2024 Lincoln Navigator
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lincoln › Navigator › 2024
These records cover every 2024 Lincoln Navigator. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2024 Lincoln Navigator. Newest first.
Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist…
Risk and remedy
Risk
Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.
Remedy
The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of…
Risk and remedy
Risk
Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy
The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
Risk and remedy
Risk
A loss of brake function increases the risk of a crash.
Remedy
Dealers will inspect the front brake line and replace the brake line or air cleaner outlet pipe, as necessary, free of charge. Owner notification letters were mailed May 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S47.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…
Risk and remedy
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Expedition, and 2024 Lincoln Navigator vehicles equipped with 3.5L GTDI engines. The engine may have a misaligned engine cup plug, which can result in a rapid oil leak.
Risk and remedy
Risk
A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will inspect the engine cup plug alignment, and replace the plug if necessary, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S30.
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, 2024 Expedition and 2024 Lincoln Navigator vehicles equipped with a 3.5L GTDI engine. The engines may have a misaligned engine cup plug, which can result in a rapid oil leak.
Risk and remedy
Risk
A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will inspect the engine cup plug alignment, and replace the plug if necessary, free of charge. Owner notification letters were mailed on May 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S70.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208…
Risk and remedy
Risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Owner complaints
16 complaints4 involved a crash1 injuries
What owners report most
Latest complaints
- Electrical system · Power train · Service brakes
On August 31, 2026, at approximately 11:07 a.m., the vehicle had been parked and was stationary with the engine running. After remaining stationary for a short period of time, the vehicle suddenly and unexpectedly moved backward rapidly on its own. I did not intentionally command the vehicle to…
On August 31, 2026, at approximately 11:07 a.m., the vehicle had been parked and was stationary with the engine running. After remaining stationary for a short period of time, the vehicle suddenly and unexpectedly moved backward rapidly on its own. I did not intentionally command the vehicle to move backward and I did not press the accelerator. While the vehicle was moving backward, I pressed the brake pedal twice in an attempt to stop the vehicle. The brake pedal felt soft, as though there was little or no braking resistance, and the vehicle did not respond to my braking attempts. Immediately afterward, the vehicle unexpectedly moved forward and struck a vehicle in front of it. That vehicle was then pushed into another vehicle. The cause of this incident is currently unknown. I am concerned about a possible braking-system failure, unintended vehicle movement, powertrain/transmission control malfunction, electrical/electronic control malfunction, or other vehicle-control defect. The vehicle is available for inspection. I have requested that the dealer preserve all electronic and diagnostic data before any repair, reset, software update, or reprogramming is performed.
- Back over prevention › Warnings · Electrical system · Lane departure › Blind spot detection
Placing the vehicle in reverse we backed into a concrete piller and none of the safet sensors allerted us to the object.
- Electrical system · Seat belts · Seats
On May 26, 2024, I entered into a lease agreement for a Lincoln Navigator vehicle manufactured and warranted by Lincoln Motor Company. This vehicle subsequently developed multiple serious and dangerous safety defects, including uncontrolled and spontaneous seat inflation, failure of seat pump…
On May 26, 2024, I entered into a lease agreement for a Lincoln Navigator vehicle manufactured and warranted by Lincoln Motor Company. This vehicle subsequently developed multiple serious and dangerous safety defects, including uncontrolled and spontaneous seat inflation, failure of seat pump systems, infotainment system failure including loss of backup camera and safety display systems, unexpected closure of side mirrors while driving, and continued seat movement and mechanical activation after the vehicle was powered off. These defects presented a direct and substantial risk to occupant safety. On multiple occasions, uncontrolled seat inflation physically restrained and trapped an occupant, including a minor child, by causing the seat structure to expand while the seatbelt locking mechanism engaged, restricting the occupant’s ability to exit the seat. These events occurred while the vehicle was in operation, including while traveling on a public freeway, creating an immediate and dangerous safety hazard. Lincoln Motor Company and Galpin Ford were repeatedly notified of these safety defects. On January 6, 2025, the vehicle was delivered to Galpin Lincoln, an authorized Lincoln Motor Company repair facility, for emergency repair due to these ongoing and escalating safety failures. Lincoln Motor Company retained possession of the vehicle for approximately eighty-three (83) days. During this time, Lincoln Motor Company admitted in writing that critical seat systems and associated pump mechanisms were not functioning as designed. Lincoln Motor Company further admitted that no repair remedy existed for certain infotainment and software-related system failures due to lack of available corrective software or engineering solution. Despite these admissions & despite exceeding statutory repair period thresholds, Lincoln Motor Company failed to repair myriad safety hazards on our Navigator leaving us with an inoperable vehicle.
- Power train
The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 55 MPH on several occasions, the transmission independently shifted into neutral(N). The contact stated that during each failure, the drive(D) button was pressed without depressing the brake pedal first.…
The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 55 MPH on several occasions, the transmission independently shifted into neutral(N). The contact stated that during each failure, the drive(D) button was pressed without depressing the brake pedal first. The contact stated that an undisclosed message was displayed. The vehicle was taken to the dealer on three occasions; however, the dealers were unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 1,700.
- Service brakes, hydraulic
The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 30 MPH, the vehicle abruptly stopped in the middle of the roadway. During the failure, the message "Check Brake System" was displayed. The vehicle was taken to the local dealer who was unable to duplicate…
The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 30 MPH, the vehicle abruptly stopped in the middle of the roadway. During the failure, the message "Check Brake System" was displayed. The vehicle was taken to the local dealer who was unable to duplicate or identify the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 25V488000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 23,000.
- Suspension · Wheels
The vehicle vibrates, specially over 50MPH. Problem reported 3 times to Lincoln. Lincoln claims they know there is an issue with 2024 navigators drivability, but cannot offer a solution at this time.
- Suspension
Tires keep losing balance. From my initial test drive of this new 2024 Lincoln Navigator L, I have noticed a rough ride and vibrations, especially at highway speeds. Initially, 1 tire was identified as not being able to be road force balanced within spec as the cause of the vibration and that tire…
Tires keep losing balance. From my initial test drive of this new 2024 Lincoln Navigator L, I have noticed a rough ride and vibrations, especially at highway speeds. Initially, 1 tire was identified as not being able to be road force balanced within spec as the cause of the vibration and that tire was replaced. Within a short period of time, the rough ride and vibration issues reoccurred, and the dealership stated that two additional tires were determined as no longer being able to be road force balanced within spec and needed to be replaced. It was then suggested that all 4 OEM Pirelli tires be replaced with a full new set of Michelin tires. Shortly thereafter, the rough ride and vibration issues cropped again and it was determined that all four Michelin tires would no longer road force balance within spec and they were replaced with an all new set of four Michelin tires. Those tires have now been road forced balanced twice more, with tires needing to be rebalanced. Even though the dealership service departments have tried, no underlying suspension issues have been identified as causing all these tires to need rebalancing. I have even taken my vehicle to an independent tire shop to assess if tires are out of balance, and they verified that they were and performed a road force balance on them, however within a matter of weeks the tires needed to be rebalanced again. In total, in the 4 months that I have had this vehicle, it has been at the dealership service department for more than 25% of the time with no determination as to what the underlying cause of why tires need to be rebalanced so frequently, or fail to the point that they no long rebalance and need to be replaced.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
When driving with the Cruise control Activated, after the brake has been applied or the cruise control cancel button is pressed, the Forward collision warning and Automatic Emergency Braking system doesn't appear to be active. The sensors do not detect a car in front until either Cruise control is…
When driving with the Cruise control Activated, after the brake has been applied or the cruise control cancel button is pressed, the Forward collision warning and Automatic Emergency Braking system doesn't appear to be active. The sensors do not detect a car in front until either Cruise control is re-engaged, or the Cruise Control system is turned of completely. Dealer has verified that this behavior is similar to another car of same model and year. Dealer has inspected and said that it appears to be designed to work that way, but will talk to senior manufactures technical resources.
- Suspension · Wheels
From the initial test drive, I have felt an unusual vibration felt in both the steering wheel and seat while driving the vehicle. This vibration becomes more pronounced at higher speeds, especially after 70+ MPH, but still noticeable at lower speeds at 45+ MPH. Tires were initially blamed as the…
From the initial test drive, I have felt an unusual vibration felt in both the steering wheel and seat while driving the vehicle. This vibration becomes more pronounced at higher speeds, especially after 70+ MPH, but still noticeable at lower speeds at 45+ MPH. Tires were initially blamed as the underlying cause, and the original tires were completely replaced within the first month of ownership, but the problems continued. Subsequently, at the 2nd month of ownership, the new set of tires were completely replaced again (this is now the 3rd set of tires), and the problem still persists. Dealership tells me that Lincoln engineers are aware of this situation, and that other owners of the 2024 Lincoln Navigators and 2024 Ford Expeditions have complained about this same concerns. Besides the vibration, the ride quality of the vehicle is terrible, and appears to me that the adaptive suspension is not performing as expected. I had a 2022 Lincoln Navigator which did not have any of these issues, and I know how this vehicle should ride and feel, and I know that this particular vehicle is not handling and riding as designed. Vehicle has less than 3000 miles on it and is on its third set of tires, and the underlying issue has not been identified.
- Power train · Suspension · Wheels
I bought new 2024 Lincoln Navigator in March 2025. From day 1, the vehicle rattles and vibrates above 40mph. The vibrations are high pitched and lead to whole car shimmering. I had all four tires and wheels replaced by the dealership. The vibrations are significantly intense when compared to normal…
I bought new 2024 Lincoln Navigator in March 2025. From day 1, the vehicle rattles and vibrates above 40mph. The vibrations are high pitched and lead to whole car shimmering. I had all four tires and wheels replaced by the dealership. The vibrations are significantly intense when compared to normal road feedback. The vibrations lead to excessive fatigue and tiredness over long distances travel. Lincoln has issued service bulletin and no fix has been found so far.
- Exterior lighting
When driving with automatic brights, occasionally when it automatically switches to dim, the dim lights will shine only about 10 feet in front of the car. When it does this, it shines so bright directly in front of the car, the brights won't come back on. It is also a very harsh demarcation so…
When driving with automatic brights, occasionally when it automatically switches to dim, the dim lights will shine only about 10 feet in front of the car. When it does this, it shines so bright directly in front of the car, the brights won't come back on. It is also a very harsh demarcation so that it is completely dark beyond 10 feet and to the sides. You can shut the car off and back on and it corrects it. This happened on my way to work in the dark right before I hit standing water in the road under a narrow bridge. It nearly caused me to have an accident. The dealership fixed this issue once and recorded that they replaced some melted wiring and connectors. It is happening again and has been reported to the dealership and to Lincoln Customer Service.
- Power train · Suspension
The vehicle has a vibration at interstate speeds 70-85 mph. The dealership has rebalanced the tires that came on the car, installed new tires and road forced balanced, replaced transfer case, rear drive shaft, but different size tires on car, and done another road force balance on the 2nd set of…
The vehicle has a vibration at interstate speeds 70-85 mph. The dealership has rebalanced the tires that came on the car, installed new tires and road forced balanced, replaced transfer case, rear drive shaft, but different size tires on car, and done another road force balance on the 2nd set of new tires that were put on car. FSE told dealership to give the car back to us and there was noting else they will do even though vibration still remains. Dealership put in it's service notes that the condition still remains, but was told to give customer back the vehicle. We have put less than 700 miles on the car and dealership has put close to 1100 or so miles on it test driving after repairs each time. This vibration could cause bearings, gears, and drive train failure that could result in potential death at highway speeds. Upon investigating this problem I found this to be a issue with the 2024 Lincoln Navigator throughout the US. I have requested Lincoln buy the vehicle back and was told they would not. My case number with the Lincoln customer service is [XXX] . Teresa 888-214-2155 ext.77992 is the representative. I would ask the NHTSA to investigate this problem for us consumers out here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
Drivers side rear quarter panel glass shattered out of no where. Was at a dead stop in 90 degree traffic in florida, heard a loud bang, and window broke. You can see the window flexed out from the break. I think this was a faulty window due breaking out of no where with no impacts.
- Engine · Forward collision avoidance › Automatic emergency braking
Answers: 1) vehicle lurched forward crashing into a garage door and vehicle shut down. Vehicle IS available for inspection. 2) crashing into garage door could have caused bodily injury. 3) the problem has not been reproduced or confirmed at this time. 4) the vehicle/component has not been…
Answers: 1) vehicle lurched forward crashing into a garage door and vehicle shut down. Vehicle IS available for inspection. 2) crashing into garage door could have caused bodily injury. 3) the problem has not been reproduced or confirmed at this time. 4) the vehicle/component has not been inspected yet. 5) no prior warnings or symptoms. The incident occurred [xxx]. 6) the vehicle IS equiped with pre-collision assist with automatic emergency braking that did not operate. 7) the vehicle IS being repaired and I will have lincoln inspect the vehicle under warranty before driving it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6)
- Lane departure › Assist · Lane departure › Warning · Vehicle speed control
The lane keeping system on the Lincoln Navigator L is very heavily “right handed”and hugs the right line while cruise control is active. The lane centering over corrects and bounces off of the center line and right hand side lanes on two lane highways. This caused me to strike a mailbox and chase…
The lane keeping system on the Lincoln Navigator L is very heavily “right handed”and hugs the right line while cruise control is active. The lane centering over corrects and bounces off of the center line and right hand side lanes on two lane highways. This caused me to strike a mailbox and chase $7k worth damage to repair. The dealership and Lincoln customer service has been inattentive to my concerns despite the repeated professional complaints. I believe the radar and sensors are out of collaboration and require techinical support
- Unknown or other
Back CAMERA sometimes becomes blurry while driving reverse.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011352"Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date"
- 11010250"Quality improvements include: -Robustness action to enhance the Connectivity, Networking and Cellular Data Services and power management. -Ensuring reliable functionality of Stolen Vehicle Services"
- 11009830In some of the affected vehicles, it is possible the required software required for the Pro Trailer Backup Assist (PTBA) feature was not installed in the vehicle during assembly. A customer with a vehicle that did not receive the required software will be unable to complete the trailer calibration process required to use the PTBA feature. Trailer maneuvering using the steering wheel will be unaffected
- 11009442Some 2022-2024 Expedition/Navigator vehicles built on or before 09-Oct-2024 may experience a random BLIS indicator illuminated in the exterior mirror with no vehicle or objects near the vehicle.
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008706An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024
- 11008698Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
- 11007897Some 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the gear shift module (GSM) in park (p) and then partially filling the fuel tank.
- 11007143Quality Improvement include: - Addresses potential vehicle no start after OTA update. -SYNC Screen will show correct software update status.
- 11006769This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
- 11005754Some 2024 Expedition/Navigator vehicles built on or before 07-Mar-2024 may exhibit a concern where the vehicle is unable to complete the trailer calibration drive for the trailer backup assistance feature. The customer will see all instructional information in the center display screen for the trailer calibration including "Drive Straight Forward To Calibrate", "Drive Left Or Right To Calibrate" and "System Calibrating", but the system will never complete the calibration process. This will prevent customers from using the feature to back up a trailer. This may be due to the software in the image processing module A (IPMA).
- 11001579This article supersedes 24-2028 to update the vehicle symptom. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random "Blind Spot Not Available Sensor Blocked" and/or "Cross Traffic Alert Not Available Sensor Blocked" warning messages in the IPC with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module - left (SODL) and/or B13F4:97 in the side obstacle detection control module - right (SODR) and/or U0233 and U0232 in the image processing module A (IPMA) may also be present. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness. To correct the condition, follow the Service Procedure to repair damage and install shields.
- 11001385Some 2021-2024 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace the engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, make sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine-to-transmission spacer plate.
- 11001147Certain 2022-2024 Model Year Expedition and Navigator Vehicles - Rear Seat Entertainment Screen Software Update
- 11001112Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
- 11000764Some 2022-2024 Expedition/Navigator vehicles may experience a random BLIS indicator illuminated in the exterior mirror with no vehicle or objects near the vehicle. This may be due to the radar signal echoing through the trailer hitch bar. To correct the condition, follow the Service Procedure to block the trailer hitch tube ends.
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 110002962024 Expedition/Navigator vehicles built on or after 14-May-2024 may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Expedition/Navigator vehicles built on or after 14-May-2024 do not include keyless entry keypad code cards. Customers are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owners Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.
- 10254142Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.
- 10253686Some 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the gear shift module (GSM) in park (p) and then partially filling the fuel tank. To correct the condition, perform the IPC module programming using the latest level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10253552Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
- 10252697Quality Improvements include: -Various dashboard alerts display enhanced such as speed warning and temperature -Fuel Gauge not updating after refill along with DTE. -Temperature RTT (Reconfigurable Telltale) changes from red to neutral.
- 10252525This article supersedes 23-2266 to update the vehicle model years affected to include 2024 model year. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module - left (SODL) and/or B13F4:97 in the side obstacle detection control module - right (SODR) and/or U0233 and U0232 in the image processing module A (IPMA) may also be present. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness.
- 10251956Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251463Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness
- 10250847Some 2021-2023 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, be sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging newly installed engine-to-transmission spacer plate.
- 102505262022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
- 10250309Some 2022-2024 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the four-wheel drive (4WD) setting reverts to 2H (two-wheel drive) after a key cycle. This may be due to the transfer case control module (TCCM) software. To correct the condition, reprogram the TCCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7E453 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10248997Some 2024 Expedition/Navigator vehicles may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the gear shift module (GSM) in park (p) and then partially filling the fuel tank. The fuel level indicator and DTE will self-recover after several hours if this condition occurs. Currently, a remedy for this concern is being developed and is expected by the end of the first quarter of 2024. Continue to monitor OASIS for updates.
- 10248357This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.
- 10247151Some 2023-2024 Expedition/Navigator vehicles equipped with a roof opening panel built on or before 01-Nov-2023 may exhibit a water leak into the vehicle interior from the driver or passenger front corner area of the roof opening panel. This may be due to a kinked or misrouted roof opening panel drain hose. If this condition is present, refer to Workshop Manual, Section 501-17, Pinpoint Test B6 for Navigator or Pinpoint Test C6 for Expedition to check drain hose flow. Make sure the vehicle is parked on level ground. If drain hose flow is normal, continue diagnosis using Pinpoint Test B for Navigator or Pinpoint Test C for Expedition starting at the beginning.
- 10246128Some 2020-2023 Explorer vehicles equipped with a 2.3L EcoBoost engine, 2022-2023 F-150 vehicles equipped with a 3.5L EcoBoost engine, and 2023-2024 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
Every Lincoln Navigator model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.