2016 Ford F-150
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Ford F-150. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2016 Ford F-150. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150 vehicles. A loss of signal between the transmission range sensor and the powertrain control module can cause the transmission to unexpectedly downshift into second gear.
Risk and remedy
Risk
Unexpectedly downshifting into second gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S28. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 15, 2026.
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Risk and remedy
Risk
A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy
Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. An interim owner notification letter notifying customers of the safety defect were mailed on April 29, 2022. Owner notification letters were mailed April 29, 2022. This recall is an expansion of NHTSA recall number 20V-332. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S11.
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Risk and remedy
Risk
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Remedy
DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. Owner letters were mailed May 5, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Risk and remedy
Risk
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Ford Motor Company (Ford) is recalling certain 2015-2016 F-150 pick-up trucks equipped with 3.5L GTDI engines and block immersion heaters that were potentially relocated from their originally installed location. The incorrect location could put the heater too close to hot engine components, possibly resulting in a damaged cable.
Risk and remedy
Risk
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect the block heater's location and its cable, replacing components as necessary, free of charge. If the replacement parts are not available, dealers will disable the existing block heater cable from being used until parts become available. The recall began April 9, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S08.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Risk and remedy
Risk
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Risk and remedy
Risk
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Risk and remedy
Risk
A vehicle fire could result if materials ignite inside the vehicle.
Remedy
Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Risk and remedy
Risk
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be…
Risk and remedy
Risk
A door that opens while driving can increase the risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat…
Risk and remedy
Risk
If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the…
Risk and remedy
Risk
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Risk and remedy
Risk
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Ford Motor Company (Ford) is recalling certain model year 2016 F-150 trucks manufactured April 27, 2015, to November 22, 2015, and equipped with Multi-Contour Seats (MCS). The front passenger seat Occupant Classification System (OCS) that calibrates the air bag deployment level may incorrectly classify an adult as a child when the seat massage feature is…
Risk and remedy
Risk
If an adult is incorrectly classified as a child, the passenger frontal air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will update the Occupant Classification System Module (OCSM) with new software, free of charge. The recall began on March 11, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S05.
Owner complaints
2,093 complaints58 involved a crash25 involved a fire51 injuries
What owners report most
Latest complaints
- Power train
I am filing this complaint regarding a serious transmission safety issue with my son's 2016 Ford F-150, which is subject to Ford Safety Recall 26S28 / NHTSA Recall 26V237 and is also within the scope of NHTSA Engineering Analysis EA26001 concerning unintended transmission downshifts. The truck was…
I am filing this complaint regarding a serious transmission safety issue with my son's 2016 Ford F-150, which is subject to Ford Safety Recall 26S28 / NHTSA Recall 26V237 and is also within the scope of NHTSA Engineering Analysis EA26001 concerning unintended transmission downshifts. The truck was operating normally before the recall repair. Ford notified us that the vehicle was affected by the transmission recall and instructed us to take it to a Ford dealer. The recall remedy involved reprogramming the powertrain control module with updated software intended to address the transmission-range-sensor problem and prevent unintended downshifts. We took the truck to a Ford dealer and had the recall software update performed. Immediately following the software update, the truck developed severe and abnormal transmission behavior and became essentially undrivable. Among the problems experienced were the truck attempting to start in an incorrect gear, including fifth gear, and extremely abnormal shifting while driving, including an apparent shift from sixth gear directly to first gear – ironically the same type of dangerous and unpredictable transmission behavior that the recall was intended to prevent. ***These problems did not exist before Ford performed the "recall repair."*** The Ford dealer subsequently diagnosed the transmission molded leadframe as needing replacement. Ford has refused to authorize the leadframe replacement under its applicable program/recall coverage because the specific diagnostic trouble codes Ford requires are not currently present. They would likely become present if we were able to safely drive the vehicle, but unfortunately that is not possible at this point.
- Electrical system
Back windshield spontaneous combustion Overheating back shield
- Unknown or other
I am filing this complaint on behalf of myself in regards to Fords customer service team. I submitted the paperwork to receive a refund for this repair on August the 5th and they denied it on October the 23. I have since obtained the missing documentation they requested and no one at the Ford…
I am filing this complaint on behalf of myself in regards to Fords customer service team. I submitted the paperwork to receive a refund for this repair on August the 5th and they denied it on October the 23. I have since obtained the missing documentation they requested and no one at the Ford customer service dept will let me speak to a supervisor regarding this issue or give me any further update on how to appeal or the appeal timeline other than to remail the documents. This is ridiculous and I have now went over 80 days without reimbursement for a documented issue.
- Power train
The contact owns a 2016 Ford F-150. The contact stated that while driving, the transmission unexpectedly downshifted, the rear wheels locked up, and the vehicle decelerated. The wrench icon was displayed, and the check engine warning light was illuminated. The contact stated that there was an…
The contact owns a 2016 Ford F-150. The contact stated that while driving, the transmission unexpectedly downshifted, the rear wheels locked up, and the vehicle decelerated. The wrench icon was displayed, and the check engine warning light was illuminated. The contact stated that there was an abnormal grinding sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 116,500.
- Electrical system · Engine · Power train
My 2016 Ford F-150 5.0L V8 has experienced repeated failures involving the transmission gear-position system and inability to start. During the most recent incident, I was stopped at a traffic light when a wrench warning illuminated on the dashboard and all transmission gear-position indicators…
My 2016 Ford F-150 5.0L V8 has experienced repeated failures involving the transmission gear-position system and inability to start. During the most recent incident, I was stopped at a traffic light when a wrench warning illuminated on the dashboard and all transmission gear-position indicators disappeared. The vehicle remained operational but exhibited significantly reduced performance when accelerating. Concerned about the malfunction, I turned off the ignition to attempt a restart. The vehicle would not restart, leaving me stranded. This failure created a serious safety concern because the vehicle could have become disabled in active traffic. Previously, the vehicle experienced a similar no-start condition. An independent repair facility replaced the starter, negative battery cable, and shift lever. Although the vehicle initially operated normally, the problem returned. The repair facility subsequently reproduced the failure and retrieved diagnostic trouble codes consistent with Ford's transmission-related safety recall. The underlying defect remains unresolved. The vehicle is currently undrivable and located at an authorized Ford dealership, where it is available for inspection. Ford customer service informed me that the recall remedy has been paused because the existing fix is ineffective. The dealership cannot perform its own diagnostic evaluation until December. Despite the vehicle being undrivable due to a suspected recall-related defect, both Ford corporate customer service and the dealership have declined to provide a loaner vehicle, rental assistance, or an expedited diagnostic evaluation. I am concerned about the risk of unexpected transmission behavior, loss of power, and vehicle immobilization in traffic. I am requesting that NHTSA investigate this safety defect and the lack of an available effective recall remedy.
- Power train
The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While starting the vehicle, the transmission started out at 5th gear with the engine revving…
The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While starting the vehicle, the transmission started out at 5th gear with the engine revving, and while driving at various speeds, the transmission slammed into gear before accelerating. The vehicle then went into LIMP Mode with the transmission and check engine warning lights illuminated. The vehicle was taken to the dealer, who determined that the lead frame and PCM were normal, but the transmission might need to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 163,000.
- Engine · Power train
My truck was driving fine since I bought it 9 years ago. Ford sent me a letter saying to come in for a recall (Recall 26S28). I went to my local Ford dealership for the recall work, and after that my truck started driving very poorly. The transmission would shudder, and studder at all RPMs…
My truck was driving fine since I bought it 9 years ago. Ford sent me a letter saying to come in for a recall (Recall 26S28). I went to my local Ford dealership for the recall work, and after that my truck started driving very poorly. The transmission would shudder, and studder at all RPMs (unsafe at highway speeds). I called the dealership and was given the run around. I was told by the dealership that the 'transmission learning' was reset and that it was fine now. Their fix didn't do anything and the truck still had transmission problems. I then found out that the recall that was performed on my truck was 'paused' due to it causing 'issues'. Ford refuses to tell me why the recall was paused, and insists that the recall did not break my truck (even though it was obviously paused for a reason). After driving it for a few months and it getting worser and worse, I called another branch of the dealership. They told me that my transmission was basically broken now, and that it would be $9000 to replace it. The truck has 72000 miles on it. The truck ran perfectly fine for almost a decade and now the transmission fails after the transmission recall work was done. I read of other F150 owners who had the recall done, and their trucks spontaneously missed a shift on the highway which is very unsafe. The Ford dealership told me to call the Ford help line, which is basically a black hole with a rep reading from a script. Ford has made my truck unsafe, nearly undrivable and unsellable, and refuses to take any action or responsibility.
- Electrical system · Power train · Vehicle speed control
Ford finally sent me a recall notice just this year in May. I have called multiple dealers and Bomaritto ford in [XXX] told me 2 and a half years ago to bring my truck in and they'll replace the Lead frame free of charge however any dealerships I contacted in [XXX] denied any such recall. When I…
Ford finally sent me a recall notice just this year in May. I have called multiple dealers and Bomaritto ford in [XXX] told me 2 and a half years ago to bring my truck in and they'll replace the Lead frame free of charge however any dealerships I contacted in [XXX] denied any such recall. When I received the recall letter from ford it stated the transmission lead frame would be covered for 10 years or 150,000 miles. The truck was already 10 years old when I finally received a notice from ford. I ended up rebuilding the whole transmission myself and it cost me over $1500.00 in parts, not to mention I was without a vehicle for approx 2 months waiting on all the back ordered parts. The lead frame I installed was not a ford oem part. The service team in [XXX] told me either way, fird has to replace it with oem parts. I took it to crown ford in [XXX] and they refused to replace the Lead frame which had a check engine code as well. They claimed it was a software update was the problem. I believe that they deleted it from the tcm and ecu. Ford has done everything they possibly could to cover this up and they got the extended warranty to pay for the damaged rear differential which they used the old axle housing that was bent from the lock up and I have spent thousands of dollars in parts and alignments and the vehicle will not stay in alignment because of the damaged rear axle housing. The transfer case was never repaired or replaced also. They treated me completely horrible and lied about my vehicle ever having any recall for the transmission. They installed the 5 degree pinion angle shims to compensate for the rear axle shafts being twisted from the rear end locked up. Ford is not allowed to install them because it is a liability issue for them. They claimed that they were already on my vehicle which is a complete lie. I wouldn't even know where to get them since I can't even locate any online or at any auto part stores... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train · Suspension · Unknown or other
I purchased my truck in XXX. Shortly afterwards as I was driving at approx 45 mph, the rear end just locked up and felt like something had snapped inside the transmission or transfer case. I had an extended warranty which Ford took full advantage of claiming that the rear end had locked up due to…
I purchased my truck in XXX. Shortly afterwards as I was driving at approx 45 mph, the rear end just locked up and felt like something had snapped inside the transmission or transfer case. I had an extended warranty which Ford took full advantage of claiming that the rear end had locked up due to a bad 4 wheel drive switch and I knew I was being lied to. They got the extended warranty to pay for they're transmission leadframe recall that they didn't fix. They also added 4 degree pinion angle shims under my leaf springs and claimed that I put them on my truck and I did not, they did. They also lied to me and said they hadn't removed my transmission yet I could see fresh tool marks on every bolt on my transmission. They installed a thermal bypass valve in my transmission, I believe so that they could claim that I had installed aftermarket parts therefore ford isn't liable. Not long after Corning ford rebuilt my rear differential that had been destroyed due to the rear end lock up, I got a check engine light for turbine speed sensor fault. Corning ford denied any recall however bomarito ford in [XXX] confirmed that there was a recall for the lead frame that was issued 1 year after the truck was manufactured. Which is false because I bought the truck from a Chevrolet dealer in [XXX] and we went over all recalls and carfax online together and they printed everything. NO RECALL FOR LEAD FRAME OR TRANSMISSION. Corning ford employees were rude and had horrible attitudes towards me from the first visit. They claim to have fixed my vehicle but the rear axle housing is bent and I removed the rear drive shaft and placed it in 4 wheel drive and the vehicle wouldn't move indicating that the transfer case was damaged and they confirmed it should drive without the rear drive shaft but claimed there was nothing wrong with the truck. I had to spend my own money to replace the lead frame and I took it for the recall finally after it's 10 years old and t INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
- Air bags · Power train · Service brakes
Driving on highway lost power to gas pedal truck dash flashed and turned off. Bunch of lights and a gear turned on. I drove to dealership immediately and left the truck there. Was later told I have a 4 serious safety hazard recalls and one that is paused and because of this can’t be fixed and leaves the truck unusable. Leaving me without a vehicle and risk of job loss for the last 3 weeks going on 4 now
- Power train
While driving in normal conditions at approximately 40 mph the transmission shifted to 2nd gear and the PRND began flashing erratically. Afterward the transmission stayed in 5th gear until I was able to park. This caused a great deal of fear and physical pain from the sudden jolt.
- Power train
The contact owns a 2016 Ford F-150. The contact stated that while driving 30 MPH, the transmission unexpectedly downshifted and the power train warning light illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the…
The contact owns a 2016 Ford F-150. The contact stated that while driving 30 MPH, the transmission unexpectedly downshifted and the power train warning light illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the vehicle started. In addition, the power train warning light was no longer illuminated. The dealer was contacted and made aware of the failure. The contact was informed that parts were unavailable for the repair. The contact stated that the vehicle was unsafe. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 124,800.
- Electrical system
The truck continuously went into limp mode upon acceleration. Numerous warning lights wrench, I have a 2016 2.7 with 159k miles that is stalling, loosing all power, stuttering and showing these codes on heavy acceleration. When I turn off the ignition and restart all codes go away.
- Power train
Truck occasionally downshifts at high steady speed ~70mph, with a wrench. About 4weeks ongoing, now daily and check engine light is on. Codes are P0720 and P0722. Despite well documented issue, and lead frame assembly recall, Ford refuses to repair. 124k miles.
- Power train · Vehicle speed control
Had the recall done at a dealer and now the the software update didn't solve the problem it is now having the wrench and is downshifting periodically with no notice
- Power train
Erratic shifting, sudden down shifts while at highway speed, and transmission suddenly stuck in 3 or 5th gear, ford currently has customer satisfaction program 26n04 covering certain 2015-2017 ford f150 trucks but specifies only certain codes to flag the need to fix the problem by changing the…
Erratic shifting, sudden down shifts while at highway speed, and transmission suddenly stuck in 3 or 5th gear, ford currently has customer satisfaction program 26n04 covering certain 2015-2017 ford f150 trucks but specifies only certain codes to flag the need to fix the problem by changing the molded lead frame which is the defective part. Unfortunately my truck is not tripping those codes but it is showing codes p0715,p0717,p0720 that all call for the molded lead frame to be changed. The problem is codes, p0720,0722, where covered in previous recall 24S37, for f150 tucks made in 2014 with the exact same transmission and molded lead frame. So my problem is why in the previous recall where these codes acceptable and all of the sudden now there not
- Power train
2016 F150 with 6R80 transmission problem it had got worse after Ford 26S28/NHTSA 26V237 was done at Ford Dealership just days before Recall we put on hold and Ford then was recommended it not to be done.Safety risk is transmission down shifts hard and sometimes delays in shift commands.After recall…
2016 F150 with 6R80 transmission problem it had got worse after Ford 26S28/NHTSA 26V237 was done at Ford Dealership just days before Recall we put on hold and Ford then was recommended it not to be done.Safety risk is transmission down shifts hard and sometimes delays in shift commands.After recall done on 9/23/2026 it also derates,goes to limp mode in intersections and freeway.Check engine and wrench lights comes on.It’s been at dealership since 10/08/2026 because it is unsafe to drive in my opinion.Dealership has driven it and verbally told me over the phone,they drove it and my details and complaints are there.The dealership is telling me they have to get a specific code to replace components under the Customer Satisfaction Program 26N04, which their saying is not there.Even though all the symptoms and problems and unsafe drivability is there even after Recall 26S28 was done and was even put on hold because in my opinion made it a lot worse.Check engine light on because of transmission problems and wrench light on because of transmission problem.I have a letter stating if after Recall was done and problems still exists to contact Dealership and Ford RAC Center,which I did.The letter says replace part because of codes if present, but also says if vehicle exhibits conditions dealers are to replace the transmission molded Leadframe after Safety Recall 26S28 has been completed, but dealership says it can’t do, even after the day I drove home after having Recall 26S28 all exhibits for Leadframe got worse.
- Unknown or other
My Ford F150 is part of the recall 26S28 for the PCM transmission reprogramming and the transmission lead frame recall . There is now a current pause on the recall according to my Ford dealership. My truck was scheduled for replacement and now it’s been cancelled. My truck is experiencing surges…
My Ford F150 is part of the recall 26S28 for the PCM transmission reprogramming and the transmission lead frame recall . There is now a current pause on the recall according to my Ford dealership. My truck was scheduled for replacement and now it’s been cancelled. My truck is experiencing surges like I’m being hit from behind and also gear shifts changing. I am now afraid of loosing control of my vehicle. I don’t know what to do next
- Power train
Our 2016 F-150 experienced a dangerous transmission sensor failure (Ford Service read code P0722). Ford's 26S28 safety update was performed prior to this, but the physical lead frame has now failed. Ford Corporate (Case #CXH-09620415) is refusing to replace the defective safety component under…
Our 2016 F-150 experienced a dangerous transmission sensor failure (Ford Service read code P0722). Ford's 26S28 safety update was performed prior to this, but the physical lead frame has now failed. Ford Corporate (Case #CXH-09620415) is refusing to replace the defective safety component under companion program 26N04 because the vehicle threw code P0722 instead of the four codes arbitrarily listed on their bulletin, leaving a known mechanical defect active on the road. In this case we pulled out from a driveway onto a road and the truck stayed stuck in 1st gear or was in limp mode and the check engine (wrench icon) lit. Had this been a busy intersection we could have been hit by another vehicle. With this part failing, which is known to cause other similar problems, the truck can shift erratically or get stuck in one gear or downshift or suddenly go into limp mode from any speed. Any problems associated with the defective lead frame should be fixed not just those that throw certain codes.
- Power train
The contact owns a 2016 Ford F-150. The contact stated that while driving at 40 MPH, the vehicle unexpectedly downshifted from sixth gear into third, second, or first gear. The yellow wrench warning light illuminated. The failure was recurrent. The contact associated the failure with NHTSA Campaign…
The contact owns a 2016 Ford F-150. The contact stated that while driving at 40 MPH, the vehicle unexpectedly downshifted from sixth gear into third, second, or first gear. The yellow wrench warning light illuminated. The failure was recurrent. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the VIN was not included in the recall. The vehicle was taken to the dealer, where a software update was performed, but the failure persisted. The failure mileage was approximately 106,000.
- Power train
I responded to recall 26V237 by bringing my F150 into our local Ford dealership, Lenoir City Ford, in Lenoir City, Tennessee, on [XXX]. At the time the truck was dropped off for the recall fix, it was running and operating normally, without any issues. I picked up my truck on [XXX] after the…
I responded to recall 26V237 by bringing my F150 into our local Ford dealership, Lenoir City Ford, in Lenoir City, Tennessee, on [XXX]. At the time the truck was dropped off for the recall fix, it was running and operating normally, without any issues. I picked up my truck on [XXX] after the dealership applied the reprogramming fix. As soon as I pulled out of their parking lot onto the main road, the truck started acting up: erratic shifting, delayed shifting, spontaneous downshifting, lack of response from acceleration, and loud rattling noises. I immediately returned to the dealership and had the service technician ride in the vehicle with me. She asked me to turn around immediately and had the service manager ride in the vehicle. He also immediately told me to turn around and return to their parking lot, saying the vehicle was unsafe to drive. The only way to got the vehicle back to the parking lot was to use the manual shift mode and shift with the paddles. As of the date of this filing, the truck remains in the possession of Lenoir City Ford and is undriveable. The Ford dealership has completed all troubleshooting requirements with Ford Motor Company. It has been determined that the transmission needs to be replaced. Ford Motor Company is refusing to make the necessary repairs to the vehicle that their software fix created. The dealership continues to try to resolve this through their channels, and I keep reaching out to Ford Motor Company to resolve it. I have a case file started with Ford, [XXX]. Since this started, Ford Motor Company issued an internal memo to all dealerships instructing them to stop performing the recall software fix, which is under investigation. See attached. The vehicle is still in Lenoir City Ford's possession. On October 14th, the dealership will have been in possession of it for one month. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
1.The component that is failing & causing a safety hazard is the vehicle transmission. 2.The transmission shifts violently at highway speeds & causes partial loss of control by the driver & potential additional damage to the powertrain; dashboard wrench light (powertrain warning light) goes on when…
1.The component that is failing & causing a safety hazard is the vehicle transmission. 2.The transmission shifts violently at highway speeds & causes partial loss of control by the driver & potential additional damage to the powertrain; dashboard wrench light (powertrain warning light) goes on when this happens. 3.The problem has been confirmed by Ford Motor Vehicle Customer Satisfaction Program 26N04 (safety recall notice) the vehicle owner received in a written letter from Ford in July 2026. 4. The Ford Dealership at Liccardi Ford, 1615 Route 22 West, Watchung, NJ 07066 908-561-7500, arranged for a mobile repair on 07-21-26 (Recall Repair 26S28). The repair was made but the condition was not corrected. 5. The vehicle was brought into Liccardi Ford dealership on 09-13-26 for further service to correct the powertrain fault consistent with the Safety Recall Notice (customer Satisfaction Program 26N04). 6. The Dealership did nothing to correct the problem and in part, stated on their work order, "PERFORMED DIAGNOSIS RETRIEVED CODE PO219 ENGINE OVERSPEED CONDITION, PO61A INTERNAL CONTROL MODULE TORQUE PERFORMANCE, PO722 OUTPUT SHAFT SPEED SENSOR - NO SIGNAL - NOT RELATED TO 26N04 - NEEDS FURTHER DIAGNOSIS. 7. The vehicle owner was told by the Ford Dealership that they would not correct the safety recall problem (evident by the powertrain failing in a manner consistent with the recall notice and the powertrain warning light) without further diagnosis at a cost to the vehicle owner of about $220/hour for diagnosis plus any costs for service work. 8. This failure by Liccardi Ford to correct the hazardous powertrain safety problem consistent with Customer Satisfaction Program 26N04 regardless of what codes were found (or not found) without invoicing the vehicle owner is an unconscionable bait-and switch dereliction of Ford Motor 9. I humbly ask the NHTSA to require Ford to make the repair without cost to the vehicle owner, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
- Power train
The vehicle is covered by Safety Recall 26S28 (NHTSA 26V237) for a transmission range sensor signal fault causing unintended downshift. Before the recall, the truck was slipping, shifting improperly, and downshifting unexpectedly. Dealer (Wayne Akers Ford, Lake Worth, FL) solicited the recall by…
The vehicle is covered by Safety Recall 26S28 (NHTSA 26V237) for a transmission range sensor signal fault causing unintended downshift. Before the recall, the truck was slipping, shifting improperly, and downshifting unexpectedly. Dealer (Wayne Akers Ford, Lake Worth, FL) solicited the recall by text on [XXX] and performed the PCM reprogramming on [XXX] (RO [XXX]) at 201,991 miles. The repair order shows no DTC scan before or after the reflash, no road test, and identical mileage in and out. The same symptoms returned the day of pickup. Owner returned promptly and was told the dealer was too busy to accept the truck. The condition worsened to a sudden unintended downshift and deceleration while driving in traffic, after which the owner parked the truck for safety. Owner reported the worsening condition by text on or before [XXX] and brought the truck in on [XXX] where he was told a diagnostic fee would be required to look at the recall condition. The dealer now says the codes are “similar but different” from the recall codes, that the condition is outside coverage, and quotes about $6,500, with no written diagnosis, code list, estimate, written denial, or SSSC submission under Program 26N04. No crash, fire, or injury. Vehicle remains unrepaired at the dealer. The owner reports this because the 26V237 remedy performed did not correct the unintended downshift condition, and the dealer’s process may have cleared the codes that would have qualified the truck for no-cost leadframe replacement. Representative contact: [XXX], [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
My 2016 Ford F-150 experienced an unexpected downshift into second gear at approximately 45 mph. I also experienced warning lights and an occasion when the truck would not move in Drive until I shifted again. The dealership documented P0705 and P0706 before performing a PCM software update. I…
My 2016 Ford F-150 experienced an unexpected downshift into second gear at approximately 45 mph. I also experienced warning lights and an occasion when the truck would not move in Drive until I shifted again. The dealership documented P0705 and P0706 before performing a PCM software update. I retained the repair order showing those codes. After the update, the truck registered P0720. The dealership diagnosed an output speed sensor circuit fault and recommended replacing the molded leadframe for approximately $2,000. I was told replacement would not be covered unless specified transmission range sensor codes returned after the update. I am concerned that a physical defect remains in the leadframe assembly despite the software update. I request review of the safety issue, the effectiveness of the recall remedy, and Ford’s handling of my documented diagnostic history. I cannot establish whether the original range sensor faults and subsequent speed sensor fault share the same cause.
- Power train
Ford sent me a recall letter stating there was a remedy for my truck. I took the truck to a ford service center and was informed that the remedy they had in place to fix the recall does not resolve the problem. They also informed me that they have no idea when the new remedy will be out to fix my…
Ford sent me a recall letter stating there was a remedy for my truck. I took the truck to a ford service center and was informed that the remedy they had in place to fix the recall does not resolve the problem. They also informed me that they have no idea when the new remedy will be out to fix my truck. Seeing that there is no remedy or any timeline of when I’m getting my truck back I called ford customer support to ask for a loan vehicle. They told me they was unable to give me one. Seeing that it is a transmission problem and even having in the letter it increases the risk of an accident. I feel unsafe to drive the truck in my 60 mile commute to work or in general
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unintended Transmission Downshift and Rear Wheel Lock-up
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints…
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motorists, including those not within the subject vehicles. The MY 2015 and MY 2016 F-150 vehicles were equipped with the “6R80” transmission, while the MY 2017 vehicles were equipped with either the “6R80” transmission or the “10R80” transmission. This investigation was limited to MY 2015-2017 Ford F-150 with the “6R80” transmission. ODI identified 329 Vehicle Owners Questionnaires (VOQs) related to this investigation and sixty percent of these consumers were interviewed to confirm the details of their allegations. Consumers reported that their vehicles’ transmission suddenly downshifted to a lower gear, often to 1st or 2nd gear, without driver input or advance warning. Consumers described the downshift events to be regular and repeated occurrences, with some consumers stating that they no longer drive the vehicle due to safety concerns. Forty-three percent of consumers reported experiencing at least one wheel lockup event, during which the rear tires locked, screeched, or skidded during the transmission downshift. ODI also found that 114 of the 329 consumers reported having their vehicle’s molded lead frame or valve body assembly (which comes with a molded lead frame) replaced, 80 of which were confirmed through consumer submitted repair invoices. In its response to ODI’s Information Request, Ford provided an assessment of potential root cause of failure for the subject vehicles and how this failure is different from the failure associated with MY 2011-2014 Ford F-150 vehicles that was addressed by four safety recalls (16V-248, 19V-075, 19V-433, and 24V-444). Ford has identified that the defect in the recalled vehicle population involved lead frame supplier production issues resulting in signal loss from the Output Shaft Speed (OSS) sensor. Ford has identified that the alleged defect in the subject vehicle population involved degradation of electrical connections within the lead frame due to thermal cycling and vibration over extended time in service resulting in signal loss from the Transmission Range Sensor (TRS). Signal loss from the TRS can result in an unintended shift to neutral, unintended upshift, or unintended downshift which are regulated by a gear “shift map” based on the vehicle’s speed at the time of signal loss. According to Ford’s “shift map”, at speeds between 35-64 mph, the maximum allowable downshift would be to 2nd gear (i.e. a 6th to 2nd gear downshift event) which Ford has designated to represent the worst-case scenario for subject vehicles. Ford has also acknowledged that the worst-case scenario may also involve temporary wheel lockup. However, Ford has stated that the failure mechanism in the MY 2011-2014 F-150 vehicles—previously addressed through recalls—primarily involved OSS sensor signal loss that could result in 6th to 1st gear downshift events. This OSS-related failure mode is distinct from the TRS-related signal loss identified in the subject vehicle population. ODI has identified an additional potential safety defect associated with the alleged defect in the subject vehicles. Preliminary testing performed by NHTSA’s Vehicle Research Test Center (VRTC) showed that when the TRS experiences an intermittent signal loss, one possible outcome is a change in vehicle direction. Specifically, if a vehicle is operating in reverse up an incline when the TRS signal loss occurs, then the vehicle may shift into neutral causing the vehicle to change directions and roll forward. ODI is opening this Engineering Analysis (EA) to, among other things, perform component-level testing and vehicle testing, as well as review additional technical information to better understand the alleged defect that has been identified. To review the reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Unintended Transmission Downshift and Rear Wheel Lock-up
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The…
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motorists, including those not within the subject vehicles. The MY 2015 and MY 2016 F-150 vehicles were equipped with the “6R80” transmission, while the MY 2017 vehicles were equipped with either the “6R80” transmission or the “10R80” transmission. This investigation was limited to MY 2015-2017 Ford F-150 with the “6R80” transmission. ODI identified 329 Vehicle Owners Questionnaires (VOQs) related to this investigation and sixty percent of these consumers were interviewed to confirm the details of their allegations. Consumers reported that their vehicles’ transmission suddenly downshifted to a lower gear, often to 1st or 2nd gear, without driver input or advance warning. Consumers described the downshift events to be regular and repeated occurrences, with some consumers stating that they no longer drive the vehicle due to safety concerns. Forty-three percent of consumers reported experiencing at least one wheel lockup event, during which the rear tires locked, screeched, or skidded during the transmission downshift. ODI also found that 114 of the 329 consumers reported having their vehicle’s molded lead frame or valve body assembly (which comes with a molded lead frame) replaced, 80 of which were confirmed through consumer submitted repair invoices. In its response to ODI’s Information Request, Ford provided an assessment of potential root cause of failure for the subject vehicles and how this failure is different from the failure associated with MY 2011-2014 Ford F-150 vehicles that was addressed by four safety recalls (16V-248, 19V-075, 19V-433, and 24V-444). Ford has identified that the defect in the recalled vehicle population involved lead frame supplier production issues resulting in signal loss from the Output Shaft Speed (OSS) sensor. Ford has identified that the alleged defect in the subject vehicle population involved degradation of electrical connections within the lead frame due to thermal cycling and vibration over extended time in service resulting in signal loss from the Transmission Range Sensor (TRS). Signal loss from the TRS can result in an unintended shift to neutral, unintended upshift, or unintended downshift which are regulated by a gear “shift map” based on the vehicle’s speed at the time of signal loss. According to Ford’s “shift map”, at speeds between 35-64 mph, the maximum allowable downshift would be to 2nd gear (i.e. a 6th to 2nd gear downshift event) which Ford has designated to represent the worst-case scenario for subject vehicles. Ford has also acknowledged that the worst-case scenario may also involve temporary wheel lockup. However, Ford has stated that the failure mechanism in the MY 2011-2014 F-150 vehicles—previously addressed through recalls—primarily involved OSS sensor signal loss that could result in 6th to 1st gear downshift events. This OSS-related failure mode is distinct from the TRS-related signal loss identified in the subject vehicle population. ODI has identified an additional potential safety defect associated with the alleged defect in the subject vehicles. Preliminary testing performed by NHTSA’s Vehicle Research Test Center (VRTC) showed that when the TRS experiences an intermittent signal loss, one possible outcome is a change in vehicle direction. Specifically, if a vehicle is operating in reverse up an incline when the TRS signal loss occurs, then the vehicle may shift into neutral causing the vehicle to change directions and roll forward. Based on NHTSA’s analysis of consumer data, information provided by Ford, and preliminary testing conducted by NHTSA’s VRTC, this Preliminary Evaluation is being upgraded to an Engineering Analysis (EA26001). During this Engineering Analysis, the agency plans to, among other things, perform component-level testing and vehicle testing, as well as review additional technical information to better understand the alleged defect that has been identified from this Preliminary Evaluation. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Seatbelt Pretensioner Fire
On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor…
On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor Company recalled (FSA 18S27 - NHTSA #18V568) the affected population. Ford's investigation found that some front seat belt pretensioners may generate sparks during deployment in excess of Ford's specification. Sparks in the pretensioner exhaust gases inside the lower portion of the B-pillar may subsequently ignite combustible components contained in the B-pillar, such as insulation or carpet, and may cause a subsequent vehicle fire. ODI also requested relevant information from other manufacturers to assess the potential scope of post-crash pretensioner fires. Ford will notify owners and require dealers to remove B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall notification began September 28, 2018.Owners may contact Ford customer service at 1-866-436-7332.The VOQs associated with the closing of this investigation are: 11143035, 11130056, 11129828, 11128761, 11127993, 11127880, 11124717, 11123419, 11119651, 11119626, 11114065, 11113160, 11111822, 11097937, 11078447, 11014688
- Brake Master Cylinder Failure
On June 8, 2020, Ford Motor Company issued a safety recall (NHTSA Recall No. 20V-332) of 292,311 model year (MY) 2014-2017 Ford F-150 vehicles equipped with 3.5L Ecoboost engines and built from 9/1/2014 to 8/1/2016. Ford stated that the causes of brake fluid loss in the master cylinder are brake fluid contamination…
On June 8, 2020, Ford Motor Company issued a safety recall (NHTSA Recall No. 20V-332) of 292,311 model year (MY) 2014-2017 Ford F-150 vehicles equipped with 3.5L Ecoboost engines and built from 9/1/2014 to 8/1/2016. Ford stated that the causes of brake fluid loss in the master cylinder are brake fluid contamination that can interfere with rear cup seal function, and rolling of the rearmost cup seal.Prior to total loss of the front brakes, depending on the amount of brake fluid loss in the master cylinder, the driver may receive an audible chime, message center alert and red brake warning indicator in the instrument cluster, and may experience a change in brake pedal travel and increased pedal effort. It should be noted that a small number of late-built MY 2014 and early-built MY 2017 F-150 vehicles are included in the recall along with the subject vehicles (MY 2015-2016).This Recall Query is closed based on the safety recall issued by Ford. The ODI reports cited above can be viewed at NHTSA.gov under the following ID numbers:10734951 10839988 10862418 10872737 10873438 10876359 10881590 10883442 10885352 10888026 10888524 10891826 10891829 10891886 10893632 10894688 10894844 10896122 10896446 10898079 10899093 10899198 10902944 10903776 10904695 10908281 10910101 10913678 10913867 10914016 10914164 10914288 10914361 10914382 10914483 10914507 10915027 10915894 10916302 10916346 10916578 10920258 10925699 10926076 10926148 10926179 10927388 10927402 10927459 10927578 10928457 10928906 10930128 10936207 10940199 10943902 10948941 10950413 10954419 10956798 10969452 10969971 10984389 10985533 10991033 10993430 10993826 10994249 11000331 11000746 11001283 11001291 11001403 11001550 11002014 11002827 11003801 11004795 11005551 11010248 11010341 11011291 11011502 11012944 11013023 11013826 11014954 11015390 11018677 11018771 11020059 11021249 11021632 11022034 11022116 11022243 11023791 11025448 11030416 11030852 11039991 11082190 11082307 11083373 11083998 11089076 11091017 11092142 11093509 11096406 11096501 11097550 11097885 11099405 11099859 11100723 11101189 11101357 11101515 11101631 11102242 11102281 11102299 11102326 11102360 11102481 11104187 11104212 11104877 11109739 11110958 11111028 11111445 11111776 11112143 11112145 11112331 11112445 11112504 11112969 11112970 11114501 11115336 11115612 11118050 11118324 11119688 11119741 11120003 11120625 11120839 11121496 11122946 11123817 11124180 11124313 11124735 11129689 11129763 11129799 11130736 11131008 11132384 11139389 11139955 11154079 11163050 11183075 11189767 11192325 11193564 11195772 11196715 11205224 11205725 11208030 11208558 11209657 11210390 11217868 11218183 11218476 11218533 11218548 11218703 11218773 11219228 11219556 11220778 11221408 11221528 11221888 11222322 11222604 11222909 11228582 11228780 11229191 11229412 11229541 11229673 11230311 11230525 11230553 11230595 11230606 11230664 11231440 11231744 11231985 11232226 11232462 11233423 11233425 11233557 11233595 11233614 11233857 11233864 11234025 11234577 11234715 11234752 11240161 11240184 11240219 11240344 11241143 11241328 11241565 11241737 11241755 11241979 11242032 11242096 11242101 11242222 11242430 11242723 11243775 11244070 11244092 11244223 11244613 11244872 11245199 11245233 11245259 11245846 11246001 11251825 11252130 11252506 11252570 11252595 11252809 11254026 11254116 11254385 11254816 11255210 11255273 11255487 11256470 11257328 11257549 11258458 11258978 11265268 11267540 11269887 11279423 11281670 11287382 11291824 11297512 11298972 11301103 11306644 11310503 11315450 11316153 11318273 11319339 11319344 11319751
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010950Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10252672This article supersedes TSB 23-2330 to update the Parts List. Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251454This article supersedes TSB 23-2083 to update the Service Procedure and the Part List. Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10244827Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning to not apply the brake pedal or master cylinder damage may occur.
- 10243652Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- 10243609Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10234593Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
- 10233594Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10232485Some vehicles equipped with a 2.7L, 3.0L,3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
- 10230798Some 2015-2020 F-150 vehicles equipped with a 2.7L, 3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
- 10228881Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10228880Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10226948Certain 2015-2020 Model Year F-150 Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Parts ordering information and full repair instructions are now available to support completion of this customer satisfaction program.
- 10226756Some 2015-2022 F-150 and 2017-2022 F-Super Duty vehicles may experience issues with the tailgate center step moulding. If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now available separately. It is no longer necessary to replace the entire rear step assembly (402A48).
- 10222789Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.
- 10222788Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10216060Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures
- 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10214133In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
- 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- 10212120Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop Manual (WSM), Section 501-20B for the replacement procedure. If servicing under warranty, use causal part 15043B13 for F-150 and Expedition or 25043B13 for Super Duty and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10211996Certain 2015-2020 Model Year F-150 Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening - In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
- 10209209This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10209031Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.
- 10207126Some 2015-2020 F-150 vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop manual (WSM), Section 501-20B for the replacement procedure. If servicing under warranty, use causal part 15043B13 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10206843Some 2015-2021 F-150, 2017-2021 Super Duty and 2018-2021 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.
- 10205694Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 102050033.5L GKTDI Illuminated MIL - dDTC p0011, p0015, p0016, p0017, p0018, p0019, p0021 And.or p0025 - Under 3200 KM (2000Miles)
- 10204994Online automotive service information system for March 2016
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
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