2004 Toyota Avalon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Avalon › 2004
These records cover every 2004 Toyota Avalon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2004 Toyota Avalon. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe…
Risk and remedy
Risk
Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.
Remedy
Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.
Toyota IS recalling certain model year 2004 avalon vehicles; 2004 and 2005 camry, camry solara, highlander, and sienna vehicles, 2006 highlander hybrid; 2004 and 2005 lexus es330 and rx330; and 2006 lexus rx400h vehicles manufactured from june 1, 2004 through march 31, 2005, equipped with the 1mz-fe or 3mz-fe engine. the amount of adhesive agent applied…
Risk and remedy
Risk
In some cases, the belt for the power steering pump may become detached from the pulley which could result in a loss of power steering and a sudden increase in steering effort, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will check the crankshaft pulley to identify whether it was produced by the u.s. Supplier. if so, the dealer will replace the pulley with a new one at no charge. the safety recall IS expected to begin during early january 2012. owners may contact toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2000-2004 avalon vehicles. due to improper casting of the steering lock bar, there IS a possibility that a minute crack may develop on the surface of the lock bar. such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break.
Risk and remedy
Risk
Should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the steering interlock device free of charge. the safety recall began on september 7, 2010. owners may contact toyota at 1-800-331-4331.
Owner complaints
205 complaints27 involved a crash17 injuries2 deaths
What owners report most
Latest complaints
- Forward collision avoidance › Adaptive cruise control · Suspension
Ella tuvo realmente la culpa
- Engine · Power train
Car makes a very, very loud screeching sound when started with a/c or heating on (but more commonly with a/c). The sound will sometimes die down or stop once a/c IS turned off, but not always. Puddles can trigger the sound as well. Sound can be heard mainly upon inital startup but can occur after car IS in motion.
- Engine · Structure › Body · Suspension
I've noticed that sometimes I smell something burning, electrical, coolant or something. My mechanics finds no leaks, but I checked once and the coolant reservoir was empty, find no leaks. somehow, the passenger side rear mud flap came off and the trunk lid doesn't line up. it always looks like…
I've noticed that sometimes I smell something burning, electrical, coolant or something. My mechanics finds no leaks, but I checked once and the coolant reservoir was empty, find no leaks. somehow, the passenger side rear mud flap came off and the trunk lid doesn't line up. it always looks like it's partially opened. when driving I hear and feel rattling sounds that sounds and feels like the front passenger side suspension or body panels. more like the suspension. the person I bought it from had it serviced regularly and had timing chain, O2 sensor, anti-lock brakes checked and fixed or replaced. they also had it completely checked out and anything wrong was fixed. it also gets very poor gas mileage. The steering also doesn't feel quite right, can't really explain that very well, other than it's no quite right. Also, for some reason the battery wouldn't start the car one day and we checked the battery and the cells were dry.
- Electrical system
The ecu itself IS not working, which they are supposed to never stop working. Well ours stopped working and the licensed mechanic will not work on it if it IS recalled. We are literally waiting on toyota to fix our car. They have not done so. The hole ecu not just part of it.
- Air bags · Steering
Air bag dashboard light occasionally flickers and begins to glow for a few seconds. Seems to occur more frequently in wet weather. my steering wheel will lock when I turn left or right while driving. reversed backwards a little bit and wiggled the steering wheel, it wouldn't budge then I went…
Air bag dashboard light occasionally flickers and begins to glow for a few seconds. Seems to occur more frequently in wet weather. my steering wheel will lock when I turn left or right while driving. reversed backwards a little bit and wiggled the steering wheel, it wouldn't budge then I went forward and wiggled and it finally loosened. This has happened 4 times and usually in wet weather. my car IS listed in the air bag recall of 2015; however, I have not been notified of what to do next and it has now been more than 3 years since first notification.
- Air bags · Electrical system
(1) air bag dashboard light occasionally flickers and begins to glow for a few seconds this seems to occur more frequently in wet weather.. (2) when moving and making a right turn, the door locks click open and the interior light goes on for a few seconds, this happens daily.
- Steering
My steering wheel will lock when I turn left or right while driving ..this morning I was just starting my car and was turning left and my steering wheel locked and I went up the sidewalk and almost hit the fence and I couldn't move it I reversed backwards a little bit and wiggle the steering wheel…
My steering wheel will lock when I turn left or right while driving ..this morning I was just starting my car and was turning left and my steering wheel locked and I went up the sidewalk and almost hit the fence and I couldn't move it I reversed backwards a little bit and wiggle the steering wheel and it wouldn't budge then I went forward and wiggled and it finally loosened. This has happened 4 times now usually in the morning. And my mileage IS 140,822
- Air bags · Steering
TL* the contact owns a 2004 toyota avalon. While driving various speeds, the steering wheel seized and the air bag warning indicator illuminated. The contact stated that extra strength was needed to steer the vehicle and the failure occurred periodically. The vehicle was not taken to a dealer or an…
TL* the contact owns a 2004 toyota avalon. While driving various speeds, the steering wheel seized and the air bag warning indicator illuminated. The contact stated that extra strength was needed to steer the vehicle and the failure occurred periodically. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
- Air bags
Takata recall
- Air bags
#15V043 the airbag indicator light blinking, never stops, whether driving or parked. I purchased this car used, in maryland, where it passed their inspection and will pass my inspection in pennsylvania, but does concern me. I sold my 1999 toyota avalon XL to my granddaughter and never had this…
#15V043 the airbag indicator light blinking, never stops, whether driving or parked. I purchased this car used, in maryland, where it passed their inspection and will pass my inspection in pennsylvania, but does concern me. I sold my 1999 toyota avalon XL to my granddaughter and never had this problem. According to the car fax this vehicle never got a recall, but got the recall # from the internet. Seems this IS a problem that the toyota avalon has, along with many other vehicles.
- Air bags
I received notice for this recall in 2015. nhtsa recall number: 15v043 recall date: january 27, 2015 manufacturer recall number: esg nothing has been done in 2.5 years.
- Vehicle speed control
TL* the contact owned a 2004 toyota avalon. While the vehicle was stationary and being shifted into park, the contact depressed the brake pedal. The contact heard the engine rev and the vehicle accelerated independently, causing the contact to crash into a fence. There were no injuries. A police…
TL* the contact owned a 2004 toyota avalon. While the vehicle was stationary and being shifted into park, the contact depressed the brake pedal. The contact heard the engine rev and the vehicle accelerated independently, causing the contact to crash into a fence. There were no injuries. A police report was filed. The vehicle was towed from the scene and the contact's insurance company confirmed that the vehicle was destroyed. The contact spoke with sloane toyota of glenside (503 n easton rd, glenside, pa 19038) who documented the incident. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.
- Unknown or other
My car keys can be removed without putting the car in p.the car was stationary in a parking space and rolled back.
- Air bags · Electronic stability control (esc)
Have been calling dealership since march 31ST, 2015. They told me on three different occasions that they did not have parts, I was on a list. Gave up on contacting them.their dealership IS located in janesville, wisconsin. How long do I have to wait? Their phone number IS 608-754-7754. The notice said it was urgent, how urgent can it be if it still IS not fixed???
- Air bags
Nhtsa recall 15v-043 (1-27-15). on 7/16 I received an urgent safety recall notice via mail. russel toyota 410-788-8400 said they would call when the part comes in. on 12/6/16 I call mr. Allen, service manager who said the part was on back order and they would call me in 2-3 months. one…
Nhtsa recall 15v-043 (1-27-15). on 7/16 I received an urgent safety recall notice via mail. russel toyota 410-788-8400 said they would call when the part comes in. on 12/6/16 I call mr. Allen, service manager who said the part was on back order and they would call me in 2-3 months. one question: why IS toyota allowed to make me drive my car with this unsafe condition for more than 2 years before they think about obtaining the parts necessary to complete the repairs?
- Air bags
Took car to don mcgill 3times ,took it to joe myers today and the srs light IS still on ,they say they completed the recall ,but I need a dr side air bag it has a dtc b0116 I'm going to check connections . It's my moms car and I want to be sure it's working.and safe no shrapmetal.
- Air bags
No airbags deployed in my 2004 avalon xls when a driver stated she did not see me/my car and turned left in front of me leaving me 2 seconds to brake.this was on a cityn street and she was turning from stopped position into private commercial parking lot. I was driving in lane closest to her car to…
No airbags deployed in my 2004 avalon xls when a driver stated she did not see me/my car and turned left in front of me leaving me 2 seconds to brake.this was on a cityn street and she was turning from stopped position into private commercial parking lot. I was driving in lane closest to her car to reach light another 500 feet ahead so I could turn south when I got to it. my car was traveling 30-35mph(5-10mph under posted speed limit).i had just entered the roadway 400 ft before her turn from 0MPH to maybe 3MPH? In front of me. My car hit hers on bar between the front and back passenger doors. It caused her car to rise up-i saw the undercarriage of her car; it then rolled completely over onto its roof out of my sight. All witness descriptions of the incident and my own description of what happened were exactly the same. She was found at fault and we both were transported on backboards with c collars to closest hospital. I have injured spine(cervical, thoracic, lumbar), bilateral injuries to shoulders, elbows, wrists, hands, fingers, knees, femoral ball and socket joints, migraines, inability to get full night's rest, memory loss-search for words & just plain don;t remember things I may have done-what I had for breakfast or if I even ate breakfast; what someone has told me; what happened on a tv show or movie; experiencing frustration, anxiety, fear of dying in a car wreck-paramedic told me if I had not been in the size car I was in that I would have been a pile of broken bones or dead; the at-fault driver was also taken to hospital the same way I was; her airbags did not depoly either; impacted her car, a 1998 toyota avalon. Any plausible explanation of why airbags did not deploy in either of our cars?
- Air bags · Seat belts
I tried twice to get a safety recall fixed by koons toyota tysons corner after receiving a notice from toyota that there was a safety recall on my toyota avalon (recall 15v-043). Twice the dealer told me they would have to inspect the car to see if it needed a remedy to the recall and only after an…
I tried twice to get a safety recall fixed by koons toyota tysons corner after receiving a notice from toyota that there was a safety recall on my toyota avalon (recall 15v-043). Twice the dealer told me they would have to inspect the car to see if it needed a remedy to the recall and only after an inspection would they order parts. I brought it in the first time, they said it did need the recall and they would order the parts. They never did. When I tried to schedule it again, they told me the same story that I had to bring it in for an inspection and then they would decide if they could order the parts. It IS ridiculous to go through such terrible customer service, and so therefore the recall has not been remedied yet.
- Air bags
TL* the contact owns a 2004 toyota avalon. The contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Air bags
Airbag light came on and spent 2000 dollars at don mcgill toyota to have drivers side airbag replaced. About a 1000 miles ( 3 months) later, the light IS back on with the same code. Dealer so far IS unable to find the problem. This IS a reoccurring problem. I am concerned about inadvertent airbag…
Airbag light came on and spent 2000 dollars at don mcgill toyota to have drivers side airbag replaced. About a 1000 miles ( 3 months) later, the light IS back on with the same code. Dealer so far IS unable to find the problem. This IS a reoccurring problem. I am concerned about inadvertent airbag deployment as well as losing the use of my car while the dealer tries to figure out the problem. I think they are just throwing expensive parts at it hoping something works,
- Air bags
Since at least 2008 the airbag warning light has come on at random times. I took the car into a dealer in 2008. they failed to fix it. I took it in again. they failed to fix it. in 20014 there was a recall. it failed to fix it. 2016 there was another recall. It failed to fix the issue. toyota IS unwilling to take responsibility to fix the issue or IS incompetent.
- Air bags · Fuel/propulsion system
TL* the contact owns a 2004 toyota avalon. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new fuel cap. The contact received notice of nhtsa campaign 14v147000 (air bags). The vehicle was not repaired for the air bag issue. The manufacturer was not notified of the failure. The failure mileage was not provided.
- Air bags
TL* the contact owns a 2004 toyota avalon. The contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution connect.
- Electronic stability control (esc)
I took my car to gresham toyota for a scheduled appointment on june 7 2016 at 9:00am. They told me that this service should not take more than 4 hours. To make story short, when I came at 6:00pm my car was still not done and they told me to leave it over night. I am a busy person and I need my car…
I took my car to gresham toyota for a scheduled appointment on june 7 2016 at 9:00am. They told me that this service should not take more than 4 hours. To make story short, when I came at 6:00pm my car was still not done and they told me to leave it over night. I am a busy person and I need my car at all times. So nothing has been done to it because of their improper time management. I would like you to contact this dealership so they can take care of this recall immediately.
- Air bags
TL* the contact owns a 2004 toyota avalon. The contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
- 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10172843OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
- 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
- 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10150418TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10149217TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10145776Update on Technician Certification Requirements.
- 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
Every Toyota Avalon model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.