2016 Ford Edge
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Ford Edge. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2016 Ford Edge. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Risk
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.
Risk and remedy
Risk
A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S87.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk and remedy
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Risk and remedy
Risk
A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York…
Risk and remedy
Risk
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
During deployment, if the air bag does not fully inflate or the cushion detaches, there is an increased risk of injury in the event of a crash.
Remedy
Ford will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began June 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C02.
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine…
Risk and remedy
Risk
If the operator is not warned of an ABS or ESC malfunction and the ESC loses engine torque control, there would be an increased risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the ABS module, and update the service software, free of charge. The recall begin November 22, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C14.
Owner complaints
926 complaints17 involved a crash3 involved a fire19 injuries
What owners report most
Latest complaints
- Engine
Coolant Intrusion / In my Engine of 2.0L EcoBoost engines. I had coolant leaking into cylinders leading to overheating or total engine failure and had to replace engine with Ford not covering cost. Need a recall on these engines for 2016 Ford Edge. Still no recall from ford.
- Engine
I am filing this complaint regarding a serious engine defect in my 2016 Ford Edge equipped with the 2.0L EcoBoost engine. The vehicle has approximately 71,521 miles and still has its original engine. A Ford dealership inspected and diagnosed the vehicle and confirmed coolant intrusion into the…
I am filing this complaint regarding a serious engine defect in my 2016 Ford Edge equipped with the 2.0L EcoBoost engine. The vehicle has approximately 71,521 miles and still has its original engine. A Ford dealership inspected and diagnosed the vehicle and confirmed coolant intrusion into the engine. The dealership recommended replacing the engine long block, which represents a major engine repair at relatively low mileage. Despite the dealership's confirmed diagnosis, Ford has not offered to cover the cost of the repair and expects me to pay for the engine replacement myself. I am concerned about the safety and reliability of this engine defect. Coolant intrusion can lead to engine misfires, loss of power, stalling, and potentially complete engine failure while driving. A sudden loss of power in traffic or at highway speeds could create a dangerous situation for the driver, passengers, and other motorists. I believe this serious engine problem warrants further investigation, particularly given the vehicle's mileage, the confirmed dealership diagnosis, and the substantial cost of the required repair. I am requesting that NHTSA investigate this engine issue and determine whether additional safety action is warranted. I also request that Ford review this failure and consider covering the cost of the necessary engine replacement.
- Engine
Coolant intrusion into the engine cylinders caused engine failure requiring full engine replacement at approximately 60,000 miles in March 2026. Vehicle is a 2016 Ford Edge 2.0L EcoBoost. Exact date in March 2026 is approximate.
- Engine
The engine ecoboost 2.0 needs a long block assembly due to coolant intrusion. This is a documented defect known to Ford but they refuse to reimburse replacement of the engine that can run over $9,000. This is a serious safety defect that can cause catastrophic damage or injury.
- Engine
Hello, I'm on permanent disability and this my only car. it started with noticing white smoke coming out of the exhaust and a sweet smell. also noticed the coolant getting low and had to keep adding more in with no visible leaks. I pulled cylinder one plug and put a bore a scope down it and…
Hello, I'm on permanent disability and this my only car. it started with noticing white smoke coming out of the exhaust and a sweet smell. also noticed the coolant getting low and had to keep adding more in with no visible leaks. I pulled cylinder one plug and put a bore a scope down it and found a crack in the cylinder wall. I found a web site that said there was a class action law suite miller vs. ford for this issue, it told me to call these two dealer ships Ted Russel Ford and Ray Cunningham Ford to have my car fixed free of charge. The web site told me if they said no, to contact NHTSA and file a complaint. I also called NHTSA they told me to contact the state attorney office they suggested to also file a complaint to the state, and I did that. I found this information below that looks like the issue. NHTSA ID Number: 10214126 Manufacturer Communication Number: TSB 22-2229 Components: ENGINE AND ENGINE COOLING
- Engine
I own a 2016 Ford Edge with the 2.0 ecoboost engine and have problems with it burning antifreeze for quite some time. The first time it happened I was getting on the interstate and the temp gage went up and the vehicle went into limp mode. I have been driving around with the coolant recovery…
I own a 2016 Ford Edge with the 2.0 ecoboost engine and have problems with it burning antifreeze for quite some time. The first time it happened I was getting on the interstate and the temp gage went up and the vehicle went into limp mode. I have been driving around with the coolant recovery reservoir cap loose for quite some time now to keeping it from pressurizing the cooling system. I read the article regarding this issue on MSN and decided to register a complaint. I'm a retired mechanic and have been told by a lot of other mechanics that this has been an issue for sometime. Thanks for looking into this issue!
- Engine
My 2016 Ford Edge equipped with the 2.0L EcoBoost engine developed a check engine light and began producing white smoke from the exhaust after sitting overnight. The vehicle was taken to an authorized Ford dealership for diagnosis. The Ford technician performed a self-test and found diagnostic…
My 2016 Ford Edge equipped with the 2.0L EcoBoost engine developed a check engine light and began producing white smoke from the exhaust after sitting overnight. The vehicle was taken to an authorized Ford dealership for diagnosis. The Ford technician performed a self-test and found diagnostic trouble codes P0304 and P0316 stored in the PCM. The dealer pressure-tested the cooling system, removed the cylinder 4 spark plug for inspection, and confirmed coolant intrusion into cylinder 4. The dealer then searched Ford's OASIS system and identified Ford TSB 22-2229, which calls for replacement of the engine long block for this condition. The dealership has recommended long-block engine replacement at a cost of approximately $7,800. The vehicle has approximately 127,700 miles. I am concerned that coolant intrusion into the combustion chamber can result in misfires, rough engine operation, overheating, engine damage, and potential loss of engine power while the vehicle is being driven. This failure appears consistent with the coolant-intrusion condition involving 2015-2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine that is currently being evaluated by NHTSA under Defect Petition DP26008. Ford has advised me that coverage for this condition is limited to 7 years/100,000 miles and has declined coverage because the vehicle exceeds that mileage. The failed engine/vehicle is currently available for inspection at the Ford dealership.
- Engine
We had rough idling for a couple days followed by excessive white smoke one morning upon starting the vehicle and the check engine light came on. We immediately noticed the coolant was low, so it got topped off and then we took it to the dealer. They diagnosed the engine coolant intrusion in…
We had rough idling for a couple days followed by excessive white smoke one morning upon starting the vehicle and the check engine light came on. We immediately noticed the coolant was low, so it got topped off and then we took it to the dealer. They diagnosed the engine coolant intrusion in cylinder 4. Had we not added coolant the engine could have seized and created an accident or caused a fire. We received an $8,200 estimate for installing a new long block. Ford is giving zero assistance on this because the vehicle is more than 7 years old (oddly, Ford started putting in a different design 2.0L engine 7 years ago). This vehicle is in mint condition, only 65,000 miles and had all service done by the dealer more frequently than the service manual indicates.
- Engine
I owned a 2016 Ford Edge 2.0L EcoBoost that experienced engine failure consistent with coolant intrusion. The vehicle was subsequently voluntarily repossessed and sold at auction, so the vehicle is no longer available to me for inspection. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
At approximately 110,000 miles, my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine developed a rough-start/rough-running condition. The vehicle was diagnosed with coolant entering cylinder #2. I had not noticed an obvious coolant-loss problem before the condition was diagnosed. Ford TSB…
At approximately 110,000 miles, my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine developed a rough-start/rough-running condition. The vehicle was diagnosed with coolant entering cylinder #2. I had not noticed an obvious coolant-loss problem before the condition was diagnosed. Ford TSB 19-2346, dated December 19, 2019, addresses coolant intrusion into the cylinders on 2015–2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine. The bulletin describes possible rough running, white exhaust smoke and/or low coolant, and provides for long-block replacement when the specified conditions are present. I am concerned that this condition could result in engine misfire, loss of engine power, or engine failure while driving, creating a safety risk. My vehicle has an extensive documented service history with the original selling dealer, including repeated multi-point inspections and maintenance. The vehicle has now experienced the coolant-intrusion condition addressed by Ford TSB 19-2346. I understand that NHTSA has opened Defect Petition DP26008 concerning alleged coolant intrusion and loss of motive power involving 2015–2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine. I request that NHTSA consider my complaint and vehicle history as part of its evaluation of DP26008 and investigate whether this condition represents a safety-related defect. “My vehicle was originally purchased from Dave Sinclair Ford in St. Louis County, Missouri, and has an extensive documented service history with that dealership, including repeated multi-point inspections and maintenance.”
- Engine
Rough engine idle at startup. Coolant Level dropped. Added coolant. Engine light came on. Rough idle at startup got worse. Suspected engine gasket failure.
- Engine · Fuel/propulsion system · Power train
On September 23, 2026, while driving my 2016 Ford Edge SEL with the 2.0L EcoBoost engine, the engine temperature began rising into the overheating range. The temperature fluctuated while the vehicle was moving and returned closer to normal when stopped. I checked the coolant and found it very low.…
On September 23, 2026, while driving my 2016 Ford Edge SEL with the 2.0L EcoBoost engine, the engine temperature began rising into the overheating range. The temperature fluctuated while the vehicle was moving and returned closer to normal when stopped. I checked the coolant and found it very low. Approximately 3/4 gallon of coolant was added. After driving approximately 20 miles, the temperature gauge remained normal. By September 25, the coolant reservoir was again nearly empty, indicating substantial coolant loss. The vehicle has also had a check-engine light for several months, a previously identified misfire code, and has recently been shaking/rough-running when started. I am concerned that continued coolant loss and overheating could cause the engine to overheat or fail while the vehicle is being driven, creating a safety risk to the occupants and other motorists. There has been no crash, fire, or injury. The cause of the coolant loss has not yet been confirmed because repairs have not yet been completed. The vehicle is available for inspection. It has not been inspected by the manufacturer, police, or insurance representatives regarding this issue.
- Back over prevention
The contact owns a 2016 Ford Edge. The contact stated that while shifted to reverse(R), the back over prevention camera failed to provide an image and the screen was black. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and a…
The contact owns a 2016 Ford Edge. The contact stated that while shifted to reverse(R), the back over prevention camera failed to provide an image and the screen was black. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and a mobile technician inspected the vehicle and diagnosed the vehicle with a module failure. The part was no longer in production, and the dealer was unable to confirm that the module failure would not return. The manufacturer was informed of the issue and confirmed that the module was no longer in production and that the module replacement was not covered under the recall. The failure mileage was approximately 130,000.
- Power train
Coolant intrusion in the engine, problem confirmed by dealer, engine has been replaced, engine manufactured in ford's cleveland plant
- Engine · Unknown or other
I'm reporting a severe, well-documented manufacturing defect involving my 2016 Ford Edge with 2.0L EcoBoost engine. The vehicle has been losing radiator coolant constantly with no external puddles or leaks visible. Upon morning cold starts, the vehicle shakes, runs extremely rough and experiences…
I'm reporting a severe, well-documented manufacturing defect involving my 2016 Ford Edge with 2.0L EcoBoost engine. The vehicle has been losing radiator coolant constantly with no external puddles or leaks visible. Upon morning cold starts, the vehicle shakes, runs extremely rough and experiences severe engine misfires due to coolant intruding into the combustion cylinders overnight. This internal coolant leak defect caused ignition coil and spark plug failure. This structural defect creates a critical safety hazard. The coolant intrusion has caused the engine to stumble and threatens a total loss of motive power and engine stalling while operating in traffic, creating an imminent risk of a rear-end collision. This vehicle matches the exact failure profile detailed in Ford's Technical Service Bulletin TSB 19-2346 regarding structural engine block coolant intrusion. I'm filing this complaint to support the ongoing federal defect investigation for the Ford EcoBoost coolant intrusion issue and urge NHTSA to mandate a safety recall, as this engineering flaw creates a dangerous driving condition. Thank you for your time and attention to this important matter. I look forward to receiving a response.
- Engine
Loss of power from the engine due to misfiring on cylinder 1 caused by a coolant intrusion.
- Engine
I took my car in early XXX as I was planning on taking a long drive to visit family in [XXX] to fix the ac belt and regular preventative maintenance. I was driving eastbound on the XXX headed back to my home in [XXX] when I experienced sudden loss of power. At the time, I was traveling roughly…
I took my car in early XXX as I was planning on taking a long drive to visit family in [XXX] to fix the ac belt and regular preventative maintenance. I was driving eastbound on the XXX headed back to my home in [XXX] when I experienced sudden loss of power. At the time, I was traveling roughly 65mph and my car suddenly slowed to 35mph. This posed a serious safety hazard to myself and other vehicles traveling on the interstate. My check engine light came on. I took it to Ford after my trip and described everything that occurred. They had my vehicle for a week and could not recreate the issue nor found anything wrong. My check engine light turned off prior to taking it in after my experience and there was nothing for them to read or go off of other than my account of the incident. I had to rent a car during the week they had my vehicle. I continued to drive since nothing could be found and it is my day-to-day vehicle. I experienced rough idling on cold start and even more loss of power on my daily drive to and from work in the city. My check engine light came back on, and I immediately took it to Auto Zone to get the codes read and report it back to Ford. The codes came back as P0301 and P0299, misfire on cylinder 1 and turbo underboost condition. We made an appointment on the following Monday for my car to be seen. Ford diagnosed my car with coolant intrusion and a sticking waste gate on turbo, requiring a new engine and turbo with a verbal estimate of $10-$15k. I now have to replace my car. This defect poses an immediate safety hazard, as the fluid intrusion causes rough idling, and a sudden, hazardous loss of motor power while operating at driving speeds. This complaint is being filed in direct relation to the active NHTSA Defect Petition DP26008 investigating 2015–2018 Ford Edge vehicles for engine failures caused by this specific coolant intrusion flaw. Ford Technical Service Bulletin (TSB) 19-2346. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
I keep having to change first coils and spark plug because the coolant is slowly leaking into the cylinder.rough engine start.
- Engine
Vehicle suffered internal engine failure due to the known 2.0L EcoBoost manufacturing flaw where coolant bleeds into the cylinders. Experienced severe engine misfires, rough idling, and sudden risk of stalling in traffic. Ford dealership diagnosed the vehicle as needing a complete engine block…
Vehicle suffered internal engine failure due to the known 2.0L EcoBoost manufacturing flaw where coolant bleeds into the cylinders. Experienced severe engine misfires, rough idling, and sudden risk of stalling in traffic. Ford dealership diagnosed the vehicle as needing a complete engine block replacement at a cost of $14,000. Because no safety recall or financial assistance has been offered by Ford despite an active NHTSA evaluation on this exact defect, I have been forced to temporarily use a chemical sealant block sealer (K-Seal) to keep the vehicle operable
- Engine
This vehicle has under 100,000 miles on it and the engine light came on, the code at Autozone and O'Reilly's both read P0301 for bad misfire in coil 1. I replaced all 4 sparks plugs and ignition coils and the code never cleared, i started noticing while smoke when start up and suspected coolant…
This vehicle has under 100,000 miles on it and the engine light came on, the code at Autozone and O'Reilly's both read P0301 for bad misfire in coil 1. I replaced all 4 sparks plugs and ignition coils and the code never cleared, i started noticing while smoke when start up and suspected coolant issues. I had a diagnostician help me investigate and forums suggested coolant intrusion from poor engine block design can happen in cylinders 2 & 3, but after scoping the block, we found coolant leakage in cylinder 1. I called ALM Ford Marietta and my rep said they'd confirm my suspicions free of charge and confirmed the results. The only repair was to do a whole engine swap with a refurbished or new longblock costing $5k for parts and $6k for labor. I have an allowance of $3500 for vehicle repairs so i am devastated that i cannot even sell this vehicle with a bad engine. The ford 2.0 ecoboost engine forums suggest coolant intrusion is common and Ford should have fixed this problem between 2015-2019 bud did not and thousands of vehicles have this problem (fusion, focus, edge, escape) but is Ford taking responsibility that the spiral coolant application is a bad design and costing people thousands upon thousands of dollars of repairs that shouldn't have happened in the first place. I mean, i have less than 100k on my edge, why should i need a whole new engine, what is next, a new transmission for 7k next year? What happened to quality? we are a single vehicle family so we are relying on others mercy right now to get our kid to and from school and coordinating work schedules, but will ford help clients out at all?
- Engine
Slow coolant loss and cylinder 2 misfire. Causing car to rough idle after a cold start when sitting over.
- Engine
Component-Engine / Propulsion System Symptoms-Progressive coolant loss without external leaks, rough starting, engine shaking, white exhaust smoke, and illuminated Check Engine Light with cylinder misfire codes. Description of Incident- My 2016 Ford Edge equipped with the 2.0L EcoBoost engine is…
Component-Engine / Propulsion System Symptoms-Progressive coolant loss without external leaks, rough starting, engine shaking, white exhaust smoke, and illuminated Check Engine Light with cylinder misfire codes. Description of Incident- My 2016 Ford Edge equipped with the 2.0L EcoBoost engine is experiencing internal engine coolant intrusion into the combustion cylinders, perfectly matching the design defect identified in Ford Technical Service Bulletin (TSB) 19-2346. The vehicle exhibits persistent coolant loss alongside severe engine misfires. This defect poses an immediate safety hazard, as the fluid intrusion causes rough idling, stalling, and a sudden, hazardous loss of motor power while operating at driving speeds. This complaint is being filed in direct relation to the active NHTSA Defect Petition DP26008 investigating 2015–2018 Ford Edge vehicles for engine failures caused by this specific coolant intrusion flaw.
- Engine
Recently purchased the vehicle, the following morning after purchased, the check engine light came on and I had it hooked to a computer scanner for it showed a cylinder 3 misfire. We also visually notice that the coolant level in the reservoir was somewhat low after sitting for several hours, so we…
Recently purchased the vehicle, the following morning after purchased, the check engine light came on and I had it hooked to a computer scanner for it showed a cylinder 3 misfire. We also visually notice that the coolant level in the reservoir was somewhat low after sitting for several hours, so we filled the coolant reservoir to the appropriate line shown on the tank, but just between the afternoon when it was purchased , and that next morning there was no coolant that had leaked underneath the vehicle . The dealer that I purchased it from had the spark plugs, the spark plug wires and the ignition coils replaced. When I picked up the vehicle after those were replaced, I drove it for about a total of 40 miles before the check engine light came back on and upon starting, the vehicle started kind of rough like it wasn't igniting completely. Over the next day and a half upon each start whether it be a cold start or not, the vehicle started in the same way where it felt as though it was not getting a good ignition or fire but it would still start up. I took the vehicle to a Ford dealership where the technicians connected their diagnostic scanner and also did a pressure test where it reported to have coolant intrusion and would require a new motor . As I could not afford to replace it, since I just purchased the vehicle, I took it home and did not try to drive it but by the next morning, less than 24 hours, upon trying to start it, the vehicle would not start at all. The warranty that the vehicle had from the used dealership I purchased from unfortunately has a $500 max payout for repairs. It never overheated the few times I drove it, it only showed a small amount of white smoke out of the exhaust upon starting, but the coolant level has not really going down since putting the coolant in it the morning after I purchased. It currently has a little over 104,000 miles, I've had less than a week, driven it maybe a total of 100 miles, I don't have over $9,000 for a motor
- Engine
While on vacation in September of 2021the check engine light came on. it was for a number three cylinder misfire. I replaced the spark plug thinking that was the problem. In October of 2021 I was driving the car and the dashboard lit up with numerous warning lights. I pulled the car off the road…
While on vacation in September of 2021the check engine light came on. it was for a number three cylinder misfire. I replaced the spark plug thinking that was the problem. In October of 2021 I was driving the car and the dashboard lit up with numerous warning lights. I pulled the car off the road and checked under the hood. There was no coolant in the reservoir. I could not restart the vehicle. Had it towed to a shop and was told that one of the cylinders had coolant in it. Had it towed from the original shop to a Ford dealer in hopes Ford would be able to help with the repairs. I was told that there was a possible class action suit against Ford for this engine problem and Ford would not help with the repair. After much back and forth with the dealer I decided to have them do the repairs at my expense. They replaced the engine block with a Ford remanufactured part. The total cost of the repair was $5004.12. I did not file this at the time because I was waiting to see if the class action suit was going to be filed for Virginia.
- Engine and engine cooling
The contact owns a 2016 Ford Edge. The contact stated that coolant was entering the engine combustion chamber. The check engine light was illuminated, and the vehicle displayed DTC: P0301. The contact also referenced a scanner displaying code 4301. The contact stated that there was a sweet smell…
The contact owns a 2016 Ford Edge. The contact stated that coolant was entering the engine combustion chamber. The check engine light was illuminated, and the vehicle displayed DTC: P0301. The contact also referenced a scanner displaying code 4301. The contact stated that there was a sweet smell while starting the vehicle, which was consistent with coolant intrusion into the engine. The condition progressively worsened. The contact consulted with an independent mechanic. The contact was concerned that the vehicle might stall or that the engine could suffer catastrophic damage while driving on the highway. The failure mileage was approximately 83,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Motive Power
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine…
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message. The petition further alleges that after the vehicle has sat and cooled down, the engine runs roughly and generates a check engine light for a cylinder misfire. This defect petition is being opened to evaluate the issue and determine whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11754989.
- Loss of braking caused by rear brake hose failure
On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complaints allege that…
On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complaints allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V-469. Recall 20V469 involved MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles which may experience front brake hose ruptures causing increased brake pedal travel and a reduction in the rate of deceleration. Ford identified the cause of this safety defect as a consistent localized failure of the internal reinforcement braid of the brake hose due to cyclic fatigue via tensile/bending and torsional inputs during suspension and steering articulations. Ford also identified that only 88% of suspension articulation was utilized on the front brake hose test rig during life cycle testing. These findings, along with ODI’s identification of an emerging trend involving rear brake hose ruptures, prompted the opening of this investigation. ODI identified 64 Vehicle Owners Questionnaires related to this investigation, 2 involving a crash. These consumers were interviewed and reported experiencing sudden loss of braking ability while traveling at low and highway speeds without any prior warning such as a “low brake fluid” warning indicator. Consumers reported that, as they tried to stop their vehicle, the brake pedal traveling to the floorboard and the vehicle required more stopping distance than anticipated or considered normal. Consumers also observed brake fluid present on the rear tires and roadway near the rear tires immediately after the incident. Some consumers provided photographs of the rear brake hose ruptures which depicted a similar rupture pattern and location (near the crimp on the dynamic section of the brake hose). 1 photograph showed an installation alignment mark pulled out near the crimp suggesting exposure to unanticipated tensile forces pulling the hose away from the crimp. During this investigation, Ford responded to Information Request Letters detailing information such as warranty claim data, brake hose specifications and engineering drawings, production part changes logs, and Ford’s assessments of potential root cause. Ford reported that the front and rear brake jounce hoses equipped on the subject vehicle population utilized the same construction and material. Therefore, Ford’s analysis consisted of a comparison between the front and rear hoses demonstrating that the rear hose bend radii in full jounce and full rebound were larger than the front hose. Ford also described that the two hoses are exposed to different loading environments as the rear brake hose is exposed to suspension inputs only, while the front hose is exposed to both suspension and steering inputs; thus, the rear hose is subjected to lower tension and fatigue loads. However, it is important to point out that larger bend radii alone do not necessarily mean a brake hose can withstand the dynamic loading requirements of a brake hose (as discussed earlier, the defect identified in the front brake hoses were attributed to the hose material). Rear brake hose failures were identified through exemplar vehicle and parts inspections conducted by NHTSA’s Vehicle Research and Testing Center. Ford stated that its investigation did not identify any specific or common root cause for this safety defect, and that brake hoses can fail for many reasons including contact with road debris, improper vehicle servicing, and fatigue, as well as vehicle age and miles in service. Based on its assessment of failure rates and warranty claims, Ford concluded that the rear brake hose ruptures did not present an unreasonable risk to motor vehicle safety because consumers would experience a progressive leak accompanied by a red brake warning indicator within the instrument panel and would not experience a total loss of braking due to the diagonally split brake system. Note that these assessments are contrary to the consumer experiences described above. As previously described, consumers described a sudden, unexpected loss of braking ability with no prior warning in their instrument cluster (not a progressive leak) and an increase in anticipated vehicle stopping distance (presenting an unreasonable risk to motor vehicle safety). ODI conveyed these perspectives and investigative findings to Ford during a technical discussion on July 23, 2025. On August 22, 2025, Ford submittedrecall 25V-544 which included MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles, for a total recall population of 499,129 vehicles. As described in the Part 573, in September 2024, Ford concluded that this concern did not present an unreasonable risk to motor vehicle safety and closed its investigation into allegations involving rear brake jounce hose ruptures within this vehicle population. Ford reopened this investigation in July 2025 following the technical discussion with ODI referenced above. Ford identified the safety defect as a rupture of the rear brake jounce hose resulting in an increase in pedal travel and increase in vehicle stopping distance elevating the risk of a crash. To date, Ford has not fully determined the root cause of this safety defect and is currently working to develop a remedy program. In view of the recall action taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010950Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
- 11010917Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.
- 11009828The affected vehicles have an emissions control system that does not account for certain in-use conditions and might not control tailpipe emissions effectively over time.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008410The affected vehicles have an emissions control system that does not account for certain in-use conditions and might not control tailpipe emissions effectively over time.
- 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10244801This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. To correct the condition, follow the Service Procedure to replace the valve covers and replace the factory oil pan with a press in place gasket style oil pan.
- 10237445Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torque converters are no longer approved for this program, Ford part number DG9Z- 7902-H is readily available Customers will be mailed a second owner letter in June 2023 Added Attachment IV Mobile Repair Assessment Added Pick-up and Delivery information for Participating Dealers Updated Technical Instructions, Verbal Authorization needed prior to parts being ordered by SSSC
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10228866Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10225540Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers for Edge and MKX vehicles have been added. Edge and MKX model year updated from 2018 to 2019, build dates remain the same.
- 10224795Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. This article includes detailed steps to achieve proper RTV adhesion. To correct the condition, follow the Service Procedure steps to replace the oil pan.
- 10222788Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10222518Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters
- 10218899Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Crack In some of the affected vehicles, a cracked flexplate may cause a rattling noise at start up and/or while driving the vehicle. The rattling noise may vary with vehicle operation and is most apparent with transmission in drive at idle speed. Some customers may also feel a powertrain vibration, encounter an inability to start the engine, or experience a loss of motive power while driving.
- 10218898Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake flexible hoses. If the brake fluid reservoir is depleted below a predetermined level, the brake fluid warning indicator light will illuminate. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration over time.
- 10214492Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch cylinder/tone wheel (7F283) inadvertently forcing the snap ring out of position resulting in damage to the direct clutch hub (7G384). Service part (7J250) complete rotating 3-5-R clutch module is now available. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7F283 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) manual.
- 10214126Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.
- 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- 10210730Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
- 10210391Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
- 10209209This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10205694Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10204994Online automotive service information system for March 2016
- 10202617Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software in the trailer module (TRM). To correct the condition, reprogram the TRM with the latest software of the appropriate Ford diagnostic scan tool. Use causal part 19H332 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10201635This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbody of the vehicle while moving. This may be due to the movement of loose underbody shield fasteners which are attached to the underbody shields. To correct the condition, follow the Service Procedure to remove the assembly aid fasteners.
- 10201582Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'. IDS scan tool version 123.02 contains a fix for this programming error. Install IDS version 123.02 or later from PTS > Rotunda tab > Diagnostic Tool Support > Download Software. Once installed, perform the BCM programmable module installation (PMI). Refer to Workshop Manual (WSM), Section 419-10 > Removal and Installation.
- 10201050Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10201034Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10201024Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work around has been released to complete the BCM programming process. Uninstall IDS from the computer. Run the IDS clean up utility tool located on PTS > Rotunda Tab > Diagnostic Tool Support > IDS Support > IDS troubleshooting guide. Install IDS v122.01 (122_FULL) by copying the following link into an internet address bar https://www.fordservicecontent.com/Ford_Content/IDS/SoftwareUpdates/IDS-122.01_full.exe. Retry the BCM Programmable Module Installation (PMI) using IDS level 122.01. Monitor OASIS for updates.
- 10201013Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
- 10199536Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10199502Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the rubber bump stops are in contact with the inner hood sheet metal. Using a piece of paper between the hood and the rubber hood stop, make sure the paper fits snug with hood closed. For claiming, use causal part number 16612 and applicable labor times from Section 12 of the Service Labor Times Standard (SLTS) Manual.
- 10198658Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10198605Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
Every Ford Edge model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.