2001 Jeep Grand Cherokee
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2001 Jeep Grand Cherokee. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2001 Jeep Grand Cherokee. Newest first.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Chrysler IS recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06V-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). the front seat electric heater elements could overheat.
Risk and remedy
Risk
Overheating could potentially cause a fire or injury.
Remedy
Dealers will replace the front seat heater elements free of charge. the recall began on november 23, 2009. owners may contact chrysler at 1-800-853-1403.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
Remedy
Tradesonic will notify owners and replace the lamps free of charge. the recall IS expected to begin during july 2006. owners may contact tradesonic at 626-934-8884.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006…
Risk and remedy
Risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Remedy
Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
Certain anzo combination headlamp assemblies sold as replacement lamps for use on certain passenger vehicles. some combination lamps are not equipped with amber side reflectors which fail to conform to federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment."
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash.
Remedy
Anzo will notify owners and replace the headlamps free of charge. the recall began may 9, 2006. owners may contact anzo USA at 909-468-3688.
Certain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 jeep wrangler; 1997-2001 jeep cherokee; 1997-2004 jeep grand cherokee; and 2000-2003 dodge dakota vehicles. the plastic electrical grommet connectors at the top of the fuel pump module are not compatible with automotive fuels and may degrade…
Risk and remedy
Risk
In the presence of an ignition source, a fuel leak could result in a fire.
Remedy
Airtex will notify its customers and will replace the affected fuel pumps free of charge. the recall began on january 25, 2006. owners may contact airtex customer service department at 1-800-880-3056.
On certain sport utility vehicles equipped with a 4.0L engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.
Risk and remedy
Risk
This could result in a vehicle fire.
Remedy
Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. owner notification began may 13, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: sport utility vehicles. an internal nut in the steering gear assembly could loosen and cause the steering gear to lock up.
Risk and remedy
Risk
This could reduce steering control, increasing the risk of a crash.
Remedy
Dealers will replace the steering gear assembly. owner notification began december 27, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: certain passenger vehicles, pickup trucks and sport utility vehicles fail to comply with the requirements of fmvss no. 225, "child restraint anchorage systems." some of the owner's manuals for these vehicles are missing instructions that provide a step-by-step procedure, including diagrams, for properly attaching a child restraint…
Risk and remedy
Risk
In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
Remedy
Owners will be provided with an addendum to the owner's manuals.
Owner complaints
883 complaints80 involved a crash15 involved a fire51 injuries1 deaths
What owners report most
Latest complaints
- Seats · Unknown or other
The bolt broke on the driver's side seat. I had it replaced and I would like the car manufacture to reimburse me. Several Jeep owners have posted on this issue. For the 2001 Jeep front seat bolt recall, it is important to note that there is no specific recall for the front seat bolts. However…
The bolt broke on the driver's side seat. I had it replaced and I would like the car manufacture to reimburse me. Several Jeep owners have posted on this issue. For the 2001 Jeep front seat bolt recall, it is important to note that there is no specific recall for the front seat bolts. However, there have been complaints regarding the stability and safety of the front seats in the 2001 Jeep Cherokee. Complaints: Many owners have reported issues with the front seat frame breaking, causing the seat to become unstable or wobbly. 1 Safety Concerns: These issues have raised safety concerns, as they could lead to serious accidents if the seat is not secure. 1
- Tires
The contact owned a 2001 Jeep Grand Cherokee equipped with Prinx Tires, Tire Line: High Country RT, Tire Size: LT265/65/R16, DOT Number: N/A. The contact stated that, while his son was driving at an undisclosed speed during light snowfall and attempting to reduce speeds, the vehicle lost traction.…
The contact owned a 2001 Jeep Grand Cherokee equipped with Prinx Tires, Tire Line: High Country RT, Tire Size: LT265/65/R16, DOT Number: N/A. The contact stated that, while his son was driving at an undisclosed speed during light snowfall and attempting to reduce speeds, the vehicle lost traction. As a result, the driver lost control of the vehicle and slid off the roadway, only coming to a complete stop after rolling once down an embankment and colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The driver did not receive immediate medical attention but later transported himself to a chiropractor and was treated for stiffness. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24T014000 (Tires), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
- Air bags
The contact owns a 2001 Jeep Grand Cherokee. The contact stated while driving at various speeds, the air bag warning light illuminated. The warning light flashed on and off intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 199,181.
- Engine
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,000.
- Air bags
Airbag light coming Laredo.!! Will it work??? Drivers side squib is error it reads is there an issue with squib and clockspring? Very expensive repair several issues on web about clockspeings going bad on all years of jeep grand cherokee laredos. Mine is 2001 jeep.
- Tires
The contact owns a 2001 Jeep Grand Cherokee equipped with Cooper Tires, Tire line: Discoverer H/T, Tire Size: 245/70/R16, DOT Number: UP9HC5T4216. The contact stated while driving 25 MPH, the driver's side front tire had a blowout, causing the vehicle to bounce and shake. Additionally, there was…
The contact owns a 2001 Jeep Grand Cherokee equipped with Cooper Tires, Tire line: Discoverer H/T, Tire Size: 245/70/R16, DOT Number: UP9HC5T4216. The contact stated while driving 25 MPH, the driver's side front tire had a blowout, causing the vehicle to bounce and shake. Additionally, there was smoke coming from the driver's side front tire. The contact was able to pull over and a tow truck assisted by replacing the faulty tire with the spare tire. The dealer was made aware of the failure and replaced the tire. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
- Engine
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the vehicle was taken to an independent mechanic for the windshield replacement; however, after the repair was completed, the vehicle failed to start up. The vehicle was waiting to be towed to the local dealer. The dealer and the…
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the vehicle was taken to an independent mechanic for the windshield replacement; however, after the repair was completed, the vehicle failed to start up. The vehicle was waiting to be towed to the local dealer. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
- Engine · Fuel system, gasoline
TL* the contact owns a 2001 jeep grand cherokee. the contact stated that the vehicle failed to start-up. The vehicle was taken to an independent mechanic who informed the contact the sending unit in the fuel tank was inoperable. A vapor lock caused the vehcile to not start-up. The mechanic was…
TL* the contact owns a 2001 jeep grand cherokee. the contact stated that the vehicle failed to start-up. The vehicle was taken to an independent mechanic who informed the contact the sending unit in the fuel tank was inoperable. A vapor lock caused the vehcile to not start-up. The mechanic was unable to locate replacement parts. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 280,000. The vin was not available.
- Electrical system
Overhead display ceases to work. Online forums have pointed to a faulty wiring harness that has to be replaced at considerable cost. If the harness IS faulty could it cause an electrical problem?
- Engine · Service brakes · Suspension
The 2001 jeep just came to a stop while it was being driven on the highway. It had always had engine issues. The front wheel suspension on the passenger side of the 2001 jeep cherokee laredo IS bent and while driving it on the street or highway it causes the vehicle to pull to the left and IS…
The 2001 jeep just came to a stop while it was being driven on the highway. It had always had engine issues. The front wheel suspension on the passenger side of the 2001 jeep cherokee laredo IS bent and while driving it on the street or highway it causes the vehicle to pull to the left and IS unstable when driving it on a highway or street. The engine has a knocking sound whenever it IS running. The brakes to the vehicle has been slipping and making a grinding noise while driving it. Sometimes the jeep doesn't want to drive over 70 mph when driving in the highway or street. We have had to replace the brakes because they started smoking while driving on the highway. There IS electrical issues with the car as well where the radio doesn't play as well as other electrical parts don't work. my 2001 jeep has stopped while my husband was driving it on the highway and it IS not drivable. I have had to replace the ignition coil and spark plugs many times for many years. There has always been a water leak on the passenger side dripping whenever the car IS in motion, coming from the dashboard onto the carpet since the car was purchased. There may be other issues with the 2001 jeep that I have missed.
- Structure › Body
TL* the contact owns a 2001 jeep grand cherokee. The contact's vehicle was included in customer satisfaction recall number: N47 regarding a defect with the structure. A potential failure or fire could occur if the rear of the vehicle were impacted. The manufacturer recall required that a hitch be…
TL* the contact owns a 2001 jeep grand cherokee. The contact's vehicle was included in customer satisfaction recall number: N47 regarding a defect with the structure. A potential failure or fire could occur if the rear of the vehicle were impacted. The manufacturer recall required that a hitch be added to the rear of the vehicle to prevent the possible failure. The manufacturer was notified twice of the failure. The first time the manufacturer was notified, the representative informed the contact that the vehicle was eligible for the recall. When the contact took the vehicle to be serviced at haasz automall of ravenna (4886 OH-59, ravenna, oh 44266, (330) 296-2866), the dealer refused. The contact was informed that the vehicle did not qualify for the repair. When the contact called the dealer back the second time, the representative informed him again that the vehicle did not qualify. The vehicle was not repaired. The contact had not experienced a failure.*jb
- Air bags
My husband was in a accident airbag didn't deploy
- Fuel/propulsion system · Unknown or other
The casing holding the gas tank up in a safe manner has deteriated to a point that the fuel tank IS now in danger of scraping the pavement while moving.
- Fuel/propulsion system · Structure › Body
TL* the contact owns a 2001 jeep grand cherokee. The contact stated that the fuel tank gathered rust and corrosion. Also, the undercarriage was corroded and pieces were falling off. The contact believed that the fuel tank cover may have fallen off and it was wet; however, the contact was unsure.…
TL* the contact owns a 2001 jeep grand cherokee. The contact stated that the fuel tank gathered rust and corrosion. Also, the undercarriage was corroded and pieces were falling off. The contact believed that the fuel tank cover may have fallen off and it was wet; however, the contact was unsure. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 80,000.
- Fuel/propulsion system
The fuel rail pulsation damper IS leaking gasoline creating an environmental and safety hazard. This fuel rail assembly IS on national backorder and not available. we need to elevate this situation in order to get a satisfactory repair procedure in effect. This IS not an acceptable way for a…
The fuel rail pulsation damper IS leaking gasoline creating an environmental and safety hazard. This fuel rail assembly IS on national backorder and not available. we need to elevate this situation in order to get a satisfactory repair procedure in effect. This IS not an acceptable way for a national dealer to care for their vehicles, leaving the consumer to fend for themselves searching endlessly for a solution. There are jeep forums related to this issue dating back to 2015.
- Fuel/propulsion system
TL* the contact owns a 2001 jeep grand cherokee. The contact noticed that the fuel tank support system was rusted. The vehicle was taken to williams brothers chrysler dodge jeep RAM of dundee (4706 ann arbor rd, dundee, mi 48131) where it was diagnosed that the fuel tank support system was rusted…
TL* the contact owns a 2001 jeep grand cherokee. The contact noticed that the fuel tank support system was rusted. The vehicle was taken to williams brothers chrysler dodge jeep RAM of dundee (4706 ann arbor rd, dundee, mi 48131) where it was diagnosed that the fuel tank support system was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 177,804. *bf consumer stated on 5-27-19 while driving part of it fell off. Consumer stated he will be replacing it.*jb
- Engine
The car coolant finished
- Fuel/propulsion system
The 2001 jeep grand cherokees have an issue where the injectors get really hot and cause engine misfire and could catch on fire due to the exhaust manifold being right underneath them. The recall was already issue for these jeeps by providing insulators that are put on the injectors and between on…
The 2001 jeep grand cherokees have an issue where the injectors get really hot and cause engine misfire and could catch on fire due to the exhaust manifold being right underneath them. The recall was already issue for these jeeps by providing insulators that are put on the injectors and between on the injectors and the exhaust manifold. my jeep already had the insulator installed but because the valve cover gasket broke and leaked oil all over the insulator blanket and soaked it with oil and made it a fire a hazard, I threw it away thinking that I can just buy a new one from chrysler. I went onto iwantmopar.com, a fca dealership (mcgovern chrysler jeep dodge RAM on 777 washington st, newton, ma 02460), and ordered six injector shields and an insulator blanket to replace the one that was previously on my jeep. three week passed and I received an email from them refusing to sell me the recall parts, stating that my jeep had these parts already. how can a dealership refuse to sell me parts that make my jeep safe and compliant with federal laws? thanks
- Electrical system · Engine · Power train
This jeep will run fine, but when it comes to red lights and idle, the car will shut off and not turn on again for atleast 10 minutes. Spent about 3,000 usd to fix at multiple mechanic and the issue remains. Why has jeep never taken the time to recall this issue as it can cause the lives of many drivers.
- Fuel/propulsion system
I was told back on 11/21/2014 that my jeep had a recall on it I was told to contact my local chrysler dealer so I did the guy was so rude I thought for get this, but then I kept on hearing about jeeps like mine if rear-ended the gas tanks would burst into flames with no time to get out, so your…
I was told back on 11/21/2014 that my jeep had a recall on it I was told to contact my local chrysler dealer so I did the guy was so rude I thought for get this, but then I kept on hearing about jeeps like mine if rear-ended the gas tanks would burst into flames with no time to get out, so your dead then I saw pictures of many many 2001 just like mine in very graphic detail and because of my husband getting into a bad car accident I started thinking I can't be taking any chances so I started making phone calls again and I spoke to a gentleman at nhtsa who was very nice and said he would keep a eye on my number and be in contact with me but then we moved and so on, but always up dated our contact infor. And also would always go to post office and do the change of address correctly, so if you or any one can help me please let me know, thank you
- Fuel/propulsion system · Structure › Body
TL* the contact owns a 2001 jeep grand cherokee. The contact stated that the fuel tank was below the bumper. The dealer riverhead dodge (located at 642 w main st, riverhead, ny 11901; (631) 727-1040) was contacted and confirmed that there was nothing the dealer could do since there was no recall.…
TL* the contact owns a 2001 jeep grand cherokee. The contact stated that the fuel tank was below the bumper. The dealer riverhead dodge (located at 642 w main st, riverhead, ny 11901; (631) 727-1040) was contacted and confirmed that there was nothing the dealer could do since there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 866-814-1480 and stated that there was no recalls and nothing could be done. The contact was advised to take the vehicle for an inspection. The failure mileage was 103,000.
- Steering · Suspension
TL* the contact owns a 2001 jeep grand cherokee. While pulling into the driveway, the vehicle failed to reverse. The contact exited the vehicle and noticed that the front wheels were pointing in two different directions. The vehicle was towed to an independent mechanic where it was diagnosed that…
TL* the contact owns a 2001 jeep grand cherokee. While pulling into the driveway, the vehicle failed to reverse. The contact exited the vehicle and noticed that the front wheels were pointing in two different directions. The vehicle was towed to an independent mechanic where it was diagnosed that the tube that connected the tie rod to the front end by the driver and passenger side wheels was rusted and fractured. The vehicle was repaired. The manufacturer was not made aware of the issue the failure mileage was 196,000. updated 07/12/17*lj *cn
- Seats
The driver seat bracket snapped loose at the rear left side that holds the seat to the frame while driving. I was making a right hand turn when I heard the seat frame break. now when driving the seat IS very loose and makes a clicking noise with lots of unstable seat movements. *tr
- Engine · Exterior lighting · Fuel/propulsion system
On sept.2, 2014 I had my 2011 jeep grand cherokee towed to the nearsest dealer, milford chrysler, milford, pa. I was driving the day before with family when the vehicle suddenly stalled in an entrance to a parking lot just avoiding an accident. Message center showed key not detectable. Several…
On sept.2, 2014 I had my 2011 jeep grand cherokee towed to the nearsest dealer, milford chrysler, milford, pa. I was driving the day before with family when the vehicle suddenly stalled in an entrance to a parking lot just avoiding an accident. Message center showed key not detectable. Several attempts later it turned over. To play it safe I returned home to exchange vehicles. It was making hissing sounds so I left it out of the garage. The next day, it was still making noises. I called for a tow to the dealer. I called chrysler and they advised me of a recall but that the engineers were still trying to determine why but that the tipm was malfunctioning. I was also told that a final recall would not come out for about 3 months! I had no choice but to get my vehicle repaired. They had to replace the battery, fuel pump, tipm for a total out of pocket cost of $2493.98. Chrysler eventually reimbursed me for the total amount. on november 20,2015 I went out and found that my blinkers did not work. In fact, when engaged, the fog lights blinked and or flashed. I took it to my original dealer, r.i. Suresky in goshen, new york. They ran a scan and found that it was caused by the tipm ! This makes tipm #2!. I called chrysler, the final verdict, it was not covered by the recall (fuel pump related only). The tech replaced the tipm yet again at an out of pocket cost to me of $1043.40. on october 21, 2016 the engine light came on. I have an appointment at suresky's on monday october 24 to run a diagnostic on it. Could it be tipm related? We'll see. I feel that chrysler owes me $1043.40 for having parts ( never available immediately by the way) that are defective and place people in very dangerous situations on the road.
- Steering · Suspension
When driving at 45 to 50 mph the front end starts to vibriate and starts to shake uncontrollably,what's really bad IS that you don't know when it will happen.i drove from savannah to michigan and back with no problems than when you least expect it than it happens ! It shakes so bad you can't drive…
When driving at 45 to 50 mph the front end starts to vibriate and starts to shake uncontrollably,what's really bad IS that you don't know when it will happen.i drove from savannah to michigan and back with no problems than when you least expect it than it happens ! It shakes so bad you can't drive so you have to pull off the road and stop and it seems to go away but it may return after another one or two thousand miles. I have brought to shops and have replaced front end parts,brakes,tires etc. They can't find the problem.i have read that it's a disign flaw with the coil springs being in a bad position. Google jeep death wobble.you will find. I won't sell the car because I wouldnt want to put someone in danger.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries)…
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
- Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the…
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
- Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic…
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
- Roll-away in reverse when parked
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics…
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the complaint rate was significantly lower than the recalled zj population.further, the odi investigator was also able to create a ?false park? In peer vehicles with the same level of difficulty and frequency as the subject vehicle wj platform.the wj complaint rate was inflated due to national exposure through the press. The complaint rate prier to the july 5, 2001 media coverage for the wj vehicles IS similar to the peer vehicle incident rate.based on the above, a safety-related defect trend has not been identified at this time in the wj population.accordingly, this investigation IS closed with a safety recal for the zj platform only.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220410Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10189178Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10148556The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10136906Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
- 10136887New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 100588821999-2004 jeep grand cherokee rear structure performance may be adversely affected during certain low speed rear collisions on aftermarket trailer hitch
- 10021239Powertrain control module initialization.
- 1001700045Rfe/545rfe trans - delayed engagement due to cooler return filter replacement.
- 10016603Air conditioning (a/c) cooling coil odor.
- 10013731Powertrain control module initialization.
- 10007926A squeak or squawk-like sound may be present in the front or rear suspension.
- 10006467Popping or clicking-like sound in area of front seat frame.
- 10005603New hvac sub-assembly replaces blend or recirc door components.
- 100039864.0L rough engine idle after restart following a hot soak.
- 10003545Pop/tick sound in steering wheel area.
- 100035384.0L multiple cylinder misfire.
- 10003531Fluid weepage past rear axle vent line jiggle cap.
- 10003524Automatic transmission diagnostic teardown procedure. Various models including the 2004 RAM truck, durango, sebring convertible, cherokee, vision, neon, and voyager.
- 10002049Wind-like sound at top rear corner of front door.
- 10001521Remote keyless entry (rke) fob only operates at close range on driver side of vehicle.
- 10001102Recommended steps to confirm the safe and proper engagement of the park position on the vehicle's automatic transmission.
- 10000835Front brake pulsation during light to moderate brake application.
- 10000324Customer may complain of a high-pitched rear axle whine sound coming from rear of vehicle.
- 6092304Subject regarding non-deployed airbag handling procedures.
- 635721Subject regarding revision in diagnostic procedures and labor operation times for re transmissions.
- 635699Customer may complain of an intermittent condition where the panic alarm for the remote keyless entry (rke) system triggers without any customer intent to trigger the alarm.
Every Jeep Grand Cherokee model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.