2017 Ford F-150
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Ford F-150. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
18 recalls name the 2017 Ford F-150. Newest first.
Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles previously repaired incorrectly under recall number 17V053. The instrument cluster may lose power after initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with…
Risk and remedy
Risk
An instrument cluster that fails to display critical safety information, such as gear position or warning lights, increases the risk of a crash or injury.
Remedy
Dealers will update the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C26. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150 vehicles. A loss of signal between the transmission range sensor and the powertrain control module can cause the transmission to unexpectedly downshift into second gear.
Risk and remedy
Risk
Unexpectedly downshifting into second gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S28. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 15, 2026.
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Risk and remedy
Risk
A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
Remedy
Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Risk and remedy
Risk
A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy
Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. An interim owner notification letter notifying customers of the safety defect were mailed on April 29, 2022. Owner notification letters were mailed April 29, 2022. This recall is an expansion of NHTSA recall number 20V-332. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S11.
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Risk and remedy
Risk
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Remedy
DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. Owner letters were mailed May 5, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Risk and remedy
Risk
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Risk and remedy
Risk
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Risk and remedy
Risk
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Risk and remedy
Risk
A vehicle fire could result if materials ignite inside the vehicle.
Remedy
Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Risk and remedy
Risk
Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy
Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles equipped with ten-speed transmissions. The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.
Risk and remedy
Risk
The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever. Additionally, despite selecting 'Park', if the parking brake is not applied, the vehicle may roll. Either scenario increases the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge. The recall is expected to begin December 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S36.
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be…
Risk and remedy
Risk
A door that opens while driving can increase the risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt…
Risk and remedy
Risk
The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat…
Risk and remedy
Risk
If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began October 11, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S26.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the…
Risk and remedy
Risk
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor…
Risk and remedy
Risk
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Ford Motor Company (Ford) is recalling certain 2017 F-150 trucks equipped with an eight-inch productivity screen. In these vehicles, the instrument cluster may lose power after the initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to…
Risk and remedy
Risk
If the transmission gear position indicator fails to illuminate, the driver may be unable to tell the transmission shift position, increasing the risk of a crash or injury from unintended vehicle movement.
Remedy
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began February 20, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C01.
Owner complaints
1,465 complaints42 involved a crash21 involved a fire34 injuries
What owners report most
Latest complaints
- Electrical system
Transmission range and output sensors failed inside the molded leadframe, triggering P0720 and P0722. Ford program 26N04 denied coverage because the codes were not on the approved list. The violent downshifting in my truck has made it undriveable and I am unable to go to work and I am being treated horribly.
- Engine · Power train
The contact owns a 2017 Ford F-150. The contact stated that while driving at 55 MPH, the check engine warning light illuminated, and the transmission unexpectedly downshifted. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer, where DTC: P0715 was…
The contact owns a 2017 Ford F-150. The contact stated that while driving at 55 MPH, the check engine warning light illuminated, and the transmission unexpectedly downshifted. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer, where DTC: P0715 was retrieved. The contact was informed that the recall repair could not be completed without additional fault codes. The contact was advised to contact the NHTSA Hotline to report the failure. The contact stated that the failure was persistent. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 59,060.
- Electrical system
My 2017 Ford F-150 with SYNC 3 (software version 3.0, build 23219, the latest version Ford offers for this vehicle) has a recurring defect with hands-free phone calls. When a call comes in while my phone ([XXX]) is connected through Android Auto, the call displays as connected but there is no audio…
My 2017 Ford F-150 with SYNC 3 (software version 3.0, build 23219, the latest version Ford offers for this vehicle) has a recurring defect with hands-free phone calls. When a call comes in while my phone ([XXX]) is connected through Android Auto, the call displays as connected but there is no audio in either direction — I cannot hear the caller and the caller cannot hear me. Outgoing calls work normally. Ford's published workaround for this known defect is a setting ("Use Phone Ringtone"), but on my vehicle the setting will not stay selected — it reverts to the default every time the phone disconnects or the vehicle is shut off, so the failure returns on every trip. Ford fixed this defect in its newer SYNC 3.4 software, but has never made 3.4 available for 2017 vehicles, leaving no remedy. The truck is already on the final 3.0 build. This is a safety issue. Washington law prohibits holding a phone while driving, so a failed hands-free call pressures the driver to pick up and handle the phone. The vehicle's [XXX] Assist emergency feature also depends on SYNC maintaining a working phone connection, which this defect defeats. The failure has occurred repeatedly since I got the truck last year and is ongoing INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes, hydraulic
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted several times and informed the contact that the parts were on backorder.…
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted several times and informed the contact that the parts were on backorder. Due to the safety risk, the vehicle was taken to an independent mechanic, where the brake master cylinder was replaced at the owner's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the repair and informed the contact that reimbursement was denied because parts were available.
- Power train
The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the transmission unexpectedly downshifted to a lower gear, and the vehicle slowed down abruptly. Additionally, the wrench warning light was illuminated. The contact associated the failure with NHTSA Campaign…
The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the transmission unexpectedly downshifted to a lower gear, and the vehicle slowed down abruptly. Additionally, the wrench warning light was illuminated. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 85,000.
- Structure › Body
Vehicle failed Pennsylvania state safety inspection due to structural rust holes and perforation in the high-strength steel frame rails. The vehicle has only 40,000 miles and has been safely operated, indicating premature structural metallurgy failure."
- Power train
My 2017 Ford F-150 is experiencing serious transmission issues that appear to be related to Safety Recall 26S28. The vehicle is shifting harshly, failing to shift properly, shifting only into 3rd and 5th gears, sometimes failing to engage 6th gear, and occasionally losing all power. A generic…
My 2017 Ford F-150 is experiencing serious transmission issues that appear to be related to Safety Recall 26S28. The vehicle is shifting harshly, failing to shift properly, shifting only into 3rd and 5th gears, sometimes failing to engage 6th gear, and occasionally losing all power. A generic wrench warning appears on the dash with the message “See Service Manual.” A code reader also displays diagnostic trouble code P0722. I took my vehicle to Great Lakes Ford of Muskegon, where the dealership diagnosed the issue and confirmed that the lead frame needs to be replaced. The lead frame is the component addressed by this recall. However, the dealership stated that because the vehicle was not displaying a specific required code, they could not perform the repair under the recall. My vehicle is currently not drivable and is clearly exhibiting serious symptoms consistent with the issue addressed by the recall. Despite this, I have been told that I must pay approximately $1,500 out of pocket to repair a component that I believe should be covered under Ford’s recall. This issue presents a significant safety hazard. When the problem first occurred, I was making a left turn when my truck suddenly lost all power. I was nearly struck by oncoming traffic because I could not accelerate to complete the turn safely. Given the unpredictable shifting, loss of power, and other transmission issues described above, I do not believe this vehicle is safe to operate. My truck is currently at the dealership, and I am being asked to pay for a repair that appears to be directly related to the recall. I am requesting that NHTSA review this situation and determine whether Ford’s recall criteria are too restrictive if vehicles experiencing the same underlying defect are denied repairs solely because they do not register a specific diagnostic trouble code. I am concerned that this issue poses a serious safety risk to myself, other drivers, and affected vehicles should receive the necessary repairs
- Power train
Hello. I recently went in for fords recall regarding 2015-2017 6R80 Transmissions and their limp mode and sudden downshift issues. I got the recall done July 31st (if memory serves) But the fix did not work. I came back in September 3rd to complain and ask them to diagnose and asked if they would…
Hello. I recently went in for fords recall regarding 2015-2017 6R80 Transmissions and their limp mode and sudden downshift issues. I got the recall done July 31st (if memory serves) But the fix did not work. I came back in September 3rd to complain and ask them to diagnose and asked if they would fix it this time under the same recall. After 3 hours of waiting they said that my code “P0722-00” does not qualify for lead frame replacement nor did they attempt another fix. I believe this is entirely unprofessional and borderline dangerous. Not everyone can afford a 1200$ repair, especially not for something that should’ve been fixed under the recall. I’ve heard of other potential reports just like this one and wanted to make our voices known. This took place at the Ford dealership in Eden NC. (Tri city ford) But there is one major thing I’d like to add. The staff was extremely professional and welcoming and explained everything thoroughly, just simply nothing they could do at this level. I do not want anyone to be fired or anything like that. I simply want my truck to be safe to drive again, since they claim it can suddenly downshift and break the wheels lose. It is my only car.
- Power train
Transmission shutters while shifting gears, makes me worry about possibly crashing.
- Power train
SUPPLEMENTAL DEFECT REPORT ATTACHMENT Original NHTSA Complaint ID: [Case#11770807]/[Case #11772091] Vehicle suffered an identical uncommanded rear-wheel lockup and immediate drop to a low gear at highway speeds in October 2025. Kendall Ford replaced a Gateway Module rather than the transmission…
SUPPLEMENTAL DEFECT REPORT ATTACHMENT Original NHTSA Complaint ID: [Case#11770807]/[Case #11772091] Vehicle suffered an identical uncommanded rear-wheel lockup and immediate drop to a low gear at highway speeds in October 2025. Kendall Ford replaced a Gateway Module rather than the transmission molded leadframe. The vehicle is now displaying active codes P0715 and P0717, which Ford Corporate is using to deny coverage under Recall 26S28. Ford is actively excluding P0715/P0717 input sensor codes from the recall, despite the component being physically identical and resulting in the exact same violent highway lockup hazard.
- Power train
The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the vehicle unexpectedly downshifted, and the power shift indicator area began flashing. The contact stated that due to the failure, the rear wheels unexpectedly locked up. The contact received notification of…
The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the vehicle unexpectedly downshifted, and the power shift indicator area began flashing. The contact stated that due to the failure, the rear wheels unexpectedly locked up. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The dealer confirmed that the parts were not yet available and advised the contact to park the vehicle until the remedy became available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 90,000.
- Power train
Months ago, experienced loss of power, deacceleration and a grinding noise as it downshifted by itself. I ran an ODB-II on it and got 4 codes. Had it towed to dealership and was told it was the manifold arm and paid over $4,200 to replace it. Now, it'd happening again- with the same 4 codes and…
Months ago, experienced loss of power, deacceleration and a grinding noise as it downshifted by itself. I ran an ODB-II on it and got 4 codes. Had it towed to dealership and was told it was the manifold arm and paid over $4,200 to replace it. Now, it'd happening again- with the same 4 codes and according to FORD whom I just talked to, states that this is the Powertrain molded lead frame issue. It is a known issue(recall 26S28/26V237) and that is has no remedy. The current value is over $13,000 but it's been sitting at the dealership where I had to have it towed. With no end in sight. What are we supposed to do with a non-operative vehicle? How can ford just say, "Sorry- there's nothing we can do." And the issue have been know for years. Where is the proof they are actively searching for a remedy??
- Power train
My vehicle is experiencing the exact severe safety risk detailed in NHTSA Recall 26V237 (Ford Campaign 26S28) - dropping gears and risking a crash. The dealer technician confirmed the lead frame has physically failed but is denying the remedy due to a technicality over ancillary speed sensor codes embedded in that very part Molded Lead Frame.
- Power train
This complaint is regarding the failure and inadequacy of the safety remedy for Ford Safety Recall 26S28 (NHTSA Campaign Number 24V237000) on my 2017 Ford F-150. My vehicle was brought to an authorized Ford dealership one month ago to satisfy Recall 26S28 due to an intermittent loss of the…
This complaint is regarding the failure and inadequacy of the safety remedy for Ford Safety Recall 26S28 (NHTSA Campaign Number 24V237000) on my 2017 Ford F-150. My vehicle was brought to an authorized Ford dealership one month ago to satisfy Recall 26S28 due to an intermittent loss of the transmission output speed sensor signal (DTC P0722), which causes sudden, unexpected downshifts on the highway. The dealership performed the mandated PCM software update but refused to replace the physically failing molded leadframe hardware. The safety recall remedy has failed. The physical component has degraded further, and the vehicle is once again dropping the transmission speed sensor signal (Code P0722) while in motion, forcing the truck into limp mode on active roadways. Ford Motor Company corporate customer service and their authorized dealer network are actively refusing to replace the physical molded leadframe, (Case Ref: CXH09624298), claiming the recall only mandates a software flash for this specific code. By refusing to replace the physically failing internal transmission hardware, Ford is leaving an unsafe vehicle on the road. The software patch is an inadequate safety remedy that does not prevent the underlying electronic components from failing while driving at highway speeds.
- Electrical system · Engine · Vehicle speed control
On 10/13/2026, driving about 25 mph on a city street, my truck entered failsafe with no prior warning lamps or symptoms. The PCM cut most engine power, leaving no acceleration, and set P1285 (CHT Overtemp Sensed) and P1299 (CHT Overtemp Protection Active). The engine was not overheating; a $40 CHT…
On 10/13/2026, driving about 25 mph on a city street, my truck entered failsafe with no prior warning lamps or symptoms. The PCM cut most engine power, leaving no acceleration, and set P1285 (CHT Overtemp Sensed) and P1299 (CHT Overtemp Protection Active). The engine was not overheating; a $40 CHT sensor fixed it. Evidence: I watched live data on an Autel MaxiCheck MX808S-TS while driving during the events. CHT dropped to implausibly low values for brief moments, then immediately returned to normal values matching coolant temp. Coolant temp stayed normal throughout. Failsafe triggered on these momentary dropouts, never on an actual high reading. The PCM logic is unsafe: 1. A low-reading sensor dropout was reported as an overtemp. The PCM set two overtemp codes and no sensor circuit code. 2. It ignored contradicting data. CHT recovered instantly and matched normal coolant temp, yet the PCM acted on one momentary bad reading. 3. The response was disproportionate. A sensor glitch with normal coolant temp should set a check engine light and circuit code, not remove engine power while driving. 4. It creates a crash risk. Losing acceleration in city traffic, amid chimes and flashing warnings, left me unable to keep pace or maneuver and caused anxiety and distraction. 5. False overtemp codes mislead owners. A typical owner would likely need a tow and a costly cooling system diagnosis over a $40 sensor glitch. Even as a former mechanic, I spent hours chasing a nonexistent cooling problem. Not inspected by a dealer, manufacturer, police or insurance. I diagnosed it with live scan data and confirmed it by replacing the sensor. The original sensor is retained and available for inspection. I ask NHTSA to investigate the CHT failsafe strategy on Ford 2.7L EcoBoost engines: whether the PCM checks CHT plausibility against coolant temp before cutting power, and whether a single-sensor fault should ever remove engine power while driving.
- Power train
The contact owns a 2017 Ford F-150. The contact stated that while accelerating at 70 MPH, the vehicle experienced a sudden loss of motive power followed by transmission gear hunting and hesitation, causing the transmission to improperly downshift. Additionally, the wrench warning light illuminated.…
The contact owns a 2017 Ford F-150. The contact stated that while accelerating at 70 MPH, the vehicle experienced a sudden loss of motive power followed by transmission gear hunting and hesitation, causing the transmission to improperly downshift. Additionally, the wrench warning light illuminated. The contact associated the failure with a recall notification received for NHTSA Campaign Number: 26V237000 (Power Train). The dealer was contacted; however, the parts to complete the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure by phone. The failure mileage was approximately 120,000.
- Power train
My vehicle is experiencing the exact severe safety risk detailed in NHTSA Recall 26V237 (Ford Campaign 26S28) - dropping gears and risking a crash. The dealer technician confirmed the lead frame has physically failed but is denying the remedy due to a technicality over ancillary speed sensor codes embedded in that very part.
- Unknown or other
During light deceleration or light acceleration in the 10 speed gear ranges of 3 to 5, my transmission gives a sudden CLUNK noise and jerk. I have about 85K miles of light in town and highway use. The last date of occurrence is documented in additional details.
- Electrical system · Structure › Body
I am reporting a potential safety defect involving the hood latch sensor or electrical system on my 2017 Ford F-150, currently at 151,895 miles. On three occasions (10/3/26, 10/4/26, and 10/7/26), the "Hood Ajar" warning appeared while driving, accompanied by an audible chime, although the hood…
I am reporting a potential safety defect involving the hood latch sensor or electrical system on my 2017 Ford F-150, currently at 151,895 miles. On three occasions (10/3/26, 10/4/26, and 10/7/26), the "Hood Ajar" warning appeared while driving, accompanied by an audible chime, although the hood appeared securely closed. The message remains displayed until I press OK on the steering wheel. 10/3/26: The warning activated while driving. I safely pulled over, released the hood latch, inspected the hood, and closed it again. The hood had appeared properly secured. 10/4/26: The warning activated while I was descending a steep hill with no shoulder or safe place to stop. Concerned the hood could open and obstruct my windshield, I had to continue driving until reaching the bottom of the hill and finding a turnoff. Upon inspection, the hood was completely closed. 10/7/26: The warning activated again. Because the previous two inspections showed the hood was closed, I dismissed the warning without stopping. This demonstrates how repeated false warnings can cause drivers to disregard a potentially legitimate safety alert. The security alarm also intermittently activates while parked, sounding the horn and flashing the lights without an apparent cause. These malfunctions create safety concerns, including driver distraction, potentially dangerous roadside stops, and the risk that drivers may ignore a legitimate warning about an unsecured hood. My experience descending a steep hill without a safe stopping location demonstrates the hazard. The exact cause is unknown. A defective hood latch sensor, switch, or wiring is suspected. No dealership or mechanic has inspected the vehicle. The components remain installed and are available for inspection. I request that NHTSA investigate whether this is a recurring safety-related defect affecting Ford F-150 vehicles and whether corrective action or a recall is warranted.
- Fuel/propulsion system
Phil long ford motor city Colorado Springs worked on my truck July for injector 6 and other oil gaskets on [XXX] the fuel rail o rings fails on that side and leaks gas from Santa Fe New Mexico to Chalmers ford Rio rancho to seek diagnostic for fuel leak today is October 7 2026 and Phil long ford is…
Phil long ford motor city Colorado Springs worked on my truck July for injector 6 and other oil gaskets on [XXX] the fuel rail o rings fails on that side and leaks gas from Santa Fe New Mexico to Chalmers ford Rio rancho to seek diagnostic for fuel leak today is October 7 2026 and Phil long ford is denying responsibility and pretending not enough information the truck is fixed but not covered by the ford warranty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
Sudden downshifts too 1st gear and 3rd gear from highway speeds. Also goes into limp mode. The codes needed to replace the molded lead frame are present, was at the dealer yesterday and Ford will not let them make the needed repairs under warranty. Ford said I must wait an undetermined amount of…
Sudden downshifts too 1st gear and 3rd gear from highway speeds. Also goes into limp mode. The codes needed to replace the molded lead frame are present, was at the dealer yesterday and Ford will not let them make the needed repairs under warranty. Ford said I must wait an undetermined amount of time for them too try and find a fix for this before anything else can be done. Besides this being the only vehicle I have at the time too drive, it is totally UNSAFE to drive. Ford needs to come up with a fix now or replace the molded lead frame now so repairs will be complete and I will have a safe vehicle to drive. This problem is happening almost everytime I drive. It started on 9/26/26 and continues today.
- Service brakes, hydraulic
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that parts for the recall repair was on back order. The manufacturer was contacted and referred the contact to other dealers for assistance.
- Engine · Power train · Vehicle speed control
My 2017 Ford F150 has been downshifting unexpectedly now for weeks. There have been a few times when I literally lost control of my truck. I am afraid to drive on Highway. I use my truck for work and everything else. The local Ford dealership here Astro Ford in D'Iberville, Ms told me yesterday…
My 2017 Ford F150 has been downshifting unexpectedly now for weeks. There have been a few times when I literally lost control of my truck. I am afraid to drive on Highway. I use my truck for work and everything else. The local Ford dealership here Astro Ford in D'Iberville, Ms told me yesterday they will not repair my truck based on guidance from Ford...they recieved just a few days ago....saying the recall repair is inadequate and another remedy is being worked on. I cannot drive my truck to go to work to make money to pay bills. Based on what I have read they will also refuse to give me a car loaner of some kind for the time being. What XXX am I supposed to do now??????
- Vehicle speed control
It shifts down randomly and throws code P0720.Stays in 6th gear and will not allow normal acceleration could potentially be dangerous. Ford stated this isn't covered under the lead frame replacement recall. The speed sensor is part of that lead frame.
- Engine · Power train · Vehicle speed control
My Transmission will townshift suddenly on the Highway. The error code I get is the (P0720) output-speed-sensor. I have noticed it has been recalled before. It is very scary when I am driving, and I know it has to be hurting my engine and transmission. I got a recall notice and thought it was for…
My Transmission will townshift suddenly on the Highway. The error code I get is the (P0720) output-speed-sensor. I have noticed it has been recalled before. It is very scary when I am driving, and I know it has to be hurting my engine and transmission. I got a recall notice and thought it was for this, but it was for other error codes similar to this. According to my research they all seem to very closely associated. I took it to the dealership, and they said ford won't cover my issue.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unintended Transmission Downshift and Rear Wheel Lock-up
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints…
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motorists, including those not within the subject vehicles. The MY 2015 and MY 2016 F-150 vehicles were equipped with the “6R80” transmission, while the MY 2017 vehicles were equipped with either the “6R80” transmission or the “10R80” transmission. This investigation was limited to MY 2015-2017 Ford F-150 with the “6R80” transmission. ODI identified 329 Vehicle Owners Questionnaires (VOQs) related to this investigation and sixty percent of these consumers were interviewed to confirm the details of their allegations. Consumers reported that their vehicles’ transmission suddenly downshifted to a lower gear, often to 1st or 2nd gear, without driver input or advance warning. Consumers described the downshift events to be regular and repeated occurrences, with some consumers stating that they no longer drive the vehicle due to safety concerns. Forty-three percent of consumers reported experiencing at least one wheel lockup event, during which the rear tires locked, screeched, or skidded during the transmission downshift. ODI also found that 114 of the 329 consumers reported having their vehicle’s molded lead frame or valve body assembly (which comes with a molded lead frame) replaced, 80 of which were confirmed through consumer submitted repair invoices. In its response to ODI’s Information Request, Ford provided an assessment of potential root cause of failure for the subject vehicles and how this failure is different from the failure associated with MY 2011-2014 Ford F-150 vehicles that was addressed by four safety recalls (16V-248, 19V-075, 19V-433, and 24V-444). Ford has identified that the defect in the recalled vehicle population involved lead frame supplier production issues resulting in signal loss from the Output Shaft Speed (OSS) sensor. Ford has identified that the alleged defect in the subject vehicle population involved degradation of electrical connections within the lead frame due to thermal cycling and vibration over extended time in service resulting in signal loss from the Transmission Range Sensor (TRS). Signal loss from the TRS can result in an unintended shift to neutral, unintended upshift, or unintended downshift which are regulated by a gear “shift map” based on the vehicle’s speed at the time of signal loss. According to Ford’s “shift map”, at speeds between 35-64 mph, the maximum allowable downshift would be to 2nd gear (i.e. a 6th to 2nd gear downshift event) which Ford has designated to represent the worst-case scenario for subject vehicles. Ford has also acknowledged that the worst-case scenario may also involve temporary wheel lockup. However, Ford has stated that the failure mechanism in the MY 2011-2014 F-150 vehicles—previously addressed through recalls—primarily involved OSS sensor signal loss that could result in 6th to 1st gear downshift events. This OSS-related failure mode is distinct from the TRS-related signal loss identified in the subject vehicle population. ODI has identified an additional potential safety defect associated with the alleged defect in the subject vehicles. Preliminary testing performed by NHTSA’s Vehicle Research Test Center (VRTC) showed that when the TRS experiences an intermittent signal loss, one possible outcome is a change in vehicle direction. Specifically, if a vehicle is operating in reverse up an incline when the TRS signal loss occurs, then the vehicle may shift into neutral causing the vehicle to change directions and roll forward. ODI is opening this Engineering Analysis (EA) to, among other things, perform component-level testing and vehicle testing, as well as review additional technical information to better understand the alleged defect that has been identified. To review the reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Unintended Transmission Downshift and Rear Wheel Lock-up
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The…
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motorists, including those not within the subject vehicles. The MY 2015 and MY 2016 F-150 vehicles were equipped with the “6R80” transmission, while the MY 2017 vehicles were equipped with either the “6R80” transmission or the “10R80” transmission. This investigation was limited to MY 2015-2017 Ford F-150 with the “6R80” transmission. ODI identified 329 Vehicle Owners Questionnaires (VOQs) related to this investigation and sixty percent of these consumers were interviewed to confirm the details of their allegations. Consumers reported that their vehicles’ transmission suddenly downshifted to a lower gear, often to 1st or 2nd gear, without driver input or advance warning. Consumers described the downshift events to be regular and repeated occurrences, with some consumers stating that they no longer drive the vehicle due to safety concerns. Forty-three percent of consumers reported experiencing at least one wheel lockup event, during which the rear tires locked, screeched, or skidded during the transmission downshift. ODI also found that 114 of the 329 consumers reported having their vehicle’s molded lead frame or valve body assembly (which comes with a molded lead frame) replaced, 80 of which were confirmed through consumer submitted repair invoices. In its response to ODI’s Information Request, Ford provided an assessment of potential root cause of failure for the subject vehicles and how this failure is different from the failure associated with MY 2011-2014 Ford F-150 vehicles that was addressed by four safety recalls (16V-248, 19V-075, 19V-433, and 24V-444). Ford has identified that the defect in the recalled vehicle population involved lead frame supplier production issues resulting in signal loss from the Output Shaft Speed (OSS) sensor. Ford has identified that the alleged defect in the subject vehicle population involved degradation of electrical connections within the lead frame due to thermal cycling and vibration over extended time in service resulting in signal loss from the Transmission Range Sensor (TRS). Signal loss from the TRS can result in an unintended shift to neutral, unintended upshift, or unintended downshift which are regulated by a gear “shift map” based on the vehicle’s speed at the time of signal loss. According to Ford’s “shift map”, at speeds between 35-64 mph, the maximum allowable downshift would be to 2nd gear (i.e. a 6th to 2nd gear downshift event) which Ford has designated to represent the worst-case scenario for subject vehicles. Ford has also acknowledged that the worst-case scenario may also involve temporary wheel lockup. However, Ford has stated that the failure mechanism in the MY 2011-2014 F-150 vehicles—previously addressed through recalls—primarily involved OSS sensor signal loss that could result in 6th to 1st gear downshift events. This OSS-related failure mode is distinct from the TRS-related signal loss identified in the subject vehicle population. ODI has identified an additional potential safety defect associated with the alleged defect in the subject vehicles. Preliminary testing performed by NHTSA’s Vehicle Research Test Center (VRTC) showed that when the TRS experiences an intermittent signal loss, one possible outcome is a change in vehicle direction. Specifically, if a vehicle is operating in reverse up an incline when the TRS signal loss occurs, then the vehicle may shift into neutral causing the vehicle to change directions and roll forward. Based on NHTSA’s analysis of consumer data, information provided by Ford, and preliminary testing conducted by NHTSA’s VRTC, this Preliminary Evaluation is being upgraded to an Engineering Analysis (EA26001). During this Engineering Analysis, the agency plans to, among other things, perform component-level testing and vehicle testing, as well as review additional technical information to better understand the alleged defect that has been identified from this Preliminary Evaluation. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Seatbelt Pretensioner Fire
On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor…
On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor Company recalled (FSA 18S27 - NHTSA #18V568) the affected population. Ford's investigation found that some front seat belt pretensioners may generate sparks during deployment in excess of Ford's specification. Sparks in the pretensioner exhaust gases inside the lower portion of the B-pillar may subsequently ignite combustible components contained in the B-pillar, such as insulation or carpet, and may cause a subsequent vehicle fire. ODI also requested relevant information from other manufacturers to assess the potential scope of post-crash pretensioner fires. Ford will notify owners and require dealers to remove B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall notification began September 28, 2018.Owners may contact Ford customer service at 1-866-436-7332.The VOQs associated with the closing of this investigation are: 11143035, 11130056, 11129828, 11128761, 11127993, 11127880, 11124717, 11123419, 11119651, 11119626, 11114065, 11113160, 11111822, 11097937, 11078447, 11014688
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010950Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11006476Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level
- 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10252674This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10252672This article supersedes TSB 23-2330 to update the Parts List. Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251469This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10251454This article supersedes TSB 23-2083 to update the Service Procedure and the Part List. Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10245418Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 10244827Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning to not apply the brake pedal or master cylinder damage may occur.
- 10243652Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- 10243648Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
- 10243609Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10241627In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
- 10241447This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10240719Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
- 10237786TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
- 10236683This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the keep alive memory in the PCM/TCM or the transmission main control valve body. To correct the condition, follow the Service Procedure to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
- 10236680Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10236037Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. Some vehicles may also exhibit an intermittent condition with no auto restart during auto-start-stop operation with or without diagnostic trouble code (DTC) P164C present in the powertrain control module (PCM). This may be due to a worn variable camshaft timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10234596Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
- 10234593Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
- 10233745Some 2021 F-150 vehicles built on or before 01-Feb-2021, 2017-2020 F-150 vehicles equipped with a 3.5L EcoBoost engine, 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost or 5.0L engine, 2019-2020 F-150 vehicles equipped with a 3.0L diesel engine may exhibit a high pitched squeal or whistle type noise from the engine compartment after the engine is shut off. This condition may be due to the air conditioning (A/C) low side system pressure exceeding the high side pressure resulting in equalization of A/C system pressures through the A/C compressor. An updated A/C compressor has been released to resolve this concern. For claiming, use causal part 19703 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
- 10233695Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.
- 10233594Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10232485Some vehicles equipped with a 2.7L, 3.0L,3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
- 10230798Some 2015-2020 F-150 vehicles equipped with a 2.7L, 3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
- 10228881Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10228880Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10226948Certain 2015-2020 Model Year F-150 Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Parts ordering information and full repair instructions are now available to support completion of this customer satisfaction program.
- 10226756Some 2015-2022 F-150 and 2017-2022 F-Super Duty vehicles may experience issues with the tailgate center step moulding. If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now available separately. It is no longer necessary to replace the entire rear step assembly (402A48).
Every Ford F-150 model year
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