1996 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Grand Cherokee › 1996
These records cover every 1996 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 1996 Jeep Grand Cherokee. Newest first.
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006…
Risk and remedy
Risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Remedy
Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
Napa and carter replacement fuel pumps manufactured by otd, inc., and distributed by federal mogal, may have an improperly installed check valve. the part numbers of these pumps are p74697m and p74708m. they were manufactured between july 15 and 27, 2002. they are for use as aftermarket replacement parts only on model year (my)1995 and 1996 jeep grand…
Risk and remedy
Risk
The pressure in the fuel system may exceed the limits of the fuel system components, possibly creating a fuel leak and risk of fire.
Remedy
If you purchased an aftermarket replacement fuel pump for your my 1995 or 1996 jeep grand cherokee after july 15, 2002, and are not sure whether the fuel pump IS one of thoses involved in this recall, you should contact federal mogal at 1-800-560-1400 to make arrangements to have your vehicle inspected and repaired if necessary free of charge.
On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable.
Risk and remedy
Risk
Inadvertent movement of the vehicle could result in a crash.
Remedy
Dealers will install a secondary detent system to the floor shifter assembly. daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. owner notification began september 23, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. the front disc brake rotors can experience…
Risk and remedy
Risk
The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.
Remedy
Dealers will replace these rotors with rotors that are coated with a corrosion protection.
Vehicle description: multi-purpose vehicles equipped with "quadra-trac" transfer case, temporary spare tire, and any of 225/70r16, 225/75r16 or 245/70r15 road tires. when the temporary spare tire IS in use, the front axle can overheat.
Risk and remedy
Risk
An overheated axle can force axle fluid out of the seals, increasing the risk of a vehicle fire.
Remedy
Dealers will replace the temporary spare tire with a full sized tire and wheel.
Vehicle description: vehicles equipped with memory seat option. the memory seat module wiring harness can come in contact with the seat spring, a low resistance short circuit can develop resulting in localized heating.
Risk and remedy
Risk
The localized heating can result in ignition of the seat cushion material and a vehicle fire.
Remedy
Dealers will relocate the memory seat control module and wiring harness and a protective shield will be installed on the seat frame.
The fasteners which secure the alternator circuit fuse to the power distribution center may have an improper clamp load.
Risk and remedy
Risk
Improper clamping can result in arcing at the connection potentially causing a fire in the engine compartment.
Remedy
Dealers will replace the alternator fuse with a fuse link and any damage to the power distribution center will be repaired.
Owner complaints
893 complaints135 involved a crash23 involved a fire101 injuries6 deaths
What owners report most
Latest complaints
- Engine · Fuel system, gasoline
The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several…
The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
- Suspension
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was…
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was informed that the responsibility was on the consumer and the call was disconnected. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system · Power train · Service brakes
The inspection recall on my 1996 jeep grand cherokee did nothing to fix the problem with pcm and catalytic converter specified in the defective issue within the recalls issued. this harms the driver, pedestrians, other passengers and motorists. The tech where I went to have recall work…
The inspection recall on my 1996 jeep grand cherokee did nothing to fix the problem with pcm and catalytic converter specified in the defective issue within the recalls issued. this harms the driver, pedestrians, other passengers and motorists. The tech where I went to have recall work performed ordered parts (see attachment), but nothing was installed on my vehicle. Only "inspected." the tech was told of detailed poor performance and symptoms of a bad pcm. Such as shifting, stalling, fuel economy & hard to start. The jeep IS not operating optimally & this could mean there are. Other problems between different systems. all of these are indications of a faulty pcm. As well as the ABS light being on the dashboard. the pcm IS a "critical" system & needs to be replaced. I'm requesting that you fix this problem for free, as it IS defective and could mingle with other systems and cause a complete vehicle break down. Or refund the cost to me in full, including labor charges, if I replace/repair myself. if this defective part IS not fixed, it could result in property damage, in which cdj would be liable for. please advise as to how you can help enforce the manufacture to fully repair these defective parts & remedy this problem on fixing the faulty pcm & catalytic converter within a recall and possibly the ABS system and transmission. the vehicle stalls on highway, in park, on the street, when stopped and then it stalls out and IS hard to start. It also has not been able to go in reverse ( back up). Which mean it's not getting proper lubrication. Also, the alarm goes off when using key to gain access. Unhooking battery to reset does not help.
- Wheels
Hankook optimo H724 p225/75 /R15 102 slww tires - set of 4 tires purchased new on 5/25/2018. kept up with regular tire rotations and air pressure checks. First replacement (side wall defect) 10/21/2019. flat repair 2/24/2020 second tire replacement (side wall defect) 8/10/2020. This IS highly…
Hankook optimo H724 p225/75 /R15 102 slww tires - set of 4 tires purchased new on 5/25/2018. kept up with regular tire rotations and air pressure checks. First replacement (side wall defect) 10/21/2019. flat repair 2/24/2020 second tire replacement (side wall defect) 8/10/2020. This IS highly suspect and determinable that these tires are dangerous and defective. hanook has denied remedy even with citing the $1.2 million jury verdict + discovery sanctions I cited to during my conversation with the claims division on 8/10, 9/1 abd 9/2/2020. additionally, 70,000 mile tread warranty. seller has determined the wear rate IS 46,868 miles. seller's comment: "these tires do not last long" hankook tires USA claims department admits to unusual wear but insists its tires are "within nhtsa standards". see hankook v. Philpot, 2018 ark. App. 546, at 4-5, 564 S.W.3D 555, 557-58, .hankook's appeal from the circuit court's order imposing attorney's fees as a discovery sanction in hankook tire co., ltd. V. Philpot, 2016 ark. App. 386, 499 S.W.3D 250., an arkansas jury ordered south korea-based hankook tire co. Ltd to pay $1.2 million to a severely injured dump truck driver over an accident caused by a tire tread defect. Hankook tire co. Et al. V. Elmer philpot, case no. 2020 ark. App. 316, in the arkansas court of appeals. these tires are dangerous and defective to blow outs and softness to attract rather than deflect any normal road debris+ the tire tread IS already half it's determined warrantied life span which IS a hazard in its own separate defect which hankook does acknowledge the later but not the former..
- Engine
TL* the contact owns a 1996 jeep grand cherokee. While driving in traffic, the vehicle stalled and the steering wheel seized. The vehicle was taken to 21 different independent mechanics where it was tested from top to bottom. The vehicle passed inspection even after it was test driven by the…
TL* the contact owns a 1996 jeep grand cherokee. While driving in traffic, the vehicle stalled and the steering wheel seized. The vehicle was taken to 21 different independent mechanics where it was tested from top to bottom. The vehicle passed inspection even after it was test driven by the dealer. When the contact brought the vehicle home, the failure recurred. An unknown dealer in york, maine diagnosed the vehicle and found no failure. The vehicle remained parked at the contact's home for over a year. The manufacturer was not notified. The failure mileage was unknown.
- Tires
TL* the contact owns a 1996 jeep grand cherokee equipped with dayton quadra ET2 tires, size: p225/70r15. While the vehicle was parked and unoccupied, the front passenger side tire blew out, causing the inside belt and thread to separate. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The dot number and tire failure mileage were unknown. The vehicle failure mileage was 205,000.
- Unknown or other
Recall on the hitch.
- Electrical system · Fuel/propulsion system · Unknown or other
Car usually runs fine cold but when it gets to operating temperature it stalls unexpectedly and in dangerous moments while driving on any road or freeway at any speed. I lose all powered functions like steering and brakes. It won't start again for hours until it has cooled all the way down.
- Steering · Suspension · Wheels
Experienced death wobble on freeway at 45-55 and to regain control have T0 apply brakes and almost come to a dead stop. Six months after, the steering housing cracked found two out of the three bolts had snaped the bolt closest to the firewall had the broken casting still tourqe to the frame. I lost the steering on a turn in a 15 mph zone
- Steering · Suspension
I had my power steering bracket break into 3 pieces, causing me to go through 2 pulleys and 4 serpentine belts before figuring out the problem. I have also experienced the "death wobble" a few times at speeds between 40-50 mph. It IS very disturbing and scary and forced me off the road. I have to slow down immediately to get it to stop.
- Steering · Suspension · Wheels
Family ownership since new. recently started experiencing the "death wobble." jeep traveling on a high speed (above 60) road starts to shake uncontrollably and IS difficult/impossible to steer or maneuver. jeep feels like it IS going to fall apart. happens without warning. have to stop or significantly slow down before shaking stops. this IS the third time in the past six months.
- Power train
In december 1996 I was ran over by my jeep grand cherokee in my driveway after it jumped back into gear from park. I reported this issue immediately to the anchorage alaska dealer who had to fix the drivers door that had been destroyed in the event and he stated there was not a problem with the…
In december 1996 I was ran over by my jeep grand cherokee in my driveway after it jumped back into gear from park. I reported this issue immediately to the anchorage alaska dealer who had to fix the drivers door that had been destroyed in the event and he stated there was not a problem with the gearshift. I had also reported the issue here on the nhtsa web site in january of 1997. I was taken to the air force hospital emergency room at elemendorf afb alaska and I believe submitted that information at that time. so this recent problem with an actor being killed by his jeep IS not a new issue. There was something wrong with the drive train as far back as 1996. when I was ran over my jeep was in park running in my garage. it drug me backward into the driveway where I slipped on the ice fell under the car and my left lower leg was ran over by the front tire. I still have complications from that incident.
- Structure › Body · Suspension
TL* the contact owns a 1996 jeep grand cherokee. While driving approximately 50 mph, the vehicle shook uncontrollably. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 450,000. updated 12/01/16*lj
- Latches/locks/linkages › Doors › Latch
TL* the contact owns a 1996 jeep grand cherokee. The contact stated that the driver side door latch fractured and allowed the door to open while the vehicle was in motion. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 315,977.
- Electrical system
The vehicle stalls unpredictably in dangerous situations on the road endangering life and safety. It also exhibits explosive backfires randomly which destroys the muffler and endangers safety. This has happened numerous times while in motion on the street.
- Fuel system, gasoline · Structure
1996 jeep grand cherokee. consumer seeks reimbursement for trailer hitch installation recall notice. consumer has another vehicle complaint in artemis. *smd chrysler claimed the consumer was not entitled to reimbursement, because a mopar hitch was not installed on the vehicle. But instead, the consumer had u-haul install a heavy duty hitch after being informed by chrsyler he would be reimbursed. *jb
- Steering · Suspension
Driving at nearly 45-50 mph, the entire front end began to shake violently until I slowed to a near stop. The steering wheel bounced back and forth more and more until I was going about 15-20 mph. I was not in the process of turning nor had I just completed a turn. There were no bumps to mention either.
- Power train
TL* the contact owns a 1996 jeep grand cherokee. While parked, the vehicle rolled away independently at 5 to 10 mph. The vehicle crashed into the bounty wall. There were no injuries and a police report was not filed. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 176,000.
- Fuel/propulsion system
TL* the contact owns a 1996 jeep grand cherokee the contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* the contact owns a 1996 jeep grand cherokee the contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system · Power train
TL* the contact owns a 1996 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 02v053000 (power train); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a…
TL* the contact owns a 1996 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 02v053000 (power train); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Unknown or other
The dealer said they would inspect the hitch, and remove it if they decided. they would then determine if repairs were needed before they would install a replacement hitch. I was advised the "repairs would be at my expense" and could cost "several thousand of dollars" before a replacement hitch…
The dealer said they would inspect the hitch, and remove it if they decided. they would then determine if repairs were needed before they would install a replacement hitch. I was advised the "repairs would be at my expense" and could cost "several thousand of dollars" before a replacement hitch would be installed. they also said "they couldn't determine how long repairs would take" since they were not responsible for all the work.
- Electrical system · Engine
Engine over heat get worse when a/c IS on and it also have a electical problem that kills the battery aften and its not the altenator really tired of this
- Tires › Tread/belt
TL* the contact owns a 1996 jeep grand cherokee equipped with goodyear wrangler tires, size: p235/75r15. While the vehicle was being serviced, the technician stated that the tire could not be rotated because of cracks in all four tires. The manufacturer was notified of the failure. The approximate tire and vehicle failure mileage was 19,000. The dot number was not available.
- Fuel/propulsion system
TL* the contact owned a 1996 jeep grand cherokee. The contact stated that while in park, the rear of the vehicle caught fire. The fire department was able to extinguish the fire. The contact was unsure if a police report was filed. The vehicle was towed to an independent mechanic. The vehicle was…
TL* the contact owned a 1996 jeep grand cherokee. The contact stated that while in park, the rear of the vehicle caught fire. The fire department was able to extinguish the fire. The contact was unsure if a police report was filed. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The failure mileage was unknown.
- Steering · Suspension
I experienced a "death wobble" in my 1996 jeep grand cherokee. it was so bad that it broke the gears in the steering box and made me lose the steering control while driving. had to have the steering box replaced 3 times because of the wobble occurring multiple times. have replaced all…
I experienced a "death wobble" in my 1996 jeep grand cherokee. it was so bad that it broke the gears in the steering box and made me lose the steering control while driving. had to have the steering box replaced 3 times because of the wobble occurring multiple times. have replaced all recommended parts and everything looks and feels tight in regards to the steering and suspension. the problem IS continuing to happen.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries)…
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
- Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the…
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
- Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic…
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
- Hood latch failure
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could…
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time.
- Hood latch
There is no summary currently available
- Roll-away in reverse when parked
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics…
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the complaint rate was significantly lower than the recalled zj population.further, the odi investigator was also able to create a ?false park? In peer vehicles with the same level of difficulty and frequency as the subject vehicle wj platform.the wj complaint rate was inflated due to national exposure through the press. The complaint rate prier to the july 5, 2001 media coverage for the wj vehicles IS similar to the peer vehicle incident rate.based on the above, a safety-related defect trend has not been identified at this time in the wj population.accordingly, this investigation IS closed with a safety recal for the zj platform only.
- Inadvertent rollaway in reverse park
- Safety blt latch operation
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229910Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10221079Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220409Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10189177Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10150552Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for the model year are no longer supported with OEM retrofit kits. NOTE: Dealers are encouraged to honor any customers? request for the installation of the Child Seat Tether Anchors and Dealer reimbursement will be made by FCA US LLC regardless of vehicle age or mileage. See the Warranty Policy and Procedure Manual and/or Warranty Bulletin D-08-33 for reimbursement detail.
- 10139909Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10136886New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model year Jeep Grand Cherokee vehicles and 2002 through 2007 model year Jeep Liberty vehicles in certain low-speed impacts. Chrysler has decided to conduct a voluntary safety recall to respond to customer concerns about that assessment. Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts. Chrysler intends to inspect the involved vehicles and if necessary, install a trailer hitch where appropriate, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10020666Reprogram pcm and inspect catalytic converter.
- 10003524Automatic transmission diagnostic teardown procedure. Various models including the 2004 RAM truck, durango, sebring convertible, cherokee, vision, neon, and voyager.
- 6092304Subject regarding non-deployed airbag handling procedures.
- 6089800Daimlerchrysler corporation IS now offerinb airbag on / off switches for selected vehicles.
- 6089311Concerns with a/c evaporator odor. *Nlm
- 6089145Conditions on obd II misfire monitor. *Nlm
- 6089092Concerns with door check roller repair. *Nlm
- 6089091Customer may complai n of door trim panel vinyl or paint peeling. *Nlm
- 6089038Information on tire and wheel runout. *Nlm
- 6089000Information on transmission cooler reverse flushing with cooler bypass kit installed. *Nlm
- 6088991This bulletin involves overdrive unavailable in extreme cold temperatures, bypass kit installation, inhibitor programming. *Nlm
- 6088979This bulletin involves transfer case shifter noise. *Nlm
- 6088884Information on poor drivability with high di (drivability index) fuel. *Nlm
- 6088876Information on fuel pump diagnosis. *Nlm
- 6088840This bulletin involves speedometer needle jump. *Nlm
- 6088834Information regarding nhtsa authorized airbag deactivation for medical necessity. *Nlm
- 6088826Concerns with liftgate ajar switch terminal corrosion. *Nlm
- 6088801Information regarding garage door opener. *Nlm
- 6088786Concerns with engine coolant usage. *Nlm
- 635721Subject regarding revision in diagnostic procedures and labor operation times for re transmissions.
- 634272Flash programming failure recovery. *Slc
- 621898Automatic transmission fluid usage ATF+4.
- 620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles.
- 620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty.
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.