2013 GMC Yukon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2013 GMC Yukon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 GMC Yukon. Newest first.
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally…
Risk and remedy
Risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the…
Risk and remedy
Risk
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Owner complaints
117 complaints4 involved a crash3 injuries
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2013 GMC Yukon. It was discovered that there was a mileage discrepancy. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 92,000; however, a diagnostic report at O'Reilly's listed mileage as 172,000.
- Electrical system · Latches/locks/linkages › Tailgate › Latch · Power train
The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle…
The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P); however, the vehicle failed to shift to park(P). No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the failure of the battery light being illuminated was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
- Unknown or other
Steering wheel will not lock when in park and the vehicle is turned off. This is referring to the Steering/Shifter Recall (13V-001).
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact owned a 2013 GMC Yukon. The contact sold a vehicle to an independent company, Pedal.com; however, was advised that the vehicle was sold to an individual and the odometer appeared to be altered. The contact stated that another individual discovered that there was a…
Odometer Fraud. The contact owned a 2013 GMC Yukon. The contact sold a vehicle to an independent company, Pedal.com; however, was advised that the vehicle was sold to an individual and the odometer appeared to be altered. The contact stated that another individual discovered that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 119,000. It was later discovered that the mileage was 273,000.
- Engine · Power train
Vehicle equipped with 6.2l v8 engine. Have been experiencing hesitation upon acceleration, decrease in power/reduced performance, trouble starting, abnormal shifting (particularly from 2nd to 3rd and 3rd to 4th gear) for about two months. On two separate occassions(once about 1yr ago and the second…
Vehicle equipped with 6.2l v8 engine. Have been experiencing hesitation upon acceleration, decrease in power/reduced performance, trouble starting, abnormal shifting (particularly from 2nd to 3rd and 3rd to 4th gear) for about two months. On two separate occassions(once about 1yr ago and the second time about a week ago) during normal use of the vehicle, the car started to shudder and the CEL began flashing. Both times I immediately pulled over and shut off the vehicle. Fluids were good, car has never overheated, regular maintenance has been performed as well. When I turned the car back on, the light was off and didn't show any signs that there was an issue. Two days ago during normal use of the car at about 35mph, a loud knocking/ticking sound started. I was about 1/8 mile from my destination so I attempted to make it there. Driveway is uphill and when I accelerated to get up the hill the sound got much louder and ticking was twice as fast. Shut off the car, let it cool, and knocking sound was just as bad the next time I started the car. Had the car towed to prevent damaging the vehicle further. This car is financed and i have three payments left on the 54 month contract. Today i reached out to the dealer about the issue and asked if I should bring my car to their service dept. I explained how i have been experiencing most of the issues that GM has identified as warning signs that indicate a potential engine failure and I was told theres no way my car has a recalled engine and the guy laughed at me when I tried to give him the information I found on the NHTSA website. Not really sure who I'm supposed to call to get some help with this issue.
- Air bags
I received a safety recall notice for my vehicle and scheduled an appointment for repair, #N212328790. Upon arriving, the dealer advised me there was a very small crack in the dash and if the dash cracked during the removal or installation, GM would NOT reimburse for any damage to the dash. The…
I received a safety recall notice for my vehicle and scheduled an appointment for repair, #N212328790. Upon arriving, the dealer advised me there was a very small crack in the dash and if the dash cracked during the removal or installation, GM would NOT reimburse for any damage to the dash. The default was with the manufacturer and if they didn't replace it correctly, I'd be out serious money to replace and maintain the value of the vehicle.
- Air bags
The issue is that we have to sign off on liability for the dealer to install the new safety airbag to state that we are accepting a cracked dashboard. This is ridiculous and the manufacturer (GMC) should have to replace the dashbboard along with the air bag.
- Steering · Unknown or other
Traction control warning light indicate stabilitrac needs service and IS not on. obd code reads bad steering sensor. according to other gm owners online this IS a constant problem with these vehicles. Many show the repair instructions on line. the warning light has been off and on for some time…
Traction control warning light indicate stabilitrac needs service and IS not on. obd code reads bad steering sensor. according to other gm owners online this IS a constant problem with these vehicles. Many show the repair instructions on line. the warning light has been off and on for some time when car IS cool its off when it sets in the sun it goes on. I have contacted the topeka ks gm dealer twice this week to get the cost to replace this sensor and am told they will call me back but no one has.
- Steering · Unknown or other
UNKNOWN. Truck would not move out of gear as the gear shift was just moving up and down and not catching any gears
- Power train
Stopped at a light and went to pull off when the light turned green and the car would not move at the speed of gas I was giving it coasted into the Intersection. I had to turn the car off in the middle of an intersection, restart it and shift back into drive as I got down the road it did the same thing I’ll be in drive and go to apply gas and seems as though the transmission slips causing unsafe driving.
- Electrical system · Engine · Power train
The truck locks start locking and unlocking on their own, the stabilitrac and traction control will cycle between on and off, the motor will shut off, it goes to limp mode, check engine light comes on, traction control light comes on, abs light comes on, it has stalled in drive throughs on the…
The truck locks start locking and unlocking on their own, the stabilitrac and traction control will cycle between on and off, the motor will shut off, it goes to limp mode, check engine light comes on, traction control light comes on, abs light comes on, it has stalled in drive throughs on the interstate, driving around town, the vehicle is at pat clemons gmc in boone iowa, they replaced the bcm and it is still happening, there is an nhsta campaign #14V61400 for a chassis control module recall, this vehicle vin is not in that, but it does exhibit all the symptoms mentioned in the recall, very much a safety issue as it can happen anytime, especially when it is raining or snowing, started about a year ago
- Engine · Fuel/propulsion system · Service brakes
I call this a "Panic breaking defect" I have experienced this on two different GMC vehicles manufactured 14 years apart. The first was a 1999 GMC suburban with mechanically operated throttle control. The second was my present GMC Yukon XL Denali with electronic throttle control. The defect…
I call this a "Panic breaking defect" I have experienced this on two different GMC vehicles manufactured 14 years apart. The first was a 1999 GMC suburban with mechanically operated throttle control. The second was my present GMC Yukon XL Denali with electronic throttle control. The defect: The close proximity of the accelerator pedal to the brake pedal makes it possible to have the right foot on both pedals at the same time. This results in high engine RPM and full breaking pressure, however, the anti-lock breaking system releases and re-applies the break pressure repeatedly allowing the vehicle to lunge forward a short distance on each cycle. To remove ones foot from the both pedals so as to apply it to just the break would result in the vehicle, engine being at high RPM, to allow the vehicle to speed forward resulting in a serious collision. True one could use the left foot, if able, on the break and then remove the right foot, allowing the engine to return to idle but on modern automatic transmission equipped cars where the left foot plays essentially no part in driving, such an action is not likely to occur. Also the ignition key could be turned off but with both hands employed to apply maximum pressure on the steering wheel to ensure maximum braking effort, that is not likely to occur either, besides that would result in lack of power steering and vacuum boost to the break system. A proposed solution: In a drive by wire environment it would be simple to send an idle signal to the throttle body every time the break pedal is pressed and this is the condition which occurs in a normal breaking situation. I have related this to the service manager of my local dealer and have also communicated it to General Motors Customer Support even offering to demonstrate the problem but have received no response. After all I am only a lowly customer and it matters not that I am also a retired Engineer!
- Electrical system · Engine · Steering
Monday 5th 2022, (2pm)I was driving with the AC on high as I had just left the mall. The interior was hot. As I left the mall and came to a stop light...the car would rev at stop, and continue to do so until the light changed. I had the oil and transmission fluid changed at 135000. It is currently…
Monday 5th 2022, (2pm)I was driving with the AC on high as I had just left the mall. The interior was hot. As I left the mall and came to a stop light...the car would rev at stop, and continue to do so until the light changed. I had the oil and transmission fluid changed at 135000. It is currently at 138000. I turned off the AC because it did not seem to work (to cool the car down) and rolled the windows down and open the sun roof. Tuesday 6th, I was leaving the store (4pm) and again I turned the AC on and approached a stop light. When I stopped at the light, the car started revving or idling in pulses again as it did on Monday, however as I went to turn right onto the street, there was no power steering at all. Startled, I pressed the brake, shifted into park, turned the SUV off. Then restarted the SUV and the steering had returned to normal. I kept the AC off and drove home.
- Air bags · Structure › Body
Was told by my local dealer that they did not have to complete to recall unless I signed a document holding them blameless if they cracked my dashboard or cracked it worst than it already is. I declined to sign until I could investigate why I absolutely had to sign a document absolving GM of their…
Was told by my local dealer that they did not have to complete to recall unless I signed a document holding them blameless if they cracked my dashboard or cracked it worst than it already is. I declined to sign until I could investigate why I absolutely had to sign a document absolving GM of their bad design. I believe it to be unjust and insulting that we are required to choose between the safety of our vehicles vs the possible destruction of the interior due to GM's poor design. I did not get a picture of the document before I left the dealer but was told I could bring it back later if I wanted it fixed but I would have to sign the document.
- Structure › Interior panels › Dashboard
In my 2013 Yukon Denali XL the dash has cracked. It is very common for these to crack over time and I think they should fix it. Also the seat on the driver side is torn.
- Tires
On Feb.21-2020 cracks were noticed on all four tires [ only 11,000 miles ] and rubber started to fall off [separation] pics att. With side walls cracking, are these tires safe? [ from blow out ]? I am a senior cit. and do not have the $1500. to replace these four tires, is there a recall?…
On Feb.21-2020 cracks were noticed on all four tires [ only 11,000 miles ] and rubber started to fall off [separation] pics att. With side walls cracking, are these tires safe? [ from blow out ]? I am a senior cit. and do not have the $1500. to replace these four tires, is there a recall? Continental Tire needs to pay $1500. to me or replace, balance and install all four tires at no charge to [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). Tire company wants consumer to pay to have these tire replaced.
- Air bags
The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 35 MPH, the air bags inadvertently deployed. The contact stated that there were no warning lights illuminated. The contact stated that he was not involved in any crash and did not know what caused the failure.…
The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 35 MPH, the air bags inadvertently deployed. The contact stated that there were no warning lights illuminated. The contact stated that he was not involved in any crash and did not know what caused the failure. The contact stated that there was no injury. The contact stated that he then rolled the air bags up in order to be able to see as he drove the vehicle to his residence. The contact stated that he contacted the dealer who informed him that the failure was not related to NHTSA Campaign Number: 21V054000 (Air Bags). The contact stated that he had not contacted the manufacturer. The failure mileage was 190,000.
- Electrical system · Steering · Unknown or other
When driving my steering wheel jerks causing vehicle to veer, stabilitrak snd traction lights flash, lights flicker all the while driving. Vehicle nearly lost control while doing so. Auto shop cannot duplicate the issue nor any codes pop up . Very dangerous for a family while we are driving and saw many complain about this issue.
- Tires
The contact owns a 2013 GMC Yukon equipped with Continental tires, Tire line: General Grabber A/TX, Tire Size: 265/70/R17, DOT Number: A3AHHMWW. The contact stated that all four tires had cracks forming on the treads, and the rubber was detaching from the tires. The dealer was made aware of the…
The contact owns a 2013 GMC Yukon equipped with Continental tires, Tire line: General Grabber A/TX, Tire Size: 265/70/R17, DOT Number: A3AHHMWW. The contact stated that all four tires had cracks forming on the treads, and the rubber was detaching from the tires. The dealer was made aware of the failure; however, the tires were not replaced. The manufacturer was made aware of the failure and informed the contact to send the affected tires to their location in North Carolina for inspection. The vehicle and tire failure mileage was not provided.
- Air bags
The contact owns a 2013 GMC Yukon. The contact stated while her son was driving approximately 20 MPH the driver's side curtain, passenger side curtain and ceiling air bags deployed with no accident occurring. The contact stated her son did not see any warning light illuminated. The contact's son…
The contact owns a 2013 GMC Yukon. The contact stated while her son was driving approximately 20 MPH the driver's side curtain, passenger side curtain and ceiling air bags deployed with no accident occurring. The contact stated her son did not see any warning light illuminated. The contact's son safely pulled over to the side of the road and turned the vehicle off. The contact's son attempted to restart the vehicle, however it took several attempts to restart the vehicle. The son suffered injuries to the left side of his face and top of head, but did not seek medical attention. The vehicle had not been taken to local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 108,000.
- Air bags
The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a…
The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a residential fence, then collided with a parked vehicle with the rear end, ricocheted off that vehicle, then slid and collided with a tree on the driver’s side door. The contact stated that the air bags failed to deploy. A police report was filed. The contact stated her son was not injured. The vehicle was drivable and driven back to the contact's residence. Later the vehicle was towed to a local dealer where an insurance adjuster declared the vehicle a total loss. The contact stated that she had received a notification for NHTSA Campaign Number: 21V054000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 174,000.
- Electrical system · Unknown or other
There is an issue with the radio head unit that causes a high pitched noise, even when the radio is off. It happens with anything connected to the radio, like the indicator, seatbelt warning, door ajar warning. The high pitch noise causes migraines and nausea in drivers and passengers. Issue has…
There is an issue with the radio head unit that causes a high pitched noise, even when the radio is off. It happens with anything connected to the radio, like the indicator, seatbelt warning, door ajar warning. The high pitch noise causes migraines and nausea in drivers and passengers. Issue has been ongoing for months. All 3 radio heads installed by dealer have emitted this sound. Dealer refuses to send in 3rd new unit. Relief from sound only happens when the fuse for the radio head unit is pulled. Attaching a picture of the sound frequency after opening the door, car not on.
- Air bags
The contact owns a 2013 GMC Yukon. The contact stated that while driving at various speeds, she noticed a vibrating sound coming from the passenger’s side dashboard. She stated that there was a split in the dashboard that was causing the sound. The contact stated there was no warning light…
The contact owns a 2013 GMC Yukon. The contact stated that while driving at various speeds, she noticed a vibrating sound coming from the passenger’s side dashboard. She stated that there was a split in the dashboard that was causing the sound. The contact stated there was no warning light illuminated. The contact was concerned that in the event of a crash, the air bag would not deploy. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and an appointment was scheduled to repair the vehicle. The vehicle was not yet repaired. The approximate failure mileage was 60,000.
- Unknown or other
The dashboard is cracking on both sides with one crack leading to the air bag. This creates a hazard as it could impact airbag or pieces of dash could cause injury as they are sharp. Dealers will not replace although it appears to be known issue
- Structure › Body
Vehicle is kept inside in a garage in Pennsylvania with 53000 original miles. While driving the vehicle a heard a sound that sounded like plastic cracking, low and behold I watched a crack form beginning at the split between the upper dash panel and the larger dash and it continued over the…
Vehicle is kept inside in a garage in Pennsylvania with 53000 original miles. While driving the vehicle a heard a sound that sounded like plastic cracking, low and behold I watched a crack form beginning at the split between the upper dash panel and the larger dash and it continued over the instrument cluster. I also noticed another smaller crack in the panel surrounding the air bag, of which as also been recalled but no solution as of today. Upon researching further I find I am not alone, this is an obvious defect in either part material or assembly and should be covered by a recall. Dealer replacement for this will run around 1,000 dollars. I am worried that if I am involved in an accident not only do I have to worry about pieces of metal being propelled into a passenger now I also have to worry about plastic from a defective dash. Thank you for you attention to this matter.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Every GMC Yukon model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.