2003 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2003 Jeep Grand Cherokee. Newest first.
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the…
Risk and remedy
Risk
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt…
Risk and remedy
Risk
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Chrysler IS recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06V-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). the front seat electric heater elements could overheat.
Risk and remedy
Risk
Overheating could potentially cause a fire or injury.
Remedy
Dealers will replace the front seat heater elements free of charge. the recall began on november 23, 2009. owners may contact chrysler at 1-800-853-1403.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
Remedy
Tradesonic will notify owners and replace the lamps free of charge. the recall IS expected to begin during july 2006. owners may contact tradesonic at 626-934-8884.
On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.
Risk and remedy
Risk
Overheating could potentially cause a fire.
Remedy
Dealers will replace the heated seat elements. the recall began on july 24, 2006. owners may contact daimlerchrysler at 1-800-853-1403.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006…
Risk and remedy
Risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Remedy
Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
Certain anzo combination headlamp assemblies sold as replacement lamps for use on certain passenger vehicles. some combination lamps are not equipped with amber side reflectors which fail to conform to federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment."
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash.
Remedy
Anzo will notify owners and replace the headlamps free of charge. the recall began may 9, 2006. owners may contact anzo USA at 909-468-3688.
Certain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 jeep wrangler; 1997-2001 jeep cherokee; 1997-2004 jeep grand cherokee; and 2000-2003 dodge dakota vehicles. the plastic electrical grommet connectors at the top of the fuel pump module are not compatible with automotive fuels and may degrade…
Risk and remedy
Risk
In the presence of an ignition source, a fuel leak could result in a fire.
Remedy
Airtex will notify its customers and will replace the affected fuel pumps free of charge. the recall began on january 25, 2006. owners may contact airtex customer service department at 1-800-880-3056.
Owner complaints
762 complaints48 involved a crash14 involved a fire56 injuries1 deaths
What owners report most
Latest complaints
- Air bags
The driver and passenger front airbags deployed spontaneously while merging onto the highway. I was startled by the noise, my vision was obscured, I was unable to breathe due to the chemical accelerants, and the bag made contact with my face and arms. All of these events put me and other drivers at…
The driver and passenger front airbags deployed spontaneously while merging onto the highway. I was startled by the noise, my vision was obscured, I was unable to breathe due to the chemical accelerants, and the bag made contact with my face and arms. All of these events put me and other drivers at great risk of severe bodily and property damage. Since June 24, the vehicle has been in possession of a Chrysler dealership. A pre-service write-up has been created, but to my knowledge, no work has been done to the vehicle. I am unaware of an inspection having been completed. I did not see any warning lamps or other symptoms prior to the airbags deploying.
- Air bags
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag…
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light unexpectedly illuminated. The vehicle was taken back to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 378,910.
- Air bags
On March 4th 2026 I called Liberty Jeep here in Hinesville Georgia concerning about the recall for my airbags as well as for the hitch on this vehicle. To date nobody has bothered to call to give me an appointment concerning this major recall and continue to refuse to provide any kind of service…
On March 4th 2026 I called Liberty Jeep here in Hinesville Georgia concerning about the recall for my airbags as well as for the hitch on this vehicle. To date nobody has bothered to call to give me an appointment concerning this major recall and continue to refuse to provide any kind of service for me on this recall I have contacted Jeep headquarters about just concerned dealing with Liberty Jeep in Hinesville and today they haven't bothered to do anything about this they are continuously endangering me my daughter and my wife by avoiding any opportunity to repair this damage to my airbags.
- Air bags
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount…
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the air bag warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,236. Parts distribution disconnect.
- Air bags
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 40-45 MPH, the driver's side and passenger's side curtain air bags deployed without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The…
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 40-45 MPH, the driver's side and passenger's side curtain air bags deployed without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened; however, the case had not been assigned to a case manager. The contact related the failure to NHTSA Campaign Number: 15V046000 (Air Bags). The failure mileage was approximately 212,000.
- Air bags · Seats · Unknown or other
2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since…
2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.
- Air bags · Seat belts
While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall…
While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall R06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?
- Air bags · Engine · Unknown or other
Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks
- Air bags
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder.…
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
On friday october 9,2020 approx. 5:56 pm I was coming out of acme parking lot, stationary at traffic light awaiting a green light . All car windows were up, ac on. Next thing I knew I heard a "ding" and before I knew it, both air bags deployed , shattering passenger glove box apart, sending debris…
On friday october 9,2020 approx. 5:56 pm I was coming out of acme parking lot, stationary at traffic light awaiting a green light . All car windows were up, ac on. Next thing I knew I heard a "ding" and before I knew it, both air bags deployed , shattering passenger glove box apart, sending debris and plastic in my face. Driver steering wheel destroyed. Entire vehicle filled with "fire like smell" from dual air bag deploying. No injuries to myself, no one else in vehicle with me at time of incident. No accident of any kind had occurred that would explain dual air bag deployment without any impact to vehicle. I can provide photos upon request. This IS definitely a manufacturing defect.
- Seats
Driver's seat frame/bracket broke in front of driver's seat, allowing the driver seat to lean detach from the floorboard and move backward toward the rear seats. When researching this specific issue, it seems that this IS a common issue and IS an obvious safety defect. If the driver seat frame…
Driver's seat frame/bracket broke in front of driver's seat, allowing the driver seat to lean detach from the floorboard and move backward toward the rear seats. When researching this specific issue, it seems that this IS a common issue and IS an obvious safety defect. If the driver seat frame cannot hold up to normal use, how will it hold up to the forces exerted upon it in the event of a rear-end collision? This IS an obvious safety defect and based on the volume of other consumers that have had this issue, it IS unbelievable that action has not been taken to resolve this issue.
- Air bags
TL* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The contact stated while her husband was driving 5 mph, when the air bags deployed independently. The contact stated no warning light was illuminated. The driver…
TL* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The contact stated while her husband was driving 5 mph, when the air bags deployed independently. The contact stated no warning light was illuminated. The driver sustained burned injuries on his right arm but did not seek medical attention. The driver was able to drive to residence. The vehicle was taken to local dealer autocentro chrysler dodge jeep & RAM located at barrio bairoa industrial park, km 3.2 PR-1, caguas, 00725, puerto rico, 787-999-9115 and was made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 85,000.
- Air bags
TL* the contact owns a 2003 jeep grand cherokee. The contact stated that while waiting at a drive thru, the steering wheel air bag and front passenger air bag abruptly deployed. The contact stated that there was no air bag warning light illumination before or after the failure occurred. There was…
TL* the contact owns a 2003 jeep grand cherokee. The contact stated that while waiting at a drive thru, the steering wheel air bag and front passenger air bag abruptly deployed. The contact stated that there was no air bag warning light illumination before or after the failure occurred. There was no impact to cause the air bags to deploy. The steering wheel air bag caused damage to the windshield, steering wheel, glove box, and dashboard. As a result, the glove box hit the contacts chin and foreheads left side. The contact drove the vehicle home. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was not contacted. The vehicle was not repaired. The vin was not available. the failure mileage was 230,000. ## vin failed ## jeep grand cherokee laredo ##
- Air bags
TL* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving approximately 35 mph, the front driver's and passenger's air bags deployed independently without impact or warning. Mtn view chrysler dodge jeep RAM (6276 alabama hwy, ringgold, ga 30736, (706) 935-2328) was…
TL* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving approximately 35 mph, the front driver's and passenger's air bags deployed independently without impact or warning. Mtn view chrysler dodge jeep RAM (6276 alabama hwy, ringgold, ga 30736, (706) 935-2328) was contacted and informed of the failure. The vin was included in nhtsa campaign number: 15v046000 (air bags). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage 150,000.
- Electrical system · Steering · Vehicle speed control
Just recently in the last three months front passenger window fell while driving and back driver window fell while driving while it what snowing while my son was in the car. have a popping noise in steering or somewhere in front end. I can't use my accelerate button on steering wheel while it's in cruise because it won't stop acceleration once you press it. I was going about 55 and was trying to accelerate to 60.
- Engine · Power train · Vehicle speed control
I started my jeep, noticed my hatch was not closed, got out while it was running, the second I closed my driver door, my jeep went into reverse on its own, and kept accelerating higher, this vehicle took off very aggressively, luckily my wife was in the passenger seat, she put it in natural, and…
I started my jeep, noticed my hatch was not closed, got out while it was running, the second I closed my driver door, my jeep went into reverse on its own, and kept accelerating higher, this vehicle took off very aggressively, luckily my wife was in the passenger seat, she put it in natural, and shut the car off before anything was struck, now due to I believe the rapid acceleration it runs horribly when I put it in drive. This jeep IS an 2003 , well broke in and maintained, there's no other reason as to why it "became self aware" I have a lot of vehicle knowledge and this IS virtually and unfathomably impossible , please review every aspect of this vehicles complaints as this IS very unsafe
- Electrical system
Electric door lock on drivers side makes a loud buzzing sound when trying to engage.
- Seats
Front seat brackets for power seats snapped and separated causing seat to no longer be attached to floor. Seat wobbles from side to side especially in curves and turning. renders seatbelts useless in an accident.
- Fuel/propulsion system
The shift cable IS rubbing against the fuel line, after 156000 miles it has worn a hole in the line. During a resent vacation I noticed the smell of gas but could not tell where it was coming from. When the car was shut off it would stop leaking. After I was back I was using the car again backing…
The shift cable IS rubbing against the fuel line, after 156000 miles it has worn a hole in the line. During a resent vacation I noticed the smell of gas but could not tell where it was coming from. When the car was shut off it would stop leaking. After I was back I was using the car again backing up and noticed a drip drip drip on the ground. As I was only a mile from home I went home and parked and it still leaked a bit until the pressure stopped. I did not think to take a picture of the line after I removed it. I took the fuel line to a shop to have a union put in the line but that IS leaking as the fitting IS not tight enough. I guess I will need to buy a new line. I have not seen a report of this happening to other jeeps but it IS a dangerous problem as it could have caught fire.
- Air bags
TL* the contact owns a 2003 jeep grand cherokee. While the vehicle was parked, the driver's frontal air bag deployed inadvertently. The vehicle was not diagnosed or repaired. Rick hendrick jeep chrysler dodge RAM fiat (located at 8333 rivers ave, north charleston, sc 29406, (843) 639-5475) was…
TL* the contact owns a 2003 jeep grand cherokee. While the vehicle was parked, the driver's frontal air bag deployed inadvertently. The vehicle was not diagnosed or repaired. Rick hendrick jeep chrysler dodge RAM fiat (located at 8333 rivers ave, north charleston, sc 29406, (843) 639-5475) was contacted and informed of the failure. The contact was informed that the orc would be replaced; however, the air bag inflator would not be replaced. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 15v046000 (air bags). The manufacturer was contacted and made aware of the failure. The approximate failure mileage was 225,000.
- Exterior lighting
TL* the contact owns a 2003 jeep grand cherokee. The contact stated that the turn signals malfunctioned and the flasher relay lasted only six months to a year. The contact also stated the brake lights were malfunctioning and had a faulty design. The lights clipped into place and would not work on…
TL* the contact owns a 2003 jeep grand cherokee. The contact stated that the turn signals malfunctioned and the flasher relay lasted only six months to a year. The contact also stated the brake lights were malfunctioning and had a faulty design. The lights clipped into place and would not work on bumpy roads. Mckinney dodge chrysler jeep RAM & used cars (4574 calhoun memorial hwy, easley, sc 29640, (864) 859-1981) was contacted and stated that there was no recall. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 265,000. *As *tr
- Engine
Hydraulic cooling fan quit. Can run direct power from battery to solenoid and the hydraulic fan solenoid works but does not work when vehicle IS running. Caused vehicle to over heat and need to be towed off the highway.
- Steering · Suspension
Was driving on thruway at 65 mph, hit a slight seam in the highway and the entire front end began to shake uncontrollably, forcing me to leave the highway immediately and stop on the side of the road. at about 10 miles per hour, the shaking lessened and actually stopped. thinking it was a fluke…
Was driving on thruway at 65 mph, hit a slight seam in the highway and the entire front end began to shake uncontrollably, forcing me to leave the highway immediately and stop on the side of the road. at about 10 miles per hour, the shaking lessened and actually stopped. thinking it was a fluke occurrence, I continued on my way. unfortunately, next time I hit any sort of imperfection in the road, the "death wobble" started again in the front end.
- Air bags
Airbag sensor continues to beep
- Electrical system
I was driving and smelled burning. Pulled over on a four lane highway. I then saw smoke. I drove a block away to a safe spot got out of the car and called 911. The firefighters extinguished an electrical fire that started in my passenger side door. They believe the motor in my door caught fire. I…
I was driving and smelled burning. Pulled over on a four lane highway. I then saw smoke. I drove a block away to a safe spot got out of the car and called 911. The firefighters extinguished an electrical fire that started in my passenger side door. They believe the motor in my door caught fire. I had to have the vehicle towed. Now I'm at a loss as to what to do. Thank god I had just dropped my son off at school so no injuries.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles…
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404
- Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries)…
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
- Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the…
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
- Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic…
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220471Mechanical rocker arm, intake, 1.7 ratio.
- 10220410Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10216350Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
- 10191460Valve Body. These may cause over drive cycling.
- 10191442Mechanical rocker arm, intake, 1.7 ratio.
- 10189392MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position
- 10189178Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10148556The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10136887New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10136473Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10128935Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
- 100588821999-2004 jeep grand cherokee rear structure performance may be adversely affected during certain low speed rear collisions on aftermarket trailer hitch
- 10021239Powertrain control module initialization.
- 1001700045Rfe/545rfe trans - delayed engagement due to cooler return filter replacement.
- 10016603Air conditioning (a/c) cooling coil odor.
- 10015804Engine oil weepage at the engine oil fitler adaptor hose connection(s).
- 10015075New water pump for 3.7L engine - no longer common with 4.7L. Advanced service information #05-002.
- 10013731Powertrain control module initialization.
- 10013708Mil (malfunction indicator lamp) illumination for dtc's (diagnostic trouble codes) p0750, p0755, p0760, p0765, p0846, p0871 or p0841. 2004-2005 jeep cherokee and 2005 chrysler 300/magnum
- 10011928Warm engine rough idle. 4.7L.
- 10008383Malfunction indicator lamp (mil) illumination -diagnostic trouble code (dtc) p1776 solenoid switch valve latched in lr position. This bulletin replaces 21-008-04 dated june 1, 2004.
- 10007928Pop/trick/creak sound in steering column.
- 10007926A squeak or squawk-like sound may be present in the front or rear suspension.
- 10007591Suspension squeak/squawk - stabilizer bushing.
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.