2009 Nissan Quest
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Quest › 2009
These records cover every 2009 Nissan Quest. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2009 Nissan Quest. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2008-2011 Titan, Frontier, Xterra, Pathfinder, Armada, and 2008-2009 Quest vehicles. The resin emblem on the driver's air bag cover may develop cracks and detach during air bag deployment.
Risk and remedy
Risk
A detached emblem can become a projectile during air bag deployment, increasing the risk of injury to vehicle occupants.
Remedy
Dealers will replace the drivers airbag cover. Owner letters were mailed December 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall are PC944, PC945, and PC946.
Nissan IS recalling certain model year 2008-2010 titan, armada, and infiniti QX56, and model year 2008-2009 nissan quest vehicles. the brake pedal pivot pin end was not spin-formed to specification during the manufacturing process of the brake pedal assembly. the pivot pin could slide and cause the brake pedal to partially disengage from the brake pedal…
Risk and remedy
Risk
The driver will experience unusual and noticeable looseness in the pedal and a reduction in braking force increasing the risk of a crash.
Remedy
Dealers will inspect to see if the pivot pin had been formed properly and will replace the brake pedal assembly if necessary free of charge. the safety recall began on march 22, 2010. owners may contact nissan at 1-800-647-7261.
Owner complaints
22 complaints2 involved a crash1 involved a fire4 injuries
What owners report most
Latest complaints
- Air bags
The contact owned a 2009 Nissan Quest. The contact stated while driving 40 MPH, she did not notice that the traffic light had turned red and continued driving. Another oncoming vehicle made a left turn in front of her. The contact stated that she swerved and the front end of the vehicle hit a pole.…
The contact owned a 2009 Nissan Quest. The contact stated while driving 40 MPH, she did not notice that the traffic light had turned red and continued driving. Another oncoming vehicle made a left turn in front of her. The contact stated that she swerved and the front end of the vehicle hit a pole. The contact saw smoke coming from underneath the hood. The air bags failed to deploy. The contact hit her chest against the steering wheel. Bystanders assisted the contact out of the vehicle. The contact was transported to the local hospital. The contact was then transported to the Trauma unit of another hospital. The contact sustained a broken sternum and broken left and right ribs. The contact stated that she spent 10 days in the trauma unit, and she also received home health assistance. The vehicle was towed to a tow lot, where it was totaled. A police report was filed. The contact later received notification of NHTSA Campaign Number: 23V067000 (Air Bags) that she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
- Structure › Body › Door
The contact owns a 2009 Nissan Quest. The contact stated that the passenger's side rear sliding door inadvertently opened while the vehicle was locked. Additionally, there was water build-up in the passenger's side rear sliding door track and an unknown burn mark on the floorboard. The vehicle was…
The contact owns a 2009 Nissan Quest. The contact stated that the passenger's side rear sliding door inadvertently opened while the vehicle was locked. Additionally, there was water build-up in the passenger's side rear sliding door track and an unknown burn mark on the floorboard. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 116,521.
- Electrical system · Unknown or other
Power window motor repeatedly goes out on the driver's side. The passenger door that opens automatically by the button has a motor that does not stay working.
- Steering
Steering locks up at low/high speeds. Rack and pinion comes apart internally. Can cause accident/death. first steering will be slow in cold weather making noise second metal shows up in power steering resivore third a dragging popping noise from steering forth failure steering system. Could…
Steering locks up at low/high speeds. Rack and pinion comes apart internally. Can cause accident/death. first steering will be slow in cold weather making noise second metal shows up in power steering resivore third a dragging popping noise from steering forth failure steering system. Could break leaving tires to separate in the v pattern or lock up causing loss of steering. this vehicle locked up unexpectedly on a side street at low speeds. While turning right. Able to free up to avoid going through a gard rail (with a 60FT drop off) only to have lock up again while correcting the sudden jar and getting out of oncoming traffic. To end up in a business parking lot.
- Fuel/propulsion system
After completely fueling the tank, the car runs for about 2 to 3 miles and then becomes to say that that fueling tank IS empty. Its been occurring for the past 4 years. We've tried changing the fuel pump and the fuel cap, but it still continues to show that the fuel tank IS empty. While driving on…
After completely fueling the tank, the car runs for about 2 to 3 miles and then becomes to say that that fueling tank IS empty. Its been occurring for the past 4 years. We've tried changing the fuel pump and the fuel cap, but it still continues to show that the fuel tank IS empty. While driving on the city streets, the car will start going slow and stop by its self after showing that there IS now gasoline. Afterwards, it will completely shut down and after a few minutes, it starts to run normally. This happens about every 2 to 3 days.
- Vehicle speed control
When I put my car into reverse, the car 'reved up' and began moving forward. with all of my might, I pushed down on the brakes. the car was still moving forward, so I then put the car into 'park'. at that point, it made a hideous grinding noise, so I immediately turned the car off. about 30 seconds later, I started the car and it sounded fine. I then drove the car home, (about 5 miles), without incident.
- Seats
When our vehicle was hit on the drivers side the drivers seat reclined back causing serious injuries. Currently there are only recalls on the 2008 nissan quest pawl system. I do not have images because ems pushed the seats forward. The vehicle was in motion when another vehicle ran a stop sign and hit us at a speed over 70 mph.
- Engine
All four motor mounts have gone out within the year. during one instance 3 mounts went out at once. I was driving down the highway when I heard clanking noise. I immediately took the car into the shop. while there I was told this IS a common problem with this model.
- Fuel/propulsion system
The vehicle gas gauge showed 1/4 of a tank of gas. the vehicle stopped. there was no gas in the tank and I had to call for assistance. this also happened 6/6/15.
- Electrical system · Engine · Unknown or other
I was driving car and slip,traction, and engine light came on and car stopped.the car started again, but was driving very slow and was struggling to move.
- Fuel/propulsion system
Our gas gauge indicated that we had 1/4 tank of gas. The tank was empty. We ended up stranded on the highway in 80 degree weather with two young children in the car till aaa was able to bring us gas. We got to the gas station and filled up and the tank literally took over 20 gallons, which means it…
Our gas gauge indicated that we had 1/4 tank of gas. The tank was empty. We ended up stranded on the highway in 80 degree weather with two young children in the car till aaa was able to bring us gas. We got to the gas station and filled up and the tank literally took over 20 gallons, which means it was completely empty even though the gas gauge said we still had 1/4 tank. In addition, only a few weeks before, we had just replaced the gas gauge with a brand new, nissan gas gauge. Nissan has already issued a recall on 2009 quests for this problem, but apparently my quest's vin IS not among those recalled, so they won't fix the problem without my paying a nissan dealer for a diagnosis and then writing a claim. I think this IS ridiculous and they need to expand the recall to all 2009 nissan quests. I should not be charged for a fix that IS clearly specific to this nissan vehicle's problem. *tr
- Fuel/propulsion system
We received a letter on jan 9, 2015 from nissan north america advising that there was a potential problem with the fuel gauge and that we must maintain at least a half tank of gas until they repaired the problem. they advised they would contact us within a few months to do so. they have not…
We received a letter on jan 9, 2015 from nissan north america advising that there was a potential problem with the fuel gauge and that we must maintain at least a half tank of gas until they repaired the problem. they advised they would contact us within a few months to do so. they have not contacted us in any way. As far as we know we must continue to maintain the gas level. when we called they said there would not be sending a letter rescinding the first letter's requirements and that only those car owners needing repair would receive a followup letter. think about that for a minute. if they advise you by letter that you must take action to avoid a problem, then they must advise you that such no longer needs to be done also by letter. please require them to do so to all the car owners who think they have a fuel gauge problem. *tr
- Fuel/propulsion system
Fuel gauge goes to near empty and then starts to show more gas in tank then IS really there. driver runs risk of running out of gas based on faulty reading on fuel gauge. *tr
- Structure › Body › Door
Sliding door(s). while reviewing others complaints of the nissan quest, I found I was not alone with the manual sliding doors. the driver side manual sliding door gets stuck randomly, and one must pull on it so hard (to get it open), that one IS fearful of the handle breaking off. this issue IS not as bad on the passenger side as it IS the driver's side. *tr
- Service brakes
This nissan quest had the rear brake pads changed in december 2014. this will be the 3RD set (including the original ones when purchased) of brakes on the rear since the vehicle was purchase new at the dealer. the front brake pads are also on their 3RD set. the dealership states it IS my braking…
This nissan quest had the rear brake pads changed in december 2014. this will be the 3RD set (including the original ones when purchased) of brakes on the rear since the vehicle was purchase new at the dealer. the front brake pads are also on their 3RD set. the dealership states it IS my braking habits making the pads wear out so quickly. the front brake pads wear out around 35,000- 37,000 miles. the rear brake pads last around 40,000 miles. the vehicle currently has 86,000 miles on it and was purchase new. I spoke to the dealership and informed them that if either the front or rear brake pads wear out within the same time as the previous ones had, that a nissan representative would need to investigate. within all my years of driving and owing vehicles I have never had to replace brakes like I have on this vehicle. *tr
- Engine
Was told by the dealer that the front engine mount needs to be replaced, as it was starting to wear. the engine was not moving at all at this time. in december 2014 was told again of the engine mount at the dealer (engine still not moving). spoke with mechanic regarding issue and why he thinks…
Was told by the dealer that the front engine mount needs to be replaced, as it was starting to wear. the engine was not moving at all at this time. in december 2014 was told again of the engine mount at the dealer (engine still not moving). spoke with mechanic regarding issue and why he thinks it needs replacing. I was shown by the mechanic why he thinks it needed to be replaced. I told the mechanic and the service personnel that within all the years of my driving and that with all the vehicles I have owned I have never replaced an engine mount. ask mechanic if this was an issue with all nissan's or just the quest, the response I received was only the quest. *tr
- Structure › Body
Both passenger side window have a rattling noise. I bring in the dealer several times. However, every time it getting worse. This IS in 2009. Finally, just give up on this. Nissan refuse to replace with another vehicle even though it was within 30 days of purchase. The dealer ship and nissan company were very difficult to deal with. You get the run around each time you visit. *tr
- Electronic stability control (esc) · Service brakes · Steering
Within 6 months of purchase of this vehicle I have been having severe safety issues on this vehicle. It initially started out as an intermittent problem which took quite some time to replicate since a specific chain of events had to be followed. But since then, the problem can be replicated at will…
Within 6 months of purchase of this vehicle I have been having severe safety issues on this vehicle. It initially started out as an intermittent problem which took quite some time to replicate since a specific chain of events had to be followed. But since then, the problem can be replicated at will but again its based on a sequence of events and road conditions. The steering wheel vibrates horribly and there IS a loud rumbling noise. The car IS difficult to handle once this vibration starts. It feels as if the car has a flat tire or the axle has been severely damaged thus impairing steering control. May 20TH 2010 was the first time I had the issue with the quest while I was on il interstate 57. Sept, 11 2010 IS when this happened again while I was headed to florida. Oct. 4TH, 2010 it happened again on florida interstate 275. It continued to occur repeatedly. I reported this problem to nissan on july,18th, 2011 with 31,573 miles on the van. The nissan folks drove 189 miles but could not duplicate issue. On jan. 2, they tried but could not duplicate issue feb. 1ST, 2012 the service manager and I drove 200 miles in order to replicate it. We noticed that the vdc light came on. The guessing game on the nissan side continued. They replaced the ABS system stop lamp switch, and other ABS related items. Once they handed us the vehicle stating that the issue was fixed, we took it on a test drive and were able to recreate the problem. May 29, 2012 I took quest back in but could not duplicate issue while the nissan folks took it out on a test drive. on june 18, the service manager and I went on another 200 miles road trip and I was able to duplicate the problem. This time they blamed the wheel bearings to be the cause so they replaced that but again that was not the culprit as I was able to replicate the problem when I took it on a test drive once nissan handed me the vehicle. *tr
- Electrical system › 12v/24v/48v battery · Structure › Body › Door
Tl*the contact owns a honda 2009 nissan quest s/se/sl. The left and right sliding doors failed. The doors do not close automatically. The vehicle was taken to the dealer several times; however, the failure couldn't be recreated; therefore, the dealer stated that nothing was wrong with the vehicle.…
Tl*the contact owns a honda 2009 nissan quest s/se/sl. The left and right sliding doors failed. The doors do not close automatically. The vehicle was taken to the dealer several times; however, the failure couldn't be recreated; therefore, the dealer stated that nothing was wrong with the vehicle. The contact stated that on august 9, 2010 she was not able to get the vehicle started. The vehicle was towed to the dealer who replaced the battery. The manufacturer filed report 6899768, but didn't offer any additional assistance. The failure mileage was 300. The current mileage was 3,100.
- Service brakes, hydraulic
Tl*the contact owns a 2009 nissan quest. The contact stated that when trying to depress the brake pedal, the vehicle did not slow down. She had to pump the brakes to activate them. The failure almost caused two accidents. The vehicle was taken to an authorized dealership and test driven but the failure could not be duplicated. The failure mileage was approximately 3,000. The current mileage was 6,732.
- Service brakes, hydraulic · Steering
Went on a road trip. our new nissan quest 2009 was fine until after 4 hours of driving and then suddenly the steering wheel started to shake. it shook so badly that we thought we had a flat tire. it continued to shake until we pulled over to the shoulder and come to a complete stop. we went…
Went on a road trip. our new nissan quest 2009 was fine until after 4 hours of driving and then suddenly the steering wheel started to shake. it shook so badly that we thought we had a flat tire. it continued to shake until we pulled over to the shoulder and come to a complete stop. we went back on the highway and it was fine for a couple of hours and then acted up again. the same thing happened. it won't let us accelerate and no matter how slow we go it was still shaking. we had an infant in the van and our other son was 5 yrs. very dangerous to be on the road in the middle of the night and having to pull over every couple of hours when it started acting up. imagine when there are no shoulders to pull over and the van was shaking so bad that you can't control it. please recall this item. something IS wrong with the brake system/rotors etc.*tr
- Latches/locks/linkages
I have customer feedback/concern on the nissan quest 2009. Last week the van owner was putting the kids in the back of the van and asked the three year old to get in the car while she was helping the other 2 year old get in as well. The sliding door was opened, moved to the end but not latched in…
I have customer feedback/concern on the nissan quest 2009. Last week the van owner was putting the kids in the back of the van and asked the three year old to get in the car while she was helping the other 2 year old get in as well. The sliding door was opened, moved to the end but not latched in the open position. It was a windy day and the door started to slide down to the close position. The 3 year old child was getting in and had his hand by the door lock helping himself up. At that time, the door closed very hard with the wind, pinched his hand and latched closed with the child's hand in between. He was taken to the emergency room to check his hand. I worked as a design controls quality engineer. I am required to ensure we minimize any potential risk by building risk mitigation features into the design to avoid any hazardous situations due to any product failure or user handling. Thus, I am writing to inquire how you can use this feedback to eliminate this safety concern? The quest IS most likely used by families with children. if the door slides itself to the close position and latches closed with a kid's hands in between and there IS no sensor to prevent the door from closing, or some indication to the user that the door IS not locked in the open position, or a way to ensure the door IS only closed by human handling, I am concerned about what they could do in their product development to eliminate this potential hazard from happening? *Tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel level gauge system failure
On May 8, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-012 to investigate allegations of inaccurate fuel tank fill level while driving resulting in the vehicle running out of fuel in model year (MY) 2007 Nissan Quest vehicles.During this investigation, Nissan identified a…
On May 8, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-012 to investigate allegations of inaccurate fuel tank fill level while driving resulting in the vehicle running out of fuel in model year (MY) 2007 Nissan Quest vehicles.During this investigation, Nissan identified a condition in the subject vehicles that may result in the fuel gauge falsely indicating more than the actual amount of fuel remaining in the gas tank. According to Nissan, the combination meter voltage divider circuit for the sender unit may have one of two resistors open or lifted resulting in a fuel gauge malfunction and inaccurate fuel level reading.When this condition occurs, the fuel gauge in the combination meter will continue to track the actual amount of fuel in the gas tank down to approximately one quarter of a tank.However, the fuel gauge will not go any lower which may cause drivers to run out of fuel unexpectedly.Additionally, ODI analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, ODI identified 136 unique complaints indicating an inaccurate fuel level reading while driving in the subject vehicles. Seventy (70) fuel gauge related stalls were identified, resulting in a complaint rate of 1.85 incidents per thousand vehicles after approximately 8 years in service. In addition, analysis of warranty and combination meter part sales data provided by Nissan indicate a claim rate of less than 1% for all part replacements involving fuel gauge malfunctions.During PE14-012, Nissan developed a remedy procedure and issued Service Campaign PC 335 on approximately 68,003 MY 2007 through 2009 Nissan Quest vehicles.Owners of the affected vehicles will receive preliminary notification by mail recommending owners to keep fuel level above ? tank at all times until repair parts become available.Once the remedy kits become available, Nissan plans to send another letter to affected customers to take their vehicle to a Nissan dealer who will install an external amplifier box with jumper harness in the combination meter to bypass the electric circuit and ensure accurate fuel level indication.The bulletin was sent to dealers on December 19th, 2014 and the owner letter mailing began on December 31st, 2014. See the investigative file for copies of Nissan's dealer communication and owner letter. Based on the relatively low rate of engine stall incidents for vehicles that have been in service for 8-9 years, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect and take further action in the future if warranted.The following VOQ numbers are associated with the issues discussed in this closing resume:10503555, 10505390, 10513356, 10525325, 10549839, 10551187, 10552937, 10559300, 10565794, 10567557, 10568302, 10574869, 10575303, 10588121, 10588843, 10594370, 10595029, 10597201, 10598275, 10608182, 10610671, 10615104, 10615697, 10617309, 10618457, 10621549, 10622551, 10627963, 10632742, 10633833, 10637512, 10638279, 10640959, 10641050, 10643726, 10643791, 10643933, 10644085, 10649107, 10649598, 10652109, 10660231, 10661351, 10662656, 10662666.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007000VOLUNTARY SAFETY RECALL CAMPAIGN 2004-2012 ARMADA, TITAN, AND 2004-2009 QUEST; DRIVER AIR BAG COVER CAMPAIGN ID #: PC944, PC946, PC947, PC949 APPLIED VEHICLES: 2004-2012 Armada (TA60) 2004-2009 Quest (V42) 2004-2012 Titan (A60) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2004-2012 Armada, 2004-2012 Titan, and 2004-2009 Quest vehicles, to inspect and if necessary, replace the driver Air Bag Cover. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC944, PC946, PC947 and PC949 to this campaign. The vehicle specific number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealers responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealers inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208953DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192805IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192638SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- 10192631This communication is to let dealers know that parts are no longer on restriction and may be ordered freely via normal ordering process.
- 10192622This communication is to let dealers know that the parts and repair are now available. An Automatic Parts Shipment has been developed to assist dealers with parts stocking for this campaign.
- 10192621INTRODUCTION Nissan is conducting a Voluntary Service Campaign on certain Model Year 2007-2009 Quest vehicles to install a fuel gauge combination meter amp at no charge for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P5318 to this campaign. The correct number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.
- 10192597SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
- 10192591SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
- 10192557Nissan is conducting a Voluntary Service Campaign on approximately 68,003 MY 2007-2009 Nissan Quest (V42) vehicles to correct a fuel gauge accuracy concern.
- 10192532SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
- 10192513SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- 10192501Nissan is conducting a Voluntary Service Campaign on certain specific Model Year 2012 ? 2015 Versa Sedan and Versa Note vehicles to remove material from the Center Console Lower.
- 10192500Nissan is conducting a Voluntary Service Campaign on approximately 68,003 MY 2007-2009 Nissan Quest (V42) vehicles to correct a fuel gauge accuracy concern.
- 10192497Nissan is conducting a Voluntary Service Campaign on approximately 68,003 MY 2007-2009 Nissan Quest (V42) vehicles to correct a fuel gauge accuracy concern.
- 10192474SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
- 10192394SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
- 10192305SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
- 10192293SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Nissan vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
Every Nissan Quest model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.