1994 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Grand Cherokee › 1994
These records cover every 1994 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 1994 Jeep Grand Cherokee. Newest first.
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable.
Risk and remedy
Risk
Inadvertent movement of the vehicle could result in a crash.
Remedy
Dealers will install a secondary detent system to the floor shifter assembly. daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. owner notification began september 23, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. the front disc brake rotors can experience…
Risk and remedy
Risk
The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.
Remedy
Dealers will replace these rotors with rotors that are coated with a corrosion protection.
Vehicle description: multipurpose passenger vehicles equipped with automatic transmissions. this IS not a safety recall in accordance with federal regulation 573. however, it IS deemed a safety improvement campaign by the agency. drivers can mistakenly step on the accelerator pedal when they intend to step on the brake pedal.
Risk and remedy
Risk
Pedal misapplication by a driver can cause unintended acceleration.
Remedy
Dealers will install a shift interlock on the automatic transmission of these vehicles.
Owner complaints
588 complaints118 involved a crash34 involved a fire94 injuries2 deaths
What owners report most
Latest complaints
- Electrical system
Vehicle will stall out when the tilt wheel IS utilized, this can happen at any time while the engine IS engaged. It appears that wires are being stretched within the steering system. p41/nhtsa 14v-438 dealt with this issue in the "05 model.
- Unknown or other
Fuel pump and problems with the ignition staring the vehicle the lightsare very dim
- Air bags
Takata recall: approx june of 2015 after going to the oregon city dump while sitting at the light waiting for the light to change. The airbag just went off no reason no accident and gave a bloody nose. He had to change the steering wheel because of it. But now I'm scared to drive it and it just sits.
- Electrical system · Exterior lighting · Fuel/propulsion system
I just want to get it fix
- Fuel/propulsion system · Unknown or other
Jeep towing packages and fuel tanks recalled due to the vehicle catching fire during car crashes.i did not get a notice for repair options.
- Fuel/propulsion system
Going down I-70 east somewhere between denver and strasburg, co the vehicle starting losing power. I pulled over onto the shoulder to call my grandson. then the car starting filling with smoke after a few minutes. another driver stopped and ran up to me saying he didn't know if I knew my car was…
Going down I-70 east somewhere between denver and strasburg, co the vehicle starting losing power. I pulled over onto the shoulder to call my grandson. then the car starting filling with smoke after a few minutes. another driver stopped and ran up to me saying he didn't know if I knew my car was on file. I got out, and the rear end was on fire. you could see fuel leaking which was on fire as it leaked. I was afraid it was going to blow up. I called 911, and the police and fire department came. in the meantime, there was snow on the ground and people were throwing snow onto the fire. the fire burned the inside of the car up to the front seat. I had to sell it for junk. there should be a police report. I received recall notices after I sold my vehicle. * (recall related incident) ts
- Air bags
TL* the contact owned a 1994 jeep grand cherokee. While driving approximately 30 mph, the vehicle hydroplaned and crashed into a tree. The air bags failed to deploy. The contact sustained a broken arm and back injuries that required medical attention. A police report was not filed. The vehicle was…
TL* the contact owned a 1994 jeep grand cherokee. While driving approximately 30 mph, the vehicle hydroplaned and crashed into a tree. The air bags failed to deploy. The contact sustained a broken arm and back injuries that required medical attention. A police report was not filed. The vehicle was towed to a towing lot. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
- Steering · Suspension
Experienced 'death wobble' at high speed after contacting highway "rumble strips"
- Electrical system
TL* the contact owns a 1994 jeep grand cherokee. While driving at a low speed, the contact noticed an abnormal sound emitting from the vehicle. After exiting the vehicle, the contact noticed that the dashboard was on fire and the fire spread to the seats and windshield. The contact was able to…
TL* the contact owns a 1994 jeep grand cherokee. While driving at a low speed, the contact noticed an abnormal sound emitting from the vehicle. After exiting the vehicle, the contact noticed that the dashboard was on fire and the fire spread to the seats and windshield. The contact was able to extinguish the fire. A police report was not filed. The contact sustained chest pain and inhaled smoke, but did not receive medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 185,000.
- Service brakes
10822114 calledchryslertheyarenohelptherecallonlyfor1995.1993-1998shouldhaverecall#95v172000includedastheyhavethesamepartnumber.itisasafetyissue.pleaseadvise.thankyou
- Service brakes, hydraulic › Foundation components › Disc › Rotor
TL* the contact owns a 1994 jeep grand cherokee. While driving approximately 65 mph, there was an abnormal noise coming from the front of the vehicle. The contact inspected the vehicle and discovered that the passenger side rotor was fractured. The vehicle was not diagnosed or repaired. The contact…
TL* the contact owns a 1994 jeep grand cherokee. While driving approximately 65 mph, there was an abnormal noise coming from the front of the vehicle. The contact inspected the vehicle and discovered that the passenger side rotor was fractured. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was previously serviced under nhtsa campaign number: 99v340000 (service brakes, hydraulic). The manufacturer was notified of the failure. The failure mileage was 228,088.
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe · Fuel/propulsion system · Vehicle speed control › Accelerator pedal
TL* the contact owns a 1994 jeep grand cherokee. The contact stated that the throttle body was getting stuck and caused the vehicle to surge at a high rate of speed without warning. The rpms raced numerous times. The vehicle independently shifted gears without warning. The contact had to turn off…
TL* the contact owns a 1994 jeep grand cherokee. The contact stated that the throttle body was getting stuck and caused the vehicle to surge at a high rate of speed without warning. The rpms raced numerous times. The vehicle independently shifted gears without warning. The contact had to turn off and restart the vehicle several times due to the failure. In addition, there had been fuel fumes inside and outside the vehicle. There was a leak in the front of the vehicle, but the contact was uncertain of the origin. The vehicle was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The dealer did not indicate when the parts would become available to receive the recall repair. The contact was placed as number 46 on the waiting list, but the dealer did not follow up to indicate when the part would become available. The contact was waiting on the dealer and the manufacturer to schedule the recall repair beyond a reasonable time frame. The failure mileage was not available. Parts distribution disconnect.
- Service brakes
Emergency brake handle release button & spring fell off. jeep was stationary had a hard time try to release it. they show a recall only for 1995 ID# 95v172000. Need to get it fixed. Asap
- Fuel system, gasoline · Structure
1994 jeep cherokee. consumer writes in regards to rear fuel leak/ gas tank fire safety repair issues. *smd the consumer stated when he arrived at the dealer to have the recall performed, he informed the dealer, a couple of bolts were needed to strengthen the rear driver's side gas tank area…
1994 jeep cherokee. consumer writes in regards to rear fuel leak/ gas tank fire safety repair issues. *smd the consumer stated when he arrived at the dealer to have the recall performed, he informed the dealer, a couple of bolts were needed to strengthen the rear driver's side gas tank area, because there was a sag in the body. The dealer installed a new trailer hitch. However, the ignored the additional safety correction the consumer pointed out. *Jb
- Fuel system, gasoline · Structure
1994 jeep grand cherokee. consumer writes in regards to oem trailer hitch was installed two weeks before the vehicle caught fire from a gas leak after being towed. *smd prior to the fire, the consumers son had the vehicle towed to a repair shop, because there was a strong gas odor and evidence of a leak around the fuel pressure regulator, that was installed a year prior. *Jb *cn
- Fuel/propulsion system
On or about june or july of 2014, I travelled about 40 miles to crown motors of holland, mi to have my vehicle repaired for the gastank recall. After inspecting it, they claimed that it was unrepairable! They kept my recall notice and must have lied about it being repaired. It was not repaired…
On or about june or july of 2014, I travelled about 40 miles to crown motors of holland, mi to have my vehicle repaired for the gastank recall. After inspecting it, they claimed that it was unrepairable! They kept my recall notice and must have lied about it being repaired. It was not repaired because they didn't want to bother with it. To this day I let everyone know what a terrible dealer they are and I also called the 800 # and let crysler know what happened. updated 09/09/15*lj updated 12/11/2015 *js
- Electrical system · Engine · Suspension › Rear
TL* the contact owns a 1994 jeep grand cherokee. While driving 25 mph in a residential area, the rear of the vehicle shook abnormally. The contact experienced an abnormal burnt wiring smell from the vehicle. The contact pulled over to the side of the road and black smoke was seen from the front end…
TL* the contact owns a 1994 jeep grand cherokee. While driving 25 mph in a residential area, the rear of the vehicle shook abnormally. The contact experienced an abnormal burnt wiring smell from the vehicle. The contact pulled over to the side of the road and black smoke was seen from the front end of the vehicle. The vehicle burst into flames. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 198,000. The vin was not available.
- Exterior lighting · Seat belts · Visibility/wiper
Drove to my friends house with lights on when got ready to leave had no lights had to leave jeep until next day. No tail lights on passenger side. But have flashlights turn signals don't work can't even drive it anymore.
- Fuel system, gasoline · Structure
1994 jeep grand cherokee was placed on recall list of chrysler to install trailer hitch. recall service stated rust and corrosion level 5 unable to complete recall. I then took my car to a muffler shop and had it raised to see what was going on. I saw no extreme amount of rust that would have…
1994 jeep grand cherokee was placed on recall list of chrysler to install trailer hitch. recall service stated rust and corrosion level 5 unable to complete recall. I then took my car to a muffler shop and had it raised to see what was going on. I saw no extreme amount of rust that would have prevented them from performing the recall work. I asked the mechanic if they could install a trailer hitch to my car, they said for a fee. I truly believe that they did not want to complete the work, because they couldn't make any money off of it. Another thing, I want considered IS the fact, that my car IS at least 21 years old, so there might possibly be rust, but not to the level that would prevent them from completing the installation.
- Fuel/propulsion system
TL* the contact owns a 1994 jeep grand cherokee. While driving at 40 mph, the contact noticed smoke coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear of the vehicle caught fire where the fuel tank was located. The fire department was able to extinguish…
TL* the contact owns a 1994 jeep grand cherokee. While driving at 40 mph, the contact noticed smoke coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear of the vehicle caught fire where the fuel tank was located. The fire department was able to extinguish the fire. A police report was filed. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The failure mileage was 107,000.
- Electrical system
This vehicle, along with other grand cherokees made in 1994, 1995 and 1996 allows the security system to shut it down completely when it IS stopped or moving very slowly. chrysler acknowledges there IS a problem and changed the design in 1996 (the security system was/is wired into the vehicle…
This vehicle, along with other grand cherokees made in 1994, 1995 and 1996 allows the security system to shut it down completely when it IS stopped or moving very slowly. chrysler acknowledges there IS a problem and changed the design in 1996 (the security system was/is wired into the vehicle itself). I have been stranded many times, sometimes in dangerous places, and had to have it towed at now-significant cumulative cost. the vehicle IS now deconstructed at courtesy dodge in grand rapids with a new battery and everything in good working condition-- and only 117,000 miles on it. I can't drive nor can I sell it-- and chrysler refuses to do anything about it. *tr
- Fuel/propulsion system · Structure › Body
Subject: complaint - 1994 jeep grand cherokee recall N45 - rear structure reinforcement --- comments: as owner of a 1994 jeep grand cherokee being recalled for rear structure reinforcement (installation of a trailer hitch) to protect the fuel tank against leaks and fire or explosion caused…
Subject: complaint - 1994 jeep grand cherokee recall N45 - rear structure reinforcement --- comments: as owner of a 1994 jeep grand cherokee being recalled for rear structure reinforcement (installation of a trailer hitch) to protect the fuel tank against leaks and fire or explosion caused by a rear end collision, please be advised that the manufacturer's response to this issue has been unacceptably slow and deficient. I have been on a waiting list for some time at the local jeep dealer who IS unnecessarily delayed waiting for parts (apparently a trailer hitch) to correct this defect. The prolonged delay in the manufacturer not providing the required part(s) IS dangerous, unwarranted, and unacceptable. *tr
- Trailer hitches
Got letter of recall N45, took to dealer told needed oem trailer hitch & referred us to tom bell collision center, they stated it couldn't be done until jeep bumper/rear end was fixed cost of $150.00, didn't have the money until 03/17/2015. On 03/17/2015, took back jeep to tbcc was told by [xxx]…
Got letter of recall N45, took to dealer told needed oem trailer hitch & referred us to tom bell collision center, they stated it couldn't be done until jeep bumper/rear end was fixed cost of $150.00, didn't have the money until 03/17/2015. On 03/17/2015, took back jeep to tbcc was told by [xxx] that the work should be done if [xxx]. [xxx] gave us the quote in 2014. came in & confirm the quote stating there no problem & the oem trailer hitch would be installed. We left vehicle & expected to be called. 24 hours later we still hadn't been called so we called tom bell collision & s/w crystal who in turn referred us to . stated jeep didn't need any work and the hitch was put in & that he didn't understand what they were suppose to charge us for. Went to p/u jeep & there was no hitch installed. S./w [xxx] again and she stated that she was going to call , we waited by the jeep. [Xxx] came back & stated that a sticker that told "how to put the hitch on" was placed on the vehicle, we asked where since my wife & I got under the vehicle to see if any work was done. She didn't know, but she quoted as to nothing needed to be done but the sticker. How IS this sticker suppose to save any lives in the vehicle if we get hit, they might as well put a band aid on the problem, literally. Now I've tried calling the recall center at (800) 853-1403 stayed on the phone for over two hours and no one answers but a recording of music. Then we called the vehicle safety hotline at (888) 327-4236 s/w a [xxx] got a ref# [xxx] & was told to call the manufacturer at (800) 992-1997 & we been on hold for 48 minutes and still holding. What needs to be done to get any one to listen or fix this problem....a lawsuit? I also would like to know what happened to the oem trailer hitch that tbcc received back in 2014 since it wasn't used on my vehicle. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Steering · Suspension
Incident occurred twice in one day. Had occurred before, but very infrequently. Driving around 66 miles per hour on a highway, the car hit a slight bump in the road and began to shake, violently and uncontrollably. The front end of the car shakes so severely that I am forced to slow down to under…
Incident occurred twice in one day. Had occurred before, but very infrequently. Driving around 66 miles per hour on a highway, the car hit a slight bump in the road and began to shake, violently and uncontrollably. The front end of the car shakes so severely that I am forced to slow down to under 15 mph to stop it. The problem again occurred later that same day, on a different road (a major u.s interstate), traveling at about the same or perhaps slightly greater speed. The bump that I hit was very small, but the shaking that came after caused me to shift lanes and pull off on the shoulder of the interstate to make it stop. All together, I would say that this has occurred with my vehicle about 8 or 9 times, but was thought to be fixed several years ago (by a mechanic admittedly not associated with jeep). The problem went away for a while but IS obviously returning and getting worse. Some other jeep owners refer to it as the death-wobble, do to the violent and alarming nature of the shaking. *tr
- Fuel/propulsion system
Tl*the contact owns a 1994 jeep grand cherokee. The contact stated that while driving at various speeds, there was an abnormal odor of fuel without warning. The failure recurred continuously. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 260,758.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries)…
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
- Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the…
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
- Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic…
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
- Hood latch failure
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could…
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time.
- Sudden acceleration
There is no summary currently available
- Roll-away in reverse when parked
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics…
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the complaint rate was significantly lower than the recalled zj population.further, the odi investigator was also able to create a ?false park? In peer vehicles with the same level of difficulty and frequency as the subject vehicle wj platform.the wj complaint rate was inflated due to national exposure through the press. The complaint rate prier to the july 5, 2001 media coverage for the wj vehicles IS similar to the peer vehicle incident rate.based on the above, a safety-related defect trend has not been identified at this time in the wj population.accordingly, this investigation IS closed with a safety recal for the zj platform only.
- Brake roter disc/hud separation
There is no summary currently available
- Steering column assembly
On january 25, 1994 chrysler conducted a safety recall to correct the steering shaft assembly in model year 1993 grand cherokee and grand wagoneer.the recall population was 115,000 vehicles.the defect was the molded plastic pin which connects the upper steering column shaft and the lower steering column shaft which…
On january 25, 1994 chrysler conducted a safety recall to correct the steering shaft assembly in model year 1993 grand cherokee and grand wagoneer.the recall population was 115,000 vehicles.the defect was the molded plastic pin which connects the upper steering column shaft and the lower steering column shaft which may have been sheared/damaged prior to the installation of the steering assembly into the vehile.if this occurred, the upper steering shaft will separate from the lower steering shaft causing complete loss of the steering control of the vehicle.as a remedy, chrysler installed a restraining sleeve to limit the amount of steering shaft movement available.
- Safety blt latch operation
There is no summary currently available
- Rear axle shaft separation
This investigation was opened to examine the failure mode and the risk to motor vehicle safety posed by allegations of rear axle separations.the rear axle shaft and housing design IS typical of those in which the weight of the vehicle IS carried on the axle housing.the left and right axle shafts, supported by roller…
This investigation was opened to examine the failure mode and the risk to motor vehicle safety posed by allegations of rear axle separations.the rear axle shaft and housing design IS typical of those in which the weight of the vehicle IS carried on the axle housing.the left and right axle shafts, supported by roller bearings, are situated inside the axle housing.the inboard splined end of the axle shaft receives power transmitted from the differential assembly, providing torque to the rear wheels.the allegations are that the axle shaft fails, resulting in the separation of a wheel and axle hub assembly or the entire axle shaft and wheel assembly, depending on the location of the axle shaft failure.as identified by chrysler, the subject rear axles are dana 35C and 35CM models, which have been used on the subject vehicles since the 1990 model year.a safety defect trend with respect to the subject axle shafts has not been identified.see hard copy resume for full text of summary.
- Qck-connect fuel line fail
There is no summary currently available
- Quick-connect fuel line failure
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229910Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10221079Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220409Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10191460Valve Body. These may cause over drive cycling.
- 10189177Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10150552Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for the model year are no longer supported with OEM retrofit kits. NOTE: Dealers are encouraged to honor any customers? request for the installation of the Child Seat Tether Anchors and Dealer reimbursement will be made by FCA US LLC regardless of vehicle age or mileage. See the Warranty Policy and Procedure Manual and/or Warranty Bulletin D-08-33 for reimbursement detail.
- 10139909Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10136886New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model year Jeep Grand Cherokee vehicles and 2002 through 2007 model year Jeep Liberty vehicles in certain low-speed impacts. Chrysler has decided to conduct a voluntary safety recall to respond to customer concerns about that assessment. Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts. Chrysler intends to inspect the involved vehicles and if necessary, install a trailer hitch where appropriate, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 6092304Subject regarding non-deployed airbag handling procedures.
- 6089800Daimlerchrysler corporation IS now offerinb airbag on / off switches for selected vehicles.
- 6089311Concerns with a/c evaporator odor. *Nlm
- 6089092Concerns with door check roller repair. *Nlm
- 6089038Information on tire and wheel runout. *Nlm
- 6089000Information on transmission cooler reverse flushing with cooler bypass kit installed. *Nlm
- 6088979This bulletin involves transfer case shifter noise. *Nlm
- 6088834Information regarding nhtsa authorized airbag deactivation for medical necessity. *Nlm
- 6088786Concerns with engine coolant usage. *Nlm
- 634272Flash programming failure recovery. *Slc
- 621898Automatic transmission fluid usage ATF+4.
- 620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty.
- 618049Subject regarding wire splice repairs.
- 615688Subject regarding child seat tether anchors.
- 612160Subject on the child seat tether anchors. *Mjs
- 610635Subject regarding child seat tether anchors.
- 610005Experiencing spark knock and engine oil consumption due to intake manifold pan gasket oil leak.
- 609995This bulletin provides a revised wire splice procedure and related parts.
- 607963Information on child seat tether anchors.
- 607913Subject regarding spark knock and engine oil consumption due to intake manifold pan gasket oil leak.
- 607616This bulletin pertains to front end alignment - adjustable / offset ball joints.
- 603153Subject regarding airbag on - off switches.
- 603144Subject regarding ignition system cross fire/ secondary ignition wire induction.
- 602450Subject regarding the airbag on-off switches.
- 602337A thumping or creaking noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads.
- 600889Service manual procedures to service the heater a/c housing.
- 600862Information on installation of radio transmitting equipment.
- 600604Subject on customer satisfaction notification #733--brake pedal shift interlock.
- 600490A revised cowl plenum screen has been released which contains a fine mesh screen to minimize debris from entering the heater a/c housing.
- 54423Authorized airbag deactivation for medical necessity.
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.