2023 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Grand Cherokee › 2023
These records cover every 2023 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
21 recalls name the 2023 Jeep Grand Cherokee. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk and remedy
Risk
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102…
Risk and remedy
Risk
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…
Risk and remedy
Risk
Delayed air bag deployment during a crash increases the risk of injury.
Remedy
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk and remedy
Risk
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk and remedy
Risk
A vehicle fire can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk and remedy
Risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging…
Risk and remedy
Risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side…
Risk and remedy
Risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk and remedy
Risk
An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail…
Risk and remedy
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy
Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and…
Risk and remedy
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps…
Risk and remedy
Risk
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk and remedy
Risk
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield…
Risk and remedy
Risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the…
Risk and remedy
Risk
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk and remedy
Risk
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk and remedy
Risk
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy
FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
Owner complaints
408 complaints16 involved a crash3 involved a fire19 injuries1 deaths
What owners report most
Latest complaints
- Fuel/propulsion system
After receiving the 68C update my vehicle has had a constant power drain from the high voltage battery that lessens the advertised mileage in all electric mode. In addition, the power output in all electric mode is severely reduced and poses a safety issue when attempting to merge into traffic or when having to accelerate to avoid a hazard.
- Electrical system · Fuel/propulsion system · Power train
On October 23, 2026, my 2023 Jeep Grand Cherokee 4xe unexpectedly lost propulsion. Before this incident, it intermittently shifted very harshly at 40–60 mph while I maintained steady accelerator pressure. That day, a “SERV 4WD” warning appeared and the vehicle tugged and jerked during turns. As I…
On October 23, 2026, my 2023 Jeep Grand Cherokee 4xe unexpectedly lost propulsion. Before this incident, it intermittently shifted very harshly at 40–60 mph while I maintained steady accelerator pressure. That day, a “SERV 4WD” warning appeared and the vehicle tugged and jerked during turns. As I pulled into a parking space, it lost the ability to move. I turned it off. After waiting, I restarted it; there was a very loud thunk, and it suddenly lurched forward. The check-engine and brake warning lights illuminated, and it still would not move. When the tow truck driver restarted it, the loud thunk happened again. He was eventually able to reverse and move the Jeep a few feet onto the tow truck. He said it appeared to be staying in electric mode rather than transitioning to hybrid operation, although this was not a confirmed diagnosis. The Jeep was towed to an authorized dealership. The dealership says diagnostic scans pass and it cannot reproduce the failure. No cause or repair has been identified. My Jeep app shows safety recall 78C (NHTSA 25V-766), related to possible engine failure and loss of propulsion, with the status “Parts Unavailable.” The dealership told me its scan indicates my vehicle does not need the recall, but has not clearly explained why. I do not know whether the recall caused this incident. I have opened a case with Jeep Corporate. I am concerned this unexplained loss of propulsion and sudden forward lurch could recur in traffic and cause a crash. I request that NHTSA document and review this potential safety defect.
- Unknown or other
There has been repetitive recalls on the rear coil spring for my vehicle. There is another open recall on it AGAIN with no remedy as of now. My vehicle is making the same noise it was before when this happened and was to “supposedly be fixed under the recall.” I’ve contacted Jeep corporate and they…
There has been repetitive recalls on the rear coil spring for my vehicle. There is another open recall on it AGAIN with no remedy as of now. My vehicle is making the same noise it was before when this happened and was to “supposedly be fixed under the recall.” I’ve contacted Jeep corporate and they were no help at all. All they wanted to do was write me a check for two of my car payments. This is unbelievable to have to be driving a car with this same recurring issue! The recall states that the vehicle could crash without prior notice/ warning!! I need some assistance in this case - recall number NHSTA 26V-562 is the current one and the prior ones was 26V-051 and 23V-413 and 23V-352.
- Electrical system · Engine · Suspension
Ever since 68c recall the vehicle no longer operates as it did. There is not enough power in emergency situations and definitely not safe. Also there is a known issue with the sway bar that rattles and sounds like I am dragging something under the vehicle. This was replaced once but same problem returned again after a few months.
- Electrical system
The control panel of the radio became inoperable and rebooted itself right after a software update. We have had multiple problems with this console and the dealer has failed to fix it or stop the updates which cause the problems. From what I understand, this is a known problem. [XXX] [XXX] AI…
The control panel of the radio became inoperable and rebooted itself right after a software update. We have had multiple problems with this console and the dealer has failed to fix it or stop the updates which cause the problems. From what I understand, this is a known problem. [XXX] [XXX] AI Overview The radio and infotainment system in the 2023 Jeep Grand Cherokee (running the Uconnect 5 system) frequently fails due to software bugs, failed over-the-air (OTA) updates, or telematics and hardware glitches that cause freezing, black screens, or continuous reboot loops . [1, 2, 3] Common Symptoms Screen Freezing or Blackouts: The display locks up on the Jeep logo, turns completely black, or stops responding to touch. Loss of Cabin Controls: Because Uconnect controls climate and heated seats, a freeze can lock out temperature adjustments. Audio Glitches: Random popping, crackling, loud hums, or complete audio dropouts. Connectivity Drops: Constant disconnections from wireless Apple CarPlay, Android Auto, or Bluetooth. Failed OTA Updates: A corrupted background software update can brick the unit, leaving it stuck on an Android recovery screen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the vehicle was struck on the front driver's side in a four-vehicle crash. The front driver’s side air bag failed to deploy. The contact believed that the air bag should have deployed due to the location of…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the vehicle was struck on the front driver's side in a four-vehicle crash. The front driver’s side air bag failed to deploy. The contact believed that the air bag should have deployed due to the location of the impact. The vehicle was deemed a total loss by the insurance. The contact stated that a Police report was filed but not provided. The vehicle was towed to an impound lot. The contact stated that medical attention was received for a knee injury. An MRI was taken and detected a dislocated knee injury that required therapy.
- Suspension
On [XXX], while traveling southbound on [XXX] south of Santee, South Carolina, my vehicle lost its passenger-side rear coil spring. I was towing a trailer and initially attributed the vehicle's low rear stance to the trailer’s weight. After arriving in Bluffton and returning the trailer, the rear…
On [XXX], while traveling southbound on [XXX] south of Santee, South Carolina, my vehicle lost its passenger-side rear coil spring. I was towing a trailer and initially attributed the vehicle's low rear stance to the trailer’s weight. After arriving in Bluffton and returning the trailer, the rear remained low. I looked underneath the vehicle and discovered the missing spring. On [XXX], AutoNation CDJR Hilton Head confirmed the missing spring and refused to let me drive the vehicle, warning that doing so put me in grave danger. The repair cost exceeded $1,300. A detached rear coil spring presents an evident safety hazard: it can compromise the vehicle's handling and control, and the spring itself can become a dangerous roadway obstacle or projectile, threatening other motorists. I subsequently received a recall notice addressing this issue—the third rear coil spring recall since production of this model year began. Jeep has refused reimbursement because the incident occurred before the recall. Jeep has also refused to acknowledge that the driver-side rear coil spring still requires inspection and any necessary repair under the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention › Rearview system braking · Lane departure › Blind spot detection
the rear cross traffic warning and blind spot warning DO NOT ALARM if you have an iphone connected to Carplay when you start the car and that iphone is on silent. I would think that a critical safety feature like this would be completely separate from connected devices. I almost backed into a child…
the rear cross traffic warning and blind spot warning DO NOT ALARM if you have an iphone connected to Carplay when you start the car and that iphone is on silent. I would think that a critical safety feature like this would be completely separate from connected devices. I almost backed into a child crossing on a bike because of this failure. I contacted Jeep to let them know of this issue and got a vague email saying Jeep had evaluated the situation and declines to buy my vehicle back (which I never requested, I just want them to fix this safety issue). We have two jeep grand cherokees in our household, a 2023 and a 2021 and both vehicles have the same issue. It fell on deaf ears with Jeep from a concerned consumer, I hope you can address if further.
- Suspension
I received a letter that there was a recall on my vehicle. The letter also stated there was no remedy and that all cars may not be effected. I took my car to the dealership and had it checked out and learned one of the rear coil springs is indeed bowed out and not particularly safe to drive.
- Electrical system · Engine · Fuel/propulsion system
While driving in active traffic at approximately 6 PM, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning. The vehicle would not switch to gas, completely died, and refused to restart even in e-Save mode. A dashboard warning…
While driving in active traffic at approximately 6 PM, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning. The vehicle would not switch to gas, completely died, and refused to restart even in e-Save mode. A dashboard warning appeared: 'plug in vehicle for battery conditioning.' We were stranded in an active lane of travel and nearly rear-ended before securing police assistance (911 call) and a AAA tow. This directly mirrors known safety risks regarding sudden loss of power (Recall 78C / NHTSA 25V766) and high-voltage battery failure.
- Suspension
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the remedy parts were not yet available to complete the recall repair. A dealer was contacted and confirmed that the remedy parts were not yet available. The…
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the remedy parts were not yet available to complete the recall repair. A dealer was contacted and confirmed that the remedy parts were not yet available. The dealer referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The manufacturer was made aware of the issue and offered to have the contact pay out of pocket for the repair of the vehicle.
- Air bags
On April 21, 2025, at approximately 6:30 a.m., I was operating my vehicle on a public roadway near the intersection of 98th Street and Indiana Avenue in Lubbock, Texas. While I was traveling at approximately 45 miles per hour, another driver operating a pickup truck pulled out of a grocery store…
On April 21, 2025, at approximately 6:30 a.m., I was operating my vehicle on a public roadway near the intersection of 98th Street and Indiana Avenue in Lubbock, Texas. While I was traveling at approximately 45 miles per hour, another driver operating a pickup truck pulled out of a grocery store parking lot directly into my path of travel. The truck entered the roadway in front of my vehicle, leaving me unable to avoid a collision. The front of my vehicle struck the side of the pickup truck, resulting in a significant T-bone collision. Following the accident, the driver of the pickup truck admitted that he had been eating a breakfast burrito and had looked to his right but failed to look to his left before pulling into the roadway. VEHICLE DAMAGE AND AIRBAG FAILURE The collision resulted in approximately $20,000 in damage to my vehicle. Despite the substantial front-end impact and the approximate speed at which I was traveling before the collision, the airbags in my vehicle did not deploy. The failure of the airbags to deploy during this collision raises serious concerns regarding the proper operation of the vehicle’s supplemental restraint system and whether the airbags functioned as designed. I am requesting that the circumstances of this accident be reviewed to determine whether the failure of the airbags to deploy was the result of a defect, malfunction, or other failure of the vehicle’s safety systems.
- Exterior lighting
My vehicle auto high beams do not work when in the auto position this is a similar issue to recall 12b that my vehicle was not included in!
- Suspension
While driving my 2023 Jeep Grand Cherokee Limited at approximately 25 mph in October 2025, the right rear coil spring unexpectedly ejected from the vehicle. I immediately felt the vehicle drop and become unstable. Although I was able to maintain my lane, I believe the relatively low speed was an…
While driving my 2023 Jeep Grand Cherokee Limited at approximately 25 mph in October 2025, the right rear coil spring unexpectedly ejected from the vehicle. I immediately felt the vehicle drop and become unstable. Although I was able to maintain my lane, I believe the relatively low speed was an important factor in my ability to maintain control. I subsequently retrieved the detached coil spring from the roadway and photographed the components and affected suspension. This failure occurred despite the vehicle having previously completed FCA safety recall 64A on July 17, 2023. An authorized Jeep dealership later confirmed that the right rear coil spring and isolators were missing and replaced the components under my extended service contract. I was required to pay a $250 deductible. I am concerned that the vehicle experienced the precise safety hazard the original recall was intended to prevent. Had this occurred at highway speeds, the potential consequences could have been substantially more severe.
- Engine · Power train · Steering
I am writing to formally request a review of an unresolved safety recall on my 2023 Jeep Grand Cherokee. I recently received a notice regarding safety recall 89D/NHTSA 26V-562, which indicates a serious rear coil spring hazard. Currently, replacement parts are unavailable, still being developed and…
I am writing to formally request a review of an unresolved safety recall on my 2023 Jeep Grand Cherokee. I recently received a notice regarding safety recall 89D/NHTSA 26V-562, which indicates a serious rear coil spring hazard. Currently, replacement parts are unavailable, still being developed and no remedy has been provided. Because this defect poses a severe safety concern, I cannot safely drive the vehicle. Being left without safe transportation-through no fault of my own-creates an extreme hardship. Under federal standards and manufacturer responsibility, owners should not be stranded or forced to drive unsafe vehicles waiting indefinitely for backordered parts that have been unsuccessfully developed two times already. I am requesting that Jeep corporate authorize a free loaner vehicle or full vehicle buy back at my local dealership; [XXX]. Please contact me promptly at [XXX] with a case reference number and details on how my alternate transportation will be covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to complete the recall repair was not yet available. The dealer was contacted by phone. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue by phone.
- Suspension
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passenger’s side of the…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passenger’s side of the vehicle. The contact picked up the parts and moved the vehicle off the road. The vehicle was taken to a certified mechanic, and the contact was informed about NHTSA Campaign Number: 26V562000 (Suspension). The dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 42,000.
- Electrical system
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while stopped at a traffic light, the vehicle lost motive power and failed to restart. The electrical functions became inoperable. The vehicle was unable to restart, and Police assistance was needed before the vehicle was towed to…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while stopped at a traffic light, the vehicle lost motive power and failed to restart. The electrical functions became inoperable. The vehicle was unable to restart, and Police assistance was needed before the vehicle was towed to prevent a crash. A Police report was filed. The contact stated that the failure had occurred on several occasions. The vehicle was previously taken to a dealer, where the battery was replaced; however, the failure persisted. The vehicle was recently towed to a dealer, where it was diagnosed and determined that the array fuse had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure by telephone, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 5,376.
- Suspension
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
- Lane departure › Assist · Steering · Unknown or other
Here is the issue: vehicle sat all evening (an 8 hour shift) in the warehouse parking lot and it misty rained, so probably high humidity as well, the entire time. When I got in it at the end of my shift, and started it, cycling 3 times hoping the issue would clear, it had lost all electric power…
Here is the issue: vehicle sat all evening (an 8 hour shift) in the warehouse parking lot and it misty rained, so probably high humidity as well, the entire time. When I got in it at the end of my shift, and started it, cycling 3 times hoping the issue would clear, it had lost all electric power steering assist. The red steering wheel icon came on, lane‑keep assist disabled, traffic sensing disabled, and ACC showed ‘ACC Unavailable – Service Required.’ I limped the vehicle home - highly unsafe - to a dry somewhat environmentally controlled garage waiting for the roadside assistance tow truck to grab it next morning. When the towtruck driver arrived, he hopped in the vehicle, started it up, and it was as if nothing happened last night this dry, sunny morning. That must be a short somewhere. I spoke with Jordan at Dave Dennis CJDR in Dayton, OH, right away they said they checked it out, found old code U0131, cleared it, were not able to repeat the issue, and come get it. A few days, and much frustration later, I found this FOIA file, uploaded below, along with weblink [XXX] discussing a, quite concerning, to me, "known grounding issue" with "G908A faulty grounding." I have no indication on the below also attached invoice that that grounding issue was ever even checked, so I remain very concerned! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Suspension
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from underneath the front and rear of the vehicle. The vehicle was taken to an independent mechanic where the technician diagnosed the vehicle with…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from underneath the front and rear of the vehicle. The vehicle was taken to an independent mechanic where the technician diagnosed the vehicle with suspension failure of the ball joints, control arms, and steering knuckle. Additionally, the steering wheel was constantly pulling to the left while driving. The manufacturer was notified of the failure, and the dealer was contacted. The failure mileage was 22,000.
- Structure
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 60–65 MPH, the vehicle made a rattling sound. The following day, the vehicle was taken to the dealer, where a technician installed a screw to secure a hanging plastic panel. However, the issue recurred while driving…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 60–65 MPH, the vehicle made a rattling sound. The following day, the vehicle was taken to the dealer, where a technician installed a screw to secure a hanging plastic panel. However, the issue recurred while driving 45 MPH. Upon returning to the residence, the contact inspected the hanging plastic panel and retrieved a detached bolt that had fallen inside. The contact believed that it was a chassis bolt. The contact's friend secured the bolt in place with a small wrench. Another service appointment was scheduled with the dealer. The manufacturer was notified of the failure by phone. The failure mileage was approximately 50,000.
- Suspension
I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60+ miles per hour. The vehicle is currently sitting at the dealership awaiting repair. The…
I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60+ miles per hour. The vehicle is currently sitting at the dealership awaiting repair. The dealership stated that the damage was the result of a recall on my vehicle. Recall number 89D NHTSA campaign number 26V562. There was no warning before or when the incident occurred. The dealership stated that the damage is around 4000.00.
- Power train · Steering · Suspension
Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg
- Unknown or other
I am filing a complaint regarding the front fascia/bumper on my 2023 Jeep Grand Cherokee. The front fascia is separating and developing a visible gap near the headlight and adjoining body panel. I contacted Jeep Customer Care and was told there was no recall for this condition and to have the…
I am filing a complaint regarding the front fascia/bumper on my 2023 Jeep Grand Cherokee. The front fascia is separating and developing a visible gap near the headlight and adjoining body panel. I contacted Jeep Customer Care and was told there was no recall for this condition and to have the vehicle inspected by a Jeep dealership. A dealer later suggested the condition could possibly be related to prior body damage or repair based on panel alignment and possible paintwork. However, I have not been provided documentation identifying a specific damaged component or establishing that prior damage caused the current separation. I subsequently learned that Stellantis issued STAR Online Case S2223000075, “Front Fascia Cover Gaps And Or Poor Fitment,” addressing front fascia fitment concerns. My vehicle is experiencing separation/gapping in this same general area. I have also personally observed and photographed several other Grand Cherokees displaying similar-looking gaps near the fascia/headlight area. I do not know their accident or repair histories and cannot state that they have the same cause. I am requesting that NHTSA review this complaint with any similar reports and determine whether the fascia attachment system, retainers, mounting tabs, clips, brackets, or related components can allow the fascia to progressively separate during normal use. I am concerned that this may extend beyond a cosmetic issue if the fascia or associated components can become loose while driving. I have photographs, dealer information, and Jeep Customer Care documentation available upon request.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Recall 23V-413 Post Remedy Failures
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may…
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011921"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
- 11011920"Radio Over The Air Update from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38, T27.46, T27.6) to U29.42 and then from U29.42 to U33.43 Software Version (FOTA) Customers may experience one or more of the following: Uconnect phone improvements. Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38, T27.46, T27.6) to U29.42 and then from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin: Australia 12/06/2024. India 12/06/2024. Japan/Korea - According to local authority approval. "
- 11011766Tapping, Knocking Type Noise/Vibration While Driving.
- 11011755"Trailer Lights Inoperable Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): C2214-00 - ITBM Not Calibrated. Customers may also comment on the following: Trailer lights are not working correctly when a trailer is plugged in after an aftermarket installation. "
- 11010752Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
- 11010751Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
- 11010749Power Liftgate Is Inoperative or Wont Close.
- 11010747WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
- 11010743"Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision "
- 11010695SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
- 11010539Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm).
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11010261"Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass."
- 11010259"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
- 11010254"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."
- 11010251"R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: Uconnect phone improvements. Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "
- 11010214FCA Caribbean Warranty Operations Newsletter Volume 10, Issue 10
- 11010211Warranty Operations Newsletter Volume 10, Issue 10
- 11010205Plate - Planetary
- 11009607Bracket - Fender Mounting
- 11009600Fan module - radiator cooling
- 11009598Transfer case
- 11009454AC Inoperative After Extended Driving Periods.
- 11009082Poor Audio Quality And Or Static From Wireless Devices
- 11009027"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
- 11008913"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
- 11008907Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch
- 11008694Backup Camera Gridlines Missing
- 11008438Tapping, Knocking Type Noise/Vibration While Driving.
- 11008205"Exhaust Gas Temperature (EGT) Sensor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1E7C - Catalyst Temperature Sensor Module ""A"" Performance. Customers may experience the following: Poor fuel economy. This bulletin involves inspecting the EGT sensor date code and replacing it as needed."
- 11008200"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
- 11008147Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster
- 110079812nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007849"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience the following: Vehicle will not start. The Instrument Cluster Panel (ICP) unable to calculate the instantaneous fuel economy under heavy acceleration. The oxygen sensor can give incorrect values when entering EV mode. False fault detection (MIL on) is possible when this event occurs. The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. This bulletin involves updating the PCM with the latest available software."
- 11007845"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: Unable to select the Turn by Turn Nav. Blank Performance Pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition Inop. Media Tuner Delayed. Charge Schedule HMI. RVC functions normally. Ambient Light Inop. Map in Cluster Inop. Media Widget Blank. Nav Map Black. Offroad Pages Inop. RVC functions normally. VR Inop. Incorrect Song Title Displayed, Carplay only. HU switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Nav screen. RVC functions normally. Widgets Missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."
- 110077122 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
- 11007662"Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Code (DTC): **P2066 - Fuel Level Sensor 2 Performance.** C053D - Brake Pressure Sensor 1 Performance. **Customers may experience one or more of the following: When the driver attempts to override the Electric Park Brake (EPB) while it remains engaged due to an unbuckled seatbelt in Drive or Reverse, the high torque request with the park brake engaged may lead to a damaged or broken Rear Drive Unit (RDU). MIL illuminates when fueling the vehicle while the engine is running. Lower fuel economy reported by the Instrument Panel Cluster (IPC). Rough engine idle during warm up. Engine shuts off while idling in park.** This bulletin involves reprogramming the PCM with the latest available software. "
- 11007658"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1.** P16F0-00 - SPI Comm Hardware Fault. Customers may also experience one or more of the following: **The rear half shafts are damaged due to pressing the accelerator in drive with the Electric Parking Brake (EPB) applied. The Oxygen Sensor (02) can give wrong values when entering EV mode, triggering a false MIL. The Instrument Cluster Panel (ICP) unable to calculate the instantaneous fuel economy under heavy acceleration. Variable Speed Fuel Pump inoperative after refueling (no start).** Intelligent sign recognition is not working properly causing degradation in active speed limiting functionality (IAP Only). Shifts rough occasionally when coming down to a stop. Shifts rough occasionally when accelerating. Shifts rough when transitioning from EV to Hybrid operation on low SoC. Shifts rough when engines starts. On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software."
- 11007649"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.