2000 Toyota Avalon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Toyota › Avalon › 2000
These records cover every 2000 Toyota Avalon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2000 Toyota Avalon. Newest first.
Toyota IS recalling certain model year 2000-2004 avalon vehicles. due to improper casting of the steering lock bar, there IS a possibility that a minute crack may develop on the surface of the lock bar. such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break.
Risk and remedy
Risk
Should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the steering interlock device free of charge. the safety recall began on september 7, 2010. owners may contact toyota at 1-800-331-4331.
Vehicle description: passenger vehicles. due to improper heat treatment, the rear axle may not have adequate strength in some areas.
Risk and remedy
Risk
After extended use of the vehicle, the rear axle shafts could fail or break.
Remedy
Dealers will inspect and replace the rear axle hub assemblies.
Owner complaints
173 complaints43 involved a crash2 involved a fire30 injuries
What owners report most
Latest complaints
- Service brakes, hydraulic · Structure › Frame and members · Suspension
The contact owns a 2000 Toyota Avalon. The contact stated that the brake line was leaking brake fluid. The brake pedal was depressed and went to the floorboard. The contact stated that the subframe and rear axle were rusted. The contact had replaced the brakes. The contact stated that the failure…
The contact owns a 2000 Toyota Avalon. The contact stated that the brake line was leaking brake fluid. The brake pedal was depressed and went to the floorboard. The contact stated that the subframe and rear axle were rusted. The contact had replaced the brakes. The contact stated that the failure was related to NHTSA Campaign Number 00V154000 (Suspension). The contact called the independent mechanic, who determined that a brake line replacement was needed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 278,000.
- Air bags
Hi was making a left turn when this guys ran the last and hit me on my passenger and wheel and this air bags never deployed !
- Steering
Two times the power steering locked/hard to turn momentarily while driving and turning. Check power steering fluid full and no leak, power steering belt is good. Stop driving the car for now. First incident happened on Dec. 15 and the second last Dec. 23.
- Air bags
Air bag indicator flashing on and off whether in motion, turning or stationary.
- Air bags · Vehicle speed control
TL* the contact owns a 2000 toyota avalon. While driving 2 mph in a parking lot, the accelerator pedal spontaneously depressed to the floorboard. As a result, the contact crashed into a subaru forester. There were no warning indicators illuminated. There were no injuries and a police report was not…
TL* the contact owns a 2000 toyota avalon. While driving 2 mph in a parking lot, the accelerator pedal spontaneously depressed to the floorboard. As a result, the contact crashed into a subaru forester. There were no warning indicators illuminated. There were no injuries and a police report was not filed. The air bags did not deploy. The vehicle was towed to an independent lot. The contact called team toyota of glen mills (1050 baltimore pike, glen mills, pa 19342, (484) 407-0835) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. No further assistance was provided. The failure mileage was approximately 38,350. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).
- Steering
TL* the contact owns a 2000 toyota avalon. While driving approximately 20 mph, the steering wheel locked without warning. As a result, the driver lost control of the vehicle. The vehicle drove over a curb, spun around on the opposite side of the road, and crashed into a bridge. A police report was…
TL* the contact owns a 2000 toyota avalon. While driving approximately 20 mph, the steering wheel locked without warning. As a result, the driver lost control of the vehicle. The vehicle drove over a curb, spun around on the opposite side of the road, and crashed into a bridge. A police report was filed. The driver suffered neck and back injuries that did not require medical attention. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer for inspection. The vehicle was not repaired. The manufacturer was not contacted. The vin was not available. The approximate failure mileage was 167,000.
- Steering · Suspension · Wheels
Passenger side tire shakes till I reach 45mph it stops
- Wheels
Large bulge on tread side of tire - no blowout. probably steel belt separation. Felt like unbalanced tire in rear. image attached. did not hit any potholes. was the second tire of another complaint of a similar tire filed 8/6/2016.
- Engine and engine cooling › Exhaust system
Good afternoon ,my name IS [xxx] and some time ago .i was contacted by the office of [xxx] concerning the factory defect that may be responsible for numerous accidents and may have even killed drivers through the exposure of carbon monoxide.toyota executive continues to deny this claim hoping I…
Good afternoon ,my name IS [xxx] and some time ago .i was contacted by the office of [xxx] concerning the factory defect that may be responsible for numerous accidents and may have even killed drivers through the exposure of carbon monoxide.toyota executive continues to deny this claim hoping I will go away.i am awaiting your response and I look forward to the promised inspection of my car.my husband and I have been poisoned by the carbon monoxide seeping into the car through the vents.trotter ford toyota in pine bluff,arkansas said the car had carbon monoxide going all over the car and that the car was dangerous.i contacted toyota executive ceo [xxx] office .he sent a man down to inspect my car .the person assigned to the car tried to bash me and in the process admitted several dangerous components to this car.i am asking to speak before congress on this matter .i don't care how old this car IS I dont deserve to be poisoned to death by carbon monoxide. *bf *js [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *pm *tr
- Air bags
Takata recall
- Tires
Two large bulges on inside sidewall. stuck out approximately 3/4 of an inch with the surface area of a sliver dollar. felt increasingly like unbalanced tire in rear. never blew. Did not hit any potholes or roadway debris before occurrence. I have retained the tire.
- Vehicle speed control
TL* the contact owns a 2000 toyota avalon. While in reverse, the vehicle independently accelerated without warning. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was…
TL* the contact owns a 2000 toyota avalon. While in reverse, the vehicle independently accelerated without warning. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 165,000. ...Updated 12/28/16 *bf toyota found no evidence of a manufacturing or design defect. according to toyota, the accelerator pedal was properly secured and undamaged when inspected. The accelerator pedal was operating as designed with no obstructions. The brake pedal was also inspected and no damage or leakage was observed. The brake fluid was properly filled to the recommended level. When the brake pedal was applied it felt firm and held pressure. During the test drive, a stall speed test was performed and the brake systems over powered the throttle system holding the vehicle stationary. However, there was an unsecured floor mat on the front driver side are. updated 01/04/17.*jb
- Steering · Suspension
Suspension: makes strange sounds - like parts are grinding against each other especially when backing up. steering - makes unusual sounds - as if parts are rubbing against each other.
- Tires
Kelly tire immediate and unexplained sidewall tire failure - traveling 65mph on I-95 near richmond, virginia at night (9PM). No injury nor damage. Passenger-side rear tire. No debris-on-road impacted. Damage so severe to tire - model IS unknown, but chose kelly charger model to continue form…
Kelly tire immediate and unexplained sidewall tire failure - traveling 65mph on I-95 near richmond, virginia at night (9PM). No injury nor damage. Passenger-side rear tire. No debris-on-road impacted. Damage so severe to tire - model IS unknown, but chose kelly charger model to continue form submission. hopefully, tire ID# will identify model. no loss of control - continued to shoulder and replaced tire with spare.
- Engine
As soon as I start the car, 'check engine' light keeps coming in spite of several years of repairs and several hundred dollars spent at two toyota dealers, and at several other garages. First time this happened was in 2005. Right now the light IS on. the toyota 2000 avalon XL I have has serious…
As soon as I start the car, 'check engine' light keeps coming in spite of several years of repairs and several hundred dollars spent at two toyota dealers, and at several other garages. First time this happened was in 2005. Right now the light IS on. the toyota 2000 avalon XL I have has serious manufacturing defects. in 2004 driver side window would not roll and cost me almost $600.00 the water pump, gasket, drive belts, engine cover and logo, etc have been changed.
- Visibility › Glass, side/rear
TL* the contact owns a 2000 toyota avalon. While the vehicle was parked, the contact heard an abnormal noise. Upon inspection, the contact noticed the rear window of the vehicle had shattered independently. The failure occurred without warning. The vehicle was taken to the dealer where it was…
TL* the contact owns a 2000 toyota avalon. While the vehicle was parked, the contact heard an abnormal noise. Upon inspection, the contact noticed the rear window of the vehicle had shattered independently. The failure occurred without warning. The vehicle was taken to the dealer where it was confirmed that the rear window had shattered and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,632.
- Air bags · Seat belts · Service brakes
TL* takata recall. The contact owns a 2000 toyota avalon. While driving at various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the center brake sensor, air bag sensor assembly, and driver and passenger…
TL* takata recall. The contact owns a 2000 toyota avalon. While driving at various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the center brake sensor, air bag sensor assembly, and driver and passenger seat belt assembly failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the seat belt assemblies failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. updated 02/10/16*lj updated 05/04/18*jb *tr
- Engine
'Check engine' light keeps coming when driving. Since 2005, two toyota dealers and two independent repair shops were unable to correct the problem for good. Latest repair was in september 2015 at toyota. Check engine light IS still on.
- Electrical system · Service brakes · Steering
This IS an intermitend problem and it happens when starting on the car. to turn the car on I have to take the steering wheel and forcefully turn it left and right. Move also the shifter to neutral. I also try to press the brake at the same time. mechanics have not been able to duplicate the…
This IS an intermitend problem and it happens when starting on the car. to turn the car on I have to take the steering wheel and forcefully turn it left and right. Move also the shifter to neutral. I also try to press the brake at the same time. mechanics have not been able to duplicate the problem. The car was also checked by a toyota dealer and the problem was not identified. The battery and the cables are working properly. now it IS happening very often and creating a security and safety issue. I checked the recalls for this car associated with this situation I did not find an answer although I have read lots of related complains. I am planning to change the ignition or the starter but probably IS a try and error solution.
- Air bags
. Air bag IS defective. panel lights on. air bag does not work
- Air bags
Air bag malfunction. air bag light. *tr
- Steering
This incident happened on february 10, 2015 while I was driving to work, I took this ramp at 30 mph which IS a left tuning curve that takes you to the highway. At the end of the ramp I had to gradually accelerate and make a moderate right turn to join the highway traffic. After finishing the right…
This incident happened on february 10, 2015 while I was driving to work, I took this ramp at 30 mph which IS a left tuning curve that takes you to the highway. At the end of the ramp I had to gradually accelerate and make a moderate right turn to join the highway traffic. After finishing the right turn, I couldn't keep the car running straight on the highway. The steering wheel was locked and I wasn't able to steer the vehicle. The vehicle kept on going the right turn and crashed into a guard rail causing the bumper cover, bumper reinforcement, wind shield washer tank, front bumper grill and left and right lights to be damaged. The steering system and its components are in good working condition. this accident happened because "steering interlock assembly" recall of july 29, 2010 (nhtsa campaign number: 10v345000) was not done to my 2000 toyota avalon. Toyota did not notify me of this recall. I believe that toyota IS aware of the fact that there are vehicles like mine that being driven on the streets without the steering interlock assembly recalls taken care of. the consequence of the recall states that: should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash. toyota failed to address the issue that I was concerned about. Toyota performed an inspection which not related to the steering column recall. please help the steering lock assembly be inspected. *tr
- Vehicle speed control
My father was driving down the street in a residential subdivision in my 2000 toyota avalon when the car began to suddenly accelerate on its own. My father lost control as he was unable to brake. He ended up side swiping a tree then hitting a parked car head on pushing it onto someones front lawn. Luckily he was able to stop the car by putting it in neutral and turning the ignition off. *tr
- Structure
Car was parked in the garage. I noticed that the eyeglass compartment that IS located inside the car between the two front visors was hanging down and covering the inside rear view mirror. I tried to close it shut by pushing it up into place, but it kept falling down. I put on masking tape to…
Car was parked in the garage. I noticed that the eyeglass compartment that IS located inside the car between the two front visors was hanging down and covering the inside rear view mirror. I tried to close it shut by pushing it up into place, but it kept falling down. I put on masking tape to keep it closed, since I did not want to drive without the use of my inside rear view mirror. that same day, I had an appointment to get new tires at an auto repair place. I drove directly there and asked the auto mechanic to remove the compartment cover entirely. he removed the cover, it was held in place with two little screws, and he also found in the car a tiny piece of aluminum, in a v shape, that must have been part of the compartment locking mechanism. I have had this car for 14 years and never have put anything in that compartment. I may have opened it once to see how it worked when I first got the car. I am glad that this did not happen while I was driving in traffic, and that this cover IS now completely gone from the car. this car does have very low mileage. *tr
- Air bags
My son was driving on a two lane road came around a corner and a lady hit him head on he hit his head in steering wheel and seat belt did not lock the air bags did not deploy[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine seizure
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
- 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10145776Update on Technician Certification Requirements.
- 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10145748Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10143953TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
- 10143927TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
- 10134140Tech Tip: Some customers may experience difficulty programming HomeLink.
- 10133915Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
- 10133875Toyota will be sending Safety Recall Follow-up notices to remind owners whose vehicles have not yet had campaign repairs completed
Every Toyota Avalon model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.