2009 Ford Escape
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Ford › Escape › 2009
These records cover every 2009 Ford Escape. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2009 Ford Escape. Newest first.
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension…
Risk and remedy
Risk
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS)…
Risk and remedy
Risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Marathon IS recalling certain seat covers, brand superhides with part numbers 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, and 630, sold for use as aftermarket equipment for various passenger vehicles. these seat covers are made of heavier thread and are not compatible with seats containing side airbags. the heavier seat cover could interfere with…
Risk and remedy
Risk
An improperly deployed airbag could result in serious injury.
Remedy
Marathon will notify owners of record and replace the seat cover free of charge. the safety recall began on september 14, 2010. owners may contact marathon at 1-800-735-2769.
Owner complaints
1,693 complaints34 involved a crash2 involved a fire17 injuries
What owners report most
Latest complaints
- Steering › Steering wheel /handle bar › Yaw/angle sensor
The contact owns a 2009 Ford Escape. The contact stated that while driving 15 MPH, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was difficult to turn. The failure was a persistent failure. The vehicle was taken to an independent mechanic…
The contact owns a 2009 Ford Escape. The contact stated that while driving 15 MPH, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was difficult to turn. The failure was a persistent failure. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed bar-yaw angle sensor. The contact was informed that the bar-yaw angle sensor needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 135,000.
- Fuel/propulsion system
A quien corresponda Por medio de la presente me pongo en contacto con ustedes por motivo de falla mecánica en mi auto móvil Ford escape 2009 ya que hace aproximadamente dos meses atrás al llenar el tanque de gasolina me percaté que el interior olía a combustible y al revisarlo noté que se tiraba…
A quien corresponda Por medio de la presente me pongo en contacto con ustedes por motivo de falla mecánica en mi auto móvil Ford escape 2009 ya que hace aproximadamente dos meses atrás al llenar el tanque de gasolina me percaté que el interior olía a combustible y al revisarlo noté que se tiraba por debajo del vehículo lo cual me llevó a investigar posible causa encontrando que en ese modelo es falla del fabricante solicitando sea reparado para evitar posible incendio del mismo ya que según lo que encontré es muy probable sufrir accidente en este estado del vehículo
- Steering
Hi! I [XXX] [XXX] my vehicle streeing wheel struck or lock when the vehicle slow down or stopped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the power steering failure warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or…
The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the power steering failure warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that ten years ago, an unknown recall repair for the failure was completed. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 188,136.
- Electrical system · Engine · Unknown or other
On several occasions my 2009 Ford escape xlt completely died as I was driving 1. On the highway at 60mph I had to pull over and restart vehicle. 2. Going through town at 30mph I had to put in neutral to restart as I was moving uphill. 3. As I was at a stop light, again putting in neutral was…
On several occasions my 2009 Ford escape xlt completely died as I was driving 1. On the highway at 60mph I had to pull over and restart vehicle. 2. Going through town at 30mph I had to put in neutral to restart as I was moving uphill. 3. As I was at a stop light, again putting in neutral was necessary to restart as vehicle would not move until restarted. I have not had it inspected by anyone yet as I have not had the funds to pay mechanic for service inspection. This was very scary and almost caused a serious accident on 4 out of 5 times this has occurred. On the highway I was in the fast lane to pass a semi truck with several vehicles following close behind and when my vehicle suddenly shut off no long able to move I was afraid the vehicle behind me was going to hit mine. I had no idea what was happening as that was the first time about 6 months ago. After that it has happened 4 more times. My vehicle is available for inspection upon request given I will not be charged for the inspection.
- Engine · Steering · Suspension
I was driving down the road about 35 mph and it jerked me clean off the right side of the road. Here the driver side and passenger side subframe/engine cratle is completely rotted out bad . This needs fixed before someone dies.
- Steering
The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and only manual steering was available. The contact was able to pull over to the side of the road, and the vehicle was towed to the residence. When the…
The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and only manual steering was available. The contact was able to pull over to the side of the road, and the vehicle was towed to the residence. When the vehicle was purchased, the contact was informed that the vehicle was previously included in NHTSA Campaign Number: 14V284000 (Steering); and was already repaired under the recall. The vehicle was not taken to the dealer to be diagnosed or repaired. The dealer confirmed that the VIN was not under recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 148,000.
- Steering
Steering sensor failed as documented in Ford fixing the steering torque from a recall on B2778:EF. The steering would not turn and happened while driving near Airport Dr and Garrison in Carthage, Mo. There was traffic and could barely get the SUV to turn at all. Almost hit another car in a 35 mph…
Steering sensor failed as documented in Ford fixing the steering torque from a recall on B2778:EF. The steering would not turn and happened while driving near Airport Dr and Garrison in Carthage, Mo. There was traffic and could barely get the SUV to turn at all. Almost hit another car in a 35 mph zone when it happened. There was no warning or lights on dashboard at all. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash per Ford. A computer update was done in 2023 but obviously, it did not fix the safety issue for my vehicle and put me and others at risk of accidents.
- Steering
The contact owns a 2009 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while making a left turn, and the steering wheel was…
The contact owns a 2009 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while making a left turn, and the steering wheel was difficult to turn. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering) in 2014. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 67,092.
- Structure
The contact owns a 2009 Ford Escape. The contact stated that there was severe rusting and rot on the frame rail. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 184,500
- Steering
This is a follow up complaint because I would like to attach more files that are pertinent
- Steering
Yesterday I went to the Ford dealership and asked if my 2009 Ford Escape could have the power steering repaired under recall as the code from the OBD2 data is B2278 and that falls under a RECALL for PSCM Power Steering Control Module - STEERING SHAFT TORQUE SENSOR MALFUNCTION CAMPAIGN ID: 14V284000…
Yesterday I went to the Ford dealership and asked if my 2009 Ford Escape could have the power steering repaired under recall as the code from the OBD2 data is B2278 and that falls under a RECALL for PSCM Power Steering Control Module - STEERING SHAFT TORQUE SENSOR MALFUNCTION CAMPAIGN ID: 14V284000 FORD RECALL #14S05 I was advised there is no open recall of my vehicle and that this recall had been performed in 2014 as a software update. The history also shows my vehicle did not have any stored codes at the time of programming the PSCM. The recall work shows a 0.3 hours time slot for the Ford covered repair. This is and was a band aid and not a genuine remedy. Ford took the cheapest way out of this and denying the repair now is shameful. There are thousands of complaints since then right here on this site. If my Escape had this B2278 code at the time it was brought in, the steering column and torque sensor would have been replaced free of charge. Yesterday while at the dealership I called the Ford customer service national line and spoke with a very courteous gentleman but he was unable to honor a goodwill claim for me. I just want my vehicle to be safe to drive. I believe Ford should repair anyones vehicle that only had a software update and not actual replacement of defective parts. Fords own site says there is no expiration date on this recall. Ironically, this morning I had my power steering again fail while driving this time at the 90 bend in my drive. The steering completely locked up while attempting the turn. The front of my SUV crashed into a frozen snowbank damaging the front. I also wacked my forehead pretty good because I was not wearing my seatbelt yet. I normally get out at the end of my driveway and check my mail before leaving so I don't buckle up until that point. I'm pretty upset by all of this to the point I will be late to work this morning in taking the time to write this back at home. I work for myself and am an Electrician PLEASE MAKE FORD FIX
- Steering
Power steering quit working. It would go in and out then just stopped all together. I see there is a recall however my vehicle isn't included but is experiencing the same problem. I have read where other vehicle no included in the previous recall also experienced the same problem.
- Steering
The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the steering wheel was difficult to turn to the left or the right. The contact stated that the code “NO BUSS” flashed off and on, causing the instrument cluster to not function as needed. The contact…
The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the steering wheel was difficult to turn to the left or the right. The contact stated that the code “NO BUSS” flashed off and on, causing the instrument cluster to not function as needed. The contact stopped, turned off and restarted the vehicle, and the steering wheel returned to normal functionality. The vehicle was taken to a local dealer, where it was diagnosed, and it was determined that the steering torque sensor and the steering wheel column needed to be replaced. The vehicle was included in NHTSA Campaign Number: 14V284000 (Steering); and the contact was informed that the part to do the recall repair was on a national back order. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
- Electrical system · Steering
Me and my [XXX] old was driving on the highway in my 2009 Ford escape and suddenly my power steering completely went out with no warning. I was driving 60 mph because that's my safe speed. Steering got completely resistant to the point I could not turn my steering wheel almost crashing into…
Me and my [XXX] old was driving on the highway in my 2009 Ford escape and suddenly my power steering completely went out with no warning. I was driving 60 mph because that's my safe speed. Steering got completely resistant to the point I could not turn my steering wheel almost crashing into another vehicle with a child in the vehicle. I found out that Ford has had power steering issues with almost all their vehicles due to their electrical power steering system. My vehicle was inspected by a independent service center that confirmed that Ford's electrical power steering is not safe because it can disable while driving, however I called to see if Ford could inspect the issue complimentary, they declined and said it would cost. Not knowing that as a consumer, that is extremely terrifying to know that while driving I'm at a high risk of an accident. I also called Ford to see about a recall because I was informed Ford had multiple recalls for their electrical power steering in most of their Ford Escapes, but there was none for mine. The Ford service worker i spoke to, infact, volunteered to inform me that all Ford Escapes from 2008-2012 should be recalled due to the electrical power steering issues. Once I got home turned my vehicle off and the next morning started my vehicle up to show my husband the power steering issue, 24 hrs later a Warning came on saying power steering assist fault. With that warning coming on after the fact, 24 hours later, without that warning could have ended fatal. This is not a situation that should be handled lightly because it can end fatal, and with no warning that these vehicles power steering can disable while driving there's no telling how many accidents have ended fatal already because of this very issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The car had a recall in 2014 was fixed then went out again same part same problem after being fixed ford dealer said they won't handle the recall again steering torque sensor went bad a second time car only had 110000 thousand mile and the same torque sensor that was recalled and replaced went bad again.
- Steering
I was attempting to leave work I started my vehicle and when I backed up I had no power steering I researched the problem and there was a number of recalls for the same manufactured defect that causes steering failure. The steering column needs to be replaced. My 2009 ford escape power steering…
I was attempting to leave work I started my vehicle and when I backed up I had no power steering I researched the problem and there was a number of recalls for the same manufactured defect that causes steering failure. The steering column needs to be replaced. My 2009 ford escape power steering manufacturer defect should have been included with the other 2009 ford escape recalls. Unfortunately it's my only vehicle i have to drive
- Steering
Safety recall on steering. Ford dealership says it is under the recall and the steering column has to be replaced. Part is on back order and he said it could be 3-6 months even a year before the part comes in. This is my main source of income being impacted. I am still paying on the car so a second car loan is not ideal. Is there anyway to get it repaired sooner.
- Steering
The power steering, steering assist, has failed in my daughter's 2009 Ford Escape which has less than 90,000 miles on the odometer and very light use. There is zero steering assist. The dealership explained the whole column needed to be replaced. The vehicle was brought to the dealership, we were informed the repair is $3,400.
- Steering
My fiancé my baby and I were leaving the house to go to the store and the steering wheel started jerking to the left when I went to turn right and then the power steering stopped working and sent a message to my dashboard that it failed. I called the ford dealership because I seen that there was a…
My fiancé my baby and I were leaving the house to go to the store and the steering wheel started jerking to the left when I went to turn right and then the power steering stopped working and sent a message to my dashboard that it failed. I called the ford dealership because I seen that there was a recall for the year make and model of my car but when I called they said there were no open recalls for my VIN number so there was nothing they could do. Which is my only vehicle and it is not safe to drive my 9 month old baby in.
- Steering
The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to drive the vehicle back to the residence. Upon investigation, the contact discovered…
The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to drive the vehicle back to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering); and linked the failure to the recall. The contact notified the manufacturer of the failure and was informed that the VIN was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
- Suspension · Unknown or other · Wheels
I went to trade in my car and was informed that frame behind front driver side IS almost rusted through. meaning the body could detach from frame or something else dangerous could happen. this IS my only car and now I'm afraid to drive it.
- Steering
The electric power steering assist has gone out, and now I have no power steering which makes turning difficult.
- Steering
I was almost home and all the sudden i could barely control my steering wheel, it was so hard to turn and i almost hit another car. Thats when it dawned on me the power steering quit working.
- Structure › Body
The subframe is rusted. There is an actual hole in the subframe. Yes, as of today, it is available for inspection. It has been put on a lift and looked at by an independent service center, which deemed it unsafe to drive. Because of this costly issue, the vehicle has been parked and not…
The subframe is rusted. There is an actual hole in the subframe. Yes, as of today, it is available for inspection. It has been put on a lift and looked at by an independent service center, which deemed it unsafe to drive. Because of this costly issue, the vehicle has been parked and not driven, leaving me without transportation as I cannot afford to replace an entire subframe as patching doesn’t seem to be an option due to the amount of rust.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of power steering while driving
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric…
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
- Electronic Throttle Body Malfunction
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this…
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
- Electronic Throttle Body Malfunction
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford…
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 102050086F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 100752736F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped with a 6F35 automatic transmission may exhibit a fluid leak from the left hand (LH) transmission halfshaft seal due to wear on the transmission case bushing.
- 10058224Ford 2008-2012 escape/mariner: bulletin information regarding steering control module with dtc b2278, not required to have steering column replaced.
- 100581962008-2012 ford escape/mariner: service information involving the power steering control module with dtc b2278- steering column replacement IS not required.
- 10058067Ford 2009-2014 escape, 2010-2014 fusion, 2012-2014 edge, explorer, 2013-2014 taurus: lincoln 2013-2014 mkt,mkz: mercury 2009- 2011 mariner, 2010-2011 milan. Some vehicles equipped with 6F35 automatic transmission may exhibit a fluid leak from the left hand transmission halfshaft seal due to wear on the transmission case bushing.
- 10057873Ford fusion, milan, escape, mariner 2009-2013: customer satisfaction program throttle body extended coverage.
- 10057865Ford: after powertrain control module reprogramming, the malfunction indicator lamp (mil) IS on with several diagnostic trouble codes (dtc) p06b8, p068a, p2610, if key not left for 30 seconds in off position following programming on some model 2009-15 vehicles.
- 10057860Ford: in valve body, a worn solenoid pressure regulator valve has diagnostic trouble code (dtc) p0735 stored and indication of repair history was the valve body was not replaced previously. Model 2009-10 escape, mariner, 2010 fusion, milan.
- 10057723Ford: a job aid was developed and now available for the ptu internal or external fluid leakage for all wheel drive vehicles.
- 10056710Mercury/ford: in one or more speed settings, electronic manual temperature control (emtc) a/c system IS warm and/or lack blower motor operation in settings due to damaged blower motor resistor caused by water entering heater and evaporator core housing. Model 2008-12 escape, mariner.
- 10056183Ford: the throttle body internal motor contacts may be contaminated, resulting in an electrical, intermittent, connectivity, causing malfunction indicator lamp (mil) or wrench light to be illuminated. Model 2009-2012 fusion, milan, escape, mariner. Updated 11/18/14.
- 10055355Ford: the wrench light will illuminate when 4X4 function IS inoperative due to active torque coupling solenoid coil wiring being broke, but a kit IS available to service rear axle assembly/rear drive unit (rdu), at lower level. Model 2008-2012 escape, mariner.
- 10055321Mercury/ford: on some vehicles, there IS a fluid leakage, coming from left hand (lh) halfshaft seal of the automatic transmission and a service kit IS available now, for repair. Model 2009-2012 escape, mariner, fusion, milan.
- 10054926Ford: throttle body will develop contamination on internal motor contacts resulting in an intermittent electrical connectivity and malfunction indicator lamp (mil) or wrench light will illuminate. Model 2009-2013 fusion, milan, escape, mariner. Updated 5/7/14.
- 10054916Ford/mercury: if diagnostic code b2278 IS stored in power steering control module (pscm), it needs replacing with torque sensor service kit that IS available and if not, does not apply. Model 2008-2012 escape, 2008-2011 mariner.
- 10054575Ford: on the left hand half shaft seal, there IS a fluid leak from the transmission because of wear on case bushing. Model 2009-2012 escape, 2009-2011 mariner, 2010-2012 fusion, 2010-2011 milan.
- 10053656Ford: due to an intermittent loss of rpm or lack of acceleration, in some vehicles, with illuminated wrench light, diagnostic trouble codes (dtcs) p2111, p2112 may or may not be stored in powertrain control module (pcm). Models 2009-12 escape, mariner, fusion, milan.
- 10053063Mercury/ford: on some vehicles, the front seat track assemblies may show rust or corrosion and may need track assembly cleaned. Model 2009-2012 escape, mariner.
- 10052191Ford/lincoln/mercury: some vehicles may experience an illuminated mil or safety stop now message, or a no start condition or possible misfire or roughness at idling through 2000rpm or a lack of acceleration. Models 2009-12 escape, 2009-11 mariner, milan, 2010-12 fusion, 2011-14 mustangs, 2013 c-max, fusion, MKZ hybrid.
- 10044854Ford: vehicle's liftgate IS difficult to open or difficult to close.
- 10041932Ford: after refueling vehicle, would be hard to start, runs rough and an audible clicking noise can be heard.
- 10040948Ford: there may be a leaking/stuck canister purge valve which can cause multiple driving systems. The malfunction light may be on with or without stored trouble codes.
- 10039137Ford: the transmission may leak fluid from a seal. 2009-2010 escape/mariner.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This IS a software problem.
- 10037561Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored.
- 10037097Ford: some hybrid vehicles may have a malfunction light on with two possible fault codes.
- 10037083Ford: on various 2009-2010 models there may be a malfunction light on with five possible fault codes.
- 10034548Ford/mercury: steering column pop/clunk noise on turns. Some vehicles may exhibit a pop or clunk noise from the steering column area while turning. This noise typically occurs quarter turn before the steering wheel reaches it's end of travel stop and typically goes away with weight off the wheels.
- 10034530Ford/mercury: clunk noise at steering; stops during first lock to lock cycle. The noise typically occurs during tight parking lot maneuvers. The clunk noise heard on the first steering lock to lock cycle IS a normal characteristic of the system.
- 10032626Ford/mercury: ABS module self test creating a slight vibration in accelerator/brake pedal at 12mph (20km/h) and/or 42mph (68km/h). The ABS module will initiate a one time self test at 12mph and at approximately 42mph for every key on cycle.
- 10032612Ford: some vehicles equipped with a 6F35 transmission may exhibit diagnostic trouble codes (dtcs) p0770, p0772, p0773, p0774. The dtcs indicate open, short to ground or short to power in shift solenoid e (sse) circuit. Erratic shift and/or harsh engagements.
Every Ford Escape model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.