2000 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2000 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2000 Jeep Grand Cherokee. Newest first.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
Remedy
Tradesonic will notify owners and replace the lamps free of charge. the recall IS expected to begin during july 2006. owners may contact tradesonic at 626-934-8884.
On certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud.
Risk and remedy
Risk
If this occurs while the hood IS open, a person in the vicinity of the engine could be struck by the blade and injured.
Remedy
Dealers will replace the electric cooling fan modules free of charge. the recall began on september 4, 2006. owners may contact daimlerchrysler at 1-800-853-1403.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006…
Risk and remedy
Risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Remedy
Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
Certain anzo combination headlamp assemblies sold as replacement lamps for use on certain passenger vehicles. some combination lamps are not equipped with amber side reflectors which fail to conform to federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment."
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash.
Remedy
Anzo will notify owners and replace the headlamps free of charge. the recall began may 9, 2006. owners may contact anzo USA at 909-468-3688.
Certain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 jeep wrangler; 1997-2001 jeep cherokee; 1997-2004 jeep grand cherokee; and 2000-2003 dodge dakota vehicles. the plastic electrical grommet connectors at the top of the fuel pump module are not compatible with automotive fuels and may degrade…
Risk and remedy
Risk
In the presence of an ignition source, a fuel leak could result in a fire.
Remedy
Airtex will notify its customers and will replace the affected fuel pumps free of charge. the recall began on january 25, 2006. owners may contact airtex customer service department at 1-800-880-3056.
On certain sport utility vehicles equipped with a 4.0L engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.
Risk and remedy
Risk
This could result in a vehicle fire.
Remedy
Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. owner notification began may 13, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: sport utility vehicles. some of these vehicles may have been built with fuel tanks with suspect vent tube welds.
Risk and remedy
Risk
Separation of the vent tube weld could result in a fuel leak. fuel leakage in the presence of an ignition source could result in a fire.
Remedy
Dealers will replace any fuel tanks built in the suspect time period. the vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period, it will be replaced.
Vehicle description: passenger vehicles. the seat belt shoulder height adjustable turning loop (atl) top mounting bolt was inadequately manufactured.
Risk and remedy
Risk
The affected mounting bolts may not withstand sufficient force to function properly in certain impact situations, increasing the risk of injury to a belted occupant.
Remedy
Dealers will replace the shoulder belt height adjuster mounting bolts.
Vehicle description: passenger and sport utility vehicles. the passenger air bag inflator assembly contains an incorrect inflator charge amount.
Risk and remedy
Risk
This condition could increase the risk of a passenger occupant injury under certain accident conditions.
Remedy
Dealers will replace the air bag module with a correct module.
Vehicle description: sport utility vehicles. some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops.
Risk and remedy
Risk
This could result in sticking, binding, or seizing of the steering gear.
Remedy
Dealers will replace the steering gear on involved vehicles.
Owner complaints
1,447 complaints108 involved a crash18 involved a fire93 injuries2 deaths
What owners report most
Latest complaints
- Air bags
I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed
- Fuel system, gasoline · Structure
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that…
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Tires › Sidewall
The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a…
The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a complaint with the manufacturer and the NHTSA Hotline. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
- Seats
Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.
- Electrical system · Engine
After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon…
After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.
- Electrical system
Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...
- Seats
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer…
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.
- Electrical system · Service brakes
Housing for driverside rear lights has melted and the brake and tail lights do not work.
- Electrical system · Structure › Body
TL* the contact owns a 2000 jeep grand cherokee. The contact stated that heater failed to blow hot air on the passenger's side and 6 months later, the driver's side vents failed to distribute heat. There were no warning lights illuminated. The contact stated that the vehicle was poorly designed and…
TL* the contact owns a 2000 jeep grand cherokee. The contact stated that heater failed to blow hot air on the passenger's side and 6 months later, the driver's side vents failed to distribute heat. There were no warning lights illuminated. The contact stated that the vehicle was poorly designed and metal should have been used instead of plastic for the vents. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed nor repaired. The failure mileage was 180,000. The vin was not available.
- Steering · Unknown or other · Vehicle speed control
In motion the car shakes violently. I was on the freeway and almost wrecked the car from the shaking. I have bad back pain and scared to drive. My 4 year old IS terrified of getting near the car. *tr
- Engine
The SUV randomly shuts down like someone unplugged it and will not start. Sometimes it will start after 10-15 minutes and shut down again. I replaced the oxygen sensor, the crank sensor, idle control sensor, and the car computer. *tr
- Steering
Steering wheel hard to keep in single lane. New tires, balanced, and alignment all accomplished. Still hard to keep in single lane.
- Electrical system · Engine · Unknown or other
No start
- Electrical system
Cranked 2000 jeep drove 1.5 mile car just stops running doing 40 mph. insert key jeep will not start . Randomly stops during operation. Indicating key not recognized. Mileage 122000. Jeep will not run. Car runs fine when in operation but then wham it just stops. Can't control the jeep steering…
Cranked 2000 jeep drove 1.5 mile car just stops running doing 40 mph. insert key jeep will not start . Randomly stops during operation. Indicating key not recognized. Mileage 122000. Jeep will not run. Car runs fine when in operation but then wham it just stops. Can't control the jeep steering locks up. happened 6 times already. Repairs shop tried of towing it. No know fix! Going to get killed jeep shuts down at any time. No one knows how to repair. Manufacturers defect.
- Engine
The jeep will suddenly cut off while driving, this has happened to me and my family several times on the highway. I replaced ( crankshaft sensor, camshaft sensor, air idle control valve, & pcm) . Still shuts down. Took it to several shops and know one can find the problem why? I've been doing alot of research, and noticed alot of jeep owers are having the same problems?
- Power train
Anti-theft IS keeping the jeep from working. The vehicle starts and dies after 2-3 seconds. I have googled it on the internet and there are literally tons of people on you tube/facebook (even some licensed mechanics) complaining about the issue.
- Electrical system · Electronic stability control (esc)
Dashboard lights and alarms simultaneously blink on and off. Seems to be a short circuit in the wiring. Gas tank levels off at "empty", and the fuel gauge spins 180 degrees so that it IS caught under the "resting stick" at 0, therefore, no longer reading the gauge. This happens while in motion and while parked.
- Unknown or other
This vehicle has a tendency to "stall" at any moment, unexpectedly. I have had the dealer and other mechanics try to fix this problem with no luck.
- Seats
Seat began rocking laterally when cornering. Inspection indicated all seat parts were firmly attached. Entering a parked vehicle on a cold evening, the seat rotated to the right and backward slightly. Since then the seat will not adjust fore/aft on its rails nor am I able to bring the seat into its…
Seat began rocking laterally when cornering. Inspection indicated all seat parts were firmly attached. Entering a parked vehicle on a cold evening, the seat rotated to the right and backward slightly. Since then the seat will not adjust fore/aft on its rails nor am I able to bring the seat into its original upright position. I receive a warning that the seatbelt IS not buckled even though the belt IS firmly buckled. The vehicle has never been in an accident.
- Exterior lighting · Service brakes
Brake lights, running lights, tail lights, turn signals dont work. Sitting still or moving.
- Electrical system · Unknown or other
I was driving the jeep and took it to the repair shop to get the muffler fixed upon getting it to the shop the security key light came on and the jeep wont start also the key can be removed from the egnition when in the on position . the key can fall out while driving ... The recall was never fixed and the key wont work with the jeep now and im told its a $1,800 fix .
- Fuel/propulsion system
Gasoline spewing from top of tank after filling. Seems to be coming from top of tank - vent tube. I cannot find a recall on this item on the nhtsa website but I found a recall campaign 00v195000. The dealer denies that this recall exists. Dealer IS hill-kelly in pensacola, fl. Happens when vehicle IS stopped at gasoline pump/service station.
- Steering
TL* the contact owns a 2000 jeep grand cherokee. When the steering wheel was turned to the right, the steering seized. The vehicle was not diagnosed or repaired. The contact called christopher's dodge world at (303) 238-7311 and was informed that there was no recall associated with the vehicle. The…
TL* the contact owns a 2000 jeep grand cherokee. When the steering wheel was turned to the right, the steering seized. The vehicle was not diagnosed or repaired. The contact called christopher's dodge world at (303) 238-7311 and was informed that there was no recall associated with the vehicle. The vehicle was not included in nhtsa campaign number: 99v312000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 154,000.
- Fuel system, gasoline
2000 jeep grand cherokee. attorney representing consumer writes in regards to deadly rear ended accident involving vehicle which resulted in a fuel system fire. *smd *tr
- Electrical system
Vehicle stalls intermittently, usually at the worst possible time. I understand that this IS large problem and affects many chrysler models. Forums have page after page of people with the same problem. It IS the electrical connection to the pcm. Connectors become loose and cause vehicle to stall…
Vehicle stalls intermittently, usually at the worst possible time. I understand that this IS large problem and affects many chrysler models. Forums have page after page of people with the same problem. It IS the electrical connection to the pcm. Connectors become loose and cause vehicle to stall randomly. It IS a manufacturer issue! IS someone going to have to die to get this problem resolved. I have put thousands of dollars into this vehicle and no resolution!
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries)…
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
- Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the…
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
- Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic…
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
- Fan blade failure (engine cooling fan)
Daimlerchrysler corporation (dcc) has notified the agency that it will conduct a safety recall (06v199) of certain jeep grand cherokee vehicles to replace the engine's electric motor driven cooling fan. The 182,875 vehicles included in the recall are model year (my) 2002 equipped with 4.0 liter (six cylinder) engines…
Daimlerchrysler corporation (dcc) has notified the agency that it will conduct a safety recall (06v199) of certain jeep grand cherokee vehicles to replace the engine's electric motor driven cooling fan. The 182,875 vehicles included in the recall are model year (my) 2002 equipped with 4.0 liter (six cylinder) engines manufactured from february 4, 2002 through june 17, 2002; and my 2000 equipped with either the 4.0 liter (six cylinder) or the 4.7 liter (eight cylinder) engine manufactured from january 31, 2000 through june 12, 2000.dcc noted that their analysis of failed parts showed evidence of brittle fracture of the fan blade.dcc further stated, poor bonding between the resin material and the glass fibers was observed, which may be attributed to the injection molding process. Since the root cause of fan failure could not be conclusively identified dcc decided the recall scope would be determined by the build date range of the complaint vehicles.there were 48 reports for my 2000, and 196 for my 2002.odi will continue to monitor this issue for reports on vehicles outside of the recall scope.
- Roll-away in reverse when parked
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics…
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the complaint rate was significantly lower than the recalled zj population.further, the odi investigator was also able to create a ?false park? In peer vehicles with the same level of difficulty and frequency as the subject vehicle wj platform.the wj complaint rate was inflated due to national exposure through the press. The complaint rate prier to the july 5, 2001 media coverage for the wj vehicles IS similar to the peer vehicle incident rate.based on the above, a safety-related defect trend has not been identified at this time in the wj population.accordingly, this investigation IS closed with a safety recal for the zj platform only.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10228094Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Remove hex nut and the top flared fitting on the radiator tank.~ 3. Using a wire brush and gasket remover, clean off the old sealant on the smaller threaded portion of the flared fitting. Do the same for the threads on the trans oil cooler.~ 4. Apply a new application of Mopar PN 04318032 to the flared fitting, leaving the first threads free for ease of engagement.~ 5. Install the top flared fitting by hand, then torque the fitting to 235 +/- 15 Lb-In.~ 6. Install the hex nut and torque to 100 +/- 10 Lb-In.~ 7. Repeat steps 2-6 for bottom flared fitting.~ 8. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220410Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10189178Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10181452Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Remove hex nut and the top flared fitting on the radiator tank.~ 3. Using a wire brush and gasket remover, clean off the old sealant on the smaller threaded portion of the flared fitting. Do the same for the threads on the trans oil cooler.~ 4. Apply a new application of Mopar PN 04318032 to the flared fitting, leaving the first threads free for ease of engagement.~ 5. Install the top flared fitting by hand, then torque the fitting to 235 +/- 15 Lb-In.~ 6. Install the hex nut and torque to 100 +/- 10 Lb-In.~ 7. Repeat steps 2-6 for bottom flared fitting.~ 8. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10150552Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for the model year are no longer supported with OEM retrofit kits. NOTE: Dealers are encouraged to honor any customers? request for the installation of the Child Seat Tether Anchors and Dealer reimbursement will be made by FCA US LLC regardless of vehicle age or mileage. See the Warranty Policy and Procedure Manual and/or Warranty Bulletin D-08-33 for reimbursement detail.
- 10148556The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.
- 10141260KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10136906Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
- 10136887New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 100588821999-2004 jeep grand cherokee rear structure performance may be adversely affected during certain low speed rear collisions on aftermarket trailer hitch
- 10021239Powertrain control module initialization.
- 1001700045Rfe/545rfe trans - delayed engagement due to cooler return filter replacement.
- 10016603Air conditioning (a/c) cooling coil odor.
- 10013731Powertrain control module initialization.
- 10007926A squeak or squawk-like sound may be present in the front or rear suspension.
- 10006467Popping or clicking-like sound in area of front seat frame.
- 10005603New hvac sub-assembly replaces blend or recirc door components.
- 100039864.0L rough engine idle after restart following a hot soak.
- 10003545Pop/tick sound in steering wheel area.
- 100035384.0L multiple cylinder misfire.
- 10003531Fluid weepage past rear axle vent line jiggle cap.
- 10003524Automatic transmission diagnostic teardown procedure. Various models including the 2004 RAM truck, durango, sebring convertible, cherokee, vision, neon, and voyager.
- 10003244Snap ring access plug, nv247 transfer case - gpop - issue review system.
- 10003243Nv247 transfer case - gpop - issue review system.
- 10002049Wind-like sound at top rear corner of front door.
- 10001521Remote keyless entry (rke) fob only operates at close range on driver side of vehicle.
- 10001102Recommended steps to confirm the safe and proper engagement of the park position on the vehicle's automatic transmission.
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.