2016 Toyota Avalon

Recalls

3 recalls name the 2016 Toyota Avalon. Newest first.

• Air bags › Air bag/restraint control module

  Jan 17, 2020NHTSA 20V0240002,891,976 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

  Risk and remedy

  Risk

  In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

  Remedy

  Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

  Full recall details →

• Air bags › Knee bolster

  Dec 16, 2016NHTSA 16V90600012 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.

  Risk and remedy

  Risk

  If the air bag was installed with incorrect fasteners, the fasteners may become loose over time, affecting the air bag deployment and increasing the risk of injury.

  Remedy

  Toyota will notify owners, and dealers will inspect the fasteners, and if necessary, replace the instrument panel brace and body bracket and reattach the air bag assembly, free of charge. The recall began on February 8, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G05.

  Full recall details →

• Air bags › Sensor › Occupant classification

  Apr 14, 2016NHTSA 16V21500058,515 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon and Camry vehicles manufactured November 30, 2015 to March 4, 2016. The occupant classification system (OCS) that activates or deactivates the front passenger seat air bag system may have been improperly calibrated. As a result, the front passenger air bag and…

  Risk and remedy

  Risk

  Air bags that do not deploy as intended during a crash increase the risk of injury.

  Remedy

  Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began by May 13, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G0J.

  Full recall details →

Owner complaints

What owners report most

1. Unknown or other5
2. Engine4
3. Air bags4
4. Structure3
5. Electrical system3
6. Service brakes2
7. Lane departure2
8. Power train2
9. Vehicle speed control2
10. Visibility2

Latest complaints

• Oct 3, 2025WA95,500 mi
  Visibility › Sun/moon roof assembly

  The contact owns a 2016 Toyota Avalon. The contact stated that while driving approximately 70 MPH, the sunroof glass shattered. The contact stated that there was no glass inside the vehicle because the sunroof shade was in the closed position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.

• Mar 12, 2024WA
  Forward collision avoidance › Automatic emergency braking · Lane departure › Blind spot detection · Unknown or other
  The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states…

  The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.

• May 8, 2023FL84,575 mi
  Tires
  The contact owns a 2016 Toyota Avalon equipped with Cooper Tires, Tire Line: CS5 Ultra Touring, Tire Size: 215/55/R17, DOT Number: U93R1CU1820. The contact stated that while driving at various speeds, the front end of the vehicle was shaking abnormally without warning. The contact took the vehicle…

  The contact owns a 2016 Toyota Avalon equipped with Cooper Tires, Tire Line: CS5 Ultra Touring, Tire Size: 215/55/R17, DOT Number: U93R1CU1820. The contact stated that while driving at various speeds, the front end of the vehicle was shaking abnormally without warning. The contact took the vehicle to a tire shop and was informed that the tread on the driver’s and passenger’s side tires were separating. The contact's husband drove the vehicle to the original tire shop where the tires were purchased and was offered a store credit for the replacement tires. The manufacturer was not made aware of the failure. The tire was a replacement tire. The tire failure mileage was approximately 6,000, and the vehicle failure mileage was 84,575.

• Feb 10, 2023MI60,000 mi
  Service brakes
  The contact owns a 2016 Toyota Avalon. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately and made an abnormal sound. Additionally, the center console was extremely hot, and the driver's side seat electric…

  The contact owns a 2016 Toyota Avalon. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately and made an abnormal sound. Additionally, the center console was extremely hot, and the driver's side seat electric panel cover had detached. The contact inspected the driver's side seat and noticed there was rust on the seat. The vehicle was taken to the dealer where the brake pads were cleaned; however, the mechanic was unable to duplicate the failure for the center console. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

• Jan 2, 2023VA
  Lane departure › Blind spot detection

  Clear

• Oct 1, 2020MA55,284 miCrash1 injury
  Air bags · Electrical system · Seat belts

  Travel on the street and may hit an object (could be an empty trash container. Vehicle left the travel lane, going up on the sidewalk, stuck 2 garbage cans and through the numerous bushes.

• Jun 2, 2020VA110,932 mi
  Unknown or other
  There are two pieces of accordian shaped trim that continually fall from inside the sunroof. I have had the dealership reinstall them - and they charged me. However, they continued to fall from the sunroof and they are now stored in the trunk. Poor design. Plus, not too safe having this rubber part…

  There are two pieces of accordian shaped trim that continually fall from inside the sunroof. I have had the dealership reinstall them - and they charged me. However, they continued to fall from the sunroof and they are now stored in the trunk. Poor design. Plus, not too safe having this rubber part fall onto your head while driving down the road. The adhesive on the part may not keep the part in its proper place, but the adhesive does do a good job sticking to my hair. *tr

• Apr 29, 2020FL
  Air bags

  Recall of 1/2020 still has no remedy from manufacturer and no anticipated date of remedy availability (nhtsa recall number 20v024).

• Jan 6, 2020GA
  Unknown or other
  My car has an sos system that notifies toyota or their contractor if the car has been in an accident, summons law enforcement, tow truck, etc. I do not know what other safety issues are wrapped into it. It has a red warning light that goes on when it stops working. It has been into my local dealer…

  My car has an sos system that notifies toyota or their contractor if the car has been in an accident, summons law enforcement, tow truck, etc. I do not know what other safety issues are wrapped into it. It has a red warning light that goes on when it stops working. It has been into my local dealer three times to be repaired and each "repair" has failed immediately upon me picking it up again. Today, after the dealer worked on it, the decided that the "cell system" that IS built into the car and IS under the passenger seat needs to be replaced and will cost $2200.00. I don't know what other "safety systems" are reliant on this dysfunctional safety but I would like for nhtsa to know about this and let me know if it IS a hazard for me and others. The red light stays on whenever the car IS operated.

• Oct 29, 2019WA4,000 mi
  Engine

  Engine hesitates for a few seconds when starting from a stop or a slow speed in city traffic. the dealer said it was a computer learning process and it should go away. problems has been around since new in 2016.

• Apr 1, 2019MS44,000 mi
  Structure › Body

  The moon roof glass exploded while driving down the highway with all windows shut.

• Mar 17, 2019VA12,000 miCrash1 injury
  Service brakes · Structure › Body · Vehicle speed control
  On october 1, 2018, at 8:25 a.m.i was pulling into a parking space at work in my 2016 avalon (12,141 miles). I was 'riding the brake' to pull all the way into the parking space. the car took off into landscape, crossed a road and went down a hill. I hit the parking lot and was knocked to my…

  On october 1, 2018, at 8:25 a.m.i was pulling into a parking space at work in my 2016 avalon (12,141 miles). I was 'riding the brake' to pull all the way into the parking space. the car took off into landscape, crossed a road and went down a hill. I hit the parking lot and was knocked to my side. the car went back up the hill and crossed the road again, went through more landscape, bushes, etc. Back into the road again and stopped.there was over 11,000 damage to my car and I hurt my back and neck. Toyota examined the black box and said the gas pedal was being strongly depressed with no braking. that IS impossible because after I hit the parking lot after coming down the embankment, my foot flew off the brake and was on nothing as I was all the way on my right side. 2ND incident yesterday, on 03/16/19, I was pulling into a gas station and was almost stopped after tapping the brake to get pulled up to where I was to stop and the exact same thing happened as my foot was on the brake, the car took off towards the gas pump. I was pressing the brake as hard as I could and was trying to grab the gear shift to put into park. I only went about 20-30 feet before the car stopped missing the gas pump by only about 1 and 1/2 feet. I can't say for sure if the brakes stopped the car or if I was able to get it into park. I had the car towed to my home and will never drive this car again. I am not sure what I am going to do because the car IS far from paid for and I know toyota will be of no help. I know for sure that eventually someone IS going to be killed as I truly believe this IS not just happening to me. After the first incident, I sent a certified letter to the president of toyota and their legal department and their reply was toyota was not at fault.

• Mar 9, 2019FL33,000 mi
  Unknown or other
  The front to back side rubber weatherstripping that moves with the sunroof as it opens and closes continues to fall off. there are two pieces like this, one on the driver's side the other on the passenger's side. the two pieces, each about 18 inches long and two inches wide, look like black…

  The front to back side rubber weatherstripping that moves with the sunroof as it opens and closes continues to fall off. there are two pieces like this, one on the driver's side the other on the passenger's side. the two pieces, each about 18 inches long and two inches wide, look like black rubber small accordions. while driving and opening or closing the sunroof, these strips fall off. dealer has reinstalled multiple times, but they continue to loosen and fall off with the movement of the sunroof. sometimes this will occur while driving at high speeds and disrupt the driver, in the last instance I experienced, while going 70mph and falling onto my head and disrupting my vision for a second. the dealer (and i) "fix" this condition by reinstalling the loosened piece. but the problem recurs and, in my view, IS a safety hazard. I cannot get the dealer to focus on the seriousness of this problem and the potential jeopardy in which it places drivers. a better fix, than simple re-installation IS required.

• Jan 24, 2019MD31,000 mi
  Air bags
  "Takata recall" airbag. I have been dealing with my airbag light and yellow triangle light coming on while driving for 3 days. the first incident occured while I was driving on the highway during the afternoon after dealership hours. 2ND time was driving on the highway and I immediately took my…

  "Takata recall" airbag. I have been dealing with my airbag light and yellow triangle light coming on while driving for 3 days. the first incident occured while I was driving on the highway during the afternoon after dealership hours. 2ND time was driving on the highway and I immediately took my vehicle to the dealership to which they told me my battery was dirty and failing was the reason for the airbag light to come on. 3RD time I was told that my cell phone charger which was never plugged up on any of the times the light came on was the reason. still dealing with the unresolved issue.

• May 24, 2018GA22,000 miFire
  Electrical system · Engine
  TL* the contact owned a 2016 toyota avalon. Approximately 30 minutes after parking and turning the engine off, flames were discovered coming from the front driver's side carpet. Approximately 10 minutes later, the vehicle was engulfed in flames. The fire department was called to the scene and…

  TL* the contact owned a 2016 toyota avalon. Approximately 30 minutes after parking and turning the engine off, flames were discovered coming from the front driver's side carpet. Approximately 10 minutes later, the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. There were no injuries and a police report was not filed. The vehicle was towed to an undisclosed location and deemed destroyed. The cause of the failure was not determined by a dealer or an independent mechanic. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 22,000. *Ln

• Apr 28, 2018CA20,000 mi
  Engine
  My wife's avalon hesitates for 3 or 4 seconds intermittently during acceleration without warning. The yellow triangle light comes on the dash board during the hesitation. I seems to occur more often after turning left and accelerating. I am concerned about her safety when entering traffic and or…

  My wife's avalon hesitates for 3 or 4 seconds intermittently during acceleration without warning. The yellow triangle light comes on the dash board during the hesitation. I seems to occur more often after turning left and accelerating. I am concerned about her safety when entering traffic and or crossing a road with an unexpected hesitation. Our local toyota dealer says they are not aware of this kind of problem and are not able to diagnose it. We would like to know if this IS occurring else where and what we should do about it. Please advise.

• Feb 4, 2018SC29,000 mi
  Power train

  Intermittently the car will not shift from low gear. When placing the gearshift in the d position it will indicate either D1 and will not automatically shift to a higher gear. Once the car comes to a complete stop the indicator will by itself change to d and will shift normally.

• Aug 25, 2017KY1,000 mi
  Visibility/wiper

  Rear window IS distorted. The distortion appears especially acute when highway driving. This IS a known problem with avalons over more than one model year.

• Feb 24, 2017TX114,000 mi
  Power train · Vehicle speed control
  TL* the contact owns a 2016 toyota avalon. When the accelerator pedal was depressed at low speeds, the vehicle hesitated to respond and suddenly surged forward. The failure occurred without warning. In addition, the vehicle felt as though it shifted independently intermittently. The dealer…

  TL* the contact owns a 2016 toyota avalon. When the accelerator pedal was depressed at low speeds, the vehicle hesitated to respond and suddenly surged forward. The failure occurred without warning. In addition, the vehicle felt as though it shifted independently intermittently. The dealer diagnosed that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 114,000.

• Feb 16, 2017TX15,000 mi
  Structure › Body · Visibility › Sun/moon roof assembly

  TL* the contact owns a 2016 toyota avalon. While the vehicle was stopped at an intersection, a loud boom noise was heard and the sun roof exploded without warning. There were no injuries. The vehicle was taken to a dealer where it was diagnosed that the sun roof failed and needed to be repaired. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.

• Sep 14, 2016WA
  Air bags
  Takata recall. I purchased my new car on may 4TH, 2016. The recall was issued april 13TH, 2016, before I made the purchase. The dealership sold me this without notifying me of this. The sales manager said I should have received the letter of the recall but I hadn't even bought the car then. I read…

  Takata recall. I purchased my new car on may 4TH, 2016. The recall was issued april 13TH, 2016, before I made the purchase. The dealership sold me this without notifying me of this. The sales manager said I should have received the letter of the recall but I hadn't even bought the car then. I read it IS a federal law against selling a new vehicle with an active recall. The manager said this law doesn't pertain to to this sale but only to "stop sales" issues. I never would have bought this new car knowing a recall was issued, pending, or fixed.

• Jun 21, 2016AZ
  Unknown or other
  When driving and the sun IS entering the main cabin, the tan interior portion of the dashboard IS reflected on to the front side windows. this reflection of the tan portion of the dashboard interferes with a clear view of both outside mirrors. the view of traffic to either side of my vehicle IS…

  When driving and the sun IS entering the main cabin, the tan interior portion of the dashboard IS reflected on to the front side windows. this reflection of the tan portion of the dashboard interferes with a clear view of both outside mirrors. the view of traffic to either side of my vehicle IS diminished, which has already resulted in one close call when changing lanes. additionally, the lane-warning indicator lights that are part of the rear view mirrors are similarly diminished, reducing the flashing safety warnings that they provide. while this has not resulted in a collision, yet, it has a high potential to contribute to a collision. it IS also uncomfortable to use these outside mirrors when they are washed out by the reflections of the dashboard when simply maintaining situational awareness when not changing lanes. when stationary prior to backing up, the total view of IS also diminished by the reflections. I believe this IS a design oversight that may be easily rectified by a manufacturer replacement of the tan portion of the dashboard with a black portion.

• Feb 3, 2016NJ110 mi
  Electrical system · Engine
  Took delivery of vehicle with 3 miles on january 27, 2016. very next day the vehicle would not start without several attempts. on january 30 the vehicle was stopped in a parking lot while on errands and would not start after attempting for 15 minutes. dealer service department advises that there…

  Took delivery of vehicle with 3 miles on january 27, 2016. very next day the vehicle would not start without several attempts. on january 30 the vehicle was stopped in a parking lot while on errands and would not start after attempting for 15 minutes. dealer service department advises that there IS a drain on the battery when there should not be. vehicle has been with service technicians for the 3RD day and they have yet to identify the root cause. the vehicle has 212 miles and I am fearful that an electrical problem will cause fire and severe safety issues.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Electrical overstress

  EA19001Opened Apr 19, 2019Closed Sep 19, 2024Recall 20V024
  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…

  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10249321DP: On November 28, 2023, a class action settlement of claims for certain airbag control units was finally approved by the federal court. The settlement includes Toyota?s agreement to provide an Extended New Parts Warranty for parts installed under Safety Recall 20TA03 and Safety Recall 20TA05. The purpose of this Extended New Parts Warranty letter is to help clarify how to administer this coverage in accordance with the settlement.
• 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
• 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
• 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10224102TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now
• 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10220177TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled.
• 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
• 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

Every Toyota Avalon model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.