2015 Ford F-150
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 Ford F-150. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2015 Ford F-150. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150 vehicles. A loss of signal between the transmission range sensor and the powertrain control module can cause the transmission to unexpectedly downshift into second gear.
Risk and remedy
Risk
Unexpectedly downshifting into second gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S28. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 15, 2026.
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Risk and remedy
Risk
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Remedy
DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. Owner letters were mailed May 5, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Risk and remedy
Risk
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Ford Motor Company (Ford) is recalling certain 2015-2016 F-150 pick-up trucks equipped with 3.5L GTDI engines and block immersion heaters that were potentially relocated from their originally installed location. The incorrect location could put the heater too close to hot engine components, possibly resulting in a damaged cable.
Risk and remedy
Risk
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect the block heater's location and its cable, replacing components as necessary, free of charge. If the replacement parts are not available, dealers will disable the existing block heater cable from being used until parts become available. The recall began April 9, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S08.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Risk and remedy
Risk
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Risk and remedy
Risk
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Risk and remedy
Risk
A vehicle fire could result if materials ignite inside the vehicle.
Remedy
Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be…
Risk and remedy
Risk
A door that opens while driving can increase the risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat…
Risk and remedy
Risk
If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the…
Risk and remedy
Risk
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 SuperCrew trucks manufactured January 22, 2015, to March 17, 2015. The affected vehicles may be equipped with driver or front passenger seat belt anchorage assemblies whose pretensioner cable was not properly crimped. As a result, the seat belts may not properly restrain the seat…
Risk and remedy
Risk
An occupant that is not be properly restrained is at an increased risk of injury in the event of a crash.
Remedy
Ford will notify owners, and dealers will replace the driver and/or front passenger side seat belt retractor(s) and pretensioner(s), free of charge. The recall began on February 12, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C17.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 trucks manufactured March 18, 2014, to August 6, 2015 and equipped with Adaptive Cruise Control (ACC). While using the Adaptive Cruise Control, the vehicle may falsely detect an obstacle in its path and may unexpectedly apply the brakes.
Risk and remedy
Risk
A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the cruise control module with updated ACC radar software, free of charge. The recall began on October 25, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S29.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 trucks manufactured March 19, 2015, to March 30, 2015. The affected vehicles may have been built with a steering upper intermediate shaft that was improperly riveted.
Risk and remedy
Risk
If the intermediate shaft was improperly riveted, it could separate from the intermediate shaft flex coupling, resulting in a loss of steering control and increasing the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will inspect the intermediate shaft and replace it, as necessary, free of charge. The recall began on May 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S17.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 vehicles manufactured January 30, 2015, to January 31, 2015. The affected vehicles may have loose or missing underbody heat shields.
Risk and remedy
Risk
A missing underbody heat shield can lead to degradation or melting of the fuel or vapor lines, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect the vehicle for missing underbody heat shields and fasteners, and will install the missing components as required, free of charge. The recall began on May 13, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S12.
Owner complaints
1,746 complaints50 involved a crash13 involved a fire80 injuries3 deaths
What owners report most
Latest complaints
- Engine
After owning the truck since it was new and always having it serviced at a Ford Dealership we are told that the engine needs to be rebuilt after only having 38K miles on the truck. This is due to a Ford engine defect. It had to be towed to the dealership.
- Power train
I took my truck to the dealership for them to fix the transmission recall. Afterwards it started shifting funny and was not normal like before, I started getting codes like P0721 I took it back and they said it had nothing to do with what they did. I don't believe that - the truck was fine…
I took my truck to the dealership for them to fix the transmission recall. Afterwards it started shifting funny and was not normal like before, I started getting codes like P0721 I took it back and they said it had nothing to do with what they did. I don't believe that - the truck was fine before. They finally looked at it again and said the recall had been stopped and they could do nothing anymore until it was reinstated. They also said I need a new transmission now. This is pissing me off.
- Power train
The contact owns a 2015 Ford F-150. The contact stated that while driving, the vehicle revved abnormally while shifting from 5th gear to 1st gear and nearly completed the downshift. The contact stated that on several occasions, while driving, the vehicle shifted into 5th gear, and when the contact…
The contact owns a 2015 Ford F-150. The contact stated that while driving, the vehicle revved abnormally while shifting from 5th gear to 1st gear and nearly completed the downshift. The contact stated that on several occasions, while driving, the vehicle shifted into 5th gear, and when the contact depressed the accelerator pedal, the transmission downshifted within 10 seconds. The transmission warning light was illuminated. The contact stated that while driving, the vehicle unexpectedly went into LIMP Mode. The vehicle was taken to a service center, where it was diagnosed and determined that the lead frame had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact later received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. Several dealers were contacted, but the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The manufacturer was made aware of the failure, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 138,000.
- Unknown or other
I was driving down the highway and the truck locked up the dash was twitching and a wrench light came on the truck kept going down in gears.pulled over to the side of the road was an hour away from home turned truck off and on again but Everytime you try to go it does it all over again you crank it…
I was driving down the highway and the truck locked up the dash was twitching and a wrench light came on the truck kept going down in gears.pulled over to the side of the road was an hour away from home turned truck off and on again but Everytime you try to go it does it all over again you crank it try put it in drive dash lights flickering and it goes to neutral one a different gear put it in neutral then to park it might go a few feet but same thing happens all over again the truck is not safe or drivable.I called Ford because I seen their is an open recall but they said their is no remedy for it at this time and told me their was not a do not drive order issued on the recall and that the vehicles could be driven but mine is unsafe and they did not tell me when one would be available.I need help I'm stranded and don't know what to do.Thank you
- Engine · Structure › Body
Leaks oil from oil filter. Can’t screw on tight enough to prevent oil from coming through. Driver side door doesn’t latch properly slight shift went opening and shutting. While driving air comes in around the door and you can feel it try to open.
- Power train › Automatic transmission
The component is the 6R80 transmission; the transmission is not available for inspection as i purchased an entirely new unit through ford. After having ford service department technicians perform the recall service, my vehicle began shifting erratically over the course of a few weeks. When I…
The component is the 6R80 transmission; the transmission is not available for inspection as i purchased an entirely new unit through ford. After having ford service department technicians perform the recall service, my vehicle began shifting erratically over the course of a few weeks. When I reached back out to the service department I was told- "It will take time for the vehicle to go through a re-learn procedure." I was instructed to give it a few weeks. After about 2 weeks the vehicle began shifting erratically between 6th and 3rd gear at highway speeds. It would randomly hold gears and then skip multiple gears; these issues began and progressed drastically in a span of 2 days. After this issue occured i took the vehicle back to an authorized Ford service department only to be told that the vehicle would need a new transmission and that the update would force the vehicle to "clear/reset, the system after every shutdown." Furthermore the vehicle would only display an error or warning light momentarily before locking the transmission in gears 3-5. At which point the warning light would disappear, after the "limp" mode. Once in this "limp" mode the vehicle would again randomly downshift in 1st or 2nd gear and then jump to 6th.
- Vehicle speed control
On 9/25/2026, I made an appointment with a Ford Dealer to receive a fix for NHTSA saftey recall 26V237 on 10/7/2026. Before 10/7/2026 Ford paused the recall. In their own notice Ford says this problem could result in loss vehicle control increasing the risk of a crash. They do not rule out that…
On 9/25/2026, I made an appointment with a Ford Dealer to receive a fix for NHTSA saftey recall 26V237 on 10/7/2026. Before 10/7/2026 Ford paused the recall. In their own notice Ford says this problem could result in loss vehicle control increasing the risk of a crash. They do not rule out that a crash could occur at high speed. It appears that before the pause, they applied a software fix to many vehicles which caused new problems. They should make a serious effort to effect a solution even if it requires replacing hardware.
- Power train
The contact owns a 2015 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While driving at 62 MPH, the transmission unexpectedly downshifted, and the transmission…
The contact owns a 2015 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While driving at 62 MPH, the transmission unexpectedly downshifted, and the transmission warning light illuminated. The contact pulled over, and the vehicle made a loud thumping sound before shutting off unexpectedly. The vehicle was restarted but failed to shift into 1st and 2nd gear. The vehicle was taken to the dealer, who determined that the lead frame needed to be replaced; however, the correct code was not retrieved for the repair to be covered free of charge. The failure mileage was approximately 136,000.
- Power train
I am writing on behalf of my father, [XXX], age [XXX], regarding his 2015 Ford F-150 (VIN [XXX]), which is covered by Safety Recall 26S28 for unintended transmission downshift. His truck has already experienced the defect. In early October, it unexpectedly downshifted while he was driving. He…
I am writing on behalf of my father, [XXX], age [XXX], regarding his 2015 Ford F-150 (VIN [XXX]), which is covered by Safety Recall 26S28 for unintended transmission downshift. His truck has already experienced the defect. In early October, it unexpectedly downshifted while he was driving. He contacted Asheville Ford multiple times to schedule a service and has been told the recall has been paused. His request for a loaner or rental was declined. Ford's recall page describes this defect as one that can cause the rear wheels to slide or lock up and increase the risk of a crash. Ford's site now also instructs owners not to have the repair performed while Ford investigates problems with the software remedy. As a result, the truck has a confirmed safety defect that Ford is not currently able to repair. This truck is my father's only transportation. He cannot safely drive it, and Ford has not provided a timeline for a repair. We are asking Ford to provide a loaner or rental vehicle until the recall repair can be completed. We believe this is a reasonable request given that the vehicle is unsafe because of a defect Ford has acknowledged, and the delay in repair is due to Ford's own investigation. Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Powertrain), and the recall repair was completed. The contact stated that after the recall repair was performed, the vehicle experienced transmission downshifting at high speeds and…
The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Powertrain), and the recall repair was completed. The contact stated that after the recall repair was performed, the vehicle experienced transmission downshifting at high speeds and hesitation. The contact also received notification for Customer Satisfaction Program: 26N04 (Transmission Molded Leadframe Replacement). The contact stated that the failure initially occurred when an orange wrench icon illuminated on the instrument panel. The vehicle was taken to the dealer; however, the dealer refused to perform the program repair at no cost. The dealer stated that the failure originated within the output speed sensor located inside the molded leadframe and required the contact to pay for the repair out of pocket. The dealer stated that the component would not be replaced under the program because the vehicle did not display the specific Diagnostic Trouble Code (DTC) required for coverage. The contact stated that the code was absent because the dealer completed the Powertrain Control Module (PCM) software update, erasing all stored Diagnostic Trouble Codes. Both the manufacturer and the dealer were notified of the failure. The failure mileage was 105,000.
- Power train › Automatic transmission
The contact owns a 2015 Ford F-150. The contact stated that while driving at approximately 65 MPH, the transmission suddenly downshifted, causing the vehicle to abruptly stop in the middle of the road. During the failure, the wrench warning light illuminated, and the vehicle entered Limp mode. The…
The contact owns a 2015 Ford F-150. The contact stated that while driving at approximately 65 MPH, the transmission suddenly downshifted, causing the vehicle to abruptly stop in the middle of the road. During the failure, the wrench warning light illuminated, and the vehicle entered Limp mode. The vehicle was towed to the contact's residence, where a code reader retrieved a DTC indicating the torque converter was stuck in the off position. The vehicle was later towed to a local dealer, where the contact was informed that the transmission overheated and required replacement. The manufacturer was notified of the failure. The contact received a recall notification for NHTSA Campaign Number: 26V237000 (Power Train), which confirmed the VIN was included. The contact associated the failure with the recall. The failure mileage was 144,000.
- Power train
The contact owns a 2015 Ford F-150. The contact stated that while driving at 70 MPH, the vehicle downshifted from sixth to fifth gear. The contact associated the failure with NHTSA Campaign Number: 24V444000 (Power Train). The dealer was notified of the failure; however, the contact was informed the part for the remedy remained unavailable. The failure mileage was 100,000.
- Power train
The contact owns a 2015 Ford F-150. The contact stated that while driving at approximately 60 MPH, the vehicle unexpectedly downshifted into first gear, causing the engine RPM to increase. The wrench warning light illuminated, and the Drive (D) and Reverse (R) indicator lights turned off. The…
The contact owns a 2015 Ford F-150. The contact stated that while driving at approximately 60 MPH, the vehicle unexpectedly downshifted into first gear, causing the engine RPM to increase. The wrench warning light illuminated, and the Drive (D) and Reverse (R) indicator lights turned off. The vehicle failed to restart and required towing on two occasions. The contact expressed concern that the unexpected downshift and potential rear-wheel lockup could result in a loss of vehicle control and a crash. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train). The manufacturer was notified and advised that the recall was paused, offering no further assistance. The dealer was notified of the failure. The failure mileage was approximately 153,000.
- Engine and engine cooling
The contact owns a 2015 Ford F-150. The contact stated that while driving at 35 MPH, the vehicle emitted a loud chirping sound and an exhaust odor entered the cabin. The vehicle was taken to the dealer, where it was diagnosed with fractured exhaust manifold stud bolts and a warped exhaust manifold requiring replacement. The failure mileage was approximately 89,000.
- Power train
The contact owns a 2015 Ford F-150. The contact stated that while driving at various speeds, the transmission would downshift to first gear as both the traction control and check engine warning lights would appear on the instrument panel. The contact used purchased a scanner which gave him a code…
The contact owns a 2015 Ford F-150. The contact stated that while driving at various speeds, the transmission would downshift to first gear as both the traction control and check engine warning lights would appear on the instrument panel. The contact used purchased a scanner which gave him a code for P0720(Output Shaft Speed Sensor Circuit). Upon investigation, the contact discovered that the vehicle was under recall for NHTSA Campaign Number: 26V237000(Power Train). The contact called two separate dealers where he was informed by both that the manufacturer had placed a pause on the recall remedy after they discovered that the software remedy did not repair the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 182,000.
- Power train
I had recall 26S28 performed on my 2015 Ford F150. The intent of the recall is to prevent the transmission from unexpectedly shifting into second gear while at highway speed. Immediately after the recall service was performed, the transmission will fail to shift into low gear after coming to a stop…
I had recall 26S28 performed on my 2015 Ford F150. The intent of the recall is to prevent the transmission from unexpectedly shifting into second gear while at highway speed. Immediately after the recall service was performed, the transmission will fail to shift into low gear after coming to a stop before the vehicle is fully warmed up. Pulling away from a stop is very slow (transmission is in a high gear). This creates a traffic safety hazard if there is traffic approaching at an intersection or while merging into traffic. Other vehicles have to brake to avoid me. The servicing dealer has reproduced this problem, but Ford is unwilling to remedy it. There is an orange wrench symbol on the dashboard when this happens. The transmission performed normally under all conditions before this recall service was performed.
- Power train
Vehicle had mechanical failure in the transmission at 70 mph. The PCM shifted my transmission in to 1st gear and locked up my rear tires at 70pm, which is covered under NHTSA 26V237000. Ford has an open recall: 26S28 for a software update, which is currently paused. They also have 26N04 to replace…
Vehicle had mechanical failure in the transmission at 70 mph. The PCM shifted my transmission in to 1st gear and locked up my rear tires at 70pm, which is covered under NHTSA 26V237000. Ford has an open recall: 26S28 for a software update, which is currently paused. They also have 26N04 to replace to failing lead frame within the transmission. Ford is refusing to repair the vehicle under 26N04 (hardware) while 26S28 (software) is paused, which are two separate issues. A software pause should NOT invalidate a physical component failure that is explicitly covered under an active safety mandate.
- Power train
The contact owns a 2015 Ford F-150. The contact stated that while driving at 35 MPH, the transmission downshifted independently. The failure was persistent. The vehicle was taken to two independent mechanics, both of whom advised the contact to take the vehicle to the dealer. The dealer was…
The contact owns a 2015 Ford F-150. The contact stated that while driving at 35 MPH, the transmission downshifted independently. The failure was persistent. The vehicle was taken to two independent mechanics, both of whom advised the contact to take the vehicle to the dealer. The dealer was notified of the failure by phone and informed the contact that parts were unavailable. The contact received a recall notification for NHTSA Campaign Number: 26V237000 (Power Train); however, the parts to complete the repair were unavailable. The failure mileage was approximately 102,500.
- Power train · Unknown or other
2015 Ford F-150 Platinum, 6-speed automatic. Ford recall 26S28 (NHTSA campaign 26V-237, PCM software update for unintended transmission downshift) was performed at All Star Ford, [XXX]. BEFORE the recall service, this truck ran smoothly, quietly, and flawlessly. AFTER the PCM update, the…
2015 Ford F-150 Platinum, 6-speed automatic. Ford recall 26S28 (NHTSA campaign 26V-237, PCM software update for unintended transmission downshift) was performed at All Star Ford, [XXX]. BEFORE the recall service, this truck ran smoothly, quietly, and flawlessly. AFTER the PCM update, the transmission developed severe jerking and hard downshifting that never existed before the recall work. The dealership has held my vehicle since XXX. The mandatory post-update reset drive was skipped after the first update; the recall has since been re-performed twice and the malfunction persists - it was directly caused by the recall calibration. On XXX, the general manager stated the vehicle was "safe to drive" yet admitted he could not guarantee no further operational or safety issues would occur, and confirmed Ford engineers currently have no fix. I was also told Ford halted work because this recall update damaged my vehicle and thousands of others. I have been without my vehicle since May 2026. The recall remedy has rendered my vehicle unsafe to drive. I am filing so NHTSA is aware the 26S28 remedy is producing new transmission malfunctions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
The contact owns a 2015 Ford F-150. The contact stated that while driving 40 MPH, the vehicle downshifted from 4th gear to 2nd gear and the rear wheels locked up. The message “Service Vehicle Soon” was displayed and the check engine warning light was illuminated. The vehicle was taken to an Auto…
The contact owns a 2015 Ford F-150. The contact stated that while driving 40 MPH, the vehicle downshifted from 4th gear to 2nd gear and the rear wheels locked up. The message “Service Vehicle Soon” was displayed and the check engine warning light was illuminated. The vehicle was taken to an Auto Zone and DTC: P0720 was retrieved. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the DTC: P0705, P0706, P0707, and P1702 needed to be displayed for the vehicle to be repaired under Extended Warranty Program: 26N04. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 26V237000 (POWER TRAIN) as the possible cause for the failure. The failure mileage was 166,087.
- Steering
I am writing to express my serious concern about a power steering failure in my 2015 F-150. Within the last few weeks, it began losing electronic power steering assist intermittently. The loss of assist happens suddenly, with no warning light or message on the dash. When it happens, the steering…
I am writing to express my serious concern about a power steering failure in my 2015 F-150. Within the last few weeks, it began losing electronic power steering assist intermittently. The loss of assist happens suddenly, with no warning light or message on the dash. When it happens, the steering becomes extremely heavy and difficult to turn, and it can happen at any speed. The vehicle is very hard to steer without power assist, and becomes a serious risk to avoid an obstacle, hold my lane in a curve, or make a necessary maneuver in traffic. A sudden loss of steering control like this can easily lead to a serious accident, with the risk of injury or death to me, my passengers, and others on the road. Because of this I have already had a close call. The power steering went out while I was making a right turn at a traffic light on a major road. The truck drifted wide into the oncoming lanes, and I had to brake hard to avoid a collision. I pulled over and turned the truck off. When I started it again, the power steering seemed to work, and I was able to drive to the nearby Ford dealership to ask about the problem. Because I was about 30 miles from home, they advised that the best thing I could do was to get the truck back to my local dealer. When I brought my vehicle to my local dealer, the service department confirmed that recalls and bulletins exist. However, they told me that my truck's VIN does not fall within the affected range. This is the pattern I have seen every time: the power steering returns after the truck is restarted, but then goes out again at random, with not warning, and with no way for me to predict when. It is clearly not normal for a power steering system to fail on a vehicle with only 60,000 miles. A steering system is a critical safety component and should be expected to last well beyond this mileage. A failure this early points to a defect, not ordinary wear and tear,
- Electrical system · Power train
While driving my 2015 Ford F-150, the vehicle experiences a severe and hazardous transmission defect. The transmission unexpectedly drops out of gear while in motion, resulting in an immediate loss of power and acceleration. Simultaneously, the 'D' (Drive) gear indicator light on the instrument…
While driving my 2015 Ford F-150, the vehicle experiences a severe and hazardous transmission defect. The transmission unexpectedly drops out of gear while in motion, resulting in an immediate loss of power and acceleration. Simultaneously, the 'D' (Drive) gear indicator light on the instrument cluster goes dark, and both the wrench warning light and check engine light illuminate, forcing the vehicle into an unsafe limp mode. This vehicle is subject to active safety Recall 26S28 / NHTSA 26V237 regarding unintended transmission downshifts and Transmission Range Sensor signal loss. I contacted an authorized Ford dealership to have this federally mandated safety recall performed. However, the service department explicitly refused to execute the recall repair, stating that the recall procedure does not solve the problem and makes it worse. The dealership is refusing to perform the required safety service, leaving my vehicle unrepaired and creating a dangerous ongoing safety hazard on public roads
- Fuel system, gasoline · Power train
The contact owns a 2015 Ford F-150. The contact stated that the vehicle was taken to the dealer, where a software update was performed under NHTSA Campaign Number: 26V237000 (Power Train); however, following the recall repair, the fuel economy was reduced and the transmission experienced…
The contact owns a 2015 Ford F-150. The contact stated that the vehicle was taken to the dealer, where a software update was performed under NHTSA Campaign Number: 26V237000 (Power Train); however, following the recall repair, the fuel economy was reduced and the transmission experienced intermittent hard shifting. The vehicle was taken back to the dealer, where the contact was informed that the vehicle needed a tune-up and spark plug replacements; however, the spark plugs had been recently replaced. The failure mileage was approximately 249,948.
- Electrical system · Power train
The contact owns a 2015 Ford F-150. The contact received NHTSA Campaign Number: 26V237000 (Power Train). Ford Campbell sent a technician to the residence on August 9, 2026, to perform the update. While driving, the power train warning light was displayed. The technician arrived at the residence…
The contact owns a 2015 Ford F-150. The contact received NHTSA Campaign Number: 26V237000 (Power Train). Ford Campbell sent a technician to the residence on August 9, 2026, to perform the update. While driving, the power train warning light was displayed. The technician arrived at the residence again to repair the vehicle. There was lag while driving, and the transmission unexpectedly downshifted. While driving 25 MPH, the power train warning light was displayed. The vehicle was taken to another local dealer, Ted Russell Ford Kingston Pike (8551 Kingston Pike Knoxville, TN 37919); and the vehicle was towed to be diagnosed. The contact was informed that the software needed to be updated on several occasions. The contact was informed that the fuel pump, electrical system, and battery needed to be repaired. The dealer determined that the power control module needed to be replaced. The contact stated that installing and removing the software had caused the failure, and the technician was unable to repair the vehicle. The manufacturer was contacted by phone. The failure mileage was approximately 122,984.
- Power train
The transmission control module recall was serviced and a diagnostic was paid for to ensure there was no outstanding issues with the transmission 300 miles later the transmission totally failed in forward gear and reverse. It will only go into park, no reverse and no forward gear, a complete…
The transmission control module recall was serviced and a diagnostic was paid for to ensure there was no outstanding issues with the transmission 300 miles later the transmission totally failed in forward gear and reverse. It will only go into park, no reverse and no forward gear, a complete electronic and mechanical failure 300 miles after a service! I CALLED Ford for assistance and they would only take a complaint. With no follow up.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unintended Transmission Downshift and Rear Wheel Lock-up
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints…
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motorists, including those not within the subject vehicles. The MY 2015 and MY 2016 F-150 vehicles were equipped with the “6R80” transmission, while the MY 2017 vehicles were equipped with either the “6R80” transmission or the “10R80” transmission. This investigation was limited to MY 2015-2017 Ford F-150 with the “6R80” transmission. ODI identified 329 Vehicle Owners Questionnaires (VOQs) related to this investigation and sixty percent of these consumers were interviewed to confirm the details of their allegations. Consumers reported that their vehicles’ transmission suddenly downshifted to a lower gear, often to 1st or 2nd gear, without driver input or advance warning. Consumers described the downshift events to be regular and repeated occurrences, with some consumers stating that they no longer drive the vehicle due to safety concerns. Forty-three percent of consumers reported experiencing at least one wheel lockup event, during which the rear tires locked, screeched, or skidded during the transmission downshift. ODI also found that 114 of the 329 consumers reported having their vehicle’s molded lead frame or valve body assembly (which comes with a molded lead frame) replaced, 80 of which were confirmed through consumer submitted repair invoices. In its response to ODI’s Information Request, Ford provided an assessment of potential root cause of failure for the subject vehicles and how this failure is different from the failure associated with MY 2011-2014 Ford F-150 vehicles that was addressed by four safety recalls (16V-248, 19V-075, 19V-433, and 24V-444). Ford has identified that the defect in the recalled vehicle population involved lead frame supplier production issues resulting in signal loss from the Output Shaft Speed (OSS) sensor. Ford has identified that the alleged defect in the subject vehicle population involved degradation of electrical connections within the lead frame due to thermal cycling and vibration over extended time in service resulting in signal loss from the Transmission Range Sensor (TRS). Signal loss from the TRS can result in an unintended shift to neutral, unintended upshift, or unintended downshift which are regulated by a gear “shift map” based on the vehicle’s speed at the time of signal loss. According to Ford’s “shift map”, at speeds between 35-64 mph, the maximum allowable downshift would be to 2nd gear (i.e. a 6th to 2nd gear downshift event) which Ford has designated to represent the worst-case scenario for subject vehicles. Ford has also acknowledged that the worst-case scenario may also involve temporary wheel lockup. However, Ford has stated that the failure mechanism in the MY 2011-2014 F-150 vehicles—previously addressed through recalls—primarily involved OSS sensor signal loss that could result in 6th to 1st gear downshift events. This OSS-related failure mode is distinct from the TRS-related signal loss identified in the subject vehicle population. ODI has identified an additional potential safety defect associated with the alleged defect in the subject vehicles. Preliminary testing performed by NHTSA’s Vehicle Research Test Center (VRTC) showed that when the TRS experiences an intermittent signal loss, one possible outcome is a change in vehicle direction. Specifically, if a vehicle is operating in reverse up an incline when the TRS signal loss occurs, then the vehicle may shift into neutral causing the vehicle to change directions and roll forward. ODI is opening this Engineering Analysis (EA) to, among other things, perform component-level testing and vehicle testing, as well as review additional technical information to better understand the alleged defect that has been identified. To review the reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Unintended Transmission Downshift and Rear Wheel Lock-up
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The…
On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motorists, including those not within the subject vehicles. The MY 2015 and MY 2016 F-150 vehicles were equipped with the “6R80” transmission, while the MY 2017 vehicles were equipped with either the “6R80” transmission or the “10R80” transmission. This investigation was limited to MY 2015-2017 Ford F-150 with the “6R80” transmission. ODI identified 329 Vehicle Owners Questionnaires (VOQs) related to this investigation and sixty percent of these consumers were interviewed to confirm the details of their allegations. Consumers reported that their vehicles’ transmission suddenly downshifted to a lower gear, often to 1st or 2nd gear, without driver input or advance warning. Consumers described the downshift events to be regular and repeated occurrences, with some consumers stating that they no longer drive the vehicle due to safety concerns. Forty-three percent of consumers reported experiencing at least one wheel lockup event, during which the rear tires locked, screeched, or skidded during the transmission downshift. ODI also found that 114 of the 329 consumers reported having their vehicle’s molded lead frame or valve body assembly (which comes with a molded lead frame) replaced, 80 of which were confirmed through consumer submitted repair invoices. In its response to ODI’s Information Request, Ford provided an assessment of potential root cause of failure for the subject vehicles and how this failure is different from the failure associated with MY 2011-2014 Ford F-150 vehicles that was addressed by four safety recalls (16V-248, 19V-075, 19V-433, and 24V-444). Ford has identified that the defect in the recalled vehicle population involved lead frame supplier production issues resulting in signal loss from the Output Shaft Speed (OSS) sensor. Ford has identified that the alleged defect in the subject vehicle population involved degradation of electrical connections within the lead frame due to thermal cycling and vibration over extended time in service resulting in signal loss from the Transmission Range Sensor (TRS). Signal loss from the TRS can result in an unintended shift to neutral, unintended upshift, or unintended downshift which are regulated by a gear “shift map” based on the vehicle’s speed at the time of signal loss. According to Ford’s “shift map”, at speeds between 35-64 mph, the maximum allowable downshift would be to 2nd gear (i.e. a 6th to 2nd gear downshift event) which Ford has designated to represent the worst-case scenario for subject vehicles. Ford has also acknowledged that the worst-case scenario may also involve temporary wheel lockup. However, Ford has stated that the failure mechanism in the MY 2011-2014 F-150 vehicles—previously addressed through recalls—primarily involved OSS sensor signal loss that could result in 6th to 1st gear downshift events. This OSS-related failure mode is distinct from the TRS-related signal loss identified in the subject vehicle population. ODI has identified an additional potential safety defect associated with the alleged defect in the subject vehicles. Preliminary testing performed by NHTSA’s Vehicle Research Test Center (VRTC) showed that when the TRS experiences an intermittent signal loss, one possible outcome is a change in vehicle direction. Specifically, if a vehicle is operating in reverse up an incline when the TRS signal loss occurs, then the vehicle may shift into neutral causing the vehicle to change directions and roll forward. Based on NHTSA’s analysis of consumer data, information provided by Ford, and preliminary testing conducted by NHTSA’s VRTC, this Preliminary Evaluation is being upgraded to an Engineering Analysis (EA26001). During this Engineering Analysis, the agency plans to, among other things, perform component-level testing and vehicle testing, as well as review additional technical information to better understand the alleged defect that has been identified from this Preliminary Evaluation. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Seatbelt Pretensioner Fire
On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor…
On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor Company recalled (FSA 18S27 - NHTSA #18V568) the affected population. Ford's investigation found that some front seat belt pretensioners may generate sparks during deployment in excess of Ford's specification. Sparks in the pretensioner exhaust gases inside the lower portion of the B-pillar may subsequently ignite combustible components contained in the B-pillar, such as insulation or carpet, and may cause a subsequent vehicle fire. ODI also requested relevant information from other manufacturers to assess the potential scope of post-crash pretensioner fires. Ford will notify owners and require dealers to remove B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall notification began September 28, 2018.Owners may contact Ford customer service at 1-866-436-7332.The VOQs associated with the closing of this investigation are: 11143035, 11130056, 11129828, 11128761, 11127993, 11127880, 11124717, 11123419, 11119651, 11119626, 11114065, 11113160, 11111822, 11097937, 11078447, 11014688
- Champion Ford Edinboro / Steering Shaft
NHTSA opened AQ17-001 to determine whether Champion Ford Edinboro, Inc. (Champion Ford), of Edinboro, Pennsylvania, complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that…
NHTSA opened AQ17-001 to determine whether Champion Ford Edinboro, Inc. (Champion Ford), of Edinboro, Pennsylvania, complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?30120(i)).NHTSA issued an information request (IR) letter to Champion Ford on January 4, 2017.Champion Ford responded to this request on January 19, 2017.Also on January 4, 2017, an IR letter was issued to Ford Motor Company (Ford) and a response was received from Ford on January 25, 2017.Finally, another IR was issued to Champion Ford on May 31, 2017, and Champion Ford's response letter was submitted to NHTSA on June 14, 2017.NHTSA's investigation indicated that Champion Ford did sell and deliver recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Champion Ford was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ?30165.Under a Settlement Agreement dated April 16, 2018, Champion Ford agreed to pay compromised civil penalties in the amount of $20,000.Champion Ford also represented in writing that it repaired all twenty-three (23) recalled vehicles identified in AQ17-001 and will strictly adhere to Ford's procedures requiring dealers to check for outstanding safety recalls prior to customer delivery.NHTSA's Recall Management Division has verified that all twenty-three (23) vehicles have been remedied of the safety recalls identified in AQ17-001.This Audit Query is closed.
- Brake Master Cylinder Failure
On June 8, 2020, Ford Motor Company issued a safety recall (NHTSA Recall No. 20V-332) of 292,311 model year (MY) 2014-2017 Ford F-150 vehicles equipped with 3.5L Ecoboost engines and built from 9/1/2014 to 8/1/2016. Ford stated that the causes of brake fluid loss in the master cylinder are brake fluid contamination…
On June 8, 2020, Ford Motor Company issued a safety recall (NHTSA Recall No. 20V-332) of 292,311 model year (MY) 2014-2017 Ford F-150 vehicles equipped with 3.5L Ecoboost engines and built from 9/1/2014 to 8/1/2016. Ford stated that the causes of brake fluid loss in the master cylinder are brake fluid contamination that can interfere with rear cup seal function, and rolling of the rearmost cup seal.Prior to total loss of the front brakes, depending on the amount of brake fluid loss in the master cylinder, the driver may receive an audible chime, message center alert and red brake warning indicator in the instrument cluster, and may experience a change in brake pedal travel and increased pedal effort. It should be noted that a small number of late-built MY 2014 and early-built MY 2017 F-150 vehicles are included in the recall along with the subject vehicles (MY 2015-2016).This Recall Query is closed based on the safety recall issued by Ford. The ODI reports cited above can be viewed at NHTSA.gov under the following ID numbers:10734951 10839988 10862418 10872737 10873438 10876359 10881590 10883442 10885352 10888026 10888524 10891826 10891829 10891886 10893632 10894688 10894844 10896122 10896446 10898079 10899093 10899198 10902944 10903776 10904695 10908281 10910101 10913678 10913867 10914016 10914164 10914288 10914361 10914382 10914483 10914507 10915027 10915894 10916302 10916346 10916578 10920258 10925699 10926076 10926148 10926179 10927388 10927402 10927459 10927578 10928457 10928906 10930128 10936207 10940199 10943902 10948941 10950413 10954419 10956798 10969452 10969971 10984389 10985533 10991033 10993430 10993826 10994249 11000331 11000746 11001283 11001291 11001403 11001550 11002014 11002827 11003801 11004795 11005551 11010248 11010341 11011291 11011502 11012944 11013023 11013826 11014954 11015390 11018677 11018771 11020059 11021249 11021632 11022034 11022116 11022243 11023791 11025448 11030416 11030852 11039991 11082190 11082307 11083373 11083998 11089076 11091017 11092142 11093509 11096406 11096501 11097550 11097885 11099405 11099859 11100723 11101189 11101357 11101515 11101631 11102242 11102281 11102299 11102326 11102360 11102481 11104187 11104212 11104877 11109739 11110958 11111028 11111445 11111776 11112143 11112145 11112331 11112445 11112504 11112969 11112970 11114501 11115336 11115612 11118050 11118324 11119688 11119741 11120003 11120625 11120839 11121496 11122946 11123817 11124180 11124313 11124735 11129689 11129763 11129799 11130736 11131008 11132384 11139389 11139955 11154079 11163050 11183075 11189767 11192325 11193564 11195772 11196715 11205224 11205725 11208030 11208558 11209657 11210390 11217868 11218183 11218476 11218533 11218548 11218703 11218773 11219228 11219556 11220778 11221408 11221528 11221888 11222322 11222604 11222909 11228582 11228780 11229191 11229412 11229541 11229673 11230311 11230525 11230553 11230595 11230606 11230664 11231440 11231744 11231985 11232226 11232462 11233423 11233425 11233557 11233595 11233614 11233857 11233864 11234025 11234577 11234715 11234752 11240161 11240184 11240219 11240344 11241143 11241328 11241565 11241737 11241755 11241979 11242032 11242096 11242101 11242222 11242430 11242723 11243775 11244070 11244092 11244223 11244613 11244872 11245199 11245233 11245259 11245846 11246001 11251825 11252130 11252506 11252570 11252595 11252809 11254026 11254116 11254385 11254816 11255210 11255273 11255487 11256470 11257328 11257549 11258458 11258978 11265268 11267540 11269887 11279423 11281670 11287382 11291824 11297512 11298972 11301103 11306644 11310503 11315450 11316153 11318273 11319339 11319344 11319751
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010950Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10252672This article supersedes TSB 23-2330 to update the Parts List. Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251454This article supersedes TSB 23-2083 to update the Service Procedure and the Part List. Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10243652Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- 10243609Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10234593Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
- 10233594Some 2015-2017 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an oil leak from the oil pan RTV seal. This may be due to various concerns with the oil pan. To correct the condition, follow the Service Procedure to replace the oil pan with the later style oil pan.
- 10232485Some vehicles equipped with a 2.7L, 3.0L,3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
- 10230798Some 2015-2020 F-150 vehicles equipped with a 2.7L, 3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
- 10228881Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10228880Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10226948Certain 2015-2020 Model Year F-150 Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Parts ordering information and full repair instructions are now available to support completion of this customer satisfaction program.
- 10226756Some 2015-2022 F-150 and 2017-2022 F-Super Duty vehicles may experience issues with the tailgate center step moulding. If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now available separately. It is no longer necessary to replace the entire rear step assembly (402A48).
- 10222789Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.
- 10222788Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10216060Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures
- 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10214133In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
- 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- 10212120Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop Manual (WSM), Section 501-20B for the replacement procedure. If servicing under warranty, use causal part 15043B13 for F-150 and Expedition or 25043B13 for Super Duty and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10211996Certain 2015-2020 Model Year F-150 Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening - In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
- 10209209This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10209031Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.
- 10207126Some 2015-2020 F-150 vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop manual (WSM), Section 501-20B for the replacement procedure. If servicing under warranty, use causal part 15043B13 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10206843Some 2015-2021 F-150, 2017-2021 Super Duty and 2018-2021 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10204994Online automotive service information system for March 2016
- 10204993Demonsftration/Delivery Hold - Customer Satisfaction Program 15B32 Certain 2015 Model Year F-150, MKS, and 2016 Explorer, F-Super Duty, and
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10201618Some 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass panel brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. To correct the condition, follow the Service Procedure to replace the roof opening panel glass brackets
- 10201612Some 2015-2020 F-150, 2017-2020 Super Duty and 2018-2020 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.
Every Ford F-150 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.