2023 Ford F-250 SD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › F-250 SD › 2023
These records cover every 2023 Ford F-250 SD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
16 recalls name the 2023 Ford F-250 SD. Newest first.
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.
Risk and remedy
Risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of…
Risk and remedy
Risk
Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy
The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Risk and remedy
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…
Risk and remedy
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.
Risk and remedy
Risk
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F-250, F-350, and F-450 vehicles previously repaired incorrectly under recall number 23V-573. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
Risk and remedy
Risk
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Remedy
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S17.
Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
Risk and remedy
Risk
A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy
Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.
Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
Risk and remedy
Risk
A deactivated air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250 and F350 vehicles equipped with single rear wheels and a 10.5-inch rear axle shaft. The left rear axle shaft may have been improperly heat-treated during manufacturing and may break.
Risk and remedy
Risk
A broken rear axle shaft can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect the left rear axle shaft date code and replace the axle shaft as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S49.
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
Risk and remedy
Risk
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Remedy
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.
Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Remedy
Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
Risk and remedy
Risk
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the…
Risk and remedy
Risk
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Remedy
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
An overloaded vehicle increases the risk of a crash.
Remedy
Ford will mail a new TREAD label to install over the existing label, free of charge. Owners will also have the option to take their vehicle to a Ford or Lincoln dealer to have the new label installed, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C18.
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250, F-350, and F-450 vehicles. The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.
Risk and remedy
Risk
A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the steering column upper shaft coupler bolts, or install any missing bolts, as necessary, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S22.
Owner complaints
44 complaints2 involved a crash3 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system › 12v/24v/48v battery · Steering
The contact owns a 2023 Ford F-250 SD. The contact stated that the vehicle was parked, and while inspecting under the hood, the contact became aware that there was battery fluid leaking from the top of the battery. The vehicle was taken to the dealer where the battery was replaced; however, the…
The contact owns a 2023 Ford F-250 SD. The contact stated that the vehicle was parked, and while inspecting under the hood, the contact became aware that there was battery fluid leaking from the top of the battery. The vehicle was taken to the dealer where the battery was replaced; however, the failure reoccurred. The vehicle was taken to the dealer, and the battery was replaced a second time. Additionally, while driving at an undisclosed speed, the contact noticed an abnormal sound coming from the steering column. The contact referenced an undisclosed Technical Service Bulletin with a similar failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer.
- Steering
I bought this truck and its got 50000 miles on it and it has a clunking noise c coming from the steering shaft took it to ford to have trailer module recall fixed and had them inspect the noise and they said the whole steering shaft needs replaced and I have co workers with f250s and they have the…
I bought this truck and its got 50000 miles on it and it has a clunking noise c coming from the steering shaft took it to ford to have trailer module recall fixed and had them inspect the noise and they said the whole steering shaft needs replaced and I have co workers with f250s and they have the same noise... something comes apart in steering shaft could cause a wreck and even death... dealer said its a common issue in the f250s they replace the whole shaft to fix the issue!
- Unknown or other
My Ford brake malfunction when i was applied the brake while towing a UHaul trailer. It locked up and warning light showed up on the dashboard. The trailer got away from my truck, hit the rear of my truck and went on the other side of road and hit an oncoming car
- Seat belts
Rear passenger seatbelt came UNSECURED from the rear seat mounting bracket. Unknowingly ENDANGERED my child by becoming dislodged therefore leaving her WITHOUT any restraint mechanism in the event of a crash! The incident happened at evening after hours and NOT been reported to manufacturer…
Rear passenger seatbelt came UNSECURED from the rear seat mounting bracket. Unknowingly ENDANGERED my child by becoming dislodged therefore leaving her WITHOUT any restraint mechanism in the event of a crash! The incident happened at evening after hours and NOT been reported to manufacturer, dealership, law enforcement, or any other as of present. There were no warning signs or indicators other than the safety belt just freely coming up into her hand when we parked and she unbuckled.
- Fuel system, diesel
The contact owned a 2023 Ford F-250 Super Duty. The contact stated that while driving at 35 MPH, the engine seized. The contact was able to coast to the side of the road. The contact exited the vehicle and noticed flames were emitting from under the hood and wheel well. No warning lights were…
The contact owned a 2023 Ford F-250 Super Duty. The contact stated that while driving at 35 MPH, the engine seized. The contact was able to coast to the side of the road. The contact exited the vehicle and noticed flames were emitting from under the hood and wheel well. No warning lights were illuminated. The contact did not sustain any injuries. The police and fire department were called to the scene. The fire department extinguished the flames. The contact suspected that the fire started near the fuel pump. The vehicle was towed to a tow yard. The contact attempted to tow the vehicle out of the towing yard, and the towing company refused to release the vehicle to the contact. The manufacturer was notified of the fire and informed the contact that the vehicle was in their possession and was at an unknown location. The insurance company was notified about the fire. The contact stated that it was unclear if the vehicle was insured. The failure mileage was 44,000.
- Engine · Power train
I was on an overpass in the left hand lane doing 40-45mpg getting ready to make a left hand turn on an expressway on ramp. I coasted for just a bit and applied the brakes gently, then a little more. The truck was not slowing down like it should have so I applied alot more brake pedal pressure and…
I was on an overpass in the left hand lane doing 40-45mpg getting ready to make a left hand turn on an expressway on ramp. I coasted for just a bit and applied the brakes gently, then a little more. The truck was not slowing down like it should have so I applied alot more brake pedal pressure and it slowed down some then it down shifted several times and the engine was roaring, I'm guessing around 3K rpms or more and pulling me forwards. I put as much pressure as I could on the brake pedal and got it down to 4-5 mph and then as it was almost at a stop, still with the motor roaring, I slammed it into park and turned the key off. The motor turned off thank goodness. I sat there for about 20 seconds or so, luckily no one was behind me, then I turned it on again and it was idling just fine. I crept through the intersection and proceeded down the on ramp at 10mph or so and pulled over. Turned it off again and called the wife and a few friends about it. It ran ok, albeit I was super cautious, to my destination 25 minutes on down the highway. Something freaked out big time in the computer. Had there been traffic or someone in front of me it would have lead to a serious crash.
- Unknown or other
Screen dashboard ( instrument cluster) blank/black at startup. Occurred dec 20. Dealer closed and xmas holiday caused inabilty to make appointment.
- Wheels
My complaint is with the OEM lug nuts applied on my 2023 Ford F250. I recently tried to check the tightness on my wheels lug nuts only to find out that the lug wrench provided with the vehicle when purchased new will not fit 90 percent of the lug nuts. Dealership has rotated tires at routeen…
My complaint is with the OEM lug nuts applied on my 2023 Ford F250. I recently tried to check the tightness on my wheels lug nuts only to find out that the lug wrench provided with the vehicle when purchased new will not fit 90 percent of the lug nuts. Dealership has rotated tires at routeen intervals since purchased new in spring 2023. Service manager stated that his mechanics routeenly use the next larger socket to loosen and reapply nuts. They are a carbon steel with chrome cap. Evertime you use the wrong size socket you further distort the chrome cap. The caps are loose and swollen so I can not change out a flat without calling and waiting for roadside assistance. My vehicle is still well within the 36 month 36 thousand mile bumper to bumper warranty. Local service manager states that Ford will not warranty faulty lug nuts. It's a safety issue when the nuts are improperly torqued or over torqued because they are using the wrong size impact socket on an impact wrench. It's a safety issue if I get a flat in an area with no cell service, or stuck on the side of the highway and get rearended. Ford and it's dealerships are aware of the failure of these two piece lugnuts and recommend that I go buy single piece lug nuts from an after market manufacturer like Dorman. This is the second time I have been gooned by Ford on lug nuts, Walmart will refuse service if the required size socket cannot be applied to the lug nuts. Back in 2014 I needed two new tires on my 2010 F150 , local auto zone and they only had 8 nuts in stock but enough to do one flat tire, we were on vacation in Kentucky. Drove home with spare on, we live in Belvidere Illinois. These two piece lug nuts should be outlawed, and using the wrong size sockets should be some kind of code violation, and the correct final torque should be checked with an actual torque wrench, not a best guess setting with your battery impact wrench. My walmarts in Belvidere and Rockford Illinois follow these rules for good reason
- Unknown or other
Other because it has to do with the stereo system. The BO Unleashed system. When starting the truck a loud deafening high pitched squeal is produced. My ears ring for 1 hour after this happens. Audio system will not operate at that point until the truck is turned off and restarted.
- Electrical system · Service brakes · Vehicle speed control
Speedometer not working correctly analog and digital do no match. Trailer brake and lighting module failure warnings displayed. Both have been looked at by Ford Dealership, twice. You don’t know what is true, you can’t rely on any warning lights as all have proven wrong. I am in the process of 3rd…
Speedometer not working correctly analog and digital do no match. Trailer brake and lighting module failure warnings displayed. Both have been looked at by Ford Dealership, twice. You don’t know what is true, you can’t rely on any warning lights as all have proven wrong. I am in the process of 3rd trip in tomorrow to leave the vehicle a few days since it has to be parked on the Ford lot and stored there in order to try to get another speedometer to install to see if it fixes the one problem.
- Back over prevention › Rearview system braking · Lane departure › Blind spot detection
Rear back up camera screen is blue and doesn’t function. Was told by Ford it could be a software issue but isn’t part of the current recall of 2023 F250 super duty
- Air bags · Service brakes · Vehicle speed control
On September 16, 2025, while driving my 2023 Ford F-250 Super Duty at approximately 65 mph with cruise control engaged, I pressed the brake pedal to disengage cruise. The cruise control did not disengage. I pressed the brake pedal harder, but the truck did not slow down and maintained speed. There…
On September 16, 2025, while driving my 2023 Ford F-250 Super Duty at approximately 65 mph with cruise control engaged, I pressed the brake pedal to disengage cruise. The cruise control did not disengage. I pressed the brake pedal harder, but the truck did not slow down and maintained speed. There was no ABS activation sound or sensation, and no skid marks were left on the roadway. I struck the rear of a tractor trailer because the vehicle failed to slow down or cancel cruise control. In addition, the airbags did not deploy during the collision. This appears to be a failure of the brake pedal input/cruise disengagement system, braking system, and potentially the airbag system. This is a severe safety defect that could result in serious injury or death.
- Equipment › Electrical › Infotainment · Structure
The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated.…
The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated. Additionally, the infotainment system had defaulted to a factory setting independently, causing the Forward Collision Avoidance system and several other safety features to be deactivated. The contact stated that the failures were intermittent. The vehicle was taken to a local dealer however, the failures could not be duplicated. The vehicle was not repaired. The contact related the window failure to NHTSA Campaign Number: 23V507000 (Structure); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,000.
- Back over prevention · Electrical system · Electrical system › Adas › Parking assist › Software
The contact owns a 2023 Ford F-250 SD. The contact had experienced several electrical failures with the vehicle and the vehicle had been back to the dealer for repairs for more than 70 days. The contact stated that the instrument cluster failed to properly illuminate, and it was difficult to see…
The contact owns a 2023 Ford F-250 SD. The contact had experienced several electrical failures with the vehicle and the vehicle had been back to the dealer for repairs for more than 70 days. The contact stated that the instrument cluster failed to properly illuminate, and it was difficult to see the information on the instrument cluster. The contact also stated that the front passenger’s side window failed to roll up in one motion. The contact stated that the window would stop halfway up and had to be rolled back down first and then another attempt had to be made to roll the window up for the window to operate as needed. Additionally, the back over prevention and trailer park assists system functions failed to operate as needed. The contact also stated that the back over prevention software failure of the TPASIN module caused the screen to intermittently display a distorted image, a blue screen, or displayed a solid black screen. The contact also stated that the powertrain axle assembly shaft was improperly heat treated during the manufacturing process. Additionally, the vehicle experienced failures with steering column, and the tailgate release function occasionally failed to operate as needed. The vehicle was taken to the local dealer on several occasions and remained with dealer often, for two to three weeks each time. The contact stated that the dealer attempted to assess a diagnostic fee even though the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure on several occasions however, the contact stated that the manufacturer failed to acknowledge the failures or take the vehicle back from when the vehicle was first purchased new. The approximate failure mileage was 500.
- Power train · Suspension
When shifting into drive from reverse it will shift very hard into drive. This happens about 4 times a month and it is very forceful. Suspension is very ruff. Very different from other Ford trucks I driven. Rear suspension makes a noise going over bumps and dips.
- Engine · Fuel/propulsion system
As I was driving, the truck stopped running and then under the engine compartment it started on fire and fully engulfed the engine compartment in front half of the truck
- Engine · Vehicle speed control
The contact owns a 2023 Ford F-250 SD. The contact stated while driving 78 MPH, the vehicle was not aligned. The contact stated that while the brake pedal was depressed, the vehicle lunged forward and failed to stop intermittently. There were unknown warning lights illuminated, with a smell of…
The contact owns a 2023 Ford F-250 SD. The contact stated while driving 78 MPH, the vehicle was not aligned. The contact stated that while the brake pedal was depressed, the vehicle lunged forward and failed to stop intermittently. There were unknown warning lights illuminated, with a smell of smoke coming from the vehicle. On a separate occasion, the vehicle pointed to the left and accelerated independently. The vehicle was then taken to a dealer, but a diagnostic test was pending; however, the contact was informed that the drive line and the engine were rusty. The vehicle was taken to a different dealer, where the contact was informed that the failure was not the same. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,500.
- Air bags · Seat belts · Seats
I have a safety concern on my 2023 Ford 250 SuperDuty Pickup. The front passenger seatbelt indicator does not engage when a person sits in the seat. The other 4 seats (front driver & 3 back seats) in the vehicle engage as soon as a person sits in the seat showing the seat red in the on the dash…
I have a safety concern on my 2023 Ford 250 SuperDuty Pickup. The front passenger seatbelt indicator does not engage when a person sits in the seat. The other 4 seats (front driver & 3 back seats) in the vehicle engage as soon as a person sits in the seat showing the seat red in the on the dash until the seatbelt is engaged and then turns green with a check mark on it. When a person sits in the front passenger seat the seat does not light up on the dashboard like there is no one sitting in the seat. Once the seatbelt is clicked in, the seat then turns to green with a check mark and then if the seatbelt is unclicked the seat will turn red. I took the vehicle in to be looked at. The Ford Dealership put in a new part and it reacted the same way. They then said that they checked and the seat was working as designed and there was no issue. I asked them to confirm that the airbags would still engage. They would not confirm that. I then called Ford's Hotline with my concerns, they said based on what they could see, the airbags would still engage. I feel that all the seats should react the same way and if a person is sitting in that front seat and doesn't use the seatbelt, the vehicle doesn't recognize that a person is in the seat. And if so, possibly the airbags do not work.
- Engine · Power train
Ford Has yet to update VIN Lists for 24B27 engine update.
- Power train
What component or system failed or malfunctioned, and is it available for inspection upon request? The Variable Displacement Oil Pump delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine…
What component or system failed or malfunctioned, and is it available for inspection upon request? The Variable Displacement Oil Pump delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Overtime, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light may illuminate. This causes delamination of the lifters and camshaft which sends metal throughout the engine causing total engine failure and this requires a completely new engine. How was your safety or the safety of others put at risk? Beyond the financial implications, A sudden breakdown on a busy road can lead to dangerous situations, putting both me and other drivers at risk. Additionally, driving a vehicle with a compromised engine can result in further damage and potentially cause accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes there are many forums and videos online about this issue in the 7.3 Godzilla engine produced by ford. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? My vehicle is currently at the dealership for repairs which they said they are unable to do so I will be taking it to another dealership next week. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? In my vehicle there was no CEL but in other customers vehicles the CEL will appear if the problem is not caught soon enough.
- Engine
The engine had a life threatening malfunction. Currently, there are arrangements being made to move the truck to my insurance company's property. I'm sure my insurance company would allow and arrange a site visit to inspect the truck. It happened so fast and without warning, we were blessed that we…
The engine had a life threatening malfunction. Currently, there are arrangements being made to move the truck to my insurance company's property. I'm sure my insurance company would allow and arrange a site visit to inspect the truck. It happened so fast and without warning, we were blessed that we were able to escape the truck without losing our lives or getting severely burned. Anyone who helped or passed by was put at risk due to the fire or possible explosion that could have accrued from the truck fuel tank or trailer propane bottles. The fire inspector and insurance company have conducted there preliminary inspections and are in the process of writing up their reports. There was no warning lamp, message or symptom of a engine problem or failure prior to the engine bursting into flames, but the only warning that accrued after the engine caught fire, was the engine was being shut off.
- Engine
Upon starting the vehicle the engine made a rattling noise.I turned it off and restarted it and the noise continued. Turned it off again and the noise stopped. Brought it the dealer with a video/recording on my wifes phone so they could hear the noise. The truck was there over a week with the…
Upon starting the vehicle the engine made a rattling noise.I turned it off and restarted it and the noise continued. Turned it off again and the noise stopped. Brought it the dealer with a video/recording on my wifes phone so they could hear the noise. The truck was there over a week with the service writer saying they could not duplicate it. The truck was there a few more days before the service writer told me they received a service bulletin instructing them to up the pressure on the oil pump. They did that and told me the truck was fixed.I went out yesterday and the noise has returned, again my wife recorded the noise. Bringing it back again to the dealer. We are afraid to use this truck as we dont want to have an engine failure. This has also been to the dealer for brake squealing and the instrument cluster going totally blank, again being told it cant be duplicated. this truck has 3400 miles on it.
- Electrical system · Lane departure › Assist · Unknown or other
7 Pin Trailer Connector is not transfering power to trailer needs to be repair under warranty vehicle around 17000 miles No rapair was done at Mossy Ford dealer spend 5 days without vehicle Dealership provide me a diagram in order I repleace fuse by myself. no repairs was done problem persist
- Engine
The contact owns a 2023 Ford F-250 SD. The contact stated that upon starting the vehicle, he heard an abnormal clicking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not…
The contact owns a 2023 Ford F-250 SD. The contact stated that upon starting the vehicle, he heard an abnormal clicking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 20B27. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,500.
- Steering · Suspension
The contact owns a 2023 Ford F-250 SD. The contact stated that when the steering wheel was turned to the left, the steering wheel made popping sounds. The vehicle was taken to the dealer. The contact stated that an unknown repair was completed; however, while driving at undisclosed speeds, the…
The contact owns a 2023 Ford F-250 SD. The contact stated that when the steering wheel was turned to the left, the steering wheel made popping sounds. The vehicle was taken to the dealer. The contact stated that an unknown repair was completed; however, while driving at undisclosed speeds, the vehicle drove over uneven ground and the vehicle was violently shaking. The contact stated that the shaking had worsened, and the vehicle experienced the death wobble. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012016Ford Pro - Email/Script 24-930 Email and calling script
- 11011941Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.
- 11011939Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0315 stored in the powertrain control module (PCM).
- 11011934Some 2023-2024 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module (2C219) during normal workshop manual (WSM) diagnostics.
- 11011809Some 2023-2024 F-Super Duty vehicles may exhibit a turn signal fast flashing condition as a result of vehicle lighting modification performed during the upfitting process.
- 11011808Some 2023-2024 F-Super Duty vehicles built on or before 07-Oct-2024 may exhibit a condition where the SelectShift/SelectShift and/or Tow Haul features of the transmission may not function or activate without operator input.
- 11011208Quality improvements: -Addresses Accessory protocol Interface Module reboot at start up -Customer will be able to use the passcode option to deinhibit the vehicles remotely.
- 11011019In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate.
- 11010942Some 2023-2024 F-Super Duty vehicles with XL/XLT trim package and equipped with a 6.7L diesel engine, halogen headlamps and an engine block heater may have fit concerns of the provided front grille cover advised for usage in cold weather.
- 11010853Some 2023-2024 F-Super Duty vehicles built on or before 12-Jul-2024 and not equipped with an electronic steering actuator (ESA) may exhibit a popping/thumping/clunking/knocking noise from the steering column area while turning, accelerating, and/or braking.
- 11010773Some 2023-2024 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan.
- 11010003Quality improvements include: - Robustness action to improve the Power Distribution Box in order to eliminate battery drainage, high key off load events and set a Diagnostic Trouble Code notification of issues for easier diagnosis.
- 11009869Quality improvements include: -Addresses customers locked out of the vehicle 30 minutes post key off -Addition of vehicle start inhibit for the fleet vehicles, blocking the ignition cycle if the fleet owner executes it. -Customers will see the "Share Vehicle Analytics" toggle after using the In-Voice Vehicle Feedback feature, ensuring it is submitted to Ford's system for analysis
- 11009843Quality improvements include: Networking quality for a better experience with software updates Recommend we do not TREAD - no bug fixes.
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11009435Some 2023-2024 F-Super Duty vehicles may exhibit various steering concerns such as perceived looseness and/or wander. WSM, Section 211-02 and 211-03 > Diagnosis and Testing has been updated to improve diagnostics.
- 11009091Some 2021-2024 F-150 and 2023-2024 F-Super Duty vehicles may exhibit an inoperative A/C system that only blows warm air with diagnostic trouble code (DTC) P2CFC stored in the body control module C (BCMC).
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008698Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
- 11008518"`-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false""IP Configuration Failure"" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services"
- 11008505"Quality Improvements include- -Customer will be able to enable and disable Intelligent power toggle button. -SYNC improvements to provide a more reliable user experience. -Customer will be able to manually de-inhibit the vehicle by typing the ""passcode available"" on the Fleet Portal to the SYNC screen. - For 2024MY only, Rear Seat Occupant Center Screen Alert message will appear for 10s even if customer opens the door before shutting off the engine."
- 11008373In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Reason for supplement: software now available/additonal technician information
- 11008222Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle):
- 11008215Some of the following vehicles may exhibit a condition where the passive key will not program to the vehicles:
- 11008210Some 2023-2024 F-Super Duty vehicles equipped with a 6.8L or 7.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with various EVAP system diagnostic trouble codes (DTC) stored in the powertrain control module (PCM).
- 11007977Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
- 11007943018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
- 11007140Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start after OTA update.
- 11007129Quality Improvements in diesel engine calibration software for smoothness of acceleration
- 11006847Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an inaccurate intelligent oil life monitor reading zero percent oil life after 1000 miles (1609 km) under normal vehicle usage due to the software in the instrument panel cluster (IPC).
- 11006774Some 2023-2024 F-Super Duty vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
- 11006033Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update REASON FOR THIS SUPPLEMENT Software Availability Update: Software is now available to repair 2021-2022 and 2025 Model Year Econoline vehicles. The service action has been updated accordingly. Technical Information: IDS programing information has been added for 2021-2023 Model Year Econoline Vehicles.
- 11006021Quality improvements include: Diesel engine software calibration for smoothness of acceleration
- 11006012Quality improvements include: -Improvement to reduce false MIL warning which are related to advance driver assist features.
- 11005991Some 2023 F-Super Duty vehicles may exhibit the vehicle's center display screen stuck on 75th Anniversary logo and after multiple ignition cycles may default to a black center display screen. This may be due to the TCU software. To correct the condition, perform a battery reset. Inform customers that engineering is currently working on a solution for this condition and will be released via a software update delivered over-the-air (OTA) expected in October 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings.
- 11005752Some 2023-2024 F-Super Duty and 2024 F-150/Nautilus vehicles may set DTC U211B:51 in the telematics control unit (TCU) module after a software update on the TCU is performed at dealer or via over the air (OTA) Update. The DTC U211B:51 in the TCU has no effect on vehicle functionality or connectivity. Replacement or reprogramming of the TCU will not resolve this condition. DTC U211B:51 should be ignored if no other DTCs are present in the TCU and no symptoms present. No further service action is required.
- 11004951This article supersedes TSB 23-2426 to update the list of modules needing a software update in the Service Procedure. Some 2023 F-Super Duty chassis cab vehicles equipped with a 6.7L engine may exhibit an engine coolant temperature gauge falsely reading at the high end of the normal range while towing in high ambient temperatures with no diagnostic trouble codes (DTC) stored in the powertrain control module (PCM) or warning messages present in the instrument panel cluster (IPC). This may be due to the software in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC. Note: Some vehicles built on or before 28-Feb-2023 may have TSB 23-2426 performed previously, but no IPC software update was available at that time. NOTE: The IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the "OTA Dashboard" under the "Connected Vehicle" tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting thesymptoms are no longer present, this article may not apply.
- 11003275Quality improvements include: -Robustness action to prevent against false overheat MIL & DTC after OTA updates. - IPC Revert to Home Screen at start up key cycle. -Compass direction can be seen directly on dashboard.
- 11003274Quality improvements include: -Seats Modules enhancement to address Key Off Load issues
- 11003269Quality improvements include: - Robustness to improve the with Rain Sensor automatic wiper and courtesy wiper features. - Robustness action to improve the Steering Column Control Module (SCCM) Key Off Load (KOL) Issue.
Every Ford F-250 SD model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.