2022 Mazda MAZDA3

Owner complaints

What owners report most

1. Air bags14
2. Electrical system5
3. Power train2
4. Engine2
5. Seat belts2
6. Structure2
7. Back over prevention1
8. Vehicle speed control1
9. Seats1
10. Visibility/wiper1

Latest complaints

• Aug 11, 2026CA
  Back over prevention › Warnings · Electrical system · Visibility/wiper
  The vehicle's Connectivity Master Unit (CMU) / infotainment system has experienced a complete, permanent internal electronic failure, logged by Diagnostic Trouble Code DTC U3000:49 (Control Module Internal Electronic Failure). The main display screen is completely dark at all times and never powers…

  The vehicle's Connectivity Master Unit (CMU) / infotainment system has experienced a complete, permanent internal electronic failure, logged by Diagnostic Trouble Code DTC U3000:49 (Control Module Internal Electronic Failure). The main display screen is completely dark at all times and never powers on or responds. The unit is available for inspection upon request. This total hardware failure creates critical safety hazards: 1. Non-Compliance with FMVSS No. 111 (Rear Visibility): Because the rearview camera relies entirely on the main display screen, the backup camera is 100% inoperative. When shifting into Reverse, the screen remains black, offering zero rearward visibility and creating an immediate backover risk to pedestrians, children, and property. 2. Complete Loss of Driver Assistance & Emergency Systems: The permanently dark display eliminates access to active safety guidance, rear cross-traffic visual alerts, parking distance indicators, turn-by-turn navigation, and hands-free emergency communication interfaces. 3. Ongoing Driver Distraction: Operating the vehicle without essential safety/navigation displays requires additional driver focus, causing persistent cognitive distraction. The failure was confirmed via professional OBD-II diagnostic scanning showing DTC U3000:49, which explicitly denotes an unprovoked internal component failure rather than wear and tear. The manufacturer has declined to repair or replace the failed assembly out of warranty.

• Dec 23, 2025TX
  Vehicle speed control
  Transmission control unit (TCU) failure with error code P061B in 2022 Mazda 3. Problem began approximately 6 months after purchase (February 2023, mileage 8181). Despite five repair attempts by Russell & Smith Mazda Houston (August 8, 2023; January 22, 2025; April 8, 2025; October 13, 2025…

  Transmission control unit (TCU) failure with error code P061B in 2022 Mazda 3. Problem began approximately 6 months after purchase (February 2023, mileage 8181). Despite five repair attempts by Russell & Smith Mazda Houston (August 8, 2023; January 22, 2025; April 8, 2025; October 13, 2025; December 23, 2025), dealer has been unable to correct the issue. TCU malfunction substantially impairs vehicle use and creates serious safety hazard.

• Dec 4, 2025CA
  Electrical system
  “My 2022 Mazda 3 is experiencing an ‘in-network malfunction’ related to the vehicle’s internal communication system. Multiple technicians have told me this is an internal vehicle network/communication fault, not caused by wear or damage. The dealer refuses to repair it unless I pay out-of-pocket…

  “My 2022 Mazda 3 is experiencing an ‘in-network malfunction’ related to the vehicle’s internal communication system. Multiple technicians have told me this is an internal vehicle network/communication fault, not caused by wear or damage. The dealer refuses to repair it unless I pay out-of-pocket, even though this appears to be a manufacturer defect in the electrical network system, (TCU)This malfunction affects the reliability of the vehicle’s electronics and could impact safety systems while driving. Mazda has not taken responsibility for diagnosing or repairing the issue, and I believe this defect needs to be investigated, as other owners may be affected as well.”

• Oct 16, 2025FL
  Electrical system
  Car doesn't start if sitting more than 4 days untouched. When i went to the dealer, they informed me they know about the issue but nothing can be done about it. They even told me what the issue was, there's something in the car (they don't know what) that draws a lot of power non stop. kills the…

  Car doesn't start if sitting more than 4 days untouched. When i went to the dealer, they informed me they know about the issue but nothing can be done about it. They even told me what the issue was, there's something in the car (they don't know what) that draws a lot of power non stop. kills the battery and some time will get stuck mid ignition. I've replaced the battery a few times as well. It's very stressful trying to deal with it after a 12-16 hour shift at work. knowing it will happened again and again, over and over.

• Jul 22, 2025OR
  Air bags
  I recently received a warning on the dashboard that there is an airbag malfunction and needs to be taken in to get serviced. The warning continues to appear. This appears similar to a recent recall of 2024-2025 Mazda 3s and CX-30s, but there does not appear to be a recall issued for 2022 Mazda 3…

  I recently received a warning on the dashboard that there is an airbag malfunction and needs to be taken in to get serviced. The warning continues to appear. This appears similar to a recent recall of 2024-2025 Mazda 3s and CX-30s, but there does not appear to be a recall issued for 2022 Mazda 3 models. I have scheduled an appointment for July 24, 2025 at the Mazda dealership to get my vehicle inspected, but because there is no active recall, Mazda states that I may have to pay for the diagnosis and any repairs. I disagree that I am required to pay for any diagnosis/inspections/repairs.

• Mar 17, 2025NY
  Latches/locks/linkages › Doors › Latch · Structure › Body › Door › Handle › Interior

  Driver door does not open from inside the vehicle. Door opens when opened from outside the vehicle.

• Dec 27, 2024CA
  Air bags

  The passenger-side "airbag off" light does not go off, even with an adult in the passenger seat. This is a US car without an ability to disable the airbag, so this should never happen. We assume this means that the airbag will not inflate in an accident. It happens on about 60% of drives with a passenger, and the dealer was unable to reproduce.

• Aug 14, 2024CA27,287 mi
  Forward collision avoidance
  The contact owns a 2022 Mazda Mazda3. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance system activated unexpectedly. The contact stated that the ABS warning light was illuminated. The contact slammed on the brake pedal and bumped his head. The contact…

  The contact owns a 2022 Mazda Mazda3. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance system activated unexpectedly. The contact stated that the ABS warning light was illuminated. The contact slammed on the brake pedal and bumped his head. The contact stated while driving at an undisclosed speed, the brakes independently activated. The vehicle stopped independently while the contact was driving on a busy highway. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was taken to another dealer; however, the failure could not be duplicated. The contact stated that the vehicle had been taken to four dealers and the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and twelve complaints had been filed. The failure mileage was approximately 27,287.

• Mar 13, 2024WA
  Engine

  The coolant control valve stays open.

• Nov 30, 2023CA
  Air bags
  For a few weeks in November 2023, I had my dash alarm/notify me when I would turn on my car and it would state "Airbag System Malfunction" then disappear. Potential risk with this issue is that the airbag may deploy randomly or not deploy at all if collision happens. This is extremely scary as I…

  For a few weeks in November 2023, I had my dash alarm/notify me when I would turn on my car and it would state "Airbag System Malfunction" then disappear. Potential risk with this issue is that the airbag may deploy randomly or not deploy at all if collision happens. This is extremely scary as I have a child and I commute daily for work. I have turned my car into the dealer since 11/29/23 and currently have a loaner. No update so far from the dealer.

• Nov 15, 2023NY
  Electrical system
  Purchased the car new in April 2022. They have replaced the battery twice in the last year. They now tell me that there are no replacement batteries made for my vehicle and have acknowledged a problem with the battery made by Johnson control. The battery will not hold a proper charge after the…

  Purchased the car new in April 2022. They have replaced the battery twice in the last year. They now tell me that there are no replacement batteries made for my vehicle and have acknowledged a problem with the battery made by Johnson control. The battery will not hold a proper charge after the vehicle is shut off. They have offered a loaner car but cannot tell me how long it would take to resolve the issue. In order to drive the vehicle I have to carry a jump pack in the car with me in case the battery goes dead and will not start.

• May 14, 2023MA
  Power train

  Humming or wining noise coming from back of vehicle when driving in highways around 75 mph.

• May 14, 2023MA
  Structure › Body · Unknown or other

  Constant rattling after only 2,000 miles. Sounds like it’s coming from behind the glove box. Another constant rattle from the head up display.

• Apr 12, 2023TN
  Power train

  with less than 7000 miles on a new Mazda3, the transfer and transfer housing went out. This meant the all wheel drive did not operate properly, which could have caused an accident in the right conditions. This was covered by warranty, as well as a shock, strut, and numerous related parts. In total, the warranty covered the total $4395 to repair a car with less than 7000 miles on it.

• Mar 13, 2023NV
  Engine
  I purchased the car on 02/05/2022, the car mileage is close to 15, 500 miles, on 03/03/2023 the car displayed a vehicle issue message stating low oil level. I checked the oil level dipstick and it was in fact below the minimum line. I added 1 quart of oil as advised by owner's manual. On 3/13/2023…

  I purchased the car on 02/05/2022, the car mileage is close to 15, 500 miles, on 03/03/2023 the car displayed a vehicle issue message stating low oil level. I checked the oil level dipstick and it was in fact below the minimum line. I added 1 quart of oil as advised by owner's manual. On 3/13/2023, I had an appointment with the dealership for inspection and the dealership confirmed there are no oil leaks and stated the car is fine. The car was not due for oil change and that time, so it had burned a substantial amount of oil. The dealership told me to keep an eye on the oil levels. For the meantime, looks like I will have to drive with a spare quart of oil, very disappointing being that it's a new car.

• Jan 6, 2023TNCrash2 injuries
  Air bags · Seat belts

  I was rear ended while at complete stop by someone going over 40mph on 12/19/22. My airbags did not deploy and my seat belts did not lock out. Directly after being hit my phone flashed a safety fracture malfunction on the dash board and then sent the notification to the mazda app on my phone.

• Nov 10, 2022KY
  Air bags · Seat belts
  On 8/11/2022, my car indicated a message on my dashboard that said “Air Bag System Malfunction. Have the Vehicle Inspected.” I also received a Safety & Security message in my Inbox on my app that stated “Air bag system and seat belt pre-tensioner system malfunction. Vehicle airbags and seat belt…

  On 8/11/2022, my car indicated a message on my dashboard that said “Air Bag System Malfunction. Have the Vehicle Inspected.” I also received a Safety & Security message in my Inbox on my app that stated “Air bag system and seat belt pre-tensioner system malfunction. Vehicle airbags and seat belt pre-tensioner may not operate correctly in an emergency. Have the vehicle inspected by your dealer.” This message was received multiple times. I called the dealer and they weren’t sure what it meant so I took it to them on October 6, I dropped off my car at the dealer. They called me a few hours later and told me that my car was not safe to drive because the airbag and seat belts weren’t working. Fortunately they had a rental for me, however, today is 11/10/2022 and I still don’t have my car back. They stated that it may take up to 6 weeks to get the parts in. And this dealer has never seen anything like this before.

• Nov 7, 2022VA
  Air bags · Electrical system
  The same or similar issue is described here: https://static.nhtsa.gov/odi/tsbs/2022/MC-10209787-0001.pdf Essentially, this issue has to do with the wiring under the seat that is responsible for airbag functioning. Adjusting the seat caused "Airbag Malfunctioning" alarm/notification to go off on a…

  The same or similar issue is described here: https://static.nhtsa.gov/odi/tsbs/2022/MC-10209787-0001.pdf Essentially, this issue has to do with the wiring under the seat that is responsible for airbag functioning. Adjusting the seat caused "Airbag Malfunctioning" alarm/notification to go off on a numerous occasions. Potential risk with this issue is that the airbag may deploy randomly or not deploy at all if collision happens. The vehicle has been inspected by vehicle who is working on the repair. However, the vehicle has been waiting for spare parts for 3 weeks now.

• Jul 14, 2022CA
  Air bags
  I purchased my car on February 5, 2022. After two months and 3000 miles later, I started receiving a notification that reads “Airbag Malfunction. Have the vehicle inspected.” I took the car to the dealer, and after 6 hours, they determined that the airbag was not receiving enough power, which…

  I purchased my car on February 5, 2022. After two months and 3000 miles later, I started receiving a notification that reads “Airbag Malfunction. Have the vehicle inspected.” I took the car to the dealer, and after 6 hours, they determined that the airbag was not receiving enough power, which triggered the warning. They replaced the part, and now two months later, I have received the same notification. This problem is persistent, and I have seen in forums that many are having to deal with this issue. Mazda needs to recall the cars to replace the parts with ones that will not cause this type of inconvenience. After all, airbags are a huge part of safety.

• Jun 29, 2022VA
  Air bags

  "Air bag system malfunction" Mazda3 Hatchback Preferred Package 2022. Current Miles: 3911 Owned for 6months. Received w/5 miles, I believe.

• Jun 21, 2022NC
  Air bags · Seats
  When adjusting the driver seat, the vehicle began to display "Air Bag System Malfunction. Have the vehicle inspected." This was with roughly 20 total miles on the odometer. It is a new car - Mazda3 Turbo Sedan 2022. After researching online, this is a very common problem with new Mazda3s and there…

  When adjusting the driver seat, the vehicle began to display "Air Bag System Malfunction. Have the vehicle inspected." This was with roughly 20 total miles on the odometer. It is a new car - Mazda3 Turbo Sedan 2022. After researching online, this is a very common problem with new Mazda3s and there are many customers with the exact same issue. The customers have also made complaints to the NHTSA. Mazda has a technical service bulletin for this problem (Bulletin no:08-001/22) and states the issue is due to "Driver-side air bag module circuit: open circuit or resistance high". This issue also occurs on the passenger-side air bag. It is a possibility that I could have been in an accident and the side airbag would not function. Or even perhaps the air bag may have had an electrical error and engaged itself while I could have been driving. My local dealership has verified the issue, however, they still have not been able to correct the issue after 8 weeks. So I have had to use a loaner for 7 weeks now. In summary, I'm filing a complaint because 1)This issue is so common 2)It pertains to something crucially important to safety 3)This is occurring almost immediately after purchase 4)Mazda does not seem to be able to readily and quickly fix the issue.

• Jun 10, 2022FL
  Air bags · Air bags › Srs malfunction warning lamp/light
  Hello, I bought my 2022 Mazda 3 Sedan in February of 2022. I’ve had my car for a total of 5 months. From the very first month I bought my car I’ve had problems with the “Air Bag / Seat belt pre tensioner.” I have seen this issue appear on my dashboard as well as my Mazda app to give me warnings…

  Hello, I bought my 2022 Mazda 3 Sedan in February of 2022. I’ve had my car for a total of 5 months. From the very first month I bought my car I’ve had problems with the “Air Bag / Seat belt pre tensioner.” I have seen this issue appear on my dashboard as well as my Mazda app to give me warnings numerous times I can’t keep track. I have taken my vehicle to my Mazda dealership a total of 7 times for this same issue “Air bag/seatbelt pre tensioner” and yet to have my car fixed. Every time I take my car into the dealership service they claim the issue has been fixed and it has not been till this day. I decided to do my own research on my vehicle and seen so many complaints throughout the internet regarding the same issue on my model 3 sedan. These issues have been happening from previous models of the company vehicles. The service department and corporate are well aware of my issue and say I’m not the first customer with this type of complaint. This issue on the Mazda 3 sedan needs to be investigated as this is a huge safety issue for customers. We shouldn’t have to pay the price as the buyer. Thank you

• May 17, 2022NC
  Air bags

  Air bag warning light went on. Found Code B1126:13 Driver Side Airbag deployment. Replaced driver side air bag under warranty.

• Apr 23, 2022NY
  Air bags · Air bags › Srs malfunction warning lamp/light
  Purchased vehicle new at dealership April 15th 2022 w/ 17 miles on the odometer. After 500 miles on the odometer, began receiving multiple daily warnings through the MyMazda app indicating airbag/seat belt pretensioner malfunction. Subsequently noticed the same warning lit up on the dash while…

  Purchased vehicle new at dealership April 15th 2022 w/ 17 miles on the odometer. After 500 miles on the odometer, began receiving multiple daily warnings through the MyMazda app indicating airbag/seat belt pretensioner malfunction. Subsequently noticed the same warning lit up on the dash while driving for approximately 10 seconds and then light went out. Discovered technical service bulletin dated 317/2022 no: 08-001/22 indicating this a known problem for Mazda 3 vehicles between 2019 and 2022. Showing design flaw in path layout for wire harness connecting to side airbag module in seat back. Recommends modifying plastic module cover by removing several inches of plastic, several inches of foam padding, and pinning section of wire harness to steal seat frame with plastic grommet. This is a clear safety hazard concern that should have been addressed before I was allowed to drive the vehicle away from the dealership. Mazda's position is not to address the issue until they receive a customer complaint. If I had been in an accident I may have been severely injured or killed because of this malfunction.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011141Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
• 11011140When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
• 11011139A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
• 11011138Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or "\".
• 11011137On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. -Engine temperature gauge fluctuates. -Low coolant temperature indicator (blue) light stays on longer or turns on while driving. -Poor heater performance, especially at idle. This warranty extension program applies only to the replacement of fail-safe thermostat of the vehicle exhibiting the concerns mentioned above. If the check engine light illumination is determined to be unrelated to the fail-safe thermostat being stuck open, the inspection and repair are not covered under this program.
• 11011135Some customers may experience the audio sound pausing when the engine restarts after i-stop operation under the following situations. The symptoms are caused by an improper part installation in the audio amplifier. A voltage drop error detection of the power source may be too sensitive.
• 11011133Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle.
• 11010992Some customers may experience rear subwoofer audio sound pauses intermittently at high volume levels. When the volume level is lowered, the subwoofer audio sound resumes. The actual volume level may vary depending on the audio source. If the audio source consists of many low frequency (40 - 70 Hz) sounds, the concern may occur at volume level 35 or higher. This concern may be caused by improper audio amplifier control software. To eliminate this concern, the control software has been modified.
• 11009665Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
• 11009664Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
• 11009663SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class.
• 11009655This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
• 11009654The SKYACTIV-DRIVE FW6A-EL AT uses Automatic Transmission Fluid (ATF) Type: FZ. Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.
• 11009647A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Hotline and MASH authorization is not required to order parts for performing this repair. If there are any questions on part ordering or part status, contact the Dealer Assistance Group.
• 11009644Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 11009636Some vehicles may exhibit a rear console lid with a sticking feeling or a squeaking noise when opening and/or closing. This is caused by an inappropriate shape of the console lid hinge pin where the position of the hinge pin (1) becomes misaligned when the rear console lid is repeatedly opened and closed. When parts around the hinge pin thermally expand, the result creates a gap in the hinge of the rear console lid.
• 11009635Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The exposed adhesive residue may stick to the rail and disrupt smooth sliding operation.
• 11008580Mazda Connect Services - Frequently Asked Questions (FAQ)
• 11008579Mazda Connect Services - Frequently Asked Questions (FAQ)
• 11008578When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
• 11008577Some customers may complain about scratches on the instrument cluster lens.
• 11008576Qi Wireless Charger symptom troubleshooting.
• 11008575Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
• 11008574Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
• 11008573Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control
• 11008571Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 11008568Some customers may experience a Telematics Malfunction message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
• 11008430This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
• 11008429Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pad has insufficient disc-rust prevention performance, resulting in the disc plate rusting. To eliminate this concern, the pad material has been improved to prevent rust on the disc surface. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disc pad surface fluctuating. To eliminate this concern, the brake pads have been modified.
• 11008423The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green Rear Cross Traffic Alert (RCTA) does not work Rear side radar sensor aiming may fail TPMS DTC(s) stored
• 11007029For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.
• 11007027Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
• 11007024Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.
• 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 11007018Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.
• 11007013Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
• 11007010Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
• 11007009Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 11006995Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Every Mazda MAZDA3 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.