2022 Ford Escape
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2022 Ford Escape. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
19 recalls name the 2022 Ford Escape. Newest first.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Risk and remedy
Risk
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
Risk and remedy
Risk
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk and remedy
Risk
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A…
Risk and remedy
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as…
Risk and remedy
Risk
An engine compartment fire increases the risk of injury.
Remedy
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S16.
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk and remedy
Risk
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208…
Risk and remedy
Risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco Sport and 2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Owner notification letters were mailed on April 24, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S16. This recall is an expansion of previous recall number 22V-859.
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting…
Risk and remedy
Risk
An engine compartment fire increases the risk of injury.
Remedy
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly…
Risk and remedy
Risk
An engine compartment fire increases the risk of injury.
Remedy
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Risk and remedy
Risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Risk and remedy
Risk
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk and remedy
Risk
During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Remedy
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.
Owner complaints
236 complaints7 involved a crash4 involved a fire9 injuries
What owners report most
Latest complaints
- Unknown or other
While driving I pushed the switch to open my sunroof. The motor began pulling the sunshade back when I heard a loud popping/cracking noise. This was the large black plastic piece falling off due to lack of adhesive. The plastic part basically ripped the shade off the rails and it is now stuck in…
While driving I pushed the switch to open my sunroof. The motor began pulling the sunshade back when I heard a loud popping/cracking noise. This was the large black plastic piece falling off due to lack of adhesive. The plastic part basically ripped the shade off the rails and it is now stuck in the headliner of the car. This is such shoddy design, and it is extremely dangerous. What if this happens while driving at high speeds with people in the back. Ford should do something about this as I have seen many, many people complain of the same issue. And of course it is never covered under warranty so people are out like $1500 to get it fixed.
- Engine · Fuel/propulsion system
This recall has not been resolved by Ford in a timely manner while newer recalls have been announced and remedies were made available.
- Steering
When attempting to turn, the steering wheel locked up, loosened, locked up, loosened, locked up, loosened
- Fuel system, gasoline
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated…
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.
- Fuel system, gasoline
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the vehicle had failed to…
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the vehicle had failed to start after several attempts. The check engine warning light was displayed on the instrument panel, with an abnormal sputtering sound coming from the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 48,000.
- Fuel/propulsion system
car has act6ive recall from July 16th 2025 with no remedy related to the fuel injection system, car is currently experiencing fuel related mechanical failures , ford does not have a fix for these issues that can cause the car to catch fire while driving
- Fuel system, gasoline
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
- Power train
There are no warning lamps on at this time but the transmission is not shifting at the right points. It seems to search a lot for the right gear. Also half the time you hit the gas there is severe transmission lag. It makes it dangerous to pull into traffic. I first had the transmission replaced at roughly 36000 miles. It now has 47000 miles on it and I believe it is already defective.
- Steering
Excessive bilateral play/backlash in the steering rack unit was identified by a 3rd party repair organization. Ball-joint wear was ruled out and the problem suspected to be caused by internal wear of mechanical restraints. Third party mechanic advised that the car was unsafe to drive due to…
Excessive bilateral play/backlash in the steering rack unit was identified by a 3rd party repair organization. Ball-joint wear was ruled out and the problem suspected to be caused by internal wear of mechanical restraints. Third party mechanic advised that the car was unsafe to drive due to possible uncontrolled loss of steering function and that corrective action by the manufacturer was required. Vehicle was subsequently towed to Big Valley Ford where the dealership confirmed the initial diagnosis: "Upon inspection found play - severe internal play in rack". Normal vehicle use was not considered a causal factor of the defect on the vehicle with only 73,394miles. No warning messages were displayed to indicate the problem but front-end noise was noted while operating the vehicle.
- Service brakes
While traveling on the interstate, the driver of the Ford Escape moved into the left lane from behind an 18-wheeler that had stopped while attempting to enter a turning lane. After moving into the left lane, the driver observed traffic ahead stopping. The vehicle ahead was at or beyond the front of…
While traveling on the interstate, the driver of the Ford Escape moved into the left lane from behind an 18-wheeler that had stopped while attempting to enter a turning lane. After moving into the left lane, the driver observed traffic ahead stopping. The vehicle ahead was at or beyond the front of the 18-wheeler. The Escape was still behind the rear of the 18-wheeler when the driver began braking. The driver pressed the brake pedal, but the vehicle did not stop as expected. It may have slowed slightly at first. The driver released the brake pedal and pressed it again. On the second application, the vehicle did not appear to slow further, and the brake pedal felt as though it went straight to the floor. The driver continued holding the brake pedal down until the Escape collided with the vehicle ahead, which was at or beyond the front of the 18-wheeler's cab. The driver had applied the brakes twice before the vehicle's forward-collision/impact warning activated. There were no known brake warning lights or brake-related messages before the incident. The suspected system involved is the braking system; the exact cause is UNKNOWN. The collision resulted in the vehicle being declared a total loss by the insurance company. The vehicle is currently being held at the insurance company's investigation yard and has not yet been released to the salvage department, so it remains available for inspection at this time. During approximately three years of ownership, the vehicle had previously experienced recurring squealing from the rear brakes when backing up. The vehicle was taken to Ford regarding the brakes on two occasions, and the brake pads were replaced once. Ford advised that no other issue was found at those times though squealing happened occasionally after.
- Engine · Fuel/propulsion system
Ford refuses to fix this recall for over a year I am stuck with a car I cannot sell because dealer will not honor recall.
- Engine · Fuel/propulsion system · Power train
This recall has been in effect for over a year now with no remedy available. I have issues with my engine starting, engine staying running, acceleration during turning, etc. due to this recall. It is extremely unsafe and no remedy being available after a year is very disappointing and puts me in harm everyday.
- Engine · Fuel/propulsion system · Power train
When accelerating Rpm needle jumps rapidly up and down. I’m noticing that I am not able to pick up speed in the car continues to jerk.
- Fuel system, gasoline
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue; however, several letters confirmed that parts were…
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue; however, several letters confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Engine
The engine warning light came on and Autozone indicated that it involved the evap cannister purge valve. As I was trying to figure out which part to order over a couple of days, the car stopped in the middle of an intersection while my wife was driving. It would not restart. We had the car towed…
The engine warning light came on and Autozone indicated that it involved the evap cannister purge valve. As I was trying to figure out which part to order over a couple of days, the car stopped in the middle of an intersection while my wife was driving. It would not restart. We had the car towed and spent several hundred dollars on a repair. I don't understand how a faulty purge valve should cause the engine to suddenly stop and not restart. I recall reading that there was a recall involving faulty purge valve on older Ford models. This was definitely a safety issue as the car stopped in the middle of a busy 5 lane highway.
- Structure › Body
Ford has issued a safety recall (Campaign 25DD6/2025-665) for the 2022 model year Escape. Part of the roof's hinge cover comes off and poses a hazard. The problem is my Ford 2022 Escape is not included even though it suffers from this identical hazard. How can I get my vehicle (VIN: [XXX]) included in the recall? Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Automatic emergency braking
The contact owns a 2022 Ford Escape. The contact stated that while driving at 75 MPH on the interstate, the automatic emergency braking system erroneously engaged intermittently. A dealer was contacted. The "Pre-Collision Assist Is Not Available," "Hill Start Assist Is Not Available," and "Reduced…
The contact owns a 2022 Ford Escape. The contact stated that while driving at 75 MPH on the interstate, the automatic emergency braking system erroneously engaged intermittently. A dealer was contacted. The "Pre-Collision Assist Is Not Available," "Hill Start Assist Is Not Available," and "Reduced Power Brake Applied" warning messages were displayed on the instrument panel. The vehicle was not taken to a dealer or an independent mechanic shop for diagnostic testing, and the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 109,000.
- Steering
The steering rack and gear went completely while we were driving 60mph on the highway. We had absolutely no steering all of a sudden and ended up missing a cliff and veering/driving 40 feet into a pasture at 60mph. No warning lights came on, the steering wheel pulled for a minute and then went…
The steering rack and gear went completely while we were driving 60mph on the highway. We had absolutely no steering all of a sudden and ended up missing a cliff and veering/driving 40 feet into a pasture at 60mph. No warning lights came on, the steering wheel pulled for a minute and then went completely loose with no steering. We had the vehicle towed. Steering rack and gear are completely out and the car is sitting a Ford dealership, they are the ones that did the diagnostics on it and told us what had happened. The dealership says they have never repaired or ordered this part before. This is a dangerous situation that should not have happened and obviously is a manufacturing/vehicle issue
- Power train
Transmission shudders and hesitates during low-speed operation, typically around 10-15 mph. Condition occurs repeatedly during normal driving and feels like slipping or delayed engagement. Transmission fluid was replaced, but the problem persists. No warning lights or messages have appeared. The…
Transmission shudders and hesitates during low-speed operation, typically around 10-15 mph. Condition occurs repeatedly during normal driving and feels like slipping or delayed engagement. Transmission fluid was replaced, but the problem persists. No warning lights or messages have appeared. The issue may reduce driver confidence and affect acceleration when entering traffic or crossing intersections. Problem is reproducible and appears to be worsening over time. Vehicle available for inspection.
- Fuel/propulsion system · Power train
The entire transmission had to be replaced. The water pump also. Currently it continues to have issues with the check engine light coming on, the code it says is the fuel sensors.
- Engine · Fuel/propulsion system · Power train
I press on the gas pedal and the car won't move. I will be at a stop sign and I'll remove my foot from the break, step on the gas and the car stalls it won't really go. I almost have to floor it to get it to move. Has happened multiple times.
- Suspension
The contact owns a 2022 Ford Escape. The vehicle was taken to Midas for a service appointment, and the contact was informed that the rear shocks were leaking. No warning lights were illuminated. The contact was informed that the rear shocks needed to be replaced. The vehicle was not repaired. The…
The contact owns a 2022 Ford Escape. The vehicle was taken to Midas for a service appointment, and the contact was informed that the rear shocks were leaking. No warning lights were illuminated. The contact was informed that the rear shocks needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was confirmed that the rear shocks were leaking. The contact was informed that the rear shocks needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 27,125.
- Engine · Fuel/propulsion system · Power train
Shortly after purchasing my 2022 Ford Escape, I began experiencing hesitation during acceleration, loss of power, RPM fluctuations, loud howling and whining noises, grinding noises, exhaust-related rattling, coolant bubbling, and a strong sulfur/rotten egg odor. The problems were reported…
Shortly after purchasing my 2022 Ford Escape, I began experiencing hesitation during acceleration, loss of power, RPM fluctuations, loud howling and whining noises, grinding noises, exhaust-related rattling, coolant bubbling, and a strong sulfur/rotten egg odor. The problems were reported repeatedly to the selling dealer and Ford service departments. Despite multiple complaints, I was repeatedly told nothing was wrong with the vehicle. The vehicle continued to deteriorate and now struggles to accelerate and produces extremely loud noises during operation. The condition creates a safety concern because the vehicle does not respond normally when accelerating and may not be able to maintain speed safely in traffic. I also discovered an open safety recall involving a potentially cracked fuel injector that could allow fuel or fuel vapor to accumulate on the engine and create a fire risk. The recall remains incomplete because a remedy is not currently available. The vehicle has been inspected by dealership service departments and an independent transmission specialist. The problems have been ongoing since shortly after purchase and continue to worsen.
- Unknown or other
As I was driving, I heard a sliding sound and something bumping every time I braked. It was hard to tell where it was coming from, but It sounded like it was above the sunroof shade. When I stopped, I pushed the open button to open the shade and a large metal piece that goes between the sunroof…
As I was driving, I heard a sliding sound and something bumping every time I braked. It was hard to tell where it was coming from, but It sounded like it was above the sunroof shade. When I stopped, I pushed the open button to open the shade and a large metal piece that goes between the sunroof glass pieces came crashing down. At the same time, the shade unhooked and snapped back into the headliner, making a hole in the liner and an incredibly loud noise. If my pets or a passenger were in the back seat, they definitely would have been hit by the metal piece and possibly the shade. The noise itself could have caused a crash had I been driving. There was no warning about this, and when I called the dealer, they said they hadn't heard of it. However, online, there are significant reports of this metal piece coming off in the Ford Escape, especially in the heat. It is only held on by double sided tape.
- Engine · Fuel/propulsion system
Vehicle has trouble turning back on after filling with gas. The engine clicks and sometimes will not start back up without a jump. The battery has been replaced. The check engine light is on.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Underhood fires caused by fuel leak
On April 11, 2024, NHTSA’s Office of Defects Investigation (“ODI”) opened this Recall Query (“RQ”) to investigate the adequacy of, including various safety concerns associated with, the remedy program in recalls 22V-859 (filed Nov. 18, 2022) and 24V-187 (filed Mar. 8, 2024). The vehicle population associated with…
On April 11, 2024, NHTSA’s Office of Defects Investigation (“ODI”) opened this Recall Query (“RQ”) to investigate the adequacy of, including various safety concerns associated with, the remedy program in recalls 22V-859 (filed Nov. 18, 2022) and 24V-187 (filed Mar. 8, 2024). The vehicle population associated with these recalls includes certain MY 2020-2022 Ford Escape vehicles and MY 2021-2023 Ford Bronco Sport vehicles equipped with 1.5L engines. The safety defect in each recall involves high-pressure fuel injectors that are susceptible to cracking, allowing liquid fuel and fuel vapor to migrate onto hot surfaces within the engine compartment potentially resulting in underhood vehicle fires. The remedy programs described in recalls 22V-859 and 24V-187 are identical and involve both a software component and a hardware component. Specifically, Ford developed an updated engine control software designed to detect a pressure drop in the high-pressure fuel rail, provide instrument cluster messaging to the driver, invoke a strategy to disable the high-pressure fuel pump, derate the engine output, and lower the temperatures of possible ignition sources within the engine compartment. Additionally, Ford would install a tube into the engine’s cylinder head drain hole to shunt spilled liquid fuel past the various hot surfaces within the engine compartment and ultimately discard the spilled liquid fuel onto the roadway. ODI identified various safety concerns with this remedy program, which, among other things, notably did not include repairing or replacing the defective part and potentially did include the introduction of new safety defects (like fuel spilling near the spark plugs and fuel spilling onto the public roadway). NHTSA opened this investigation to evaluate these concerns with the remedy program, including whether the vehicles were still susceptible to underhood fires even post-remedy. As described in more detail in the Additional Summary posted simultaneously with this resume, ODI conducted a thorough investigation that included analyzing data and other materials received in response to two Information Requests, as well as inspections of post-remedy vehicles that experienced an underhood fire. ODI and Ford worked to identify and locate vehicles that experienced post-remedy fires and conduct joint vehicle inspections. ODI’s investigation also prompted Ford to initiate a more in-depth evaluation of the defect, including Ford’s conducting component level testing of high-pressure fuel injectors. ODI met with Ford on several occasions throughout this investigation to jointly conduct certain of these described tasks and to discuss test results. A collateral issue surfaced as a result of this investigation: in March 2025, Ford realized that despite relevant repairs having been recorded as successfully completed, approximately 33,576 vehicles subject to recalls 22V-859 and 24V-187 did not have the software component of the remedy program installed correctly. Thus, on March 27, 2025, Ford filed a new related recall (25V-165) for these vehicles, notifying NHTSA and the public that they were still at risk of experiencing an underhood vehicle fire due to cracked fuel injectors despite the consumer having had their vehicle remedied pursuant to one of the two earlier recalls. In June 2025, Ford committed to implementing a new remedy program to repair the vehicles. On July 11, 2025, Ford documented this commitment in a new recall filing (25V-467), which explains that Ford’s upcoming remedy program will involve proactive replacement of all high-pressure fuel injectors within the recall population. In view of the recall action taken by Ford, ODI is closing this Recall Query, which was opened given NHTSA’s concerns that the initial remedy programs of the software to detect the pressure drop plus installation of the drain tube did not constitute an adequate repair. The agency reserves the right to take additional action if warranted by future circumstances.
- Failed Door Check Arm Attachment Point
On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has…
On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupants’ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Ford’s testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present. Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Ford’s customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011951Some 2020-2024 Escape and Corsair Vehicle built on or before 17-Aug 2024 equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
- 11011931When replacing the 12V battery on 2022-2025 Escape hybrid vehicles, download and run the Battery Type Configuration application using the latest version of the Ford Diagnostic and Repair System (FDRS) scan tool.
- 11010795Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L FHEV powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events.
- 11009564Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.
- 11009563Some 2020-2024 Escape and Corsair Vehicle built on or before 17-Aug 2024 equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
- 11009190Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.
- 11008947Some 2022 Escape built on or before 03-Mar-2022, 2022 Bronco Sport built on or before 04-Mar-2022 and 2022 Maverick built on or before 25-Jan-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM).
- 11008365In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM). Reason for supplement: labor allowances/program term updates
- 11007962Some 2020-2024 Escape, 2021-2024 Bronco Sport and 2022-2024 Maverick vehicles may exhibit the uncommanded locking of the driver door after the door is closed.
- 11007127Quality improvements include: - Improved Phone as A Key functionality post Enhanced Central Gateway module (ECG) reset. -Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation. - Addresses potential vehicle no start after OTA update.
- 11006862Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- 11006452Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
- 11006036Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
- 11005746Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
- 11005710Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
- 11003146Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
- 11003136Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.
- 11002806Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022-2023 Model Year Maverick Vehicles Equipped With 2.5L HEV/PHEV Engine Long Block Replacement In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM).
- 11001646This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
- 11001583This article supersedes TSB 23-2335 to update the TSB title, vehicles affected and parts list. Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.
- 11001142Certain 2020 - 2023 Model Year Escape Vehicles - Inspect Front Door Check-Arm Reinforcement Spot Welds
- 11000741Some 2020-2024 Escape and Corsair Vehicle equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating surface.
- 11000295Some 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.
- 11000187Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10253552Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
- 10252410Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251241Advance Notice - Customer Satisfaction Program 23B56 Certain 2020 - 2023 Model Year Escape Vehicles - Front Door Check-Arm Reinforcement Broken Spot Welds
- 10250852Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 102505262022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
- 10244853Some 2020-2023 Escape/Corsair vehicles may exhibit a condition where the vehicle drifts left and right within the vehicle's lane while the lane keeping assist is active. The lane keeping aid assists the driver by providing steering torque to help the driver keep the vehicle in the lane when it detects unintentional drifting toward the outside of the lane. Additionally, adaptive cruise control with lane centering provides constant steering torque to keep the vehicle centered in the lane while cruise control is engaged. These are operating characteristics of the lane keeping systems. Refer to the Owner's Manual for complete description of the operation of these systems. Do not attempt diagnosis or repairs or submit a claim for this condition. Inform the customer that the lane keeping system is only an aid, and their hands should stay on the steering wheel at all times while driving.
- 10244711Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.
- 10244707Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
- 102436112022-2023 Escape and Bronco Sport vehicles equipped with 1.5L engines should add local fuel once the vehicle arrive to the dealership to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between manufacturing plant and final market. Make sure that the vehicles in stock have local fuel added.
- 10243535Some 2020-2022 Escape and 2021-2022 Corsair vehicles may exhibit a condition where the brake service mode is inoperative using the Workshop Manual (WSM) routine and/or Parking Brake Limited Function-Service Required message displayed in the instrumental panel cluster (IPC) after opening the drivers door. This may be due to the software installed in the anti-lock brake system (ABS) module. To correct this condition, reprogram the ABS module to the latest software available. For claiming, use causal part number 2C219 and the applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
- 10243482Some 2020-2023 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.
- 10243409Certain 2022 Model Year Escape Vehicles - Oxford White Paint Off-Color
- 10241627In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Every Ford Escape model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.