2014 Nissan Quest
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Quest › 2014
These records cover every 2014 Nissan Quest. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
18 complaints1 involved a fire
What owners report most
Latest complaints
- Engine and engine cooling · Vehicle speed control › Accelerator pedal
The contact owns a 2014 Nissan Quest. The contact stated that while at a red light, once the light turned green, the contact had to depress the accelerator pedal several times, and 5 seconds afterward,s the vehicle accelerated. No warning lights were illuminated; however, the "Low Coolant" message…
The contact owns a 2014 Nissan Quest. The contact stated that while at a red light, once the light turned green, the contact had to depress the accelerator pedal several times, and 5 seconds afterward,s the vehicle accelerated. No warning lights were illuminated; however, the "Low Coolant" message was displayed on the instrument panel. The failure had occurred on several occasions. The vehicle was taken to the residence, and was not diagnosed. The vehicle was not repaired. The failure mileage was approximately 64,000.
- Electrical system · Power train
Sent the van to Nissan for ABS recall repair and also got my serpentine belt replaced. The check engine light went on when I got the car back. I got a P0840 code which is for transmission pressure sensor. Nissan said I would have to replace transmission. They have a faulty transmission or they could have ruined my van after the repairs
- Power train
TL* the contact owns a 2014 nissan quest. The contact stated that while driving the vehicle hesitated, jerked, and failed to properly shift gears. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved an unknown fault code pertaining to the transmission. The…
TL* the contact owns a 2014 nissan quest. The contact stated that while driving the vehicle hesitated, jerked, and failed to properly shift gears. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved an unknown fault code pertaining to the transmission. The contact was informed that the transmission needed to be replaced. The contact called rountree moore nissan (4262 US-90, lake city, fl 32055, (386) 752-5050) and was informed that the vehicle was not subjected to a recall. The vehicle was not taken to the dealer and was not yet repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 38,000. The vin was not available.
- Power train
Upon accelerating from a stationary position at a stop sign, the vehicle failed to accelerate. The driver was turning right, and she was able to get the car to the shoulder where she turned off the vehicle. After restarting the vehicle, she was able to drive away with little noticeable problem. She…
Upon accelerating from a stationary position at a stop sign, the vehicle failed to accelerate. The driver was turning right, and she was able to get the car to the shoulder where she turned off the vehicle. After restarting the vehicle, she was able to drive away with little noticeable problem. She states the car will often jerk into gear and sometimes will seem to jump in/out of gear while driving. The engine light came on, and the code reads "p0746".
- Seat belts
Takata recall. worried that seat belts will explode when family IS traveling in van. no way seat belts can tell us they will explode in 1 week or explode now! why can't you replace all of the seat belts before someone else IS hurt or killed? I am thinking seriously about replacing soon if seat belts aren't replaced,
- Suspension › Front › Control arm › Lower arm
TL* the contact owns a 2014 nissan quest. While pulling into the driveway at his residence, the front passenger side lower control arm fractured and punctured. The failure damaged the front passenger side wheel and fender. The vehicle was towed to an independent mechanic and was repaired. Horne…
TL* the contact owns a 2014 nissan quest. While pulling into the driveway at his residence, the front passenger side lower control arm fractured and punctured. The failure damaged the front passenger side wheel and fender. The vehicle was towed to an independent mechanic and was repaired. Horne dodge chrysler jeep nissan (located at 2046 US-60, globe, az 85501, (928) 615-5600) was contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.*bf update: the contact got in touch with the manufacturer and was informed that there was no recall for the aformentioned issue. *as
- Power train
88,000 miles on my minivan. The continuously variable transmission (cvt) slips repeatedly. Car looses power and will not accelerate for 10-60 seconds frequently. Cvt jerks at takeoff most of the time. I tried crossing a busy highway and I went halfway across then the van stopped moving forward.…
88,000 miles on my minivan. The continuously variable transmission (cvt) slips repeatedly. Car looses power and will not accelerate for 10-60 seconds frequently. Cvt jerks at takeoff most of the time. I tried crossing a busy highway and I went halfway across then the van stopped moving forward. Luckily there were no other vehicles in the lane it stopped in. It took about 2 minutes before it would move forward again. This IS a dangerous vehicle to drive or ride in because you can't trust the transmission to work properly.
- Power train
The vehicle stopped on the road with no fault indication. on a long high ambient temperature drive from nashville, tn to florida, we exited the expressway stopped at a traffic light made a right hand turn and after a brief acceleration all propulsion to the wheels was lost while the engine was…
The vehicle stopped on the road with no fault indication. on a long high ambient temperature drive from nashville, tn to florida, we exited the expressway stopped at a traffic light made a right hand turn and after a brief acceleration all propulsion to the wheels was lost while the engine was still running. this happened at 12:30 am, the next morning went to the vehicle to see if it was heat related, and the vehicle would start to accelerate to a low speed and then engine torque would drop and vehicle would roll for a while and then accelerate. it would take 4- 6 seconds to accelerate up to 35 mph. drove to the dealership that was a few miles away. at the dealership they found multiple diagnostic codes related to the transmission: p1700, p1778, p1740, p0868. P0746 they needed to replace the transmission to fix. amongst all of this there was never a fault indication to the driver. the vehicle quits on the road with trouble codes in the control module and no indication to the driver to give a chance to service the transmission before catastrophic failure. along with the lack of acceleration with no driver notification (was evident that the engine torque was backed off due to transmission dtc's).
- Structure › Body
Tailgate opens by itself and activates the alarm (vehicle was stationary), also tailgate opens while vehicle IS running starting 5MPH. Brand new battery on the vehicle and no electrical fuses bad where found.
- Power train
Failure of cvt transmission at only 73,000 miles. nissan replacement transmission comes will only a 12 month warranty.
- Electrical system
My car key was not starting the car last few weeks and I replaced the battery of the key. That seemed to fix the issue, but on that day the "no key" message showed again. After a few tries I was able to start the car. after a few mins I started hear a smell and smoke, pulled over and fire…
My car key was not starting the car last few weeks and I replaced the battery of the key. That seemed to fix the issue, but on that day the "no key" message showed again. After a few tries I was able to start the car. after a few mins I started hear a smell and smoke, pulled over and fire started. some one in the parking lot had an extinguisher and I was able to extinguish the fire the fire started from the floor between driver seat and the door after the fire I can see that the power cable area IS where it started
- Power train
Cvt transmission gave out at 64K miles power train warranty only good thru 5/year 69K miles dealer refusing to fix/pay for repair even though there are several instances wheee they have extended the warranty to 10/year 139K miles engine light started to flicker at about 57K miles but stay on no…
Cvt transmission gave out at 64K miles power train warranty only good thru 5/year 69K miles dealer refusing to fix/pay for repair even though there are several instances wheee they have extended the warranty to 10/year 139K miles engine light started to flicker at about 57K miles but stay on no performance issues noted at the time lengibevwarning light would go off so could not get a code started to notice no exceleration when gas peddle was press finally engine light stated on and got a p1778 code and took into the dealer with above result
- Service brakes, hydraulic › Foundation components › Disc › Rotor · Steering
TL* the contact owns a 2014 nissan quest. While driving various speeds, the steering wheel began to shake. In addition, the brakes were replaced three times. The vehicle was diagnosed as needing new rotors, but was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 51,000. The vin was not available.
- Seats
TL* the contact owns a 2014 nissan quest. While driving at various speeds, the third row seat failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 35,910.
- Electrical system
Electronic sliding doors do not stop and retreat when a full size male IS standing in the door way. With full force the man IS pushed out of the way even as he IS putting his full weight into the vehicle. The only way to get the door to stop IS to react quickly and push the door open/close button.
- Electrical system
Electronic sliding doors do not stop and retreat when a full size male IS standing in the door way. With full force the man IS pushed out of the way even as he IS putting his full weight into the vehicle. The only way to get the door to stop IS to react quickly and push the door open/close button.
- Structure › Body › Door
Electronic side doors do not adequately stop and retreat when a person IS present in the opening. doors continue to exert enough force to move a full grown man one to two steps sideways. would likely cause significant injury to a young child. *tr
- Electrical system · Fuel/propulsion system
The following has happened 5 times. everything on the vehicle powers off, without warning ~ steering, light,s brakes, etc. the vehicle slowly stops and nothing can be done. (immediately prior, the fuel gauge shows 1/4 a tank and the trip computer shows 60 miles left on the current tank. we put…
The following has happened 5 times. everything on the vehicle powers off, without warning ~ steering, light,s brakes, etc. the vehicle slowly stops and nothing can be done. (immediately prior, the fuel gauge shows 1/4 a tank and the trip computer shows 60 miles left on the current tank. we put gas in it and everything starts to work again. nissan sent me a postcard stating that they were aware of the problem and would be fixing it when parts are available. I called nissan today and parts will not be available until august!!!!! *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10229664Brake Fluid Flush Voluntary Service Campaign UPDATE December 16, 2022 Please discard earlier versions of this bulletin. The announcement from September 2, 2022 has been revised to include: The parts restriction will be removed on the following part and dealers will be able to order, as needed, via normal ordering process beginning December 22, 2022. D6020-64J0A Reservoir Cap
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10220251Brake Fluid Flush Voluntary Service Campaign UPDATE September 2, 2022 Please discard earlier versions of this bulletin. The announcement from June 2, 2021 has been revised to include: A parts restriction has been placed on the following part and can be ordered via DBS: D6020-64J0A Reservoir Cap
- 10213158DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208953DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208948EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206373CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199177Brake Fluid Flush Voluntary Service Campaign Dealer Announcement: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Antilock Braking System (ABS) actuator on 320,616 specific model year 2010-2014 Nissan Murano, 2011-2014 Murano CrossCabriolet, and 2011-2015 Quest vehicles identified in Service Comm. All affected vehicles will have the brake fluid replaced (DOT3 to DOT4 fluid). Dealers will inspect the ABS actuator using Consult. If needed, the ABS actuator will be replaced. An owners manual insert will be provided to customers with instruction to use DOT4 brake fluid to prevent the subject condition from reoccurring, and the brake fluid reservoir cap will be changed. A potential chemical reaction between the valve surface coating (Chromate layer) and the DOT3 brake fluid may cause a Gel to form around the normally closed (NC) valve. In some cases, it can cause the NC valve to be stuck open. The NC valve inside the ABS actuator may stick open and direct additional brake fluid flow to a reservoir inside the ABS actuator. As a result, the brake fluid pressure may fluctuate and the customer may experience increased brake pedal travel. Affected vehicles are not subject to stop sale. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. P0A08. Refer to NPSB15-460 for additional information 2.Dealers are requested to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3.Dealers should use NTB21-047 to correct any vehicles subject to this campaign. All inspections should have a technician completed form in ASIST. Access the form at: ASIST > Tech Support Info > Bulletin Support Items > P0A08 Voluntary Service Campaign 2010-2014 Murano (Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check Sheet
- 10199171VOLUNTARY SERVICE CAMPAIGN BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10199170VOLUNTARY SERVICE CAMPAIGN BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2010- 2014 Murano, 2011-2014 Murano CrossCabriolet, and 2011-2015 Quest vehicles, to remove the DOT 3 brake fluid, add DOT 4 brake fluid, and inspect the ABS actuator. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P0A08 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
- 10199148CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10194184Fuel Filler Cap tether clip service information
- 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192805IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192787SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- 10192750SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
Every Nissan Quest model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.