2014 Lincoln Navigator

Owner complaints

What owners report most

1. Power train7
2. Unknown or other3
3. Electrical system3
4. Exterior lighting2
5. Engine2
6. Vehicle speed control2
7. Visibility1
8. Electronic stability control (esc)1
9. Service brakes1
10. Service brakes, hydraulic1

Latest complaints

• Sep 4, 2025MO
  Electrical system · Engine
  the vehicle's antitheft system automatically triggers. There are two different events here: 1. Anti theft system triggers when the engine is off. When I attempt to start the car, the engine will not activate. By going through a series of locking and unlocking attempts (via key fob, via door…

  the vehicle's antitheft system automatically triggers. There are two different events here: 1. Anti theft system triggers when the engine is off. When I attempt to start the car, the engine will not activate. By going through a series of locking and unlocking attempts (via key fob, via door locks, via keyless entry) I can eventually get the engine started. This event happens every other day. 2. Anti theft system triggers when the engine is on, while driving on the road. This results in the engine shutting off, and both the steering wheel and brake pedal locking up. I took the vehicle to a Lincoln dealer (Dave Sinclair Lincoln St. Louis) and after running diagnostics they suspect the root cause is due to an Apple Air tag that is attached to the key ring of the key I'm using, and the PATS sensor module mounted to the bottom of the lock cylinder could be triggering/sensing a security event as a result. I do not think a reasonable resolution to prevent future issues is to not have an air tag (or similar device) in the vehicle. The anti theft system triggering when the engine off is an inconvenience. However, the anti theft system triggering while the car is in motion is a major safety hazard.

• Mar 25, 2025IL60,000 mi
  Power train
  The contact owns a 2014 Lincoln Navigator. The contact stated while driving 60 MPH, the transmission unexpectedly downshifted to a lower gear, and the vehicle decelerated to 25 MPH within 4-5 seconds. The power train warning light was illuminated. The contact pulled over to the side of the road and…

  The contact owns a 2014 Lincoln Navigator. The contact stated while driving 60 MPH, the transmission unexpectedly downshifted to a lower gear, and the vehicle decelerated to 25 MPH within 4-5 seconds. The power train warning light was illuminated. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the warning light was no longer illuminated, and the vehicle responded as needed while driving. The vehicle was taken to Firestone, where DTC: P0722 was retrieved, and the vehicle was diagnosed with output shaft speed sensor failure. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a related recall. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the failure was not related to a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

• Jan 14, 2025MO
  Power train

  Transmission shutting

• Jul 18, 2023NJ122,000 mi
  Visibility › Defroster/defogger/hvac system
  The contact owns a 2014 Lincoln Navigator. The contact stated while driving at an undisclosed speed, after activating the HVAC system, she heard an abnormal rumbling sound coming from behind the dashboard. As a result, the contact stated that she was unable to fully use the HVAC system, including…

  The contact owns a 2014 Lincoln Navigator. The contact stated while driving at an undisclosed speed, after activating the HVAC system, she heard an abnormal rumbling sound coming from behind the dashboard. As a result, the contact stated that she was unable to fully use the HVAC system, including the defroster, potentially reducing front windshield visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 22S56 (HVAC), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 122,000.

• Nov 7, 2022FL40,000 mi
  Service brakes, hydraulic
  The contact owns a 2014 Lincoln Navigator. The contact stated while driving approximately 10 MPH and reversing into a parking space, the brake pedal was depressed and went to the floorboard and failed to stop the vehicle as needed. The contact stated the vehicle was stopped by the curb. The contact…

  The contact owns a 2014 Lincoln Navigator. The contact stated while driving approximately 10 MPH and reversing into a parking space, the brake pedal was depressed and went to the floorboard and failed to stop the vehicle as needed. The contact stated the vehicle was stopped by the curb. The contact stated that the low brake fluid warning light was illuminated. The contact stated that she purchased brake fluid and had filled the reservoir however, the brake pedal failed to return to the normal position. The brake functionality did not return. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power brake booster and brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The failure mileage was approximately 40,000.

• Sep 17, 2022IN
  Power train
  My vehicle exhibits an illuminated malfunction indicator light (MIL) and sometimes a wrench light in the instrument cluster. I had a diagnostic done on my truck to troubleshoot issue and the code was P0720. Ford issued a recall on Lincoln Navigator built between April 11, 2011 through August 19…

  My vehicle exhibits an illuminated malfunction indicator light (MIL) and sometimes a wrench light in the instrument cluster. I had a diagnostic done on my truck to troubleshoot issue and the code was P0720. Ford issued a recall on Lincoln Navigator built between April 11, 2011 through August 19, 2013. My truck was built October 2013 and Tom Wood Ford of Indianapolis Indiana states my vehicle does not qualify for the recall and they want $1400.00 to repair the same issue as the recall notice. I was under the assumption that If an affected vehicle exhibits an illuminated malfunction indicator light (MIL) and/or wrench light in the instrument cluster with diagnostic trouble codes (DTCs) P0720, P0722, P0731 and/or P1500 stored in the PCM, dealers are to replace the molded leadframe and this service must be performed at no charge to the vehicle owner. I believe Ford/Lincoln still installed the faulty recalled parts on all Lincoln Navigators that were built the whole year in 2013. I would like for this expensive repair to be covered under the Ford Customer Satisfaction Program 19N01.

• Apr 21, 2022WI82,000 mi
  Power train
  The contact owns a 2014 Lincoln Navigator. The contact stated that while driving at various speeds, the vehicle would independently downshift which would lead to an abrupt slowdown of the vehicle. The contact stated that both the power train and fuel tank warning symbols would appear on the…

  The contact owns a 2014 Lincoln Navigator. The contact stated that while driving at various speeds, the vehicle would independently downshift which would lead to an abrupt slowdown of the vehicle. The contact stated that both the power train and fuel tank warning symbols would appear on the instrument panel after the failure. The contact would then restart the vehicle and resume normal driving shortly after the failure. The contact had taken the vehicle to an independent mechanic who was initially unable to duplicate the failure. The mechanic diagnosed the vehicle and discovered that the Powertrain Control Module (PCM) was defective. The mechanic also reached out to a dealer who informed him that there were no recalls on the vehicle. The manufacturer was notified of the failure and confirmed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 82,000.

• Dec 29, 2020IL97,000 mi
  Power train
  TL* the contact owns a 2014 lincoln navigator. The contact stated that while at a stop and to go, the vehicle loss motive power between first and second gear, failing to accelerate as designed. There was no warning light illuminated. The vehicle was take roberts motors inc., (4350 n alby st, alton…

  TL* the contact owns a 2014 lincoln navigator. The contact stated that while at a stop and to go, the vehicle loss motive power between first and second gear, failing to accelerate as designed. There was no warning light illuminated. The vehicle was take roberts motors inc., (4350 n alby st, alton, il 62002) where the transmission fluid was change and a new hose was replaced however, the repairs failed to fix the failure. The vehicle was later taken to weber ford (3465 progress pkwy, granite city, il 62040) and was test driven however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact mentioned that the vehicle failed to exceed 25 mph. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

• Sep 29, 2020NV
  Suspension
  This vehicle was mis-built without its towing suspension system installed. the vin and other manufacturer (mfg) -produced documents state that this vehicle has a self-levelling system which inflates suspension air bags upon connecting a trailer. however, this particular vehicle (per the…

  This vehicle was mis-built without its towing suspension system installed. the vin and other manufacturer (mfg) -produced documents state that this vehicle has a self-levelling system which inflates suspension air bags upon connecting a trailer. however, this particular vehicle (per the dealership) IS missing any type of self-levelling suspension system. this mis-build means that - when a trailer IS connected - the headlights point upwards instead of front and/or slightly down to show the road conditions, which makes that alone a safety hazard. upward lights may also impact oncoming traffic by blinding other drivers. my husband informs me there are other safety concerns that go along with this, but I do not understand all the physics of how towed vehicles operate so I cannot explain further how my safety, and possibly others, are risked when towing a load with this vehicle or others mis-built like it. the dealership purchased my vehicle back from me and it remains on their lot today instead of being sold at auction as stated. I found that another vehicle (2 years newer, but same mfg) was mis-built without its towing suspension system. I reported both issues to the dealerships. in the case of the potential replacement vehicle, I simply did not buy it. I reported both instances directly to the mfg and was told that was an issue for which the dealerships were responsible. I am concerned that this mfg has a known issue with a particular build of vehicle and IS ignoring potential safety issues. I am concerned that their dealerships are also ignoring the problem instead of fixing it. I would like someone with more knowledge than me to investigate this matter and, if necessary, get the problems resolved to include further remuneration to me as applicable. I have documents, but am not sure what's relevant to upload. thank you.

• Jun 3, 2020IA
  Electrical system · Exterior lighting

  Cluster lamp in dash has digital display that IS not visible in bright sun light. This makes any warnings not visible. Can be hazardous with out the door/tailgate symbols visible. When driving the display IS not legible, it appears that the lamps are not lit, the surrounding lights illuminate the cluster at night. *tr

• Feb 23, 2020MO53,986 miCrash1 injury
  Engine · Unknown or other · Vehicle speed control
  Driving at about 25-30 mph on side street and my car surged out of control.. I attempted to control the speed with the brake. I was about 100-150 feet from a busy intersection (40 highway -the car surging really fast. I needed to make some quick decisions to protect a lot of people from being badly…

  Driving at about 25-30 mph on side street and my car surged out of control.. I attempted to control the speed with the brake. I was about 100-150 feet from a busy intersection (40 highway -the car surging really fast. I needed to make some quick decisions to protect a lot of people from being badly injured or killed. I had to leave the key on so that I could control the car away from 40 highway- so I turned into a little path to my right which led me into big trees or a thicket. I chose the thicket not knowing there was a terrain in the middle. actually , the car was going so fast - I had very little control at this time. My car attempted to go up on one side flew about 20 feet through the air when it landed a small tree kept it from rolling over and came out on a hill again heading for the busy 40 highway. as luck would have it ,the hill was wet and muddy from rain and I pulled the steering wheel as hard as I could to my right turning the car up the hill - away from the traffic. the soft ground helped to put the car in a skid and flipped the back end around. as it was heading up the hill I quickly turned off the key and got the car stopped. when the towing company came to pick up the car -unsafe still surging. took car to bob sights ford . ( previously,they repaired the popping noice described in another 'nathsa' complaint. ) car was totaled. I tried to get them to hook the car up to the mechicanical module scanner for the safety of others. instead they put it on the body scanner they use to locate all components when repairing a wrecked car (which I paid for) would not put the car on the mechnical scanner even though it was still surging when I finally released it to the insurance company. my biggest concern IS the safety of others. I even talked to one of the owners of the dealership.

• Oct 18, 2019TN107,000 mi
  Unknown or other
  Pressed the gas after sitting a stop light and got no power. Shifting into neutral and back into drive again seemed to help, until I got on the interstate 5 minutes later and noticed that my speedometer had stopped working and the message center was flashing the wrench symbol along with a "--miles…

  Pressed the gas after sitting a stop light and got no power. Shifting into neutral and back into drive again seemed to help, until I got on the interstate 5 minutes later and noticed that my speedometer had stopped working and the message center was flashing the wrench symbol along with a "--miles to e fuel level low" message. There was half a tank of gas in tank. Got off the interstate and almost made it home until I drove up a hill with a stop sign at the top, and once again, no power when I pressed the gas after stopping at the sign. I had to push the pedal all the way down just to get it go 5MPH the rest of the way up the hill to my house. When I turned the engine off and then back on, the warning disappeared and the speedometer suddenly worked again. the next day, the engine suddenly downshifted while I was driving it to the dealership to check out, with the wrench light flashing again and the speedometer stuck on zero. This was on low mph city streets. made it to the dealership and it again reset after turning off the engine. Seems to lose power when accelerating up the shallowest inclines. this has already been identified as a powertrain control module issue for 2011-2013 navigators under nhtsa ID number 10162411 and nhtsa campaign number: 16v248000. 2014 models need to be added to the recall. More info here: https://static.oemdtc.com/recall/mc-10162411-0001.pdf

• Oct 4, 2019MN90,000 mi
  Power train
  TL* the contact owns a 2014 lincoln navigator. While driving various speeds, the vehicle downshifted intermittently without warning into first gear. The contact had to turn the vehicle off and back on for the vehicle to resume normal operation. The vehicle was taken to john wiese ford (203 10TH st…

  TL* the contact owns a 2014 lincoln navigator. While driving various speeds, the vehicle downshifted intermittently without warning into first gear. The contact had to turn the vehicle off and back on for the vehicle to resume normal operation. The vehicle was taken to john wiese ford (203 10TH st s, sauk centre, mn 56378, (888) 868-6561) where it was diagnosed that the lead frame was faulty and needed to be replaced. The vehicle was repaired. The contact referenced nhtsa campaign number: 19v075000 (power train), but the vin was not included. The manufacturer was made aware of the failure and provided case number: cas-24448826-j5n0k0. The manufacturer confirmed that there were no recalls. The failure mileage was approximately 90,000. *tt consumer stated in regards to safety recall 19s07 which does not include my vehicle because of manufacture dates. I have experienced the same safety issue downshifts as this recall but the manufacture date does not include my vehicle by 28 days. Therefore lincoln will not cover the repair to correct the extreme safety issue. please include my repair info to my safety complaint oid no. 11266110. *Jb

• Sep 10, 2019FL134,103 miCrash
  Electronic stability control (esc) · Service brakes · Structure › Body
  Reoccurring brake fluid system. have had it replaced 3 times already. I have lost three ability to stop my vehicle in may and ended up crashing into a tree while backing up. Constant break fluid spraying on the tires and rim of the front passenger area. damage to the tail gate area from the tree…

  Reoccurring brake fluid system. have had it replaced 3 times already. I have lost three ability to stop my vehicle in may and ended up crashing into a tree while backing up. Constant break fluid spraying on the tires and rim of the front passenger area. damage to the tail gate area from the tree collision has caused me to have wiring system issues with my back tail light constantly blowing the bulb. Had this repaired twice from joe hudson collision and then soundly by lincoln dealership in orange park fl.

• Aug 22, 2019MN106,000 mi
  Power train · Vehicle speed control

  The speedometer would intermediately stop working. when this IS happening it would have a loss in power or begin to misfire. we have now stopped driving the vehicle because it down shifted extremely hard at road speed while along side another vehicle. the wife was extremely scared and I am afraid it will happen again and cause damage to the transmission.

• Mar 6, 2019MI34,000 mi
  Electrical system · Unknown or other

  Intermittent extreme static noise from speakers with radio off and volume off. so loud you have to exit vehicle. very dangerous because you immediately cover your ears. Happened three times while vehicle was moving. once on highway.

• Nov 7, 2014TX213 mi
  Exterior lighting
  In direct sunlight the odometer/multifunction display IS not readable. The display serves as an annunciator warning device for rear and side doors not closed properly. It IS possible to drive with the rear door not secured and the warning to indicate this IS not able to be read in the direct…

  In direct sunlight the odometer/multifunction display IS not readable. The display serves as an annunciator warning device for rear and side doors not closed properly. It IS possible to drive with the rear door not secured and the warning to indicate this IS not able to be read in the direct sunlight. Interestingly enough the display IS brighter by turning on the lights on in the park lamp mode as opposed to the automatic mode. This seems to be a software resolvable issue. *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10205031Touchscreen navigation system - arabic language - blank screen
• 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10181917Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
• 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
• 10176835This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10172972SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
• 10171859Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10170914Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
• 10164426Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with four wheel drive (4WD) may exhibit an intermittent grinding noise while driving in two wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to replace the worn vacuum and/or IWE components.
• 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
• 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
• 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
• 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10149748Some 2013-2018 F-150/Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. Follow the Service Procedure steps to correct the condition.
• 10143095Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing any normal diagnosis suspect that the check valve is the root cause of the issue. If the check valve has been ruled out as the root cause for the issue refer to Work Shop Manual 308-07 and follow normal diagnosis.
• 10143079Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
• 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.
• 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
• 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
• 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.
• 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab  select sync or hvbom. For genuine ford accessories use: pts workshop tab  select dealer installed accessory or accessory installation.
• 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
• 10095102Some 2011-2016 expedition and navigator vehicles may exhibit a rattle noise from the roof opening panel shield while driving over bumps. Follow the service procedure steps to correct the condition.
• 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10078988Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645

Every Lincoln Navigator model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.