2010 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Grand Cherokee › 2010
These records cover every 2010 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2010 Jeep Grand Cherokee. Newest first.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the…
Risk and remedy
Risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Chrysler IS recalling certain model year 2010 chrysler 300, dodge challenger, charger, jeep commander, grand cherokee and dodge RAM vehicles. these vehicles may have been built with a wireless ignition node (win) module exhibiting a binding condition of the solenoid latch.
Risk and remedy
Risk
The result of the defect could lead to a condition where the key may be removed from the ignition switch (win module) prior to placing the shifter in park. this could result in the potential for unintended vehicle movement and could increase the risk of a crash.
Remedy
Dealers will inspect and replace the win module free of charge. the safety recall IS expected to begin on or before august 23, 2010. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling model year 2010 jeep commander and grand cherokee vehicles. they may have been built with an improperly manufactured rear track bar.
Risk and remedy
Risk
Reduced vehicle stability could occur increasing the risk of a crash.
Remedy
Dealers will inspect the rear track bar bushing retaining hoop and replace the rear track bar if any are found to be mis-positioned. the safety recall IS expected to begin during april 2010. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2010 chrysler sebring; dodge avenger and nitro; jeep liberty, commander and grand cherokee; and model year 2009-2010 dodge RAM truck. these vehicles may have been built with an improperly formed or missing brake booster input rod retaining clip.
Risk and remedy
Risk
This could result in brake failure without warning which could cause a crash.
Remedy
Chrysler will replace the brake booster input rod retaining clip free of charge. the safety recall IS expected to begin during february 2010. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2010 jeep grand cherokee passenger vehicles manufactured from october 22 through november 12, 2009. the passenger side airbag may not properly deploy through the instrument panel tear seam.
Risk and remedy
Risk
The airbag may not properly protect the passenger in the event of a crash, increasing the risk of injury.
Remedy
Dealers will replace the top cover of the instrument panel free of charge. the campaign IS expected to begin in december 2009. owners may contact chrysler at 1-800-853-1403.
Owner complaints
118 complaints10 involved a crash4 involved a fire4 injuries
What owners report most
Latest complaints
- Air bags · Electrical system · Unknown or other
Airbag light, with dinging sound, comes on multiple times a day, stays on for a few minutes and goes off. Battery is dead every tim I try to start my vehicle. When I shut off ignition, there is a series of loud clicks coming from the lower central instrument panel. The sound lasts for several…
Airbag light, with dinging sound, comes on multiple times a day, stays on for a few minutes and goes off. Battery is dead every tim I try to start my vehicle. When I shut off ignition, there is a series of loud clicks coming from the lower central instrument panel. The sound lasts for several minutes. It makes the same sound if I change the temperature on the dual climate control. Digital navigation system /radio doesn't work after shutting off vehicle and restarting it.
- Air bags
The Air Bag warning light came on after we got an oil change for our car.
- Vehicle speed control › Accelerator pedal
The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags…
The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage was 101,000.
- Air bags · Electrical system
The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.
- Engine
Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an…
Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as there were issues with the timing chain that then caused issues to the surrounding valves. In doing research, as this car only has 98,000 miles and is always serviced, I found that Chrysler has already recalled the Challengers with the same 5.7L HEMI engines, but has not done so for the 2010 Jeep Grand Cherokee's. We are at a loss and looking at $8,000-$10,000 to get a new engine and pay for labor. Currently looking for an attorney or an existing class action lawsuit as if we knew there were problems, we would have done things ahead of time to prevent the engine failure. There was NO WARNING provided on this issue, but have now found multiple individual complaints about the same issue on the internet. Please advise.
- Service brakes · Unknown or other
I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it
- Electrical system › Ignition
The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The…
The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 227,000.
- Electrical system
Reference: nhtsa campaign number: 10v200000 while driving, if the vehicle goes over a bump in the road the key fob may fall out of the ignition module. while stationary, the key may be removed from the ignition switch (win module) prior to placing the shifter in park. This could result in the potential for unintended vehicle movement and could increase the risk of a crash.
- Electrical system
Ignition module. Key comes out when the vehicle IS on while stopped or in motion. Lights are not coming on the panel, turn signal not working, if the radio and air conditioner are working the lights go off inside and outside the vehicle. If they are off the internal lights do not work while driving and unsure if other cars can see actions of driver.
- Electrical system
When jeep IS started after being parked. Wont shift out of park. When ignition IS turned off, engine continues to run even after key IS removed. All other electric components turn off except for engine. Safety release button was pushed to get jeep out of gear, but when put back in park, it gets stuck again. IS there a recall on ignition switch or module switch thats causing this?
- Electrical system
Ignition module problem vehicle runs without key in ignition
- Electrical system · Engine · Power train
Win module failure cause car to stall while driving and not starting
- Electronic stability control (esc) · Unknown or other
I've tried passing smog now for 5 months and I keep gettting OB11 not ready. I've had my car looked at and serviced by two mech to run diagnostics - nothing comes up. I take meticulous care and have full records of my service records. I'm at a loss and although I've paid my registration - I cannot get current tags. I don't know what to do.
- Air bags · Electrical system · Service brakes
Tipm or front control module shutting off car while driving, turning off airbags and not letting ABS system function properly. the engine has shut down several times while I've been driving since I purchased this vehicle recently
- Electrical system
Car just shuts off on its own, and has starting issues, had one instance where it just shown down completely in traffic. this final instance will not start and lights on panel just jump around and it IS making strange noises under the hood it will not start all lights come on radio etc . Will e having the issue checked asap and will update once or if I found out cause
- Power train · Unknown or other
In december 2019 I received a recall notice V51 for an system update to the powertrain (power control module). On 1/30/20 I took my beloved jeep to putnum chryslr jeep in burlingame, ca to perform the update. on 4/24/20 I went to perform a star smog and I failed due to obd11 not ready (oxygen…
In december 2019 I received a recall notice V51 for an system update to the powertrain (power control module). On 1/30/20 I took my beloved jeep to putnum chryslr jeep in burlingame, ca to perform the update. on 4/24/20 I went to perform a star smog and I failed due to obd11 not ready (oxygen sensors). I couldn't believe it. I take exceptional care for my car and don't hesitate to take it to the mechanic and was suprised. Thereafter, I took it back to and it stated the same thing obd11 not ready. On 6/10/20 I took it to another smog place and again failed due to obd11 not ready. I then had the system reset. Drove it for over 40 miles and took it to the same place for smog and again obd11 not ready. I spoke to bar and they can't figure this out. I now have to deal with the ref and they noted that they can pass me due to the amount of money I've spent trying to correct this obd11 not ready. I even replaced the upstream oxygen sensors for no reason. I had a diagostic performed and there's nothing wrong with my car. what are you doing about this oxygen sensor issue?
- Engine
I was driving my car down a hill at approximately 45 miles and hour, eco mode was activated, and began to slow down the light when suddenly my check engine light and traction control light came on. I felt my car losing power and steering, but thankfully was able to coast to the side of the road…
I was driving my car down a hill at approximately 45 miles and hour, eco mode was activated, and began to slow down the light when suddenly my check engine light and traction control light came on. I felt my car losing power and steering, but thankfully was able to coast to the side of the road before it totally shut off. I had it towed to a jeep dealership, where they inspected it and informed me that the timing chain broke. They had never seen this before and informed me it was not possible that this happened due to normal use of the vehicle. They recommended replacing the chain, tensioners, etc., which I had them do, but they went to test drive the vehicle and found there was damage to the valves. After researching this problem, I came across this exact same issue, occurring under the same or similar circumstances, in dodge challengers and chargers with the same engine (5.7L V8 hemi) in the same year (2010). I saw that there was an open recall for those vehicles and called jeep to discuss this, but they informed me that while this was the same thing, there was no open recalls for my grand cherokee and so there was nothing they could do. *tr
- Electrical system · Service brakes
It started over bump in the road then brake pedal would go all the way down not stopping correctly now it like that all the time while in motion or at a halt. Turning key in ignition causes a stall like chocking sound and does not turn on the car. Need to repeat this step a few times before vehicle turns on while at a stand still.
- Electrical system · Exterior lighting
While driving my turn signal IS shorting out, some lights remain on while car IS turned off and not moving, drained battery, and window control on the drivers panel that controls passenger window does not work.
- Engine
I was driving on I20 in atlanta.in the left lane, of at least 6 lanes at 70 mph. My engine just stopped in heavy, high speed traffic. I moved to the right side of the road as car flew by, flashing lights and blowing their horns and was nearly rear ended several times. The jeep was hauled to a…
I was driving on I20 in atlanta.in the left lane, of at least 6 lanes at 70 mph. My engine just stopped in heavy, high speed traffic. I moved to the right side of the road as car flew by, flashing lights and blowing their horns and was nearly rear ended several times. The jeep was hauled to a dealer where I was told that my timing chain had broken and had severely damaged my engine with 95,760 miles showing. I love my jeep. It IS in excellent cond. And has always been maintained it to the highest standards, 3,000 mile mobile 1 oil changes, along with all other recommended services. Chrysler has known about this timing chain problem and recalled other, same year models including the 300, the charger and the challenger all with the same engine. The recall IS # P01. Had I known about this problem I would have had the recommended repairs done that would have cost a few hundred dollars for parts and 5 to 6 hours labor. Instead, I had to pay over $7,000. For the engine repairs. About as much as my car IS actually work! yes this was expensive but more important was the "where and how" this happened. It was a very dangerous high speed, traffic situation that could have easily produced a huge, rear ending tragic accident and lose of property and/or lives. Why did chrysler not warn owners of the 2010 jeep grand cherokee with this dangerous, explosive engine problem that they knew was going to happen? Their recall included some 50,000 other vehicles with the same engine. Were their lives more valuable than mine? Shame on chrysler and whatever reasoning they used to put me and the other owners of the 2010 jeep grand cherokee limited 5.7 at risk. if it hasn't happened to date, someone IS going to be killed due to this dangerous situation that needs to be addressed by chrysler. please help my to force chrysler to include these cars in their recall. These owners are in danger!
- Electrical system · Power train
Constant rumble in rear end of vehicle. Dealer has had 5 separate occasions and can't resolve. Feels like rest wheels will fall off. Also, intermittently when turning ignition switch, vehicle won't start. After 2-3 times it will then start. Had a 2005 keep cherokee that did the same unresolved issue.
- Electrical system · Engine · Unknown or other
The vehicle will start on it's own. you turn it off and it will restart whether you are in the vehicle or not. the vehicle will lock and unlock several times while in or out of the car. the fob will not open the locks or they jump between locked and unlocked by themselves. the windows will open…
The vehicle will start on it's own. you turn it off and it will restart whether you are in the vehicle or not. the vehicle will lock and unlock several times while in or out of the car. the fob will not open the locks or they jump between locked and unlocked by themselves. the windows will open on their own especially the lift window in the back when driving or sitting still. The panic alarm goes off without a reason.it will start on it's own in the middle of the night or in a parking lot. makes no difference whether I am there or not .dealership says they can not get it to do these things.it bought the vehicle in june and it has been happening since then.
- Engine
Hello, my name IS [xxx] and I own a 2010 jeep grand cherokee limited 5.7L hemi here in kuwait. I have been working in kuwait supporting the warfighter since 2007. I purchased my nice well maintained jeep in february 2018. I just reached 82,000 miles and on monday september 2 2019 I was on…
Hello, my name IS [xxx] and I own a 2010 jeep grand cherokee limited 5.7L hemi here in kuwait. I have been working in kuwait supporting the warfighter since 2007. I purchased my nice well maintained jeep in february 2018. I just reached 82,000 miles and on monday september 2 2019 I was on the highway around 60-70mph when all of a sudden I heard a very subtle noise and I looked at my dash to see a check engine light and another light. At that point I had no power and I shifted into neutral. I tried restarting and could hear the starter turning over but it didn't start back up. once I got to a safe place I tried again and still nothing. it was turning over with no bad sounds and seemed like it was turning over easily. I had the jeep towed to a mechanic where they found 4 cylinders had no compression. They removed the heads to find some valves were visibly bent. when they tried turning the crank by hand they found the cam was not moving. upon opening the front cover the timing chain had actually failed and was broken. I was very disappointed to say the least. I was hoping to have a nice car for a while and this jeep was in very good shape. I have been researching and found there has been a recall for the same engine in other mopar vehicles and was hoping to get some insight if my jeep like others I have read about would be able to go under that recall for the same problem. I think its something with the tensioner on the recall that ends up wiping out the timing chain. I don't really understand why they only put like 3 vehicles in the recall but if its the same engine why not fix them all. I really like my jeep and hope to get more info of the recall. respectfully, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Engine · Power train
I removed the key fobik before jeep was put in park and engine was still running. Discovered at slow speed in parking lot. there was a recall by chrysler/fca safety recall K08 ' wireless ignition node receiver but fca claims my vin was not part of the recall. However this IS the exact problem…
I removed the key fobik before jeep was put in park and engine was still running. Discovered at slow speed in parking lot. there was a recall by chrysler/fca safety recall K08 ' wireless ignition node receiver but fca claims my vin was not part of the recall. However this IS the exact problem that this jeep IS experiencing. Recall states "the frequency operated button integrated key (fobik) may be removed prior to placing the automatic transmission gear shift lever in the 'park' position. This could result in unintended vehicle movement and cause a crash without warning." fca also says "recalls are vin related, where manufactured and when manufactured. Recall K08 does not involve your vehicle" this vehicle can be in gear with the engine running and the key removed resulting in unattended vehicle movement. Very unsafe
- Power train · Unknown or other · Vehicle speed control
July 8, 2019 I was driving my 2010 jeep grand cherokee laredo on a busy highway in a construction area of the highway when jeep started losing speed as if it had switched itself into neutral. I was in very heavy traffic when this happened. I managed to get jeep out of the way of heavy traffic…
July 8, 2019 I was driving my 2010 jeep grand cherokee laredo on a busy highway in a construction area of the highway when jeep started losing speed as if it had switched itself into neutral. I was in very heavy traffic when this happened. I managed to get jeep out of the way of heavy traffic behind me. I waited about five minutes then turned the win key on and jeep started up and I drove less than a mile jeep started losing speed again barely moving. Managed to coast off to side of road. Waited again for about five minutes turn key on jeep started up again. drove about two miles same thing happened again. Let jeep sit for a few more minutes at which time I was thinking this jeep IS a death trap waiting to happen. started jeep up again and this time I managed to get home without any more loss of speed as if jeep was in neutral mode. I am now very uneasy each time I drive my jeep worrying if it will do this again. very dangerous situation to be in.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220843NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10220687Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10220015DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- 102177274WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 102177054WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10216264Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine.
- 10216001New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10215879Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10212290Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10190590NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10188696New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10187058Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10175733Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169246Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169163DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10148868Customer Satisfaction Notification P73 Reprogram Final Drive Control Module: The Final Drive Control Module (FDCM) software on about 295,600 of the above vehicles may cause the service 4WD light to come on and an inability to switch 4WD mode when trying to shift out of the current selected mode. The Final Drive Control Module (FDCM) must be reprogrammed with new software.
- 101412424WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated.Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 101412204WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 10140065Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.