2009 Ford Edge
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2009 Ford Edge. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2009 Ford Edge. Newest first.
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Bearing Technologies Ltd (Bearing) is recalling certain Duralast Wheel Spindles, part number DL930676K, sold as a service part for the front wheel hub spindle of 2007-2010 Ford Edge vehicles. The affected wheel spindles have wheel mounting studs with an oversized shoulder that can prevent the wheel from being installed correctly.
Risk and remedy
Risk
If the wheel is installed incorrectly, the wheel may vibrate or wobble, increasing the risk of a crash.
Remedy
Bearing will notify the distributors of the spindles. If the studs on a defective spindle are not loose, Bearing will replace the studs at no charge. If the studs on a defective spindle are loose, Bearing will replace the spindle assembly at no charge. Bearing will also pay shop labor for the remedy. The recall began on October 16, 2017. Owners may contact Bearing Technologies customer service at 1-800-597-3486 or visit www.recall17E053.com.
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Owner complaints
261 complaints6 involved a crash5 involved a fire6 injuries
What owners report most
Latest complaints
- Air bags · Power train · Visibility/wiper
This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and…
This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they said the PSM needs to be replaced and all of the module because they are no longer communicating with each other. That's not safe and yet carland sold it to me anyway.
- Electrical system · Exterior lighting
My tail light S and brake lights is not working the components was burnt and bulbs was burnt and we put all new bulbs and put in new components and there still not working.and I've been pulled over about 4 times cause of it thankfully I didn't get a ticket so please put a recall on this so it can be fixed I love my SUV
- Air bags
The contact owns a 2009 Ford Edge. The contact stated that while driving at 35 MPH, another vehicle unexpectedly sped up coming from a parking lot and collided with the contact’s vehicle. The contact stated that due to the incident, the front and rear of the vehicle were damaged. The contact also…
The contact owns a 2009 Ford Edge. The contact stated that while driving at 35 MPH, another vehicle unexpectedly sped up coming from a parking lot and collided with the contact’s vehicle. The contact stated that due to the incident, the front and rear of the vehicle were damaged. The contact also stated that the air bag warning and the air bag did not deploy during the incident. No injuries were sustained, and no medical attention was provided. However, the contact stated that the next day, the contact suffered a severe headache, and the contact went to the emergency room for medical assistance. A Police report was filed. The vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.000. The VIN was not available.
- Steering
Within the last year I have replaced the right and left inner and outer tie rods, bought 4 new tires, maintained alignment and shortly after replaced the power steering hose and the driveshaft. Knowing I maintain my vehicle well, I drove myself and 4 friends 900 miles and the power steering fluid…
Within the last year I have replaced the right and left inner and outer tie rods, bought 4 new tires, maintained alignment and shortly after replaced the power steering hose and the driveshaft. Knowing I maintain my vehicle well, I drove myself and 4 friends 900 miles and the power steering fluid began leaking again. Mechanic tells me the rack and pinion needs replaced.I can hardly believe all this is wear and tear but it certainly caused a safety concern for me and my passengers. Now, another $2000
- Unknown or other
On February 22 our Ford Edge exploded in our driveway. We had only been home 15 minutes at the most when we heard the explosion. The vehicle was not running. We went outside and the vehicle was fully engulfed with flames. It was completely burned down to the metal and did over $7000 in damages to…
On February 22 our Ford Edge exploded in our driveway. We had only been home 15 minutes at the most when we heard the explosion. The vehicle was not running. We went outside and the vehicle was fully engulfed with flames. It was completely burned down to the metal and did over $7000 in damages to our home. It was parked in our driveway next to the home. Again, the car was not running. We have contacted the Ford Motor Company, but they keep giving us different dates on when we should hear from them. We have not had any prior issues with the vehicle and there wasn't any warning signs or any smell of gas anytime before the incident. The only recall we received was about the airbag and we took it to Ford to have it taken care of. When I called Ford after the incident, the customer care representative mentioned a recall about the gas tank bracket I believe, but we never received a notification about that. We haven't removed the vehicle from our property and it's still there. Ford hasn't asked to come look at it. They only requested the fire department report.
- Power train
The contact owns a 2009 Ford Edge. The contact stated while operating the vehicle, there was a clucking and banging sound while shifting into reverse. Additionally, while driving in 2nd and 3rd gears, the vehicle hesitated while accelerating and decelerated. The cause of the failure was not yet…
The contact owns a 2009 Ford Edge. The contact stated while operating the vehicle, there was a clucking and banging sound while shifting into reverse. Additionally, while driving in 2nd and 3rd gears, the vehicle hesitated while accelerating and decelerated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
- Fuel/propulsion system
Fuel tank leaking at spot welds and mounting points. Fuel tank recall performed [XXX] @ 54,758 miles. We purchased the vehicle from a ford Dealer in Alpena MI Dean Arbour Ford in August of 2018. I have contacted this dealer about this issue as well as the Customer Care Center of Ford Motor Company.…
Fuel tank leaking at spot welds and mounting points. Fuel tank recall performed [XXX] @ 54,758 miles. We purchased the vehicle from a ford Dealer in Alpena MI Dean Arbour Ford in August of 2018. I have contacted this dealer about this issue as well as the Customer Care Center of Ford Motor Company. All tell me they only had a 2 year warranty on the repair. My concern is the recall was performed but did not fix this issue due to the same situation is happening with-in the same amount of time from manufacture date to the date of the original recall. They did not rectify the safety concern from the original recall they just replaced with the same style tank knowing it would fail again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel system, gasoline
The contact owns a 2009 Ford Edge. The contact stated that there was a strong fuel odor coming from the vehicle. Additionally, the contact noticed that fuel was leaking from the vehicle onto the ground. The contact who is as an independent mechanic, diagnosed the vehicle and determined that the…
The contact owns a 2009 Ford Edge. The contact stated that there was a strong fuel odor coming from the vehicle. Additionally, the contact noticed that fuel was leaking from the vehicle onto the ground. The contact who is as an independent mechanic, diagnosed the vehicle and determined that the fuel tank was leaking at the spot welds located on the upper part of the tank and at the mounting points on the fuel tank. The contact stated that the fuel tank was previously replaced under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the recall a second time, and that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 157,000.
- Electrical system · Engine
2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil.…
2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil. Have picture of burned coil. Again, this time replaced computer and coils ( all 6 coils. $2000 fix. Almost year later again same issue. Go back to same garage, covered in warranty. Explains to me that this is something Ford is aware of and has done nothing about. Boards are shorting out coils. They replaced computer again and charged me to install. This time is lasted only 6 months. My car only has 121,000 miles on it. I should not have replaced computer 3 times in 2 years. Tell me that this is right? I cannot drive the car at all because this will cause the engine to crack. The car needs to be towed each time. Loss of power can cause accident. Scary
- Forward collision avoidance › Automatic emergency braking · Service brakes
Brake Booster Failure. $947.45 to repair out of pocket expense. Thank God I was not injured or killed, nor was anyone else, or property damaged, as I was able to avoid a collision. There is a class action lawsuit over this defective Ford part.
- Service brakes
When engaging brake pedal becomes very hard to push and having to push pedal all the way to the floor where it slows finally and then stops. It does not stop when push the brake pedal like normal. Pedal at the floor still not stopping then finally stops but by that time I could have ran into another car or through at stop light. I almost hit someone because of this.
- Power train
Car stalls in the midfle of driving
- Air bags · Structure › Body
I need to know about and where I can take to fix it
- Power train · Vehicle speed control
Without warning while driving my vehicle loses the ability to excelerate. I am lucky I haven't been hit by another car. I patiently wait and after a few seconds it will move forward into the turn. I do not get a reading or warning lights of any kind. This has just started happening and it has…
Without warning while driving my vehicle loses the ability to excelerate. I am lucky I haven't been hit by another car. I patiently wait and after a few seconds it will move forward into the turn. I do not get a reading or warning lights of any kind. This has just started happening and it has occurred 4 x this week. I have an appointment to have it serviced. After reading countless on-line reports it sounds like it is a throttle body Assembly or switch issue. Sometimes it drives perfectly...I am concerned about this safety issue. My Edge is older, but only has 56,000. miles on it. I suspect that I am still covered on the extended warranty since my vehicle has lower mileage.
- Air bags
Called dealer on 10-10-2022, 2:30pm to arrange repair and was told that the dealer would call me when parts were available. I have not been contacted by the dealer or any other party. If this is an urgent safety problem and my life may be at risk, shouldn’t this be a higher priority for the…
Called dealer on 10-10-2022, 2:30pm to arrange repair and was told that the dealer would call me when parts were available. I have not been contacted by the dealer or any other party. If this is an urgent safety problem and my life may be at risk, shouldn’t this be a higher priority for the dealer and manufacturer; should I consider my potential loss of life or disability to be collateral damage? Urgent matters allowed to languish for a full year or more do not qualify as making a good faith effort to resolve a safety recall.
- Unknown or other
I was trying to see where do I take my vehicle for the recalls I have 3 under my vin number
- Power train
I just submitted a complaint about the transmission system. It doesn't want to drive or speed up in slow traffic or when I'm trying to drive again after stopping. Upon a search, I came across a lot of complaints concerning the Ford Edge transmission and I screenshot a complaint from another Ford…
I just submitted a complaint about the transmission system. It doesn't want to drive or speed up in slow traffic or when I'm trying to drive again after stopping. Upon a search, I came across a lot of complaints concerning the Ford Edge transmission and I screenshot a complaint from another Ford Edge owner that describes my ongoing issue EXACTLY as it happens to me. The Edge has a whole lot of transmission issues and on this particular site the complaints cover Edge 2007 through 2012. The transmission definitely needs to be recalled.
- Power train
When the car is at a complete stop or at low speed and then you start to drive again or pick up speed (ex: at a stop light or in a traffic jam) the car will jerk even when coasting and it will not pick up speed. It almost sounds like a belt is unwinding but it isn't. If I pull the car over, turn it…
When the car is at a complete stop or at low speed and then you start to drive again or pick up speed (ex: at a stop light or in a traffic jam) the car will jerk even when coasting and it will not pick up speed. It almost sounds like a belt is unwinding but it isn't. If I pull the car over, turn it completely off and wait a minute or two, it starts up again and drives with no problem. This happens several times a week. It also has a burning smell but no smoke is visible and nothing on the dashboard shows any indication of overheating engine. I've read online that this exact issue was found in newer models of the Ford Edge. No check engine light. Definitely a transmission issue as found in other newer models. This is a very dangerous issue and needs to be recalled.
- Engine · Power train · Vehicle speed control
Sudden and total loss of power while driving vehicle in traffic. There was warning, no engine light and there are no codes to diagnose. this IS a life-threatening hazard and should be addressed and not dismissed by ford. some say it could be several solutions to the problem but the main…
Sudden and total loss of power while driving vehicle in traffic. There was warning, no engine light and there are no codes to diagnose. this IS a life-threatening hazard and should be addressed and not dismissed by ford. some say it could be several solutions to the problem but the main solution has been the throttle position switch and throttle body assembly. this IS a manufacturing issue and should be consider a recall fix with no cost to the owner.
- Engine and engine cooling › Cooling system › Pump
The contact owns a 2009 Ford Edge. The contact stated while driving at an undisclosed speed, the temperature gauge became elevated and there was steam coming from under the hood. Additionally, the contact stated that she was able to maneuver the vehicle off the road. The vehicle was towed to a…
The contact owns a 2009 Ford Edge. The contact stated while driving at an undisclosed speed, the temperature gauge became elevated and there was steam coming from under the hood. Additionally, the contact stated that she was able to maneuver the vehicle off the road. The vehicle was towed to a local service station where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 153,000.
- Service brakes
Advised by mechanic that there are issues with the brake booster master cylinder that are causing serious braking issues. He's seen this issue in many ford vehicles of similar age recently. Said this issue is serious and can cause major damage to vehicle and safety concerns for drivers and passengers if brakes go out when vehicle is in use.
- Electrical system · Exterior lighting
We have maintained this vehicle from its start. It has been developing a burn out on both rear turn signals in the last two years. The bulbs seem to require replacement more than once every six months. The bulbs seem to be overheating and actually melting the plastic between the bulb glass and the…
We have maintained this vehicle from its start. It has been developing a burn out on both rear turn signals in the last two years. The bulbs seem to require replacement more than once every six months. The bulbs seem to be overheating and actually melting the plastic between the bulb glass and the insert itself. Viewing this online it seems to be a problem that goes back for years and yet Ford maintains it is not their problem. I feel it's dangerous and could cause a fire if this continues and seems to affect a majority of customers.
- Air bags
Takata Recall. The contact owns a 2009 Ford Edge. The contact stated while the vehicle was being inspected, she was made aware of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that…
Takata Recall. The contact owns a 2009 Ford Edge. The contact stated while the vehicle was being inspected, she was made aware of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Air bags
Recall warning issued over a year ago and zero remedy is available yet. My vehicle has <80,000mi and has a lot of life left. These recalls take way too long to fix.
- Air bags
2009 ford edge. Consumer writes in regard to airbag safety recall. the consumer stated the dealership was unable to complete the recall due to not having the necessary parts.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10240415Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT Updated Ranger Technical Information to include images of a pass and fail airbag inflator inspection for 2007-2011 model years.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10209374Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata Airbag Safety Recalls 15S21, 17S42, 18S02, 19S01, and 21S12 may not have received the claimed repairs. The propellant in certain Takata airbag inflators can experience an alteration over time with exposure to certain climate conditions. A combination of time, high temperature fluctuations, and humidity contribute to the degradation of the propellant in the inflators. This degradation can cause the propellant to burn too quickly, creating high pressure inside the inflator, and in extreme cases causing the inflator to rupture in the event of a crash necessitating airbag deployment. A ruptured inflator can send inflator parts toward vehicle occupants resulting in serious injury or death. Additional information regarding Takata recalls can be found at www.nhtsa.gov and www.safercar.gov.
- 10183756In some of the affected vehicles that are operated in high-corrosion environments associated with road salt use, moisture and salt may become trapped under the fuel tank mounting reinforcement brackets at the four corners where the fuel tank is attached to the vehicle. Over time, corrosion under these reinforcement brackets can spread to the fuel tank which can result in a fuel leak. A fuel leak in the presence of an ignition source may result in a fire. Owners that operate their vehicle in a corrosive environment (e.g., where road salt is used in winter months) or have concerns about their fuel tank are eligible for a repair under this Regional Program.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137131Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
- 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10076519Fuel Tank Corrosion Inspection and Repair REASON FOR THIS PROGRAM In some of the affected vehicles which are operated in high-corrosion environments associated with road salt use, moisture and salt may become trapped under the fuel tank mounting reinforcement brackets at the four corners where the fuel tank is attached to the vehicle. Over time, corrosion under these reinforcement brackets can spread to the fuel tank which can result in a fuel leak. A fuel leak in the presence of an ignition source may result in a fire. Owners that operate their vehicle in a corrosive environment (e.g., where road salt is used in winter months) or have concerns about their fuel tank are eligible for a repair under this Regional Program.
- 10076298Recall 15S31 Fuel Tank Corrosion Inspection and Repair In some of the affected vehicles which are operated in high-corrosion environments associated with road salt use, moisture and salt may become trapped under the fuel tank mounting reinforcement brackets at the four corners where the fuel tank is attached to the vehicle. Over time, corrosion under these reinforcement brackets can spread to the fuel tank which can result in a fuel leak. A fuel leak in the presence of an ignition source may result in a fire. Owners that operate their vehicle in a corrosive environment (e.g., where road salt is used in winter months) or have concerns about their fuel tank are eligible for a repair under this Regional Program.
- 10057865Ford: after powertrain control module reprogramming, the malfunction indicator lamp (mil) IS on with several diagnostic trouble codes (dtc) p06b8, p068a, p2610, if key not left for 30 seconds in off position following programming on some model 2009-15 vehicles.
- 10057723Ford: a job aid was developed and now available for the ptu internal or external fluid leakage for all wheel drive vehicles.
- 10056003Ford/lincoln: some vehicles are experiencing a type of noise, a howl or growl, emitting from the driver or passenger rear wheel area. Model 2007-2010 edge, MKX.
- 10054565Ford/lincoln: the banjo fitting that IS attaching pressure hose to steering gear IS experiencing a power steering fluid leakage. Model 2008-2013 edge, MKX.
- 10053274Ford/lincoln: on some vehicles, transmission 5TH gear start at stop, speed control drops or inoperative, backup camera on in drive, 5TH gear start from stop and transmission slipping or neutral out, due to digital transmission range (tr) sensor high resistance. Models 2009-11 edge, taurus, flex; 2009-11 MKS, MKX, MKT.
- 10039155Ford: there may be a rough idle or misses while the malfunction light IS on. There are mutliple possible trouble codes stored.
- 10039121Ford: there may be a sluggish acceleration or hesitation feeling when rolling to a stop. This will be followed by a harsh bump.
- 10039119Ford: the tire pressure warning light IS on due to low pressure of one of the tires. There may be corrossion in the tire bead seat area. 2009-2011 edge/mkx.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This IS a software problem.
- 10029567Ford: some vehicles may exhibit a growl/howl type noise coming from the left and/or right rear wheel area.
Every Ford Edge model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.