2024 Ford Expedition
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Expedition › 2024
These records cover every 2024 Ford Expedition. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2024 Ford Expedition. Newest first.
Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.
Risk and remedy
Risk
Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.
Remedy
Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of…
Risk and remedy
Risk
Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy
The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
Risk and remedy
Risk
A loss of brake function increases the risk of a crash.
Remedy
Dealers will inspect the front brake line and replace the brake line or air cleaner outlet pipe, as necessary, free of charge. Owner notification letters were mailed May 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S47.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…
Risk and remedy
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Expedition, and 2024 Lincoln Navigator vehicles equipped with 3.5L GTDI engines. The engine may have a misaligned engine cup plug, which can result in a rapid oil leak.
Risk and remedy
Risk
A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will inspect the engine cup plug alignment, and replace the plug if necessary, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S30.
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, 2024 Expedition and 2024 Lincoln Navigator vehicles equipped with a 3.5L GTDI engine. The engines may have a misaligned engine cup plug, which can result in a rapid oil leak.
Risk and remedy
Risk
A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will inspect the engine cup plug alignment, and replace the plug if necessary, free of charge. Owner notification letters were mailed on May 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S70.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208…
Risk and remedy
Risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Owner complaints
79 complaints7 involved a crash1 involved a fire11 injuries
What owners report most
Latest complaints
- Unknown or other
I am formally reporting a serious safety incident involving the original factory-supplied tire jack provided with our 2024 Ford Expedition Limited. Vehicle: 2024 Ford Expedition Limited VIN: [XXX] Incident Date: [XXX] Location: [XXX]. While attempting to change a tire, my husband, [XXX]…
I am formally reporting a serious safety incident involving the original factory-supplied tire jack provided with our 2024 Ford Expedition Limited. Vehicle: 2024 Ford Expedition Limited VIN: [XXX] Incident Date: [XXX] Location: [XXX]. While attempting to change a tire, my husband, [XXX], experienced a sudden loss of stability when the factory-supplied jack slipped, causing the vehicle to fall and trapping him underneath. My husband underwent total knee replacement surgery approximately two and a half months ago. The Expedition came down onto his surgically repaired leg, potentially causing additional injury. Even more concerning, the Ford-provided jack slipped three times during this incident. The first occurrence happened when my husband was attempting to remove the tire. As the tire came off the jack slipped and caught his leg underneath the vehicle. He caught it and tried to put the jack back in place to get his leg out, but it slipped again. On the third attempt, he was finally able to remove his right leg, which had been pinned underneath the whole time. Note: He followed the instructions and placed the jack where specified. We have video evidence showing the positioning of a tire underneath the Expedition. That tire appears to have prevented the full weight of the vehicle from coming down on his leg. Without that protection, this incident could have resulted in catastrophic injury or death. We have discovered that there are multiple safety recalls involving the 2024 Expedition, although we have not confirmed an existing recall specifically involving the original factory jack. Given the seriousness of this incident, we formally request: An immediate investigation of the factory-supplied jack and its potential failure. Identification of the original jack's manufacturer, supplier, part number, design specifications, and rated capacity. Review of previous consumer complaints, warr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
On [XXX] I was grabbing my wallet from the center console of the vehicle and the peeling chrome piece tore my left ring finger open. It was a flap tear that required an urgent care visit to fix/stop the bleeding. They applied derma bond and other bandaging to help stop bleeding and heal the wound -…
On [XXX] I was grabbing my wallet from the center console of the vehicle and the peeling chrome piece tore my left ring finger open. It was a flap tear that required an urgent care visit to fix/stop the bleeding. They applied derma bond and other bandaging to help stop bleeding and heal the wound - I also had to go back into urgent care on [XXX] to re-treat the wound after the initial bandaging fell off. My local dealer (Greiner) inspected the vehicle on [XXX] and provided a repair order to prove that the chrome trim piece was indeed peeling and sharp and subject to the recall. I contacted ford's customer service today, [XXX], to request reimbursement of medical expenses, some kind of interim fix for the dangerous trim piece, and a potential extension of goodwill via providing a free extended warranty. They provided none of the above and told me I would have to wait until some kind of fix was issued for the peeling trim piece before Ford can reimburse any of my medical expenses or do anything else for me. She said this wouldn't be until likely some time first quarter of next year and advised that I hold off on submitting anything to them until then as there's nothing they can do until a remedy is issued. I told her I'm not asking for a recall fix - I'm asking for reimbursement for medical expenses and some kind of interim fix or a loaner vehicle if possible - all under their injury claims processing rather than recall processing. She offered none of the above. After pushing - the agent ([XXX] was her name and she was reached at 1-800-392-3673) opened case #[XXX] to at least log my call/their refusal to do anything. I'm logging this complain to note that Ford refused to offer any kind of interim fix nor any kind of reimbursement for the medical expenses I incurred due to my injury sustained from their faulty center console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
While leaving a parking lot the vehicle was pulling out a parking spot in reverse, as the vehicle changed from reverse to drive, teh vehicle randomly started accelerating without cause, the gas pedal was not initiated and there was no pedal influence at all. The car had an internal computer issue…
While leaving a parking lot the vehicle was pulling out a parking spot in reverse, as the vehicle changed from reverse to drive, teh vehicle randomly started accelerating without cause, the gas pedal was not initiated and there was no pedal influence at all. The car had an internal computer issue and started to sort through the cruise control settings, adapative cruise control settings, and just started accelerating out of nowhere without being told to do so. The car was able to come to a complete stop after the driver reacted quickly;y and swiftly, scaring the passenger of the vehicle which was his wife, and his (2) daughters one of which is an infant and the other a toddler. This was a scary moment for the entire family as the vehicle had zero control. We have reported the incident to the proper channels at Ford and have taken the vehicle in to have it diagnosed and nothing has been done to correct the problem; in fact they haven’t even found a problem. The car has done this on multiple occasions so now we dont park the vehicle in parking garages, car parking lots in close proximity to other vehicles, and we do not pull nose in to parking spots at all in the event that the car accelerates without cause. The car is also having a multitude of transmission issues from skipping to dropping out to locking up. The car has been taken in on multiple occasions just to be told they didn’t find any issues. Ultimately we believe the car has a software issue as we had another ford vehicle, a ford F250 also a 2024 that had computer issues and was purchased back by ford. This however is my wife’s vehicle and she needs the car for our kids sports and entertainment purposes so we dont have the luxury of dropping the vehicle off to be bought back and wait a long duration of time for the lemon law process to take place. This car has been nothing but a safety issue and a headache since it was purchased and I DO NOT BELIEVE THIS MODEL SHOULD BE ON THE ROAD WITH OTHER FAMILIES.
- Unknown or other
As I drove down the road my sunroof exploded, glass flew everywhere and scratched the top of vehicle
- Structure › Body
Hood striker fasteners failed allowing hood to separate from striker at highway speed resulting in hood flying open, striking and damaging windshield and blocking view of driver. Photos from incident scene and subsequent dealer inspection agree on fastener failure as the striker was found fully…
Hood striker fasteners failed allowing hood to separate from striker at highway speed resulting in hood flying open, striking and damaging windshield and blocking view of driver. Photos from incident scene and subsequent dealer inspection agree on fastener failure as the striker was found fully latched into the retainers. Fortunately, driver was in an outer lane and able to navigate to shoulder and stop vehicle without further damage.
- Electrical system
Started vehicle for first drive of the day and noticed the digital instrument cluster failed to display any information. The screen remained blank although the backlight was on. Turned the vehicle off and on, performed a reset, disconnected battery for more than an hour before reconnecting, checked…
Started vehicle for first drive of the day and noticed the digital instrument cluster failed to display any information. The screen remained blank although the backlight was on. Turned the vehicle off and on, performed a reset, disconnected battery for more than an hour before reconnecting, checked fuses, etc., but the display did not correct. Unable to check speedometer, fuel levels, RPM, drive mode, etc. The vehicle has been taken to local Ford Dealership, buy was advised it would be several weeks before they could run diagnostics check.
- Steering · Unknown or other · Wheels
This was a rental vehicle obtained from Budget at [XXX]. On XXX at approximately 2:45 p.m., while driving south toward [XXX], the Ford Expedition developed increasingly severe rumbling and shaking and became difficult to control. All occupants noticed the condition. We reduced speed and pulled off…
This was a rental vehicle obtained from Budget at [XXX]. On XXX at approximately 2:45 p.m., while driving south toward [XXX], the Ford Expedition developed increasingly severe rumbling and shaking and became difficult to control. All occupants noticed the condition. We reduced speed and pulled off at the first safe available location at approximately 3:00 p.m. rather than continue driving. After stopping, we inspected the left-rear wheel and found a snapped wheel stud and a missing lug-nut position. Multiple actual threaded lug nuts were loose enough to be turned by hand. Budget roadside assistance dispatched a tow operator. The tow driver independently verified the snapped stud and multiple loose lug nuts and recorded the condition on video before tightening the loose lug nuts so the vehicle could be loaded for towing. The vehicle had approximately 77,000 miles. No crash occurred and no one was injured because we stopped driving once the vehicle became difficult to control. Our party included two young children in car seats. We do not know when or why the wheel stud fractured or why the remaining lug nuts became loose. We are reporting this because a wheel-fastener condition severe enough to cause substantial vibration and difficulty controlling the vehicle could create a serious risk of wheel separation or loss of control if it occurs in this vehicle or in similarly maintained vehicles. The rental vehicle VIN is [XXX]. We have photographs/video and are seeking the rental company's maintenance and inspection records. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Chest clip, buckle, harness
I recently discovered that the car seat harness is fraying on both sides. This is near the base (by hips of child in seat) where they enter the cushion and connect to the car seat. I think this is a defect and poses a risk, especially if I were to get in an accident. When I submitted a complaint…
I recently discovered that the car seat harness is fraying on both sides. This is near the base (by hips of child in seat) where they enter the cushion and connect to the car seat. I think this is a defect and poses a risk, especially if I were to get in an accident. When I submitted a complaint with photos to Baby Jogger they replied "After reviewing the concern, please note that fraying is not considered a manufacturing defect. Fraying occurs gradually through normal use and wear over time rather than from a single incident and should be addressed before it gets worse. As a result, this type of condition is not covered under our warranty policy." They did offer a whopping $100 off an item over $500. In my opinion this should be remedied by the vendor.
- Structure
The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact…
The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Seat belts
The contact rented a 2024 Ford Expedition from Enterprise Rent-A-Car. The contact stated that while the vehicle was parked and occupied, the contact was informed by his grandson that the seat belt was not operating properly. The contact inspected the seat belt and became aware that the third-row…
The contact rented a 2024 Ford Expedition from Enterprise Rent-A-Car. The contact stated that while the vehicle was parked and occupied, the contact was informed by his grandson that the seat belt was not operating properly. The contact inspected the seat belt and became aware that the third-row seat belt rear passenger’s side seat belt buckle assembly was damaged. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure, and no assistance was provided. The failure mileage was 80,240.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Intermittent warning of front camera collision / braking malfunction. Usualy less then 10 seconds but on one occassion persisted for about 10 minutes. Has been to dealership for investigation without resolution. Happened last on 7/16/2026. Arrived at dealership withing 20 minutes, they were…
Intermittent warning of front camera collision / braking malfunction. Usualy less then 10 seconds but on one occassion persisted for about 10 minutes. Has been to dealership for investigation without resolution. Happened last on 7/16/2026. Arrived at dealership withing 20 minutes, they were able to call up the alert on there service advisors computer but could not do further investigation at the time. Vehicle is again scheduled to go to dealership on 3 August 26. Prolonged alert was 6/2/26, immeadiatly went to dealer (within 3 miles) vehicle into dealer fror a week on 7/6/26 without resolution
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Forward collision system does not work or alert under any circumstances. Vehicle has forward collision mitigation as well as collision mitigation alerting, but neither systems work. Dealer able to verify these systems do not work, but have no recourse for repair, as Ford engineering has not provided a solution.
- Engine
Incident happened 06/26/2026. My wife was driving with our 4 kids down the highway to family event. My wife smelled a funny odor coming from the vents and was going to drive to the next exit and then noticed smoke. At that moment she wasn’t sure where the smoke was coming from. She put the hazards…
Incident happened 06/26/2026. My wife was driving with our 4 kids down the highway to family event. My wife smelled a funny odor coming from the vents and was going to drive to the next exit and then noticed smoke. At that moment she wasn’t sure where the smoke was coming from. She put the hazards on and started pulling off to the shoulder thinking possibly it was the radiator. She came to a stop and called me (husband) that something was wrong with the vehicle. She was going to leave the kids in the car, get out and check the radiator. That’s when smoke started coming in through the air vents. She didn’t want the kids to breath in the smoke so they exited the vehicle, that’s when she noticed a fire under the engine. At that point a state trooper arrived on scene. He checked on my wife and kids and brought them back to his patrol car. The trooper went back to the vehicle to grab the baby’s diaper bag and wife’s purse. The trooper tried to extinguish the flames but the front of the vehicle was well involved already. Within 10-15 minute from my wife stopping the whole car was burnt to the ground and nothing left of the car. Looking back my wife only had a couple minutes to get to safety, had they lingered before getting out of the vehicle this could have been a tragic fatality incident. Our children do not feel safe riding in a vehicle since the incident happened. The safety of the trooper on scene was at risk helping get everyone to safety. It seems that something on the engine failed with how quickly the fire started. Vehicle can and should be inspected to find out what happened so this does not happen to another family. The vehicle has not been inspected yet. No warning lights ever came on. There was never any symptoms prior to this incident and the vehicle has been serviced by the dealer prior to and since we purchased the vehicle.
- Unknown or other
The spring for the door for the 4-flat trailer plug on vehicle is too powerful. This resulted in the door wearing away at the trailer plug and has resulted in the wires of the trailer light plug breaking. This is available upon request. It puts our safety at risk as our trailer lights can go out…
The spring for the door for the 4-flat trailer plug on vehicle is too powerful. This resulted in the door wearing away at the trailer plug and has resulted in the wires of the trailer light plug breaking. This is available upon request. It puts our safety at risk as our trailer lights can go out and result in less information for other drivers, possibly resulting in a rear-end crash. The problem has not been reproduced, and has not been inspected. The only symptom of the problem in the vehicle is it telling us the trailer was disconnected. The trailer was a 2020 Malone microsport trailer.
- Electrical system · Structure › Body
Several of automatic sensors were not working (tire pressure) and the horn. The dealer stated I had road damage and wires were torn loose. I'm a 76 year old woman and I do not take this car off road or have any recollection of such an incident. I maintain the underside of the vehicle is improperly protected. They charged me $2300 to fix it.
- Unknown or other
No accident, malfunction, warning lights, or safety-related issues occurred. Vehicle is operating normally at this time.
- Electrical system · Seats
The third row seats both have reachable access to the third-row PowerFold buttons even in car seats. My two toddlers can easily reach the fold buttons while strapped in to their seats and are able to recline and move their seats forward and backwards. This caused major safety hazard because their…
The third row seats both have reachable access to the third-row PowerFold buttons even in car seats. My two toddlers can easily reach the fold buttons while strapped in to their seats and are able to recline and move their seats forward and backwards. This caused major safety hazard because their car seats become loose. The buttons are placed very close to the third row seat and are accessible to 35 lb children to press and play with them. While strapped into their car seats, my children easily reached and both touched the buttons and loosened their car seats while the car was in motion and I was driving. There is no software setting or built-in dashboard switch to disable the third-row PowerFold buttons in a Ford Expedition. To prevent the seats from accidentally folding, the most effective permanent solutions are removing the associated fuse, disconnecting the physical wiring harness from the button panel, or physically blocking the switch. This is extremely dangerous and needs to be fixed
- Power train
Transmission failure. Vehicle has failed to accelerate and then failed to move at all. Still under warranty and no codes shown. Vehicle left immobile on interstate due to intermittent transmission failure. Initial repair was not sufficient as issue has returned. No solutions for additional repair to address safety issue.
- Electrical system · Engine · Power train
This is a report of a recurring, life-safety defect involving unintended vehicle movement in a 2024 Ford Expedition. The vehicle has experienced two separate incidents where it was placed in 'Park,' remained stationary for 13-30 seconds, and then began driving itself backward without driver…
This is a report of a recurring, life-safety defect involving unintended vehicle movement in a 2024 Ford Expedition. The vehicle has experienced two separate incidents where it was placed in 'Park,' remained stationary for 13-30 seconds, and then began driving itself backward without driver intervention or throttle input. Incident 1: Occurred on March 29, 2026 and I have this one on video. Incident 2: Occurred on April 8, 2026. The video clearly shows the vehicle remaining stationary and in 'Park' for 13 seconds before the unintended movement begins. This delay proves the movement is not a 'start-up rocking' sensation or 'normal clutch drag,' but a delayed mechanical or electronic failure of the park actuator or transmission system. I presented the vehicle for service at a Ford dealership on April 17, 2026. Despite my report of a delayed-onset rollaway, the dealership documented the issue as a 'normal and desired characteristic' of the 10-speed transmission. They characterized the event as a minor 'rocking' sensation that occurs immediately, which is factually contradicted by my video evidence showing a 13-second delay. This leaves me with an unsafe vehicle prone to unintended movement. I am requesting a formal investigation into a potential park-engagement failure.
- Back over prevention › Rearview system braking · Back over prevention › Warnings · Lane departure › Blind spot detection
Since I purchased the vehicle brand new, none of the safety features have been functional. The following sensors are faulty and none of them have worked since I bought the vehicle: 1) Cross Traffic Alert; 2) Blindspot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor…
Since I purchased the vehicle brand new, none of the safety features have been functional. The following sensors are faulty and none of them have worked since I bought the vehicle: 1) Cross Traffic Alert; 2) Blindspot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor Fault; 6) Lane Keeping Assistance. I tried to take the vehicle into the service department of the dealership to fix the problem several times, but as of this time, there has been no solution. The dealership said the problem cannot be fixed, because only Ford Corporation can create a computer software fix for the problem. I was instructed by the dealership not to bring the vehicle back for the same issues, because nothing can be done, and they will not touch it. However, Ford has failed to launch a computer software fix, since I had had the vehicle to 2 years. Since the dealership can't fix it and Ford can't fix it, I am stuck with a defective vehicle that is "Unsafe" to drive, because all of these safety features that are not functional help prevent and reduce the probability of motor vehicle accidents. Ford is refusing to help me and rejected my claim even though they can't fix it.
- Back over prevention › Rearview system braking · Forward collision avoidance › Warnings · Lane departure › Blind spot detection
I bought this vehicle brand new in 2024 and none of the safety features are functional and can't be fixed. Ford corporation cannot find a a computer software fix for it and the dealership can't fix it. The vehicle in unsafe to drive. The following sensors are faulty and have continued to give…
I bought this vehicle brand new in 2024 and none of the safety features are functional and can't be fixed. Ford corporation cannot find a a computer software fix for it and the dealership can't fix it. The vehicle in unsafe to drive. The following sensors are faulty and have continued to give failure alerts since I purchased the vehicle: 1) Cross Traffic Alert; 2) Blind Spot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor Fault; 6) Lane Keeping Assistance, 7) Rear backup assistance. It is a safety hazard and unsafe to drive because none of the "Safety Warning" or "Driver Assistance" features work, that would help prevent accidents. For the past 2 years, I have been driving this defective vehicle that is a safety hazard, which is not repairable, nor is the vehicle marketable. I have tried to resolve this issue numerous times, but there is no solution. The dealership advised me to not bring it in for service again, because there is nothing that can be done. I tried to file a claim with Ford Corporate and requested they buy the vehicle back, because it meets the criteria and the elements under the Texas Lemon Law, regarding electrical and safety concerns. However, my claim was rejected. As of right now, there is no solution for this issue.
- Forward collision avoidance › Warnings · Lane departure › Assist · Lane departure › Blind spot detection
I have had my car at the dealership twice, once in August of 2025 and once in February of 2026 because when I start I get a warning, front collision assist malfunction, lane keep assist malfunction, blind spot monitoring malfunction, and as a result, I have no cruise control, even in normal cruise…
I have had my car at the dealership twice, once in August of 2025 and once in February of 2026 because when I start I get a warning, front collision assist malfunction, lane keep assist malfunction, blind spot monitoring malfunction, and as a result, I have no cruise control, even in normal cruise control mode. I have been told it’s an electrical update, and it was October, then January, now it’s March. Just saw a recall was issued for Navigator, Nautilus, Aviator, and Explorer with this exact problem, but no recall for the expedition.
- Engine · Wheels
Bought the car on Feb 14th 2026. We were told Avis car sales in fontana does their vehicle inspection on every car before its sold. We noticed the two back tires on the expedition were bald and showing cords. We told Tawnya and George about the tires and they said they would order them, they'd be…
Bought the car on Feb 14th 2026. We were told Avis car sales in fontana does their vehicle inspection on every car before its sold. We noticed the two back tires on the expedition were bald and showing cords. We told Tawnya and George about the tires and they said they would order them, they'd be in within two days and to bring the car back to get them replaced. When we got home we setup ford diagnostics and found out the oil life was at 29% so they also lied and sent us out with bad oil. We checked the dip stick and yeah super dark oil. We've called two days in a row and keep getting told they are busy and they will call us back, they have not. We have tried to reach corporate but they dont have a department for this. The vehicle is currently sitting because of how bad the tires are, its 100% not safe to drive. Trying to get the dealership to honor the safety fix they promised but they are avoiding it.
- Unknown or other
The rear portion of the panoramic moonroof shattered spontaneously while the vehicle was being operated, without any impact or external cause.
- Unknown or other
On Monday, January 12, I was driving down the highway with 2 of my coworkers, when all of a sudden there was a loud pop and glass shattered. My sunroof had exploded. It was a sunny clear day, there were no vehicles in front of us and we were not going under an overpass. We pulled over to take…
On Monday, January 12, I was driving down the highway with 2 of my coworkers, when all of a sudden there was a loud pop and glass shattered. My sunroof had exploded. It was a sunny clear day, there were no vehicles in front of us and we were not going under an overpass. We pulled over to take pictures and drove the vehicle straight to Ford. We have since read that this type of incident has occurred before with multiple other Expeditions.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011348"Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date"
- 11010789" Some 2023-2024 Escape/Corsair vehicles equipped with driver assistance features with minor feature code DBCAB for Escape and minor feature code DBCBC for Corsair and 2022-2024 Expedition vehicles equipped with driver assistance features with minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the IPC"
- 11009830In some of the affected vehicles, it is possible the required software required for the Pro Trailer Backup Assist (PTBA) feature was not installed in the vehicle during assembly. A customer with a vehicle that did not receive the required software will be unable to complete the trailer calibration process required to use the PTBA feature. Trailer maneuvering using the steering wheel will be unaffected
- 11009442Some 2022-2024 Expedition/Navigator vehicles built on or before 09-Oct-2024 may experience a random BLIS indicator illuminated in the exterior mirror with no vehicle or objects near the vehicle.
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008709Some 2023-2024 Expedition vehicles equipped with driver assistance features with minor feature code DBCBB and DBCBC may exhibit various driver assistance feature warning messages displayed in the IPC.
- 11008706An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024
- 11008698Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
- 11007897Some 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the gear shift module (GSM) in park (p) and then partially filling the fuel tank.
- 11007142Quality Improvement include: - Addresses potential vehicle no start after OTA update. -SYNC Screen will show correct software update status.
- 11006769This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
- 11005754Some 2024 Expedition/Navigator vehicles built on or before 07-Mar-2024 may exhibit a concern where the vehicle is unable to complete the trailer calibration drive for the trailer backup assistance feature. The customer will see all instructional information in the center display screen for the trailer calibration including "Drive Straight Forward To Calibrate", "Drive Left Or Right To Calibrate" and "System Calibrating", but the system will never complete the calibration process. This will prevent customers from using the feature to back up a trailer. This may be due to the software in the image processing module A (IPMA).
- 11001579This article supersedes 24-2028 to update the vehicle symptom. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random "Blind Spot Not Available Sensor Blocked" and/or "Cross Traffic Alert Not Available Sensor Blocked" warning messages in the IPC with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module - left (SODL) and/or B13F4:97 in the side obstacle detection control module - right (SODR) and/or U0233 and U0232 in the image processing module A (IPMA) may also be present. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness. To correct the condition, follow the Service Procedure to repair damage and install shields.
- 11001385Some 2021-2024 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace the engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, make sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine-to-transmission spacer plate.
- 11001147Certain 2022-2024 Model Year Expedition and Navigator Vehicles - Rear Seat Entertainment Screen Software Update
- 11001112Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
- 11000764Some 2022-2024 Expedition/Navigator vehicles may experience a random BLIS indicator illuminated in the exterior mirror with no vehicle or objects near the vehicle. This may be due to the radar signal echoing through the trailer hitch bar. To correct the condition, follow the Service Procedure to block the trailer hitch tube ends.
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 110002962024 Expedition/Navigator vehicles built on or after 14-May-2024 may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Expedition/Navigator vehicles built on or after 14-May-2024 do not include keyless entry keypad code cards. Customers are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owners Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.
- 10254142Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.
- 10253686Some 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the gear shift module (GSM) in park (p) and then partially filling the fuel tank. To correct the condition, perform the IPC module programming using the latest level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10253552Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
- 10252702Quality Improvements include: - Fix the no audio out of random speakers issue.
- 10252694Quality Improvements include: Various dashboard alerts display enhanced such as speed warning and temperature.
- 10252525This article supersedes 23-2266 to update the vehicle model years affected to include 2024 model year. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module - left (SODL) and/or B13F4:97 in the side obstacle detection control module - right (SODR) and/or U0233 and U0232 in the image processing module A (IPMA) may also be present. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness.
- 10251956Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 102519372023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus/F-150 vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251463Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness
- 10250847Some 2021-2023 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, be sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging newly installed engine-to-transmission spacer plate.
- 102505262022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
- 10250309Some 2022-2024 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the four-wheel drive (4WD) setting reverts to 2H (two-wheel drive) after a key cycle. This may be due to the transfer case control module (TCCM) software. To correct the condition, reprogram the TCCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7E453 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10250303Some 2022-2024 Expedition vehicles equipped with an analog camera and a 12 inch center display screen may exhibit a rear camera image that the customer describes as grainy, fuzzy, or pixelated. This may be due to the interaction between the analog camera and the high definition digital center display screen. To confirm a vehicle is built with an analog camera and a 12 inch center display screen, verify the minor feature codes J3KAR (REAR VIEW CAMERA - LEVEL 2) and HJGAX (MULTI FUNCTION DISPLAY - 12 inch) by reviewing the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This is an operating characteristic of the vehicle. Do not attempt any repairs for this condition.
- 10249790The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.
- 10248997Some 2024 Expedition/Navigator vehicles may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the gear shift module (GSM) in park (p) and then partially filling the fuel tank. The fuel level indicator and DTE will self-recover after several hours if this condition occurs. Currently, a remedy for this concern is being developed and is expected by the end of the first quarter of 2024. Continue to monitor OASIS for updates.
- 10248357This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.
- 102471592023 F-Super Duty, 2023-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
- 10247151Some 2023-2024 Expedition/Navigator vehicles equipped with a roof opening panel built on or before 01-Nov-2023 may exhibit a water leak into the vehicle interior from the driver or passenger front corner area of the roof opening panel. This may be due to a kinked or misrouted roof opening panel drain hose. If this condition is present, refer to Workshop Manual, Section 501-17, Pinpoint Test B6 for Navigator or Pinpoint Test C6 for Expedition to check drain hose flow. Make sure the vehicle is parked on level ground. If drain hose flow is normal, continue diagnosis using Pinpoint Test B for Navigator or Pinpoint Test C for Expedition starting at the beginning.
Every Ford Expedition model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.