2018 Ford F-250 SD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › F-250 SD › 2018
These records cover every 2018 Ford F-250 SD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2018 Ford F-250 SD. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Risk
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4x4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.
Risk and remedy
Risk
A fractured driveshaft can cause a loss of drive power. Additionally, a vehicle rollaway could occur while parked if the parking brake is not engaged. Either of these scenarios increases the risk of a crash.
Remedy
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S74.
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Risk and remedy
Risk
Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Risk and remedy
Risk
A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk and remedy
Risk
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 27, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.
Risk and remedy
Risk
If the steering locks, it can increase the risk of a crash.
Remedy
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Risk and remedy
Risk
A vehicle fire could result if materials ignite inside the vehicle.
Remedy
Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.
Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.
Risk and remedy
Risk
Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.
Ford Motor Company (Ford) is recalling certain 2018-2019 F-250, F-350 and F-450 Super Duty trucks. The Daytime Running Lights (DRL) may not dim when the headlight switch is moved into the "On" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and…
Risk and remedy
Risk
DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy
Ford has notified owners, and dealers will reprogram the Body Control Module (BCM) software, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C10.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Risk and remedy
Risk
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Owner complaints
400 complaints7 involved a crash9 involved a fire4 injuries
What owners report most
Latest complaints
- Steering · Suspension
I recently purchased this vehicle and have had the "death wobble" occur 3 times recently. Driving at normal conditions, hit a bump in the road and the front wheels violently start shaking and the vehicle must come to a complete stop to stop the shaking. I had a semi behind me last time and was…
I recently purchased this vehicle and have had the "death wobble" occur 3 times recently. Driving at normal conditions, hit a bump in the road and the front wheels violently start shaking and the vehicle must come to a complete stop to stop the shaking. I had a semi behind me last time and was almost rear ended. This is a huge concern, and I've read where Ford refuses to address the issue as it is expensive to repair. I am formerly declaring that if this causes an accident it is on record that I have expressed my concerns and l will hold Ford liable.
- Service brakes
When having to brake hard such as when a deer runs out my trucks ABS does not activate and my tires lock up causing me to slide. This has happened several times over the past few months . there are no ABS dtc codes and I have consulted technicians to no avail. I will note the last incident below but it has happened repeatedly.
- Power train · Structure
The contact owns a 2018 Ford F-250 SD. The contact stated that while driving, the vehicle was vibrating abnormally. The contact researched and became aware of NHTSA Campaign Number: 22V087000 (Structure, Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 85,000.
- Engine
Truck started loosing power And caught fire at the red light
- Fuel/propulsion system
Low fuel pressure alert came on the truck. It went away and then came on again a few days later. We took the truck to Joe Meyers Ford in Houston, TX. They verified the code/alert and replaced the fuel filter, then re-tested. The alert returned and once they continued their diagnosis, it was…
Low fuel pressure alert came on the truck. It went away and then came on again a few days later. We took the truck to Joe Meyers Ford in Houston, TX. They verified the code/alert and replaced the fuel filter, then re-tested. The alert returned and once they continued their diagnosis, it was determined that the fuel pressure control valve had failed, allowing fuel, DEF, and water into the fuel filter. The fuel pressure would no increase to minimum spec of 55 psi. Ford then said that without replacing the Fuel Pressure Control Valve, Fuel pump, fuel filters, and flushing all the lines, the risk for the engine to seize up was very likely. They noted this was a similar issue happening to 2020 and older trucks, but all the same parts and issues. Upon repairing the truck, we have read up on recall 24V957 and feel the issues we encountered are identical in complexity and costs. We paid nearly $20,000 in repairs.
- Unknown or other
My backup camera went black. There is a recall on this product 25V572 or Ford 25S89. My vin number is not on the list. How do i get my vin number on this list since the problem is identical to the recall prolem?
- Fuel/propulsion system
100k miles and the high pressure fuel pump is failed. Created small metal particles that got into fuel lines. Everything needs to be replaced. There’s a recall on over 80k trucks with the same issue. Local ford said this is the same issue as all the recalls but because we don’t have the recall on our VIN, we have to pay $20k for replacement.
- Steering · Suspension
The contact owns a 2018 Ford F-250. The contact stated while driving approximately 50 MPH, the vehicle displayed the death wobble. The failure had occurred three times. There were no warning lights illuminated. The dealer was contacted; however, the contact was not able to speak with a…
The contact owns a 2018 Ford F-250. The contact stated while driving approximately 50 MPH, the vehicle displayed the death wobble. The failure had occurred three times. There were no warning lights illuminated. The dealer was contacted; however, the contact was not able to speak with a representative. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
- Engine · Fuel/propulsion system
Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps…
Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps tear apart and send metal into the fuel rail. This caused the truck to not get diesel and shut off. An extreme safety issue. Several times it happened while driving, and nothing prepared you for it to happen. Just saw where models I believe starting with 2020 have been recalled for same issue. Don’t understand why 18 models weren’t.
- Electrical system › Instrument cluster/panel
The contact owns a 2018 Ford F-250. The contact stated that when the vehicle was started, the instrument cluster failed to function as intended. The contact stated the instrument cluster failed to activate. The vehicle was taken to the dealer, where it was diagnosed with a failed central processing…
The contact owns a 2018 Ford F-250. The contact stated that when the vehicle was started, the instrument cluster failed to function as intended. The contact stated the instrument cluster failed to activate. The vehicle was taken to the dealer, where it was diagnosed with a failed central processing unit. The contact was informed that the central processing unit needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
- Back over prevention
The contact owns a 2018 Ford F-250 SD. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The…
The contact owns a 2018 Ford F-250 SD. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
- Engine · Fuel system, diesel
The contact owns a 2018 Ford F-250. The contact stated while driving 50 MPH, the vehicle shut off unintendedly and the contact lost control of the vehicle. The message engine power reduced was displayed. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic who…
The contact owns a 2018 Ford F-250. The contact stated while driving 50 MPH, the vehicle shut off unintendedly and the contact lost control of the vehicle. The message engine power reduced was displayed. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic who determined that the high-pressure fuel pump had failed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 127,460.
- Power train
Transmission just went out no tell tale signs or anything.
- Fuel/propulsion system
On a very busy freeway truck started making a noise and losing power. 18 wheelers are coming up fast behind us and honking at us not knowing we are losing power and can not pull over because we are going over a bridge. The truck continued to lose power and messages started to appear saying…
On a very busy freeway truck started making a noise and losing power. 18 wheelers are coming up fast behind us and honking at us not knowing we are losing power and can not pull over because we are going over a bridge. The truck continued to lose power and messages started to appear saying powering down. We made it off the freeway and the truck completed died on us. Could not start. Had to call a wrecker and be towed over 100 miles back home. Well over $450.00. The next day called a mobile diagnosis that was $175.00 to tell us it was the fuel system. Got quoted from the Ford dealership $15k to repair so we took it to CS AUTOMOTIVE. They charged us $13,0000 for the repair. Shortly after getting the repair done, Ford issued a recall on 2018 Ford F250 for the same issue as our 2018 Ford F250 but our vin # was not included in the recall. It is clearly the same issue and we were told they will not do anything as our vin # was not in the recall.
- Fuel system, diesel
The contact owns a 2018 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the failure had occurred while a trailer was attached. The contact stated that his family was inside the vehicle during the failure. The vehicle was…
The contact owns a 2018 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the failure had occurred while a trailer was attached. The contact stated that his family was inside the vehicle during the failure. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed with fuel system failure. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.
- Steering
The contact owns a 2018 Ford F-250. The contact stated while driving 75 MPH, the steering wheel seized with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure recurred. The dealer was not…
The contact owns a 2018 Ford F-250. The contact stated while driving 75 MPH, the steering wheel seized with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
- Unknown or other
Ford recall 18N03 was preformed in 2022. Now in 2024/2025 passenger front door will not latch during freezing temperatures.
- Engine
The contact owns a 2018 Ford F-250. The contact stated that the vehicle failed to start. There was no warning light illuminated before the failure. The contact was unsure if the vehicle was towed or taken to the local dealer, where it was diagnosed and determined that there was rust in the engine.…
The contact owns a 2018 Ford F-250. The contact stated that the vehicle failed to start. There was no warning light illuminated before the failure. The contact was unsure if the vehicle was towed or taken to the local dealer, where it was diagnosed and determined that there was rust in the engine. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 80,000.
- Fuel system, gasoline
The contact owns a 2018 Ford- F-250. The contact stated while driving at approximately 65 MPH, there was an abnormal sound and the "Vehicle Powering Down" message was displayed on the instrument panel; the vehicle lost automotive power and the vehicle failed to return to normal operation. No…
The contact owns a 2018 Ford- F-250. The contact stated while driving at approximately 65 MPH, there was an abnormal sound and the "Vehicle Powering Down" message was displayed on the instrument panel; the vehicle lost automotive power and the vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
- Steering · Suspension
I purchased the truck new, and it has never experienced the death wobble until dec.25, 2024. The truck now has only 45K miles on it. I was driving on the interstate and hit a rough patch in the road at 70 mph, and the truck began to vibreate and shaking, my son was in the vehicle behind me and…
I purchased the truck new, and it has never experienced the death wobble until dec.25, 2024. The truck now has only 45K miles on it. I was driving on the interstate and hit a rough patch in the road at 70 mph, and the truck began to vibreate and shaking, my son was in the vehicle behind me and said it looked like the cab was going to fall off it was shaking so bad. I have taken the truck to two rivers ford dealership to check out the issue. I just wanted to report it as well so there IS a record of the issue.
- Steering · Suspension
The contact owns a 2018 Ford F-250. The contact stated that while driving at various speeds and driver over a bump in the roadway, the front end of the vehicle was shaking violently. The contact slowed down to 10 MPH and restarted the vehicle. There were no warning lights illuminated. The contact…
The contact owns a 2018 Ford F-250. The contact stated that while driving at various speeds and driver over a bump in the roadway, the front end of the vehicle was shaking violently. The contact slowed down to 10 MPH and restarted the vehicle. There were no warning lights illuminated. The contact added aftermarket stabilizers to the front end. The vehicle was towed to the local dealer, who informed him the failure was due to the death wobble and there was no fix for the issue. The vehicle was not diagnosed or repaired. While driving 70-75 MPH, the vehicle shook violently. The vehicle became uncontrollable, and the contact decelerated to 20 MPH. The manufacturer was contacted, who referred the contact to the NHTSA hotline. The failure mileage was unknown.
- Unknown or other
My sunroof is broken and in operatable, and the glass will not close all the way keeping the inside of the vehicle open to the elements. The noise is also very loud when traveling on the freeways. Ford quoted me $5000 to repair the system. The service advisor told me the Ford went with a different…
My sunroof is broken and in operatable, and the glass will not close all the way keeping the inside of the vehicle open to the elements. The noise is also very loud when traveling on the freeways. Ford quoted me $5000 to repair the system. The service advisor told me the Ford went with a different manufacturer because the parts kept braking from the old manufacturer. The advisor also told me that they would need to replace everything from the motor, tracks, etc., because of their change in manufacturing. If Ford knows that the parts are defective, why isn't there already a recall on this system?
- Unknown or other
The lug nuts have decorative caps that are easily damaged during ordinary maintenance. Once damaged, the nuts cannot be properly torqued. This puts proper tightening at risk. This then increases the result of the nuts loosening, falling off, and losing control of the vehicle.
- Engine
Below is what I'm experiencing with my vehicle and I want to see if there is anything I can do to get Ford to fix the problem. Is there anyway I can get my VIN on the affected list? The upper oil pan CSAT recall has affected a range of Ford F-250 models, primarily those equipped with the 6.7L…
Below is what I'm experiencing with my vehicle and I want to see if there is anything I can do to get Ford to fix the problem. Is there anyway I can get my VIN on the affected list? The upper oil pan CSAT recall has affected a range of Ford F-250 models, primarily those equipped with the 6.7L Power Stroke diesel engine. While specific years can vary depending on the exact nature of the issue and the recall campaign, it's generally considered that models from 2011 to 2020 have been impacted. However, it's important to note that the best way to determine if your specific F-250 is affected by a recall is to: Check the NHTSA Recall Website: Visit the National Highway Traffic Safety Administration's website (NHTSA) and enter your vehicle's VIN to see if any recalls are active. Contact Your Local Ford Dealership: They can provide specific information on recalls and potential issues related to your vehicle's year and model. Consult the Ford Owner Website: You can often find recall information and service bulletins on the Ford Owner website. By following these steps, you can ensure that your F-250 is up-to-date with any necessary recalls and repairs.
- Fuel/propulsion system
The CP4 high pressure fuel pumps fail and take out the whole fuel system.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Sogefi Secondary Diesel Fuel Filter Leak
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe…
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in…
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Power tailgate opens unintended
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints…
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011941Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11007943018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
- 11006476Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level
- 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10253963Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251453This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.
- 102491752024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
- 10248992Some 2017-2019 F-Super Duty pick-up vehicles may require the additional KC3Z-14A411-C kit if there is a service need to replace the 14405 main body harness or 14A412 tailgate harness post FSA 19S48. During the FSA 19S48 repair, additional connectors are added to the 14405 and 14A412 that utilize the jumper service kit contained in the FSA. Direction regarding the need for this harness is also noted in the Ford parts catalog.
- 10243652Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- 10243609Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10241627In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
- 10241626Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10241547Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10240719Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
- 10238875Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- 102377892011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- 10237442Certain 2017-2019 MY F250/F350 and all F450/550 vehicles Steering Linage Damper replacement. Reason for this supplement: Updated program terms, includes new mobile service repair assessment and updated owner letters with revised program terms.
- 10236685Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10234593Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
- 10230796Some 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent oil separator attached. Both parts should be removed from the engine together to avoid discarding and replacing the crankcase vent oil separator.
- 10228881Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
- 10228880Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10228867Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 F (65 C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
- 10226945Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wiring harness changes that were implemented into production and changes to the tailgate latch control assembly removal and installation procedures. As a result, the Labor Allowances and Parts Requirements / Ordering Information have also been updated accordingly. Parts Requirements/Ordering Information: All parts are on open order. Special Service Support Center (SSSC) contact is no longer required to order tailgate actuator ground wiring kit.
- 10226756Some 2015-2022 F-150 and 2017-2022 F-Super Duty vehicles may experience issues with the tailgate center step moulding. If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now available separately. It is no longer necessary to replace the entire rear step assembly (402A48).
- 10225454Some 2017-2020 F-Super Duty vehicles equipped with dual rear wheels (DRW) and 17 inch aluminum wheels may exhibit a loss of tire pressure from the valve stem sealing area of the front wheels. This may be due to corrosion of the wheel preventing the valve stem from sealing properly. To correct the condition, follow the Service Procedure to clean the corrosion from the valve stem sealing area of the affected wheel.
- 10225446Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced. Note: The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.
- 10222789Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.
- 10222788Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10222258Some 2017-2019 F-Super Duty vehicles equipped with adaptive steering may require steering wheel replacement for various reasons. The steering wheel assembly contains the steering effort control module (SECM) and steering angle sensor module (SASM). Previous software versions of the Integrated Diagnostic Software (IDS) scan tool may not have programed the SECM properly after replacement. Engineering has corrected the concern and SECM programming can now be successfully performed on these vehicles using the latest software level of IDS.
- 10222191Some 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (Figures 1-2) or fluid pan (Figures 3-4), the rear driveline imbalance most often is the root cause of this concern. To correct the condition, follow the Service Procedure to replace the rear driveline.
- 10218896Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening ;REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wire color differences across multiple model year vehicles.
- 10218614Some 2017-2022 F-Super Duty vehicles may experience a loose/sagging underbody insulator that could be seen or heard by the customer. This may be due to insufficient retention. To correct the condition, follow the Service Procedure to re-secure the insulator and adding additional clamping points.
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