2013 Lincoln Navigator

Owner complaints

What owners report most

1. Power train6
2. Electrical system3
3. Engine2
4. Structure2
5. Vehicle speed control2
6. Visibility/wiper1
7. Seat belts1
8. Service brakes1
9. Unknown or other1
10. Air bags1

Latest complaints

• Aug 11, 2026TX
  Service brakes
  I am submitting this complaint regarding a safety-related braking system issue with my 2013 Lincoln Navigator (VIN: [XXX]), which has fewer than 90,000 miles. The vehicle's brake control module, which is associated with critical safety functions including the anti-lock braking system (ABS) and…

  I am submitting this complaint regarding a safety-related braking system issue with my 2013 Lincoln Navigator (VIN: [XXX]), which has fewer than 90,000 miles. The vehicle's brake control module, which is associated with critical safety functions including the anti-lock braking system (ABS) and traction/stability control system, required replacement. After a nationwide backorder and obtaining the replacement part through Gullo Ford in Conroe, Texas, an independent repair facility attempted replacement of the module on three separate occasions. The facility was unable to successfully program the replacement module and ultimately advised me to take the vehicle to an authorized Ford dealership. The vehicle was delivered to Gullo Ford on July 6, 2026, and remained there until July 20, 2026. Gullo Ford replaced the module for a fourth time but was also unable to successfully program the replacement module. The Gullo Ford repair invoice specifically states that they were "unable to complete programming due to Ford software issues with IDS" and that "Ford is aware of the issue and is working on a fix." I subsequently contacted Ford Motor Company and opened Customer Care Case [XXX]. At this time, I have not been provided with a repair solution or a definitive timeframe for when Ford will be able to correct the software/programming problem. The affected module is associated with the vehicle's anti-lock braking and traction/stability control safety systems. An authorized Ford dealership has been unable to restore these systems to proper operation because Ford's own diagnostic/programming software reportedly cannot complete the required programming. The vehicle was dropped off again on 8/10/2026 to Gullo Ford as it is unsafe to drive and no resolution has been provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jun 29, 2026KS
  Power train
  Vehicle downshifted while driving. speedometer stopped working. stopped the vehicle and the transmission failed to shift out of gear upon acceleration. cluster showed wrench and engine light. turned the vehicle off then restarted and the cluster cleared and operation returned to normal. a week…

  Vehicle downshifted while driving. speedometer stopped working. stopped the vehicle and the transmission failed to shift out of gear upon acceleration. cluster showed wrench and engine light. turned the vehicle off then restarted and the cluster cleared and operation returned to normal. a week later, the same incident. seems to be the problem that expired in the 2023 customer satisfaction campaign; however, the vehicle IS out of that window.

• May 11, 2026NV
  Engine
  While operating my 2013 Lincoln Navigator under normal driving conditions, a spark plug ejected from the cylinder head, causing immediate and catastrophic engine failure. The engine lost power and began producing severe mechanical noise, creating a potential safety hazard due to sudden loss of…

  While operating my 2013 Lincoln Navigator under normal driving conditions, a spark plug ejected from the cylinder head, causing immediate and catastrophic engine failure. The engine lost power and began producing severe mechanical noise, creating a potential safety hazard due to sudden loss of propulsion. Inspection by both an independent mechanic and an authorized Ford dealership confirmed that the spark plug ejection allowed debris to enter the combustion chamber, destroying internal engine components. The vehicle was properly maintained and this failure occurred without warning. This issue appears consistent with known problems involving the Ford 5.4L Triton engine design. Ford Motor Company has refused to escalate or investigate the failure despite documentation. Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48126 Re: Goodwill Assistance Request & Notice of Latent Defect Vehicle: 2013 Lincoln Navigator – 5.4L Triton V8 VIN: [XXX] Case Number: To Whom It May Concern, I am the original purchaser and continuous owner of a 2013 Lincoln Navigator equipped with the 5.4L Triton engine. For more than three decades I have exclusively owned Ford and Lincoln vehicles, including multiple Lincoln Navigators, Ford Expeditions, and Ford trucks — all purchased new. I also still own a 1991 Ford Mustang 5.0 GT Convertible acquired new in 1992 and a 1999 Ford pickup currently exceeding 350,000 miles. My history reflects long-standing brand loyalty and confidence in Ford durability. This Navigator has been properly maintained throughout its life. Oil changes were performed approximately every 3,000 miles by both independent mechanics and authorized service facilities. The vehicle currently has approximately 140,000 miles and remains in exceptional cosmetic and interior condition. The vehicle has never been used for towing or severe duty. While operating under normal driving conditions, the check engine light illuminated and the engine imme INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

• Jan 2, 2026TX
  Engine
  While driving at approximately 65-70 mph on a major interstate, the engine experienced a sudden catastrophic failure without warning. This caused an immediate loss of power and power steering/braking assist, making the vehicle extremely difficult to control in high speed traffic. This sudden stall…

  While driving at approximately 65-70 mph on a major interstate, the engine experienced a sudden catastrophic failure without warning. This caused an immediate loss of power and power steering/braking assist, making the vehicle extremely difficult to control in high speed traffic. This sudden stall endangered my life and the lives of nearby motorists. A certified mechanic inspected the engine internals (via borescope) and identified that a valve seat had dropped in the #4 cylinder, causing it to impact and destroy the piston. This 'dropped valve seat' failure is a known defect in Ford/Lincoln 5.4L engines. It occurred despite my meticulous maintenance history and constitutes a latent manufacturing defect that creates an unreasonable safety risk on public highways.

• Jun 25, 2025TX
  Electrical system · Power train · Vehicle speed control
  My truck on a few occasions suddenly down shift hard and on its own without warning, it could very much have cause an accident and could have been deadly at highway speeds, at the same time the speedometer would go to 0 and quit working, as well as multiple warning messages would pop up on message…

  My truck on a few occasions suddenly down shift hard and on its own without warning, it could very much have cause an accident and could have been deadly at highway speeds, at the same time the speedometer would go to 0 and quit working, as well as multiple warning messages would pop up on message display. IE out of fuel, air system failure, orange wrench, Etc. Then after some time everything would go back to normal operation until it randomly did it again. This is a major safety issue for drivers and passengers as well as other vehicles around. At the dealer they gave me a print out from 2019 that states it was a safty recall 19S07 but the dealership said it was only a technical bullet not a safty recall and dealers not responsible for the cost but will reprogram the Powertrain Control Module (PCM) with updated calibration -Requires using IDS software release 113.06A or newer (internet connection needed) -No replacement parts needed—this is a software fix But in truth, this dose not fix the problem. Online research show that in most cases the dealership has to remove main control and replace LEAD FRAME. (Located internally in the transmission) like they did on my SUV as well. The cost is over $1,500 and Ford and Lincoln are down playing the danger and by making customers pay out of pocket since it is not an official safety recall from the nhtsa. This out of pocket cost may lead to people not repairing the faulty system. This could have and could be causing accidents or maybe even deaths..This is crazy not to be a full safty recall... Sudden downshift at highway speeds could be extremely dangerous for everyone. Ford/Lincoln should be held responsible for the faulty part and repair for safty purposes.

• Jun 25, 2024FLCrash
  Power train
  As per Ford Customer Satisfaction Programs 19B05 and 19N01 down shift and molded lead frame. My truck was brought into the dealership to verify the problem. Codes revealed that the molded lead frame and output sped sensor went bad. My 2013 Navigator has 62,000 miles. It was determined that my…

  As per Ford Customer Satisfaction Programs 19B05 and 19N01 down shift and molded lead frame. My truck was brought into the dealership to verify the problem. Codes revealed that the molded lead frame and output sped sensor went bad. My 2013 Navigator has 62,000 miles. It was determined that my vehicle was 60 something days over the time limit for the repair and I would have to pay the $1500 to cover the repair! Now I see Ford is issuing a recall! I had the vehicle at the dealer waiting for weeks to get the part. I took the vehicle back as the service advisor told me they did not know when the parts would arrive. I was driving the vehicle several days after picking it up and the rear wheels locked up doing 45 mph. The vehicle behind me hit the back right of my vehicle causing $1900 worth of damage!

• Feb 5, 2024TX
  Power train
  I have had this issue happen 3 times the last couple of months.this last time I was driving in traffic and all of a sudden, the motor started humming like it was in neutral. In just a second or two I thought maybe I hit the gear shift, but I had not. I pulled over and turned the car off. waited a…

  I have had this issue happen 3 times the last couple of months.this last time I was driving in traffic and all of a sudden, the motor started humming like it was in neutral. In just a second or two I thought maybe I hit the gear shift, but I had not. I pulled over and turned the car off. waited a couple of minutes, then started it again. As I pulled onto a busy street, I pushed the gas to go and it happened again. this time i am in traffic where I cannot pull over, pressed the gas again hoping it would go as traffic was coming behind me. The car then jumped and started to act like it was getting to much gas. so i let off the gas again, it then was rolling and i barely pressed on the gas and it seemed to be normal. I drove it to my mechanic and he kept it for a week drove everywhere, no problem. i pick it up and it did the same thing sounding like it was in neutral, then was ok.

• Mar 2, 2022TX140,000 mi
  Unknown or other
  The contact owns a 2013 Lincoln Navigator. The contact stated that while driving at 30 MPH, the rear wheels seized and the vehicle made a screeching sound. The vehicle was taken to the dealer and diagnosed with wheel speed sensor failure. The contact was informed that the wheel speed sensor needed…

  The contact owns a 2013 Lincoln Navigator. The contact stated that while driving at 30 MPH, the rear wheels seized and the vehicle made a screeching sound. The vehicle was taken to the dealer and diagnosed with wheel speed sensor failure. The contact was informed that the wheel speed sensor needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the defect and directed the contact to file a complaint with the NHTSA. The failure mileage was approximately 140,000.

• Sep 27, 2020TX102,000 mi
  Electrical system · Power train · Vehicle speed control

  While driving on access road about 45 mph the car jolted very hard causing me to nearly lose control completely. The speedometer went to zero and it seemed liked the transmission downshifted to 1ST gear then it wouldn't move. I pulled over and checked under and all around car and turned it off and restarted it. It seemed fine for about 2 miles then did same thing. I turned car off and called tow guy to take it home.

• Aug 29, 2016NV35 mi
  Electrical system · Seat belts
  TL* the contact owns a 2013 lincoln navigator. When the front passenger seat belt was removed while the vehicle was in motion, the warning indicator did not illuminate. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the vehicle was operating as…

  TL* the contact owns a 2013 lincoln navigator. When the front passenger seat belt was removed while the vehicle was in motion, the warning indicator did not illuminate. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the vehicle was operating as designed. The manufacturer was made aware of the failure and confirmed that the vehicle was operating as manufactured. The failure mileage was approximately 35.

• Oct 28, 2015TX41,000 mi
  Power train
  TL* the contact owns a 2013 lincoln navigator. The contact stated that while the vehicle parked and attempting to enter, there was an abnormal noise and the vehicle rolled backwards. As a result, the contact was knocked by the vehicle as it continued to roll away. The contact was able to enter the…

  TL* the contact owns a 2013 lincoln navigator. The contact stated that while the vehicle parked and attempting to enter, there was an abnormal noise and the vehicle rolled backwards. As a result, the contact was knocked by the vehicle as it continued to roll away. The contact was able to enter the vehicle and depress the brake pedal in order for the vehicle to stop. The vehicle was taken to a dealer who diagnosed adjusted the timing in the transmission but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 41,000. The vin was not available.

• Sep 17, 2015IL20,000 miCrash2 injuries
  Air bags · Structure › Body

  Head on collision on drivers side of front of navigator; however, only the passenger air bag deployed with no passenger in the seat, only I was driving, but my airbag did not deploy. it seem odd to me...updated 10/15/15 *bf

• Jun 25, 2014PA8,000 mi
  Visibility/wiper
  I have a 2013 lincoln navigator that has some serious problems with it's rain sensing wipers. they will stop completely during a rain or rain/snow storm. other times they won't come on by themselves. they instead have to be turned on manually. they have come on and stayed on for at least two…

  I have a 2013 lincoln navigator that has some serious problems with it's rain sensing wipers. they will stop completely during a rain or rain/snow storm. other times they won't come on by themselves. they instead have to be turned on manually. they have come on and stayed on for at least two minutes when there has been absolutely no rain or moisture in the air. I am sure you will agree with me that this can prove to be a very dangerous situation. we also have documentation on the dealer's work orders showing the times we had brought our vehicle in for the problems. we have pictures proving our problem but these pictures have been completely ignored by both the lincoln reps themselves and the dealer's service department that we purchased our vehicle from new last may' williams auto group in sayre, pa. from their tests the wipers 'work as they were designed to'. I am going through the pa lemon law now but I was just curious if there had been other vehicle owners, ford or lincoln, that have reported the same or similar problem. what makes this very troublesome IS both the company's and the williams group ignoring our proof -- the pictures. previously we were having problems with our tailgate opening while driving the vehicle, outside mirrors moving on their own, drivers seat adjusting on its own and the key lock not operating as it should. even though none of these were able to be reconstructed at the dealership, there were 3 instances where these were witnessed by the dealer's service employees. so they did go ahead and replace many of the modules but have done nothing with the wipers. *tr

• Apr 28, 2014TX5,500 mi
  Structure › Body

  TL* the contact owns a 2013 lincoln navigator. The contact stated that while entering the vehicle, a passenger's foot became trapped in the retractable running board. There were no injuries. The vehicle was taken to the dealer, who stated that the vehicle was performing as designed. The manufacturer was made aware of the issue. The failure mileage was 5500.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Unexpected Transmission Downshift

  RQ17010Opened Dec 25, 2017Closed Oct 22, 2019Recall 19V075000
  The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged…

  The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10205031Touchscreen navigation system - arabic language - blank screen
• 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
• 1020498649 CFR Part 579.5 Monthly Communications - January 2016
• 10201087This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.
• 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10183669Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped with A 6R80 Transmission Transmission Molded Leadframe Extended Coverage In some of the affected vehicles, an output shaft speed (OSS) sensor failure may result in an illuminated malfunction indicator light (MIL) and/or wrench light in the instrument cluster with diagnostic trouble codes (DTCs) P0720, P0722, P0731 and/or P1500 stored in the powertrain control module (PCM).
• 10181917Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
• 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
• 10176835This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10171859Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10170914Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
• 10164426Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with four wheel drive (4WD) may exhibit an intermittent grinding noise while driving in two wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to replace the worn vacuum and/or IWE components.
• 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
• 10162411Customer Satisfaction Program 19N01: Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Transmission Molded Leadframe Extended Coverage
• 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
• 10159510Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Transmission Molded Leadframe Extended Coverage
• 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
• 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10156539Certain 2012 - 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Sudden Transmission Downshift - Powertrain Control Module Reprogramming
• 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10149748Some 2013-2018 F-150/Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. Follow the Service Procedure steps to correct the condition.
• 10143095Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing any normal diagnosis suspect that the check valve is the root cause of the issue. If the check valve has been ruled out as the root cause for the issue refer to Work Shop Manual 308-07 and follow normal diagnosis.
• 10143079Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
• 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.
• 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
• 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
• 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.

Every Lincoln Navigator model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.