2008 Ford Edge
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2008 Ford Edge. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2008 Ford Edge. Newest first.
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Bearing Technologies Ltd (Bearing) is recalling certain Duralast Wheel Spindles, part number DL930676K, sold as a service part for the front wheel hub spindle of 2007-2010 Ford Edge vehicles. The affected wheel spindles have wheel mounting studs with an oversized shoulder that can prevent the wheel from being installed correctly.
Risk and remedy
Risk
If the wheel is installed incorrectly, the wheel may vibrate or wobble, increasing the risk of a crash.
Remedy
Bearing will notify the distributors of the spindles. If the studs on a defective spindle are not loose, Bearing will replace the studs at no charge. If the studs on a defective spindle are loose, Bearing will replace the spindle assembly at no charge. Bearing will also pay shop labor for the remedy. The recall began on October 16, 2017. Owners may contact Bearing Technologies customer service at 1-800-597-3486 or visit www.recall17E053.com.
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Ford IS recalling 142 my 2008 edge and lincoln mkk all wheel drive vehicles. the fuel tank weld fixture may have been exposed to a contaminant during production which could cause a dimple in the bottom of the fuel tank at a spot weld.
Risk and remedy
Risk
This dimple could result in a fuel leak or a fuel drip from the tank. fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will inspect and, if necessary, replace the fuel tank free of charge. the recall began on july 11, 2008. owners may contact ford at 1-866-437-7332.
Owner complaints
1,120 complaints39 involved a crash15 involved a fire34 injuries
What owners report most
Latest complaints
- Air bags
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the…
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue by phone. The contact was referred to the dealer for assistance.
- Service brakes
What component or system failed or malfunctioned, and is it available for inspection upon request? The brake pedal stop bumper/stop-lamp switch bumper disintegrated and fell out. Without the bumper, the brake pedal no longer depresses the brake-light switch far enough, causing the brake lights to…
What component or system failed or malfunctioned, and is it available for inspection upon request? The brake pedal stop bumper/stop-lamp switch bumper disintegrated and fell out. Without the bumper, the brake pedal no longer depresses the brake-light switch far enough, causing the brake lights to remain continuously illuminated. I still have the remaining pieces of the bumper and they are available for inspection upon request. How was your safety or the safety of others put at risk? The brake lights remained on continuously even when the brake pedal was not being pressed. This could prevent drivers behind me from knowing when I am actually braking, increasing the risk of a rear-end collision. The continuously illuminated brake lights could also drain the vehicle’s battery. Has the problem been reproduced or confirmed by a dealer or independent service center? No. The problem has not yet been inspected or confirmed by a dealer or independent repair facility. However, I reproduced the issue myself. When the missing bumper material is placed back at the contact point, it depresses the brake-light switch and the brake lights turn off normally. When the bumper is removed, the brake lights remain on. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The vehicle and failed component have not been inspected by the manufacturer, police, insurance representatives, or a repair facility. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages associated with the bumper failure that I noticed. The first obvious symptom was that the rear brake lights remained illuminated continuously after the brake pedal was released. Inspection of the brake-pedal area then revealed that the small brake pedal stop bumper had deteriorated/disintegrated and fallen out.
- Fuel/propulsion system
The problem is the smell of gasoline when standing near the car. The associated recall has been evaluated by several dealers over the years. None have arranged to complete the recall.
- Steering · Suspension · Wheels
Front axle snapped. Power steering rack faulty. Leaks all fluids other than oil! Tire stud snapped sent me into a ditch. Transmission has been rough and leaking and only 160k miles. Manual says no need to warm up car as it's got a magic part. Well transmission is blown after following manual to the…
Front axle snapped. Power steering rack faulty. Leaks all fluids other than oil! Tire stud snapped sent me into a ditch. Transmission has been rough and leaking and only 160k miles. Manual says no need to warm up car as it's got a magic part. Well transmission is blown after following manual to the T on matinece and operation. My family is a ford family! Minus one after this 08 edge can't believe they are allowed on the road. Help!!!!
- Suspension · Tires
The contact owns a 2008 Ford Edge. The contact stated while driving at 55 MPH, the contact stated that the vehicle was driven over a small bump in the road, the vehicle independently steered into the other lane. The contact stated that two full sets of tires were replaced within a month. In…
The contact owns a 2008 Ford Edge. The contact stated while driving at 55 MPH, the contact stated that the vehicle was driven over a small bump in the road, the vehicle independently steered into the other lane. The contact stated that two full sets of tires were replaced within a month. In addition, the contact stated that the tires were fractured down to the wire. The contact stated that someone informed the contact that sparks were noticed coming from the tires. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 242,000.
- Fuel/propulsion system
My vehicle 2008 Ford edge had a safety recall from 2012 and the gas tank that the previous owners never had taken care of it or resolved. I purchased a car in February. I filled the gas tank. I parked it in my condo and I used my secondary car to go to work that day. Well, the management called me…
My vehicle 2008 Ford edge had a safety recall from 2012 and the gas tank that the previous owners never had taken care of it or resolved. I purchased a car in February. I filled the gas tank. I parked it in my condo and I used my secondary car to go to work that day. Well, the management called me and said that my gas tank exploded and that there was fuel all over the condo parking lot. Had the fire department come and secure the car they took care of the gasoline in the parking lot and then I had it towed to Miller Ford when we found out that there was a recall on that gas tank. This car has been at this dealership three times it’s going tomorrow. This will be the fourth time for the same issue. I feel that this car is not safe. I feel that because nobody addressed this safety recall since 2012 that everything was corroded. I almost got into three accidents because the car stalled on me on three different occasions.
- Fuel system, gasoline
The contact owns a 2008 Ford Edge. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline) on November 4, 2021. However, the vehicle experienced a fuel leak. The contact stated that the dealer applied a corrosion preventative to the…
The contact owns a 2008 Ford Edge. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline) on November 4, 2021. However, the vehicle experienced a fuel leak. The contact stated that the dealer applied a corrosion preventative to the fuel tank instead of replacing the fuel tank as expected. The dealer was not notified of the failure. The manufacturer was made aware of the failure. The failure mileage was 150,000.
- Engine
The internal water pump failed on my 2008 Ford Edge (3.5L V6), allowing coolant to leak into the engine oil. This caused catastrophic engine damage and complete engine failure. The water pump is internally mounted and driven by the timing chain. When it fails, coolant contaminates the oil…
The internal water pump failed on my 2008 Ford Edge (3.5L V6), allowing coolant to leak into the engine oil. This caused catastrophic engine damage and complete engine failure. The water pump is internally mounted and driven by the timing chain. When it fails, coolant contaminates the oil, destroying the engine without adequate warning. There was no external leak prior to failure. This is a known issue affecting many Ford vehicles with this engine design.
- Engine
I am reporting what I believe to be mileage roll back and fraud. The vehicle was bought from a private seller and upon submitting paperwork to the DMV, it was found that the mileage on the car's odometer was less than the mileage on the car's title information.
- Unknown or other
On November 2, 2021, I purchased a 2008 Ford Edge, Stock #: 12256. Upon reviewing the vehicle’s history recently, I discovered that it had been previously involved in an accident—a fact that was not disclosed to me at the time of sale. Moreover, it has become evident that the odometer was tampered…
On November 2, 2021, I purchased a 2008 Ford Edge, Stock #: 12256. Upon reviewing the vehicle’s history recently, I discovered that it had been previously involved in an accident—a fact that was not disclosed to me at the time of sale. Moreover, it has become evident that the odometer was tampered with, and the mileage was misrepresented. These facts constitute material misrepresentation and odometer fraud under both state and federal law. According to the Carfax report, which was not provided to me at the time of sale, the mileage history for the vehicle is as follows: 192,195 miles recorded in 2020 164,208 miles recorded in 2021 161,269 miles recorded in 2022 163,087 miles at the time of purchase in 2021 This inconsistent and decreasing mileage history indicates that the odometer was rolled back. In addition, the emissions documentation lists testing in December, even though I took ownership of the vehicle in early November. Since the date of purchase, I have been unable to register the vehicle or obtain a passing emissions certificate. Had I been made aware of the vehicle’s true condition and mileage history, I would not have completed the purchase. The failure to disclose this information and the apparent falsification of documents constitute fraudulent misrepresentation and a violation of applicable consumer protection laws. I am requesting a full refund from this company because I don't trust that they will make me "whole" in the process.
- Engine · Vehicle speed control
When I accelerate, my car jerks or the shifting is not smooth anymore. Others have been quoted over $9k to fix this issue.
- Fuel/propulsion system
Had 2008 Ford Edge Limited AWD looked at while servicing for oil etc. Fuel smell noted at rear of vehicle. When looked at noticed wet fuel tank. Fuel tank is still on vehicle. (Ford wants $4400 to replace it) Independent shop JP Automotive in North Haven CT and Bob Thomas Ford in Hamden CT confirm…
Had 2008 Ford Edge Limited AWD looked at while servicing for oil etc. Fuel smell noted at rear of vehicle. When looked at noticed wet fuel tank. Fuel tank is still on vehicle. (Ford wants $4400 to replace it) Independent shop JP Automotive in North Haven CT and Bob Thomas Ford in Hamden CT confirm tank is leaking. Bob Thomas Ford says not part of Ford TSB #14S22 (NHTSA #10076517) or Ford TSB #14R02 (NHTSA #10076296) A fuel leak in the presence of an ignition source may result in a fire. Causing danger to myself, my passengers, and others on the road. No warning lamps etc. Just a fuel smell at the rear of the vehicle that started.
- Air bags
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer; Madelia Ford (601 E Main St, Madelia, MN…
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer; Madelia Ford (601 E Main St, Madelia, MN 56062) and was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Service brakes
The component that failed was my Break Booster and I almost wasn't able to stop. I took my vehicle to my local independent service center and they said I am lucky and that the Break Booster broke and it was just hanging on by a little bit and that is the only reason I was able to stop my vehicle.…
The component that failed was my Break Booster and I almost wasn't able to stop. I took my vehicle to my local independent service center and they said I am lucky and that the Break Booster broke and it was just hanging on by a little bit and that is the only reason I was able to stop my vehicle. No warning lamps came on that it broke or was not functioning properly. It took longer to stop and almost caused an accident. The Mechanic informed me this should never happen and to report my issue. I have not had it inspected by any authority but it was inspected by my personal mechanic at their Independent Shop.
- Air bags
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was…
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system
Safety Recall [XXX] My vehicle falls into this recall yet the dealership and ford is saying it dose not. The vehicle was built at the Oakville Assembly Plant during the time of recall specs. I believe June 2007. The vehicle is in Wisconsin which also falls into the recall specs. The fuel tank has…
Safety Recall [XXX] My vehicle falls into this recall yet the dealership and ford is saying it dose not. The vehicle was built at the Oakville Assembly Plant during the time of recall specs. I believe June 2007. The vehicle is in Wisconsin which also falls into the recall specs. The fuel tank has the leak in the areas spoke of in the recall, Ford is not doing anything about it. We received a case number 6 months ago and never heard back from them. This is a serious issue. The dealership gave us a estimate of almost $4000. something we can not afford. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
Rear driveshaft support failed while driving. A lot of smoke, noise and very bad vibration. Was traveling at a low speed(25mph). If the driveshaft had come apart, it could have easily caused damage to the body and its passengers. It also could've struck and damaged any vehicles near by. After…
Rear driveshaft support failed while driving. A lot of smoke, noise and very bad vibration. Was traveling at a low speed(25mph). If the driveshaft had come apart, it could have easily caused damage to the body and its passengers. It also could've struck and damaged any vehicles near by. After speaking to the Ford dealer, they dais that it was a fairly common occurrence, which surprised me. Thanks for reading my complaint.
- Power train
The transmission randomly gets stuck in 1st gear and won’t shift beyond that. The RPMs rev up real high and the only way to fix it is to pull off the road and turn the car off and back on. The transmission also bumps really hard shifting sometimes or revs up real high before shifting with a big…
The transmission randomly gets stuck in 1st gear and won’t shift beyond that. The RPMs rev up real high and the only way to fix it is to pull off the road and turn the car off and back on. The transmission also bumps really hard shifting sometimes or revs up real high before shifting with a big thud. The dealership says they can’t diagnose it if it’s not doing it when I bring it in. They said the same thing about my alternator when it kept going out on me driving. They never could get it to mess up when they had it.
- Power train › Axle assembly › Axle shaft › Seal · Suspension
The contact owned a 2008 Ford Edge. The contact stated that the while driving at an undisclosed speed, the vehicle inadvertently vibrated and jumped. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side CV axle seal and…
The contact owned a 2008 Ford Edge. The contact stated that the while driving at an undisclosed speed, the vehicle inadvertently vibrated and jumped. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side CV axle seal and lower ball joint failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was informed that the parts to do the repair had failed. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the repair required an unknown kit. The failure mileage was unavailable.
- Exterior lighting · Power train · Service brakes
Vehicle Hard Steering when drove Ford-from lot- Always something wrong with brakes-wheel bearings- wheels- Alignment Electrical Lightning for entire vehicle- Sunroof also included in malfunctions *Main SAFETY concern Front end / tranny Grinding amongst other noises
- Electrical system › 12v/24v/48v battery
Purchased a duralast battery from AutoZone store #1299 in Hialeah in August 3rd and installed it. The staff was insistent that this battery was a direct replacement part for my lead acid battery. The car drove normally for approximately a month, and on the morning of September 6th started normally…
Purchased a duralast battery from AutoZone store #1299 in Hialeah in August 3rd and installed it. The staff was insistent that this battery was a direct replacement part for my lead acid battery. The car drove normally for approximately a month, and on the morning of September 6th started normally with no warning lights. After being driven less than a quarter mile, in slow-moving traffic, the car suddenly lost all power and large amounts of smoke came from under the hood accompanied by a burning smell. This happened in an intersection during 830 AM traffic on a weekday and I was unable to immediately exit the vehicle. This could have been a fatal incident for myself or potentially others. It was towed to a mechanic who started disassembling it to determine the damages. As per the mechanic, there is evidence of an electrical fire - the cables connected to the battery have melted and the alternator (which was TESTED AND INSTALLED BRAND NEW LESS THAN 2 YEARS AGO) are damaged. The mechanics have also stated that the fans and cooling system have been affected, but not to what extent as they are still mid-teardown. When they attempted to put a load on the battery, it began to overheat dangerously, and they state that it is the likely culprit of the fire. I attempted to return the battery to the store I had purchased it at, where the staff were verbally abusive and insisting that it was impossible for a battery to cause an electrical fire and they'd never heard of such a thing, and that perhaps my mechanic was the one who had messed up my car. They refused to aceept a return, and kept telling me the battery was good. They provided me with a area manager phone number who is avoiding all communication. Meanwhile, I am without my vehicle, which requires EXTENSIVE ELECTRICAL REPAIRS and may be a total loss. If they are selling defective batteries to clients, they are putting the public at risk, doubly so by refusing to take any sort of accountability for their product.
- Engine
The contact owns a 2008 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact stated that the vehicle had been misfiring. The vehicle was taken to an independent mechanic where it was diagnosed with failed programmable module installation (PMI) that needed to be…
The contact owns a 2008 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact stated that the vehicle had been misfiring. The vehicle was taken to an independent mechanic where it was diagnosed with failed programmable module installation (PMI) that needed to be replaced. The vehicle was repaired. The contact stated that the PMI had experienced the failure for a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
- Engine · Fuel system, gasoline
The contact owns a 2008 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle started to jerk, and the contact became aware of a burning odor. The contact pulled over off the roadway. The check engine warning light intermittently illuminated. The vehicle was taken to an…
The contact owns a 2008 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle started to jerk, and the contact became aware of a burning odor. The contact pulled over off the roadway. The check engine warning light intermittently illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the water pump had failed. The water pump was replaced however, the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the brakes had failed and needed to be replaced; however, the failure recurred. The check engine warning light illuminated, and the low oil pressure warning light illuminated. The contact stated that after a week, the failure recurred, and the vehicle failed to shift into the intended gear. Additionally, the contact stated that the vehicle hesitated and stalled. The vehicle was towed to the independent mechanic where it was diagnosed that the engine failed and needed to be replaced. Additionally, the contact stated that she was informed by the dealer of the NHTSA Campaign Number 14V682000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was unavailable.
- Wheels › Hub
The contact owns a 2008 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the front driver's side wheel hub fractured, and the wheel detached. The driver was able to veer to the side of the road, where the vehicle remained. The contact stated that the failure had…
The contact owns a 2008 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the front driver's side wheel hub fractured, and the wheel detached. The driver was able to veer to the side of the road, where the vehicle remained. The contact stated that the failure had previously occurred with the front driver's side wheel hub, and all four of the service wheel hub spindles had been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 229,703.
- Engine
Water pump recall class action
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Front suspension lower ball joint
On july 13, 2009, the office of defects investigations (odi) opened preliminary evaluation pe09-031 to investigate allegations of front lower ball joint separation in model year (my) 2007 and 2008 ford edge and lincoln MKX vehicles.the investigation was based on three owner complaints alleging that the front lower…
On july 13, 2009, the office of defects investigations (odi) opened preliminary evaluation pe09-031 to investigate allegations of front lower ball joint separation in model year (my) 2007 and 2008 ford edge and lincoln MKX vehicles.the investigation was based on three owner complaints alleging that the front lower ball joint separated and caused the front suspension to collapse while driving.odi also identified information related to the alleged defect in early warning data submitted by ford.preliminary analysis indicated that the failures were related to the pinch bolt used to secure the front lower ball joint stud to the steering knuckle.one complaint alleged that a crash occurred which resulted in a minor injury.however, no additional information could be obtained to support this claim.information provided by ford in response to odi's information request letter for pe09-031 indicate that in early my 2007 production there were some issues with the front lower control arm ball joint assembly process.the pinch bolts used were hand started and had the potential to cross thread and not achieve proper clamp load, potentially resulting in a loose joint.in november 2007, changes were implemented to chase and clean the first six threads of the bolt to provide easier hand starting of the nut and ensure good thread engagement before tightening. Ford also identified ongoing concerns with the power transmission unit (ptu) seals and front suspension hydro-bushings on the subject vehicles, which both require disassembly of the front lower ball joint to repair.if the ball joint IS not properly reassembled following such service, the joint may separate in later service.ford has provided additional instructions and new pinch bolts to the ptu repair kit to improve the joint reassembly process. Odi's analysis of failure data identified 31 incidents of joint separation (with 12 specifically stating that they occurred while driving).repair records for these 31 vehicles shows that 28 involve separation of the joint on the passenger (right) side, which IS the side that must be disassembled for ptu service.twenty-three of these were found to have been previously disassembled for control arm bushing service, ptu service or other transmission repair. The eight claims that did not involve prior service repairs requiring joint disassembly all occurred very early in vehicle life, indicating that it IS unlikely that any joints manufactured with loose pinch bolts are still in service.all of these joints failed within 6 months in service and 10,000 miles (the maximum failure mileage IS 8,097 miles).there haven't been any such failures (i.e., not involving prior service/disassembly) since december 2008.the rate for incidents that did not occur following service and, thus, may be related to the manufacturing process issues identified by ford IS very low (2.5 per 100,000 vehicles) and these incidents occurred very early in the life of the vehicles and are not showing a continuing failure trend.accordingly, this investigation has been closed. The closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
- Tire valve cracking
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by…
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls both involved inadequate resistance to ozone cracking due to issues with the supply of anti-ozonant chemicals to topseal for a period from july to mid-november 2006.the aftermarket valves were compounded with a blend of epdm and natural rubber, using a relatively low percentage of epdm (epdm provides inherent resistance to ozone cracking).hence, the need for anti-ozonant chemicals and the problems with cracking when those chemicals were missing or out of specification in some lots of valves.both recall campaigns involved inspection programs to identify and replace valves with visible surface cracking.although the topseal valves supplied to ford also appear to have been affected by the anti-ozonant supply issues in mid to late-2006, ford indicated that its valves were made at a different topseal production line and were compounded with a higher percentage of epdm rubber to meet more stringent specifications from ford.odi's analysis of complaint and warranty data provided by ford showed that problems with cracked tire valves were significantly higher for my 2007 vehicles produced from december 2006 through march 2007.ford responded by implementing changes in its material specifications for snap-in rubber tire valves and also increasing the quality and acceptance standards for valves imported for use in its vehicles.while the complaint and warranty claim rates are elevated for subject vehicles produced from december 2006 through march 2007, the rates of leaking valves are well below one percent of production for each of the peak months for all of the affected models.a substantial majority of the subject vehicles are equipped with tire pressure monitoring systems (TPMS) which warn the driver when any tire pressures drops below 25 percent of recommended inflation pressure. As outlined in a letter to odi dated april 6, 2009, ford has agreed to send letters to owners of certain my 2007 and 2008 ford, lincoln and mercury vehicles to provide information about the cracking concern. Letters will be sent to owners of vehicles built from november 2006 through may 2007.owners can opt for a free dealer inspection.valves exhibiting surface cracks or air leakage related to ozone attack will be replaced by ford under its normal warranty terms.ford expects to send the letter by approximately mid-may 2009. Based on the use of TPMS in the majority of subject vehicles and the relatively low rates of repairs associated with leaking valves and resultant tire damage, odi believes that the actions ford has agreed to take will provide effective and expeditious resolution for vehicles that were built during the period when valves with inadequate resistance to ozone cracking were most likely to have been used in vehicle production.further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10240415Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT Updated Ranger Technical Information to include images of a pass and fail airbag inflator inspection for 2007-2011 model years.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10209374Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata Airbag Safety Recalls 15S21, 17S42, 18S02, 19S01, and 21S12 may not have received the claimed repairs. The propellant in certain Takata airbag inflators can experience an alteration over time with exposure to certain climate conditions. A combination of time, high temperature fluctuations, and humidity contribute to the degradation of the propellant in the inflators. This degradation can cause the propellant to burn too quickly, creating high pressure inside the inflator, and in extreme cases causing the inflator to rupture in the event of a crash necessitating airbag deployment. A ruptured inflator can send inflator parts toward vehicle occupants resulting in serious injury or death. Additional information regarding Takata recalls can be found at www.nhtsa.gov and www.safercar.gov.
- 10183755Description
- 10140334Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles - Driver Airbag Inflator Replacement
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138535Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles - Driver Airbag Inflator Replacement
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137131Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10125092Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles - Driver Airbag Inflator Replacement
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
- 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10076517Fuel Tank Corrosion Inspection and Repair REASON FOR THIS PROGRAM In some of the affected vehicles that are operated in high-corrosion environments associated with road salt use, moisture and salt may become trapped under the fuel tank mounting reinforcement brackets at the four corners where the fuel tank is attached to the vehicle. Over time, corrosion under these reinforcement brackets can spread to the fuel tank which can result in a fuel leak. A fuel leak in the presence of an ignition source may result in a fire. Owners that operate their vehicle in a corrosive environment (e.g., where road salt is used in winter months) or have concerns about their fuel tank are eligible for a repair under this Regional Program.
- 10076296Certain 2007-2008 Model Year Edge and MKX Vehicles Not Covered Under Safety Recall 14S22 Fuel Tank Corrosion Inspection and Repair road salt use, moisture and salt may become trapped under the fuel tank mounting reinforcement brackets at the four corners where the fuel tank is attached to the vehicle. Over time, corrosion under these reinforcement brackets can spread to the fuel tank which can result in a fuel leak. A fuel leak in the presence of an ignition source may result in a fire. Owners that operate their vehicle in a corrosive environment (e.g., where road salt is used in winter months) or have concerns about their fuel tank are eligible for a repair under this Regional Program.
- 10057723Ford: a job aid was developed and now available for the ptu internal or external fluid leakage for all wheel drive vehicles.
- 10056003Ford/lincoln: some vehicles are experiencing a type of noise, a howl or growl, emitting from the driver or passenger rear wheel area. Model 2007-2010 edge, MKX.
- 10054565Ford/lincoln: the banjo fitting that IS attaching pressure hose to steering gear IS experiencing a power steering fluid leakage. Model 2008-2013 edge, MKX.
- 10052190Ford/lincoln/mercury: some vehicles, with diagnostic codes (dtcs) p0351, p0352, p0353, p0354, p0355, may experience a malfunction indicator lamp in the powertrain control module (pcm) and one or more coil on plug(s) damage. Models 2006-08 milan, fusion, 2008 sable, taurus, 2007-08 MKZ, MKX, edge, 2006 zephyr.
- 10039155Ford: there may be a rough idle or misses while the malfunction light IS on. There are mutliple possible trouble codes stored.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10032234Ford: some multiples vehicles replacements may require revised as built data. The new level sjb service part introduced between 10/07 and 02/08 will require entry of as built data.
- 10029567Ford: some vehicles may exhibit a growl/howl type noise coming from the left and/or right rear wheel area.
- 10024827Stopped on incline--in drive or reverse--without brake applied--vehicle rolls--built on or before 2/11/2008.
- 100234366F50 transaxle equipped vehicles when stopped on a hill in drive or reverse without service brake applied may roll (won't hold).
- 100212806F50 transaxles built prior to 1/1/07 - dtc p0715, p0717, p0718, p0720, and/or harsh engagement, no upshift, fifth gear only. Updated 2/6/08.
- 10021218Power steering fluid leaks from steering rack and pump attachment joints. Updated 2/27/08.
Every Ford Edge model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.