2023 Ford Escape
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Escape › 2023
These records cover every 2023 Ford Escape. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2023 Ford Escape. Newest first.
Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.
Risk and remedy
Risk
An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
Risk and remedy
Risk
An overheated engine block heater can increase the risk of a fire.
Remedy
Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as…
Risk and remedy
Risk
An engine compartment fire increases the risk of injury.
Remedy
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…
Risk and remedy
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk and remedy
Risk
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208…
Risk and remedy
Risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.
Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
Risk and remedy
Risk
Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
Remedy
Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Remedy
Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting…
Risk and remedy
Risk
An engine compartment fire increases the risk of injury.
Remedy
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Owner complaints
102 complaints2 involved a crash3 involved a fire1 injuries
What owners report most
Latest complaints
- Power train
I was driving to work and the transmission faltered, grinded, tried to shift, and I thought the vehicle was going to crash. There were cars around me, and I was going about 30 to 35 miles per hour. I was able to pull over and turned off the car. I then drove it to an auto shop and the mechanic…
I was driving to work and the transmission faltered, grinded, tried to shift, and I thought the vehicle was going to crash. There were cars around me, and I was going about 30 to 35 miles per hour. I was able to pull over and turned off the car. I then drove it to an auto shop and the mechanic stated that it is the transmission. My Ford Escape 2023 has 68,000 miles. It has stalled twice on the road at a stop light/stop sign since August 2026 also. I no longer trust that the vehicle is safe.
- Power train
The transmission failed while driving around XXX near the Legends in [XXX]. Restarting from a stop the transmission clunked and after parking it would no longer go in reverse. Safety was a concern because the incident happened in a heavy traffic area. There were no other warnings from the car…
The transmission failed while driving around XXX near the Legends in [XXX]. Restarting from a stop the transmission clunked and after parking it would no longer go in reverse. Safety was a concern because the incident happened in a heavy traffic area. There were no other warnings from the car itself. The day before it had a little difficulty starting but it worked fine once driving began. In retrospect, that may have been a sign. Now, the company Kansas Municipal Utilities has had three Escapes from the fleet have failed transmissions for the same reason, loose pins, over just a month, that it seems like a larger issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
The contact owns a 2023 Ford Escape. The contact stated that while driving 45 MPH, the vehicle decelerated unintendedly. Additionally, the transmission was unable to be shifted in reverse(R). An unknown warning light flashed briefly. The contact stated that after the transmission was shifted in…
The contact owns a 2023 Ford Escape. The contact stated that while driving 45 MPH, the vehicle decelerated unintendedly. Additionally, the transmission was unable to be shifted in reverse(R). An unknown warning light flashed briefly. The contact stated that after the transmission was shifted in reverse to reverse out of the driveway, the vehicle jerked abnormally. The dealer was contacted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 63,000.
- Electrical system · Forward collision avoidance › Warnings · Power train
While driving, multiple unrelated warning lights and warning messages appeared on the dashboard. Odometer changed to display dashes instead of mileage. Speedometer got stuck displaying an incorrect value (such as '0' when the vehicle was in motion, or '59' when the vehicle was as a complete stop).…
While driving, multiple unrelated warning lights and warning messages appeared on the dashboard. Odometer changed to display dashes instead of mileage. Speedometer got stuck displaying an incorrect value (such as '0' when the vehicle was in motion, or '59' when the vehicle was as a complete stop). Warning messages displayed while vehicle was in motion included "Park brake fault Service now", "Pre-Collision Assist not available", "Service AdvanceTrac", "Cross-Traffic System fault", and several more. Ford mobile app connected to the car reported 26 different errors. Safety was at risk due to speedometer displaying incorrect values and safety features going offline. Symptoms would come and go without driver intervention. After turning off the vehicle, vehicle failed to start entirely and had to be towed to the dealer. Dealer found the "whole FD-CAN network will not communicate" and traced the issue to an intermittent open circuit in the Power Steering Control Module. Additional photo + video evidence available upon request.
- Electrical system · Lane departure › Blind spot detection · Power train
About a month ago, my vehicles dash lit up and the car told me to shut it off. I had it towed to the dealership who then completed module updates and said I was all set. 20 minutes after picking it up, all of the lights came back on the dash and I brought it back. They again completed some kind of…
About a month ago, my vehicles dash lit up and the car told me to shut it off. I had it towed to the dealership who then completed module updates and said I was all set. 20 minutes after picking it up, all of the lights came back on the dash and I brought it back. They again completed some kind of update with little to no information on what they did or the steps they took. Once again, I picked up my vehicle and immediately had a lit up dash. It was brought back and they had my car for 2 weeks before installing a new module. After picking up my car, I again dealt with lights on my dash, but this time one in particular. I had a notice to “Service Advancetrac” and a notification on my Ford app about Powertrain Failure.
- Structure › Body
The liftgate hinge cover flew off of my car on the highway and hit the car behind me. Other Escape years have been recalled, but the 2023 year was skipped.
- Electrical system
Ford issued notice 25SC4 then issued another one, 26N15 about the risk of fire with the high voltage battery in my car. These notices state a potential for a short circuit in the battery which they say could result in "increasing the risk of a crash" , "increasing the risk of injury", and it "can…
Ford issued notice 25SC4 then issued another one, 26N15 about the risk of fire with the high voltage battery in my car. These notices state a potential for a short circuit in the battery which they say could result in "increasing the risk of a crash" , "increasing the risk of injury", and it "can progress to a vehicle fire". These are all unacceptable risks to me and my family. Their software "remedy" is to reduce the charging limit to 80% (12% of the electric driving range.) This is not acceptable to me. And the remedy only reduces the risk of a fire, it does not eliminate it. I think to best and safest resolution is to replace the batteries.
- Power train · Service brakes · Vehicle speed control
**On August 19, 2026, while driving my 2023 Ford Escape on Interstate 57 (I-57), with approximately 35,575 miles on the vehicle, the vehicle suddenly accelerated unexpectedly. I immediately attempted to apply the brakes, but the vehicle did not respond as expected and I could not stop it…
**On August 19, 2026, while driving my 2023 Ford Escape on Interstate 57 (I-57), with approximately 35,575 miles on the vehicle, the vehicle suddenly accelerated unexpectedly. I immediately attempted to apply the brakes, but the vehicle did not respond as expected and I could not stop it immediately. I became very frightened and started sounding the horn and turned on the hazard warning lights. I noticed that the lane immediately to my right was relatively clear, so I moved into that lane and applied the brakes again. The vehicle then responded to the brakes, allowing me to slow down and stop. I moved as far to the right as possible and stopped on the side of the road. I was extremely shaken and felt dizzy after the incident. I stopped to catch my breath and contacted my husband to tell him what had happened. During the incident, the Check Engine Light came on and the vehicle displayed the message “Powertrain Malfunction / Reduced Power.” I took the vehicle to a Ford dealer for inspection. The dealer diagnosed a turbocharger problem and advised that the turbocharger needs to be replaced under warranty. The vehicle was left at the dealership for repair, and I was provided with a loaner vehicle. The vehicle and the affected components are available for inspection upon request. No collision occurred, but the unexpected acceleration and the vehicle’s initial failure to respond to braking created a serious safety risk and I nearly had an accident.**
- Engine and engine cooling › Engine › Gasoline › Turbo/supercharger
My 2023 Ford Escape (with fewer than 50,000 miles) began experiencing significant mechanical issues. I noticed exhaust fumes entering the cabin that passengers and I would inhale, loud noises from under the hood, and lose power during acceleration. After inspecting the vehicle, the dealership…
My 2023 Ford Escape (with fewer than 50,000 miles) began experiencing significant mechanical issues. I noticed exhaust fumes entering the cabin that passengers and I would inhale, loud noises from under the hood, and lose power during acceleration. After inspecting the vehicle, the dealership determined that the turbocharger wastegate/flapper valve had failed mechanically, causing the turbocharger to overboost and sustain internal damage. This failure led to numerous drivability issues, including hesitation, rough shifting, delayed upshifts, loud whining noises during cold starts, slipping during acceleration, and, at times, the inability to shift beyond second gear. Ultimately, the dealership concluded that the transmission needed to be rebuilt or replaced. My vehicle remained at the dealership from January 28, 2026, through May 14, 2026, over three and a half months. The vehicle still has transmission issues and loses power at times when driving on the highway commuting to work. At this moment of time, I scheduled it to go back to the dealership on July 9th.
- Power train
The contact owns a 2023 Ford Escape. The contact stated that while driving approximately 65 MPH the "WRENCH Icon" was illuminated and the message "Service Gear Shifter" and the vehicle began to rapidly reduce speed. The contact was able to drive the vehicle to the shoulder of the highway road and…
The contact owns a 2023 Ford Escape. The contact stated that while driving approximately 65 MPH the "WRENCH Icon" was illuminated and the message "Service Gear Shifter" and the vehicle began to rapidly reduce speed. The contact was able to drive the vehicle to the shoulder of the highway road and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be rebuilt. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 33,000.
- Service brakes
The car started and when I went to put it in gear, turns off. Park brake limited function appeared on the dash . The car would not let me put it in gear without turning off. A month prior my dash with the speedometer was blank while driving not allowing me to see my speed . I turned the car off and on three different times. Only after sitting for several hours would the dash info reappear.
- Electrical system
The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the unrepaired recall repair was an inconvenience because the battery could only…
The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the unrepaired recall repair was an inconvenience because the battery could only be charged to 80-percent. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.
- Engine and engine cooling › Engine › Gasoline › Turbo/supercharger
The contact owns a 2023 Ford Escape. The contact stated that while the vehicle was parked, the engine unexpectedly stated revving at a high rate. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with turbo charger assembly failure. The turbo…
The contact owns a 2023 Ford Escape. The contact stated that while the vehicle was parked, the engine unexpectedly stated revving at a high rate. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with turbo charger assembly failure. The turbo charger assembly was replaced; however, the failure persisted. The oxygen sensor was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,616.
- Electrical system · Lane departure › Assist · Lane departure › Warning
My 2023 Ford Escape is equipped with a factory-installed rearview backup camera system and SYNC infotainment system. Beginning on or around February 2026. I began experiencing a series of recurring, intermittent, and worsening failures with the rearview camera and the Accessory Protocol Interface…
My 2023 Ford Escape is equipped with a factory-installed rearview backup camera system and SYNC infotainment system. Beginning on or around February 2026. I began experiencing a series of recurring, intermittent, and worsening failures with the rearview camera and the Accessory Protocol Interface Module (APIM) that controls it. These failures render the backup camera system unreliable or completely non-functional during vehicle operation. Specific Symptoms Observed •BLUE / BLANK SCREEN: When the vehicle is placed in reverse, the rearview camera display shows a solid blue screen or goes completely blank rather than displaying the rear camera image. This failure occurs with no warning and leaves me unable to see what is behind the vehicle while backing up. •INVERTED / UPSIDE-DOWN IMAGE: The rearview camera image displays upside-down and/or mirrored, rendering the image confusing and unsafe. Guidelines, directional aids, and proximity warnings displayed on screen are also inverted, making them unusable. •DISTORTED / CORRUPTED IMAGE: The camera feed displays visual distortion, artifacts, freezing, flickering, or corruption that makes it impossible to accurately interpret what is behind the vehicle. •APIM FAILURE: The Accessory Protocol Interface Module (APIM) — the core software module controlling the SYNC 3 display and camera feed — has failed or malfunctioned. Dealership diagnosis has identified the APIM as requiring repair or replacement. This module failure is the root cause of the camera display issues described above. The failures occur intermittently and unpredictably. The camera may function correctly for a period, then fail on the next use. In some cases, the failure is persistent across multiple ignition cycles. There is no consistent triggering condition — the defect occurs in varied weather conditions, temperatures, and after varying periods of use. Turning the vehicle off and back on sometimes temporarily restores the camera, but the defect returns.
- Power train
2023 Ford Escape with approximately 80,000 miles. While traveling home, vehicle started shifting violently making loud bang. Lost acceleration while traveling on a two-way roadway with no shoulder. Vehicle would shift violently and allow acceleration momentarily and then would again lose…
2023 Ford Escape with approximately 80,000 miles. While traveling home, vehicle started shifting violently making loud bang. Lost acceleration while traveling on a two-way roadway with no shoulder. Vehicle would shift violently and allow acceleration momentarily and then would again lose acceleration. Just prior to reaching a pull off area in a safe place, the vehicle shifted violently one last time and would no longer accelerate. The service engine now warning light then came on advising of a powertrain malfunction. Vehicle was towed to Ford dealership and the technition reported that the planetary gears were locked up and a full transmission replacement would need to be done. This posed a serious safety issue on the road way due to the initial sudden speed changes becuase of the loss of acceleration and then the complete loss of ability to accelerate causing the vehilce to have to drift slowely to the shoulder while impeding traffic.
- Power train
Stopped at a Light and took off thru the intersection and car made a loud bang noise then no power and kept bogging out, pulled into parking lot and stopped then car wouldn’t move. Shut car off then restarted it and put into reverse and car drive forward, put in neutral and car still drove forward…
Stopped at a Light and took off thru the intersection and car made a loud bang noise then no power and kept bogging out, pulled into parking lot and stopped then car wouldn’t move. Shut car off then restarted it and put into reverse and car drive forward, put in neutral and car still drove forward, couldn’t get it to go into reverse, now the motor is tilting back to fire wall like motor mounts are broke and it’s make a grinding noise when idling.
- Electrical system · Engine · Lane departure › Blind spot detection
[Recurring No-Start Issue with Multiple Warning Alerts – Safety Concern] I am reporting a recurring vehicle issue involving failure to start, which I believe may pose a safety risk. The issue has occurred five times: August 11, 2023 April 12, 2025 June 13, 2025 December 12, 2025 April 1, 2026…
[Recurring No-Start Issue with Multiple Warning Alerts – Safety Concern] I am reporting a recurring vehicle issue involving failure to start, which I believe may pose a safety risk. The issue has occurred five times: August 11, 2023 April 12, 2025 June 13, 2025 December 12, 2025 April 1, 2026 During these incidents, the vehicle failed to start and displayed multiple warning messages on the dashboard. On some occasions, the vehicle only started after several hours. The vehicle becomes completely inoperable when this issue occurs. After the third occurrence, I brought the vehicle to an authorized service center. However, the issue was not resolved and has continued to occur. This repeated failure raises serious concerns about vehicle reliability and safety, as the vehicle may become inoperable without warning. I have attached documentation, including repair records and photos of the dashboard warnings. I am submitting this report so that this issue can be properly investigated.
- Electrical system · Engine
1.engine failed and my infotainment system turned off 2.i feel like I was scared because I didnt know if I was going to come back on 3. No 4. No
- Electrical system
The contact owns a 2023 Ford Escape. The contact stated that while driving at an undisclosed speed, the message "Battery Issue, Pull Over" displayed, and the battery, check engine, and master warning lights illuminated. The contact pulled over and contacted the dealer, who instructed him to turn…
The contact owns a 2023 Ford Escape. The contact stated that while driving at an undisclosed speed, the message "Battery Issue, Pull Over" displayed, and the battery, check engine, and master warning lights illuminated. The contact pulled over and contacted the dealer, who instructed him to turn off and restart the vehicle. After following the dealer's instructions, the failure was resolved. The contact later received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.
- Structure › Body · Vehicle speed control · Visibility/wiper
While pulling into a residential parking space at low speed, the vehicle (2023 Ford Escape) suddenly accelerated unexpectedly without additional throttle input. The acceleration was abrupt and forceful, and I was unable to stop the vehicle before it struck the structure in front of the parking…
While pulling into a residential parking space at low speed, the vehicle (2023 Ford Escape) suddenly accelerated unexpectedly without additional throttle input. The acceleration was abrupt and forceful, and I was unable to stop the vehicle before it struck the structure in front of the parking space. The incident occurred at very low speed and under normal driving conditions. The driver was applying the brake at the time of the unintended acceleration. Airbags deployed upon impact. There were no prior warning lights or indications of a mechanical issue before the incident. The vehicle sustained significant front-end damage.
- Electrical system
The contact owns a 2023 Ford Escape. The contact stated that while attempting to start the vehicle, the radio displayed a blank screen. A dealer was contacted. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated…
The contact owns a 2023 Ford Escape. The contact stated that while attempting to start the vehicle, the radio displayed a blank screen. A dealer was contacted. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on several occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 34,756.
- Structure › Body
The left rear liftgate hinge cover flew off in the car wash during the drying cycle. The same thing has happened to my 2020 Escape and that vehicle is covered under a recall but this 2023 Escape is not. I feel it should be because it has the same issue for the same part.
- Engine · Fuel/propulsion system
I am reporting a recurring safety issue involving sudden loss of power while driving in my 2023 Ford Escape. The vehicle has experienced multiple incidents where, while accelerating or pulling into traffic, it suddenly loses power, hesitates, or fails to respond to the accelerator. In some cases…
I am reporting a recurring safety issue involving sudden loss of power while driving in my 2023 Ford Escape. The vehicle has experienced multiple incidents where, while accelerating or pulling into traffic, it suddenly loses power, hesitates, or fails to respond to the accelerator. In some cases, the RPM drops unexpectedly, and the vehicle will not move or respond for several seconds. After this delay, the vehicle may jerk or surge forward suddenly. This creates a dangerous situation, especially when entering busy roads or intersections, as it puts me at risk of being struck by oncoming traffic. This issue has occurred multiple times and has been brought to the dealership on several occasions. The vehicle has undergone multiple repair attempts, including major engine-related repairs such as cylinder head and cooling system work, as well as a fuel system component replacement. Despite these efforts, the problem persists. On multiple visits, the dealership has stated they were unable to duplicate the issue, even though the condition continues to occur during normal driving. The vehicle has been out of service for an extended number of days due to these ongoing issues. This defect is intermittent but poses a serious safety hazard due to the unpredictable loss of power and delayed acceleration. I am concerned about the risk of an accident or injury if this issue is not properly identified and corrected. I am requesting that this issue be investigated, as it appears to be a recurring defect that may affect other vehicles of the same make and model
- Electrical system
The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Electrical system
Reporting Long term safety defect and manufacturer behavior. There was no single incident. This is an ongoing safety defect related to multiple battery recalls that now limit my vehicle to 80% charging (in the past, no plug in charging), now going on nearly three years. My Ford Escape PHEV has…
Reporting Long term safety defect and manufacturer behavior. There was no single incident. This is an ongoing safety defect related to multiple battery recalls that now limit my vehicle to 80% charging (in the past, no plug in charging), now going on nearly three years. My Ford Escape PHEV has been subject to limited charging due to these multiple recalls, and I am concerned Ford may close the recall with a software‑only fix that cannot truly validate battery safety, especially if modeled on limited and not real world charging. I have complied with all of Ford's requests which came at my expense and caused increased fuel usage and a diminished efficiency of my car. Now I need assurance that when a "fix" is determined that it will indeed be a permanent fix that is safe at 100% charge. This is a potentially crucial safety issue and thermal consequences with my grand daughters sitting above the battery is of the greatest concern.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011951Some 2020-2024 Escape and Corsair Vehicle built on or before 17-Aug 2024 equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
- 11011931When replacing the 12V battery on 2022-2025 Escape hybrid vehicles, download and run the Battery Type Configuration application using the latest version of the Ford Diagnostic and Repair System (FDRS) scan tool.
- 11010920Some 2023-2025 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, 2024-2025 Nautilus, and 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM).
- 11010789" Some 2023-2024 Escape/Corsair vehicles equipped with driver assistance features with minor feature code DBCAB for Escape and minor feature code DBCBC for Corsair and 2022-2024 Expedition vehicles equipped with driver assistance features with minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the IPC"
- 110106122023 Escape vehicles equipped with a 2.5L PHEV powertrain may exhibit a condition where the DTE display (gas) disappears from the IPC. This may be due to the software installed in the IPC.
- 11010208'-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services
- 11010001Quality improvements: -Addresses Accessory protocol Interface Module reboot at start up -Charge Status messaging strategy that also follows the IPC strategy.
- 11009564Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.
- 11009563Some 2020-2024 Escape and Corsair Vehicle built on or before 17-Aug 2024 equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11009190Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.
- 11008954Some 2023-2024 Escape vehicles may exhibit a condition where the image processing module A (IPMA) is unable to program with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating "Procedure Unsuccessful-Call Get Restore Invalid Hardware: RJ6T-14H107-BBB".
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008920Some 2023 Escape vehicles equipped with a 12 inch IPC display built on or before 10-Jul-2023 may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (or clockwise) around the roundabout.
- 11008698Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
- 11008540"Quality improvments include: - Allows the SYNC strategy for Charge Status messaging to match the Cluster messaging strategy - Improved SYNC stabilty. - Provides enhanced security when accessing external content"
- 11008225Some 2023-2024 Escape vehicles built on or before 21-Mar-2024 and equipped with a B&O audio system may exhibit an intermittent no audio condition with diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM) and/or in the accessory protocol interface module (APIM).
- 11007980Some 2023-2024 Escape vehicles equipped with a HF45 transmission may exhibit an illuminated powertrain malfunction (wrench) indicator with DTC P07E6 stored in the inverter system controller SOBDMC, the GSM will display a flashing P on the dial, the P on the instrument cluster is not illuminated, and the vehicle will be stuck in the park (P) position.
- 11007962Some 2020-2024 Escape, 2021-2024 Bronco Sport and 2022-2024 Maverick vehicles may exhibit the uncommanded locking of the driver door after the door is closed.
- 11007910Some 2023 Escape/Corsair equipped with 2.5L full hybrid electric vehicle (FHEV) or with plug-in hybrid electric vehicle (PHEV) powertrain may exhibit an intermittent 12V battery drain condition when the ignition is tuned off. This may be due to the heating, ventilation and air conditioning (HVAC) control module that keeps the controller network (CAN) bus active.
- 11007135Quality Improvements include: - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start condition post OTA update.
- 11007127Quality improvements include: - Improved Phone as A Key functionality post Enhanced Central Gateway module (ECG) reset. -Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation. - Addresses potential vehicle no start after OTA update.
- 11006837Some 2023-2024 Escape/Corsair vehicles equipped with driver assistance features with minor feature code DBCAB for Escape or minor feature code DBCBC for Corsair may exhibit various driver assistance feature warning messages displayed in the IPC.
- 11006521Some 2023-2024 Escape vehicles built on or before 10-Jun-2024 and equipped with 1.5L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0496 stored in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
- 11006477Some 2023-2024 Escape/Corsair, 2024 Nautilus vehicles may exhibit various AWD/4WD/4x4 warning messages displayed in the message center with loss of AWD function for the remainder of the active key cycle. DTCs C0095, C05D9:74, P060A, P060B, P060C, and/or P1674 may be stored in the AWD module. This condition may be due to the software in the AWD module.
- 11006452Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
- 11006009Quality improvements include: - Numerous minor quality fixes in ECG Software, not affecting vehicle operation. - Improves connectivity - 23 MY Eliminates a post OTA uneccessary message ""Stop Safely Now"" at startup. Clears at next key cycle.
- 11003272Quality improvements include: - Correct navigation/turn-by-turn indication in Instrument Cluster while entering a roundabout. - Gas DTE (Distance To Empty) indication appears continuously when scrolling through all Info on Demand screens. - HMI animation refinements - Eliminates single gauge flicker in ignition off. - Enlarged graphics displayed for ""keep hands on steering wheel"" message.
- 11003144Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.
- 11003137Some 2023 Escape/Corsair vehicles built on or before 27-Nov-2023 equipped with 1.5L/2.0L engines may exhibit a harsh engagement after auto start/stop feature restarts the engine. This may be due to the software installed in the anti-lock brake (ABS) module. To correct this condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming use causal part number 2C219 and the applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
- 11003136Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.
- 11003130Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If all spark plugs are found to be free of damage, replacement of the spark plugs is not necessary. Refer to the Workshop Manual and perform normal diagnostics. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
- 11001142Certain 2020 - 2023 Model Year Escape Vehicles - Inspect Front Door Check-Arm Reinforcement Spot Welds
- 11001112Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
- 11000741Some 2020-2024 Escape and Corsair Vehicle equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating surface.
- 11000295Some 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.
- 11000189Some 2023 Escape/Corsair vehicles equipped with 1.5L/2.0L engines may exhibit a harsh engagement after auto start/stop feature restarts the engine. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a software solution for this condition is expected by the 2nd quarter of 2024. Monitor OASIS for additional information and schedule a service appointments for customers once the repair becomes available.
- 11000187Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
- 11000180Some 2023-2024 Escape vehicles equipped with a 1.5L engine may require a cylinder head replacement as directed by other service bulletins. It is not necessary to discard the 17 valve cover bolts during disassembly; these bolts can be reused up to 3 times. The Workshop Manual (WSM), Section 303-01A, is scheduled to be updated by the end of June 2024.
- 10254322Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing.
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