2024 Ford F-250 SD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › F-250 SD › 2024
These records cover every 2024 Ford F-250 SD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2024 Ford F-250 SD. Newest first.
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of…
Risk and remedy
Risk
Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy
The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…
Risk and remedy
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
Risk and remedy
Risk
A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy
Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.
Owner complaints
40 complaints2 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking
Multiple times while I am driving my 2024 F250 on the highway while using cruise control, my truck's speed limit sign reading system mis-reads the 70 mph speed limit signs as a 35 mph sign and automatically activates emergency braking down to 35 mph unless I disengage the cruise control system. My…
Multiple times while I am driving my 2024 F250 on the highway while using cruise control, my truck's speed limit sign reading system mis-reads the 70 mph speed limit signs as a 35 mph sign and automatically activates emergency braking down to 35 mph unless I disengage the cruise control system. My local dealer confirmed the problem during a test drive, updated the software and advised the problem was solved. However, the same problem occurred several times this weed while I was driving on the highway. I believe that it is only a. matter of time until my truck causes an accident on the highway.
- Power train · Service brakes
Wrench light on dash comes on sporadically with message that there is a powertrain malfunction / reduced power. It said the system has detected a powertrain or 4 WD fault. Reduced power may put both the driver and others at risk depending on the area in which this occurs, ex interstate. Dealer…
Wrench light on dash comes on sporadically with message that there is a powertrain malfunction / reduced power. It said the system has detected a powertrain or 4 WD fault. Reduced power may put both the driver and others at risk depending on the area in which this occurs, ex interstate. Dealer has yet to remedy problem. Car has been to the dealer service department 4 times for this issue. Codes present are U0121 (lost communication with ABS control module A), U1012 (invalid internal control module data received from ABS control module), and U3035 (communication authentication signal invalid data)
- Electrical system · Exterior lighting
The contact owns a 2024 Ford F-250 SD. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). The contact stated that while towing a trailer, several messages and warning lights were displayed informing the contact that the trailer was…
The contact owns a 2024 Ford F-250 SD. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). The contact stated that while towing a trailer, several messages and warning lights were displayed informing the contact that the trailer was disconnected and that the exterior lights were inoperable. The dealer was contacted and performed the recall repair at the residence; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
- Unknown or other
When Google rolled out Gemini and forced it as an interface with the Android Auto (SOLD AS A FEATURE BY FORD) it was not ready. It is still not ready. As soon as I experienced the problem with the onscreen and voice navigation integration I looked for a solution. At the time that was a rollback…
When Google rolled out Gemini and forced it as an interface with the Android Auto (SOLD AS A FEATURE BY FORD) it was not ready. It is still not ready. As soon as I experienced the problem with the onscreen and voice navigation integration I looked for a solution. At the time that was a rollback to the older interface, Google Assistant. I was content to just use the older interface, but Google has sent out a push notification informing everybody they are killing Google Assistant September 4th 2026. Gemini AI is still not ready. All you have to do is talk to it to find it often gives wrong results even when exact correct data is available in Google's own database. The case that broke me was trying to drive to a business location I had never been to before. Its local and I am familiar with the road layout of the area, but enroute Gemini AI kept trying to get me to go to a wrong location on a block where the street address can not exist. I have seen Google maps be wrong before, and I have seen address look ups be wrong before. This was different. It was willfully wrong. Google maps and all other lookup tools where correct. Gemini AI was taking me to a wrong location, and even when told to double check the actual data from Google Maps, or the actual data from the company's own website it insisted on taking me to the wrong location. I tried a huge array of methods to get it unbroken down to letting it know when I arrived at the correct location, that it was wrong, and it needed to correct its process. It actively argued with me. THIS IS A HUGE SAFETY CONCERN when your choices are to not use the navigation system at all, deal with a flakey AI that CAUSES distracted driving, or pull over along a busy roadway and manually enter everything on your cell phone with your thumbs. IT IS DANGEROUS to the point I have investigated alternatives, but Gemini is making inroads into Apple/Carplay as well. It's a real problem.
- Engine
At 5k miles there was an intermittent ticking/grinding noise. Dealer could not reproduce. At 10k it became more frequent. Dealer confirmed noise and found metal shavings in filter. Engine replaced per TSB. New engine failed after 100 miles. Blinking check engine light came on. Dealer inspected. Required Ford Engineer to review. More metal found in new engine. Engine replaced again.
- Forward collision avoidance › Warnings · Lane departure › Warning · Service brakes
While driving, multiple warning lights illuminate simultaneously — ABS, brake, and all driver assist/safety systems — and the drive mode drops to Standard Locked. During these events the anti-lock braking, stability control, traction control, and trailer sway control systems appear to go offline. I…
While driving, multiple warning lights illuminate simultaneously — ABS, brake, and all driver assist/safety systems — and the drive mode drops to Standard Locked. During these events the anti-lock braking, stability control, traction control, and trailer sway control systems appear to go offline. I have photographs of the illuminated warnings. My own OBD-II scan on 7/9/26 recorded U0121 (lost communication with ABS module), U0415 (invalid data from ABS module), U3035 (communication authentication failure), and U1012. The dealer's own scan confirmed multiple stored "lost communication with ABS module" codes in module history. The vehicle has a documented history of water intrusion from the sunroof drains, which the dealer was unable to reproduce or repair; water tracked to the windshield/mirror electronics and into the dash. On 7/13/26 the dealer reprogrammed the ABS module with a software update but performed no physical inspection of the wiring, connectors, or modules for water damage or corrosion. The condition is intermittent and unresolved.
- Electrical system · Service brakes
The dealer had attempted to repair the recall 26C10 on my truck that tows daily. The team has attempted to fix this problem with 3 service visits and performed multiple software flashes for Recall 26C10 which have failed to fix the safety defect. The trailer module hardware is bricked. Now I’m…
The dealer had attempted to repair the recall 26C10 on my truck that tows daily. The team has attempted to fix this problem with 3 service visits and performed multiple software flashes for Recall 26C10 which have failed to fix the safety defect. The trailer module hardware is bricked. Now I’m being told the module is on national back order and they are unsure what to do next.ñ, if this is even the fix. This is a serious safety issue that makes my truck useless for towing which is a major part of our regular use.
- Unknown or other
The vehicle looses the display screen and or the camera screen while driving forward and reverse at times. It also freezes up and glitches which then makes the reverse camera not in real-time causing a minor accident. The screen sometimes turns black and sometimes blue. Secondly the trailer towing…
The vehicle looses the display screen and or the camera screen while driving forward and reverse at times. It also freezes up and glitches which then makes the reverse camera not in real-time causing a minor accident. The screen sometimes turns black and sometimes blue. Secondly the trailer towing lights don't work properly and say that the trailer disconnected or not working properly. We tow or move many vessels at work and it is not the trailers. It is the truck. I am sure I saw a recall ref the trailer plug but now it shows that there are no open recalls or issues. Again that is another safety issue. I have a ford bronco that had a reverse camera and display issue and it has a active recall on it. This f250 experiences the same issues. I don't know why it is not recalled
- Steering
The contact owns a 2024 Ford F-250 SD. The contact stated that while driving approximately 40 MPH on the highway, the steering wheel failed to turn as intended. Due to the failure, the vehicle struck a curb. There were no injuries or property damage. The vehicle was turned off, and it was shifted…
The contact owns a 2024 Ford F-250 SD. The contact stated that while driving approximately 40 MPH on the highway, the steering wheel failed to turn as intended. Due to the failure, the vehicle struck a curb. There were no injuries or property damage. The vehicle was turned off, and it was shifted into park(P). The brakes were inoperable during the failure. The vehicle was towed to a dealer to be inspected, and it was determined that a bolt was missing from the steering wheel assembly. The missing bolt was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. The VIN was not available.
- Tires › Tread/belt
LT275/65R20 126/123R M+S Bridgestone Dueler A/T Without warning the tread explosively separated at normal highway speed of 70 MPH while driving straight in the morning with an approximate outdoor temperature 75 degrees or less. The truck immediately and uncontrollably swerved into the left…
LT275/65R20 126/123R M+S Bridgestone Dueler A/T Without warning the tread explosively separated at normal highway speed of 70 MPH while driving straight in the morning with an approximate outdoor temperature 75 degrees or less. The truck immediately and uncontrollably swerved into the left passing lane nearly causing vehicle to turn completely sideways. Gained control of vehicle and pulled to side of the road. The tire tread had separated but the tire still retained air pressure making it possible to slow safely into road curb lane. Extensive truck damage occurred to fender, wheel well internal to engine compartment and the front bumper. Amazing that it ruined the front bumper. The tires were recently rotated and inspected by Discount Tire. There were no warnings, symptoms, messages or indications of any kind that the tire was defective. These tires will be replaced today. Fortunately I was not killed in this extreme failure.
- Unknown or other
The backup camera has a VERY elongated view so that what is seen on the screen is extremely stretched out and is almost unusable. I have owned many of these vehicles over the years and the cameras provided a good enough view that you could use it for backing up, as it should be. The current camera…
The backup camera has a VERY elongated view so that what is seen on the screen is extremely stretched out and is almost unusable. I have owned many of these vehicles over the years and the cameras provided a good enough view that you could use it for backing up, as it should be. The current camera makes things behind you look very far away and things next to you look like you're going to hit them when you're actually several feet away (4'-6').
- Electrical system
The truck will shut off a short period of time after starting and often won't restart. It displays a message stating "Vehicle may not start/restart. Service now". Sometimes this message will pop up even without the vehicle shutting off. This has occurred in park, drive, and reverse. My wife was…
The truck will shut off a short period of time after starting and often won't restart. It displays a message stating "Vehicle may not start/restart. Service now". Sometimes this message will pop up even without the vehicle shutting off. This has occurred in park, drive, and reverse. My wife was backing out of a parking spot when the vehicle shut off, leaving her in the middle of the parking lot unable to restart the vehicle. It was already at a dealer once for repairs and they claimed to have performed the work called out on a service bulletin. The issues have persisted even after these repairs. The vehicle is now back to the dealer to see if they can figure out what is going on.
- Structure › Body
Vehicle: 2024 Ford F-250 Component: STRUCTURE – SUNROOF/MOONROOF Summary: While driving at highway speed (~75 mph) on I-75, the twin-panel moonroof suddenly exploded outward with a loud bang. All glass was expelled upward/outward; no glass fell into the cabin or onto the sunshade. No vehicles…
Vehicle: 2024 Ford F-250 Component: STRUCTURE – SUNROOF/MOONROOF Summary: While driving at highway speed (~75 mph) on I-75, the twin-panel moonroof suddenly exploded outward with a loud bang. All glass was expelled upward/outward; no glass fell into the cabin or onto the sunshade. No vehicles nearby, no overpasses, no impact evidence on paint/roof, no strike point visible on remaining glass edges. Vehicle has a documented history of three prior dealership repairs/adjustments for leaks and alignment issues with the sunroof assembly at Sam Galloway Ford. Ford has denied warranty coverage twice, citing "radiating cracks" and claiming tempered glass cannot explode outward without external influence, despite zero physical evidence of impact and despite the prior misalignment repairs being a known cause of stress fractures in tempered glass. This is a serious safety defect — the explosive failure at highway speed created a sudden open roof and loud detonation that could have caused loss of vehicle control.
- Steering
The contact owns a 2024 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel inadvertently turned the vehicle to the right. Additionally, there was play in the steering wheel. Due to the failure, the contact was pulled over by police for DUI. The vehicle was…
The contact owns a 2024 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel inadvertently turned the vehicle to the right. Additionally, there was play in the steering wheel. Due to the failure, the contact was pulled over by police for DUI. The vehicle was taken to the dealer, who performed an alignment, but the failure persisted, and the vehicle began pulling to the left while driving. The contact was made aware by the Ford App that there were two repair work orders for electrical and steering failures prior to purchasing the vehicle. The vehicle was taken to a second dealer, Lorenzo Ford (30725 South Federal Highway, Homestead, FL 33030), for a second alignment and transmission reprogramming after a battery replacement, but the failure persisted. The vehicle was taken to an independent mechanic, who performed a third alignment, but the failure recurred. The vehicle was then taken back to Lorenzo Ford (30725 South Federal Highway, Homestead, FL 33030); however, no diagnostic trouble codes were retrieved, and dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28.
- Lane departure › Assist · Steering
2024 F250 Super Crew Cab, Single Rear Wheel, King Ranch. While driving on clearly marked highway, Lane Centering immediately begins to "Ping=Pong" or oscillate between clearly marked highway center and shoulder lanes markings. It is not a slow oscillation and if allowed to go unchecked for more…
2024 F250 Super Crew Cab, Single Rear Wheel, King Ranch. While driving on clearly marked highway, Lane Centering immediately begins to "Ping=Pong" or oscillate between clearly marked highway center and shoulder lanes markings. It is not a slow oscillation and if allowed to go unchecked for more than 2-3 complete side to side oscillations will go out of the lines and onto the shoulder. I haven't actually timed the oscillations but I estimate about 4-9 seconds from engaging the system to completion of one oscillation cycle (from center of lane to the left or right line, then over to the other, and back to center). I understand that this is not a "self-driving" feature, but the best thing about this feature is the ability to turn it off. It is a safety hazard, especially if it is engaged near a roadway edge and immediately overcorrects. I looked on multiple internet forums to see if this was an isolated incident and was disappointed to see that it seems to be a fairly common issue. I was surprised to not find anything on the NHTSA website.
- Electrical system
My vehicle instrument cluster is glitching and blacking out occasionally. I saw NHTSA recall campaign number: 25V-540 which is for 2025 vehicles but mine is a 2024. Maybe this recall should be expanded to 2024 models as well. It has been happening since I had the vehicle and has been reported to the shop twice. The last time I went they offered to reload the software but I need to get that done when I am free.
- Unknown or other
What Happened: My 2024 Ford F-250 developed a coolant leak. The coolant lines run along the frame, and when I brought it to the dealership, they said the bent lines and leak were caused by “road debris” and refused warranty coverage. They claimed mud on the undercarriage meant I was off-roading. I…
What Happened: My 2024 Ford F-250 developed a coolant leak. The coolant lines run along the frame, and when I brought it to the dealership, they said the bent lines and leak were caused by “road debris” and refused warranty coverage. They claimed mud on the undercarriage meant I was off-roading. I only drive on normal gravel roads, and the truck had been parked for around three weeks before the leak appeared after a short drive around town. I did not hit anything. The placement of the coolant lines may make them vulnerable to minor debris in normal driving conditions. Dealer Experience: I also experienced dismissive treatment by the service advisor. When I arrived and said my pickup was leaking antifreeze, the advisor said, “Are you sure it’s not water?” The tone felt dismissive and made me feel like I wasn’t being taken seriously. Safety Concern: A coolant line damaged under normal driving conditions could lead to overheating and engine failure without warning. If these lines are routed in a location easily struck by road debris, this could be a design vulnerability. Outcome: I left the dealer due to lack of confidence in their diagnosis and had the repair done elsewhere. The other shop documented the bent line and leak. I want this recorded in case other owners report similar issues.
- Unknown or other
This truck handles terribly when towing our camper, specifically when other vehicles are passing us or there is wind. It sways something awful!
- Electrical system · Lane departure › Blind spot detection · Lane departure › Warning
The trucks electronic system is all messed up. The temperature for Fahrenheit shows at time to be 142,165 which we know is not correct. Then while driving the dash displays a message that truck is going to shut off and it does while we are are still driving. Dash will display that we have a trailer…
The trucks electronic system is all messed up. The temperature for Fahrenheit shows at time to be 142,165 which we know is not correct. Then while driving the dash displays a message that truck is going to shut off and it does while we are are still driving. Dash will display that we have a trailer hitched on when we do not. Many different alerts show up on the dash while in drive mode. We bought the truck brand new and it barely even has 18,000 miles on it.
- Power train
Slight vibration at highway speed accompanied by faint grinding noise. Ford installed front auto locker to only one front wheel and a dummy full time locker to right front wheel in non trimmer 2024 f250 and f350s. They know the problem because they issued a tsb 52423 but do not contact truck owners…
Slight vibration at highway speed accompanied by faint grinding noise. Ford installed front auto locker to only one front wheel and a dummy full time locker to right front wheel in non trimmer 2024 f250 and f350s. They know the problem because they issued a tsb 52423 but do not contact truck owners of issue. Having only one locker makes the right side front axel spin at highway speeds and cause noise, vibration and unequal drag on the two front wheels causing the vehicle to drift to the right. Ford knows this, as evident by them going back to two locking auto hubs on 2025 models. My bigger concern is what happens in 100k k miles when the front differential being warn out by the highway speeds fails and locks up the front differential and suddenly locks the front right wheel and potentially sends the 7000 lb vehicle in an uncontrollable right turn. I am currently working with walker Ford to correct this issue with my truck. In my opion, this is a huge safety issue because Ford is aware of this problem but is not notifying owners of the issue with an official recall. Needed fix, replace right dummy locker hub with functional hub like the left side ( part number HC3Z3B396A $260), instal replacement volume line (part number HC3Z3C124B $51) if said truck does not already have one, and finally install 6 in vacume line (part number HC323C125C $6) to the front right hub. In my opion, Ford should be held fully liable for the human safety implications down the road if they continue to ignore this proplem.
- Fuel system, gasoline · Power train › Transfer case (4-wheel drive)
The contact owns a 2024 Ford F-250 SD. The contact stated that while the dealer was performing a routine service on the vehicle, the dealer informed the contact that the vehicle was designed with 2 different 4-Wheel Drive hubs, a driver's side automatic hub and a passenger's side dummy hub. The…
The contact owns a 2024 Ford F-250 SD. The contact stated that while the dealer was performing a routine service on the vehicle, the dealer informed the contact that the vehicle was designed with 2 different 4-Wheel Drive hubs, a driver's side automatic hub and a passenger's side dummy hub. The contact was concerned that the design could reduce fuel efficiency. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 18,000. The VIN was not available.
- Back over prevention › Warnings · Unknown or other
This recall is not being fixed in a timely manner. Manufacturer Recall Number 24S66 NHTSA Recall Number 24V806
- Back over prevention · Structure
The contact owns a 2024 Ford F250 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a…
The contact owns a 2024 Ford F250 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine · Power train · Unknown or other
I purchased my new 2024 Ford F250 on [XXX] with less than 30 miles on the odometer. It includes a 10-speed automatic transmission. I have noticed erratic up shifting and down shifting of the transmission. The problem started at approximately 700 miles on the vehicle. Additionally I have noticed…
I purchased my new 2024 Ford F250 on [XXX] with less than 30 miles on the odometer. It includes a 10-speed automatic transmission. I have noticed erratic up shifting and down shifting of the transmission. The problem started at approximately 700 miles on the vehicle. Additionally I have noticed that after initial starting the vehicle, when placed into drive or reverse, the transmission appears to slam into gear as noticed by a large jerk and loud sound. The vehicle continues to sound like there is a mismatch between the engine revving up and transmission lagging behind for some time, or as if the transmission is slipping gears. The new vehicle was taken into the dealership on 6/9/2025 at 7:00AM and work was reportedly completed and vehicle ready for pickup on [XXX]. I was informed that the service technician performed a break-in procedure and that everything was okay. Within 30 minutes of picking up the vehicle the same problem started reoccurring. I called my service advisor (Michael Garcia) the follow day, [XXX] to report the same issue. I spoke with the service agent and was not able to get a loaner vehicle until 6/28/2025. At this point the vehicle has less that 3,000 miles on it. I dropped off the vehicle at 7:00 AM on the 24th for repair. Today is the 7th of July, 2025, and I am still waiting for the dealership to give me the status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine and engine cooling › Exhaust system › Emission control › Urea injection system (def)
The contact owns a 2024 Ford F-250 SD. The contact stated that the DEF (Diesel Exhaust Fluid) system failed to operate as needed while towing heavy loads. The contact stated that the vehicle was equipped with 7,500 miles DEF which was considered full. The contact stated that after traveling for…
The contact owns a 2024 Ford F-250 SD. The contact stated that the DEF (Diesel Exhaust Fluid) system failed to operate as needed while towing heavy loads. The contact stated that the vehicle was equipped with 7,500 miles DEF which was considered full. The contact stated that after traveling for approximately 200 miles, there was a message that there were only 500 miles before DEF was empty. The contact notified a local dealer about the issue, and the DEF tank and sensor were replaced. After the parts were replaced, the system indicated that the DEF system was full at 2,750 miles instead of 7,500 miles. The contact notified the dealer of the issue and was informed that the system would return to the 7500 miles of DEF; however, the system failed to reset. The vehicle was not repaired. The manufacturer was notified of issue and a case was filed. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 9,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012016Ford Pro - Email/Script 24-930 Email and calling script
- 11011941Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.
- 11011939Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0315 stored in the powertrain control module (PCM).
- 11011938Some 2024 F-Super Duty non-Tremor vehicles equipped with four-wheel drive (4WD) may exhibit a slight rotational grinding noise from the front axle while driving in two-wheel drive (2WD). If the noise does not occur with the vehicle driven in 4WD, this may be due to the non-selectable right side hublock on the front axle.
- 11011934Some 2023-2024 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module (2C219) during normal workshop manual (WSM) diagnostics.
- 11011809Some 2023-2024 F-Super Duty vehicles may exhibit a turn signal fast flashing condition as a result of vehicle lighting modification performed during the upfitting process.
- 11011808Some 2023-2024 F-Super Duty vehicles built on or before 07-Oct-2024 may exhibit a condition where the SelectShift/SelectShift and/or Tow Haul features of the transmission may not function or activate without operator input.
- 11011208Quality improvements: -Addresses Accessory protocol Interface Module reboot at start up -Customer will be able to use the passcode option to deinhibit the vehicles remotely.
- 11011019In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate.
- 11010942Some 2023-2024 F-Super Duty vehicles with XL/XLT trim package and equipped with a 6.7L diesel engine, halogen headlamps and an engine block heater may have fit concerns of the provided front grille cover advised for usage in cold weather.
- 11010909Some 2024 F-Super Duty vehicles built on or before 03-Oct-2024 and equipped with a 6.7L engine may exhibit an illuminated MIL with DTC P20A5 stored in the PCM.
- 11010853Some 2023-2024 F-Super Duty vehicles built on or before 12-Jul-2024 and not equipped with an electronic steering actuator (ESA) may exhibit a popping/thumping/clunking/knocking noise from the steering column area while turning, accelerating, and/or braking.
- 11010773Some 2023-2024 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan.
- 11010004In some of the affected vehicles, the fuel filler door hinge pin may not have been fully seated in the fuel filler door housing, which may result in misalignment of the fuel door, preventing the fuel door from fully seating when closed. The fuel door will not detach from the vehicle.
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11009435Some 2023-2024 F-Super Duty vehicles may exhibit various steering concerns such as perceived looseness and/or wander. WSM, Section 211-02 and 211-03 > Diagnosis and Testing has been updated to improve diagnostics.
- 11009091Some 2021-2024 F-150 and 2023-2024 F-Super Duty vehicles may exhibit an inoperative A/C system that only blows warm air with diagnostic trouble code (DTC) P2CFC stored in the body control module C (BCMC).
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008706An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024
- 11008698Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
- 11008518"`-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false""IP Configuration Failure"" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services"
- 11008505"Quality Improvements include- -Customer will be able to enable and disable Intelligent power toggle button. -SYNC improvements to provide a more reliable user experience. -Customer will be able to manually de-inhibit the vehicle by typing the ""passcode available"" on the Fleet Portal to the SYNC screen. - For 2024MY only, Rear Seat Occupant Center Screen Alert message will appear for 10s even if customer opens the door before shutting off the engine."
- 11008408In some of the affected vehicles with low time in service, the Air Conditioning (A/C) compressor may experience an internal failure that can cause loss of A/C performance or function.
- 11008373In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Reason for supplement: software now available/additonal technician information
- 11008222Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle):
- 11008210Some 2023-2024 F-Super Duty vehicles equipped with a 6.8L or 7.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with various EVAP system diagnostic trouble codes (DTC) stored in the powertrain control module (PCM).
- 11007977Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
- 11007943018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
- 110079022024 F-Super Duty - 5th Wheel Hitch Installation Concerns
- 11007140Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start after OTA update.
- 11006775Some 2024 F-Super Duty/F-150 vehicles may exhibit a concern where the vehicle's center display screen gets stuck in a reboot loop of the Ford logo and eventually goes black. This may be due to a concern with the software on the telematics control unit module (TCU). To correct the condition, follow the Service Procedure to reprogram the TCU and then perform a battery disconnect to make sure the accessory protocol interface module (APIM) receives the correct date from TCU.
- 11006774Some 2023-2024 F-Super Duty vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
- 11006033Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update REASON FOR THIS SUPPLEMENT Software Availability Update: Software is now available to repair 2021-2022 and 2025 Model Year Econoline vehicles. The service action has been updated accordingly. Technical Information: IDS programing information has been added for 2021-2023 Model Year Econoline Vehicles.
- 11006018Quality improvements include: - Robustness action to prevent false window bounce back alerts.
- 11005752Some 2023-2024 F-Super Duty and 2024 F-150/Nautilus vehicles may set DTC U211B:51 in the telematics control unit (TCU) module after a software update on the TCU is performed at dealer or via over the air (OTA) Update. The DTC U211B:51 in the TCU has no effect on vehicle functionality or connectivity. Replacement or reprogramming of the TCU will not resolve this condition. DTC U211B:51 should be ignored if no other DTCs are present in the TCU and no symptoms present. No further service action is required.
- 11003277Quality improvements include: -Walk away lock is implemented. Customer's vehicle will be locked automatically after sometime of walking away from vehicle.
- 11003271Quality improvements include: -Robustness action to improve connectivity functionality of Google Automotive Services. -Pre theft alerts notification via Ford Pass is updated. -Robustness action to prevents TCU from providing bad Uinversal Time Clock Time/Date to Sync.
- 11003144Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.
- 11003129Some 2023-2024 F-Super Duty vehicles may have difficulty coming out of transport mode. This may be due to the vehicle entering temporary normal mode. This can be caused by the body control module (BCM) not registering 5 brake pedal presses prior to the hazard button being pressed 4 times.
- 11002845Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate
Every Ford F-250 SD model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.