory emissions recall 24E12. Vehicle had zero dashboard lights or performance issues prior. Immediately upon completion of the PCM flash, the check engine light activated. When the truck was scanned I am now receiving a P0420 and P0430 catalytic converter efficiency codes. The dealership is now requiring $6000 for replacement of qty 2 catalytic converters caused by the recall parameters. This is a predatory compliance software update designed to shift manufacturing component failures onto the consumer after the 80k mile warranty window (truck has 105k). I have filed a complaint with Ford and asked for a P01 Financial Review for After-Warranty Assistance and have been told there is nothing Ford can or will do to assist and I must pay them $6000 if i want them to fix this. Because of this the vehicle is now not emissions compliant.
The contact owns a 2020 Ford F-150. The contact stated that while driving 30 MPH, the transmission jerked while shifting gear. The failure was a recurring failure. The dealer was contacted and the vehicle was diagnosed with CDF drum failure. The contact was informed that the transmission needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 40,500.
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, there was a delay in the transmission shifting, and the vehicle hesitated while accelerating with the accelerator pedal depressed, and the vehicle jolted. The engine revved to 7,000-8,000 RPM. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be rebuilt or replaced. The contact associated the failure with Technical Service Bulletin: 25-2301 (Harsh/Delayed Engagement and/or Harsh/Delayed Shift) and Technical Service Bulletin 25-2475(Harsh/Delayed Engagement and/or Harsh/Delayed Shift). The failure mileage was approximately 88,000.
Truck suddenly shifted from gear 8 to gear 2 then 4 reducing my speed suddenly causing other vehicles to almost hit me at around 40 mph. I drove home with the transmission erratically shifting up and down Even though I kept my speed under 30 mph. That was about 10 days ago and I made an attempt to drive it a few days ago after researching and in the same result happened. It seems I have been victimized by the CDF drum crawling out of its space leading to an imbalance of transmission fluid pressure. About 2 miles after the initial problem. A wrench symbol appeared on the instrument cluster with a message under it that says see manual. Just as every time I've tried to find something in the manual. After spending several minutes of frustration, I still never found the wrench symbol or what it means.
The contact owned a 2020 Ford F-150. The contact stated that while the vehicle was parked with the engine running, there was an abnormal sound coming from the vehicle. The contact's spouse, who was seated in the front passenger seat, saw smoke coming from under the dashboard. The contact's spouse exited the vehicle. The contact stated that while attempting to open the front driver's door, the front passenger's side of the dashboard and the windshield caught on fire. Additionally, the front passenger's door was on fire. The contact's two dogs were seated in the rear seat. The contact entered the vehicle through the fire and removed the dogs from the vehicle. The contact used a neighboring building's water hose and extinguished the fire. The contact stated that within two minutes, the vehicle was engulfed in fire. The fire department later arrived. The Fire Chief inspected the vehicle, and the contact was informed that the fire had started in the engine compartment. The contact was transported by ambulance and received medical treatment. The contact sustained second-degree burns on the left and right legs and left and right elbows and forearms. In addition, the contact sustained second-degree burns on the left and right hands. The vehicle was towed to a local tow yard. A Police report was filed, but the information was unavailable. The contact had received notification of NHTSA Campaign Number: 25V442000 (Back Over Prevention). The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 9,000.
The contact owns a 2020 Ford F-150. The contact stated that while driving, the vehicle jerked abnormally, experienced a transmission shifting delay between gears, and occasionally slipped out of gear. The contact stated that after slipping out of gear, the transmission failed to re-engage gear and slipped continuously. The vehicle was inspected by a transmission specialist, who confirmed the failure and determined that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was unknown.
Transmission slips gears and sometimes shifts violently. I took the truck to a Ford dealership for an assessment and was told I need to replace the whole transmission. I also have a problem with oil consumption from the engine. I was told by the same dealership that this was a known problem with the 5.0 engines built from 2019 to, I believe 2023 and that it would require an engine replacement. I bought this truck from an individual and now I am stuck with it.
The 10R80 transmission failed internally due to the defective CDF clutch drum assembly. Vehicle experienced dangerous gear dropping/slipping. Forced to pay out of pocket at an independent shop for a total rebuild. I have not seen anything from dealer. It was inspected by an independent shop. There was no warning prior to the failure. This happened right over 100,000 miles.
My 2020 Ford F-150 (5.0L V8) experienced a sudden loss of engine power and stalled completely while I was driving. In the days leading up to this, the check engine light had illuminated, and I later discovered the vehicle had consumed a severe amount of engine oil — the dipstick read below the "add" line. Critically, no low oil pressure warning light or audible chime alerted me to the oil loss before the stall occurred. After the initial stall, the engine continued to struggle to maintain idle and stalled repeatedly whenever RPM dropped to approximately 1,000, making the vehicle unsafe to drive. I had the vehicle towed to a Ford dealership for diagnosis. The dealership's estimate confirmed the need for a full engine (long block) replacement, at a cost of approximately $19,824.56 (total estimate $21,491.04). I am aware that Ford issued Technical Service Bulletin 19-2365, which acknowledges that 2018-2020 F-150 trucks with the 5.0L engine may experience excessive oil consumption exceeding one quart per 3,000 miles with no visible external leaks, attributed to oil being drawn into the engine during deceleration fuel shut-off events. I believe this defect directly caused my vehicle's stalling and oil starvation, and that the lack of any dashboard warning prior to the failure is a separate and significant safety concern, since a driver has no way to know the engine is being damaged or that a stall is imminent.
2020 Ford F-150 Raptor supercab with 47,500 miles. Front right coil spring broke into several pieces while sitting in the driveway. Rust on one half of the piece that fell on the driveway indicates rust coating failed and caused the initial break in the coil spring. The way the coil spring broke and the vehicle lost ride height could have killed me if I were underneath changing the oil. If it had broke while driving, it would have caused an accident from loss of control endangering vehicle passengers and others on the road.I will keep all parts and have available for inspection. In hindsight, the only sign this was a problem was noise while driving over speed bumps and it was inspected by several different shops (Ford, VA inspection, two auto body shops) over the last year while it presented the noise. The truck has not been inspected since the coil spring broke.
We purchased a used 2020 F150 in late summer 2024. We brought it in for issues in November 2024, but the Ford dealership found no repairs were needed. We returned in March 2025 when the CDF drum failed requiring a transmission rebuild, a known issue with Technical Service Bulletin but not a recall. The engine continued consuming oil after this despite Ford completing all applicable service bulletins and advising there was nothing further to do. We took the vehicle in for service in May, 2026 and were told they had already updated software to address the oil consumption and we were told that should resolve the issue. On June 30, 2026, the truck was towed to the dealership after repeated stalling and a check engine light. The dealership again acknowledged this is a known issue with this engine - the valve seals are defective yet they had stalled our concerns so long at this point, we were past the warranty period. We researched and found this was a widespread, known issue asked whether Ford would offer customer loyalty assistance after 30 years of Ford ownership. We were told the truck's approximately 118,000 miles exceeded the assistance threshold. The engine replacement was quoted at $15,000. Ford advised us to repair the engine and save our receipt in case they should issue a recall at some point in the future. Given the value of the truck was $15,000 we chose not to keep investing in this vehicle and sold it for parts at a loss.
Transmission shifted from 4th to 1st while driving a steady 25 mph, then lost all forward drive, the transmission slips, then will slam into gear. I parked it for two weeks until I could get it to the shop. Driving it to the Ford dealer today (2 September 2026) I had to stop the vehicle twice because the transmission was doing the same thing. Currently have 70K miles on it.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.