2009 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Grand Cherokee › 2009
These records cover every 2009 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2009 Jeep Grand Cherokee. Newest first.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the…
Risk and remedy
Risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Rock krawler IS recalling 44 performance suspension systems sold as aftermarket equipment for use on the vehicle listed above. these suspension systems were produced with grade 2 carriage bolts instead of the proper grade 5 carriage bolts. the improper grade 2 carriage bolts could experience a loss of clamping force for the bottom strut fork.
Risk and remedy
Risk
This condition could cause a loss of effective lift and lowering of the affected vehicle, possibly creating the driver to panic which could possibly lead to a vehicle crash.
Remedy
Rock krawler will notify owners and provide a free remedy. the safety recall began on october 15. 2008. all the affected untits have been remedied. owners may contact rock krawler at 1-518-270-9822.
Chrysler IS recalling 4,314 my 2009 dodge journey, jeep grand cherokee, commander and wrangler vehicles. wiring may be reversed on the steering column control module driver airbag squib connector. the driver's airbag may not deploy as intended.
Risk and remedy
Risk
In the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.
Remedy
Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. the recall IS expected to begin during may 2009. owners may contact chrysler at 1-800-853-1403.
Owner complaints
138 complaints4 involved a crash1 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Power train
My car is driving okay but it’s having some electrical issues and it shuts down.
- Air bags
When the airbag light comes on and is visible on the dashboard, this action shorts out the ac, heat, as well as the defroster. This airbag light is a constantly lit up and will not go out. I have been told that there is a problem with the clock spring on this vehicle. This has been an on going…
When the airbag light comes on and is visible on the dashboard, this action shorts out the ac, heat, as well as the defroster. This airbag light is a constantly lit up and will not go out. I have been told that there is a problem with the clock spring on this vehicle. This has been an on going problem for several years now. So this tells me that when the airbag light comes on, the airbag does not work. This would become a hazard in a head on collision, which would cause the airbag not to deploy.
- Air bags
Clock spring shorts out the electrical system. It causes the AC and heat not to work and no blower motor. This could cause others problems as well
- Electrical system
The contact owns a 2009 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the contact attempted to put the key into ignition; however, the key was inoperative. The contact stated that the key was intermittently was stuck in the ignition. No warning lights were illuminated. The…
The contact owns a 2009 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the contact attempted to put the key into ignition; however, the key was inoperative. The contact stated that the key was intermittently was stuck in the ignition. No warning lights were illuminated. The vehicle remained at the residence. The contact researched and was made aware of NHTSA Campaign Number: 14V567000 (Electrical System); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
- Electrical system
WIN Module failure
- Seats
Driver's heated seat fire burned holes in seat and burnt pants. Burnt marks shown to Jeep dealer and problem confirmed.
- Air bags · Electrical system
Just prior to a cross country trip, my airbag warning light came on. Upon arriving to our destination in Spring Hill, TN, I took my 2009 Jeep Grand Cherokee to have it checked. Their diagnosis found a "squib" problem, and told me there was a recall and to take it to a Chrysler dealer. Today, the…
Just prior to a cross country trip, my airbag warning light came on. Upon arriving to our destination in Spring Hill, TN, I took my 2009 Jeep Grand Cherokee to have it checked. Their diagnosis found a "squib" problem, and told me there was a recall and to take it to a Chrysler dealer. Today, the dealership showed me a "squib" or "clockspring" issue & told me there was no recall and that I would have to pay out of pocket to replace what seems to be the recall problem. Upon further research, I found online that there is indeed a recall. But after calling the phone number provided, (800-853-1403) they informed me that even though it might be the same problem I would have to pay out of pocket for the repair. I don't understand why. This is the recall info I found online: NHTSA CAMPAIGN ID: 09V118000 Report Date: APR 07, 2009 Vehicles Affected: 4336 Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES. What You Should Do: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. Summary: CHRYSLER IS RECALLING 4,336 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED. To see if your specific vehicle is affected 1-877-426-5337 or nhtsa.gov The dealership I went to was Chrysler Dodge Jeep Ram of Columbia, TN 931-360-0800 The original automotive shop I took it to was Christian Bros Automotive 615-645-3299 I would appreciate 1)an explanation of why my particular car isn't on the list even though it's having the issue under the recall and 2) why I have to pay out of pocket. Thank you, Jodie Goode (Meade) 949-573-4223 jodie.l.goode@gmail.com
- Unknown or other
I just purchased this vehicle, in May 2023 and I have honestly had nothing but problems. I have no idea what is causing this but the speedometer/odometer does not work at all (all the lights and warning symbols work, cruise control doesn't work, TPM is lit up on the dash as I checked all the tires…
I just purchased this vehicle, in May 2023 and I have honestly had nothing but problems. I have no idea what is causing this but the speedometer/odometer does not work at all (all the lights and warning symbols work, cruise control doesn't work, TPM is lit up on the dash as I checked all the tires and all has same to, the key fob buttons worked when it wanted to (has NEW battery it was replaced 3'xs already) key fob would not stop alarm from going off most days and key fob would also not start my Jeep would have to keep trying before it did start and now IT DOESN'T DO ANYTHING. IT DOESN'T START DOESN'T TURN OVER NOTHING expect for the alarm going off non stop had to disconnect the horn and we pulled a relay to have it stop. We tried disconnecting the battery post to hopefully reset it, didn't work. I also had a res dot start blinking and I read up on all this and red dot is anti theft was activated. I been reading up on the reason and I keep getting the wireless control module and sentry key as the problem. I also seen that many other vehicles same as mine has had the same exact same problem. Some had theirs come up as a recall. Why is this vehicle listed as not having any recalls. Clearly something is going on with these vehicles that shouldn't be. I for one didn't cause this problem and I certainly can not afford to get this resolved on my own. I had my truck for only 2 weeks before it broke down. PLEASE HELP
- Air bags
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the driver’s side air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag was faulty and needed to be replaced. The local dealer was…
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the driver’s side air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag was faulty and needed to be replaced. The local dealer was notified of the failure and informed the contact that the air bag part had been discontinued and was no longer available. The manufacturer was not yet contacted. The failure mileage was 130,000.
- Unknown or other
Passenger mirror did not pass state safety inspection because it became cloudy from the automatic defroster mechanism. Vehicle inspector informed us this was the case, mirror has not been otherwise damaged in an accident, we will pay $500 to replace it. Component is available for inspection. Has been cloudy for several years, this is the first time it failed state inspection.
- Air bags · Power train · Suspension
Gcc
- Electrical system · Steering
My vehicle has stopped 3 times this year without warning. Twice while I was driving and once while my daughter was driving. There is a click sound and the radio and everything on in the vehicle goes. The vehicle begins to slow down. Luckly when this happened there were no cars around so each time…
My vehicle has stopped 3 times this year without warning. Twice while I was driving and once while my daughter was driving. There is a click sound and the radio and everything on in the vehicle goes. The vehicle begins to slow down. Luckly when this happened there were no cars around so each time we are able to stop the vehicle wait a second and start the vehicle without an issue. This is a very dangerous issue and this needs to be fixed ASAP.
- Engine · Service brakes · Vehicle speed control
TL* the contact owns a 2009 jeep grand cherokee. The contact stated while driving approximately 55 mph, the accelerator pedal seized. While the brake pedal was depressed, the vehicle failed to stop. The contact mentioned that the vehicle was shifted into neutral to slow the vehicle. In addition…
TL* the contact owns a 2009 jeep grand cherokee. The contact stated while driving approximately 55 mph, the accelerator pedal seized. While the brake pedal was depressed, the vehicle failed to stop. The contact mentioned that the vehicle was shifted into neutral to slow the vehicle. In addition, after the failure, the check engine warning light illuminated continuously. The contact informed a local mechanic of the failure. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 116,000.
- Air bags
TL* takata recall. The contact owns a 2009 jeep grand cherokee. The contact stated that the air bags warning light was constantly illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact referenced nhtsa campaign number: 13v176000 (air bags) as a possible cause for the failure. Neither the manufacturer nor a dealer was notified of the failure. The approximate failure mileage was 117,000.
- Electrical system
TL* the contact owns a 2009 jeep grand cherokee. The contact stated while driving at various speeds the vehicle stalled. The vehicle also failed to start on several occasions. The electronic throttle warning light illuminated. The vehicle was taken to chrysler jeep dodge RAM (1020 belmont st…
TL* the contact owns a 2009 jeep grand cherokee. The contact stated while driving at various speeds the vehicle stalled. The vehicle also failed to start on several occasions. The electronic throttle warning light illuminated. The vehicle was taken to chrysler jeep dodge RAM (1020 belmont st easton, ma) where the failure was diagnosed as an electrical problem and the wiring harness was replaced however, the failure recurred several times. The vehicle was then taken to rochester hills chrysler jeep dodge RAM (1301 s rochester rd, rochester hills, mi 48307) where failure was not diagnosed. The contact stated the manufacturer was notified of the failure. The approximate failure mileage was 53,000.
- Electrical system · Engine
I was driving the other day and all the sudden I hit a bump and the key fob falls out of the ignition cutting the engine completely off. So I was coasting with no engine or power. Luckily I put it in to neutral and it started back up. This could have been very dangerous. Also my key will not…
I was driving the other day and all the sudden I hit a bump and the key fob falls out of the ignition cutting the engine completely off. So I was coasting with no engine or power. Luckily I put it in to neutral and it started back up. This could have been very dangerous. Also my key will not release when I am trying to turn the car off so I have to leave it on sometimes and it has killed my battery. Most of the time it will release after a clicking noise I can turn it to the off position and it will release. It has cost me two batteries and a new key
- Electrical system
The car will not start with ignition fob. This happens unpredictably. It has been doing this for a long time. We thought it was the battery but now, with a new battery it still often will not start. If we wait for some unknown period of time it eventually cranks and starts. We never know when and…
The car will not start with ignition fob. This happens unpredictably. It has been doing this for a long time. We thought it was the battery but now, with a new battery it still often will not start. If we wait for some unknown period of time it eventually cranks and starts. We never know when and if we can leave or visa versa for returning home. When ever this happens the vehicle IS stationary in legal parking place. However, it has cut off will driving.
- Electrical system · Unknown or other
Took our jeep to the dealership after the key fob kept getting stuck in the ignition and wouldn't release. They said it was the win module that needs to be replaced and the key would have to be reprogrammed for that win module! Well, since then, we've noticed that when we are able to get the key…
Took our jeep to the dealership after the key fob kept getting stuck in the ignition and wouldn't release. They said it was the win module that needs to be replaced and the key would have to be reprogrammed for that win module! Well, since then, we've noticed that when we are able to get the key out (from hitting above the ignition to get it to release, or waiting an hour for it to eject on it's own) the radio will keep playing, so we have to turn it off, all of the dash lights stay on, it still dings if the door IS open and acts like the key IS in it after being removed. Now we're running into more issues while we're driving where it starts glitching and the computer makes all kinds of terrible scary sounds and has actually powered down on us! Now the battery IS dead and won't start even with a jump! Most issues started out while in park and just trying to remove key fob, that lasted a few months and it still drove fine. Unfortunately, the issues have continually gotten worse and I'm afraid to drive it with my family since it powered down while driving down the street!
- Unknown or other
The key will not come out of the ignition. The key gets stuck all the time. Vehicle starts properly, but does not shut off correctly since the key IS stuck in the vehicle. Takes several hours to until key can be taken out properly and vehicle IS completely turned off the right way.
- Unknown or other
Paint peeling off on roof. Payed a lot of money for this jeep, never had a paint problem on any jeep or car I had before, going to cost me 1,258.00 to fix, still making payments on this jeep, should be recalled, I am not happy, don't think I am getting another jeep, this IS my 4 th, and I love them. But.
- Electrical system
Went in to the store came out put my key in and it does not start all the dash lights come had it towed home my son came over put key in and it started right up one week later the same thing happen it not reading my key all the time
- Engine · Fuel/propulsion system · Vehicle speed control
Have owned used 2009 jeep grd.chrke. For 10 months 2 months in to owning noticed at times vehicle would loose power. Pressing gas pedal did nothing. Had to pull over shut jeep off, wait a minute then start jeep back up. This worked and the problem went away. But over the months it became more…
Have owned used 2009 jeep grd.chrke. For 10 months 2 months in to owning noticed at times vehicle would loose power. Pressing gas pedal did nothing. Had to pull over shut jeep off, wait a minute then start jeep back up. This worked and the problem went away. But over the months it became more frequent. I took it back to dealer and he could not find anything wrong. No codes from engine. I have had the necessary maintenance done on the jeep. This week the problem began on friday and continues on. My jeep will not go over 25 mph. Taking it to authorized dealer and jeep repair on monday. But having read the complaints on this site I have very little faith this problem will be fix!!! Even though my complaint mimics several of the complaints sent in to those that manufacturer jeeps!!!
- Electrical system · Engine · Steering
Vehicle randomly shuts off while driving at any speed and the steering IS lost. this happens while driving and has happened at 60mph as well as 35. there IS no warning before it happens. extremely dangerous.
- Electrical system › Ignition › Switch
TL* the contact owns a 2009 jeep grand cherokee. While driving 65 mph, the vehicle stalled without warning. The contact noticed that the ignition switch was in the off position. The vehicle was towed to the dealer (golling chrysler dodge jeep RAM, 2405 s telegraph rd, bloomfield hills, mi 48302…
TL* the contact owns a 2009 jeep grand cherokee. While driving 65 mph, the vehicle stalled without warning. The contact noticed that the ignition switch was in the off position. The vehicle was towed to the dealer (golling chrysler dodge jeep RAM, 2405 s telegraph rd, bloomfield hills, mi 48302, (248)-334-3600) where it was diagnosed that the ignition switch failed. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was 133,000.
- Structure › Frame and members › Underbody shields · Suspension
TL* the contact owns a 2009 jeep grand cherokee. The contact stated that the vehicle's undercarriage was rusted due to salt exposure. The vehicle was taken to car line (3335 jefferson davis hwy, stafford, va 22554) where it was diagnosed that the shocks and control arms had fractured due to the…
TL* the contact owns a 2009 jeep grand cherokee. The contact stated that the vehicle's undercarriage was rusted due to salt exposure. The vehicle was taken to car line (3335 jefferson davis hwy, stafford, va 22554) where it was diagnosed that the shocks and control arms had fractured due to the rust. In addition, the frame and suspension were severely rusted. The contact stated that the engine pulleys, shocks, brakes, and rotors were replaced. The manufacturer had not been contacted. The failure mileage was 132,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10229213Customer Satisfaction Notification P73 Reprogram Final Drive Control Module The Final Drive Control Module (FDCM) software on about 295,600 of the above vehicles may cause the ?Service 4WD? light to come on and an inability to switch 4WD mode when trying to shift out of the current selected mode. The Final Drive Control Module (FDCM) must be reprogrammed with new software.
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10223710Exterior Mirror The latest version of these exterior mirrors have had their glass removed to be serviced separatly. To install, connect the electrial connector (if equipped) and snap the glass onto the mirror housing.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220843NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10220687Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10220015DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- 102177274WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 102177054WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10216001New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10215879Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10212290Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10191460Valve Body. These may cause over drive cycling.
- 10190590NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10188696New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10187058Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169163DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10148868Customer Satisfaction Notification P73 Reprogram Final Drive Control Module: The Final Drive Control Module (FDCM) software on about 295,600 of the above vehicles may cause the service 4WD light to come on and an inability to switch 4WD mode when trying to shift out of the current selected mode. The Final Drive Control Module (FDCM) must be reprogrammed with new software.
- 101412424WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated.Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 101412204WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 10140065Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10138987Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10136982Part Description: Actuator Motor
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.