1995 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Grand Cherokee › 1995
These records cover every 1995 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 1995 Jeep Grand Cherokee. Newest first.
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006…
Risk and remedy
Risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Remedy
Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
Napa and carter replacement fuel pumps manufactured by otd, inc., and distributed by federal mogal, may have an improperly installed check valve. the part numbers of these pumps are p74697m and p74708m. they were manufactured between july 15 and 27, 2002. they are for use as aftermarket replacement parts only on model year (my)1995 and 1996 jeep grand…
Risk and remedy
Risk
The pressure in the fuel system may exceed the limits of the fuel system components, possibly creating a fuel leak and risk of fire.
Remedy
If you purchased an aftermarket replacement fuel pump for your my 1995 or 1996 jeep grand cherokee after july 15, 2002, and are not sure whether the fuel pump IS one of thoses involved in this recall, you should contact federal mogal at 1-800-560-1400 to make arrangements to have your vehicle inspected and repaired if necessary free of charge.
On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable.
Risk and remedy
Risk
Inadvertent movement of the vehicle could result in a crash.
Remedy
Dealers will install a secondary detent system to the floor shifter assembly. daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. owner notification began september 23, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. the front disc brake rotors can experience…
Risk and remedy
Risk
The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.
Remedy
Dealers will replace these rotors with rotors that are coated with a corrosion protection.
Vehicle description: multipurpose passenger vehicles equipped with automatic transmissions. this IS not a safety recall in accordance with federal regulation 573. however, it IS deemed a safety improvement campaign by the agency. drivers can mistakenly step on the accelerator pedal when they intend to step on the brake pedal.
Risk and remedy
Risk
Pedal misapplication by a driver can cause unintended acceleration.
Remedy
Dealers will install a shift interlock on the automatic transmission of these vehicles.
The parking brake handle release button can separate from the parking brake handle assembly, causing the parking brake to be inoperative.
Risk and remedy
Risk
The parking brake may not hold causing the vehicle to roll inadvertently.
Remedy
Dealers will replace the parking brake handle assembly.
Owner complaints
719 complaints119 involved a crash29 involved a fire88 injuries4 deaths
What owners report most
Latest complaints
- Service brakes
The contact owns a 1995 Jeep Grand Cherokee. The contact stated that while the vehicle gear shifter was in park, the vehicle would move forward even when the emergency brake was engaged. The vehicle was taken to the dealer for the recall repair for the emergency brake, however, the failure…
The contact owns a 1995 Jeep Grand Cherokee. The contact stated that while the vehicle gear shifter was in park, the vehicle would move forward even when the emergency brake was engaged. The vehicle was taken to the dealer for the recall repair for the emergency brake, however, the failure recurred. The vehicle was then taken to an independent mechanic and was repaired but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 180,000. VIN was unavailable.
- Electrical system · Engine · Fuel/propulsion system
Component (diode) on 60 pin pcm has a short causing injector number 6 to stick wide open. result IS a cylinder compressing fuel which can lead to explosion, also raw fuel escaping out of the tail pipe and large amounts of smoke. gasoline pulls the oil off of cylinder wall causing excessive…
Component (diode) on 60 pin pcm has a short causing injector number 6 to stick wide open. result IS a cylinder compressing fuel which can lead to explosion, also raw fuel escaping out of the tail pipe and large amounts of smoke. gasoline pulls the oil off of cylinder wall causing excessive friction and engine damage along with catalytic converter damage. if rear ended when injector IS sticking open could cause explosion or fire! I have confirmed this on 3 other 93-95 grand cherokee obd I models as well. jeep was idling near someone welding and the injector stuck open and started a fire. fire was exstinguished immediately with dirt and water. no physical damages occurred just a scare. I moved injector 6 plug to 8, then 8 stuck open, upon putting pressure on the computer connector I realized the injector would operate normally again. been happening for months, just now found the root cause. will upload pics later if it will let me. I can set fire to the ground where the tailpipe IS when injector IS stuck open.
- Tires
TL* the contact owns a 1995 jeep grand cherokee hitched to a trailer equipped with innova ultra runner tires, size: 4.80/4.00x12. While hauling dirt in the trailer and driving 45 mph, the passenger side trailer tire had a blowout. The contact stated that the tire was replaced with a spare tire…
TL* the contact owns a 1995 jeep grand cherokee hitched to a trailer equipped with innova ultra runner tires, size: 4.80/4.00x12. While hauling dirt in the trailer and driving 45 mph, the passenger side trailer tire had a blowout. The contact stated that the tire was replaced with a spare tire; however, approximately an hour later, the driver side trailer tire blew out. The driver side tire was also replaced with a spare tire. The contact received a recall notice for nhtsa campaign number: 17v638000 (tires), but was informed by the local harbor freight store that the tires were not included in the recall. The manufacturer was notified of the failure and confirmed that the tires were not included in the recall, and only offered the contact a $30.00 gift certificate. The tire and vehicle failure mileages were unknown.
- Steering
This vehicle has what IS called a death wobble. if you hit a bump at any speed the steering becomes nothing more than a prayer. when applying the brakes this get s worse. all that can be done IS to slow to a complete stop as fast as you. hot rod guys seem to be aware of it but. what if the repair shops have no sure to fix for the problem. I was going between 50 and 55 when this occured.
- Fuel/propulsion system · Power train
TL* the contact owns a 1995 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: (02v053000 (power train) and 13v252000 (fuel system, gasoline, structure) months ago and contacted the dealer to schedule the recall repair appointments, the dealer stated that they would…
TL* the contact owns a 1995 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: (02v053000 (power train) and 13v252000 (fuel system, gasoline, structure) months ago and contacted the dealer to schedule the recall repair appointments, the dealer stated that they would follow up to provide an available appointment and the dealer never called to schedule the repairs. In addition, the contact was driving at a highway rate of speed over un-leveled land and the vehicle was shaking violently with a "death wobble". A mechanic inspected the vehicle. The vehicle was not yet inspected and diagnosed by a dealer. The manufacturer was notified of the failure and the recall repairs so the contact was waiting for them to determine if they may be able to provide a solution and address the two recall repairs with the dealer. The approximate failure mileage was not available. Parts distribution disconnect.
- Unknown or other
When on streets or highway, the vehicle will start shaking or wobbling violently when it goes at a speed of 45 miles per hour or more. It will not stop until you slow own or come toa complete stop.
- Wheels
Bought 4 new tires (kumho solus KR21 p215/75/r15) on 1-22-15 at 234545 miles, one replaced on 2/10/15 at 235216 with road hazard warranty. Nail in sidewall. By 11/21/2015, needed to have rear passenger tire tested as it constantly loss air. Purchased same brand and size as spare tire. No leak…
Bought 4 new tires (kumho solus KR21 p215/75/r15) on 1-22-15 at 234545 miles, one replaced on 2/10/15 at 235216 with road hazard warranty. Nail in sidewall. By 11/21/2015, needed to have rear passenger tire tested as it constantly loss air. Purchased same brand and size as spare tire. No leak reported by service station, mileage not recorded on their form. Tire replaced with spare on front passenger side that was always flat. After six months of use, tire shows damage to side wall. This should not be acceptable. It IS very hard for some of us to buy 5 new tires and I wish I could replacement of all 5 because this size tire seems to unofficially been recalled, but I have never received notice. No one carries these size and brand of tires anymore. IS this why? I am unable to load photos or scanned receipts but do have them available.
- Fuel/propulsion system
Chrysler had on offer of giving you 100 dollar gift card if you have your vehicle properly fixed do to recall N45. I had repairs done on 10/13/2015, and I still have not received my gift card as promised. I call and they said I'm on the list to receive one, but again, I have not.
- Tires
TL* the contact owns a 1995 jeep grand cherokee equipped with bridgestone dueler h/l alenza tires, size p235/75r15 (na). While driving approximately 50 mph, the rear passenger tire detached from the rim independently. In addition, there was a dent in the rim. The vehicle was taken to a dealer where…
TL* the contact owns a 1995 jeep grand cherokee equipped with bridgestone dueler h/l alenza tires, size p235/75r15 (na). While driving approximately 50 mph, the rear passenger tire detached from the rim independently. In addition, there was a dent in the rim. The vehicle was taken to a dealer where it was diagnosed that the failure was due to the road surface. The tire was replaced. The contact stated that the tire was not punctured. The tire was the original equipment. The manufacturer was not notified of the failure. The vin, dot number, and tire failure mileage were unknown. The approximate vehicle failure mileage was 220,000.
- Fuel system, gasoline · Structure
Letter from consumer regarding a safety recall on two of his vehicles (1998 jeep grand cherokee and 1995 jeep grand cherokee) : response expected. *smd recall regarding rear structure reinforcement. *Jb
- Fuel/propulsion system
We have a 1995 jeep grand cherokee that has an exposed plastic gas tank in the rear and it has no protection if rear-ended it IS a fire or explosion waiting to happen! The jeep dealer installed a flimsy trailer hitch that exposes the tank even more than the after market hitch I removed to get the…
We have a 1995 jeep grand cherokee that has an exposed plastic gas tank in the rear and it has no protection if rear-ended it IS a fire or explosion waiting to happen! The jeep dealer installed a flimsy trailer hitch that exposes the tank even more than the after market hitch I removed to get the jeep dealers fix. We are very disappointed and believe our life IS in danger every time we drive our 95 jeep grand cherokee lerado. They should install a stronger tank along with a very strong skid plate that bends up behind the tank to add to protecting the tank. Along with a much stronger hitch.
- Exterior lighting
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that the four plastic clips that held the front head lamps in place fractured. As a result, while the contact was driving, the head lamps wobbled and fell from the sockets hanging only by the wiring which caused the head lamps to…
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that the four plastic clips that held the front head lamps in place fractured. As a result, while the contact was driving, the head lamps wobbled and fell from the sockets hanging only by the wiring which caused the head lamps to point downward. The vehicle was taken to a dealer where the technician informed the contact that the manufacturer no longer manufactured the parts. The manufacturer was not notified of the failure. The failure mileage was 20,000. The vin was not available.
- Fuel/propulsion system · Structure › Body
TL* the contact owns a 1995 jeep grand cherokee. the contact received notification of a manufacturer's recall related to the fuel system, gasoline, structure. The vehicle was taken to the dealer where it was diagnosed that the bolts were rusted and needed to be replaced before the recall repair…
TL* the contact owns a 1995 jeep grand cherokee. the contact received notification of a manufacturer's recall related to the fuel system, gasoline, structure. The vehicle was taken to the dealer where it was diagnosed that the bolts were rusted and needed to be replaced before the recall repair could be performed. The manufacturer was notified of the issue. The contact was unable to determine when the vehicle would be repaired. The nhtsa campaign number was unknown. The contact had not experienced a failure. ...updated 02/19/16 *bf *js
- Power train · Structure › Body › Door
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that while driving at approximately 55 mph, the driver side door suddenly became unsecured. The failure occurred on multiple occasions. The front passenger side door also experienced the exact failure. In addition, while parked on…
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that while driving at approximately 55 mph, the driver side door suddenly became unsecured. The failure occurred on multiple occasions. The front passenger side door also experienced the exact failure. In addition, while parked on an incline, the vehicle would erroneously move down the incline. The vehicle was taken to an independent mechanic who informed that the parking function within the transmission failed. The vehicle was not repaired. The contact also stated that while driving, the interior headliner would become unsecured. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 150,000.
- Fuel/propulsion system · Structure › Body
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that while driving over a bump at approximately 25 mph, the tow hitch detached from the vehicle. The vehicle was taken to the dealer. The vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure)…
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that while driving over a bump at approximately 25 mph, the tow hitch detached from the vehicle. The vehicle was taken to the dealer. The vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer denied the remedy to be performed because the rear end of the frame was completely rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
- Electrical system
TL* the contact owns a 1995 jeep grand cherokee. When trying to shut the vehicle off, the key was unable to be removed from the ignition switch. The failure occurred on several occasions. The vehicle was taken to the dealer and the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000. The vin was not available.
- Fuel system, gasoline · Suspension
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that the front driveshaft axle failed on two separate occasions. The vehicle was taken to an independent mechanic, who replaced the defective parts; however, the failure recurred. The vehicle was towed to the contact's residence…
TL* the contact owns a 1995 jeep grand cherokee. The contact stated that the front driveshaft axle failed on two separate occasions. The vehicle was taken to an independent mechanic, who replaced the defective parts; however, the failure recurred. The vehicle was towed to the contact's residence due to the failure. In addition, the contact received notification of nhtsa campaign ID number: 13v252000 (fuel system, gasoline, structure) and was waiting for the part to schedule the recall repair. The failure was reported to the manufacturer. The failure mileage was not available.
- Unknown or other
There was a recall relating to collision gas tank fires. the jeep dealer installed what was supposedly a "trailer hitch", as a solution to the safety recall. when I offered to pay for an additional installation, of a jeep trailer hitch related wiring harness, I was told that the just installed…
There was a recall relating to collision gas tank fires. the jeep dealer installed what was supposedly a "trailer hitch", as a solution to the safety recall. when I offered to pay for an additional installation, of a jeep trailer hitch related wiring harness, I was told that the just installed trailer hitch could not be used as a trailer hitch! so, my questions and concerns are "what did the jeep dealer _really_ install and can this installed part be safely used as a regular or factory/dealer installed trailer hitch? also, according to some pennsylvania newspaper articles - there's another jeep recall relating to collision gas tank fires. only, this time the unacceptable "solution" will be to "buy back" the jeeps for some dollar amount above the retail/book value. my daughter bought her jeep as a documented "one owner and below 40,000 miles" deal. she has invested several hundreds of dollars to ensure the jeep was road worthy and capable of being driven over 100,000 miles. what do you advise us/our daughter to do? nhtsa prior inquiry didn't provide a functioning website to learn my tracking number/odi.
- Fuel/propulsion system
Our daughter purchased this vehicle from the original owner and it currently has less than 40,000 documented driven miles. she has spent several thousand dollars replacing old/rusted/unsafe suspension parts, with the intent of keeping the vehicle for many/years. the newspaper articles, that I've…
Our daughter purchased this vehicle from the original owner and it currently has less than 40,000 documented driven miles. she has spent several thousand dollars replacing old/rusted/unsafe suspension parts, with the intent of keeping the vehicle for many/years. the newspaper articles, that I've read, report that she may only be paid an additional $ 1,000.00 above current retail value. she does not wish to get rid of this vehicle for such a small dollar amount, but wants the vehicle correctly repaired so that she may continue to drive it. what options, relative to keeping this vehicle, does she have? should she seek assistance from any federal/state/local agencies? your assistance/guidance will be much appreciated. I am filing this statement on behalf of our daughter, who owns the jeep.
- Fuel/propulsion system
We went to sternberg (jeep dealer) in jasper indiana to get the recall problem fixed and they told us it was too rusted and they could not do the needed repairs because of the rust. they did not give us any options as to how to fix this issue with the fuel tank. we have to drive this vehicle…
We went to sternberg (jeep dealer) in jasper indiana to get the recall problem fixed and they told us it was too rusted and they could not do the needed repairs because of the rust. they did not give us any options as to how to fix this issue with the fuel tank. we have to drive this vehicle because we can not afford to purchase a new vehicle. we can not sell this vehicle because it can not be fixed. so we will be driving around with a vehicle that could explode or catch fire if we are in an accident. I am very upset by this and I really thought the government would do more to help the average consumer. I do know that if anything happens to myself or my family or my dogs my attorney will be contacting you and the jeep manufacturer. please let me know how this can be remedied so no one in my family IS injured by this vehicle and not driving it IS not an option. I believe this would be the case with most of americans as employment IS a little difficult to get right now.
- Steering · Suspension · Wheels
While driving on the 210 fwy east near the hill street off-ramp in pasadena-ca the car's front end started to shake & bounce violently while wobbling towards the right. it felt as of the car would fall apart and we (occupants) were very scared. after reducing my speed to about 35mph the…
While driving on the 210 fwy east near the hill street off-ramp in pasadena-ca the car's front end started to shake & bounce violently while wobbling towards the right. it felt as of the car would fall apart and we (occupants) were very scared. after reducing my speed to about 35mph the shaking/bouncing stopped and everything seemed back to normal. I checked the web to see if any one else had experienced these problems. to my surprise the internet has numerous entries of people in jeeps experiencing exactly the same and naming it the "death wobble". the sites suggest different cures but after replacing all front shocks, steering housing, steering dampers and all suspension bushings and replacing tires and having alignment checked the problem remained as I experienced it twice more after all the work was done. on 04/08/'15 I took the car to alhambra chrysler/dodge/jeep for inspection. the dealer had never heard of the "death wobble" so I handed them an internet printout clearly explaining the symptoms. After inspection the workorder listed the rear shocks needing immediate replacement and front suspension to "may future attention". since everything on front suspension has already been replaced I went ahead and replaced the rear shocks and double checked all suspension fasteners, ball joints and wheelbearings. still the problem, the death wobble", occurred once more. based on the internet listings my case IS not an isolated incident and since during the wobble the car IS uncontrollable and moves either left or right an accident IS sure to happen. please investigate. by the way I am an asa master tech, certified in engines, transmissions (manual & automatic), suspension, brakes, a/c and body and know how to work on cars. this problem baffles me. thank you. *tr
- Fuel/propulsion system · Structure
TL* the contact owns a 1995 jeep laredo. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced the failure.
- Fuel/propulsion system · Structure › Body
TL* the contact owns a 1995 jeep grand cherokee. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Engine · Fuel/propulsion system
TL* the contact owned a 1995 jeep grand cherokee. After driving for approximately 15 minutes and parking the vehicle, the contact noticed flames under the hood. The fire department extinguished the flames. The vehicle was destroyed. The cause of the failure was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
- Unknown or other
Received paperwork in the mail almost one year ago.......called local dealer rothrock and requested to have safety recall work completed. they said they did not have the parts necessary to complete the work and would call back to schedule.........it IS now april 17, 2015 just received paperwork in the mail again and work has still not been completed. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries)…
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
- Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the…
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
- Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic…
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
- Hood latch failure
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could…
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time.
- Sudden acceleration
There is no summary currently available
- Roll-away in reverse when parked
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics…
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the complaint rate was significantly lower than the recalled zj population.further, the odi investigator was also able to create a ?false park? In peer vehicles with the same level of difficulty and frequency as the subject vehicle wj platform.the wj complaint rate was inflated due to national exposure through the press. The complaint rate prier to the july 5, 2001 media coverage for the wj vehicles IS similar to the peer vehicle incident rate.based on the above, a safety-related defect trend has not been identified at this time in the wj population.accordingly, this investigation IS closed with a safety recal for the zj platform only.
- Inadvertent rollaway in reverse park
- Brake roter disc/hud separation
There is no summary currently available
- Steering column assembly
On january 25, 1994 chrysler conducted a safety recall to correct the steering shaft assembly in model year 1993 grand cherokee and grand wagoneer.the recall population was 115,000 vehicles.the defect was the molded plastic pin which connects the upper steering column shaft and the lower steering column shaft which…
On january 25, 1994 chrysler conducted a safety recall to correct the steering shaft assembly in model year 1993 grand cherokee and grand wagoneer.the recall population was 115,000 vehicles.the defect was the molded plastic pin which connects the upper steering column shaft and the lower steering column shaft which may have been sheared/damaged prior to the installation of the steering assembly into the vehile.if this occurred, the upper steering shaft will separate from the lower steering shaft causing complete loss of the steering control of the vehicle.as a remedy, chrysler installed a restraining sleeve to limit the amount of steering shaft movement available.
- Safety blt latch operation
There is no summary currently available
- Rear axle shaft separation
This investigation was opened to examine the failure mode and the risk to motor vehicle safety posed by allegations of rear axle separations.the rear axle shaft and housing design IS typical of those in which the weight of the vehicle IS carried on the axle housing.the left and right axle shafts, supported by roller…
This investigation was opened to examine the failure mode and the risk to motor vehicle safety posed by allegations of rear axle separations.the rear axle shaft and housing design IS typical of those in which the weight of the vehicle IS carried on the axle housing.the left and right axle shafts, supported by roller bearings, are situated inside the axle housing.the inboard splined end of the axle shaft receives power transmitted from the differential assembly, providing torque to the rear wheels.the allegations are that the axle shaft fails, resulting in the separation of a wheel and axle hub assembly or the entire axle shaft and wheel assembly, depending on the location of the axle shaft failure.as identified by chrysler, the subject rear axles are dana 35C and 35CM models, which have been used on the subject vehicles since the 1990 model year.a safety defect trend with respect to the subject axle shafts has not been identified.see hard copy resume for full text of summary.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229910Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10221079Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220409Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10191460Valve Body. These may cause over drive cycling.
- 10189177Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10150552Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for the model year are no longer supported with OEM retrofit kits. NOTE: Dealers are encouraged to honor any customers? request for the installation of the Child Seat Tether Anchors and Dealer reimbursement will be made by FCA US LLC regardless of vehicle age or mileage. See the Warranty Policy and Procedure Manual and/or Warranty Bulletin D-08-33 for reimbursement detail.
- 10139909Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10136886New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model year Jeep Grand Cherokee vehicles and 2002 through 2007 model year Jeep Liberty vehicles in certain low-speed impacts. Chrysler has decided to conduct a voluntary safety recall to respond to customer concerns about that assessment. Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts. Chrysler intends to inspect the involved vehicles and if necessary, install a trailer hitch where appropriate, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 6092304Subject regarding non-deployed airbag handling procedures.
- 6089800Daimlerchrysler corporation IS now offerinb airbag on / off switches for selected vehicles.
- 6089311Concerns with a/c evaporator odor. *Nlm
- 6089092Concerns with door check roller repair. *Nlm
- 6089038Information on tire and wheel runout. *Nlm
- 6089000Information on transmission cooler reverse flushing with cooler bypass kit installed. *Nlm
- 6088979This bulletin involves transfer case shifter noise. *Nlm
- 6088884Information on poor drivability with high di (drivability index) fuel. *Nlm
- 6088834Information regarding nhtsa authorized airbag deactivation for medical necessity. *Nlm
- 6088786Concerns with engine coolant usage. *Nlm
- 634272Flash programming failure recovery. *Slc
- 621898Automatic transmission fluid usage ATF+4.
- 620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty.
- 618049Subject regarding wire splice repairs.
- 615688Subject regarding child seat tether anchors.
- 613419Information regarding extended warranty for refrigerant leaks in the a/c evaporator coil on subject vehicles.
- 612160Subject on the child seat tether anchors. *Mjs
- 610635Subject regarding child seat tether anchors.
- 610005Experiencing spark knock and engine oil consumption due to intake manifold pan gasket oil leak.
- 609995This bulletin provides a revised wire splice procedure and related parts.
- 607963Information on child seat tether anchors.
- 607913Subject regarding spark knock and engine oil consumption due to intake manifold pan gasket oil leak.
- 607616This bulletin pertains to front end alignment - adjustable / offset ball joints.
- 603635Subject on flash programming failure recovery.
- 603153Subject regarding airbag on - off switches.
- 603144Subject regarding ignition system cross fire/ secondary ignition wire induction.
- 602450Subject regarding the airbag on-off switches.
- 602337A thumping or creaking noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads.
- 600889Service manual procedures to service the heater a/c housing.
- 600862Information on installation of radio transmitting equipment.
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.