2002 Toyota Avalon

Recalls

1 recall names the 2002 Toyota Avalon. Newest first.

• Steering

  Jul 29, 2010NHTSA 10V345000372,593 vehicles

  Toyota IS recalling certain model year 2000-2004 avalon vehicles. due to improper casting of the steering lock bar, there IS a possibility that a minute crack may develop on the surface of the lock bar. such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break.

  Risk and remedy

  Risk

  Should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash.

  Remedy

  Dealers will replace the steering interlock device free of charge. the safety recall began on september 7, 2010. owners may contact toyota at 1-800-331-4331.

  Full recall details →

Owner complaints

What owners report most

1. Air bags35
2. Vehicle speed control25
3. Steering18
4. Service brakes, hydraulic10
5. Engine and engine cooling7
6. Tires7
7. Electrical system6
8. Service brakes5
9. Power train4
10. Seat belts4

Latest complaints

• Feb 10, 2025TN
  Air bags · Power train
  Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not…

  Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the dashboard will not show up.

• Apr 17, 2023SC
  Service brakes
  Bosch ABS anti skid, anti lock brake moduled failed. No brakes. Toyota US has no replacements parts available. Bosch no longer produces. Called Toyota Customer Service three times. Got to the management end and Senior Advisor told me, warranty expired, norhing we can do. I said, there are a bunch…

  Bosch ABS anti skid, anti lock brake moduled failed. No brakes. Toyota US has no replacements parts available. Bosch no longer produces. Called Toyota Customer Service three times. Got to the management end and Senior Advisor told me, warranty expired, norhing we can do. I said, there are a bunch of 2000 to 2004 Toyota Avalons/Lexus 300 vehicles out there (same car except nameplates) with the same problem! Same answer: Toyota, LLC has no further interest in those models and warranty has expired. So, I have limited options: 1. Junk the car (funs and drives like new), 2. Start a legal proceeding (costs prohibitive), 3. notify NHTSA. So, I (and X# of others that own this model) have a seroius safety problem. What Can the NHTSA do?

• Jun 10, 2021IA
  Electrical system · Unknown or other

  Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior

• Oct 3, 2020NC140,082 mi
  Air bags
  The 2003-2004 model avalon's have a recall for the airbags when exposed to certain frequencies and noises. My 2002 avalon has the same issue and toyota needs to include this model year as well. I've had no problems out of this car ever, but as soon as it hit 140,000 miles the air bags light came…

  The 2003-2004 model avalon's have a recall for the airbags when exposed to certain frequencies and noises. My 2002 avalon has the same issue and toyota needs to include this model year as well. I've had no problems out of this car ever, but as soon as it hit 140,000 miles the air bags light came on. After doing a little research I seen that others were having the same issue. Please include this model year in the recall because this car IS very dependable and I've had no issues until now.

• Feb 2, 2020WA192,000 miCrash1 injury
  Air bags

  I was in a car accident where I lost control of the vehicle due to slippery roads. I was exiting I5 on to highway 7 in tacoma washington. The vehicle wouldn't stop, slid and hit a cement wall on highway 7. Upon impact I hit my head on windshield and none of the air bags came out upon impact. I received injuries due to this disorder.

• Mar 26, 2019PR213,830 miCrash2 injuries
  Fuel/propulsion system · Service brakes · Vehicle speed control
  I was driving on a highway when the car accelerated by itself, brakes did not work. the car put itself in the middle of two lanes, then accelerated turn half ,i think, crashed (the front of the car)with a small hill some how did not stop and ended up somehow turning back and crashed again this…

  I was driving on a highway when the car accelerated by itself, brakes did not work. the car put itself in the middle of two lanes, then accelerated turn half ,i think, crashed (the front of the car)with a small hill some how did not stop and ended up somehow turning back and crashed again this time the back of the car crashed against the hill and stopped. The car suffered several breaks in and a transmision repair. This IS my third toyota. It was perfect before the incident. it was very scary. just a few min before the crash I was passing a toll at about 28 mph. After passing the tool I was faster than that but I do not like to speed.

• Mar 25, 2019OR115,000 mi
  Unknown or other

  While at the store I found I can turn the car off and remove the key and get ou while the car IS still in gear. If you are not paying attention the vehicle can roll away, causing personal and property damage and possible loss of life.

• Jun 29, 2018LA18,000 mi
  Air bags · Vehicle speed control

  Air bag flashes vsc off and engine failure lit.low miles. Tuned replacing spark plugs. No improvement.

• Apr 16, 2018SCCrash
  Unknown or other · Vehicle speed control
  Moving my car from a to b put it in reverse it just took off by it self. It was going so fast I could not stop it even pressing the breaks it still went fast on it on. I started screaming why this car going so fast and why I can't stop it. It stopped when it hit the carport and to sienna van under…

  Moving my car from a to b put it in reverse it just took off by it self. It was going so fast I could not stop it even pressing the breaks it still went fast on it on. I started screaming why this car going so fast and why I can't stop it. It stopped when it hit the carport and to sienna van under the carport.which my vans are damage very bad. I call toyota corporation and told them what happen. They asked me what I wanted from toyota I said my car carport, and both vans fix. They gave me a claim number.so they are having an inspector to inspect it I will have to pay to have it towed. They work for toyota and may say the car IS fine but I know what happen to me. It IS scary, I could have been killed. In my own backyard.

• Nov 26, 2017VA
  Air bags

  Airbag on with error code b0113 ( short inside squib hr circuit to +b ) and can not erase code.

• Aug 19, 2017MS92,000 mi
  Steering

  When turning steering wheel hard to turn like it get stuck can turn the steering wheel.i was driving a city street when I notice a few days ago. Just seeing the recall notice.how long does the consumer have to get assistance with recall.

• Jun 26, 2017CA165,000 miCrash1 injury
  Vehicle speed control

  I was leaving parking lot @ 1-2 mph turning right onto w tuolumne rd in turlock ca. Suddenly car took off like a jet, brakes didn't depress, hit an island then slammed into tree. I am injured ans car totaled. vehicle speed control acceleration pedal problem.

• May 23, 2017TN300,000 miCrash
  Air bags · Electrical system › Wiring
  TL* the contact owns a 2002 toyota avalon. While operating the vehicle, the air bag sensor illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a loose electrical wire. The failure was not repaired. Months later, the vehicle crashed into a second vehicle. The air…

  TL* the contact owns a 2002 toyota avalon. While operating the vehicle, the air bag sensor illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a loose electrical wire. The failure was not repaired. Months later, the vehicle crashed into a second vehicle. The air bags did not deploy. No further information regarding the crash was provided. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 300,000.

• Feb 6, 2017CA
  Steering · Unknown or other · Visibility/wiper
  1)Steering-when trying to go straight car will tilt to the left, have to keep wheel at weird angle to maintain a straight line. 2)accelerator sticks accelerator seems stiff and sticky and causes car to lurch when starting from a stop -was making left turn through intersection on a city street…

  1)Steering-when trying to go straight car will tilt to the left, have to keep wheel at weird angle to maintain a straight line. 2)accelerator sticks accelerator seems stiff and sticky and causes car to lurch when starting from a stop -was making left turn through intersection on a city street february 4TH and accelerator stuck until it was pumped, increasing my speed. was terrifying. 3)rust ridden roters and break anti-rust covers not working at all 4)visibility-windshield's seal seems defective-vin number not visible due to condensation building in lower corner, windshield fogs up profusely and stays that way even with defroster making it difficult to see out of front windshield 5)heater-blows cooled air (not room temp) instead of warm when turned on, seems like computer error in thermostate/temperature gage 6)side windows shake/studder when rolled up or down

• Jun 30, 2016WV
  Air bags

  Air bag light stay on all the time . Dealer cannot fix it.

• Apr 29, 2016TN203,883 mi
  Air bags
  Srs warning light appeared flashing on car. took car to have checked and was told the side air bag sensor needed to be replaced. side air bag sensor was replaced. light no longer flashed. 5 days later the srs warning light IS flashing again. there have been several complaints on the nhtsa…

  Srs warning light appeared flashing on car. took car to have checked and was told the side air bag sensor needed to be replaced. side air bag sensor was replaced. light no longer flashed. 5 days later the srs warning light IS flashing again. there have been several complaints on the nhtsa website about the same problem. I've been told that some car manufacturers will fix safety issues under an extended warranty. can toyota fix these problems free of charge? I'D like to find out before I spend more money trying to diagnose why the srs air bag light IS flashing. several complaints have said that people have had several items repaired and the light still flashes. I think this IS a safety issue that toyota should fix.

• Mar 30, 2016FL71,000 mi
  Engine
  TL* the contact owns a 2002 toyota avalon. The contact stated that while driving at approximately 30 mph, the engine warning indicator illuminated continuously. The vehicle was taken to the dealer on five separate occasions where the fuel cap and fuel line hose were replaced at different times. The…

  TL* the contact owns a 2002 toyota avalon. The contact stated that while driving at approximately 30 mph, the engine warning indicator illuminated continuously. The vehicle was taken to the dealer on five separate occasions where the fuel cap and fuel line hose were replaced at different times. The failure recurred two days after each repair was performed. Most recent, the dealer diagnosed that the fuel tank would need to be replaced. The vehicle was not repaired. The manufacturer was notified not notified of the failure. The approximate failure mileage was 71,000.

• Nov 24, 2015TX268,464 miCrash
  Air bags

  During a front-end collision in which my car was stopped and rammed into by another vehicle the air bag inflation sensor was sheared off it's mounting bracket. The air bag failed to inflate because the sensor failed to detect the impact.

• Nov 4, 2015FL27,000 mi
  Air bags

  Air bag light stays on.

• Oct 30, 2015CA
  Air bags
  TL* the contact owns a 2002 toyota avalon. The contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer…

  TL* the contact owns a 2002 toyota avalon. The contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Vin tool confirms parts not available. ...Updated 12/11/15 *bf updated 12/15/15. *Jb

• Aug 11, 2015FL71,500 mi
  Air bags
  TL* the contact owns a 2002 toyota avalon. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer where the technician was able to adjust the pretensioners on the front passenger side of the vehicle. The contact stated that the air bag warning light was…

  TL* the contact owns a 2002 toyota avalon. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer where the technician was able to adjust the pretensioners on the front passenger side of the vehicle. The contact stated that the air bag warning light was reset; however, the failure recurred. The vehicle was taken back to the dealer where the contact was informed that the air bag wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,500.

• Jun 18, 2015MI155,000 miCrash1 injury
  Service brakes · Vehicle speed control
  My 2002 toyota avalon continued to accelerate when I took my foot off the gas peddle and depressed the brake. I tried using the brake and emergency brake to stop the car, but I could not stop the car's acceleration. My car ended up slamming into a house. It was investigated by shelby township…

  My 2002 toyota avalon continued to accelerate when I took my foot off the gas peddle and depressed the brake. I tried using the brake and emergency brake to stop the car, but I could not stop the car's acceleration. My car ended up slamming into a house. It was investigated by shelby township michigan police and confirmed the accelerated was stuck. I received severe injuries in this accident including a head injury, and neck & back injuries. I am concerned about the safety of other people driving a similar car. Please investigate.

• Apr 25, 2015FL59,067 mi
  Air bags

  Air bag warning light came on:dealer - labor 59067 checked all connections. Checked codes. Cleared codes. Air bag warning "red" light came back on within a few days dealer offered a repair approximate cost $2,000.00 I did not accept did not repair am driving the car since with warning light on all the time. *tr

• Feb 20, 2015FL48,000 mi
  Air bags · Seat belts

  TL* the contact owns a 2002 toyota avalon. The contact stated that the air bag warning light illuminated. The failure occurred multiple times. The vehicle was taken to the dealer where it was diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The contact did not disclose if the manufacturer was notified. The failure mileage was 48,000. updated 04/06/15*lj updated 11/3/2015 *js

• Feb 3, 2015CA70,000 mi
  Air bags
  Tl*the contact owns a 2002 toyota avalon. The contact stated that while driving at various speeds, the air bag light illuminated continuously. The failure recurred numerous times. The vehicle was taken to a dealer, where it was diagnosed that the air bag system needed to be replaced. The vehicle…

  Tl*the contact owns a 2002 toyota avalon. The contact stated that while driving at various speeds, the air bag light illuminated continuously. The failure recurred numerous times. The vehicle was taken to a dealer, where it was diagnosed that the air bag system needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The vin was not available. updated 4/7/15*cn

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
• 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
• 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
• 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10197476Replacement vin plates.
• 10197473Product general information.
• 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
• 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
• 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
• 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
• 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
• 10150418TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
• 10149217TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
• 10145776Update on Technician Certification Requirements.
• 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
• 10145748Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

Every Toyota Avalon model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.