2011 Toyota Camry
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Toyota › Camry › 2011
These records cover every 2011 Toyota Camry. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2011 Toyota Camry. Newest first.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion…
Risk and remedy
Risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could…
Risk and remedy
Risk
A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota…
Risk and remedy
Risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…
Risk and remedy
Risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Southeast toyota IS recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
A driver may overload a vehicle which may increase the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-800-301-6859.
Owner complaints
602 complaints107 involved a crash7 involved a fire93 injuries
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact later obtained a Carfax report which indicated that the odometer was last reported at 192,563. The vehicle was a private sale. At the time of the purchase, the mileage was 105,000.
- Air bags
The contact owned a 2011 Toyota Camry. The contact stated that while driving at 35 MPH, the vehicle hydroplaned and the front driver’s side crashed into the highway median, and the vehicle spun around and the rear passenger’s side crashed into a highway guardrail. The air bags failed to deploy upon…
The contact owned a 2011 Toyota Camry. The contact stated that while driving at 35 MPH, the vehicle hydroplaned and the front driver’s side crashed into the highway median, and the vehicle spun around and the rear passenger’s side crashed into a highway guardrail. The air bags failed to deploy upon impact. Due to the failure, the vehicle was initially towed to an independent tow yard before the insurance company took possession of the vehicle. The vehicle was towed to the insurance company's designated location, where it remained. The contact had a strained neck, a sprained right ankle, and a bruised left knee. A female and a male passenger inside the vehicle sought medical attention for their injuries. The female passenger had whiplash and bruising to the right leg. The male passenger, seated in the rear driver’s side of the vehicle, sustained cuts to the left side of his back after the rear windshield glass shattered upon impact. The Police were called to the scene, and a Police report was filed; however, the contact had not obtained a copy of the report. The vehicle had been deemed a total loss. The failure mileage was approximately 200,000.
- Unknown or other
1- the stickiness of dashboard 2- the shiny/deflective surface of the dashboard creates as safety hazard.
- Structure › Interior panels › Dashboard
The contact owns a 2011 Toyota Camry. The contact stated that while driving 35 MPH, the dashboard created a glare on the windshield that reflected into the driver's eyes. Over time, the dashboard became sticky, emitted a slight chemical odor, appeared shiny, and had a clear, porous substance on…
The contact owns a 2011 Toyota Camry. The contact stated that while driving 35 MPH, the dashboard created a glare on the windshield that reflected into the driver's eyes. Over time, the dashboard became sticky, emitted a slight chemical odor, appeared shiny, and had a clear, porous substance on top. The driver was unable to see while changing lanes or to view oncoming traffic to execute a left turn. The contact called the manufacturer and was informed that there was no coverage program, recall, or warranty for dashboard replacement. The dealer was notified of the failure. The failure mileage was approximately 94,400.
- Structure › Interior panels › Dashboard
The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky…
The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky, and there were bubbles on the dashboard from the damage caused by the sun. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 37,000.
- Air bags
My son and daughter were involved in a really bad car accident and the air bags on my son side which was driver side of the vehicle and he smashed his left side of his face off the seat belt compartment. All other air bags seemed to deploy normally except for the driver side canopy type airbag that should have come out. But failed and my sons jaw in out of place.
- Unknown or other
I am submitting this complaint to report a serious safety hazard involving my 2011 Toyota Camry. The vehicle's dashboard has deteriorated and is melting, creating a sticky surface that reflects sunlight onto the windshield and significantly impairs visibility while driving. The dashboard…
I am submitting this complaint to report a serious safety hazard involving my 2011 Toyota Camry. The vehicle's dashboard has deteriorated and is melting, creating a sticky surface that reflects sunlight onto the windshield and significantly impairs visibility while driving. The dashboard continuously emits a residue that transfers to the windshield, making it difficult to keep the glass clear and further reducing visibility. The resulting glare can be severe, especially during daylight hours, creating dangerous driving conditions and increasing the risk of an accident. I understand that Toyota previously acknowledged this defect and offered a customer support program for affected vehicles. However, Toyota has denied assistance because it claims I missed a deadline for repairs. I never received any notification regarding the program or any deadline. As a result, the safety hazard remains uncorrected. This issue is not cosmetic. The melting dashboard directly affects the driver's ability to see the roadway clearly and safely operate the vehicle. The condition continues to worsen over time and presents an ongoing risk to vehicle occupants, pedestrians, and other motorists. I respectfully request that the National Highway Traffic Safety Administration review this matter and determine whether additional action is warranted to address this known safety-related defect. I believe affected vehicle owners who did not receive notice of the repair program should not be left with an unresolved safety hazard that compromises safe vehicle operation.
- Visibility/wiper
I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare…
I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare that interferes with driver visibility. This directly affects my ability to see the road safely, especially during daytime driving. This appears to be a known defect affecting similar Toyota vehicles. I was never notified of any extended coverage or repair program before it expired. When I contacted Toyota, I was told no goodwill assistance would be provided and no help is available, leaving me with a potentially unsafe vehicle and no reasonable repair option. I am concerned this is a widespread material defect that creates a driving hazard by reducing visibility due to glare and distracting reflections. I am requesting that this issue be reviewed for potential investigation or manufacturer action.
- Structure › Interior panels › Dashboard
The contact owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting on the dashboard, causing a glare on the windshield, which obstructed the driver's vision. The dashboard was disintegrating and was bubbling. A dealer was contacted. The vehicle was…
The contact owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting on the dashboard, causing a glare on the windshield, which obstructed the driver's vision. The dashboard was disintegrating and was bubbling. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that a recall for the failure had expired. There was no assistance provided. The vehicle was not repaired; however, the dealer was awaiting the part to arrive to repair the vehicle. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired, and no additional assistance was provided. The approximate failure mileage was 104,000.
- Unknown or other
Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #? Is it possible for 2 toyotas to have same vin?
- Engine · Unknown or other
Dear NHTSA Investigators, I am writing to formally report what I believe is a significant safety defect in certain 2007–2011 Toyota Camry vehicles, specifically related to excessive engine oil consumption in models equipped with the 2AZ-FE 2.4L four-cylinder engine (primarily 2007–2009, with some…
Dear NHTSA Investigators, I am writing to formally report what I believe is a significant safety defect in certain 2007–2011 Toyota Camry vehicles, specifically related to excessive engine oil consumption in models equipped with the 2AZ-FE 2.4L four-cylinder engine (primarily 2007–2009, with some reports extending to later years). This issue causes the engine to burn oil at an abnormally high rate—often 1 quart or more every few hundred to 1,200 miles—without any visible external leaks. Owners frequently report no adequate warning from the dashboard oil light or other indicators before the oil level drops critically low. If the engine runs out of oil while driving, it can lead to rapid overheating, internal component damage (such as scored bearings or cylinder walls), and sudden engine seizure or catastrophic failure. Such a failure while the vehicle is in motion poses a serious safety risk, including: potential for crashes, including rear-end collisions if the vehicle stops abruptly without warning, or veering into other lanes/obstacles. Sudden loss of engine power. Increased likelihood of loss of control etc. This problem has been widely documented through thousands of owner complaints (e.g., hundreds on sites like CarComplaints.com for the 2007 model alone), NHTSA ODI reports, and Toyota's own Technical Service Bulletins (TSBs) and Warranty Enhancement Programs (such as ZE7 for certain models). While Toyota addressed it via a warranty extension (not a full recall) involving piston/ring replacements for qualifying vehicles after an oil consumption test, many owners—particularly those outside the original coverage period or with higher mileage—have faced expensive engine repairs or replacements out of pocket. The lack of a mandatory recall means the issue persists in many vehicles still on the road. I am concerned that this defect creates an unreasonable risk to drivers, passengers, and other road users. I had an issue with this and I needed to fill up 4.5Q
- Wheels
Premature Ball Joint Wear A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash. This recall is from 2014. I barely purchased it not long ago. I have been having the oil from my ball joint driver side wheel spray all over the…
Premature Ball Joint Wear A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash. This recall is from 2014. I barely purchased it not long ago. I have been having the oil from my ball joint driver side wheel spray all over the car randomly. This recall says everything I experience with it. It makes a clicking noise while turning my wheel to the right but a softer clicking noise if turning left.
- Air bags
Our daughter was driving our car at 40 Mph. Driver comming from other direction turned into trying to turn left. Other driver hit our car head on, left front driver side area. No airbags deployed. Car equipped with front and side airbags. Our daughter had to go to the hospital for injuries.
- Structure › Interior panels › Dashboard
The contact owns a 2011 Toyota Camry. The contact stated that the vinyl on the dashboard had degraded and had become sticky. The vehicle was taken to the dealer; however, the dealer refused to repair the vehicle. The contact stated that the failure had worsened. The vinyl dashboard degraded to a…
The contact owns a 2011 Toyota Camry. The contact stated that the vinyl on the dashboard had degraded and had become sticky. The vehicle was taken to the dealer; however, the dealer refused to repair the vehicle. The contact stated that the failure had worsened. The vinyl dashboard degraded to a point and when touched, the fingerprint was imprinted on the dashboard. The contact stated that during hot weather, there was a burnt plastic odor coming from the vehicle. The contact opened the windows to eliminate the odor from the vehicle. The manufacturer was made aware of the issue. The contact was informed that the vehicle was listed in the Customer Support Program (CSP) over three years ago. However, the Customer Support Program (CSP) had expired. The failure mileage was approximately 50,000. The VIN was not available.
- Air bags
Airbag exploded with acid powder affecting eyes and hearing
- Electrical system › Instrument panel › Speedometer/odometer
The contact purchased a 2011 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was dealer sale. At the time of purchase, the vehicle mileage was 209,800 and at the time of registration, it was discovered that the mileage was 138,005 on the title. The contact notices the discrepancy and took the vehicle back to the dealer, however they informed him they were not gonna help.
- Unknown or other
I got my license back last Thursday. I had noticed before I started driving how shiny and sticky the dash area was/is. I was already thinking of having it covered. Since Thursday, twice, I have been driving after dark, and lights reflecting off of the shine of the dash nearly blinded me. Tonight…
I got my license back last Thursday. I had noticed before I started driving how shiny and sticky the dash area was/is. I was already thinking of having it covered. Since Thursday, twice, I have been driving after dark, and lights reflecting off of the shine of the dash nearly blinded me. Tonight, I almost lost control and ran off the road. I have discoved that this was an issue with several years and models of your vehicles. I am a 53 year old disabled American single woman. I have no help, no money and too much stress. This issue not only adds stress, but has also endangered my health and the health of other motorists. I do not know if you did anything to fix these issues, but obviously, the previous owner did not care about the dangers, I DO.PLEASE contact me ASAP and tell me when and how Toyota will fix this dangerous model defect. I do not want the flaw to cause an accident and I can tell, IT WILL! Calli Atwell [XXX] I just got my liscense back last Thursday. Since I have been driving, twice, headlights reflecting off of the shiny sticky dashboard has nearly blinded me...it is a problem every time a light hits it. Tonight, I nearly lost control and was forced to run off the shoulder, rather than swerve into the other lane! It was scary and dangerous, not just to me, but also to other drivers. I know this was recalled, obviously the last owner didn't care about the dangers, Ido! I am a [XXX] , disabled woman with no money nor help. Please contact me ASAP REGARDING FIXING THIS DANGEROUS HEALTH RISK. CALLI ATWELL By the way,just Googled, there was even a recall! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
I rear ended another vehicle and my airbags didn’t deploy bags did not deploy. The impact was hard enough to cause me to hit the steering wheel and I also hurt my hand. The front of my car was completely damaged and the car was considered a total loss. I am in the process of getting a EDR
- Unknown or other
What component or system failed or malfunctioned, and is it available for inspection upon request? The dashboard of my 2011 Toyota Camry has melted and deteriorated over time. The surface has become soft, sticky, and shiny, likely due to prolonged sun exposure and heat. This is a known issue in…
What component or system failed or malfunctioned, and is it available for inspection upon request? The dashboard of my 2011 Toyota Camry has melted and deteriorated over time. The surface has become soft, sticky, and shiny, likely due to prolonged sun exposure and heat. This is a known issue in this vehicle model. The dashboard is still in my vehicle and is available for inspection upon request. How was your safety or the safety of others put at risk? The melting dashboard creates a glossy, mirror-like glare on the windshield, especially during the daytime or when the sun is directly hitting the dash. This glare significantly reduces my ability to see the road, traffic signals, other vehicles, and pedestrians, particularly when turning or driving toward sunlight. It makes everyday driving more dangerous and increases the risk of an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not yet been officially confirmed by a Toyota dealership or independent mechanic, but it is clearly visible and consistent, and I have taken photos documenting the condition. I plan to have it formally inspected. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by Toyota, the police, or any insurance representative. However, I am willing to provide access for inspection by the manufacturer or any other relevant party upon request. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages related to this issue. I first noticed the dashboard becoming sticky and shiny around June 2023, and the glare and surface deterioration have steadily worsened since then, especially during the summer months or after the car is parked in the sun.
- Structure › Interior panels › Sun visor
Passenger sun visor broke years ago. I was able to keep it from falling down by using a large metal clip to hold it up, however it could not be lowered when needed by a passenger. Drivers sun visor broke (would not stay up) yesterday, blocking my view. I understand 2006-2011 camrys were recalled…
Passenger sun visor broke years ago. I was able to keep it from falling down by using a large metal clip to hold it up, however it could not be lowered when needed by a passenger. Drivers sun visor broke (would not stay up) yesterday, blocking my view. I understand 2006-2011 camrys were recalled for this problem. However, I was told my vin # was not included. WHY? My car obviously has a visor defect. I was able to pull over and push it to the side, which interferred with my side vision, but was better than holding it up as i drove. Its very dangerous to have a visor fall straight down and block vision with no warning! Millage when passenger sun visor broke was apx.45000 to 50000. I purchased as a certified used car in Oct. 2016 from Sloan Toyota I am only driver and i qualify for low millage state inspections Today i received a quote from Sloan Toyota of $476.00 to fix both visors. Thank you for your help with this issue.
- Air bags
Police case : 2500011609 The failure of the airbags in my Toyota Camry placed both the driver and the minor passenger at significant risk of injury. While the airbags in the Ford vehicle deployed and presumably helped protect its occupants, my passenger was left unprotected, leading to sustained…
Police case : 2500011609 The failure of the airbags in my Toyota Camry placed both the driver and the minor passenger at significant risk of injury. While the airbags in the Ford vehicle deployed and presumably helped protect its occupants, my passenger was left unprotected, leading to sustained injuries that require ongoing medical treatment. This raises serious concerns about the reliability of Toyota’s airbag system. Collision between Toyota Camry 2011 with a 2005 Black Ford Freestyle. The Ford vehicle's airbags deployed, but the airbags in my Toyota Camry did not deploy, despite the severity of the crash. The airbag system in my Toyota Camry, specifically the airbag sensors and deployment mechanism, failed to activate during the crash. This failure prevented the airbags from deploying, which is critical given the impact severity. The vehicle was totaled due to extensive damage, and the airbag system in my Toyota Camry has not been inspected by the manufacturer yet. However, it should be made available for inspection by Toyota or a qualified independent service center upon request. The failure of the airbags to deploy exposed the driver and the minor passenger to increased risk of injury. The airbags are an essential safety feature meant to reduce injury during moderate to severe collisions, and their failure likely contributed to the severity of the injuries sustained by the passenger. The passenger, a minor, is now attending regular doctor appointments for treatment, indicating the serious nature of the injuries. Not able to perform her summer job and not able to appear in pre enrolled all Swimming events . She is unable to swim or move her body swiftly. Her gripping power is now too less on left hand side. •The vehicle has not yet been inspected by a dealer or independent service center to confirm the failure of the airbag system. However, the failure to deploy was immediately noticeable after the accident, and it was clearly documented in the police rep
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was an unknown sale. At the time of purchase, the vehicle mileage was 137,000 and at the time of registration, it was discovered that the mileage was 181,561.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact stated that while in the process of trading the vehicle at the dealer, it was discovered that there was a mileage discrepancy. The dealer informed the contact that the Carfax history report of the vehicle displayed that the…
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact stated that while in the process of trading the vehicle at the dealer, it was discovered that there was a mileage discrepancy. The dealer informed the contact that the Carfax history report of the vehicle displayed that the mileage was 193,889 on January 12, 2023. The contact also discovered that the vehicle was previously listed for sale with a mileage of 212,000 on July 14, 2024. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 121,000, and it was later discovered that the mileage was 212,000 on July 14, 2024.
- Structure › Body · Unknown or other · Visibility/wiper
I started noticing a glare on my 2011 Toyota Camry on the inside on the dashboard. It appeared shiny and I figured I accidentally cleaned it with the wrong product. It started at the closet point of the windshield so I didn’t worry about it. Today (6/4/25) I went to clean it again and noticed the…
I started noticing a glare on my 2011 Toyota Camry on the inside on the dashboard. It appeared shiny and I figured I accidentally cleaned it with the wrong product. It started at the closet point of the windshield so I didn’t worry about it. Today (6/4/25) I went to clean it again and noticed the whole dashboard was extremely sticky and NOTHING would clean it off. Paper towels and microfiber towels stuck to it. I noticed the dash was coming apart when I tried to clean it. I called Toyota customer service and they informed me they sent a letter in 2018 about the class action lawsuit and that they were replacing the dashboard. I do not remember ever getting this letter. They woman tried to ask someone higher up about trying to help me since the cut off date was 2021. They said there was nothing they could do due to it not being done in 2021. This is a safety issue due to the glare when driving. I believe this needs to be a recall and that customers should be able to have Toyota fix it. It’s continue to melt and it’s going to end up ruining the whole car. Please take cere of this, please check it as a recall. I would assume this would mess with the airbags as well. I cannot afford to have the whole dashboard replaced, when it should be a recall due to Toyota being at fault. It’s their responsibility to test these things and they failed big time with this. A dashboard should not melt.
- Electrical system · Engine · Vehicle speed control
The car accelerated uncontrollably for no apparent reason. I was pulling into a parking slot, preparing to put the car in park and stop the car. All of a sudden the car accelerated and slammed into a building.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
- 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Every Toyota Camry model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.