2012 Ford Escape

Recalls

2 recalls name the 2012 Ford Escape. Newest first.

• Fuel system, gasoline › Delivery › Fuel pump

  Oct 26, 2016NHTSA 16V777000329,265 vehicles

  Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

  Risk and remedy

  Risk

  A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy

  Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

  Full recall details →

• Suspension › Front › Wheel bearing

  Jun 3, 2015NHTSA 15E045000576 vehiclesEquipment

  The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension…

  Risk and remedy

  Risk

  Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

  Remedy

  Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

  Full recall details →

Owner complaints

What owners report most

1. Steering140
2. Fuel/propulsion system137
3. Engine73
4. Vehicle speed control70
5. Structure68
6. Power train66
7. Unknown or other44
8. Electrical system42
9. Fuel system, gasoline26
10. Air bags25

Latest complaints

• Oct 18, 2026NJ
  Steering

  [XXX]. We were pulling away from the gas pump with our children and the steering wheel suddenly stiffened on my husband and we almost hit another car! There was absolutely no warning and it was a scary experience. This should be fixed and it known issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Oct 2, 2026TX44,000 miCrash1 injury
  Air bags · Vehicle speed control › Accelerator pedal
  The contact owned a 2012 Ford Escape. While driving in a parking lot at approximately 18-20 MPH, the vehicle unintendedly accelerated, and the brake pedal was depressed but failed to stop the vehicle. The vehicle struck a fence and an apartment building. The air bags did not deploy. The contact…

  The contact owned a 2012 Ford Escape. While driving in a parking lot at approximately 18-20 MPH, the vehicle unintendedly accelerated, and the brake pedal was depressed but failed to stop the vehicle. The vehicle struck a fence and an apartment building. The air bags did not deploy. The contact sustained a cut above the nose, right shoulder pain, and a concussion. The contact received medical attention. The vehicle was towed by the insurance company and declared a total loss. The failure mileage was 44,000.

• Sep 29, 2026VA
  Engine
  Check engine light having a single code P2111 occurring after reduction of power. Vehicle looses power at varying speeds including highway speeds. I have not had it professionally diagnosed. In the process of replacing the I A C. My research indicates that the NHTSA is in the process of…

  Check engine light having a single code P2111 occurring after reduction of power. Vehicle looses power at varying speeds including highway speeds. I have not had it professionally diagnosed. In the process of replacing the I A C. My research indicates that the NHTSA is in the process of investigating complaints of this component malfunctioning across several Ford model vehicles. The abrupt loss of forward momentum is a serious hazard to myself, passengers and vehicles behind me. This has now occurred on about seven occasions since late September. I will no longer drive this vehicle until I replace and test drive the new I A C on or about October 1, 2026.

• Sep 29, 2026KS
  Steering

  The power steering failed unexpectedly. I am not sure what the problem is but there is fluid all over the wheel well. I see that the was a recal on the power steering. How can I find out why my car was not included?

• Sep 26, 2026CA
  Steering
  I started the truck and began to back out of my parking spot but the steering was so stiff I couldn't turn so I shut it off. After about 3 minutes I stated it up and the steering was fine. The. It happened the next day while I was driving and that was terrifying!!! It became extremely difficult to…

  I started the truck and began to back out of my parking spot but the steering was so stiff I couldn't turn so I shut it off. After about 3 minutes I stated it up and the steering was fine. The. It happened the next day while I was driving and that was terrifying!!! It became extremely difficult to steer so I found the strength to turn and park. After turning the truck off and on it was fine.. Now the truck is in my driveway and the steering so stiff that I'll have to leave it.

• Sep 19, 2026AZ
  Structure › Body
  Sun roof is leaking into the passenger compartment. Car was typically parked under cover and not driven in inclement wether. Drain hose was found not to be clogged however water is leaking into the passenger compartment. Staining the headliner seats and collecting on the floors. The date is the…

  Sun roof is leaking into the passenger compartment. Car was typically parked under cover and not driven in inclement wether. Drain hose was found not to be clogged however water is leaking into the passenger compartment. Staining the headliner seats and collecting on the floors. The date is the most recent occurrence. The water falls into the vehicle and can short or cause fire to occur on the instrument panel, radio, shift mechanism, or HVAC control. This issue is documented on Ford vehicles containing the same component. Across different vehicles and model years. I believe a recall or TSB should be included on this vehicle.

• May 22, 2026NE
  Steering

  No power steering hard to turn left and right

• Apr 30, 2026FL
  Electrical system · Steering
  Vehicle: 2012 Ford Escape Issue: Loss of steering assist while driving While operating my vehicle, the power steering assist suddenly fails, making the steering wheel extremely difficult to turn. This creates a dangerous driving condition and significantly increases the risk of an accident. This…

  Vehicle: 2012 Ford Escape Issue: Loss of steering assist while driving While operating my vehicle, the power steering assist suddenly fails, making the steering wheel extremely difficult to turn. This creates a dangerous driving condition and significantly increases the risk of an accident. This issue appears to match known problems with the electric power steering system in this vehicle, which has been the subject of recalls for similar model years. However, my VIN is not currently included. The failure has occurred while driving and has now made the vehicle unsafe to operate. I am requesting investigation into this issue and expansion of the recall to include additional affected vehicles, as this is a serious safety hazard.

• Mar 24, 2026MO
  Steering

  I was driving approximately 35mph and the steering got extremely difficult. I had to use all my strength to try to turn the wheel. I pulled into a gas station parking lot, turned the car off, restarted the car and steering was back to normal. Has happened 2 times since. I had a mechanic friend look at it and he couldn't find a reason why it would do that.

• Jan 28, 2026PA153,000 mi
  Fuel system, gasoline

  The contact owns a 2012 Ford Escape. The contact stated that after refueling the vehicle, there was a strong fuel-like odor entering the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,000.

• Jan 8, 2026MA
  Fuel/propulsion system

  Clearly the vehicle is leaking and is a fire hazard. I received a notice that it has been recalled but it’s not showing up under my vin.

• Oct 29, 2025WA121,000 mi
  Steering
  The contact owns a 2012 Ford Escape. The contact stated that while driving at 30 MPH, the steering wheel locked. The contact used force to turn the steering wheel while driving to the residence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who inspected the…

  The contact owns a 2012 Ford Escape. The contact stated that while driving at 30 MPH, the steering wheel locked. The contact used force to turn the steering wheel while driving to the residence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who inspected the vehicle and retrieved DTC: B2278. The independent mechanic determined that the power steering control module and sensor had failed and needed to be replaced. The sensor was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.

• Oct 16, 2025KY
  Suspension
  Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of…

  Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of through out the years. My 70 year old mother could have been seriously injured if not dead. Never have i seen a sub frame rot like that on a car unless it was sitting for many years. Now the dealership wants 3,000 dollars to replace sub frame.

• Oct 11, 2025MI
  Steering

  Driving at normal rate of speed, Power steering quits and almost lost control of vehicle. I had to struggle with steering to park vehicle away from traffic. Steering wheel becomes very stiff.

• Oct 7, 2025FL85,000 mi
  Steering
  The contact owns a 2012 Ford Escape. The contact stated that upon driving into the garage, the steering wheel was significantly loose. The steering wheel then detached but was held together by the electrical wires. There was no warning light illuminated. A mobile mechanic diagnosed the vehicle at…

  The contact owns a 2012 Ford Escape. The contact stated that upon driving into the garage, the steering wheel was significantly loose. The steering wheel then detached but was held together by the electrical wires. There was no warning light illuminated. A mobile mechanic diagnosed the vehicle at the residence. The mechanic determined that the upper steering column shaft had detached. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.

• Oct 1, 2025OK
  Steering

  In other year models the power steering sensor has been under recall. I have a 2012 ford escape. That randomly the power steering does out this part has been replaced twice with no ultimately fixing the issue. It’s so dangerous when your driving 75 on the highway and the power steering goes out and the power heel jerks from your hands and you almost run off the road or run someone else off the road.

• Sep 14, 2025IN
  Steering

  Was driving approximately 35mph and the steering got extremely difficult. Was able to get car safely off street. Turned car off, restarted car and steering was back to normal. Haven’t had problem since this one time. Called local dealer about electric steering and was told it was not in previous recall group of vehicles.

• Aug 12, 2025TX
  Fuel/propulsion system

  It just started leaking fuel about a month ago and never stops

• Aug 12, 2025TX
  Fuel/propulsion system

  Gas tank leaking fuel around the joint where the fuel filler hose connects to the tank. It is NOT leaking at the hose connection but is leaking where the fitting connects/enters the tank.

• Jul 30, 2025TN
  Suspension
  I have had a multitude of issues regarding the steering and suspension of my 2012 ford escape limited. I have replaced the same parts multiple times over a short period of time. And the parts normally would not be replaced but once in a car lifetime such as control arms 4x 3x on passenger 1x on…

  I have had a multitude of issues regarding the steering and suspension of my 2012 ford escape limited. I have replaced the same parts multiple times over a short period of time. And the parts normally would not be replaced but once in a car lifetime such as control arms 4x 3x on passenger 1x on driver. But anyway this led to me finding out that my front passenger subframe is rotted. Which led me to a community chat about this vehicle where I found people that have had accidents been hurt and this is a common thing to happen with this vehicle. The subframe should not rot especially on one side I’m particularly without a reason. There is a recall for some 2012 ford escapes for this part but for some reason my car is not on that recall. My car is now a danger to drive. The recall should include all vehicles that have the issue with that part. My vehicle is unsafe to drive now. Idk how long it’s been like that. I’ve had part after part replaced because of this but no one had figured it out until my most recent mechanic. I have had my wheel fall off my vehicle while driving when my first control arm broke because the rot in the subframe is causing the rubber inside the control arm to wear fast. So when my control arm broke when I was driving luckily I was on a street rd not a highway I was not hurt but had to get it towed. My wheel dropped a second time while I was driving because of the same issue where the rot on the subframe is, is at the connection to the control arm where the rubber is. So there’s 2 times I could’ve been seriously hurt. I drive on the highway a lot. I have been very lucky. There is cases of people being hurt and having accidents because of this. I’m on a chat about this vehicle where an overwhelming amount of owners have the same exact issue with this part.

• Jul 28, 2025FL
  Unknown or other
  My 2012 Ford Escape has a critical HVAC defect that impairs defrost performance and poses a serious safety risk. Specifically, the desiccant bag within the A/C system’s dryer appears to break down over time, releasing particles into the system. This causes clogging and malfunction of the thermal…

  My 2012 Ford Escape has a critical HVAC defect that impairs defrost performance and poses a serious safety risk. Specifically, the desiccant bag within the A/C system’s dryer appears to break down over time, releasing particles into the system. This causes clogging and malfunction of the thermal expansion valve (TXV) and other components, ultimately preventing the system from producing cold, dry air necessary to clear interior windshield fog and maintain visibility. This is not a maintenance issue or a wear-and-tear problem. The desiccant bag is a sealed internal component, and its disintegration appears to be the result of a design or manufacturing defect. I have personally replaced key components (including the TXV and dryer) multiple times, yet the problem persists. Each time, the system works temporarily, then begins to fail again. Inspection of previously replaced components reveals no external cause of failure. In Florida’s climate, where humidity is high and sudden rain is common, a functioning defroster is essential for safety. Without adequate cooling and dehumidification, the windshield fogs up quickly and cannot be cleared. This creates a serious and unpredictable visibility hazard during everyday driving, especially during morning commutes or in wet weather. Despite the apparent systemic nature of this problem and numerous online reports of similar issues in Ford Escape models of this era, Ford has not issued a recall or technical service bulletin. A recall should be considered due to the direct impact this issue has on driver visibility and safe vehicle operation.

• Jul 11, 2025IL160,000 mi
  Steering · Vehicle speed control
  The contact owns a 2012 Ford Escape. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel made an abnormal whining sound. Additionally, the contact stated that while accelerating from a stop, the vehicle hesitate. There were no…

  The contact owns a 2012 Ford Escape. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel made an abnormal whining sound. Additionally, the contact stated that while accelerating from a stop, the vehicle hesitate. There were no warning lights illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.

• Jul 7, 2025MD130,000 mi
  Steering
  The contact owns a 2012 Ford Escape. The contact stated while driving at approximately 25 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column…

  The contact owns a 2012 Ford Escape. The contact stated while driving at approximately 25 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

• Jun 18, 2025MO145,000 mi
  Steering
  The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed around a roundabout, the vehicle independently veered toward the right before the steering wheel became firm. No warning light was illuminated. The vehicle was taken to a local independent mechanic…

  The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed around a roundabout, the vehicle independently veered toward the right before the steering wheel became firm. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the electronic steering column needed to be replaced. The local dealer was contacted; however, the part to perform the repair was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

• Apr 25, 2025NY
  Steering
  RE: Subject: Urgent Concern Regarding Power Steering Failure - 2012 Ford Escape (VIN: [XXX] ) I am writing to express my urgent concern regarding a significant and recurring power steering failure in my 2012 Ford Escape, which I have owned for thirteen years. I have been experiencing a complete…

  RE: Subject: Urgent Concern Regarding Power Steering Failure - 2012 Ford Escape (VIN: [XXX] ) I am writing to express my urgent concern regarding a significant and recurring power steering failure in my 2012 Ford Escape, which I have owned for thirteen years. I have been experiencing a complete loss of power steering while driving, creating extremely dangerous situations. This issue is not intermittent; it occurs frequently and without warning, making my vehicle difficult to control, particularly at lower speeds. I am now unable to drive my beloved car, My research indicates that Ford issued a safety recall for similar power steering problems in several 2011-2013 Ford models, including the Taurus, Flex, Fusion, and others. The recall, as described on [XXX] , addressed "a potential intermittent electrical connection in the steering gear that might result in the loss of electric power steering assist while driving." This description perfectly matches the issues I am experiencing. Despite these known problems and the related recall, I did not receive any notification, and my 2012 Ford Escape was not included in the listed models. I am deeply concerned and puzzled by this omission, as the safety risk is identical. The loss of power steering has repeatedly placed me in potentially hazardous situations, and I fear for my safety and the safety of other drivers. I urgently request your assistance in resolving this matter. Specifically, I would like to: Determine why my 2012 Ford Escape was not included in the power steering recall, given the identical symptoms. Request an immediate inspection of my vehicle by a certified Ford technician to diagnose and repair the power steering issue. Inquire about any potential remedies, including financial assistance, for the repairs, considering the known recall and the safety risk involved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Electronic Throttle Body Malfunction

  PE13003Opened Feb 21, 2013Closed Feb 28, 2014
  On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this…

  On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that

• Electronic Throttle Body Malfunction

  DP12006Opened Oct 2, 2012Closed Feb 21, 2013
  In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford…

  In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10205031Touchscreen navigation system - arabic language - blank screen
• 102050086F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013
• 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10177599These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
• 10177598These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
• 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.
• 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
• 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
• 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 100752736F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped with a 6F35 automatic transmission may exhibit a fluid leak from the left hand (LH) transmission halfshaft seal due to wear on the transmission case bushing.
• 10058224Ford 2008-2012 escape/mariner: bulletin information regarding steering control module with dtc b2278, not required to have steering column replaced.
• 100581962008-2012 ford escape/mariner: service information involving the power steering control module with dtc b2278- steering column replacement IS not required.
• 10058067Ford 2009-2014 escape, 2010-2014 fusion, 2012-2014 edge, explorer, 2013-2014 taurus: lincoln 2013-2014 mkt,mkz: mercury 2009- 2011 mariner, 2010-2011 milan. Some vehicles equipped with 6F35 automatic transmission may exhibit a fluid leak from the left hand transmission halfshaft seal due to wear on the transmission case bushing.
• 10057865Ford: after powertrain control module reprogramming, the malfunction indicator lamp (mil) IS on with several diagnostic trouble codes (dtc) p06b8, p068a, p2610, if key not left for 30 seconds in off position following programming on some model 2009-15 vehicles.
• 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
• 10057723Ford: a job aid was developed and now available for the ptu internal or external fluid leakage for all wheel drive vehicles.
• 10056711Ford/lincoln: there IS an extended warranty coverage for the loss of ABS speed signal related communication that disable obdii system monitors for pcm reprogramming. Model 2011-14 f-super duty, escape, taurus, fusion, MKT, MKZ.
• 10056710Mercury/ford: in one or more speed settings, electronic manual temperature control (emtc) a/c system IS warm and/or lack blower motor operation in settings due to damaged blower motor resistor caused by water entering heater and evaporator core housing. Model 2008-12 escape, mariner.
• 10056184Lincoln/ford: in powertrain control module (pcm), that allows anti lock brake system (ABS) and output shaft speed sensor (oss) signal faults, a software error has occur and disabled on board diagnostic (obd) monitors with no illumination of malfunction indicator lamp (mil). Model 2011-2014 f-super duty, escape, taurus,fusion, MKT, MKZ.
• 10056183Ford: the throttle body internal motor contacts may be contaminated, resulting in an electrical, intermittent, connectivity, causing malfunction indicator lamp (mil) or wrench light to be illuminated. Model 2009-2012 fusion, milan, escape, mariner. Updated 11/18/14.
• 10055355Ford: the wrench light will illuminate when 4X4 function IS inoperative due to active torque coupling solenoid coil wiring being broke, but a kit IS available to service rear axle assembly/rear drive unit (rdu), at lower level. Model 2008-2012 escape, mariner.
• 10055321Mercury/ford: on some vehicles, there IS a fluid leakage, coming from left hand (lh) halfshaft seal of the automatic transmission and a service kit IS available now, for repair. Model 2009-2012 escape, mariner, fusion, milan.
• 10055019Ford: within 20 seconds after remote starting vehicle, there IS a start stall issue and diagnostic trouble code (dtc) p1594 IS set in body control module (bcm). Model 2012-2014 focus, 2013-2014 escape, c-max.
• 10054926Ford: throttle body will develop contamination on internal motor contacts resulting in an intermittent electrical connectivity and malfunction indicator lamp (mil) or wrench light will illuminate. Model 2009-2013 fusion, milan, escape, mariner. Updated 5/7/14.
• 10054916Ford/mercury: if diagnostic code b2278 IS stored in power steering control module (pscm), it needs replacing with torque sensor service kit that IS available and if not, does not apply. Model 2008-2012 escape, 2008-2011 mariner.
• 10054575Ford: on the left hand half shaft seal, there IS a fluid leak from the transmission because of wear on case bushing. Model 2009-2012 escape, 2009-2011 mariner, 2010-2012 fusion, 2010-2011 milan.
• 10053656Ford: due to an intermittent loss of rpm or lack of acceleration, in some vehicles, with illuminated wrench light, diagnostic trouble codes (dtcs) p2111, p2112 may or may not be stored in powertrain control module (pcm). Models 2009-12 escape, mariner, fusion, milan.
• 10053408Ford: on various vehicles with my touch,after any apim programming, replacement or disconnect from front display interface module (fdim), touchscreen calibration must be performed. Model years 2011-2013. No models listed.
• 10053325Ford: the sun visor vanity mirror door, on some vehicles, fails to close or IS loos and causes mirror light to stay on. Models 2012-2013 mustang, explorer, F-150 and 2012 escape.
• 10053063Mercury/ford: on some vehicles, the front seat track assemblies may show rust or corrosion and may need track assembly cleaned. Model 2009-2012 escape, mariner.
• 10052191Ford/lincoln/mercury: some vehicles may experience an illuminated mil or safety stop now message, or a no start condition or possible misfire or roughness at idling through 2000rpm or a lack of acceleration. Models 2009-12 escape, 2009-11 mariner, milan, 2010-12 fusion, 2011-14 mustangs, 2013 c-max, fusion, MKZ hybrid.
• 10044540Ford: due to a possible leak in the internal check valve, the red brake lamp illuminates with diagnostic trouble code (dtc) c1015, c0101c or p1a1b with brake pedal feeling no change.

Every Ford Escape model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.