2002 Toyota Tacoma
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Tacoma › 2002
These records cover every 2002 Toyota Tacoma. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2002 Toyota Tacoma. Newest first.
Toyota is recalling certain model year 2001 through 2004 Tacoma light trucks manufactured from August 28, 2000, through August 27, 2004, and originally sold, or currently registered, in the following cold climate states with high road salt usage: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New…
Risk and remedy
Risk
Corrosion of the plate could cause it to break, which could result in detachment of the spare tire from the vehicle. Detachment of the spare tire could result in a road hazard which may increase the risk of a vehicle crash.
Remedy
Toyota will notify owners, dealers will inspect the vehicle and replace the spare tire carrier lift plate as necessary, free of charge. The recall began in February 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Certain aj motorsport combination lamps sold as replacement lamps for use on the above listed passenger vehicles. combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
Remedy
Aj motorsport will notify owners and offer reimbursement for the lamps. the recall began on july 31, 2006. owners may contact aj motorsport at 626-618-2026.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
On certain sport utility vehicles, due to a manufacturing issue in the front suspension lower ball joint, there IS a possibility that the surface of the ball of the joint may have been scratched. the ball joint may eventually experience excessive wear and looseness, resulting in increased steering effort.
Risk and remedy
Risk
The lower ball joint may separate from the knuckle causing loss of steering control and a crash could occur.
Remedy
Dealers will replace the front suspension lower ball joints free of charge. the recall began on july 5, 2005. owners may contact toyota at 1-800-331-4331.
On certain pickup trucks, during side impact ncap test (i.e. Lincap test), a flange at the rear end of the double cab body deformed and interfered with the fuel inlet hose that connects the fuel filler pipe and fuel tank, resulting in damage to the fuel inlet hose.
Risk and remedy
Risk
This damage could result in fuel leakage, which could result in a fire if in the presence of an ignition source.
Remedy
Dealers will install a fuel hose protector on the body flange. owner notification began june 3, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331.
Owner complaints
333 complaints26 involved a crash3 involved a fire21 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking · Steering · Suspension
Rackandpinon replacement was also the upper and lower ball joints my steering is still giving me problems and I feel like it’s asafty concern because if I’m going down the highway I could loose control I have some receipts for what my mechanic replaced I called Toyota and they told me that it was…
Rackandpinon replacement was also the upper and lower ball joints my steering is still giving me problems and I feel like it’s asafty concern because if I’m going down the highway I could loose control I have some receipts for what my mechanic replaced I called Toyota and they told me that it was to late to fix anything and that I would have to deal with it I never received a notice in the mail or anywhere else I feel like Toyota owes me Also what has happened is my spare tire feel off from the hanger going up my driveway I got to looking and the cable rusted away along with my rear parking brake cable up under the truck thanks for your time
- Structure › Body · Suspension
Found hole in frame (chassis)
- Suspension
I recently lost both front wheels in two different incidents within a month. Early August drivers side ball joint failed on me. And on September 25th the passenger side failed on me on the freeway almost causing a collision with a mercedes and a semi truck.
- Suspension
As I was pulling out from being parked the truck just dropped to the floor on the drivers side. When I got out to see what happened? My wheel broke off at the lower ball joint yesterday evening. I had to wait 2 hours for a tow. I had no warning or symptoms prior.
- Suspension
The contact owns a 2002 Toyota Tacoma. The contact stated that while driving approximately 50 MPH, the front passenger’s side wheel separated from the vehicle, causing the driver to lose control of the steering and drove into the opposite lane. The vehicle was later towed to the local dealer who…
The contact owns a 2002 Toyota Tacoma. The contact stated that while driving approximately 50 MPH, the front passenger’s side wheel separated from the vehicle, causing the driver to lose control of the steering and drove into the opposite lane. The vehicle was later towed to the local dealer who diagnosed that the front suspension ball joint had failed and needed to be replaced. The contact was also informed that the front shocks, front tires, and front brakes were also damaged during the failure, and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 443,000.
- Air bags · Unknown or other
My air conditioning is not working right blowing hot air. Had it charged and no change, I believe that I have the same issue as others, My air bags light keeps going off and on when driving. I see where there was a recall on other Toyota vehicles that had the same problem as me.
- Unknown or other
We heard they issued a recall for faulty frames. When someone told us this we contacted Toyota. They said it had expired. I never received a recall of any kind.i take excellent care of my vehicles and this Tacoma only roughly 98,000 miles. The body is great shape, it runs great. My question is…
We heard they issued a recall for faulty frames. When someone told us this we contacted Toyota. They said it had expired. I never received a recall of any kind.i take excellent care of my vehicles and this Tacoma only roughly 98,000 miles. The body is great shape, it runs great. My question is if the frame should break and we're going 65mph, who is responsible if someone is killed. We did not know about the recall and we certainly would have had them fix it. Is there any way you can help us resolve this issue with Toyota? Thank you in advance.
- Suspension
The contact owns a 2002 Toyota Tacoma. The contact stated while an independent mechanic was servicing the vehicle, the contact was informed that the rear sub frame was severely rusted at the spring shackle on the driver's side. The vehicle was then taken to an auto body shop, where it was…
The contact owns a 2002 Toyota Tacoma. The contact stated while an independent mechanic was servicing the vehicle, the contact was informed that the rear sub frame was severely rusted at the spring shackle on the driver's side. The vehicle was then taken to an auto body shop, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 225,000.
- Structure › Frame and members
The contact's daughter owns a 2002 Toyota Tacoma. The contact stated that several independent mechanics and an auto body repair shop had informed her that there was a hole in the subframe, and the subframe was significantly corroded. The vehicle was taken to the dealer who informed the contact that…
The contact's daughter owns a 2002 Toyota Tacoma. The contact stated that several independent mechanics and an auto body repair shop had informed her that there was a hole in the subframe, and the subframe was significantly corroded. The vehicle was taken to the dealer who informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.
- Structure › Body · Suspension · Unknown or other
I went to get my 02 tacoma tires balanced and was called and told that where the frame was cracked. Upon inspecting it myself the crack is where the manufacturer welded the frame together. I'm the 3rd owner of this vehicle and there original owner didn't get frame warranty recall done. Which led to…
I went to get my 02 tacoma tires balanced and was called and told that where the frame was cracked. Upon inspecting it myself the crack is where the manufacturer welded the frame together. I'm the 3rd owner of this vehicle and there original owner didn't get frame warranty recall done. Which led to it running out. Now Toyota corporate has a frame case number ([XXX]) and was told that there's nothing that could be done until enough complaints about this case number reaches a certain number then they'll look into it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body
The frame has prematurely rusted out causing a driving hazard.
- Unknown or other
chassis recall
- Unknown or other
Frame rusted out! Known issue that no one seems to care to help remedy. Toyota needs to do better. Vehicle still in amazing condition but cannot be driven because of this problem
- Steering · Suspension
The steering is all loose and the alignment is repeatedly moving out of line on its own. The lower ball joints are wearing wrong and may fail at any point.
- Electrical system · Suspension · Wheels
Driving in a highway state 81 towards harrisonburg virginia when my 2002 toyota tacoma , parts or equipment underneath the truck collapse cause of out of control of the truck , the whole shock and the ball joint in the front all the way to the back, the passenger side and driver side fall to the…
Driving in a highway state 81 towards harrisonburg virginia when my 2002 toyota tacoma , parts or equipment underneath the truck collapse cause of out of control of the truck , the whole shock and the ball joint in the front all the way to the back, the passenger side and driver side fall to the ground, while driving did not hit any one but it will cause my life at risk . I dont know what happend if I can call some as a recall , since the beginning of 2002 when I bought the truck brand new at steven toyota harrisonburg , virginia , not even a year yet notice that underneath from pipe to the shkicj the whole underrneath start to rusty bad but no one ever told me how bad it IS. I love my 2002 toyota tacoma .i kept the truck for almost 20 years now I believe im only the one in page county town of stanley virginia driving a toyota tacoma . I took care of my truck nothing but only 135,000 miles on it., mosty everyday I have been ask or many people like to buy my truck . Im not very rich person im not retired yet but I got disable for a year and my income not enough but with the help of some family I manage to pay the towing campony . Now the truck set in to my mechanic told them to fix and what ever it taskes of course will cost me more money. I will lost my truck if I dont have money to fix it and my insurance will not pay anything . This the first thing im going tp work on it after all holidays . lots iofthey towed it , charge me then pay shop n mechanic tow it ,will start on it ,cost lots of money to fix it told them to fix it , holidays have not start yet , I might not be able to pay .! I need my tyruck or sue/ so proud on it .why happened why fell off . Left the truck at the highwa police spoted say I abandon the truck , but no charges , no , just done state inspection , no warning sign, by now ill be dead at risk , dealer ignorant, rude toyota dealer. Where I bought the truck brand new , so ignorant carrying toyotas name , should not work at toyota tha
- Structure › Body
The truck frame has completely rusted out and has snapped in half. Leaving my truck undriveable. Toyota had an extended warranty but only if you followed exact criteria. This is a big safter issue that should be recalled
- Structure › Body · Suspension
Truck frame is rusted to the point the the vehicle is not usable. The problem has been confirmed by a local independent service center. The vehicle has not been inspected by the manufacturer. The first symptom was that the right rear shock became detached from the frame. When I brought the vehicle in to have the shock repaired they stated that there was not enough frame left in that area to re-attach the shock.
- Structure › Body
Truck was taken to dealer about 5 years ago or less for underbody spray and frame inspection "recall". Truck was cleared as safe. Today, Tire shop informs me frame is unsafe to lift the car by, and proceeded to put his hand through the frame to show the severity of the issue. So I take the truck to…
Truck was taken to dealer about 5 years ago or less for underbody spray and frame inspection "recall". Truck was cleared as safe. Today, Tire shop informs me frame is unsafe to lift the car by, and proceeded to put his hand through the frame to show the severity of the issue. So I take the truck to my local dealer and ask them what can be done about it. They inform me that, this "program" ended in 2016. I read that 10mm holes in frame would issue a frame/car recall. There is no way there wasn't an issue less than 5 years ago. I believe this is negligence of the dealer in keeping people safe in this vehicle and on the highway.
- Structure › Body · Suspension
The chassis of the vehicle is corroded, metal is exposed. Shocks bracket seems like it might break off. Concerned that vehicle will fail on the road.
- Suspension
Ongoing rusty deterioration of frame. have had sections cut out and plates welded 3X. purchased in 2003. Same dealer claims recall sent. Not received by me. have had other rust problems with toyotas, and had responded to same. This was to be my last vehicle as I am 77, on SS, drive less than…
Ongoing rusty deterioration of frame. have had sections cut out and plates welded 3X. purchased in 2003. Same dealer claims recall sent. Not received by me. have had other rust problems with toyotas, and had responded to same. This was to be my last vehicle as I am 77, on SS, drive less than 5,000mpy, truck has more than enough major repair free life to out live me! have been advised by my garage not to drive-cannot go onto the lift anymore! has been beyond repair for years-won't pass state inspection. Am forced to buy another, which I can ill afford. here IS repair record. 2/27/2015-frame rail repair $500. at 2016 inspection original dealer quoted $1,000 to repair frame, stated recall had been sent and ignored, and got very beligerent initally and during subsequent phone calls. repair locally $800. again $700 in 2017. By 2018 shock mounts were rusted off and shocks removed. has not passed inspection since. still country driving not more than 20 mi. Everything running fine-no problems. would expect another 100,000 needing no more than a clutch and another timing belt. I was even willing to spent $13,000+ for a new frame only to discover by vin that complete frame was no longer available. if you would check out tacomaworld website, thousands of complaints. re: having to junk truck that has many miles yet to run. I know toyota sued frame manufacturer. has 'wiped their hands' of the entire affair; so I don't really expect anything to come of this. being an air force vet on SS and ptsd disability I considered appealing to toyota directly but felt it a waste of time. appeal going into trash unopened! add my complaint to the thousands of us loyal toyota buyers who have in essence eaten their vehicles!!
- Structure › Body
Frame rusting
- Structure › Body · Suspension
My frame in my 2002 tacoma IS almost fully rusted . I contacted toyota and they are not willing to help even though they know that their trucks are rusting and that there was a previous recall set to replace the frame. Since I just got this truck form someone, I had no idea of the recall and of the rust . The car IS no longer safe to drive at this point since it IS about to break in half .
- Suspension
TL* the contact owns a 2002 toyota tacoma. The contact stated that while driving 25 mph, she heard an abnormally loud clunking sound as the vehicle began to veer independently to the right, without warning. The contact then pulled the vehicle over and called her husband who arrived at the scene and…
TL* the contact owns a 2002 toyota tacoma. The contact stated that while driving 25 mph, she heard an abnormally loud clunking sound as the vehicle began to veer independently to the right, without warning. The contact then pulled the vehicle over and called her husband who arrived at the scene and determined that the failure was caused by a defective ball joint. Upon investigation, the contact discovered nhtsa campaign number: 05v225000 (suspension) which she linked to the failure. The manufacturer was notified of the failure and informed her that the vehicle was not included in the recall. The vehicle was not taken to be diagnosed nor repaired. The failure mileage was 109,544.
- Wheels
Was driving down 85 s c from greenville- anderson in passing lane .heard slight noise like in left rear tire at first.sound increased fast to extreme thumping.had to pull over immediately into breakdown lane.looked at tire-----outside wall was completely ripped open showing total rim.if this had been either front tire I would dead now.tire was bought about 2 1/2 yrs ago,twas over 50%,milage was under 20,000 miles
- Air bags · Electrical system · Service brakes · Vehicle speed control › Accelerator pedal
TL* the contact owns a 2002 toyota tacoma. The contact stated while driving at an unknown speed the accelerated pedal became stuck, the brake pedal was applied but travelled to the floor, as the vehicle crashed into a metal mail box. additionally, while applying the brake pedal the instrument…
TL* the contact owns a 2002 toyota tacoma. The contact stated while driving at an unknown speed the accelerated pedal became stuck, the brake pedal was applied but travelled to the floor, as the vehicle crashed into a metal mail box. additionally, while applying the brake pedal the instrument panel went dim when the brake pedal was depressed. The contact stated that he replaced all the bulbs. The air bags deployed. The contact stated that when the air bags deployed he saw a glowing light as a fire was ignited. The contact sustained injuries from the fumes and fire exerted from the driver's and passenger side air bags that burnt his nostrils and forehead. The contact did not seek medical attention. a police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent lot. The manufacturer was not contacted. The failure mileage was 140,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
- 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
- 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
- 10152245Technical Instructions: This Limited Service Campaign has expired as of January 31, 2017.
- 10152244Dealer Package: This Limited Service Campaign has expired as of January 31, 2017.
- 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10150418TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10149217TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10145776Update on Technician Certification Requirements.
- 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10145748Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
Every Toyota Tacoma model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.