2014 Ford Expedition

Owner complaints

What owners report most

1. Power train34
2. Electrical system13
3. Engine10
4. Air bags7
5. Structure6
6. Vehicle speed control4
7. Suspension3
8. Seat belts3
9. Visibility3
10. Unknown or other3

Latest complaints

• Sep 2, 2026AR162,749 mi
  Tires
  The contact owns a 2014 Ford Expedition equipped with Cooper Tires, Tire Line: Discoverer AT, Tire Size: 275/55/R20, DOT Number: UTV11R9 4221. The contact purchased four new tires. The contact called Walmart for assistance. The contact became aware that there were large blisters on the sidewalls of…

  The contact owns a 2014 Ford Expedition equipped with Cooper Tires, Tire Line: Discoverer AT, Tire Size: 275/55/R20, DOT Number: UTV11R9 4221. The contact purchased four new tires. The contact called Walmart for assistance. The contact became aware that there were large blisters on the sidewalls of the tires. The tire was 80 percent worn. The second and third tires were at 50 and 80 percent worn. The blister was about six inches long. The blister was located on the passenger’s side rear tire; the driver’s side rear tire and the driver’s side front tires had blisters. The contact was able to stick a finger between the blister and the ball joint. The contact was concerned about a blowout. An attempt was made to contact the tire manufacturer, but there was no response. The tire failure mileage was unknown. The vehicle failure mileage was approximately 162,749.

• Jun 30, 2026NC
  Power train

  I bought this 2014 ford expedition. I didn't know at the time the Triton 5.4 had a transmission Lead Frame defect. I asked them to cover it under NHTSA 26V237 but they refused because they dsaid it wasn't part of the recall although this vehicle shares the same exact components. I also asked them to cover it under Safety Recall 26S28. I ended up having to pay $1842.00 to get this fixed.

• Apr 27, 2026AL
  Power train · Vehicle speed control
  While driving on interstate at highway speeds (70mph), the transmission experienced sudden downshift, which increased the engine RPMs to redline and rapidly decelerated the vehicle. Occupant safety was put at risk while other drivers were forced to quickly avoid collision due to our much slower…

  While driving on interstate at highway speeds (70mph), the transmission experienced sudden downshift, which increased the engine RPMs to redline and rapidly decelerated the vehicle. Occupant safety was put at risk while other drivers were forced to quickly avoid collision due to our much slower speed. Transmission would not select proper gear which made it difficult to proceed to a safe pull-off point. After restarting the vehicle, the situation repeated itself several times while attempting to drive home. Reoccurring problems include rapid deceleration and high engine revs when transmission suddenly shifts at high speeds, or stalling & lack of acceleration when transmission shifts improperly at low speeds (which makes moving the vehicle safely from the roadway difficult). Researching the problem, it appears to be an issue with the leadframe internal to the 6R80 transmission. Apparently there are safety recalls for other Ford SUVs and trucks with the same leadframe part all related to unexpected transmission shifts.

• Mar 23, 2026TX
  Power train · Vehicle speed control
  While driving the truck will shift into 1st gear. It will also shift back and forth between gears randomly. When this happens, the wheels may lock up or just skid. The service engine light will come on, the speedometer will drop to zero while still moving and the "miles to empty" will show at…

  While driving the truck will shift into 1st gear. It will also shift back and forth between gears randomly. When this happens, the wheels may lock up or just skid. The service engine light will come on, the speedometer will drop to zero while still moving and the "miles to empty" will show at zero miles. Sometime the tire indicator will turn on as well. This may/may not reset when the vehicle turns off and back on. Other times the vehicle will stick in first gear when leaving from a stop. It will also stick in 3rd or 4th gear as well. There have been times where it seems to stick like it was on cruise control but will disengage when the brake it tapped. This all occurs anywhere between a stop position and 50 MPH. The problem has been confirmed by a shop as the "Molded lead Frame" in the 6r80 transmission.

• Oct 22, 2025UTCrash
  Structure › Body

  Minor side impact. All repairs were make and no issues noted

• Sep 15, 2025NE
  Electrical system · Engine · Power train
  Was driving 80MPH down the highway when instantly the rear wheels locked up, green wrench came on dashboard and my car came to a screeching halt. Complete loss of power, and am VERY lucky it did not create a major pile up on the highway! Had to "bunny" hop it over 4 lanes of traffic and barely…

  Was driving 80MPH down the highway when instantly the rear wheels locked up, green wrench came on dashboard and my car came to a screeching halt. Complete loss of power, and am VERY lucky it did not create a major pile up on the highway! Had to "bunny" hop it over 4 lanes of traffic and barely survived the most terrifying experience of my life. Had it towed and the mechanic shop said the throttle body/actuator had magnetic problem which is VERY common, ARE YOU KIDDING ME?! But there are no recalls on it, and they had to replace the entire unit, and now I am scared to death to drive the vehicle ever again. I am also very lucky it did not happen on snow, ice, or rain!!!!! SO DANGEROUS and SO SCARY!!!! And I could barely hop it out of oncoming traffic.... How can a vehicle go from 80MPH to ZERO in .02 seconds due to a faulty part and there is no recall???? SO GRATEFUL TO BE ALIVE!!!! Ford needs to take some responsibility before there are deaths from a very simple preventative measure due to a part completely failing. After looking it up online I read hundred's of people having the same issue.

• Sep 14, 2025MNCrash
  Back over prevention › Warnings

  Backup camera intermittently blacks out or becomes distorted.

• Jun 18, 2025NC
  Power train
  While driving at highway speeds very quickly the speedometer went to 0 , the fuel low warning came on , the transmission locked up dragging the rear wheels and engine goes to high rpm , this has happened numerous times , I’ve checked with local ford dealership and they tell me there are no updates…

  While driving at highway speeds very quickly the speedometer went to 0 , the fuel low warning came on , the transmission locked up dragging the rear wheels and engine goes to high rpm , this has happened numerous times , I’ve checked with local ford dealership and they tell me there are no updates for my vehicle , when this situation happens I pull over to the side of the road and shut vehicle off , count to ten and restart , drive away and wait for the next instance. I have read where earlier ford products have had this same issue. One additional item on this unit , it has a sporadic 1.5 amp drain that will kill the battery sometimes , very sporadic. Myself and two others have tried to find this drain but unsuccessfully , took to dealership and $500 later still same issue so I found a electronic battery shutoff with a key fob that disconnects the battery to prevent battery draw , but doing this prevents codes from storing , I have recently started leaving vehicle hooked up to automatic tricle charger to prevent battery from being drained so I can get codes stored up for dealership to troubleshoot at a cost to me off $150 to plug up and read codes. Does that come with lube or will that cost extra ?

• May 12, 2025IL148,000 mi
  Engine · Power train
  The contact owns a 2014 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The contact stated that the check engine and Advancetrac warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and…

  The contact owns a 2014 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The contact stated that the check engine and Advancetrac warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission lead frame needed to be replaced. The contact researched and was became aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 148,000.

• Apr 11, 2025MI212,000 mi
  Electrical system · Visibility
  The contact owns a 2014 Ford Expedition. The contact stated that while driving 55 MPH, the contact noticed an abnormal burning smell while the blower motor was engaged. There was no warning light illuminated. The contact stated that the failure was related to a recall that did not include the year…

  The contact owns a 2014 Ford Expedition. The contact stated that while driving 55 MPH, the contact noticed an abnormal burning smell while the blower motor was engaged. There was no warning light illuminated. The contact stated that the failure was related to a recall that did not include the year of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 212,000.

• Mar 18, 2025ME
  Power train
  While traveling at 40 mph the car suddenly shifted into first gear. At that time the speedometer, trip odometer, and gas mileage indicator all quit working and the service wrench appeared on the reader. The rear tires locked up sending the car into a skid that took the vehicle into the on coming…

  While traveling at 40 mph the car suddenly shifted into first gear. At that time the speedometer, trip odometer, and gas mileage indicator all quit working and the service wrench appeared on the reader. The rear tires locked up sending the car into a skid that took the vehicle into the on coming lane luckily not resulting in an accident thanks to the quick reaction of the driver occupying that line. The car was pulled over and shutdown and the system went into limp mode on start up. After taking it to an independent mechanic I was informed that the code P0720 indicating a fault in the Output Speed Sensor, popped when hooked up to computer by the head mechanic. They directed me to Ford as their is a current recall on this model of transmission for 2014 Ford F-150s and 2013 Ford Expeditions and that I should submit an incident to the NHTSA so they are aware that this issue is present in more vehicles with the 6R80 transmission than those currently on the Ford recall.

• Dec 9, 2024TX
  Power train
  The key to start/stop the vehicle engine could not be removed from the ignition steering column due to a problem with the gear shifter. The gear shifter (on the floor, not the column) thought the car was not in park even though the engine was off and IN park. The auto is available for inspection…

  The key to start/stop the vehicle engine could not be removed from the ignition steering column due to a problem with the gear shifter. The gear shifter (on the floor, not the column) thought the car was not in park even though the engine was off and IN park. The auto is available for inspection and I took it to Christian Brothers and they are replacing the shift assembly, FORD part number BL1Z-7210-CA. The vehicle only has 75,500 miles on it and I am the original owner and bought it new. The key not being able to be removed when the car is off and in park causes confusion for the driver and concern that the car could be stolen, even with a spare key to access the locked vehicle with the other key in the ignition. Two days prior to the key being locked in the steering column, the shifter began to have a mushy feel to it. My other concerns were the steering wheel to be placed in a locked position while driving the car due to problems with the shifter. The vehicle has not be inspected by the manufacturer or insurance company, just Christian Brothers who is replacing the entire shift assembly, with a cost around $945.

• Nov 27, 2024MI90,000 mi
  Electrical system · Structure · Visibility
  The contact owns a 2014 Ford Expedition. The contact stated that while at the car wash, the running boards extended downward and fractured. The contact stated that the running boards failed to retract as intended. The contact stated that while driving at various speeds, the running boards were…

  The contact owns a 2014 Ford Expedition. The contact stated that while at the car wash, the running boards extended downward and fractured. The contact stated that the running boards failed to retract as intended. The contact stated that while driving at various speeds, the running boards were extending and retracting independently. The contact engaged the running boards to extend down. The contact stated that the front driver's side window became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who repaired the window motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

• Oct 23, 2024IN150,000 mi
  Power train › Automatic transmission › Control module (tcm/pcm/tecm)
  The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the transmission downshifted to first gear unexpectedly, causing the rear tires to lock-up. The vehicle drove off the road into a ditch. The check engine warning light was illuminated. The contact had not sustained…

  The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the transmission downshifted to first gear unexpectedly, causing the rear tires to lock-up. The vehicle drove off the road into a ditch. The check engine warning light was illuminated. The contact had not sustained any injury and was able to drive to the nearby residence. The contact is an independent mechanic. The contact scanned the vehicle and retrieved DTC code: P1500, indicating a rear output speed sensor failure. The contact determined that the TCM needed to be replaced. The contact purchased the TCM from the dealer and replaced the TCM. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

• Sep 18, 2024PA212,000 mi
  Engine · Power train
  The contact's father owns a 2014 Ford Expedition. The contact stated while his father was driving at an undisclosed speed, the speedometer was fluctuating. The vehicle was taken to an unknown dealer, where it was diagnosed that the valve body needed to be replaced. The vehicle was repaired.…

  The contact's father owns a 2014 Ford Expedition. The contact stated while his father was driving at an undisclosed speed, the speedometer was fluctuating. The vehicle was taken to an unknown dealer, where it was diagnosed that the valve body needed to be replaced. The vehicle was repaired. Additionally, the contact stated while his father was driving 60 MPH, the transmission unexpectedly downshifted to 1st gear. The check engine warning light was illuminated. The driver pulled over to the side of the road temporarily. The driver was able to continue driving; however, the vehicle failed to exceed 40 MPH. The contact who is an independent mechanic diagnosed the vehicle. The contact determined that the failure was related to an unstated recall. The contact stated that the failure fractured the rocker arms, causing the needle bearings to intrude into engine. The contact determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 212,000.

• Jul 1, 2024WY131,000 mi
  Engine · Power train
  The contact owns a 2014 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission shifted independently. In addition, the contact stated that the brakes engaged independently. The contact stated that the failure occurred while driving on an icy road during winter.…

  The contact owns a 2014 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission shifted independently. In addition, the contact stated that the brakes engaged independently. The contact stated that the failure occurred while driving on an icy road during winter. The vehicle was towed to the dealer where it was diagnosed with failure of the O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 131,000.

• Jul 1, 2024WY
  Power train

  While driving it would hard downshift and speedometer would glitch, speedometer wouldn't work, all power would go out. I had the work fixed at Ford. They have confirmed that it is the same part that was recalled on the 2014 F150s but the Ford Expeditions are not included. This almost killed me and my daughter driving on icy roads.

• Feb 24, 2024GA
  Electrical system · Power train

  My MPH gauge is getting stuck while driving causing my vehicle to not shift properly along with not being able to continue to go. This is dangerous I have to pull over immediately and restart the vehicle on the side of the road with my kids and can get hit by an incoming vehicle. I done replaced my pcm and timingchain and still having this issue.

• Nov 21, 2023SC
  Power train

  P0722 code stored in power train control module. Intermittent output shaft speed sensor failure.

• Oct 31, 2023MO106,000 mi
  Power train · Service brakes, air › Antilock › Wheel speed sensor
  The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the RPM increased rapidly, and the contact became aware that the vehicle had downshifted unintendedly, prompting the contact to pull over to the shoulder. After restarting the vehicle, the vehicle returned to normal…

  The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the RPM increased rapidly, and the contact became aware that the vehicle had downshifted unintendedly, prompting the contact to pull over to the shoulder. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the wheel speed sensor. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 19N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.

• Aug 20, 2023MICrash
  Service brakes
  Two incidents resulting in minor collision. No injuries. Approaching traffic light applying brakes and accelerator is also engaged. I could not stop the vehicle. Repair man denied it could happen after first incident. No inspections made as far as i know. There is usually no warning lights or…

  Two incidents resulting in minor collision. No injuries. Approaching traffic light applying brakes and accelerator is also engaged. I could not stop the vehicle. Repair man denied it could happen after first incident. No inspections made as far as i know. There is usually no warning lights or indicators on with this vehicle. I am terrified of this vehicle now. I have owned it for less than 2 months. I understand it was in a major (front and rear) accident in Atlanta area by a previous owner. Police report to be filed Monday morning. Both parties have Geico insurance. 1st incident at 46th and Division, Kentwood, MI doing test drive. 2nd incident at corner of Perryville and State, Rockford, IL returning to hotel.

• Aug 15, 2023NJ149,000 mi
  Engine · Power train › Automatic transmission › Control module (tcm/pcm/tecm)
  The contact owns a 2014 Ford Expedition. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact turned on the hazard lights and shifted into neutral(N) and coasted to the side of the roadway. The contact restarted the vehicle however, the vehicle failed to exceed…

  The contact owns a 2014 Ford Expedition. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact turned on the hazard lights and shifted into neutral(N) and coasted to the side of the roadway. The contact restarted the vehicle however, the vehicle failed to exceed 20 MPH. The failure was self-corrected but returned intermittently. The check engine warning light illuminated, and the failure became more persistent. The contact stated that while idling, the transmission was downshifting. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the TCM and engine had failed. The mechanic had stated the TCM needed to be flushed, and the computer system needed reprogramming. The vehicle was in the process to be repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 149,000.

• Jun 6, 2023NC
  Power train · Vehicle speed control
  My mother in law contacted me and stated her 2014 ford expedition’s transmission felt like it was failing. I drove same the next day. As I was test driving the vehicle at approximately 60mph down a U.S. highway, I hear a “clunk” noise and then immediately the RPMs went up and the vehicle…

  My mother in law contacted me and stated her 2014 ford expedition’s transmission felt like it was failing. I drove same the next day. As I was test driving the vehicle at approximately 60mph down a U.S. highway, I hear a “clunk” noise and then immediately the RPMs went up and the vehicle downshifted into 1st gear causing the vehicles’s wheel to lock up. I went sliding down the highway and luckily didn’t not collide with another vehicle. I had the vehicle scanned and same displayed PO722 output speed sensor codes. After further research, I discovered that her transmission is the same model and design as the 6R80 transmissions that were installed from 2011-2017. The 6R80 transmission lead frames were recalled for years 2011-2013 for the exact same safety issue that I encountered. For some reason Ford has done nothing for the 2014 models. This is a huge safety concern. Myself as well as my child could have been seriously hurt or worse as well as the other innocent motorists that were driving around me. Now we are forced to pay $1500 to have a safety issue fixed that in my opinion should be covered due to the safety concern as well as the fact that Ford is already aware of this lead frame issue that occurs in the previous year model. I understand that things happen and parts break but there is no excuse for a vehicle to downshift into 1st gear while traveling 60 and 70mph down the highway and nothing be done to fix the issue from the manufacturer.

• Jun 3, 2023CAFire
  Electrical system · Unknown or other

  Fire while engine on /off exactly as described in NHTSA campaign 22V648000, Ford Recall Campaign 22S56. Car destroyed damaging adjacent property. No injuries.

• May 17, 2023FL
  Engine
  My A/C went out, but began coming on and shutting off. I drove from my home to work, approximately 6 miles, and parked in the parking lot. In the parking lot, I began to smell burning and my SUV began smoking. I turned my SUV off and got out of the car. As I got out, coolant was pouring onto the…

  My A/C went out, but began coming on and shutting off. I drove from my home to work, approximately 6 miles, and parked in the parking lot. In the parking lot, I began to smell burning and my SUV began smoking. I turned my SUV off and got out of the car. As I got out, coolant was pouring onto the pavement. When the hood was popped, we noted the coolant boiling which caused the cap to pop off and the coolant to pour out. I had my vehicle towed to Coconut Point Ford to be diagnosed. I was told there was a fuse blown, the control unit and wire harness was melted and the interior blower motor needed to be replaced. Upon research, I noted the 2015-2017 blower motors were recalled for this exact reason. I thought my truck was going to catch fire. I have videos of everything as it was happening and will share if needed.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11005305This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10214754Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10205031Touchscreen navigation system - arabic language - blank screen
• 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10181917Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
• 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
• 10176835This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10172972SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
• 10171859Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10170914Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
• 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
• 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
• 10164426Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with four wheel drive (4WD) may exhibit an intermittent grinding noise while driving in two wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to replace the worn vacuum and/or IWE components.
• 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
• 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
• 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
• 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10149748Some 2013-2018 F-150/Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. Follow the Service Procedure steps to correct the condition.
• 10143095Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing any normal diagnosis suspect that the check valve is the root cause of the issue. If the check valve has been ruled out as the root cause for the issue refer to Work Shop Manual 308-07 and follow normal diagnosis.
• 10143079Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
• 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.
• 10137088Some 2013-2018 F-150/Expedition/Navigator 4x4 vehicles may exhibit an intermittent grinding noise coming from the right front or left front wheel area while accelerating in 2WD mode. Refer to the Workshop Manual (WSM), Section 308-07, Diagnosis and Testing Symptom Chart - NVH > The front axle makes noise in 2H mode only and generally under heavy throttle.
• 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
• 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
• 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.
• 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
• 10095102Some 2011-2016 expedition and navigator vehicles may exhibit a rattle noise from the roof opening panel shield while driving over bumps. Follow the service procedure steps to correct the condition.
• 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.

Every Ford Expedition model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.