2007 Mazda MAZDA3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › MAZDA3 › 2007
These records cover every 2007 Mazda MAZDA3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2007 Mazda MAZDA3. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2004-2007 Mazda3 vehicles. During air bag deployment, the plastic emblem on the steering wheel air bag module cover may shatter, and project plastic fragments into the vehicle.
Risk and remedy
Risk
Plastic fragments can hit occupants during air bag deployment, increasing the risk of injury.
Remedy
Dealers will replace the air bag module cover, free of charge. Owner letters were mailed between August 28, 2021 and October 28, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4921G.
Mazda IS recalling certain model year 2007-2009 mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008. these vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle.
Risk and remedy
Risk
Power steering assist IS suddenly lost reducing the driver's ability to steer the vehicle as typically expected, and increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace the power steering pump and lines free of charge. the safety recall began on september 15, 2010. owners may contact mazda customer assistance center at 1-800-222-5500.
Thule, inc. IS recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460R. these fit kits were sold as aftermarket equipment for use on the vehicles listed above. the bolt(s) used to secure the foot to the vehicle…
Risk and remedy
Risk
This may result in the bolt(s) snapping off during use or without a load. the unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
Remedy
Thule will mail a retro fit kit along with repair instructions to owners free of charge. the safety recall IS expected to begin on or before april 13, 2009. owners may contact thule toll-free at 1-800-238-2388.
Owner complaints
222 complaints28 involved a crash3 involved a fire28 injuries
What owners report most
Latest complaints
- Steering
The contact owns a 2007 Mazda Mazda3. The contact stated that while driving 5 MPH and making a turn, the steering wheel was difficult to turn to the left or the right. The check engine warning light was illuminated and flashing. The contact stated that the steering then seized. While checking the…
The contact owns a 2007 Mazda Mazda3. The contact stated that while driving 5 MPH and making a turn, the steering wheel was difficult to turn to the left or the right. The check engine warning light was illuminated and flashing. The contact stated that the steering then seized. While checking the NHTSA.gov website, the contact associated the failure to NHTSA Campaign Number: 10V374000 (Steering). The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, and confirmed there was no recall coverage for the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 195,081.
- Steering
Intermittently spanning several months, there is a sudden loss of power steering as the vehicle is in motion. Warning lights light up on the vehicle as power steering and power brakes are disengaged. Even though I provided a video of power steering loss, where a slight turn of the steering wheel…
Intermittently spanning several months, there is a sudden loss of power steering as the vehicle is in motion. Warning lights light up on the vehicle as power steering and power brakes are disengaged. Even though I provided a video of power steering loss, where a slight turn of the steering wheel engages this failure, where the dash board lights flash as power steering fails, the dealership will not fix anything they can’t duplicate in their shop. I guess they don’t believe their lying eyes, and don’t accept the video as proof of anything. It is doing exactly what it was recalled for back in September 15, 2010. Recall #10V374000. Mazda Corporate has been notified. Case # 00342901. There are known fixes for this problem. Mazda has done these repairs on hundreds of thousands of times. Dealership told me they will do nothing unless they can duplicate the problem. In reality it might take a month or more for this to show up at some unpredictable time and place. I have a potentially dangerous scenario awaiting me. Driving this vehicle in it’s present condition is recipe for a crash. This was a problem that Mazda addressed and fixed in the past. Being that it was done hundreds of thousands of times, I’m fairly certain that none of those fixes were predicated by mechanics having to see those issues in their shops before they did the repairs.
- Electrical system
Radio stopped working.
- Air bags · Service brakes · Steering
My daughter and I were on the way to O'Reilly when we turned at a short curve going under 20 miles and the steering wheel got loose and the brakes wouldn't stop us. The car just kept swerving all over the road and we ended up in a ditch the day after my husband purchased the car.
- Steering
The contact owns a 2007 Mazda M3. The contact stated while driving at 55 MPH, the steering wheel of the vehicle become hard to maneuver. The vehicle was taken to the mechanic for diagnosis, and he stated the vehicle was experiencing the same failure as NHTSA Campaign Number:10V374000 (Steering).…
The contact owns a 2007 Mazda M3. The contact stated while driving at 55 MPH, the steering wheel of the vehicle become hard to maneuver. The vehicle was taken to the mechanic for diagnosis, and he stated the vehicle was experiencing the same failure as NHTSA Campaign Number:10V374000 (Steering). The dealer and the manufacturer were contacted, and they both stated that the vehicle's VIN was not under recall NHTSA Campaign Number:10V374000 (Steering) and she had to pay out of pocket. The failure mileage was 206,000.
- Electrical system · Steering
Power steering failure causing rust on car components. When turning my steering wheel to the left or right there is a noise the car makes and it jumps gear shifts making it very unsafe to drive this car. Also there is an electrical power issue with the car. I just bought a new battery for the car…
Power steering failure causing rust on car components. When turning my steering wheel to the left or right there is a noise the car makes and it jumps gear shifts making it very unsafe to drive this car. Also there is an electrical power issue with the car. I just bought a new battery for the car but there still seems to be a shortage And I have to power jump the car every time I tune the car off and have to start the the car up. This is very unsafe for me as the driver and unsafe for those around my when driving because of the locking steering wheel.
- Steering
The contact owns a 2007 Mazda Mazda3. The contact stated while his wife was driving approximately 55 MPH, the steering wheel seized. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The contact took the vehicle to the local…
The contact owns a 2007 Mazda Mazda3. The contact stated while his wife was driving approximately 55 MPH, the steering wheel seized. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 10V374000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000. The VIN was not available.
- Air bags
Got a email stating I had a recall on my air bags
- Unknown or other
While driving engine started to sound louder and vibrating eventually engine shifted seems that one or more of the engine mounts completely broke.
- Air bags
The airbag light on Dash comes on and goes off randomly then going on for 6 months. Obviously there's an open circuit in system that others have as well See a lot of others on here with the same problem over 100,000 miles
- Exterior lighting
The brake light bulb has melted and burnt out the brake light housing assembly multiple times, I have purchased multiple brake light housing assembly and the issue continues. Clearly this is a manufacturing defect that is a safety/fire hazard.
- Service brakes
After a hard brake event to avoid a crash, brake pedal is soft and loses pressure. Identical to many, many Ford and Mitsubishi reports on models that use the same ABS equipment. ABS valves probably leaking internally. Dealer refuses to remedy and insists brakes are fine - they are not…
After a hard brake event to avoid a crash, brake pedal is soft and loses pressure. Identical to many, many Ford and Mitsubishi reports on models that use the same ABS equipment. ABS valves probably leaking internally. Dealer refuses to remedy and insists brakes are fine - they are not, significantly worse since hard brake incident. OEM ABS part no longer available (I wonder why?) so the only repair option is a used part that is probably also defective in manufacture.
- Steering
The contact owns a 2007 Mazda Mazda3. The contact stated their daughter was driving at 15 mph, when making a right turn the steering wheel locked up causing the driver to hit a curb and crash the vehicle into a mailbox. There were no warning lights illuminated on the vehicle, however, the driver…
The contact owns a 2007 Mazda Mazda3. The contact stated their daughter was driving at 15 mph, when making a right turn the steering wheel locked up causing the driver to hit a curb and crash the vehicle into a mailbox. There were no warning lights illuminated on the vehicle, however, the driver stated there was a beeping noise coming from the vehicle once the steering wheel locked up. There was no one injured. There was no medical treatment at the scene. A police report was filed. There was damage where the front bumper of the vehicle came off and the front passenger side. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 101,000.
- Steering
I was driving and my power steering went out. As I was going around a turn getting it home it started working again. After that my power steering would come and go while driving until it stopped working all together after a few months of intermittent malfunction. I was in motion while it stopped working and randomly started working again. Several times.
- Steering · Suspension · Wheels
I recently purchased this vehicle used with salvage title on february 6, 2021. I took it to be inspected and I needed both belts replaced, they had to tighten back down my struts in front, my power steering was acting funny and making noise and my intermediate speed shaft sensor IS going bad…
I recently purchased this vehicle used with salvage title on february 6, 2021. I took it to be inspected and I needed both belts replaced, they had to tighten back down my struts in front, my power steering was acting funny and making noise and my intermediate speed shaft sensor IS going bad because the check engine light keeps coming back on for the same code. There was damage to the vehicle but they didn't tell me that it was serious damage. When driving barely turning the wheel the car makes a whining noise, the vehicle still sways a little to the left and right but the alignment was just done yesterday. Before I was able to pay for the alignment etc new tires and mount and balance my car and steering wheel were both shaking really badly and jerking all over the place.
- Engine
My vehicle started shaking on friday. I parked it, later started it and started to move. heard a crash. my transmission and engine fell. motor mounts broken, damaged my axle.
- Steering
Power steering quits working while driving .power steering light comes on the dash to when this happens. This make steering super hard to turning while driving and could cause an accident because its unexpected.
- Steering
While driving my vehicle at least 3 times the power steering goes out and makes the car unable to drive and IS very scary while on the road. A few light indicates flash on my dash and the radio resets. I even saw my radio reset in between the major episodes while driving 65 mph. I was traveling at…
While driving my vehicle at least 3 times the power steering goes out and makes the car unable to drive and IS very scary while on the road. A few light indicates flash on my dash and the radio resets. I even saw my radio reset in between the major episodes while driving 65 mph. I was traveling at the 3 times it happened roughly 25-30 mph and was turning the vehicle. I located a recall I believe # 6010h for steering: electric power assist system, but it IS for vehicles manufactured after april 2, 2017. My car was assembled on november 7, 2006. It states the power steering pump and lines need to be replaced. I cannot understand why my car manufactured 5 months prior to the recall IS not covered as this could cause a severe accident where I do not feel safe driving with my kid in the car. please update the range of the recall to save more lives.
- Steering
My 17YO daughter was driving her 2007 mazda3 when her power steering light came on and she experienced a complete loss of power steering. she was taken by surprise but was able to maneuver to safety off the road. She restarted the car and had steering for less than a minute. I found the recall…
My 17YO daughter was driving her 2007 mazda3 when her power steering light came on and she experienced a complete loss of power steering. she was taken by surprise but was able to maneuver to safety off the road. She restarted the car and had steering for less than a minute. I found the recall for this model and year, with these exact symptoms, but for some reason it IS not applicable to this vin. mazda corp acknowledged the recall but said since the nhtsa didn't include this vin there was nothing they could do. judging by the number of similar complaints I think the nhtsa should reconsider expanding the scope.
- Steering
Sudden loss of power steering while driving. Vehicle has 70,000 miles. There IS a recall for this year and model of vehicle for this exact issue, but my vin was not on the list. The recall should be widened to include more vehicles that are having this issue.
- Engine · Steering
TL* the contact owns a 2007 mazda 3. While driving 50 mph, the vehicle lost power, steering ability, and the radio shut off. Also, the power steering warning indicator illuminated. The local dealer and manufacturer were not contacted. The contact stated that the failure was similar to the failure listed in nhtsa campaign number: 10v374000 (steering). The failure mileage was 210,548.
- Power train · Steering
While driving the car will suddenly jerk as if braking quickly, the check engine light and the at (auto-transmission) light will illuminate on the dashboard. The car will then jump down to 3RD or 4TH gear, disallowing it to shift properly. It will remain stuck on the lower gear with the warning…
While driving the car will suddenly jerk as if braking quickly, the check engine light and the at (auto-transmission) light will illuminate on the dashboard. The car will then jump down to 3RD or 4TH gear, disallowing it to shift properly. It will remain stuck on the lower gear with the warning lights on until the car IS turned off and turned back on. A few times, in conjunction with the aforementioned problem, the car has also lost power steering. This happens on the freeway and has almost caused accidents a few different times. I have taken this to several mechanics and not a single one has been able to diagnose or resolve the issue. The output shaft speed sensor has been replaced, so this IS not the issue. There IS no predicting when it will happen as it seems to completely random. It has happened on the freeway while going 70 and through neighborhoods when only going 25. It's impossible to predict or give a precursor to what happened immediately prior to the car jumping gears and losing power steering. This IS so dangerous.
- Power train
Car randomly loses power, loss of steering and the steering wheel light blinks. It gets hard to control and the car will shut off. No matter where or what the conditions.
- Steering
My car just got to where it won't steer and seeing it won't steer it won't start now . If u tap on the steering pump the car will start but once shut off it won't start again..
- Structure › Body
Engine mount bolt failed while driving on a city street causing the engine and transmission to drop onto axel. Vehicle could not be driven until front axel was replaced and the engine mount bolt was replaced.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Electric Power Steering Assist
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged…
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10232299Speedometer replacement procedure
- 10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213430Excessive condensation or water within the headlamp assembly caustion
- 10213429Paint damage Mazda pocket paint guide
- 10213425Speedometer replacement procedure
- 10213423Siriusxm satellite radio registration transfer after unit replacement
- 10213422Proper usage of driver's floor mat.
- 10213421Condensation/Fog in front and rear combination lights
- 10213417Passenger fAirbag deactivation (PAD) indicator light illumination
- 10213399Brake noise, judder and dragging diagnosis and servicing
- 10213398Clunk/bang/buzz noise during first forward movement after sitting
- 10213387Shock absorber replacement guidelines
- 10213385Stains appear on wheels
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213329Engine Start /Stop Procedure with room fuse removed
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208567Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10202696Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
- 10202695Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.
Every Mazda MAZDA3 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.