2017 Ford F-250 SD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Ford › F-250 SD › 2017
These records cover every 2017 Ford F-250 SD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
15 recalls name the 2017 Ford F-250 SD. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Risk
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4x4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.
Risk and remedy
Risk
A fractured driveshaft can cause a loss of drive power. Additionally, a vehicle rollaway could occur while parked if the parking brake is not engaged. Either of these scenarios increases the risk of a crash.
Remedy
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S74.
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Risk and remedy
Risk
Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Risk and remedy
Risk
A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.
Risk and remedy
Risk
If the steering locks, it can increase the risk of a crash.
Remedy
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Risk and remedy
Risk
A vehicle fire could result if materials ignite inside the vehicle.
Remedy
Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.
Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.
Risk and remedy
Risk
Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Risk and remedy
Risk
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be…
Risk and remedy
Risk
A door that opens while driving can increase the risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt…
Risk and remedy
Risk
The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat…
Risk and remedy
Risk
If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor…
Risk and remedy
Risk
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 Super Duty trucks equipped with 6.2L engines and six-speed automatic transmissions. These transmissions may have a damaged park rod actuating plate that can result in unexpected vehicle movement even though the transmission has been shifted to 'Park.' As such, these vehicles fail to comply…
Risk and remedy
Risk
Unexpected vehicle movement such as a vehicle rollaway can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the park rod actuating plate and replace it, if necessary, free of charge. The recall began on June 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C06.
Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 and F-350 Super Duty trucks manufactured August 10, 2016, to September 17, 2016. The frame reinforcement bracket may not have been attached to the front fuel tank strap, allowing the fuel tank strap to separate from the frame.
Risk and remedy
Risk
A fuel tank strap that separates and allows the fuel tank to contact the ground may cause a fuel leak, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect and, if necessary, install the reinforcement bracket, free of charge. The recall began on February 7, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S45.
Ford Motor Company (Ford) is recalling certain model year 2017 Ford F-250 SD, F-350 SD, F-450 SD, and F-550 SD trucks manufactured March 21, 2016, to August 28, 2016. The protective shield on the fuel conditioning module may have inadequate adhesion, allowing the shield to become dislodged.
Risk and remedy
Risk
If the shield becomes dislodged, the drain valve may open resulting in a fuel leak. A fuel leak, in the presence of an ignition source, increases the risk of a fire. Under certain conditions, significant liquid fuel on the road surface may cause a slip hazard, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the protective shield, free of charge. The recall began November 11, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S39.
Owner complaints
1,155 complaints12 involved a crash13 involved a fire13 injuries
What owners report most
Latest complaints
- Fuel/propulsion system
On 5/8/2026 at 1555 hours, while driving at normal freeway speed under normal driving conditions, vehicle began an exhaust system regeneration cycle. During the course of the region cycle, vehicle began to smoke excessively and realizing this wan not normal, I was able to yield to the right…
On 5/8/2026 at 1555 hours, while driving at normal freeway speed under normal driving conditions, vehicle began an exhaust system regeneration cycle. During the course of the region cycle, vehicle began to smoke excessively and realizing this wan not normal, I was able to yield to the right shoulder of the roadway. Almost immediately the vehicle ignited on fire and completely burned to the ground. The fire appeared to have commenced in the engine compartment, driver side near the firewall. The location of which appears to be consistent with reports of fuel filter failures I have read about in the past. The resulting fire ignited nearby brush which burned several hundred feet of brush and resulted in the spillage of diesel fuel and coolant which combined from the resulting melting of the coolant system and fuel tank and lines. This incident put both me and surrounding communities at risk, particularly from the resulting fire and HAZMAT spill. The vehicle was in good running condition prior to this incident. The incident was investigated by the Templeton California Highway Patrol.
- Fuel/propulsion system
I am reporting a serious safety issue involving my 2017 Ford F-250 diesel truck. While towing a 34-foot fifth wheel trailer and traveling from [XXX] to [XXX] , the vehicle experienced a sudden and dangerous failure near [XXX] . The engine warning light appeared, the vehicle went into low power…
I am reporting a serious safety issue involving my 2017 Ford F-250 diesel truck. While towing a 34-foot fifth wheel trailer and traveling from [XXX] to [XXX] , the vehicle experienced a sudden and dangerous failure near [XXX] . The engine warning light appeared, the vehicle went into low power mode, and then completely shut down on the highway. This created a serious safety hazard, particularly while towing a large trailer at highway speeds. The vehicle was towed to a repair facility where it was determined that the high-pressure fuel pump had catastrophically failed. The pump had developed a significant crack and released metal debris throughout the entire fuel system. This required extensive repairs, including: - Replacement of the high-pressure fuel pump - Replacement of fuel lines - Full fuel system cleaning, including the fuel tank The total repair cost exceeded $14,000 USD (near $20,000 CAD). The mechanic indicated that this type of failure should not occur under normal operating conditions. Additionally, the Ford parts dealer advised that the failed fuel pump could be returned for credit, suggesting the failure may not be consistent with normal wear and tear. This failure occurred suddenly, without warning, and resulted in a complete loss of power while driving, which I believe represents a significant safety concern. I respectfully request that NHTSA investigate this issue as a potential safety-related defect involving high-pressure fuel pumps in diesel vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
This past year I experienced catastrophic failure with my Bosch, CP4 fuel pump in my 2017 Ford F250 with a 6.7 L diesel. Recalls have been published by Ford, but not beyond a 2018 vehicle. After seeing metal fragments in my fuel water separator, I was forced to flush my entire fuel system, replace…
This past year I experienced catastrophic failure with my Bosch, CP4 fuel pump in my 2017 Ford F250 with a 6.7 L diesel. Recalls have been published by Ford, but not beyond a 2018 vehicle. After seeing metal fragments in my fuel water separator, I was forced to flush my entire fuel system, replace the CP4 fuel pump with a CDR high pressure pump (replacement), flush the entire fuel rail system and replace my fuel injectors. This repair cost me approximately $13,000. I find it difficult to understand why my 2017 vehicle was not included in the recall when it had the defective item as the later models had. The truck has 129,000 miles on it currently. Certainly, these are not excessive miles given the year of the vehicle. I would like to know what can be done for older models(the Bosch CP4 fuel pump goes all the way back to 2011). Thank you for your consideration and attention to this
- Steering · Suspension
No less than 6 occasions now I have experienced extreme shaking (death wobble) even after Ford replaced the steering damper. I'm done with the vehicle and will take it in again for this issue.
- Steering · Suspension
The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 70-75 MPH, the vehicle drove over a bump in the roadway, and the front end of the vehicle started bouncing. The contact pulled over to the side of the road and then continued driving 45 MPH with no further…
The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 70-75 MPH, the vehicle drove over a bump in the roadway, and the front end of the vehicle started bouncing. The contact pulled over to the side of the road and then continued driving 45 MPH with no further issues. The dealer and the manufacturer were not contacted. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 68,000.
- Fuel/propulsion system
2 different issues- 1st issue was Ford factory fuel filter leaked at a seam. Resulting in fuel loss all over engine! 2nd issue is fuel filter inlet line retaining clip comes unclipped on its own resulting in fuel loss all over the engine. Both incidents happened during long distance travel which also resulted in several gallons of fuel drenching whole undercarriage of vehicle.
- Fuel/propulsion system
We get a power reduced code and the truck shuts down while driving. We have to pull over and put it in park and restart it. When we are on the freeway we can’t get over we put it in neutral and turn off the truck and restart it. It is very scary and dangerous! This has been happening since June of 2025.
- Engine
The contact owned a 2017 Ford F-250. The contact stated while driving 22 MPH and attempting to depress the brake pedal, the brake pedal was firm and difficult to depress. The brake pedal was depressed with both feet and the vehicle started slowing down. There was no warning light illuminated. After…
The contact owned a 2017 Ford F-250. The contact stated while driving 22 MPH and attempting to depress the brake pedal, the brake pedal was firm and difficult to depress. The brake pedal was depressed with both feet and the vehicle started slowing down. There was no warning light illuminated. After coming to a complete stop, the contact saw smoke coming from the grill underneath the windshield wipers and the lower windshield. The contact exited the vehicle and there was fire coming from the engine compartment and entering the cabin of the vehicle. The contact exited the vehicle, ran to the neighbor’s house and grabbed the garden hose and started spraying water on the hood; however, smoke and the fire increased and the fire was too hot for the house to put out the flames. The contact called 9-1-1 for assistance and the Fire Department arrived on the scene and extinguished the Fire. The Police showed up on scene to direct traffic. There was no injuries sustained. A Police Report was filed, but the report number was not provided. The vehicle was towed to the residence. The vehicle was destroyed. The manufacturer was informed of the failure and opened a case and provided the contact with the case number. The failure mileage was approximately 190,000.
- Unknown or other
This issue with the truck has been going on since last year can be driving down the highway at a speed of 55 to 70 mph depending on the speed limit and the truck will start jerking and bucking to the point where it will almost sling you through the windshield and the reduced engine power will come…
This issue with the truck has been going on since last year can be driving down the highway at a speed of 55 to 70 mph depending on the speed limit and the truck will start jerking and bucking to the point where it will almost sling you through the windshield and the reduced engine power will come on and you have no power at all taking it to the Ford dealership to get the powertrain control module reprogrammed I was informed that would fix the issue it did not there was a recall on the cp4 high pressure fuel pump that was manufactured by Bosch i have one of those fuel pumps in the ford company said 2017 f250 super duty diesel wasn't apart of the recall why did they all of a sudden do a recall to have the power train control module programmed on my 2017 Ford f250 super duty diesel that is the same thing that is called for in the recall of the high pressure cp4 fuel pump on other models this is becoming an issue because i have the exact same fuel pump made by Bosch and the same symptoms are happening as to the recall of the fuel pump in other year models I took my truck to the dealership to have it reprogrammed and it is still doing the same thing the day that I took it over there and they do nothing about it this could cause someone's life to be on the line when driving this particular year make and model and they do not want to recognize that it's coming from the cp4 high pressure fuel pump
- Steering
2017 F250 99k miles . got off the interstate and went to turn and the steering wheel immediately came loose. I had to press down while turning. I brought it to a repair shop and it was stated that it looked as if was glued and the locknut was never tightened . This could have been catastrophic. I didn't bring it to the dealer because it would take three days to look at it.
- Electrical system
Electrical short behind dashboard. No signs of failure until it caught on fire. Interior was in flames in under 2 minutes.
- Steering
All factory setup. Vehicle will get death wobble due at highway speeds. There was a recall for steering related issues.
- Steering
2017 Ford F250 issue is with the steering damper and the reported "death wobble" caused by the faulty part. In 2019, on several occasions driving on the highway I experienced uncontrollable shaking in the front end. Each time, I had to slow my speed down to under 10 MPH for the wobble to stop.…
2017 Ford F250 issue is with the steering damper and the reported "death wobble" caused by the faulty part. In 2019, on several occasions driving on the highway I experienced uncontrollable shaking in the front end. Each time, I had to slow my speed down to under 10 MPH for the wobble to stop. When I took the vehicle to Ford dealer, they knew what the issue was and told me to properly fix the issue I needed to purchase and Aftermarket part, that Ford did not have the proper part to fix this. This comment was straight from the Ford Service Tech. I paid for the fix and up to 2025 the problem was gone. Starting in November 2025 the same issue is back. Each time of the problem, either my wife or I were traveling on a highway, traveling between 65 - 75 MPH. It takes both hands firmly holding the wheel simply to hang on until the truck can be slowed to, again, under 10 MPH. This puts us in a bad situation when on the major highways around the Ft. Worth Texas area. This time the Ford dealer charged ~$600 to fix the steering and re-align the front end. And once again, the Ford Service Tech said this is only a temporary fix and we would be back!! This has been a well known and documented issue with these trucks but Ford has refused to issue a total recall. I guess in this day it takes "confirmed body counts" before recalls actually happen. Why does it take the loss of life for this to happen? Ford should be proactive and fix the issue before deaths occur...but this would be expensive and bottom line financial statements to share with Wall Street take precedence over peoples lives.
- Steering
While driving 70mph on I20 outside of Ft.Worth, TX. I experienced severe front end vibration after hitting a rough spot on the highway. I was in the inside lane with no shoulder to escape off the highway. Cars were traveling on the outside lane next to me which prohibited my escape to the shoulder…
While driving 70mph on I20 outside of Ft.Worth, TX. I experienced severe front end vibration after hitting a rough spot on the highway. I was in the inside lane with no shoulder to escape off the highway. Cars were traveling on the outside lane next to me which prohibited my escape to the shoulder of the highway. The vibration did not stop until I slowed down to around 40mph and was able to maneuver to the shoulder of the highway after traffic passed me. The violent vibration causing lack of control until my speed slowed below highway speed and unable to exist the roadway out of busy traffic put myself and others in grave danger. This occurred 2 other times within a 2 week span while traveling at highway speed. This violent vibration (well known on the internet as the death wobble) first appeared in the same vehicle in 2019 and it was serviced on 10-25-2019 and supposedly fixed. Mileage on the F250 was 19,155. The service technician told me then that it needed a dual steering stabilizer but the Ford Company will not recognize the needed fix. This is a defect that the Ford Motor Company is very aware of, yet neglects to make a permanent repair. They are knowingly putting their customers in danger.
- Power train
Vehicle was parked on a hill. At the time the vehicle was pulling a light weight trailer (empty). The vehicle was in park when the engine was shutoff. Owner went inside the house, came back out 5 minutes later to find the vehicle had rolled unattended backwards causing the trailer to jack…
Vehicle was parked on a hill. At the time the vehicle was pulling a light weight trailer (empty). The vehicle was in park when the engine was shutoff. Owner went inside the house, came back out 5 minutes later to find the vehicle had rolled unattended backwards causing the trailer to jack knife. The result was damage to the truck and trailer. This was very lucky considering another vehicle could have come over the hill and hit the truck and trailer and people could have been injured. This is the third instance of this truck rolling unattended. I have contacted Ford, written complaints. A recall was released that fixes a known transmission issue with near VIN numbers but it does not effect this vehicle. Please help.
- Unknown or other
The middle sliding glass window just fell off the track while diving. Nothing impacted it. It looks like the track is visually coming disconnected
- Steering · Suspension
The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 70 MPH, the vehicle experienced the death wobble. The steering wheel shook aggressively, making it difficult to maneuver the vehicle. The contact decelerated and was able to coast to the emergency lane on the…
The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 70 MPH, the vehicle experienced the death wobble. The steering wheel shook aggressively, making it difficult to maneuver the vehicle. The contact decelerated and was able to coast to the emergency lane on the side of the road to get off the interstate. The contact continued to drive the vehicle to the residence but did not exceed 15 MPH. The dealer was contacted by phone and referred the contact to the manufacturer for assistance. The contact had scheduled an appointment with a certified mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and provided the contact information to the dealer. The failure mileage was approximately 60,000.
- Engine · Fuel/propulsion system · Service brakes
While pulling a 38ft 5th wheel camper on an incline with the cruise control set at random the vehicle completely dies. It experiences a total shutdown of the engine, which in return causes a complete loss of power steering, brakes etc. The truck will not restart until you push the off button and open the drivers door to shut the entire system down
- Unknown or other
Back up camera doesn’t work I have the same issues stated in the recall of many other trucks the same as mine but my vin is not included in the recall
- Electrical system
On [XXX], I went to start my 2017 Ford F-250 Super Duty (6.2L) and found that it would crank but not start. On [XXX], I had the truck towed to a local certified repair shop. They diagnosed that the fuel pump control module overheated and melted into the fuse box, causing extensive electrical damage…
On [XXX], I went to start my 2017 Ford F-250 Super Duty (6.2L) and found that it would crank but not start. On [XXX], I had the truck towed to a local certified repair shop. They diagnosed that the fuel pump control module overheated and melted into the fuse box, causing extensive electrical damage and frying the main wire harness that connects to the fuse box. This is not something that should happen on a well-maintained vehicle with only 75,688 miles. I paid $2,600 for repairs out of pocket. The shop also informed me that this type of electrical failure could have easily caused a fire, especially since the truck was parked in my garage at the time of failure. This appears to be a serious electrical defect and a potential fire hazard. I’m requesting that Ford and NHTSA investigate this issue for possible recall or safety action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine and engine cooling › Exhaust system › Emission control › Gas recirculation valve (egr valve)
The contact owns a 2017 Ford F-250. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the EGR valve was faulty and needed to be replaced. The contact indicated that while the EGR…
The contact owns a 2017 Ford F-250. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the EGR valve was faulty and needed to be replaced. The contact indicated that while the EGR valve was being replaced, the bolts connecting the EGR valve to the exhaust intake fractured and also needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 95,000.
- Steering · Suspension
I was travelling back home at about 65mph on the highway in my 2018 ford f250 crew cab and my left front wheel hit a small bump in the road. The whole truck started to shake violently and I couldn't hold the steering wheel as it was also shaking uncontrollably. I thought at first that I had had a…
I was travelling back home at about 65mph on the highway in my 2018 ford f250 crew cab and my left front wheel hit a small bump in the road. The whole truck started to shake violently and I couldn't hold the steering wheel as it was also shaking uncontrollably. I thought at first that I had had a puncture but the truck wasn't leaning as such. The wheels where simply shaking from side to side very fast. I hit the hazard lights and gently brakes down to about 30 mph, pulled over to the side of the ride gently to avoid the risk of flipping over and stopped. When I started up again, the wobbling had stopped. I later looked up the.probable cause and learned about the (infamous) death wobble which several people have experienced. It was truly scary as everything was shaking and I couldn't control the steering wheel. If it would have happened on a bend I would have gone straight over and flipped the truck as I wouldn't have been able to slow down in a straight line to stop the wobbling and shaking... This is a very serious issue that needs to be addressed as people will die...
- Electrical system · Power train
Engine stalls out of nowhere regardless of speed , highway,street,driveway and is now non drivable.
- Steering · Suspension
My vehicle has a death wobble when you hit seams in the roadway.
- Fuel system, diesel
The contact owns a 2017 Ford F-250. The contact stated that while driving at 55 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent…
The contact owns a 2017 Ford F-250. The contact stated that while driving at 55 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the high-pressure and low-pressure fuel pumps, resulting in damages to the fuel system. The contact was informed that the fuel system needed to be replaced including fuel rail, fuel injectors, and sensors. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 200,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Sogefi Secondary Diesel Fuel Filter Leak
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe…
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in…
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Power tailgate opens unintended
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints…
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011941Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11006476Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level
- 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10253963Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251453This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.
- 102491752024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
- 10248992Some 2017-2019 F-Super Duty pick-up vehicles may require the additional KC3Z-14A411-C kit if there is a service need to replace the 14405 main body harness or 14A412 tailgate harness post FSA 19S48. During the FSA 19S48 repair, additional connectors are added to the 14405 and 14A412 that utilize the jumper service kit contained in the FSA. Direction regarding the need for this harness is also noted in the Ford parts catalog.
- 10243652Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- 10243609Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10241627In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
- 10241626Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10241547Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10240719Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
- 10238875Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- 102377892011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- 10237442Certain 2017-2019 MY F250/F350 and all F450/550 vehicles Steering Linage Damper replacement. Reason for this supplement: Updated program terms, includes new mobile service repair assessment and updated owner letters with revised program terms.
- 10236685Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10234593Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
- 10230796Some 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent oil separator attached. Both parts should be removed from the engine together to avoid discarding and replacing the crankcase vent oil separator.
- 10228881Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10228880Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10228867Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 F (65 C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
- 10226945Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wiring harness changes that were implemented into production and changes to the tailgate latch control assembly removal and installation procedures. As a result, the Labor Allowances and Parts Requirements / Ordering Information have also been updated accordingly. Parts Requirements/Ordering Information: All parts are on open order. Special Service Support Center (SSSC) contact is no longer required to order tailgate actuator ground wiring kit.
- 10226756Some 2015-2022 F-150 and 2017-2022 F-Super Duty vehicles may experience issues with the tailgate center step moulding. If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now available separately. It is no longer necessary to replace the entire rear step assembly (402A48).
- 10225454Some 2017-2020 F-Super Duty vehicles equipped with dual rear wheels (DRW) and 17 inch aluminum wheels may exhibit a loss of tire pressure from the valve stem sealing area of the front wheels. This may be due to corrosion of the wheel preventing the valve stem from sealing properly. To correct the condition, follow the Service Procedure to clean the corrosion from the valve stem sealing area of the affected wheel.
- 10225446Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced. Note: The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.
- 10222789Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.
- 10222788Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10222258Some 2017-2019 F-Super Duty vehicles equipped with adaptive steering may require steering wheel replacement for various reasons. The steering wheel assembly contains the steering effort control module (SECM) and steering angle sensor module (SASM). Previous software versions of the Integrated Diagnostic Software (IDS) scan tool may not have programed the SECM properly after replacement. Engineering has corrected the concern and SECM programming can now be successfully performed on these vehicles using the latest software level of IDS.
- 10222191Some 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (Figures 1-2) or fluid pan (Figures 3-4), the rear driveline imbalance most often is the root cause of this concern. To correct the condition, follow the Service Procedure to replace the rear driveline.
- 10218896Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening ;REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wire color differences across multiple model year vehicles.
- 10218614Some 2017-2022 F-Super Duty vehicles may experience a loose/sagging underbody insulator that could be seen or heard by the customer. This may be due to insufficient retention. To correct the condition, follow the Service Procedure to re-secure the insulator and adding additional clamping points.
- 10217028Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
Every Ford F-250 SD model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.