2015 Lincoln Navigator
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lincoln › Navigator › 2015
These records cover every 2015 Lincoln Navigator. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2015 Lincoln Navigator. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Risk
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2015 F-250, F-350, F-450, Expedition, Lincoln Navigator, and MKC vehicles. The rearview camera printed circuit board terminal header connector may be loose or damaged, which can result in a blank or distorted image.
Risk and remedy
Risk
A blank or distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed October 16, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S42. This recall expands previous recall number 22V-082.
Ford Motor Company (Ford) is recalling certain 2015-2017 Lincoln Navigator vehicles. The LED logo lights on the exterior mirrors may short circuit.
Risk and remedy
Risk
An electrical short circuit in the exterior mirror increases the risk of fire.
Remedy
Dealers will disconnect the LED light wires, free of charge. Owner notification letters were mailed March 27, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S08.
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Risk and remedy
Risk
Front blower motor failure can increase the risk of a vehicle interior fire.
Remedy
Dealers will replace the front blower motor assembly, free of charge. Owner notification letters were mailed August 4, 2023. Remedy parts are expected to become available in the second quarter of 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S56.
Owner complaints
21 complaints2 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Electrical system
Unknown. When vehicle is running there is a strong smell of burnt wires coming from the front passenger side of the vehicle. It gets worse after running for awhile. Smell is stronger when the air is on. Reading other recalls it sounds similar to recalls on similar vehicles blower motors.
- Seats
Second row passenger side captains chair seat latch that secures it to the floor is defective. Metal teeth somehow are worn off prevent the seat from latching to the floor. Huge safety issue for this as it’s mostly kids sitting in the back that may not even notice or say anything. Makes me nervous…
Second row passenger side captains chair seat latch that secures it to the floor is defective. Metal teeth somehow are worn off prevent the seat from latching to the floor. Huge safety issue for this as it’s mostly kids sitting in the back that may not even notice or say anything. Makes me nervous how many people in navigator and expeditions are riding around with defective seats. Called the dealership to get a replacement part and was told it would need a new seat frame. $3400 for a seat frame is beyond outrageous. I can find used seats, still not cheap, but my concern is this will be the same issue.
- Steering
Telescoping button on steering column does not work. The steering wheel is in a low position making it difficult to enter and exit vehicle.
- Unknown or other
The contact owns a 2015 Lincoln Navigator. The contact received notifications of NHTSA Campaign Number: 25V091000 (Visibility). The contact became aware that the remedy the manufacturer has for the recall repair was to cut the LED wire and disable it permanently. The contact does not agree with the remedy and wants the recall part repaired.
- Electrical system · Visibility
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, shortly after the repair the climate control blower motor…
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, shortly after the repair the climate control blower motor remained activated. There was no warning light illuminated. The vehicle was taken back to the dealer where the vehicle was diagnosed, and the contact was advised that the speed controller was responsible for the failure because the blower motor was melted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
- Engine
The ecoboost engine is skipping time.
- Power train
MY 2015 Lincoln Navigator suddenly down shifts when driving. I was on the highway driving 65 MPH when I had to pull off onto the edge of the highway at night in CHICAGO. This is very scary and a significant safety issue. Ford knows of the defects with the transmission in this model. They have…
MY 2015 Lincoln Navigator suddenly down shifts when driving. I was on the highway driving 65 MPH when I had to pull off onto the edge of the highway at night in CHICAGO. This is very scary and a significant safety issue. Ford knows of the defects with the transmission in this model. They have issued recalls for the same transmission in other models, just not the Navigator yet. This needs a recall immediately for the models that have transmissions with the same defects just as other Ford models such as the F150.
- Power train
Our 2015 Lincoln Navigator suddenly down shifts when driving which is a significant safety issue. Ford knows of the defects with the transmission in this model. They have issued recalls for the same transmission in other models, just not yet in the Navigator. They do not want to damage reputation…
Our 2015 Lincoln Navigator suddenly down shifts when driving which is a significant safety issue. Ford knows of the defects with the transmission in this model. They have issued recalls for the same transmission in other models, just not yet in the Navigator. They do not want to damage reputation to there Lincoln/Navigator line. Long Lewis Ford Dealership in Muscle Shoals, AL, has inspected it and verified that the "molded lead frame" is defective and must be replaced in order for the vehicle to be road worthy. They are telling us to replace it along with other internal components that are defective. Please help protect the public by forcing them to issue a recall immediately for the models that have transmissions with such defects just as they have done for this transmission in other models.
- Engine
The contact owned a 2015 Lincoln Navigator. The contact stated that when started, the air conditioning system became inoperable. The contact observed smoke coming through the air vents. The vehicle was turned off. Additionally, the contact observed fire coming from under the glove box. The Fire…
The contact owned a 2015 Lincoln Navigator. The contact stated that when started, the air conditioning system became inoperable. The contact observed smoke coming through the air vents. The vehicle was turned off. Additionally, the contact observed fire coming from under the glove box. The Fire Department arrived and extinguished the fire. The origin of the fire was unknown. The contact stated that the vehicle was a total loss. The contact was unsure where the vehicle was taken to. The manufacturer was notified of the failure. The failure mileage was 59,000.
- Back over prevention · Electrical system · Visibility
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact also stated that while reversing, the rear-view camera screen displayed a distorted image or a blank screen intermittently. The failure mileage was unknown. Parts distribution disconnect.
- Visibility/wiper
One Wiper stopped working in a rain storm
- Electrical system · Visibility
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that whenever the AC was turned on it would then shut off immediately after. The approximate failure mileage was 78,000. Parts distribution disconnect.
- Unknown or other
There are some major transmission issues with my vehicle. The gears do not change properly causing the SUV to stall on the highway while I was driving 65 MPH. I took it to the Mark Ficken Ford Lincoln dealership for repair. They stated that the torque converter needed repair along with the 3rd…
There are some major transmission issues with my vehicle. The gears do not change properly causing the SUV to stall on the highway while I was driving 65 MPH. I took it to the Mark Ficken Ford Lincoln dealership for repair. They stated that the torque converter needed repair along with the 3rd gear and 5th gear clutch had issues. The thumping/grinding sound I've been hearing since I purchased the car from Mark Ficken. The dealership should cover the cost of these repairs. The vehicle has 110,000 miles on it. I purchased it pre-owned from the dealership.
- Electrical system · Power train · Service brakes
When in park, vehicle fails to stay parked in some instances. For example, SUV has rolled forward (while in park): when parking on an incline or while unloading items from trunk, resting against bumper caused it to roll ahead and hit closed garage door in the garage, or when leaning on the SUV…
When in park, vehicle fails to stay parked in some instances. For example, SUV has rolled forward (while in park): when parking on an incline or while unloading items from trunk, resting against bumper caused it to roll ahead and hit closed garage door in the garage, or when leaning on the SUV body outside vehicle it can disengage from park and start moving while shifter stays in P position. Emergency break stops movement. We started noticing the issue Jan 2022 and took it to Lincoln for service on 02/25/22 to investigate (after multiple accounts, same concern). They found no recognizable problem, stating vehicle might not have been in park to begin with. No parts were removed; only a visual & functional assessment. Paid an inspection bill with no resolution to safety concern. However, it re-occurred on 4/2/22. Because the concern is intermittent and cannot be replicated on demand it’s harder to predict when SUV will move. Using the emergency parking break as a safety back-up for now. Vehicle is available for further inspection. To date, no major damage caused. Yet, forgetting the manual break could result in a terrible situation at any time. All instances of rolling away have occurred after driver exited the vehicle. Level parking surfaces are not always available. Probably unrelated to the safety issue, there are strange electric bugs. Radio will turn on randomly while driving; tailgate will open on its own when SUV is parked. However, no warning messages have displayed for any of the safety or electrical issues described.
- Air bags
In a 55mph frontal crash the airbags failed to inflate to protect the driver. Severe damage to the front of the vehicle.
- Fuel system, gasoline › Fuel injection system › Throttlebody/manifold
While driving the Lincoln navigator with only 96,000 miles, it chugged and rapidly reduced power, forcing me off the road. It happened 3 times in 2 days while I was on vacation at the Wisconsin dells. The Dealer said it was "throttle actuator failure" after the test was run. I replaced throttle…
While driving the Lincoln navigator with only 96,000 miles, it chugged and rapidly reduced power, forcing me off the road. It happened 3 times in 2 days while I was on vacation at the Wisconsin dells. The Dealer said it was "throttle actuator failure" after the test was run. I replaced throttle body and gasket at the dealer for $425.10 on 07/27/2021. This should be part of a recall!! We could have been killed from the sudden loss of power, and all the traffic behind me that had to suddenly stop. It was very, very, scary. It came out of nowhere, with no fore warning. I had no idea what to do.
- Electrical system
Over the past few weeks the air conditioner blower on my 2015 lincoln navigator would just stop working. we took it to the firestone complete auto care and they said it needed freon. $300 later, I was back on the road. but a few hours later, the blower stopped working again. I took it back and…
Over the past few weeks the air conditioner blower on my 2015 lincoln navigator would just stop working. we took it to the firestone complete auto care and they said it needed freon. $300 later, I was back on the road. but a few hours later, the blower stopped working again. I took it back and after investigation found a "special service message ssm47797" a poor electrical connection at the blower motor speed control. firestone said the connection had "burned up" and it should be covered under my certified used car warranty - but when I called woodhouse lincoln mercury, they said it was "just a ssm" and it would not be covered. in addition, they could not even take a look at it until "next week sometime". I told the person on the phone that I needed to go to kansas city for the weekend, but he did not care. firestone IS fixing it, but it IS $530. my question IS, if something IS able to burn up under the hood of my car - and the dealership knows about it, shouldn't there be a recall notice sent to all lincoln owners? *tr
- Electrical system · Engine · Power train
A few months ago, around 65,000 miles, I was driving on the highway when I noticed a loss of power as I was trying to accelerate. At that same time, the check engine icon started flashing. I was unable to accelerate until the check engine icon stopped flashing. Everything went back to normal and I…
A few months ago, around 65,000 miles, I was driving on the highway when I noticed a loss of power as I was trying to accelerate. At that same time, the check engine icon started flashing. I was unable to accelerate until the check engine icon stopped flashing. Everything went back to normal and I didn't experience this problem again for a couple of months. This would occasionally happen whenever I'D try to overtake another car on the highway. These days at 78,000 miles, the vehicle intermittently runs rough.
- Power train · Unknown or other
While driving on a busy road the vehicle lost all power. there were 3 children in car seats at the time. The vehicle was taken to the dealer for diagnostic test and repair. A few days later the vehicle lost power again, while driving on a very busy road. This was a very dangerous situation. it…
While driving on a busy road the vehicle lost all power. there were 3 children in car seats at the time. The vehicle was taken to the dealer for diagnostic test and repair. A few days later the vehicle lost power again, while driving on a very busy road. This was a very dangerous situation. it was returned to dealer, this time they replaced the throttle body. This happened on may 10TH, and may 22ND, 2018. Also side monitor stopped working.
- Seat belts
The front passenger seatbelt warning light and chime not resent on my 2015 lincoln navigator. There appears to be no warning system for the front passenger. While traveling my front passenger forgot to fasten their seatbelt and no warning was ever given.
- Engine · Fuel/propulsion system
Engine surged causing vehicle to propel forward hitting the vehicle in front of me. There was significant damage to my car and less damage to the truck that I hit. I was in a carpool line at my child's school where it IS not uncommon for pedestrians to walk in front of vehicles sitting in line. If this had been the case there would have been a serious injury/death.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10204988Illuminated MIL with DTC P0087 - Built on or before 07/17/2015 This artt icle supersedes TSB 15-0184 to update the Part List.
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10201050Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10194428Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
- 10181917Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
- 10180428Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
- 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
- 10176835This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10172972SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
- 10171859Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10170914Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
- 10169986Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10164426Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with four wheel drive (4WD) may exhibit an intermittent grinding noise while driving in two wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to replace the worn vacuum and/or IWE components.
- 10163591Some 2015-2017 Expedition/Navigator front and rear bumper parking aid sensor harnesses FL7Z-15K867-A and BL7Z-15K868-A are currently not available. It is recommended that dealers repair or rebuild these harnesses until harnesses become available. For harness FL7Z-15K867-A, use 9U2Z-14S411-CC pigtail kits for C1428, C1429, C1430, and C1431 (front parking sensor connectors), use CU2Z-14S411-MA pigtail kits for C1322, C1323, C1750 and C1751 (fog lights and DRLs), and CU2Z-14S411-ADA for C110 (bumper-to-body harness). For the BL7Z-15K868-A harness, use 9U2Z-14S411-CC pigtail kits for C4009, C4010, C4011, and C4012 (rear parking sensors), use FU2Z-14S411-DB for C494 (bumper-to-body harness). For unused/open cavities, cut the pigtail wire 1" from the connector and use heat shrink to seal the wire to prevent water entry.
- 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10156887Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
- 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155575Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
- 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
- 10152473For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10149748Some 2013-2018 F-150/Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. Follow the Service Procedure steps to correct the condition.
- 10143109Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Prior approval for short block replacement is not required under new vehicle limited warranty coverage.
- 10143100Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Short block replacement does not require prior approval.
- 10143095Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing any normal diagnosis suspect that the check valve is the root cause of the issue. If the check valve has been ruled out as the root cause for the issue refer to Work Shop Manual 308-07 and follow normal diagnosis.
Every Lincoln Navigator model year
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